- Nhdn vien co lang nghe khdch hdng?
d- Qua trinh hinh thanh va phat trien
3.1.3- Quy trinh hoat dong djch vu xuat ban
Nha xudt ban Thong ke khong co quy trinh boat dong djch vu xudt ban cu thẹ Tuy nhien, co the tong hgp va mo ta quy trinh boat dong djch vu ciia NXB thanh 5 giai doan sau:
Giai doan 1: Chuan bj
- Tim kiem, lira chgn y tuong, lap ke hoach de tai thich hgp de đng ky de tai xudt ban voi CO quan quan ly nha nuoc;
- Dieu tra, nghien cuu, du bao nhu cau thj truong, lira chgn kenh phdn phoi; - Lap de cuong bien soan, bien djch, hieu dinh;
- Lap ke hoach thuc hien cho cac buoc sau; - Du trii, chuan bj tai chinh.
Giai doan 2: To chirc bien soan, bien djch, hieu dinh
- Hgp tac voi tac gia (to chuc hoac ca nhan) bien soan/bien djch, hieu dinh, hoac suu tdm tuyin chgn ban thao co sSn, theo ngi dung de cuong de tai muon xudt ban;
- Theo doi tiln do, don doc tac gid hoan thanh ban thao, chuan bj cho giai doan saụ
+ Dich vu che bdn:
- Lap maket trinh bay;
- Dan trang, gbep hinh ve, anh vao ngi dung XBP; - Thilt ke, tao mdu, xay dung hinh anh, ngi dung; - In bong, in can, in phim.
+ Dich vu bien tap:
- Thdm dinh ngi dung tac phdm;
- Kilm tra tinh phap ly; - Bien tap tir ngij, ngij phap;
- Sira loi chinh ta, trau chuot doan van, rut ggn de hieu;
- Can, kiem tra phim, kiem tra Idn cuoi truoc khi quyet dinh in.
Giai doan 4: In, hoan thien
- Chuyen giao can, phim cho nha in to chirc in, hoan thien XBP; - Nhdn XBP va giao tra lai cho kbacb bang.
Giai doan 5: To chirc phat hanh (ban hang)
- Chuan bj phat hanh: Quang cao, gioi thieu va cac buoc chudn bj khac cho viec phat hanh; - Phat hanh gian tiep qua cac kenh da lira chgn, true tiep cho nguoi tieu dimg, ban qua mang, qua thu, qua dien thoai;
- Thu hoi cong ng;
- Tinh ket qua lai 16, rut kinh nghiem;
Thong thuong thi giai doan nao dung truoc thi lam truoc, giai doan nao dimg sau lam saụ Tuy nhien, co mot truang hgp khong theo trinh tu tren, co the tat, nhay qua cac giai doan.
Day la quy trinh san xudt kinh doanh sdn pbdm/djch vu xudt ban do tac gia due rut tir thuc tl, con NXB Thong ke chua co quy trinh chudn cho boat dong naỵ