'''' 35 HI CAC NHAN TO ANH HLTONG DEN CHAT LirONG DAO TAO CUA CAC TRlTCKNG DAI HOC VA'''' CAO DANG TIUEN DIA BAN TP HCM TS Phan Dinh Nguyen'''' TOM TAT Sdi viet ndy nghien cuu cdc nhdn to dnh hu&ng den chdt lu[.]
' 35 HI CAC NHAN TO ANH HLTONG DEN CHAT LirONG DAO TAO CUA CAC TRlTCKNG DAI HOC VA' CAO DANG TIUEN DIA BAN TP.HCM TS Phan Dinh Nguyen' TOM TAT Sdi viet ndy nghien cuu cdc nhdn to dnh hu&ng den chdt luang gido due cua cdc truang Dai hoc vd Cao ddng tren dia bdn TP.HCM Nghien cim ndy tim thdy ca sa vat chdt, chuang trinh ddo tao, doi ngQ gido vien, moi tnr&ng hQC tap dich vu ho tra, nang luc ngitai hoc, to chirc vd qudn ly ddo tqo, each ddnh gid ket qud hoc t4p, bdc hoc, gi&i tinh sinh vien vd vung mien Id cdc nhdn to ehinh tdc dpng din chdt lirang ddo tao cda cdc tnrdng Bgi hoc vd Cao ddng Ket qud nghien cuu eho thdy sinh vien Hoa Sen hdi long nhdt, sinh vien RMFT Vi^t Nam dmg rat hdi long v&i chdt lirang ddo tga cua tnr&ng minh Tir khda: chat lupng dk> tao, Dai hoc, Cao ding, Ho Chi Minh ABSTRACT This paper examines determinants af education quality of universities and colleges in Ho Chi Minh City This research shows that facility, education program, lecturer team, learning environment, support services, learners'ability, education management, method of student evaluation, learning degree, students' sex and regions are the key determinants of education quality of universities and colleges Our result indicates that students ofHoasen University have shown their satisfaction at most, following those of RMTT University Vietnam Keywords: education quality, University, College, Ho Chi Minh I DAT VAN Dfe Chit luong dao tao ciia cac trucmg Dai hoc va Cao ding cua Viet Nam hien la mpt vin de Icm luon dupc xa hgi va chinh phii quan tam dac biet boi le chat lupng dao tao cua chiing ta qua thap so vai cac nuoc khu vyc va the gioi Van de cang tro nen tram trpng hon mpt thdl gian ngan hang loat cac tmomg D^i hpe va Cao dang dupc lap moi hoac ndng cap Co hon 20% so trucmg dupc lap mai hoac nang cap tu nam 2005 den nam Khong nhiing the ma quy mo dao tao ciia cac trudmg ng^y cAng gia tang dot bien dpi ngu giao vien, CO so v^t chat, chucmg trinh dao tao, chua dupc cai thi^n nhieu Hon the ^^^> cac sinh vien duoc dao tao chua dap wig ohu ciu va yeu cau ciia xa hpi Khi trucmg cac doanh nghiep tuyin dung sinh vien phai dao tao lai mdi su dyng dupc Dieu gay lang phi ve thoi gian va v^t chat ciia sinh vien va xa hpi Tuy chinh phii Met nam da c6 nhieu nghien cihi va da thuc hien nhieu giai phap nham nang cao chat lupng dao tao nhung chat lupng dao tao ciia cac truong van thap, van nhieu bat cap Do vay, viec nghien ciiu cac nhan to anh huang den chat lupng dao tao v^ dua cac gl^l phap nham nang cao chit lirpng dao tao la viec lam hk sue