MөFWLrXQJKLrQFӭu
1JKLrQFӭu tұSWUXQJYjRFiFPөc WLrXVDX x ;iF ÿӏQK ÿR Oѭӡng mӭc ÿӝ ҧQK Kѭӣng cӫD WKjQK SKҫn chia sӁ WK{QJ WLQ chuӛi cung ӭQJOrQKLӋu quҧ chuӛi cung ӭng x 7uPVӵ NKiFELӋt cӫa mӕi quan hӋ giӳDWKjQKSKҫn chia sӁ WK{QJWLQFKXӛi cung ӭQJYjKLӋu quҧ chuӛi cung ӭng theo chҩWOѭӧQJWK{QJWLQ éQJKƭDQJKLrQFӭu
1JKLrQ cӭXQj\GӵDWUrQFѫVӣ OêWKX\ӃWYjFiFQJKLrQFӭXFyWUѭӟFJySSKҫn bә sung nhӳng hiӇu biӃWYrFKXӛi cung ӭng cҧ vӅ OêWKX\Ӄt lүn thӵc tiӉn
VӅ mһW Oê WKX\ӃW QJKLrQ FӭX Qj\ NLӇm chӭng lҥi nhӳng ҧQK Kѭӣng cӫD FiF WKjQKSKҫn chia sҿ WK{QJWLQFKXӛi cung ӭQJOrQKLӋu quҧ chuӛi cung ӭng tҥi bӕi cҧnh ViӋW1DP1JRjLUD, QJKLrQFӭXFzQÿyQJJySPӟi vӅ YDLWUzFKҩWOѭӧQJWK{QJ WLQÿӃn mӕi quan hӋ giӳa WKjQKSKҫn chia sӁ WK{QJWLQFKXӛi cung ӭQJYjKLӋu quҧ chuӛi cung ӭng
VӅ thӵc tiӉQQJKLrQFӭXQj\WҥRFѫsӣ FKRQKjTXҧn trӏ doanh nghiӋp sҧn xuҩt nhұn diӋQÿѭӧF FiF ҧQKKѭӣng quan trӑng cӫa chia sҿ WK{QJWLQÿӕi vӟi hiӋu quҧ chuӛi cung ӭng Tӯ ÿyFiFQKjTXҧn trӏ FyWKӇ tұSWUXQJÿҫXWѭÿӇ OjPWăQJKLӋu quҧ chuӛi cung ӭng.
PhҥPYLQJKLrQFӭu
VӅ phҥPYLOêthuyӃWÿӅ WjLQj\WұSWUXQJYjRFiFWKjQKSKҫn chia sӁ WK{QJWLQ chuӛi cung ӭQJOrQKLӋu quҧ chuӛi cung ӭQJYjsӵ NKiFELӋt cӫa chҩWOѭӧQJWK{QJ WLQÿӃn mӕi quan hӋ giӳDWKjQKSKҫn chia sӁ WK{QJWLQFKXӛi cung ӭQJYjKLӋu quҧ chuӛi cung ӭng
VӅ phҥm vi thӵc hiӋQQJKLrQFӭXÿӅ WjL x ĈѫQYӏ SKkQWtFKPүu : FiF doanh nghiӋp sҧn xuҩt tҥi khu vӵc Hӗ &Kt0LQK, ĈӗQJ1DL%uQK'ѭѫQJ/RQJ$Q YjFiFWӍQKOkQFұn x ĈӕLWѭӧng khҧRViWFKRQJKLrQFӭXVѫEӝ YjQJKLrQFӭXFKtQKWKӭFOj JLiP ÿӕFSKyJLDPÿӕc, quҧQOêWUѭӣQJSKzQJ FiFEӝ phұn cung ӭng, WUѭӣng bӝ phұn thu mua, WUѭӣng bӝ phұn kinh doanh,WUѭӣng bӝ SKkQ kӻ thuұt, WUѭӣng E{ SKұn R&D, WUѭӣng bӝ phұn sҧn xuҩt Yj FykiӃn thӭF Yj NLQK QJKLӋm trong doanh nghiӋp Mӛi doanh nghiӋp chӍ lҩy 1 mүu khҧRViW x 3KѭѫQJ SKiS thu thұp dӳ liӋX SKiW EҧQJ FkX Kӓi khҧR ViW WҥL FiF GRDQK nghiӋp, thӵc hiӋn khҧRViWWUӵc tuyӃQWK{QJTXD'RFV*RRJOH x Thӡi gian : tӯ WKiQJ/ 2019 ± WKiQJ/2019
3KѭѫQJ SKiS QJKLrQ Fӭu bao gӗP EѭӟF QJKLrQ Fӭu ÿӏQK Oѭӧng Vѫ Eӝ Yj QJKLrQFӭu ÿӏQKOѭӧng FKtQKWKӭc
MөF ÿtFK KLӋu chӍQK WKDQJ ÿR [iF ÿӏQK Vѫ Eӝ ÿӝ tin cұ\ ÿӝ JLi WUӏ cӫD FiF WKDQJÿRÿӇ EѭӟFYjRQJKLrQFӭXFKtQKWKӭFFyNӃt quҧ cao vӅ ÿӝ tin cұy
3KѭѫQJSKiSWKXWKұSWK{QJWLQ: dӵDYjRFiFWKDQJÿRÿmÿѭӧc dӵQJÿӇ thiӃt kӃ bҧQJFkXKӓLFKRÿӅ WjLQJKLrQFӭX6DXÿyWLӃQKjQKSKӓng vҩQVkX FKX\rQJLD WURQJOƭQKYӵc tҥLFiFGRDQKQJKLӋp sҧn xuҩt
1JKLrQFӭu ÿӏQKOѭӧng FKtQKWKӭc :
MөFÿtch : Sau khi hiӋu chӍnh bҧQJFkXKӓi ӣ giaLÿRҥn khҧRViWVѫEӝ, tiӃQKjQK thu thұp dӳ liӋX6DXÿySKkQWtFKGӳ liӋXWuPUDFiFVӵ WѭѫQJTXDQJLӳDFiF\Ӄu tӕ, ÿiSӭng mөFWLrXYjêQJKƭDÿӅ WjLÿӅ ra
3KѭѫQJ SKiS WKX WKұS WK{QJ WLQ 7LӃQ KjQK NKҧR ViW WK{QJ TXD Jӱi email Yj bҧQJFkXKӓi ÿӃQFiFdoanh nghiӋp sҧn xuҩt tҥi TP Hӗ &Kt0LQKYjNKXYӵFOkQ cұn Dӳ liӋu thu thұp sӁ ÿѭӧc xӱ OêEҵng phҫn mӅm SPSSYj$02624
;k\GѭQJEҧng khҧRViWJӗm 2 phҫn :
PhҫQWK{QJWLQFKtQKÿӅ cұSÿӃQFiFQKkQWӕ chia sҿ WK{QJWLQWiFÿӝQJOrQKLӋu quҧ doanh nghiӋp, sӱ dөQJWKDQJÿR/LNHUWYӟi 5 ÿLӇm, thӇ hiӋn biӃQWKLrQWӯ KRjQ WRjQNK{QJÿӗQJêÿӃQKRjQWRjQÿӗQJê
PhҫQWK{QJWLQEә VXQJÿѭӧFGQJÿӇ SKkQORҥLÿiSYLrQQKѭWK{QJWLQFiQKkQ vӏ WUtOjPYLӋFTXLP{F{QJW\Ӣ phҫQQj\VӁ GQJWKDQJÿRÿӏnh danh, dҥQJFkX hӓi 1 lӵa chӑn
3KѭѫQJSKiSOҩy mүu : Chӑn mүXSKL[iFVXҩWWKHRSKѭѫQJSKiSWKXұn tiӋn tFKWKѭӟc mүu : sӕ biӃQTXDQViWOj35 FkXKӓi Sӕ mүXOj51
HӋ sӕ tin cұ\&URQEDFKảV$OSKDGQJÿӇ ÿiQKJLiÿӝ tin cұy cӫDWKDQJÿRWhӇ hiӋn mӕi quan hӋ giӳDFiFELӃQTXDQViWWURQJFQJPӝWWKDQJÿR
3KkQ WtFK QKkQ Wӕ NKiP SKi ()$ ÿѭӧc sӱ dөQJ ÿӇ kiӇP ÿӏQK Vѫ Eӝ WtQK ÿѫQ KѭӟQJYjJRPPӝt tұp hӧSFiFELӃQTXDQViWWKjQKPӝt tұSFiFQKkQWӕ FyêQJKƭD KѫQ
3KkQWtFKQKkQWӕ khҷQJÿӏnh CF$ÿѭӧc sӱ dөQJÿӇ ÿiQKJLi WtQK ÿѫQ Kѭӟng, ÿӝ JLiWUӏ hӝi tө YjJLiWUӏ SKkQELӋt
PKѭѫQJSKiSSKkQWtFKGӳ liӋu : sӱ dөQJSKѭѫQJSKiSSKkQWtFKP{KuQKFҩu WU~FWX\ӃQWtQK6(0
3KkQWtFKÿDQKyPQKҵPÿiQKJLiVӵ NKiFELӋt cӫa mӕi quan hӋ giӳDWKjQKSKҫn chia sӁ WK{QJWLQFKXӛi cung ӭQJYjKLӋu quҧ chuӛi cung ӭng theo chҩWOѭӧQJWK{QJ tin.
