14 I HOANGHONG,NGUYENANHTAI,NGUY6NSANGHOANGTO CAC NHAN TO ANH Hl/dNG OEN CHAT Ll/pNG OAO TAG LAI XETAI TINHTHQA THIEN HUE HOANG HUNG'''' NGUYEN ANH TAI" NGUYSN BANG HOANG TC|''''~ Tom tat Nghien ciiu da thu[.]
14 I HOANGHONG,NGUYENANHTAI,NGUY6NSANGHOANGTO CAC NHAN TO A N H Hl/dNG OEN CHAT Ll/pNG OAO TAG LAI XETAI T I N H T H Q A THIEN HUE HOANG HUNG' NGUYEN ANH TAI" N G U Y S N BANG HOANG TC|'~ Tom tat: Nghien ciiu da thuc hien khao sdt tren 200 doi tugng, bao gom: 50 cdn b6 gido vien tgi cdc casdddo tgo Idixe; SO cdn bg qudn ly sit dung lao dgng; 100 hgc vi^n dd vd dan hgc Idixe to tgi tinh Thda Thien Hue Nhin chung, chdt li/gng ddo tgo Idixe to dugc hinh phu thugc rdt Idn vdo cdc nhdn to nhu Gido vien, Cdn bg qudn If, Casdvgt chdt, Chugng trinh da tgo, Muc tieu ddo tgo To chCtc qudn ly ddo tgo, Cung ling dich vu, Qudn ly tdi chinh Bin cgnh d nghien cdu cgn cho thdy cdsukhdc biet ve ket qud ddnh gid chdt Idgng tay nghe cda hgc vien hoc Idi xe to thong qua ddnh gid cua ba nhom doi tugng dieu tra Nghien cdu dd sddung mgt so cong cu phdn tich nhU: phdn tich he so Cronbach's alpha, phdn tich nhdn to khdm phd (EFA), phdn t hoi quy vd phdn tich ANOVA de lugng hoa miic tdc dgng cua cdc nhdn ta den chdt Idgng dao tgo Idixe tgi tinh Thda Thien Hue Ti/khda: chdt lugng, ddo tgo, Idi xe Abstract: The survey of up to 200 respondents was conducted, including: 50 instructors a training facilities: 50 labour administrative managers; 100 learners who used to and have been taking car driver training courses in Thua Thien Hue In general, the quality of driver education h been established, depending much on factors such as Instructors, Managers, facilities Curriculu Training Objectives, Training Management, Service provision and Financial Administration Besid the study also indicated the differences the results of the quality evaluation of driver skills based the assessment of three groups of survey respondents The study adopted some analytics too/s s as Cranbach's alpha Exploratory Factor Analysis (EFA), regression analysis and ANOVA analy order to quantify the impact level of different factors on the car training quality in Thua Thien Hue Key words: quality, training, cardriving Ngay nhdn bai: 06/7/2018 Oat van de rong thdi ky hpi nhap kinh te qude T te gan lien vdi cudc each mang cdng nghiep 4.0 thi chat lUdng dao tao (chat lUdng tay nghe) da dUde coi trpng hang dau Thuc hien chu trUdng eua nha nudc ve xa hdi hda ITnh vUc dao tao nghe nham dap Ung nhu eau cang cao cua xa hdi, da cd rat nhieu CO sd dao tap lai xe da dupe lap va thuc hien chuong trinh dao tao nghe tien V-,-Tmcng Cao diing Giao thong Hue Email; hhung.gtvthue@gmail.com Ngay duyet Sdng: 20/8/2018 tien, da dang va quy md Be nang cao nang lue eanh tranh, khang dinh vi the, cung nhi/ sU tdn tai va phat trien ca ve chieu rdng lan chieu sau, eac co sd dao tao lai xe d td khdng ngUng ddi mdi nham nang eao chat lUdng dao tap, dap Ung nhu eau eang cap cCia ngudi hpc Tuy nhien, vdi thUc trang va xu hudng dao tao lai xe da, dang chay theo s6 lupng va Ipi nhuan, quen di chat lupng la mot nhUng nguy CO bao dpng ve trat tU an tdn that khdng nhd ca ve tinh mang, tai san toan giao ^thdng giao gay ^ ^ ^|^.