c6 y nghTa •EifikQC^ Jhuft Cong AfeA^ Tp.MCii, Cao Bang Tii Chmh - Hai Quan va E>ffi hpe Adelaide Uc 36 TAP CHf KHOA HOC TRqONG DAI HOC M TPHCM - SO (29) 2013 v i n dt n;^" ciing da co rat nhieu nghien cuu ca troi^ va ngoai nuoc O ngoai nuac thi co cac nghien cuu nhu Cheng va Tarn (1997), Cheng (2003), Kwek va cac cpng su (2010) nghien cuu ve chit Iupng dao t^o a nhieu khia c^mh nhung tuu chung lai hp cho rang chit lupng dao t^o dupc quyet dinh boi ba nhom ySu to chmh: qua trinh quan ly, qua trinh giang day va qua trinh hoc Ci nuac thi ciing CO nhieu nghien cuu nhu nghien cuu ciia Thiiy va Ly (2011) Dang (2011) k6t lu$n rang co sd vat chat, dpi ngu giSo vien, td chuc quan ly dao tao va nSng lyc ngudi hoc la cac yeu to quyet dinh chat Iupng dao tao Tuy nhien, phin Idn cac nghien ciiru chi nghien CIJU d pham vi mpt trudng Dai hoc hay Cao dSng nen ket qua CO the chira phan anh diing thyc tr^g chat iupng dao tao d TRHCM Cdc yeu to khac nhu moi trudng hoc tap, phong tyc va tap quan, chuong trinh dao t^o chua dupc cac tac gia phan tich thiu dao Vi t h i bai vih nham muc tieu nghien cuu va bd sung cac nhan to anh hudng den chit lupng dao tao, va tir dua cac giSi phap nhim giiip cac truang D^ hpe va Cao ding cd chien lupc nang cao chat lupng dao tao ciia minh SO LIEU VA PHU'ONG PHAP NGHIEN ClTU De lap md hinh nghien cuu cua minh chiing tdi dya vao cac md hinh nghien cCru cua Cheng & Tam (1997), Kwek va cac cpng sy (2010) Chiing tdi I^p mo hinh nghien cuu va khao sat thdng qua bang cau hdi thu thap y kien iu cac sinh vien dang hoc t|[p t^ cac tmcmg D^ hpe va Cao dang tren dia ban TP.HCM Cac thdng tin va sd lieu thu thap duac se sii dung phan mlm thdng kl nhu STATA hay SPSS de phan tich cac yeu td thdng ke co ban va cac nhan td anh hudng den chit Iupng dao tao Cu the md hinh nghien ciiru dupc xay dung nhu sau; Y = p„ + p,X, + p^X, + |i,X3 + ppC, + p^X, + P.X + p ^ + ppc, -f p ^ , + p„X, + P„X„ + P„X„ + P,3X,3 -H p,^X„ -t- p, JC,, -h p „ X „ + E Trong do, Y la chat luong dao tao; p„ la hang so h6i quy; X, la co so vat chit; XJ la dpi ngfl giao vien; X, la 16 chiic quan ly dao tao; X^ la moi tmong hoc tap; Xj li each danh gia ket quii hpe tap; X^ la chucmg trinh dao lao; X^ la chSl luong dich vu bo trg; X, la nang Ivrc nguoi hoc; X, la biSn gia cho mrong Bai hoc RMIT hay Hoa Sen; X,j la bien gia cho cac truong Dai hoc; X,, la bien gia cho nganh ngh6 dao tao; X,, la bien gia nim hoc; X„ \k biSn gia cho b?c hoc; X,, la bien gia cho he dao tao; X|, la bien gioi tinh sinh vien; X,, la bien giS cho vung mi&i; e la sai s5 thfing k£ - Doi vdi nghien cini dinh tinh dii dugrc thvrc hien qua cac budc nhu sau: Thu nhat, nghien cuu tflng hgp Iy Ihuyit tvr cac nghien ciiu tmoc dSy nhlm xay dung mo hinh ly thuyfit Thii hai, sir dung ky thuat