Bӕ cөc luұQYăQ
Chuӛi cung ӭng
&KRÿӃn nay, FyUҩt nhiӅXF{QJWUuQKQJKLrQFӭu vӅ chuӛi cung ӭng theo nhiӅu Kѭӟng tiӃp cұQNKiF QKDX Yj Fy QKLӅXÿӏQK QJKƭDNKiF QKDX YӅ thuұt ngӳ ³FKXӛi cung ӭQJ´QKѭErQGѭӟi :
7KHR*DQHVKDQYjFӝng sӵ (1998), cho rҵng chuӛi cung ӭQJOjPӝt mҥQJOѭӟi FiFOӵa chӑn sҧn xuҩWYjSKkQSKӕi nhҵm thӵc hiӋQFiFFKӭFQăQJWKXPXDQJX\rQ liӋu, chuyӇQÿәi QJX\rQOLӋXWKjQKEiQWKjQKSKҭPWKjQKSKҭPYjSKkQ phӕLFK~QJ ÿӃQNKiFKKjQJ
7KHR0HQW]HUYjFӝng sӵ (2001), lұp luұn rҵng chuӛi cung ӭQJOjWұp hӧp cӫa 3 thӵc thӇ hoһc nhiӅXKѫQFyWKӇ OjSKiSQKkQKRһc thӇ QKkQOLrQTXDQWUӵc tiӃSÿӃn GzQJ chҧy qua lҥi cӫa sҧn phҭm, dӏch vөWjLFKtQKYjWK{QJWLQWӯ QJX\rQOLӋXÿӃn NKiFKKjQJ
7KHR &KRSUD Yj 0HLQGO hiӇu rҵng chuӛi cung ӭng bao gӗm mӑL F{QJ ÿRҥQ Fy OLrQ TXDQ WUӵc tiӃS KD\ JLiQ WLӃS ÿӃn viӋF ÿiS ӭng nhu cҫX NKiFK KjQJ Chuӛi cung ӭng NK{QJ FKӍ gӗP QKj Vҧn xuҩW Yj QKj FXQJ FҩS Pj FzQ QKj Yұn chuyӇQNKRQJѭӡLEiQOҿ Yj bҧQWKkQNKiFKKjQJ
DӵDYjRYLӋFQJKLrQFӭu mӝt sӕ TXDQÿLӇm cӫDFiFFKX\rQJLDYӅ quҧn trӏ chuӛi cung ӭQJÿӅ WjLWәng hӧp lҥLÿӏQKQJKƭDFKXӛi cung ӭQJQKѭVDX&KXӛi cung ӭQJOj chuӛLWK{QJWLQYjFiFTXiWUuQKFXQJFҩp mӝt sҧn phҭm tӯ JLDLÿRҥQQJX\rQYұt liӋu YjSKkQSKӕLÿӃQQJѭӡLWLrXGQJFXӕLFQJ
2.2.2 Chia sҿ WK{QJWLQtrong chuӛi cung ӭng
Chia sӁ WK{QJWLQOjPӝWNKiLQLӋPÿѭӧFÿӏQKQJKƭDWKHRQKLӅXNKtDFҥQKNKiF nhau :
Theo 0HQW]HU YjFӝng sӵ (200GzQJOѭXFKX\ӇQWK{QJWLQFyWtQKFKLӅu gӗm GzQJÿһWKjQJ Wӯ SKtDNKiFK KjQJ YӅ SKtDWUѭӟc chuӛi, mang nhӳQJWK{QJWLQWKӏ WUѭӡQJÿһFÿLӇm sҧn phҭm, nhu cҫu cӫDNKiFKKjQJYjQKӳQJêNLӃn phҧn hӗi cӫa NKiFKKjQJVDXNKLVӱ dөng sҧn phҭm/dӏch vөGzQJSKҧn hӗi tӯ phtDFiFQKjFXQJ cҩSÿѭӧc nhұQYj[ӱ OêWK{QJTXDEӝ phұQWKXPXD&iFWK{QJWLQSKҧn hӗLQj\ phҧn ҧQKWuQKKuQKKRҥWÿӝng cӫa thӏ WUѭӡQJQJX\rQOLӋXÿѭӧc xӱ OêUҩt kӻ WUѭӟc khi chuyӇn tӟLNKiFKKjQJ Nhҵm giҧm thiӇXFKLSKtӣ mӭc thҩp nhҩWYjÿҥt hiӋu quҧ cao nhҩt
7KHR&DRYj=KDQJGzQJOѭXFKX\ӇQWK{QJWLQWURQJFKXӛi cung ӭng gӗm 3 GzQJ³XSVWUHDPVLGH´³'RZQVWUHDPVLGH´Yj³LQWHUQDOSURFHVV´
8SVWUHDPVLGHV3KtDWKѭӧng nguӗQWUDRÿәLWK{QJWLQKѭӟng vӅ QKjFXQJFҩp vӟi FiFJLҧLSKiSÿiQK JLiQKjFXQJFҩp, chia sҿ WK{QJWLQYӅ nhu cҫu, tӗQNKRSKѭѫQJ SKiSVҧn xuҩt /LYjFӝng sӵ, 2006)
,QWHUQDOSURFHVVTXiWUuQKQӝi bӝ7UDRÿәLWK{QJWLQWURQJQӝi bӝ bao gӗm chia sӁ WK{QJWLQJLӳDFiFEӝ phұn chӭFQăQJFKLDVҿ WK{QJWLQQӝi bӝ vӅ thiӃt kӃ sҧn phҭm, cҧi tiӃn hӋ thӕng (%RZHUVR[YjFӝng sӵ, 1999)
'RZQVWUHDPVLGHV3KtDKҥ nguӗQ7UDRÿәLWK{QJWLQKѭӟng vӅ NKiFKKjQJWUDR ÿәL WK{QJ WLQ YӅ nhu cҫX WuQK KuQK Vҧn xuҩW WuQK WUҥQJ ÿѫQ KjQJ /L 6 Lin B 2006)
+uQK2.1 : 'zQJFKҧy trong chuӛi cung ӭng
Tӯ nhӳQJNKiLQLӋm chia sҿ WK{QJWLQWURQJFKXӛi cung ӭQJÿѭӧFÿӅ WjLWәng hӧp lҥi : chia sҿ WK{QJWLQWURQJFKXӛLOjEDRJӗm sӵ chia sҿ WK{QJWLQJLӳDFiFEӝ phұn nӝi bӝ trong doanh nghiӋp (Chia sҿ giӳDFiFEӝ phұn chӭFQăQJFKLDVҿ kiӃn thӭc trong nӝi bӝ) QJRjLUDFzQÿѭӧc chia sҿ phҧn hӗi tӯ FiFÿӕLWiFFKLDVҿ WK{QJWLQ vӟLQKjFXQJFҩSYjWUDRÿәLWK{QJWLQYӟLNKiFKKjQJ&KLDVҿ WK{QJWLQYӟLNKiFK KjQJQKҵPÿiSӭQJÿѭӧc nhu cҫXYjPDQJOҥi nhiӅXJLiWUӏ FKRNKiFKKjQJYӟi chi SKtWKҩp nhҩWYjWӕFÿӝ nhanh nhҩt
Tӯ ÿӏQKQJKƭDQKұn thҩy chia sӁ WK{QJWLQJӗPWKjQKSKҫQFKtQK&iFQӝi dung ErQGѭӟi sӁ OjPU}KѫQWӯQJWKjQKSKҫn trong chuӛi
Chia sҿ WK{QJWLQJLӳDFiFbӝ phұQOLrQFKӭc QăQJWURQJtә chӭFOjSKҧQiQKVӵ mong muӕn cӫDFiFWKjQKYLrQWURQJFKXӛi cung ӭng vӅ viӋFWUDRÿәi nhӳQJWK{QJ tin quan trӑQJOLrQTXDQ chung ÿӃn kӻ thuұWWjLFKtQKKRҥWÿӝQJYjFKLӃQOѭӧc giӳa FiFWKjQKYLrQWURQJFKXӛi cung ӭQJYjFiFFKӭFQăQJNKiF nhau (Bowersox, Closs,
Theo KhurDQDYjFӝQJVӵ(2011), ÿѭD ra FKLDVҿWK{QJWLQOLrQFKӭFQăQJ bao JӗPVӵSKӕLKӧSWӕWKѫQJLӳDFiFEӝSKұQNKiFQKDXYjJLӳDFiFWKjQKYLrQFKXӛL FXQJӭQJJL~SNLӇPVRiWFҧLWLӃQTX\WUuQKFKXӛLFXQJӭQJOjPJLҧPWKӡLJLDQWKLӃW NӃVҧQSKҭPJL~SWKӡLJLDQVҧQ[XҩWQJҳQKѫQYjәQÿӏQKFiFÿҫXUDFQJYӟLFKҩW OѭӧQJÿiQJWLQFұ\