^ j ^ ^, va j ^ , tai ^ ^nan j ^,g |^ 'thdng, ^^ ^^j„ • ^ ' Tap chi Khoa hoc xa h6i mien Trung, So (54) - 2018 dan den tai nan giao thong thi eo nhieu, nhU: CO scj tang giao thong chua theo kjp sU phat trien cua xa hpi, tinh chat ky thuat cCia phuong tien chUa dong bp, cong tac quan ly dao tao va sat hach lai xe long leo, chat lupng dao tao chUa dam bao, trinh dp tay nghe chua eao dac biet la y thUc dao dUc cua ngu6i lai xe han che Do do, muon ton tai va phat trien, doi h6i cac cP sd dao tao lai xe khong ngUng nUng eao chat lUpng dao tao, dam bao cho ngu6i hoc sau tot nghiep CO dupe tay nghe tot v6i chat lupng cao, la cO SCf de phat trien sU nghiep Ctf sd ly thuyet va mo hinh nghien cuTu I.I.CtfsdIy thuyet Theo Luat giao due (2014), dao tao nghe la viec day cac ky nang thue hanh, nghe nghiep hay kien thUe li^n quan den mot ITnh vdc cu the, de ngUdi hoc ITnh hpi va nam vUng nhUng tri thUe,kT nang, nghe nghiep mot each co he thong de chuan bj cho ngucfi thich nghi v6i cupc song va kh^ nang dam nhan ddac mot cong viec nhat djnh Trong tieu chuan Viet Nam (TCVN ISO 9000:2000) xae dinh chat lupng la Mufc cua mot tap hpp cac dae tinh von eo dap Ung cac yeu cau Theo Nguyen Minh DUdng (1996), chat lupng dao tao chinh la viec so sanh giUa dau vao va dau cua qua trinh dao tao Con Nguyen Ngpe Quan, Nguyen Tan Thjnh (2009) thi cho rang, chat lupng dao tao dupe phan anh d cae dae trUng ve pham chat, gia trj nhan each va gia tn sUc lao dpng hay nang luc hanh nghe eua ngucfi tot nghiep tUPng Ung v6i muc tieu, chuong trinh dao tao theo cac nganh nghe cu the TU do, CO the thay rang chat lUpng dao tao lai xe bao gom khia canh: 1) Bat dupe muc tieu (phu hpp v6i tieu chuan) nha trudng de ra, d khia canh chat lUpng dupe xem la "chat lupng ben trong"; 2) Chat lupng dao tao lai xe dupe xem la suthoa man 15 tot nhat nhUng doi hoi cua ngU6i lai xe, d khia canh chat lupng dUOc xem la "chat lupng ben ngoai" Do do, hoat dpng dao tao lai xe muon dat chat lupng eao, trUdc het phai dat dupe chat lupng ben trong, se la nen tang de dat dUpc chat lupng ben ngoai NhUvay, chat lUpng dao tao lai xe dUpc hieu la qua trinh dao tao cho eac doi tUpng ngUdi hpc lai xe CO nhu cau hpc tap de sau khidupc dao tao cac ca nhan eo du nhUng nang lUc (kien thUc, ky nang, thai va nang lUc giai quyet van de) v6i npi dung, phUOng thUe td chufc dao tao dupe thiet ke theo yeu eau nham dap Ung cac chuan dau tuong Ung v6i tUng cap trinh dp dao tao lai xe 1.2 Mo hmh nghien cC(u To chufc AUNQA (Asian University Network Quality Assurance - 1998) da xay dung mo hinh danh gia chat lUpng dao tao cP s6 dao tao gom: 1) Chat lUpng dau vao: sd menh, mue tieu va muc dieh cCia nha trudng, chinh sach, quan ly nguon nhan lUc, quan ly ngan sach; 2) Qua trinh day hpc: cac hoat dpng dao tao, nghien cUu, phue vu cong dong; 3) Chat lupng dau ra: ket qua dat dupe Theo mo hinh thi chat lUpng dao tao la mot qua trinh tCr chat lUpng dau vao, thuc hien qua trinh dao tao hUdng den chat lupng dau Groot H.A.M., Vandenberghe D., Aerschot G., Bekiaris E.