Read speak english well

This book provides a comprehensive analysis of research, theory and practice in the key skill areas of communication, such as nonverbal communication, persuasion, leadership, assertiveness, selfdisclosure, listening and negotiation. Each chapter is written by a recognised authority in that particular specialism, among them world leaders in their particular fields. In the ten years since the last edition, a large volume of research has been published and the text has been comprehensively updated by reviewing this wealth of data. In addition a new chapter on persuasion has been adde

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