II. Thyc trang cua su* phoi hgp giira cac co”quan quan ly nha nutfc trong bao v f quyen loi ngwoi tieu dung
1. Noi dung phan chia tham quyen quan ly giCra cac ctf quan quan ly nh^ nwofc trong ITnh vu*c bao ve quyen lffi ngu’tri tieu dung
1.1. Pham vi va mite do tham gia cua cac ca quan quan ly nha nuac tronglmh vuc bao ve quyen lai nguai tieu diing lmh vuc bao ve quyen lai nguai tieu diing
Khi su can thiep hop ly cua nha nuac vao quan he giua nguai san xuat, kinh doanh hang hoa, dich vu va nguai tieu dung vai muc tieu bao ve quyen lgi nguai tieu dung dugc xem la can thiet thi van de con lai la xay dung ca ch6 va t6 churc thuc thi co hieu qua nhiem vu do. Ci nghia rong, bao ve quyen lgi nguai tieu dung khong chi la nhiem vu cua tat ca cac ca quan trong bo may nha nuac ma con cua ca xa hoi va cua chinh nguai tieu dung. Tu phia nha nuac, vai tu cach la ca quan quydn luc, Quoc hoi co nhiem vu ban hanh luat vb bao ve quyen lgi nguai tieu dung hoac giao cho Uy ban Thuang vu Quoc hoi ban hanh phap lenh ve bao ve quyen lgi nguai tieu dung (nhu thuc
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te hien nay a nuac ta). Chinh phu thong nhat quan ly nha nuac ve bao ve quyen lgi nguai tieu dung trong pham vi ca nuac. Cac Bo, ca quan ngang Bo, ca quan thuoc Chinh phu, Hoi dong nhan dan va Uy ban nhan dan cac cap tuy theo chuc nang, nhiem vu cua minh ban hanh va to chuc thuc hien cac chinh sach, van ban phap luat ve bao ve quyln lgi nguai tieu dung; chi dao hoac phoi hop vai cac ca quan khac trong hoat dong bao ve quyen lgi nguai tieu dung; dao tao, boi duang doi ngu can bo ve bao ve quyen lgi nguai tieu dung; tuyen truyen, giao due, pho bien phap luat va nhung hieu biet lien quan den
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viec bao ve quyen lgi nguai tieu dung; hgp tac quoc te trong ITnh vuc bao ve quyen lgi nguai tieu dung; kiem tra, thanh tra viec chap hanh phap luat ve bao
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ve quyen lgi nguai tieu dung; giai quyet khieu nai, to cao cua nguai tieu
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dung; xu ly vi pham phap luat ve bao ve quyen lgi nguai tieu dung . Vien Kiem sat va Toa an nhan dan trong pham vi chuc nang cua minh co nhiem vu bao ve phap che, bao ve quyen va lgi ich chinh dang cung nhu tinh mang, tai san, tu do, danh du va nhan pham cua cong dan59. He thong toa an nhan dan tham gia cong tac bao ve quyen lgi nguai tieu dung thong qua hoat dong giai quyet tranh chip gifta nguai san xuit, kinh doanh, cung cap dich vu va nguai
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tieu dung, ap dung cac che tai dan su, hanh chinh doi vai hanh vi vi pham quyen lgi nguai tieu dung va che tai hinh su ve cac toi xam pham quyen lgi nguai tieu dung nhu toi buon ban hang gia, toi lira d6i khach hang, toi quang cao gian doi, toi vi pham cac quy dinh v6 ve sinh an toan thuc pham .v.v.
58 D ilu 18 Phap lenh Bao ve q u yln lai ngucri tieu dung cua U y ban T huang vu Quoc h§i so 13/1999/PL-U B T V Q H 10 ngay 27/4/1999.