{2001), chat lUpng dao tao lai xe dysgc nghien cUu thong qua npi dung chuong trinh dao tao (thdi gian dao tao ly thuyet, thue hanh); He thong cap giay phep lai xe; Dieu kien cP s6 vat chat cua CO sd dao tao; Giao vien va can bp quan ly Nguyen Thanh Khanh (2010), de cap den cac tieu chi Co sd vat ehat, Chuong trinh dao tao, Chi phi, Dich vu eho ngudi hpc ; Hoang Hung (2011) danh gia chat lUpng dao tao lai xe td hang B2 thdng qua tieu ehi: IVluctieu nhiem vu;To chufc va quan Iy; Hoat dpng day va hpc; Giao vien va can bp quan ly; Chuong trinh, giao trinh; ThU vien; Co sd 16 HOANG HONG.NGUYJN ANHTAI, NGUYEN DANG HOANGTI} vat chat, dung va thiet bi day hpc; Quan ly tai chinh; Cac djch vu cho ngUdi hpc Vo Cong (2013) de cap eac tieu chi ve quan ly chat lupng dao tao lai xe thong qua: Quan ly cong tac tuyen sinh dao tao lai xe; Quan iy muc tieu dao tao lai xe; Quan ly npi dung chUPng trinh dao tao lai xe; Quan ly dpi ngu giao vien, can bp quan ly dao tao lai xe; Quan ly hoat dpng day va hpc lai xe; Quan ly cdng tac kiem tra danh gia ket qua dao tao lai xe; Qu^n ly ca sd vat chat trang thiet bj dao tao lai xe Dac biet, Thong t u so 15/2017^TTBLDTBXH da dUa he thong tieu chi, tieu chuan kiem djnh va danh gia chat lupng cae CO sd day nghe, bao gom; Mue tieu, suf menh, to chUc va qu^n ly; Hoat dpng dao tao; Nha giao, can bp quan ly, vien chUe va ngudi lao ddng; Chuong trinh, giao trinh; Co sd vat chat, thiet bj dao tao; Quan ly tai ehinh; Djch vu ngUdi hpc; Giam sat, danh gia chat lUpng Tren cP sd cac nghien cUu trude day cua mdt so tac gi^ cung nhU cac quy djnh hien hanh ve cdng tac kiem djnh chat lUpng co sd giao due nghe nghiep, Md hinh dupe de xuat phu hpp vdi boi canh, dac thu cua ITnh vUc va dja ban nghien cUu nhU sau: Hinh Khung phan tich cac nhan to anh hudng den chat lirtfng Hoat dpng dao tao Giao vien, CBQL Ciiiiong trinh, giao trinh f ^ CHAT Ll/QNG DAO TAO LAI XE TO CSVC, thiet bi dao t^o Quan ly tai diinh Dich vu cho nguoi hoc r PhUtfng phap nghien cufu Nghien cifu sCf dung phUPng phap phdng van trUc tiep duoc SLT dung de kheio sat giao vien - CBQL cua cac cP sd dao tao nghe lai xe, CBQL - NV eCia cac doanh nghiep kinh doanh van tai va hpc vien da, dang hpc lai xe d td tren dia ban tinh ThC^a Thien Hue Theo nghien cUu eCia Hair, Anderson,Tatham, Black (1998), Comrey (1973), Roger (2006), kich thude eCia mau nghien cUu toi thieu de dat dupe dp tin eay theo yeu eau cda phan tich nhan to kham pha EFA (Exploratory Factor Analysis) va hoi quy da bien toi thieu phai gap lan tong so bien quan sat, dUa theo cdng thifc: n = m + a Trong dd: n la so quan sat tong the; m la so lupng cau hoi nghien eUu; o la sai so cho phep c6 gii tri tU 3%, 4%, 5%, 7% Md hinh nghien ciJu cua bai viet gom cd bien, co bien ddc lap va bi^n phu thupc, vdi 30 bien ludng va sai so cho phep a = 5%, nen cd mau cho nghien eUu duoc xac djnh la toi thieu 184 quan sat NhUvay, vdi quy mo mau 200 quan sat dam bao thUc hien nghien ciJu nay; Phuong phap phan tich va xd ly so li^u dupe sCf dung nghien cUu bao