9uYұy : Chia sҿ WK{QJWLQgiӳDFiFEӝ phұn chӭFQăQJChia sҿ WK{QJWLQOLrQ chӭFQăQJ OjVӵ WUDRÿәLWK{QJWLQYӅ kӻ thuұWWjL FKtQKKRҥWÿӝQJWK{QJWLQFKLӃn Oѭӧc quan trӑng giӳDFiFbӝ phұn chӭFQăJ YjWK{QJWLQFKLDVҿ phҧi chi tiӃWWKѭӡng [X\rQ Yj QKDQK FKyQJ QKҵm giҧm nhҵm giҧP FiF PkX WKXүn giӳD FiF GRDQK nghiӋSQkQJFDRFKҩWOѭӧng sҧn phҭm phҧn ӭng nhanh vӟLNKiFKKjQJ Yj[k\Gӵng sӵ WLQWѭӣng
2.2.2.2 Chia sӁ kiӃn thӭc trong nӝi bӝ doanh nghiӋp
Theo 1RQDND FKR UҵQJ NLӃQ WKӭF Oj PӝW QLӅP WLQ WKӵF Vӵ FKtQK ÿiQJ
&KLD Vҿ NLӃQ WKӭF JLӳD FiF Fi QKkQ Oj TXi WUuQK NLӃQ WKӭF FӫD PӝW Fi QKkQ ÿѭӧFFKX\ӇQÿәLWKjQKPӝWKuQKWKӭFFyWKӇÿѭӧFKLӇXWLӃSWKXYj VӱGөQJEӣLFiFFiQKkQNKiF
7KHR/LDQJYjFӝng sӵ, (2010) chia sҿ kiӃn thӭc trong nӝi bӝ doanh nghiӋp JL~S FiFGRDQKQJKLӋSQkQJFDRQăQJOӵc kiӇPVRiWQӝi bӝWăQJFѭӡQJQăQJOӵc hӧSWiF giӳDFiFFѫVӣYjQkQJFDRQăQJOӵc cӫa hӋ thӕQJYjSKiWWULӇQÿӗng thӡLJLiPViW FiF TX\ WUuQK Qӝi bӝ WK{QJ TXD YLӋc hӛ trӧ cӫa tin hӑF KRi WURQJ TXi WUuQK KRҥt ÿӝng
Chia sҿ WK{QJWLQWә chӭc nӝi bӝ ÿѭӧFNKiLQLӋPKyDQKѭOjFKLDVҿ WK{QJWLQÿӇ lұp kӃ hoҥFKWKHRG}LYjÿһWKjQJFiFEӝ phұQYjVҧn phҭm trong suӕWTXiWUuQKVҧn xuҩt trRQJF{QJW\9LFNHU\YjFӝng sӵ, 2003)
Tӯ nhӳQJÿӏQKQJKƭDWUrQ&KLDVҿ kiӃn thӭc trong nӝi bӝ ÿѭӧc tәng hӧp lҥLQKѭ sau: Chia sҿ kiӃn thӭc nӝi bӝ OjPӝWÿӝng lӵc quan trӑQJÿӇ FiFGRDQKQJKLӋp tăQJ FѭӡQJFѫVӣ tri thӭc Sӵ WtFKONJ\NLӃn thӭFQKѭOjNӃt quҧ cӫa viӋc chia sҿ tri thӭc hӧSWiFFy[XKѭӟng kӃt hӧp vӟLQKDXYjÿiQKJLiPӕLOLrQKӋ trong nӝi bӝ 'Rÿy FyUҩt nhiӅXtFKOӧLÿӇ WăQJOӧi nhuұQWURQJWRjQKӋ thӕng
Chia sҿ WK{QJWLQYӟLQKjFXQJFҩp thuӝFGzQJXSVWUHDPOLrQTXDQÿӃn mӕi quan hӋ giӳa doanh nghiӋSYjQKjFXQJFҩp Khi chia sҿ WK{QJWLQFKR QKDXQKjFXQJ cҩSJySSKҫn cung cҩp nhӳQJWK{QJWLQTXDQWUӑQJYjUDTX\ӃWÿӏnh, bӣLYuQKjFung cҩp hiӇXU}ÿһFWtQKVҧn phҭm cӫDPuQKVRYӟi doanh nghiӋS3HWHUVHQYjFӝng sӵ, 2005)
ViӋc chia sҿ WK{QJWLQYӟLQKjFXQJFҩSOjVӵ chia sҿ WK{QJWLQJLӳa doanh nghiӋp YjFiFQKjFXQJFҩp vӅ kӃ hoҥch sҧn xuҩt, nhu cҫu dӵ EiRYjmӭc tӗn kho, WK{QJ tin vӅ WjLFKtQKĈLӅXQj\JL~SFKRGRDQKQJKLӋSYjQKjFXQJFҩp tұn dөQJÿѭӧc QăQJOӵFYjFҩXWU~FFKLSKt'REOHUYjFӝng sӵ, 1996)
/ӧLtFKNKLFKLDVҿWK{QJWLQYӟLQKjFXQJFҩS *L~SGRDQKQJKLӋSÿiSӭQJQKXFҫXFӫDQJѭӡLWLrXGQJQKDQKKѫQEҵQJFiFKOrQOӏFKEәVXQJKjQJWӗQNKRPӝWFiFKOLQKKRҥW1JRjLUD&KLDVҿWK{QJWLQWKѭӡQJFҧLWKLӋQWtQKFKtQK[iFFӫDGӵEiRQKXFҫXFKRSKpSFѫFҩXJLiWӕWKѫQFҧLWKLӋQOӏFKWUuQKVҧQ[XҩWYjTXҧQOêWӕWKѫQQKXFҫXFӫDQJѭӡLWLrXGQJ*DQHVK5DJKXQDWKDQ 5DMHQGUDQ*ySSKҫQWtFKKӧSFKXӛLFXQJӭQJWӕWKѫQEҵQJFiFKFKRSKpSGRDQKQJKLӋS WKӵFKLӋQ
JLDR KjQJ Yj JLӟL WKLӋX VҧQ SKҭP UD WKӏ WUѭӡQJ PӝW FiFK QKDQK FKyQJ 6H]HQ 2008)
Giҧ thuyӃWQJKLrQFӭu
2.5.2.1 Chia sҿ WK{QJWLQYӟLQKjFXQJFҩSYjKLӋu quҧ chuӛi cung ӭng
1KjFXQJFҩSWK{QJWKѭӡQJOjWKjQKSKҫQÿҫXWLrQWURQJFKXӛi cung ӭQJQrQFy YDLWUzKӃt sӭc quan trӑng GiӕQJQKѭTXDQÿLӇm trong viӋc quҧQOêFKҩWOѭӧQJOj OjPÿ~QJQJD\Wӯ ÿҫX1rQYLӋFWuPNLӃPYjFKLDVҿ WK{QJWLQYӟLQKjFXQJFҩp sӁ JL~SGRDQKQJKLӋSSKiWWULӇn әQÿӏQKYjEӅn vӳng Chia sҿ WK{QJWLQFKRQKjFung cҩSFy WKӇ ҧQKKѭӣng mҥQKÿӃQQăQJ Oӵc cҧi tiӃn sҧn phҭPFiF Nӻ QăQJFKX\rQ P{QYj OjPWăQJÿӝ OLQKÿӝQJYjNKҧ QăQJÿiSӭng cӫa doanh nghiӋp Khi viӋc WUDRÿәLWK{QJWLQÿѭӧc thӵc hiӋn, sӁ JL~SQKjFXQJFҩp hiӇXYjELӃWWUѭӟFÿѭӧc nhu cҫu cӫa doanh nghiӋSÿӇ ÿiSӭng tӕWKѫQNKL \rX Fҫu cӫa doanh nghiӋSWKD\ÿәi (Ganesh, Raghunathan & Rajendran, 2014)
&KLDVҿWK{QJWLQFҧLWKLӋQVӵSKӕLKӧSJLӳDFiFTX\WUuQKFKXӛLFXQJӭQJÿӇFKR SKpS GzQJ QJX\rQ OLӋX OѭX WK{QJ PӝW FiFK GӉ GjQJ JL~S JLҧP FKL SKt OѭX NKR 9LӋFFKLDVҿWK{QJWLQJLӳDGRDQKQJKLӋSYjQKjFXQJFҩSWKѭӡQJ[X\rQVӁOjPWăQJ PӭF ÿӝ WtFK KӧS FKXӛL FXQJ ӭQJ EҵQJ FiFK FKR SKpS FiF WKjQK YLrQ WURQJ FKXӛL WKӵFJLDRKjQJNӏSWKӡLYjJLӟLWKLӋXVҧQSKҭPUDWKӏWUѭӡQJPӝWFiFKQKDQKFKyQJ (Sezen, 2008)
Vӟi nhӳng luұQÿLӇPWUrQÿӅ WjLÿӅ xuҩt giҧ thuyӃt sau :
H1: Chia s ̓ WK{QJWLQYͣLQKjFXQJF̭ p WiFÿ͡QJG˱˯QJÿ͇ n hi u qu ̫ chu ͟ i cung ͱ ng
