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Capital resource and market are two big ostacles. Thus, it is essential for the management to make right decisions for business development in order that the company will dominate a more large scale of market in the future.

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During the internship time in Lan Hai Construction and Commerce Limited Company,staffs in the company have dedicatedly helped and guided to me I would like to ex-press my deeply sincere thank to Lan Hai construction and commerce limited con-pany to creat an favorable condition for me to practice and provide documents to com-plete this report

Secondly, I would like to be grateful to the teachers of the English Faculty of VietnamUniversity of Commerce has provided me useful knowledge during the studyingprocess, especially my supervior, Ms Pham Thuy Giang for her helpful instruction, in-valuable suggestion and enthusiasm help from the beginning to the end so that I can go

on track to complete this internship report

Last but not least, I am extremely grateful to my family and friends for their continuousencouragement and trust

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As we all known, internship is an important step in the studying process It helps dents to fullfil the gap between theory and practice The internship is also transi-tional phase from studying environment to social environment in order to facilitateopportunities for students to practice rubbing and combining the knowledges theylearned into the reality

stu-During the internship period, students can learn a lot more experience and have the portunity to find out weaknesses themselves in their knowledge as well as their abilities

op-in order to complete before graduatop-ing Moreover, the op-internship also helps student todevelop independent-thinking ability and learn more about the working style andbehavior in the office

For me, as a student of the major of English for Business, the target set for-week eral internship are firstly to learn the practical experience as well as creat an opportuni-ties for myself to use my knowledge into practice Therefore, I choose to pay internshiptime in Lan Hai Construction and Commerce Limited Company that is one of top com-panies in Hoa Binh province

gen-The internship report consists of three chapter:

Chpater I: Overview of the company

Chapter II: Business performance of the company

Chapter III: Current problems and recommendations

However, due to limited time and knowledge, this internship report cannot advoid striction and shortcommings So, I would be grateful to receive teacher’s comments formore complete report

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re-TABLE OF CONTENTS ACKNOWLEDGEMENT

ABSTRACT

TABLE OF CONTENTS

LIST OF TABLES

CHAPTER I: OVERVIEW OF THE COMPANY

1.1 History of establishment and development

1.2 Business areas

1.3 Organizational structure

1.4 Human resources

CHAPER II: BUSINESS PERFORMANCE OF THE COMPANY

2.1 The company’s major markets and products

2.1.1 Major Markets

2.1.2 Major Products.

2.2 Current situation of business performance

2.2.1 Company’s business performance in 2011-2012

2.2.2 Situation of using capital resource of company in 2011 and 2012

2.3 Current situation of using English in the company

2.3.1 Current situation

2.3.2 Main reasons

2.3.3 Suggested solutions

CHAPTER III: CURRENT PROBLEMS AND RECOMMENDATIONS

3.1 Achievements of the company

3.2 Some current problems of the company

3.2.1 Difficulties in mobilizing captial for expanding business

3.2.2 Limited infrastructure

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3.2.3 Low qualified workforce

3.2.4 Poor marketing activities

3.3 Recommendations

3.3.1 Finding out some effective measures for mobilizing capital 3.3.2 Focusing on developing facilities

3.3.3 Improving the quality of human resource

3.3.4 Enforcing marketing activities

CONCLUSION

REFERENCES

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LIST OF TABLES Num-

ber

1 Diagram 1.1 Organizational structure

2 Table 1.1 Human resources of Lan Hai CCCo.,Ltd

3 Table 2.1 Income statement of the company in two years

2011-2012

4 Table 2.2 The situation of using equity of the company in 2011

and 2012

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CHAPTER I: OVERVIEW OF THE COMPANY

1.1 History of establishment and development

Lan Hai Construction and Commerce Limited Company was established on March 262006

Its shortcut name is Lan Hai CCCo.,Ltd

It is located at No 51, Thong Nhat street, Vu Ban town, Lac Son district, Hoa Binhprovince

The company was set up by three main members:

 Mr Bui Van Hai

 Mr Nguyen Van An

 Mrs Nguyen Thi Ngoc Lan

The charted capital: 5,000,000,000 dong

Since it was established, the Lan Hai CCCo.Ltd has been gradually flourishing in terms

of infrastructure, the quality of human resources and services to meet the consumers’various demands It is one of the top companies that contribute a large number ofmoney to Hoa Binh province’s GDP Somes current achievements of the company aredue to the quality of products and services that the company offers to customers Thecompany’s annual revenue and profit are growing dramatically and continuously Formany years of operation, the company is getting bigger and bigger and grows its posi-tion in the marketplace