gom: kiem djnh Cronbach's Alpha nham kiem dinh ti'nh phu hpp cua thang do, phan tich nhan to kham pha (EFA), phan tich ma tran xoay nhan to, phan tich md hinh hoi quy tuyen ti'nh va phan tich ANOVA de lUOng hda mile dp tac dpng cua cae nhan to den chat lUpng dao tao lai xe Cac phUPng phap phan tich dupe thUe hien tren phan mem SPSS 22.0 Ket quS nghien ciiTu va thSo luan 3.7 Kiem Sinh tin cay cdc thang Ket qua b^ng cho thay vdi 30 quan sat, khdng co bien quan sat nao cd he so tUPng quan bien tong (Item-total correlation) nho hon 0,3; he so cronbach's alpha eua cae bien I 17 Tap ch( Khoa hoc xa hoi mien Trung, So (54) - 2018 Bing Ket qua kiem djnh cac bien dilu tra b^ng lie so cronbacli's alpha TT TiTOng quan bien tong Muc tieu, sur menh 0,544 Hoat dpng dao tao 0,670 Giao vien, can bo quan ly 0,465 0,625 ChLTOng trinli, giao trinh CSVC, thiet bj dao tao 0,645 Qu^n ly tai chinh 0,605 Dich vu cho ngudi hoc 0,448 Chat luonq dao tao lai xe 0.570 (Nguon: Ket qua x^ly so Heu, 2017) Nhom bien So bien dat mufc td 0,840 den 0,843, nen dam b^o sU dung tdt de phan tich (NunnallyvaBurnstein, 1994) Do cd the khang djnh thang nhan to dUpc rut trieh tU cac bien quan sat la phu hpp, dang tin cay va dupe tiep tue sCf dung cho nhUng phan tich tiep theo 3.2 Kiem djnh KMO va Bartlett Thang chat lupng dao tao lai xe d td theo md hinh gom phan chinh, diidc bang 30 bien quan sat Sau kiem djnh cac bien dieu tra being he sd Cronbach's Alpha thi tat ea 30 bien deu dam bao dp tin cay SO" dung kiem djnh Bartlett's de xem xet cac gi^ thuyet, H^: cac bien ed tUPng quan tong the; H,: cac bien khdng tUPng quan tong the Neu nhu kiem djnh cd y nghia thdng ke (Sig < 0,05) va cac bien quan sated tuong quan vdi tong the thi viee ap dung phUPng phap phan tich nhan to mdi phu hpp, ket qua dUpc the hien qua bang Cronbach's Alpha 0,841 0,840 0,842 0,841 0,840 0,841 0,843 0,841 Ket qua kiem djnh KMO va Bartlett's phan tich nhan to cho thay he sd KMO kha cao (bang 0,897> 0,5), vdi mUc y nghTa sig= 0,000 eho thay so lieu dUa vao phan tieh Ma tran xoay cae nhan to la thich hop, dupe the hien qua bang Ket qua bang cho thay, cac nhan td dupe dua vao phan tich theo tieu chuS'n Eigenvalue > 1; he so tdi nhan to (factor loading > 0,5) Vdi phUPng phap rut trieh principal component va phep quay varimax da rut trieh dUpc nhan to tCr 30 bien quan sat dat yeu cau DUa vao ma tran xoay nhan td ta ed ket qud phan tieh nhan td kham pha chat luong dao tao lai xe nhU sau: Nhan to 1: Cd gia tri Eigenvalue being 11,630 nhan td bao gdm bien quan sat, he so tUPng quan nhan td cua tC/ng yeu to deu Idn hon 0,5 Do nhan to dupe dat mdt bien mdi XI vdi ten bien la Gido vien va can bg quan ly Nhdm nhan td gidi thich dupe 38,768% bien thien eua sd lieu; Bdng Ket qud kiem dinh KMO va Bartlett Kaiser-Meyer-Olkin Measure of Sampling Adequacy Bartlett's Test of Approx Chl-Square Sphericity Sig (Nguon: Ket qua xLtly so lieu, 2017) 0,897 4,485 E3 435 0,000 2^J HOANG HONG, NGUYEN ANHTAl, NGUYgNBANG HOANGTQ Bang Ket qua phan tich IMa tran xoay cac nhan to Rotated Component JVIatrix" Nhan to Bien quan