2.5.2.2 Chia sҿ WK{QJWLQYӟLNKiFKKjQJ YjKLӋu quҧ chuӛi cung ӭng
Chia sҿ WK{QJWLQYӟLNKiFKKjQJJL~SFho doanh nghiӋp cҧi thiӋQWK{QJWLQYӅ nhu cҫu mӝWFiFKFKtQK[iFJLҧPÿѭӧc thӡi gian thiӃt kӃ YjSKiWWULӇn sҧn phҭm, hҥn chӃ hiӋQ Wѭӧng tӗQ NKR FKR SKpS GRDQK QJKLӋS ÿiS ӭng nhanh nhu cҫu cӫa NKiFKKjQJ
ViӋc Chia sҿ WK{QJWLQKjQJWӗn cӫDNKiFKKjQJFKRSKpSQKjFXQJFҩSÿӗng bӝ KyDOӏFKWUuQKVҧn xuҩWYjJLDRKjQJFӫDPuQKÿӇ ÿҧm bҧo mӭFÿӝ dӏch vө tӕWKѫQ /LYjFӝng sӵ*DYLUQHQLYjFӝng sӵ, 1999) 1JRjLUDYLӋFWUDRÿәLWK{QJWLQ WKѭӡQJ[X\rQYӟLQKDXFKRSKpSQKjFXQJFҩp phҧn ӭng nhanh vӟi nhӳQJWKD\ÿәi vӅ nhu cҫXYjWUiFKQKLӋm bә VXQJKjQJKRiÿѭӧc chuyӇn tӯ QKjEiQOҿ VDQJQKj cung cҩSGRÿyQKjFXQJFҩSFyWKӇ lұp kӃ hoҥch hoҥWÿӝng tӕWKѫQ.DLSLDYjFӝng sӵ, 2002)
Mӝt sӕ QKj QJKLrQ FӭX FNJQJ FKR WKҩy rҵQJ WUDR ÿәL WK{QJ WLQ YӅ nhu cҫu cӫa NKiFKKjQJÿmÿѭӧc chӭQJPLQKOjOjPJLҧPFKLSKtKjQJWӗn kho trong chuӛi cung ӭQJ &DFKRQ Yj )LVKHU /HH Yj Fӝng sӵ, 2000) Khi luӗQJ WK{QJ WLQ WURQJ chuӛi cung ӭQJÿѭӧFѭXWLrQKѫQGzQJFKҧy cӫDKjQJKRiYjYұt liӋXWKuVӁ dүQÿӃn giҧm tӗQNKRYjFiFQJXӗn lӵc sӁ ÿѭӧc sӱ dөng hiӋu quҧ (Graham and Hardaker, 2000)
'RÿyEjLQJKLrQFӭXÿӅ xuҩt giҧ thuyӃt sau:
H2: Chia s ̓ WK{QJWLQYͣLNKiFK KjQJ WiFÿ͡QJG˱˯QJ ÿ͇ n hi u qu ̫ chu ͟ i cung ͱ ng
2.5.2.3 Chia sҿ WK{QJWLQOLrQchӭFQăQJ trong nӝi bӝ GRDQKQJKLrSYjKLӋu quҧ chuӛi cung ӭng
&yWKӇ QyLUҵQJFiFNӃt quҧ WtFKFӵc cӫa viӋc chia sҿ WK{QJWLQJLӳDFiFEӝ phұn chӭFQăQJWURQJPӝt tә chӭFOrQKLӋu quҧ cӫDF{QJW\ÿѭӧc thӇ hiӋQWK{QJTXDYLӋc chia sҿ WK{QJWLQJLӳDF{QJW\ÿyYjFiFQKjFXQJ cҩSFKtQKFӫDQyYjWK{QJTXDVӵ hӛ trӧ SKiWWULӇQFiFQKjFXQJFҩSPjF{QJW\FXQJFҩp
Chia sҿ WK{QJ WLQ WURQJ PӝW F{QJ W\ Oj Fҫn thiӃW ÿӇ FiF Eӝ phjan trong mӝt tә chӭF[iFÿӏQKFiFYҩQÿӅ quan trӑng cҫn phҧi giҧi quyӃt OLrQTXDQÿӃn nhau 1JRjL ra, viӋc sӱ dөQJFiFQKyPFKӭFQăQJFKpREDRJӗPFiFWKjQKYLrQWӯ mua, kӻ thuұt, tiӃp thӏ YjVҧn xuҩWÿӇ giҧi quyӃWFiFYҩQÿӅ vӅ chҩWOѭӧng cӫDQKjFXQJFҩSFNJQJOj WK{QJOӋ (Kaynak, 2002)
&iFQJKLrQFӭu vӅ WtFKKӧp chuӛi cung ӭng, cho thҩy rҵQJFiFF{QJW\QrQWăQJ FѭӡQJWtFKKӧp nӝi bӝ WUѭӟc khi cӕ gҳQJWtFKKӧSQyYӟLFiFQKjFXQJFҩSYjNKiFK KjQJ%DUGLYjFӝng sӵ1DUDVLPKDQYj.LPӫng hӝ luұQÿLӇm cho rҵng viӋc chia sҿ WK{QJWLQWURQJPӝWF{QJW\QrQÿѭӧc thӵc hiӋQWUѭӟc khi chia sҿ WK{QJWLQYӟLFiFF{QJW\NKiF
Vӟi nhӳng luұQÿLӇPWUrQ EjLQJKLrQFӭXÿӅ xuҩt giҧ thuyӃt sau:
H3: Chia s ̓ WK{QJWLQOLrQ ch ͱFQăQJWiFÿ͡QJG˱˯QJÿ͇ n hi u qu ̫ chu ͟ i cung ͱ ng
2.5.2.4 Chia sҿ kiӃn thӭc trong nӝi bӝ YjKLӋu quҧ chuӛi cung ӭng
&KLDVҿNiӃn thӭc trong nӝi bӝ doanh nghiӋSOjPӝWÿӝQJOӵFTXDQWUӑQJÿӇFiF doanh nghiӋS WăQJ FѭӡQJ Fѫ Vӣ WUL WKӭF 'R ÿy Fy UҩW QKLӅX tFK OӧL ÿӇ WăQJ OӧL nhuұQWURQJWRjQKӋWKӕQJ'LQJYjFӝng sӵéWKӭFQJj\FjQJWăQJFӫDFiF F{QJW\YӅOӧLtFKJҳQOLӅQYӟLVӵWtFKONJ\NLӃQWKӭFQKѭOjNӃWTXҧFӫDYLӋFFKLDVҿ WULWKӭFKӧSWiFFy[XKѭӟQJNӃWKӧSYӟLQKDXYjÿiQKJLiPӕLOLrQKӋ trong nӝi bӝ(Cheng J-H 2010)
ViӋc chia sҿ kiӃn thӭc trong mӝW F{QJ W\ Oj Fҫn thiӃW ÿӇ JL~S FiF WKjQK YLrQ trong mӝt tә chӭF[iFÿӏQKFiFYҩQÿӅ quan trӑQJOLrQTXDQÿӃQFiFQKjFXQJFҩp cӫa hӑ &URFLWWRYjCSLCN 0.264 0.061 12.041 0.000 CSKH< >CSLCN 0.256 0.061 12.145 0.000 CSKT< >hieuqua 0.469 0.056 9.487 0.000 CSNCC< >hieuqua 0.739 0.043 6.113 0.000 CSLCN< >hieuqua 0.487 0.055 9.268 0.000 CSKH< >hieuqua 0.783 0.039 5.505 0.000
+uQK-0{KuQK&)$FӫDP{KuQKWӟi hҥn ( chuҭQKyD
7yPWҳt kӃt quҧ kiӇPÿӏQKWKDQJÿREҵng CFA
KӃt quҧ kiӇPÿӏQKWKDQJÿREҵQJ&)$FKRFiFNKiLQLӋm bұFWKDQJÿRÿҥWÿӝ WKtFKKӧp chung (overall fitYjKӋ sӕ hӗi quy cӫDFiFELӃQTXDQViWOrQNKiLQLӋm WѭѫQJӭQJGDRÿӝng tӯ 0.551 ÿӃn 0.671 !'RÿyWKDQJÿRÿҥW\rXFҫu vӅ WtQK ÿѫQKѭӟQJYjÿӝ JLiWUӏ hӝi tө