thao luan nhom vdi 40 dfli tugng la nguoi dang hgc tai cac tmcmg Dai hgc va Cao dang voi thoi gian 12 thang tro l&i nhim muc dich dieu chinh, bd sung cac biln luong cac nhan tfl anh huong din chit lugng dao tao Thii ba, tham vin lly y kiln ciia mgt so can bg quan ly, giao vien cfl nhieu nam true tilp giang day cac he dao tao khac tai cac tmong Dai hgc vi Chung toi thu thap thong qua Cao dang vl cac vin dl lien quan din chit nghien ciiu dinh tinh vdi bang cau hoi lugng dao i^o nhira muc dich dilu chinh phdng van ban ciu tnic v^ nghi6n ciiu djnh cac bien luong chat lugng dao tao Thir lugmg bang viec tien hanh dieu tra khao sit tu viec phong van, thao lu^n vgi cac nhu sau: phin Uen dugc Ihuc hien bing each xay KINH Tf 37 dung bang cau hoi tap tmng vao van de lien quan den de tai nghien ciru Thu nam, doi voi kit qua thi sau tien hanh phong van, thao luan thi hau het nhiing nguoi tham gia dong y vai vi^c xac dinh cac nhan to anh huong a mfl hinh nghien ciiu a tren; dflng thoi ciing dflng tinh dfli voi cac bien quan sat de luong chat lugng dao ISO Voi nghien ciiu djnh tinh thi thang do, mo hinh nghien ciiu da dugc hieu chinh va bang cau hfli da dugc chuan bi cho nghien ciiu dinh lugng thuan tien Tuy vay, chung tfli phan cac tmdng cong, cac trudng ngoai cflng l$p, cac trudng nudc ngoai Trong cac tmdng cflng, chiing tfli chgn cac tmomg Idn vi lau ddi nhu Dai hgc Bach Khoa; cac tmoTig thinh lap sau nhu Dai hgc ECien Tnic, Dai hgc Xa hgi vi Nhan van, Dai hgc Kinh ll; cac trudng mdi lap nhu Dai hgc Tii chinh - Marketing, Dai hgc Md Trong cac tmdng ngoii cong lap, chiing toi cho rang Dai hgc Hoa Sen li tflt nhit, kl din la HUTECH va Dai hgc Quflc tl Hflng Bang - Dfli voi nghien cira dinh lugng: Chiing tdi lay RMIT Viet Nam la Dai hgc Dtra tren kit qua cua nghien cim dinh tmh, nudc ngoai nhat d Viet Nam Cac nghien ciiu djnh lugng se dugc thuc hien tmdng Cao dang ciing can cii vio cac tieu bang cich tien hanh thu thap so lieu nghien chi tuong tu vdi cac tmdng Dai hgc Trong ciiu thong qua dieu tra, khao sat bang bang cac tmdng cflng, thi tmdng Cao ding Tai cau hoi kem theo thang Vdi quan niem, chinh - Hai quan va Cao ding Kinh tl Dii khach hang bao gio ciing diing, boat dgng ngoai dugc xem la cac tmdng cd lich sir day va hoc la yeu tfl quylt dinh hang diu Iau ddi, ke den la Cao ding Ky Thuat Cao den chat lugng dao tao; do, gidi Thang vi Cao ding Cong nghe Thu Diic hgn chu de nghien cuu se tien hanh dieu Khoi ngoii cdng lap, thi Cao ding Bach tra, khao sat ngudi hgc nhim xem xet mirc Viet dugc xem ii hang dau va Cao dang dg anh hudng ciia cac nhin tfl din chat Van hda Nghe thuat & Du lich Sai gdn lugng dao tao de lit dd cd thi md rflng dl dugc xem la tmdng thap ban Chiing toi xuat mgt sfl giai phap nang cao chat lugng lira chgn nhu v$y