sat 15 Danh gia ket qua hoc tap nghiem tuc, khach quan phu hop vdi phuong phap dao tao 17 Giao vien dam bao dat chuan nghiep vu sU pham va ky nang nghe theo quy djnh ' 16 Co ky nang giao tiep va utng xiJ sir pham tot 0,812 18 Co pham chat dao dCfc, tac phong lam viec tot 13 Giao vien giang day dung chuong trinh, ke hoach dao tao 14 Cach thCfc to chiJc Idp hoc cua giao vien hoply " 19 Co ke hoach lam viec khoa hoc va nam vCfng cac quy dinh cua phap luat 24 Co day du noi quy, quy djnh ve an toan ve sinh lao dpng, phong chdng chay no 21 He thong phdng hoc ly thuyet va thuc hanh dam bao tieu chuan chat luong 22 Phuong tien giang day va tap lai du ve so luong va dim bao chat luong 12 Cd su phdi hgp ddng bo giuta giao vien va hoc vien qua trinh dao tao 23 Cd day du san bai va dudng chuyen dung dung de giang day Td chiJc ke hoach hoc tap dung theo quy djnh Bam bao trien khai giang day dung chuong trinh Cau tnic chuong trinh giOa ly thuyet va thuc hanh phii hop Thdi gian dao tao tCr khai giang den luc ket thuc khoa hoc phu hop Chuong trinh dao tao phCi hop vdi muc tieu dao tao Cd sucam ket cua lanh dao cdng tac quSn ly Muc tieu dugc xac djnh rd rang, cu the va cdng bd cong khai Bap urng nhu cau, dam bao su hai long cua ngudi hgc 10 Su phoi hgp giufa cac phdng ban ve dao tao lai xe 0,730 °'^°° 0.660 "'^"^ ",825 ",820 ",809 "'^"6 0.772 0,822 0,764 0,707 0,670 0,630 0,877 0,871 0,771 0,792 I 1? Tap chi Khoa hoc xa hoi mien Trung, So (54) - 2018 Phan cap chUe nang, quyen han ro rang eho ede phdng ban, giao vien 11 He thdng so saeh theo ddi qua trinh hpc tap cua hpc vien day du 20 Cd bien phap doi mdi phUPng phdp giing day de nang cao chat lupng 0,772 0,770 0,581 29 Dich vu dao tao lai xe tai dia phuong 0,817 28 Bd tri cho an, nghi cho hpc vien ed nhu cau 0,750 30 Djch vu thue xe hpc them ngoai gid 0,614 27 Thdi gian nop hpc phi va le phi linh ddng 26, Xay dung mUe hpc phi va cac khoan thu khac phu hpp 25 Qudn ly tai chinh cdng khai, minh bach theo quy djnh eua nha nude Eigenvalue 11,630 2,663 2,187 1,717 1,382 1,317 Phtfofng sai rut trieh (%) 0,755 0,715 0,504 1,136 38,768 8,875 7,291 5,725 4,605 4,391 3,788 (Nguon: Ket qua xCtly so lieu, 2017) Nhan td 2: Cd gia tri Eigenvalue bang 2,663 Nhan to bao gdm bien quan sat, he sd tuong quan nhan td cua tUng yeu td deu Idn hon 0,5 Do nhan td dUpc dat mdt bien mdi X2 vdi ten bien la Cc/sd vgt chdt Nhdm nhan td giai thieh dUpc 8,875% bien thien eua sd lieu; Nhan td 3: Cd gia trj Eigenvalue bang 2,187 Nhdn td bao gom bien quan sat, he sd tUPng quan nhan to cua tC^ng yeu td deu Idn hPn 0,5 Do dd nhan to dUpc dat mdt bien mdi X3 vdi ten bien la ChUdng trinh dao tgo Nhdm nhan td gidi thich dupe 7,291% bien thien eCia sdlieu; Nhan to 4: Cd gia tn Eigenvalue bang 1,717 Nhan to bao gdm bien quan sat, he sd tuong quan nhan td cua tUng yeu td deu Idn hon 0,5 Do dd nhan td dUpc dat mdt bien mdi X4 vdi ten bien la Mue tieu dao tao Nhdm nhan td giai thich dupe 5,725% bien thien eua so lieu; Nhan td 5: Cd gia tn Eigenvalue bang 1,382 Nhan td bao gom bien quan sat, he sd tUOng quan nhan td eua tC/ng yeu td deu