KӃt quҧ kiӇP ÿӏQK WKDQJ ÿR EҵQJ &)$ FKR NKiL QLӋm bұc 2 cho thҩ\ P{ KuQKÿҥWÿӝ SKKӧp FKXQJ*tDWUӏ cӫa hӋ sӕ hӗi quy ( chuҭQKyDFӫDFiFELӃn quan ViWOrQFiFWKjQKSKҫQWѭѫQJӭQJGDRÿӝng tӯ 0.689 ÿӃn 0.880 (>0.50) HӋ sӕ WѭѫQJ quan giӳDFiFFһSNKiLQLӋPÿӅXFyêQJKƭDWKӕQJNr1KѭYұ\WKDQJÿRFKR NKiLQLӋm bұFÿҥW\rXFҫu vӅ ttQKÿѫQKѭӟQJÿӝ tin cұ\SKѭѫQJVDLWUtFKÿӝ JLi trӏ hӝi tө YjJLiWUӏ SKkQELӋt
Bҧng 4-7yPWҳt kӃt quҧ kiӇPÿӏQKWKDQJÿREҵng CFA KiLQLӋm 7KjQKSKҫn Sӕ biӃn quan ViW Ĉӝ tin cұy tәng hӧp CR
Trung EuQKKӋ sӕ hӗi quy Ĉӝ JLiWUӏ ( hӝi tө Yj SKkQELӋt
HiӋu quҧ chuӛi cung ӭng
=> KӃt quҧ &)$P{KuQKWKDQJÿRFKXQJFKRWKҩy hӋ sӕ WѭѫQJTXDQJLӳDFiFFһp NKiLQLӋPÿӅXNKiFFyêQJKƭWKӕQJNr1KѭYұ\FyWKӇ kӃt luұQFiFNKiLQLӋm QJKLrQFӭu cӫDP{KuQKÿҥWJLiWUӏ SKkQELӋt
Bҧng 4-7KDQJÿRFiFNKiLQLӋPQJKLrQFӭu sau khi kiӇPÿӏnh
&{QJW\FK~QJW{LFXQJFҩSWK{QJWLQYӅ dӵ EiRQKXFҫXFKRQKjFXQJFҩp CSNCC1
&{QJW\FK~QJW{LFKLDVҿ kӃ hoҥch sҧn xuҩt vӟLQKjFXQJFҩp CSNCC2
&{QJW\FK~QJW{LYjFiFQKjFXQJFҩp chia sҿ WK{QJWLQYӅ kӃ hoҥFKQăQJ lӵc sҧn xuҩt CSNCC3
&{QJW\FK~QJW{LFyWKӇ WKHRG}LWuQKWUҥQJÿѫQKjQJPӝWFiFKGӉ GjQJ CSNCC4
&{QJW\FK~QJW{LFyWKӇ WuPWK{QJWLQYӅ FiFVҧn phҭPYjJLiFҧ cӫDQKj cung cҩp mӝWFiFKGӉ GjQJ CSNCC5
.KiFKKjQJ FKtQK cӫDFK~QJW{LFXQJFҩSFKRFK~QJW{LWK{QJWLQYӅ dӵ
.KiFK KjQJ FKtQKcӫD FK~QJ W{L FKLD Vҿ kӃ hoҥch sҧn xuҩt cӫa hӑ vӟi
.KiFKKjQJFӫDFK~QJW{LFyWKӇ WKHRG}LWuQKWUҥQJÿѫQKjQJFӫa hӑ mӝt
&{QJW\FK~QJW{LYjNKiFKKjQJFKtQKchia sҿ WK{QJWLQYӅ kӃ hoҥFKQăQJ lӵc sҧn xuҩt
&iFQKjTXҧQOêWURQJF{QJW\FK~QJW{Lÿѭӧc cҩp quyӅn truy cұp rӝQJUmL ÿӕi vӟLWK{QJWLQYӅ nhu cҫu chuӛi cung ӭng
&K~QJW{LWKѭӡQJ[X\rQJӱLFiFEiRFiRYӅ WK{QJWLQKRҥWÿӝng cӫa chuӛi cung ӭng cho tҩt cҧ FiFTXҧQOêWURQJF{QJW\
Dӳ liӋu vӅ sӵ KjL OzQJ FӫD NKiFK KjQJ ÿѭӧc phә biӃn ӣ tҩt cҧ FiF Fҩp
&iF ê Wѭӣng nhҵm cҧi thiӋn sӵ hӧS WiF JLӳD FiF Eӝ phұQ WURQJ F{QJ W\ ÿѭӧc chia sҿ F{QJNKDLӣ tҩt cҧ FiFFҩp CSLCN4
&K~QJW{LVӱ dөng mӝWQKyPÿӇ WKăPGzêNLӃn tҩt cҧ FiFEӝ phұn chӭc
QăQJOLrQquan khi lұp kӃ hoҥFKFKRFiFVҧn phҭm mӟi hoһFWKD\ÿәi sҧn phҭm
Chia sҿ kiӃn thӭc trong nӝi bӝ doanh nghiӋp
&y Uҩt nhiӅu cuӝF WUz FKX\Ӌn trong nӝi bӝ JL~S GX\ WUu EjL Kӑc kinh nghiӋm trong chuӛi cung ӭng cӫDFK~QJW{L CSKT1
&K~QJ W{L OX{Q SKkQ WtFK QKӳng nӛ lӵF NK{QJ WKjQK F{QJ Yj WUX\ӅQ ÿҥt nhӳQJEjLKӑc kinh nghiӋm mӝWFiFKUӝQJUmL CSKT2
&K~QJW{LFyQKӳQJFѫFKӃ cө thӇ ÿӇ chia sҿ nhӳQJEjLKӑc kinh nghiӋm
WURQJFiFKRҥWÿӝng tә chӭc tӯ bӝ phұQQj\VDQJEӝ phұQNKiF CSKT3
QuҧQOêFҩp cao lLrQWөc nhҩn mҥnh tҫm quan trӑng cӫa viӋc chia sҿ kiӃn thӭFWURQJF{QJW\FӫDFK~QJW{L CSKT4
&K~QJ W{L NK{QJ Wӕn nhiӅX F{QJ Vӭc trong viӋc chia sҿ EjL KӑF Yj NLQK nghiӋm CSKT5
ChҩWOѭӧQJWK{QJWLQÿѭӧc chia sҿ
7UDRÿәLWK{QJWLQJLӳDFiFÿӕLWiFNLQKGRDQKYjFK~QJW{LOjNӏp thӡi CLTT1 7UDRÿәLWK{QJWLQJLӳDFiFÿӕLWiFNLQKGRDQKYjFK~QJW{LOjWRjQEӝ CLTT2 7UDRÿәLWK{QJWLQJLӳDFiFÿӕLWiFNLQKGRDQKYjFK~QJW{LOjÿiQJWLQFұy CLTT3
&{QJW\FK~QJW{LYjFiFÿӕLWiFNLQKGRDQKFKLDVҿ WK{QJWLQOLrQTXDQ CLTT4
&{QJW\FK~QJW{LYjFiFÿӕLWiFNLQKGRDQKWUDRÿәLWK{QJWLQÿѭӧc bҧo mұt cao
HiӋu quҧ hoҥWÿӝng chuӛi cung ӭng
Chuӛi cung ӭng cӫDFK~QJW{LFyNӃt quҧ JLDRKjQJÿ~QJKҥn xuҩt sҳc KNDU1
Chuӛi cung ӭng cӫDFK~QJW{LFXng cҩp dӏch vө NKiFKKjQJYӟi mӭFÿӝ cao
Chuӛi cung ӭng cӫD FK~QJ W{L Fy WKӡL JLDQ ÿiS ӭQJ NKiFK KjQJ QKDQK
Chuӛi cung ӭng cӫDFK~QJW{LFyWKӡi gian tӯ ÿһW KjQJÿӃn nhұQKjQJ thӡi gian chu kǤ) ngҳn KNDU4
Chuӛi cung ӭng cӫDFK~QJ W{LFyWKӇ QKDQKFKyQJÿLӅu chӍQKF{QJVXҩWÿӇ
WăQJWӕc hoһc giҧm sҧQOѭӧng sҧn xuҩWÿӇ ÿiSӭQJWKD\ÿәi nhu cҫXNKiFK
Chuӛi cung ӭng cӫD FK~QJ W{L Fy WKӇ sҧn xuҩW FiF Vҧn phҭP ÿѭӧF ÿһc
WUѭQJEӣi nhiӅXW\FKӑQWtQKQăQJNtFKFӥ YjPjXVҳc TLH2
Chuӛi cung ӭng cӫD FK~QJ W{L Fy NKҧ QăQJ QKDQK FKyQJ ÿLӅu chӍQK FiF sҧn phҭPÿӇ ÿiSӭQJ\rXFҫu cӫDNKiFKKjQJ
Chuӛi cung ӭng cӫDFK~QJW{LFKRSKpSFK~QJW{LQKDQKFKyQJJLӟi thiӋu sҧn phҭm mӟLYjRWKӏ WUѭӡng cӫDPuQK
KiӇPÿӏQKP{KuQKQJKLrQFӭXYjFiFJLҧ thuyӃt
KiӇPÿӏQKFiFJLҧ thuyӃt mӕi quan hӋ