dk dim bao tinh ngiu dao tao nhien vi dam bao dugc tinh dai dien ciia Miu nghien ciiu gflm co 2.300 quan tirng loai hinh trudng So phieu phat sat, dugc lay d day chu ylu d(ia vao mlu dugc phan bd nhu bing dudi day Bang I Phan bo m l u dieu tra DAI HOC TEN T R i r d N G CAO BANG s6 PHitU TEN TRirCfNG s6 PHl£U D?i hpe Bach Khoa TP.HCM 100 Cao dang Bach Viet 100 Dai hoc Cong Nghiep TP.HCM 100 Cao ding Kinh Te Ddi Ngoai 100 Dai hoc Hoa Sen 200 Cao ding Tai Chinh — Hai Quan 200 Dai bgc Khoa Hgc Xa Hpi va Nhan VSn 100 Cao dang Cdng Nghe Thu Diic 100 TAP CHI KHOA HOC TOUONG 0/\\ HOC M d TP.HCM - SO I (29) 2013 Dai hoc Kiln Tnic TRHCM 100 Cao ding Ky Thuat Cao Thing 100 Dai hoc Ky Thuat Cong Nghe TP.HCM 300 Cao ding Van Hda Nghe Thuat & Du Ljch Sai Gdn 100 Dai hgc Md TP.HCM 100 TONG CONG 700 Dai hgc RMIT Viet Nam 200 Dai hoc Tii Chioh - Marketing 200 Dai hgc Kinh Tl TP.HCM 100 Dai hgc Quic T I Hflng Bang 100 TONG CONG 1600 • Nguon: Tdc gid phdn bd Bai viet sii dung phucmg phap hdi quy OLS de udc tinh cac nhan td anh hudng den chat lugng dao tao, sii dung phuang phap kilm dinh Breusch-Pagan de kiem tra van de phuong sai khflng dong nhit vi s i dun^ phucmg phap ciia White de giai quyet van dl K t r QUA NGHIEN CtiTJ Su dung phuffng phap hfli quy OLS, ta cd ket qua nhu bing dudi day Kit qua hoi quy cho thay hau het cac he sd hdi quy deu cd y nghTa thong ke Chi cd cac biln, Trudng Dai hgc, Nganh nghi, Nam hgc va He dao tao la khong co y nghia thing ke Chiing toi thvrc hi|n cac kilm djnh vi kit qua cho thiy khflng xuit hien hiBn tugng da cdng tuyln va tf tuong quan Vi vay, ket qui hdi quy li dang tin cay Bang Kel qua hoi quy cac nhan (6 anh hudng den ch^t luong dao tao r e g CLDT C5VC DNGV QLOT MTHT DCKQHT CTDT CLDVHT NLNH M0A5EN T R U O K G D H mWTHU BACnOC HEOAOTAO G I O I T I N H VUNGMIED r o b U S t Linear regression Number o f obs F( 16, 2190) = Prob > F = R-squared = Root MSE = CLDT Coef CSVC DNGV QLDT HTHT DGKQHT CTDT CLDVHT NLNH HOASEN TRUQNGDH NGANHNGHE NA1THU BACHOC HEOAOTAO GIOITINH VUNGNIEN _C0ns 3733352 2968614 3415404 2825399 2273726 1294684 1200156 1074533 3430799 -.0345727 0031564 0049032 1320548 -.0468124 056191 0722261 0000935 P>|t| 0158298 0160594 0157075 •0160621 0145544 0166795 0237663 0173678 0482756 035719 0318957 0316701 0353303 05015 0293348 0277689 0588289 23.58 IB.61 21.74 17.59 15.62 7.76 5.05 6.19 7.11 -0.97 O.IO -0.15 -3.74 -0.93 1.92 2.60 0.00 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 o.ooo 0.333 0.921 0.877 0.000 0.351 0.056 0.009 0.999 NGAMHNGHI = 2Z07 190.37 0.0000 0.S501 66851 [95X conf Interval] 3422923 2673682 3107373 2510414 1988307 0967592 0734087 0733942 2484092 -.1046194 -.0593926 -.0670097 -.2013393 -.1451589 -.0013358 0177701 -.1152728 Ngudn: Kel qud hoi quy ctia tdc gid 4043782 