Idn hon 0,5 Do dd nhan td dupe dat mdt bien mdi X5 vdi ten bien la To chtic quan ly ddo tgo Nhdm nhan td gidi thich dupe 4,605% bien thien cua sd lieu.; Nhan to 6: Cd gia tri Eigenvalue bang 1,317 Nhan td bao gdm bien quan sat, he sd tuong quan nhan td cua tUng yeu td deu Idn hon 0,5 Do dd nhan td dupe dat mdt bien mdi X6 vdi ten bien la Cung Ltng dieh vu Nhdm nhan td gidi thich dupe 4,391% bien thien cua sd lieu; Nhan td 7: Cd gia trj Eigenvalue bang 1,136 Nhan td bao gdm bien quan sdt, he sd tuong quan nhdn td cua tUng yeu td deu Idn hon 0,5 Do dd nhan td dUpc dat mdt bien mdi X6 vdi ten bien la Quan ly tai chinh Nhdm nhan td gidi thich duac 3,788% bien thien cua sd lieu 3.3 Phan tich mo hinh hoi quy tuyen tinh De xae djnh cu the trpng sd cua tCrng bien tdc ddng den chat lUpng dao tao lai xe dtd, nghien cuTu xay dung md hinh hdi quy 20 I HOANGHUNG.NGJYJN ANH TAl, NGUYSN BANG HOANGTI) Bdng Ket qud phan tich mo hinh hoi qui tuyen tinh He so hoi quy Cac bien phan tfch He sd chan XI: Giao vien va can bd qudn ly X2:CPsd vat chat X3: Chuong trinh dao tao X4: Muc tieu dao tao X5:TdchUcquan ly dao tao X6:Cung Ung djch vu X7: Quan ly tai chinh Durbin -Watson R^ hieu chinh Kiem dinh F MUc y nghTa 3,425 0,191 0,089 0,129 0,544 0,245 0,004 0,056 Hes6 chuan hoa Beta 0,224 0,104 0,152 0,638 0,287 0,004 0,066 2,203 0,562 37,519 0,000 Gia trj t 85,804 4,775 2,227 3,233 13,600 6,123 0,089 1,400 Chi so 6a cdng tuyen VIF 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 (Nguon: Ket qud xdly so lieu, 2017) tuyen tinh bdi, dd, bien ddc lap la cac phan tac dgng den chat lugng dao tao lai xe d to, md hinh hdi quy cd dang: Y = P„ + P,.X1 + P,J(2 + P3.X3 + P^.X4 + p,.X5+ PyX6+ P,.X7 +£t Trong do: - Y la bien phu thugc the hien gia tri du doan ve chat lugng dao tao lai xe d to - P.- P,' P= P, P.,P,-P.-P,la cac he s6 hoi quy -Xl,X2,X3,X4,X5,X6,X7lacacyeutdtac ddng dugc xac djnh sau phan tich nhan to kham pha cua md hinh Bd la: XI: Grao vien vd cdn bg qudn ly; X2: Ca sd vgt chdt; X3: Chitang trinh ddo tgo; X4: Muc tiiu dao tgo; X5: Tdchdcqudn lyddo tgo; X6: Cung dng dich vu; X7: Qudn ly tdi chinh Ket quS md hinh hdi quy tuyen tinh dugc the hien d bang -EtSaisdcua mdhlnh Ketqua cho thay, tri sd thdng keFdugc tinh tir R' cua md hinh vdi mufc y nghia (sig=0,000) nen md hinh hdi quy tuyen tinh bdi phii hgp vdi tap duf lieu va cd the suf dung dugc Vdi gia trj d= 2,203 cCia kiem dinh Durbin -Watson (trong gia trj d^= 1,70713 va d„= 1,83057 dugc tra d bang thong ke Durbin - Watson vdi bien ddc lap va 200 quan sat), nen chUa cd Cd sd de ket luan cd hien tugng tU tuong quan He so phdng dai phUdng sai VIF (nho hdn 2) cho thay bien ddc lap khdng co quan he chat che vdi nen khdng c6 hien tugng da cgng tuyen xay Ket qua mo hinh hdi quy dugc viet lai nhu sau: Y = 3,425+ 0,224X1 + 0,104X2+ 0,152X3 + 0,638X4 + 0,287X5 + 0,004X6 + 0,066X7 Phuong trinh hdi quy bgi dugc phuong phap Enter udc lugng cho thay nhan to: Gido wen vd cdn bg qudn ly; Ca sd vgt chdt: Chuang trinh dda tgo; Muc tieu ddo tgo; To chdc qudn ly ddo tgo; Cung dng dich vu; Qudn ly tdi chinh tac