7URQJP{KuQKQJKLrQFӭu cӫDÿӅ WjLQj\FyJLҧ thuyӃt ( tӯ +ÿӃn H4) vӅ mӕi quan hӋ giӳa FiFWKjQKSKҫn chia sҿ WK{QJWLQFKXӛi cung ӭQJOrQKLӋu quҧ chuӛi cung ӭng cҫQÿѭӧc kiӇPÿӏnh
Bҧng 4-7iFÿӝng giӳDFiFNKiLQLӋPWURQJP{KuQKQJKLrQFӭu ( chuҭQKyD
*KLFK~6(VDLOӋch chuҭQ&5JLiWUӏ tӟi hҥn
Giҧ thuyӃt H1: Chia sҿ WK{QJ WLQ YӟL QKj FXQJ FҩS WiF ÿӝQJ GѭѫQJ ÿӃn hiӋu quҧ chuӛi cung ӭng
KӃt quҧ SKkQWtFKFKRWKҩy hӋ sӕ hӗi quy chuҭQKyDJLӳa sӵ tham gia hӛ trӧ cӫa OmQKÿҥo vӟi kӃt quҧ thӵc hiӋn cӫa doanh nghiӋSFyȕ=0.605, p=***1KѭYұ\Fy thӇ kӃt luұn rҵng yӃu tӕ chia sҿ WK{QJWLQYӟLQKjFXQJFҩSWiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng'RÿyJLҧ thuyӃW+ÿѭӧc ӫng hӝ bӣi bӝ dӳ liӋu nghiӋn cӭu Giҧ thuyӃt H2: Chia sҿ WK{QJWLQYӟLNKiFKWiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng
KӃt quҧ SKkQWtFKFKRWKҩy hӋ sӕ hӗi quy chuҭQKyDJLӳa sӵ tham gia hӛ trӧ cӫa OmQKÿҥo vӟi kӃt quҧ thӵc hiӋn cӫa doanh nghiӋSFyȕ 0.659, p=***1KѭYұ\Fy thӇ kӃt luұn rҵng yӃu tӕ chia sҿ WK{QJWLQYӟLNKiFKWiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng'RÿyJLҧ thuyӃW+ÿѭӧc ӫng hӝ bӣi bӝ dӳ liӋu nghiӋn cӭu
Giҧ thuyӃt H3: Chia sҿ WK{QJWLQOLrQFKӭFQăQJWiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng
KӃt quҧ SKkQWtFKFKRWKҩy hӋ sӕ hӗi quy chuҭQKyDJLӳa tұSWUXQJQKjFXQJFҩp vӟi kӃt quҧ thӵc hiӋn cӫa doanh nghiӋSFyȕ 0.229, p=0.0041KѭYұ\FyWKӇ kӃt luұn rҵng yӃu tӕ chia sҿ WK{QJWLQOLrQFKӭFQăQJWiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng'RÿyJLҧ thuyӃW+ÿѭӧc ӫng hӝ bӣi bӝ dӳ liӋu nghiӋn cӭu
Giҧ thuyӃt H4: chia sҿ kiӃn thӭc trong nӝi bӝ WiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng
KӃt quҧ SKkQWtFKFKRWKҩy hӋ sӕ hӗi quy chuҭQKyDJLӳDSKiWWULӇn nguӗQQKkQ lӵc vӟi kӃt quҧ thӵc hiӋn cӫa doanh nghiӋSFyȕ 0.106, p=0.0091KѭYұ\FyWKӇ kӃt luұn rҵng yӃu tӕ chia sҿ kiӃn thӭc trong nӝi bӝ WiF ÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng'RÿyJLҧ thuyӃW+ÿѭӧc ӫng hӝ bӣi bӝ dӳ liӋu nghiӋn cӭu
3KѭѫQJ SKiS SKkQ WtFK FҩX WU~F ÿD QKyP WURQJ SKkQ WtFK FҩX WU~F WX\ӃQ WtQK 6(0 ÿѭӧc sӱ dөQJ %\UQH ÿӇ [iF ÿӏnh sӵ NKiF ELӋt trong mӭF ÿӝ ҧnh Kѭӣng cӫDFiFWKjQKSKҫn chia sҿ WK{QJWLQOrQKLӋu quҧ chuӛi cung ӭng theo biӃn ÿLӅu tiӃt chҩWOѭӧQJWK{QJWLQÿѭӧc chia sҿ3KѭѫQJSKiSSKkQWtFKFҩXWU~FÿDQKyP ÿѭӧc sӱ dөng bao gӗm khҧ biӃQ Yj Eҩt biӃn tӯng phҫn (NguyӉQ ĈuQK 7Kӑ Yj NguyӉn Thӏ 0DL7UDQJ0{KuQKEҩt biӃn tӯng phҫQFyFiFPӕi quan hӋ giӳa FiFNKiLQLӋPQJKLrQFӭXÿѭӧFUjQJEXӝc bҵng nhau giӳDKDLQKyP0{KuQKNKҧ biӃQFyFiFWKjQKSKҫQÿROѭӡQJNK{QJEӏ UjQJEXӝFYjFiFPӕi quan hӋ giӳDFiF NKiLQLӋPQJKLrQFӭXFNJQJNK{QJUjQJEXӝc
3KkQWtFKWKӵc hiӋn bҵQJFiFKNLӇPÿӏnh sӵ NKiFELӋt chi-square cӫDFiFP{KuQK bҩt biӃn tӯng phҫQYjP{KuQKkhҧ biӃn KiӇPÿӏnh sӵ NKiFELӋt chi-VTXDUHÿѭӧc thӵc hiӋn bҵQJFiFK[HP[pW
3¨ 2 ӭng vӟL¨GIQJKƭDOjVӵ NKiFELӋt giӳDKDLP{KuQKNK{QJFyê QJKƭD'RÿyP{KuQKEҩt biӃn tӯng phҫQÿѭӧc chӑn
3¨ 2 ӭng vӟL¨GIQJKƭDOjVӵ NKiFELӋt giӳDKDLP{KuQKFyêQJKƭD'R ÿyP{KuQKNKҧ biӃQÿѭӧc chӑn
3KѭѫQJ SKiS ѭӟF OѭӧQJ 0/ ÿѭӧc sӱ dөQJ WURQJ SKkQ WtFK FҩX WU~F ÿD QKyPWѭѫQJWӵ QKѭYӟLEѭӟc kiӇPÿӏQKP{KuQKWKDQJÿRYjNLӇPÿӏQKP{KuQKFҩXWU~F7URQJQJKLrQFӭXQj\WiFJLҧ thӵc hiӋn SKkQWtFKFҩXWU~FÿDQKyPÿӇ WuPKLӇu xem FyVӵ NKiFELӋWQjRWURQJPӭFÿӝ WiFÿӝng cӫDFiFWKjQKSKҫn chia sҿ WK{QJWLQWKHR chҩWOѭӧQJWK{QJWLQÿѭӧc chia sҿ
0{KuQKNKҧ biӃQYjEҩt biӃQÿѭӧFWUuQKEj\WURQJKuQK-5 & 4-6
+uQK-6 0{KuQKEҩt biӃn tӯng phҫn
Theo chҩWOѭӧQJWK{QJWLQÿѭӧc chia sӁ, bӝ dӳ liӋXÿѭӧFFKLDOjPKDLQKyPQKӓ, QKyPFyFKҩWOѭӧQJWK{QJWLQFDRYjQKyPFyFKҩWOѭӧQJWK{QJWLQWKҩp dӵDWUrQJLi trӏ trung vӏ PHGLDQ7UѭӟFWLrQWtQKJLiWUӏ tәng cӫa thong do chҩWOѭӧQJWK{QJWLQ ÿѭӧc chia sҿ YjGӵDWUrQJLiWUӏ trung vӏ ÿӇ SKkQFKLDOjPKDLQKyP&ө thӇ trong EjLJLiWUӏ tәng cӫDWKDQJÿRFKҩWOѭӧQJWK{QJWLQGDRÿӝng tӯ 1.8 ÿӃn 5 *LiWUӏ trung vӏ Oj4 NӃu tәQJÿLӇm tӯ trӣ OrQOjFyFKҩWOѭӧng WK{QJWLQFDR 4 YjQKӓ hѫn