1.2 Business areas

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The business areas of the company includes:

Trading building materials such as: iron, steel, paint, cement, tiles, sanitary ware,ceramic, household decorative furniture

Trading and leasing types of construction machinery: excavators, cranes, trucks, roadrollers, compactors

Implementing civil Construction projects, industrial, transport, irrigation, publicConstruction projects and infrastructures Construction projects

Trafficking and processing gold, silver and gemstones

Buying and selling, repairing - maintaining cars, motorcycles, transport vehicles,construction machines

Setting up business on motels, food services, entertainment services

Providing freight services

Trading and providing installation services, repairing domestic household appliances,equipment for offices and schools

Mining for limestone and minerals in the region

1.3 Organizational structure

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Diagram 1.1 Organizational structure

(Source: Sales department)

Director:

The current director is Mr Bui Van Hai who manages and monitors directly businessactivities of the company The director’s roles are planning, developing andimplementing strategies of the company effectively, which maximizes the firm’s profit

Deputy director:

The deputy director plays an important role in the company with two main tasks: ing for the director in managing and making the firm’s activities under control follow-ing the division of the director and carrying out the duties that are collaborated by thedirector actively and studiously as well as being responsible for the effectiveness ofactivities

asist-Sales department:

Sales department is the part to help the director in terms of selling products and vices of the company; especially doing research and developing products as well asmarkets; building and developing customer relationships Besides, this department isalso responsible for these activities to the director

ser-Finance and accounting department:

FINANCE AND COUNTING DE-PARTMENT

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AC-The finance and accounting department has the functions of financial statistics andplanning for the company by collecting documents and recording additional transac-tions and reporting corporate income tax, synthesizing and analyzing to give informa-tion in the form of economic reports to help managers make economic decisions andreport to the tax authorities At the same time, the finance and accounting department isalso responsible for staff salaries and other expenses that incurres in the course of busi-ness operations.

Technical department:

This department is responsible for providing technical support for the company'soperations as well as customers’ needs Moreover, it gives useful advice to the manag-ing director on the following areas: technical quality management and supervision,material and equiqment management, labor safety and environmental sanitation man-agement at projects, revising and submitting technical designs, construction drawingdesign, construction quality control, construction quality, reviewing and submitting as-built drawings, performing other duties assigned by the director

(peo-Rate (%)

Average income( NVD)

5 General labor 22 55% 1,800,000/person/month

6 The total nuber of

labor

40 100% 3,075,000/person/month

Table 1.1 Human resources of Lan Hai CCCo.,Ltd

( Source: Statistics of human resources of company in 2013)

Lan Hai Construction and Commerce Limited Company is a small and medium-sizedcorporation with 40 employees working 8hours a day The average income is3,075,000 VND per person per month The company’s average income is at an average

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level growing monthly income for 40 employees This helps to improve living dards of peole in Lac Son district as well as Hoa Binh province.

stan-CHAPTER II: BUSINESS PERFORMANCE OF THE COMPANY

2.1 The company’s major markets and products

2.1.1 Major Markets

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The company’s major market is domestic market, especially Lac Son district andvicinities The company purchases some goods such as: construction materials, fittings

of automobiles – motocycles – construction machineries, domestic appliances, ments for schools and offices from distribution subsidiaries and firms Besides, thecompany also imports a few of goods such as: construction mechinaries, gold - silver –gemstones from Korea, China and Taiwan Finally, they are sold for firms, agenciesand individuals that order

equip-2.1.2 Major Products

Lan Hai Construction and Commerce Limited Company is a firm that runs its business

on many fields but its main products launched to the market are construction materials,construction machines, gold – sliver – gemstones, motels, entertainment services,transport services and limestones

2.2 Current situation of business performance

2.2.1 The company’s business performance in 2011-2012

1 Gross sales of

mer-chandise and

ser-vices

6,867,745,300

7,451,320,970

583,575,670 8.5

2 Revenue

deduc-tions

3 Net sales of

mer-chandise and

ser-vice

6,867,745,300

7,451,320,970

2,583,575,670

8.5

4 Original rate of

goods for sales

5,769,589,453

6,278,900,674

509,311,221 8.8

5 Gross profit from

merchandise and

1,098,155,847

1,172,420,296

74,264,449 6.76

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17 Net profit after tax 68,757,202 137,887,936 69,120,734 100.5

19 Basic earning per

share

Table 2.1 Income statement of the company in two years 2011- 2012

( Source: Financial report in two years 2011-2012 – Financial and Accounting

De-partment)