3303547 3723435 3140384 2559145 1621777 1666224 1415125 4377506 0354741 0657053 0572034 0627704 0515342 1137179 1256822 1154597 39 Chat lupng dao X^o = 0.0000935 + 0.373 * Ca sd vat ch4t + 0.299 * Dpi ngu giang vien + 0.342 * Td chuc va quan ly dao t^o •»- 0.283 * Mdi trudng hpe t^p + 0.227 * Danh gia kit qua hoc tap + 0.129 * Chuang trinh dao tao + 0,120 * Chit luang djch vu hd tra + 0.107 * Nang luc ngudi hoc + 0.343 * Dai hoc Hoa Sen 0.035 * Tnrdng D^i hpe +0.003 * Nganh ngh6 - 0.005 * Nam thu - 0.132 * Bac hoc - 0.047 * He dao tao + 0.056 ' Gidi tinh + 0.072 * Viing miln Nhan to dpi ngii giao vien cung dong vai trd het sue quan trpng viec nang cao chat lupng dao tao NhSn td cd muc dp quan trpng thu ba ket qua hdi quy Cu mot don vi tang len dpi ngii giao vien Iam cho chit lupng dao tao duoc cai thien 0.299 dan vi Chat Iupng giao vien cung la van dl Idn d cac trudng hien Hau het cac trudng chi chd trpng den cdng tac giang day ma la la cdng tac nghien cuu khoa hpe bdi le day ia ngudn thu nhap chinb cho cac giang vien va cung Trong kit qua hfii quy cho thiy nhan la cdng tac chfnh de tao ngudn thu cho cac tfi CO sd vat chit ddng vai tro quan trpng tnidng Rit nhieu cac giang vien trd nhat chat Iupng dao tao Khi co sd cac thp day, hp it nghien ciiu c|p nhat kien v^t chit dupc cai thien Ien mot don vi thi thdc, nen trinh dp chuyen mdn chua cao chat luong dao tao s6 tang len 0.373 don Chinh vl vay, chat luang giang vien vi Dieu phan djih m0t thuc tl la co dugc cai thi^n thi cd tdc ddng Idn den chat sd vat chat cua cac trudng hien chua Iupng dao tao cua cac trudng tdt, chua dap ung vdi nhu cau cua ngudi Mdi trudng hpe tap ciing cd ddng gop hoc C ^ trudng dupc sinh vien danh gia quan trpng viec nang cao chit lupng cao la trudng Dai hpe RMIT Viet nam, dao tao Khi moi trudng hoc tap dupc cai Hoa Sen Dai hpe Ky Thuat Cdng Nghe thien mpt don vi thi chat lupng dao tao se TP.HCM ciing duac danh gia la tot so vdi tang len 0.283 dan vi Mdi trudng hoc tap cac trudng khac Hau het cac trudng chua d Viet Nam hien cung chua dupc tdt, trang bi dupc may lanh cho ngudi hpe; Idp chua dupc c^c nha quan ly giao due chii hpe cdn qua ddng, thieu khfing khf va anh trpng diing muc, lam cho sinh vien it cd sang, Dieu lam cho chit lupng dao tao ddng luc de nghien cuu va hpe tap Phan hi anh hudng kha Idn Vi vay, ca sd Idn sinh vien chi hoc t$p cham chi vao luc vat chat dupc cai thien thi cd tac dpng rat thi Nhu vay, cai thien dupc vin dl se manh mg den chat lupng dao tao Iam cho chit luong dao tao tang dang kl Nhan td td chuc va quan Iy dao tao la nhan to quan trpng thu hai viec quyet dinh den chat lupng dao tao Khi cdng tac td chuc va quan ly dao tao tang len mpt dan vi thi chSt lupng dao tao se tang len 0.342 dan vj Dilu ciing the hien mpt thuc te la