4 OjFKҩWOѭӧQJWK{QJWLQWKҩp KӃt quҧ QKyPFKҩWOѭӧQJWK{QJWLQFDRFy mүu , QKyPFKҩWOѭӧQJWK{QJWLQWKҩp Fy 80 mүu
EŚſŵ ^ҺůӇӄŶŐ dӏůġ ŚҤƚ ůӇӄŶŐ ƚŚƀŶŐ ƚŝŶ cao 171 68.2% ŚҤƚ ůӇӄŶŐ ƚŚƀŶŐ ƚŝŶ ƚŚҤƉ 80 31.8%
Khi hӋ sӕ hӗi quy tӯ FiFWKjQKSKҫQ&677ÿӃn HQCCU WURQJP{KuQKFҩXWU~F FKRQKyPÿѭӧFUjQJEXӝc bҵQJQKDXWKuFiFFKӍ sӕ cho thҩ\GIWăQg OrQEұc tӵ GRYjFKL-VTXDUHFNJQJWăQJOrQ 11.429
KӃt quҧ SKkQWtFKÿѭӧc cho thҩ\Fy Vӵ NKiFELӋWFyêQJKƭDJLӳD KDLP{ KuQK (P=0.022, kӃt quҧ thӇ hiӋn qua bҧng 4-17'RÿyP{KuQKNKҧ biӃQÿѭӧc chӑn
Bҧng 4-17 Sӵ NKiFELӋWFiFWLrXFKtWѭѫQJWKtFKNKҧ biӃQYjEҩt biӃn tӯng phҫn giӳa hai mӭFÿӝ chҩWOѭӧQJWK{QJWLQÿѭӧc chia sҿ ÿӕi vӟi chuӛi cung ӭng)
1KѭYұ\FyVӵ NKiFELӋWÿiQJNӇ vӅ chҩWOѭӧQJWK{QJWLQÿѭӧc chia sҿ ÿӃn mӕi quan hӋ giӳDFiFWKjQKSKҫn chia sҿ WK{QJ WLQYjKLӋu quҧ chuӛi cung ӭQJ1Kѭ vұ\FiFJLҧ thuyӃWDEFGÿѭӧc chҩp nhұQWURQJQJKLrQFӭXQj\
Bҧng 4-18 : Mӕi quan hӋ giӳDFiFNKiLQLӋm ( khҧ biӃQYjEҩt biӃn tӯng phҫn giӳa hai mӭc ÿӝ chҩWOѭӧQJWK{QJWLQFDRYjWKҩp)
Thҧo luұn kӃt quҧ
4.7.1 Chia sҿ WK{QJWLQYӟLQKjFXQJFҩp YjhiӋu quҧ chuӛi cung ӭng
KӃt quҧ kiӇP ÿӏQK P{ KuQK Oê WKX\Ӄt cho thҩy bӝ dӳ liӋu ӫng hӝ giҧ thuyӃt ³Chia sҿ WK{QJWLQYӟLQKjFXQJFҩSWiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng´ KiLQLӋm chia sҿ WK{QJWLQYӟi nKjFXQJFҩp ÿѭӧFÿREҵng 5 biӃQTXDQViWWKӇ hiӋn qua viӋc cung cҩSWK{QJWLQGӵ EiRQKXFҫu, lұp kӃ hoҥch sҧn xuҩt, xӱ OêÿѫQKjQJ ࣭ SE r p ࣭ SE r p ࣭ SE r p
DҺŝƋƵĂŶŚҵ ŬŚңďŝұŶ ŚҤƚůӇӄŶŐƚŚƀŶŐƚŝŶĐĂŽ ŚҤƚůӇӄŶŐƚŚƀŶŐƚŝŶƚŚҤƉ ŚҤƚůӇӄŶŐƚŚƀŶŐƚŝŶĐĂŽǀăƚŚҤƉ ҤƚďŝұŶƚӉŶŐƉŚҥŶ
YjNӃ hoҥch sҧn xuҩt vӟLQKjFXQJFҩSĈk\OjYLӋFY{FQJTXDQWUӑQJÿӇ chuҭn bӏ nguӗQ QJX\rQ Yұt liӋX ÿҫX YjR FKR TXi WUuQh sҧn xuҩt ViӋc sҧn xuҩt sҿ bӏ ҧnh Kѭӣng rҩt nhiӅu nӃXQJX\rQYұt liӋXÿҫXYjRFyFKҩWOѭӧQJYjVӕ OѭӧQJNK{QJәn ÿӏQKYjNK{QJÿѭӧc dӵ EiRWUѭӟc
Theo kӃt quҧ QJKLrQFӭu cho thҩy viӋc chia sҿ WK{QJWLQYӟLQKjFXQJFҩSWiF ÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng Giҧ thuyӃt H1 chia sҿ WK{QJWLQYӟLQKj cung cҩSSKKӧp vӟLFiFQJKLrQFӭu cӫa ,SHN.RoRJÙOXYjFӝng sӵ (2011)ĈLӅu Qj\ FKӭng tӓ rҵQJ FiF GRDQK QJKLӋp tҥi ViӋW 1DP ÿm WұS WUXQJ YjR YLӋF WUDR ÿәi WK{QJWLQYӟLQKjFXQJFҩp nhҵm kiӇPVRiWWӕt nguӗQQJX\rQYұWÿҫXYjRJySSKҫn WăQJFѭӡng chҩWOѭӧng sҧn phҭm cӫa doanh nghiӋp
4.7.2 Chia sҿ WK{QJWLQYӟLNKiFKKjQJYjKLӋu quҧ chuӛi cung ӭng
KӃt quҧ kiӇP ÿӏQK P{KuQKOêWKX\Ӄt cho thҩy bӝ dӳ liӋu ӫng hӝ giҧ thuyӃW³ Chia sҿ WK{QJWLQYӟLNKiFKWiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng
.KiLQLӋm chia sҿ NKiFKKjQJÿѭӧFÿREҵng 4 biӃn quan ViW tұSWUXQJYjRYLӋc chia sҿ dӵ EiRQKXFҫu, lұp kӃ hoҥFKQăQJVXҩt, xӱ OêÿѫQKjQJYjNӃ hoҥch sҧn xuҩt vӟi NKiFKKjQJ ViӋc chia sҿ WK{QJWLQYӟLNKiFKKjQJJL~S cho doanh nghiӋp cҧi thiӋn ÿѭӧc hiӋu quҧ doanh nghiӋp, giҧPFKLSKtWK{QJTXDYLӋc kiӇPVRiWWӕt tӯ NKkXGӵ EiRQKXFҫXNKiFKKjQJTXҧQOờWӗQNKRKjQJKyDJLҧm thӡi gian thiӃt kӃôJyS phҫQOjPWăQJNKҧ QăQJÿiSӭng nhu cҫu cӫDNKiFKKjQJYjÿҧm bҧo mӭc dӏch vө tӕWKѫQÿӕi thӫ cҥnh tranh
KӃt quҧ kiӇP ÿӏnh cho thҩy viӋc chia sҿ WK{QJ WLQ Yӟi NKiFK KjQJ WiF ÿӝng GѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng Giҧ thuyӃt H2 chia sҿ WK{QJWLQYӟi NKiFKKjQJ SKKӧp vӟLFiFQJKLrQFӭu cӫa ,SHN.RoRJÙOXYjFӝng sӵ (2011) DӵDYjRNӃt quҧ Qj\ FKR WKҩ\ FiF GRDQK QJKLӋp ViӋW 1DP QJj\ FjQJ Fy Pӕi quan hӋ tӕW KѫQ Yӟi NKiFKKjQJÿLӅXQj\JL~SWăQJFѭӡng hiӋu quҧ chuӛi cung ӭng
4.7.3 Chia sҿ WK{QJWLQOLrQFKӭFQăQJ YjKLӋu quҧ chuӛi cung ӭng
KӃt quҧ kiӇP ÿӏQK P{ KuQK Oê WKX\Ӄt cho thҩy bӝ dӳ liӋu ӫng hӝ giҧ thuyӃt ³&KLDVҿ WK{QJWLQOLrQFKӭFQăQJWiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng´ .KiLQLӋm chia sҿ WK{QJWLQOLrQFKӭFQăQJ ÿѭӧFÿREҵng 5 biӃQTXDQViWWKӇ hiӋn OLrQTXDQÿӃn viӋFWK{QJWLQOLrQFKӭFQăQJ FKLDVҿ ÿӏa chӍ ÿӃn mӭFÿӝ QjRFKӭc