ddng ty le thuan vdi chat lugng dao tao lai xe td Trong dd Cung dng dichvuva Qudn ly tdi chinh la nhantocdtinh hudng rat it den chat lugng dao tao 3-4 Kiem cHnh ANOVA ve sU khdc biet danh gid cdc nhdn to anh hudng den chat li/ang ddo tgo Idi xe Nghien cufu tien hanh kiem djnh phifong sai ANOVA de tim hieu cd sU khac gifla cac doi tugng dieu tra hay khdng, tren cO s6 21 Tap chi Khoa hoc xa hoi mien Trung, So (54) - 2018 dd dUa ham y chfnh sach cho tirng loai ddi tugng nham nang cao chat lugng dao tao lai xe d to Nguyen tac kiem djnh nhu sau: Gia Nhu vay cd the khang djnh khdng cd sU khac danh gia cua cac ddi tugng dieu tra ddi vdi cac nhan td neu tren B^ng Kiem djnh ANOVA danh gia chlft iuong dao tao IVlean Can bo, oiao vien 3,8 3,9 3,9 4,0 Nhan to Giao vien va can bd quan ly Cdsd vat chat ChUdng trinh dao tao Muc tieu dao tao To chufc quan ly dao tao Cung ufng djch vu Qu^n ly tai chfnh IVlean NgUofi sur dung iao dona 3,1 3,5 3,4 3,5 3,8 3,3 3,2 3,7 3,7 3,8 IVlean Hoc vien F Sig 3,5 3,5 3,5 3,5 3,4 3,4 3,4 14.634 14.535 10.998 7.310 7.532 7.002 16.978 0,00 0,00 0,00 0,01 0,01 0,01 0,00 (Nguon: Ket qua xt^ ly so tieu, 2017} thuyet: H^ Khdng ed su khac danh gia cua cac ddi tUpng dieu tra khde Bdi thuyet H,: Cd sU khac danh gia eua eae ddi tUpng dieu tra khaeh MUc y nghTa: oc = 5%; neu sig > 0,05: chua du bang chUng thdng ke de bac bd gia thuyet H^^; neu sig < 0,05: du bang chifng thdng ke de bae bd gia thuyet H^ Ket qud dupe the hien qua bdng nhu sau: Gid tri Sig cua nhan td deu nhd hon mUc y nghTa oc =0,05; mUc trung binh danh gia cua cac ddi tUpng dieu tra khdng cd sU khae biet Idn, vdi Mean ndm khoan tU 3,1 den 4,0 nen chUa du cP sd de bac bd gia thuyet H^^ 3.5 Kiem djnh One Sample T- Test cdc nhdn to dnh hu&ng den chdt litang dao tgo Idi xe to 0e biet duac mUe dp tdc dong cua eac nhdn td den chat lupng dao tao lai xe d td, nghien ciJu tien hanh kiem djnh trung binh tdng the (One Sample T- Test) vdi gia trj kiem djnh la tuong ufng vdi mCfc dp tdt, gid thuyet kiem djnh nhUsau:H|,: Mufc dp ddnh gia trung binh cua ddi tuong dieu tra bang4va H,:Mu"c dp danh gia trung binh euadditupng dieu tra khac MUc y nghTa: oc = 5%; neu sig > 0,05: chUa du being chUng thdng ke de bdc bd gia thuyet H^; neu sig < 0,05: du bang chufng thdng ke de bae bd gia thuyet H^ Bang Ket qua kiem djnh One Sample T- Test Nhan to t df -11,730 -9,587 -9,613 -6,749 -10,834 -12,351 -13,116 200 200 200 200 200 200 200 Trung binh 3,4743 3,5600 3,5690 3,6283 3,5512 3,4333 3,4817 (Nguon: Ket qud xd ly so lieu, 2017) Giao vien va can bg quan ly Cd sd vat chat Chuong trinh dao tao fVluc tieu dao tao To chifc quan ly dao tao Cung ufng dich vu Quan ly tai chinh Sig (2-phi'a) 0,000 0,000 0,000 0,000 0,000 0,000 0,000 22 HOANG HONG.NGUYtN ANHTAl, NGUYSN BANG HOANGTl) Ket qua dugc the hien qua bang cho thay, gia tri Sig.