cdng tac cac tnrdng hien lam van chua tdt, thieu bai ban, din tdi viec bat sinh vien phai di Iai nhilu lan va mat thdi gian, nen anh hudng din cdng vi?c hpe tip va vi the anh hudng tieu cue den chit Iupng dao tao Vi vay, cdng tac td chuc va quan Iy dao t^o dupc cai thi^n thi chat lupng dao tao sg duac cai thi?n rit nhanh chdng Cach danh gia kit qu^ hpe Ikp cua sinh vien ciing gdp phan nang cao chat Iupng dao tao Neu each danh gia dupc cai thien mpt don vi thi chat lupng dao tao sg tang len 0.227 dan vi Trudng danh gia ket qua hpe tap ma nghiem minh va cdng bang sg khuyen khich ngudi hoc hoc t ^ tfit ban va hp cd dpng co de hoc tap thuc svr Van dl ciia cac trudng Dai hpe va Cao dang d Viet Nam hien chuatir^rchien danh gia ket qua hoc t^p ciia sinh vien cdng bang va minh bach Rat nhieu tnrdng da xay tinh trang tieu cue viec danh gia sinh vien Ddng thdi each td chuc thi chua thuc su khoa hoc Thdi gian thi chi TAP CHl KHOA HQC TRUflNG DAI HOC M(3 TP.HCM -SO 1(29)2013 giao ddng tir 60 din 120 phut, mi phan Idn cac trudng cd thdi gian thi 90 phiit Dieu lam cho dl thi khdng dugc bao quit hit cic ngi dung hgc tap, din den viec sinh vien hgc tu ddi phd Mac khac phan Idn cac trudng chi cd ragt ky thi chinh thuc cho mgt mdn hgc nen khdng dim bao tinh cdng bang, khdng danh gia dung nang luc thuc te ciia ngudi hgc Vi the, cai thien dugc vin dl niy chac chin se giiip gia tang chit lugng dao tao cila cac trudng Khac vdi ky vgng cua chung tdi chuang trinh dao tjo cd anh hudng khdng Idn din chit lugng dao t?o Khi chuong trinh dio tao dugc cai thien mgt don vi thi chit lugng dao t?o chi cai thien dugc 0.129 don vj L^ cd le Bg Giao due vi Dio tao quy dinh chucmg uinh khung qui Cling nhic, lim cho cac Irudng khd thay ddi, nen tic dgng khdng Idn din chat lugng dao tao Chit lugng dich vu ho trg vi nang luc ngudi hgc la hai nhan td kem quan trgng nhat doi vdi chit lugng dao tao Tuy nhien, chting cd tac dgng tich cue len chat lugng dao t^o Khi chit lugng dich vu hd trg va nang lire ngudi hgc tang ien mgt dem vi thi chit lugng dio tao dugc cai thien 0.120 vi 0.107 don v\ tuong ling Sii dung bien gii cho cic trudng Dai hgc va Cao ding tji TP.HCM cho phuong trinh hdi quy, ket qua hdi quy chi rang Dai hgc Hoa Sen vi RMIT Viet Nam la cac trudng dugc smh vien dinh gia cd chit lugng hon cic trudng khac Dieu niy ndi len rang cac sinh vien tnrdng Hoa Sen hai Idng nhat doi vdi chat lugng dao tao cua uudng minh Cac sinh vien RMIT Viet Nam cOng rat hii Idng vdi chat lugng dio 1^0 cua trudng minh Cac sinh vien nam vi sinh vien mien nam tugng doi hii Idng vdi chat lugng dao tao ciia cac trudng so vgi cac sinh vien nu va sinh vien den tir cac mien khac Dieu ciing phan anh mgt thuc te la ngudi mien bic vi mien tnmg cd ddi hdi khac khe hon ngudi mien nam Cd le