QăQJWURQJSKҥm vi tә chӭFWK{QJWLQFKLDVҿ WUrQVҧn phҭm mӟLYjTXiWUuQKSKiW triӇn, khҧ QăQJTXҧQOêSKzQJEDQWURQJYLӋc tiӃp cұQÿӇ cung cҩSWK{QJWLQFKXӛi, FiF FKLӃQ Oѭӧc thay thӃ cho sӵ phӕi hӧS ÿѭӧc cҧi thiӋn giӳD FiF SKzQJ ban.ViӋc chia sҿ WK{QJWLQgiӳDFiFEӝ phұn chӭFQăQJtrong mӝWF{QJW\OjFҫn thiӃWÿӇ JL~S FiFWKjQKYLrQ [iFÿӏQKFiFYҩQÿӅ quan trӑQJOLrQTXDQÿӃn QKDXÿӇ kӏp thӡi khҳc phөc nhӳng vҩQÿӅ trөc trһc gһp phҧLYjWLӃp tөFSKiWKX\QKӳQJFiLWӕt nhҵm mang lҥi hiӋu quҧ cao trong chuӛi cung ӭng
DӵDWUrQNӃt quҧ QJKLrQFӭu, giҧ thuyӃt H3 vӅ chia sҿ WK{QJWLQOLrQFKӭFQăQJ SK Kӧp vӟL QJKLrQ Fӭu cӫa ,SHN RoRJÙOX Yj Fӝng sӵ (2011) chӭng minh rҵng viӋc chia sҿ WK{QJWLQOLrQFKӭFQăQJWURQJQӝi bӝ doanh nghLrSFyWiFÿӝQJWtFKFӵc ÿӃn hiӋu quҧ chuӛi cung ӭng
4.7.4 Chia sҿ kiӃn thӭc trong nӝi bӝ doanh nghiӋSYjKLӋu quҧ chuӛi cung ӭng
KӃt quҧ kiӇP ÿӏQK P{KuQKOêWKX\Ӄt cho thҩy bӝ dӳ liӋu ӫng hӝ giҧ thuyӃW³ chia sҿ kiӃn thӭc trong nӝi bӝ WiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng´
.KiLQLӋm chia sҿ kiӃn thӭc trong nӝi bӝ doanh nghiӋSÿѭӧc ÿREҵng 5 biӃn quan ViWEDRKjPPӭFÿӝ nӛ lӵc truyӅQWK{QJkӃ hoҥch chia sҿ kinh nghiӋPYjNӻ QăQJ kiӃn thӭc trong nӝi bӝ doanh nghiӋp &KLDVҿNLӃQOjPӝWÿӝQJOӵFTXDQWUӑQJÿӇFiF doanh nghiӋSWăQJFѭӡQJFѫVӣWULWKӭFYjFyUҩWQKLӅXtFKOӧLWK{QJTXDYLrFFKLD sҿ kiӃn thӭFJL~SQKkQYLrQF{QJW\QkQJFDRÿѭӧc hiӇu biӃt, kӻ QăQJOjPYLӋFJyS phҫQOjPWăQJQăQJVXҩWOjPYLӋc cӫDQKkQYLrQ7ѭÿyVӁ OjPWăQJKLӋu quҧ cӫa chuӛi cung ӭng
%rQFҥQKÿy giҧ thuyӃW+FzQÿѭӧc ӫng hӝ bӣi QJKLrQFӭu cӫa ,SHN.RoRJÙOX YjFӝng sӵ (2011) khi tұp trung chia sҿ kiӃn thӭc trong nӝi bӝ WiFÿӝQJGѭѫQJÿӃn hiӋu quҧ chuӛi cung ӭng
KӃt quҧ kiӇPÿӏQKSKkQWtFKFҩXWU~FÿDQKyPFKRWKҩy bӝ dӳ liӋu ӫng hӝ FiF giҧ thuyӃWFyVӵ NKiFELӋt cӫa mӕi quan hӋ giӳDFiFWKjQKSKҫn chia sҿ WK{QJWLQYj hiӋu quҧ chuӛi cung ӭQJGѭӟLWiFÿӝng cӫa chҩWOѭӧQJWK{QJWLQ
7KHRÿyGѭӟi sӵ WiFÿӝng cӫa chҩWOѭӧng WK{QJWLQFKLDVҿ mӝWFiFKNӏp thӡi, FKtQK[iF KRjQ WRjQ ÿiQJ WLQ Fұ\ WKu PӟL Fy WKӇ ÿѭӧc sӱ dөQJ WURQJ TXi WUuQK Oұp kӃ hoҥch sҧn xuҩWYjJL~SFKXӛi cung ӭQJÿҥt hiӇu quҧ tӕWKѫQ&KҩWOѭӧQJWK{QJWLQ rҩt quan trӑng trong viӋc chia sҿ WK{QJWLQ9uYұy FiFGRDQKQJKLӋSWURQJQѭӟc cҫn WăQJFѭӡQJWtQKFKҩWOѭӧng cӫDWK{QJÿѭӧc chia sҿ vӟLÿәLWiF
/LYj/LQÿm[iFPLQKUҵng khi chҩWOѭӧQJWK{QJWLQÿѭӧFGX\WUuWKuKLӋu QăQJFKXӛi cung ӭng sӁ ÿҥWÿѭӧc tӕWKѫQ1JKLrQFӭXQj\ÿmӫng hӝ cho giҧ thuyӃt H5a, H5b, H5c, H5d
&K˱˯QJQj\WUuQKEj\SK˱˯QJSKiSYjN͇t qu̫ ki͋Pÿ͓QKWKDQJÿRYͣL()$Yj CFA K͇t qu̫ ki͋Pÿ͓QKWKDQJÿRYͣLSKkQWtFK&)$FKRWK̭y b͡ WKDQJÿR 27 bi͇n TXDQViWÿ̩W\rXF̯u v͉ ÿ͡ tin c̵y t͝ng hͫSYjSK˱˯QJVDLWUtFKWtQKÿ˯QK˱ͣng, JLiWU͓ h͡i tͭ YjJLiWU͓ SKkQEL t giͷDFiFNKiLQL PQJKLrQFͱXWURQJP{KuQKÿ͉ xṷt
Ki͋Pÿ͓nh SEM cho k͇t qu̫Fy gi̫ thuy͇Wÿ˱ͫc ͯng h͡:Chia s̓ WK{QJWLQYͣi QKjFXQJF̭p, chia s̓ WK{QJWLQYͣLNKiFKKjQJFKLDV̓ WK{QJWLQOLrQFKͱFQăQJ chia s̓ ki͇n thͱc trong n͡i b͡ doanh nghi p K͇t qu̫ SKkQWtFKV NKiF EL t cho th̭\FyV NKiFEL t trong mͱFÿ͡ WiFÿ͡ng cͯDFiFWKjQKSK̯n chia s̓ WK{QJWLQ ÿ͇n hi u qu̫ chu͟i cung ͱng theo ch̭WO˱ͫQJWK{QJWLQÿ˱ͫc chia s̓ Ki͋Pÿ͓nh cho th̭y FyV W˱˯QJÿ͛ng vͣLFiFQJKLrQFͱXWU˱ͣFFyOLrQTXDQ
N͡i dung cͯDFK˱˯QJQj\WUuQKEj\WyPW̷WTXiWUuQKQJKLrQFͱXYjFiFN͇t qu̫ QJKLrQFͱXĈ͉ xṷWFiFKjPêTX̫n tr͓ nh̹Pÿ͓QKK˱ͣQJFKRFiFQKjTX̫QOêQkQJ cao hi u qu̫ chu͟i cung ͱng dDWUrQ c̫i thi n vi c chia sͅ WK{QJWLQYjFK̭WO˱ͫng WK{QJ WLQ ÿ˱ͫc chia s̓ K͇W WK~F FK˱˯QJ Oj QKͷng h̩n ch͇ cͯD ÿ͉ WjL Yj K˱ͣng QJKLrQFͱu ti͇p theo
DӵDWUrQ cӣ OêWKX\ӃWFiFP{KuQKQJKLrQFӭu WUѭӟc ÿk\FyOLrQTXDQYjhiӋn trҥng thӵc tӃ vӅ quҧQ Oê KLӋu quҧ chuӛi cung ӭng tҥi ViӋt Nam Tӯ ÿy P{ KuQK QJKLrQFӭXÿѭӧFÿӅ xuҩt (ӣ FKѭѫQJ nhҵm kiӇPÿӏQKP{Wҧ sӵ ҧQKKѭӣng cӫDFiF WKjQKSKҫn chia sҿ WK{QJWLQÿӃn hiӋu quҧ chuӛi cung ӭQJYjVӵ NKiFELӋt cӫa mӕi quan hӋ Qj\GѭӟLWiFÿӝng cӫa chҩWOѭӧQJWK{QJWLQÿѭӧc chia sҿ
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