Accessment:

From income statement of the company in two years, we can see that:

Revenues and profit of the company in 2012 increased slowly in comparision with

2011 But the growth was only at low levels Gross sales of merchandise and services

in 2012 was 7,451,320,970 VND that is an increase of 8.5% compared to 2011 Grossprofit from merchandise and services in 2012 rose by 6.76% Net profit from operationgrew dramatically in this period (73.5%) Moreover, net profit after tax doubled by100.5%

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Generally speaking, the revenues and profits of the company increased slowly Thebusiness did not make losses but profits were not high Therefore, the company needs

to do more market research and analysis to have right decisions and new policies fordeveloping its business

2.2.2 The situation of using capital resource of the company in 2011 and 2012

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Table 2.2 The situation of using equity of the company in 2011 and 2012

(Source: Financial report in two years 2011 – 2012 – Financial and Accounting

De-partment)

Assessment:

The table shows that the firm mobilized an average amount of capital from short-term

borrowings But this source increased sharply from 132,450,120 VND in 2011 to

543,904,520 VND in 2012 The strongest growth was trade accounts payables with therate of 653.6% in 2012 For long-term liabilities, a large amount of equity which was620,673,000 VND in 2011was raised and the company added 59,612,800 VND in

2012 The owner’s equity of the company in 2012 was 6,856,900,000 VND, an crease of 12.7% compared to 2011

in-In general, the capital of Lan Hai Construction and Commerce Limited Company hasconstantly grown for recent years

2.3 Current situation of using English in the company

2.3.1 Current situation.

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As introduced, Lan Hai Construction and Commerce Limited Company runs its ness in many industries and its major markets are districts of Hoa Binh province.Therefore, English is hardly used in business.

busi-2.3.2 Main reasons

There are three main reasons for this problem:

Internal Corporation: Lan Hai Limited Company is a small and medium-sized pany which supplies goods and services at the average level to the market Comoditiescan be purchased from distribution subsidiaries in Vietnam Customers are mostly localpeople When recruiting, the company does not focus on English skill but professionaltechnical skills such as engineering, accounting – auditing, etc are highly appreciated

com-In general, this is an environment where English is hardly used

Markets of The Company: The major market is domestic one, namely Lac Son districtand surrounding areas Citizens are mostly Muong and Kinh ethnics Intellectual stan-dards in some areas are low Moreover, the local authorities do not pay more attention

in developing tourism services Tourists are mostly local residents Partners of pany are all Vietnamese Vietnamese is the common language used in negotiations,contracts, etc To sum up, using English is not available

com-Qualifications of Employees: The company has totally 40 employees that is general bor (55%) The employees have mainly mechanical experience They have a poor Eng-lish skill Because in their working environment using English is not popular, they donot spend time and money improving English skill When the company does any busi-ness with foreign partners, the company will hire translators These negotiations are notcommon, namely buying machinery from global markets

la-2.3.3 Suggested solutions

Obviously, English is an important tool in business It connects partners in differentcountries together It contributes greatly to helping the company go overseas There-fore, the company should enhance the role of English in order to make right decisions

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for their business activities I would like to suggest some solutions for Lan HaiCCCo.,Ltd:

The company should expand its business and improve service quality to maximizeprofit and mark its strong position in the marketplace

The company should focus on investing in tourism Because Lac Son district is amountainous one that has a lot of beautiful landscapes The National Highway 12B is apart of Son La – Ninh Binh tourism route ( Bai Dinh Pagoda) and Ho Chi Minh High-way that runs through So, it makes sure that this is a wonderful destination for tourists

if there are appropriate policies to develop this field

The firm should organize training courses for workers, especially English and sional skills to catch up with the trend of the market and reduce costs for the businesswhen negotiating with foreign partners

profes-CHAPTER III CURRENT PROBLEMS AND RECOMMENDATIONS

3.1 Achievements of the company

In 7 years of operation and growth, Lan Hai Construction and Commerce LimitedCompany has achieved many significant accomplishments in building, developing andexpanding business activities

Fist of all, the company has built a strong position in the market It is one of the topcompanies that have good prestige and high-quality trade products in Hoa Binh prov-ince In 2011, the company was awarded certificates of the Merit of positive contribu-tion to the economic development of the province

The company expanded its market sharply in the period of 2011 – 2012 and is gettingmore and more famous for its high-quality products and good services The number ofgreater-value contracts and orders are increasing Thanks to this, revenues and profits

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