= 0,000 < = 0,05 nen chUa cd CO sd bac bd H^ dd cd the ket luan rang mufc dd danh gia cua Giao vien - Can bd quan ly; Doanh nghiep sir dung lao dgng; Hgc vien da va dang hgc lai xe d td la khac Diem trung binh danh gia cua cac ddi tugng ddi vdi cac nhan to nam khoang tir den diem, dd nhan td dugc danh gia cao nhat lan lugt la Muc tieu dao tao (3,628); Chuong trinh dao tao (3,569); Co sd vat chat (3,560); Td chirc quSn ly dao tao (3,551), cac nhan to cdn lai chUa dugc danh gia cao (mufc anh hudng den chat lugng dao tao lai xe chua Idn) Vi vay thdi gian tdi can cd nhiing giai phap cu the doi vdi cac nhan to nham nang cao chat lugng dao tao lai xe d td Ket luan Ket qua nghien ciiti cho thay, chat lugng dao tao lai xe dugc hinh dua tren cac nhan td: Giao vien va can bg qucin ly; Cg sd vat chat; Chugng trinh dao tao; Muc tieu dao tao;T6 chufc quan ly dao tao; Cung ufng djch vu; QuSn ly tai chfnh Trong dd, cac nhan td nhu: IVluc tieu dao tao; Chuang trinh dao tao; Co sd vat chat; To chufc quan ly dao tao tac dgng rat Idn den chat lugng dao tao lai xe d td VI vay, de nang cao chat lugng dao tao lai xe d td tai tinh Thira Thien Hue, dap ufng mdt each tdt nhat nhu cau cua doanh nghiep sir dung lao ddng, hgc vien hgc lai xe d td, ddi hdi cac don vj dao tao cCia cac trung tam can tap trung nghien cufu nang cao chat lugng cac nhan td Giao vien - can bg quan ly; Cung ilng djch vu va Quan ly tai chfnh; Cung ufng djch vu thdng qua cac nhan td Trg gia, Tinh tin cay Chi phi va Mufc dam bJo Ben canh dd, c3ii han che nang cao chat lugng djch vu doi viS cac nhan td Phugng tien hOu hinh Mile ddng cam, Bau tu, bdi neu cang quan tain dau tu cho cac nhan td thi hoat dgng ciia Trung tam dao tao lai xe tinh Thira Thien Hue se cang kem hieu qua TAI LIEU THAM K H A O Bg Giao thdng v$n tai (2017), Thong tit 12/2017/TT-BGTVT ngdy 15/4/2017, Quy dinh ve ddo tgo, sdt hgch, cdp giay phep Idi xe co gidi dudng bg Chu Ba Chfn (2014), Thuc trgng qudn If chdt lugng ddo tgo tgi cdc trudng dgy nghe tinh Bdc Ninh, Luan an Tien sy Qucin ly giao due, Dai hgc Thai Nguyen Hair, J, Anderson, R.,Tatham, R., & Black, W (1998), Multivariate Data Analysis (Fifth Edition), New Jersey: Prentice-Hall Inc Hoang Hiing (2011), Ndng cao chat li/gng ddo tgo Idi xe to tgi Trddng Trung hgc Giao thong van tdi Hue, Luan van thac sy kinfi te, Dai hgc kinh te Hue Nunnally and Burnstein (1994), Calculating, Interpreting, And Reporting Cronbach's Alpha Reliability Coefficient for Likert-Type Scales Nguyen Anh Tai (2018), Ndng cao chat lugng ddo tgo Idi xe to tgi Trudng Cao ddng Giao thong Hue, Luan van thac sy QuJn ly kinh te, Dai hgc kinh te Hue, tr.71 -82 Qudc hdi nudc cdng hda xa hgi chij nghia Viet Nam (2014), Lugt Gido due nghi nghiep, Nxb Lao dgng Ha Ngi ... tao lai xe bao gom khia canh: 1) Bat dupe muc tieu (phu hpp v6i tieu chuan) nha trudng de ra, d khia canh chat lUpng dupe xem la "chat lupng ben trong"; 2) Chat lupng dao tao lai xe dupe xem la... quan ly chat lupng dao tao lai xe thong qua: Quan ly cong tac tuyen sinh dao tao lai xe; Quan iy muc tieu dao tao lai xe; Quan ly npi dung chUPng trinh dao tao lai xe; Quan ly dpi ngu giao vien,... quan ly dao tao lai xe; Quan ly hoat dpng day va hpc lai xe; Quan ly cdng tac kiem tra danh gia ket qua dao tao lai xe; Qu^n ly ca sd vat chat trang thiet bj dao tao lai xe Dac biet, Thong t