la hg thudng hgc hanh chSm chi hon, nen hg ddi hdi nhilu hon Ngugc lai ngudi hgc cang cao thi danh gii chit lugng dio t?o cua cac trudng thip hem Nguoi hgc cao hgc danh gia chit lugng dio tao cua cac Uudng thip hon 0.132 don vi so vdi cic bic hgc thip hon cao hgc Dilu niy phin anh th^IC trang dio tao sau D^i hgc cua cac trudng hien chua tdt, chi chay theo bing cip li chu ylu Chat lugng dao tao ciia cic tiudng cdn thip so vdi nudc ngoai Ngudi hgc chua thiy sir khic biet ro rft giiia trinh Dai hgc va sau Dai hgc, nen hg khdng hai long KET LUAN VA KlftN NGHI Kit lugn, kit qua nghien ciiu cho chung ta thay chat lugng dio tao phu thugc vao nhieu yeu td Mgt li, trudng nio cd ca sd vat chit tdt thi trudng dd cd chit lugng dio tao tot ban Hai li, cich tl chitc va quan 1^ dao t^o ma lot thi chit lugng se dugc cii thien ro ret Ba li, dgi ngu giaiig vien ciing rat quan trgng ddi vdi ngudi hgc vi chat lugng dio t^o Dgi ngii giang vien cang gidi ve chuyen mdn va cd trach nhiem thi chat lugng dio t?io se tdt hgn Bdn li, mgi trucmg hgc tip cung the hien vai trd quan trgng cda nd viec ning cao chil luong dio tao Mdi trudng hgc tap mi tdt thi chit lugng dig tao cang cao Nim li, cich dinh gii kit qui hgc tip dung din, khga hgc vi cdng bang sa lam giup gia ting chit lugng dao tao bdi le se khuyin khich sinh vien hgc tap cham chi hom Sau la, chuong trinh dao lao chit lugng dich vu hd trg vi ning luc ngudi hgc cd tic dgng khong Idn den chat lugng dao tao nhimg chiing cd tic dgng tich cue din chit lugng dio tao Bay la, sinh vien cac trudng nhu Hoa Sen vi RMIT Viet Nam Ihl hien su hii ldng hon vl chat lugng dao lao cua midng minh Cudi Cling li, sinh vien nam vi la sinh vien ngudi nam hai Idng bom cac sinh vien nO vi sinh vien cac vimg miln khac, dd sinh vien hpe sau Dai hpe thi it hai ldng hem cac sinh vien khac Kien nghj, tii nghien cuu chung tdi de xuat cac gihi phap nhu sau Mpt la cac trudng cin thiet ke cac phong hpe hi?n dai theo tieu chuin qude tg Cac trudng nen dg cac phdng hpe Idn de cho giang vien len Idp giang dfing thdi can cd cae phdng nho cho cac tra giang Ien chiJa bai tap cho sinh vien Cac phdng hoc can phai trang bj may lanh, am va anh sang tdt projector, Dong thdi cin trang hi thu vi?n dien tu va c6 kha nang ket noi vdi cac thu vien tgi Viet Nam va nudc ngoai Hai 1^, Idp hoc khdng nen td chuc qud ddng nhu hien nay, ma quy mfi nen khoang 20 den 40 sinh vien va ddng thai can ket hpp chat ehg giiia dpi ngu giang vien gidi va cac trp giang cd nSng lire Ba la, nen td chuc danh gia sinh vien khoa hpe han Cu thi, cac trudng can cd it nhit ba ky thi chinh thdc cho mdt mon hpe Moi mdt ky thi it nhat phai tir 120 phiit trd len, dac biet ta thi cudi k>' Can kit hop ch^t ehg git^a hinh thdc thi trie nghipm va tu lugn, khfing nen Igm dyng hinh thdc thi trie nghiem vi mot sfi trudng hien qua Iam dung hinh thiic thi trie nghiem de tilt kiem chi phi va thdi gian td chuc thi va cham bai Bon la, can dua chinh sach tien luong phan biet hpp ly de thu hut nhttng giang vien gioi ve lam viec cho trudng Nam la, can tao mdi trudng da van hoa dpi ngu quan 1^ va giang vien, lien ket trao doi cac giang vien va sinh vien de hpe hoi va cgp nhat cac kien thtic mdi va tien tien tij cac nen van hda va giao due khac tren the gidi Cu6i ciing Id, tgo sdc ep Idn cho cac giang vign va sinh vien nghien cuu, giang day va hoc tap cao dfi Tuy nhien, de thuc hien hit cac giai phap khfing phai la viec cd the Iam mpt Iuc ma phai cd sir uu tien, Cac trudng Dai hpe va Cao ding can uu tien thuc hi^n cac gidi phap theo tu tu sau ddy: ca sd vgt chat, to chuc va quan iy dao tgo, dpi ngu giang vien moi trudng hpe tgp va cac gidi phap khac bdi lg vin de Idn nhat cua cac trudng hien la ca sd vat chat cdn ban ehg; to chuc va quan Iy ddo tgo khd long leo, thieu khoa hpe va ldp hoc cd qua nhigu hpe vien; U:inh dp cda gidng vien cdn yeu kem, chua ddp ung nhu cau xd hdi; moi trudng hpe tdp khdng dupc quan tam diing muc, ngudi hpe chu yeu hoc dfii pho, dgn gan thi mdi hoc chua thuc sit tu giac vd say mg vdi cfing tdc hoc tap cua minh TAI LIEU THAM KHAO Cheng, Y C and W M Tam (1997) Multi-Models of Quality in Education Assurance in Education, 5, 22-31 Cheng, Y C (2003) Quality assurance in education: internal, interface, and ftiture QualityAssurance in Education Vol 11 Iss: 4, pp.202-213 Kwek, C L., T C Lau and H R Tan (2010) Eduation Quality Process Model and Its Influence on Students' Perceived Service Quality International Joumal of Business and Management, Vol.5, No.8, August Nguyen Thi Dang (2011) Nghign Cuu Cac Nhan Tfi Anh Hudng Chit Lupng Dao Tgo Tgi Trudng Cao Ddng Nghi Ddng Nam Bp Luan van thgc sy, Dai hpe Qufic Tl Hong Bdng Le Xuan Thiiy va Pham Thi Minh Ly (2011) Danh Gia Chit Lupng Dap Tgo Tgi Khoa K I Todn -Tdi Chlnh, Trudng Dai hoc Kinh Te, Dai Hpe Hue Tren (^uan Diem Ciia Ngudi Hoc Tgp Chi Khoa Hpe va Cdng Ngh?, Dgi hoc Dd Ndng, Sfi 3(44) {Ngdy nhdn bdi: 03/08/20J2; Ngay chdp nhgn ddng: 20/JJ/2012) ... r d N G CAO BANG s6 PHitU TEN TRirCfNG s6 PHl£U D?i hpe Bach Khoa TP. HCM 100 Cao dang Bach Viet 100 Dai hoc Cong Nghiep TP. HCM 100 Cao ding Kinh Te Ddi Ngoai 100 Dai hoc Hoa Sen 200 Cao ding... 100 Cao dang Cdng Nghe Thu Diic 100 TAP CHI KHOA HOC TOUONG 0/\\ HOC M d TP. HCM - SO I (29) 2013 Dai hoc Kiln Tnic TRHCM 100 Cao ding Ky Thuat Cao Thing 100 Dai hoc Ky Thuat Cong Nghe TP. HCM. .. Nghe TP. HCM 300 Cao ding Van Hda Nghe Thuat & Du Ljch Sai Gdn 100 Dai hgc Md TP. HCM 100 TONG CONG 700 Dai hgc RMIT Viet Nam 200 Dai hoc Tii Chioh - Marketing 200 Dai hgc Kinh Tl TP. HCM 100 Dai hgc