Luận văn thạc sĩ Quản lý xây dựng: Phân tích các yếu tố ảnh hưởng đến hiệu quả làm việc của nhân viên trong các công ty xây dựng ở thành phố Hồ Chí Minh

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ABSTRACT

Currently, the number of construction companies in Ho Chi Minh City is very large, ranging from small to large Therefore, the competition between businesses to survive and develop is very high In particular, the employee's work efficiency is an issue that any business is interested in This study will analyze the factors affecting the performance of employees in construction companies in Ho Chi Minh City

To determine the factors affecting employee performance in construction companies, a survey of 43 influencing factors and 8 performance evaluation criteria was used to collect data Data from employees, who have experience working in construction companies in Ho Chi Minh City and surrounding areas There were 230 valid survey responses used for statistical analysis The analyzes include testing the reliability of Cronbach's Alpha scale, exploratory factor ianalysis EFA, confirmatory factor analysis CFA, and SEM linear structural model As a result, there are two groups of factors that have a negligible influence on employee performance such as working conditions, welfare regime and company policies There are 5 groups of factors that directly and indirectly affect the performance of employees such as: Issues of the project company, Experience, Attitude and work motivation, Leadership capacity and working environment work, Commitment to work

By SEM model, the relationship and influence between factors can be determined Mention some solutions to improve the working efficiency of employees in construction companies

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Bҧng 3- 1 Bҧng liӋt kê các công cө hӛ trӧ nghiên cӭu 19

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Bҧng 4- 1 Thӕng kê giӟi tính 26

Bҧng 4- 2 ThӕQJNrÿӝ tuәi 27

Bҧng 4- 3 Thӕng kê vӅ WUuQKÿӝ hӑc vҩn 28

Bҧng 4- 4 Thӕng kê thӡi gian công tác 29

Bҧng 4- 5 Thӕng kê quy mô DA 30

Bҧng 4- 6 Thӕng kê vai trò chính công ty 31

Bҧng 4- 24 HӋ sӕ hӗLTX\FKѭDFKXҭn hóa cӫa mô hình CFA hiӋu chӍnh 58

Bҧng 4- 25 HӋ sӕ hӗi quy chuҭn hóa cӫa mô hình CFA hiӋu chӍnh 59

Bҧng 4- 26 Các hӋ sӕ Reliability và Validity 61

Bҧng 4- 27 KӃt quҧ mô hình SEM hiӋu chӍnh sau khi chҥy 65

Bҧng 4- 28 Bҧng hӋ sӕ hӗLTX\FKѭDFKXҭn hóa cӫa mô hình SEM hiӋu chӍnh 66

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Hình 3- 1 Quy trình NC 14

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Hình 3- 3 CiFEѭӟc tiӃn hành phân tích NT khám phá 21

Hình 3- 4 Mô hình cҩu trúc SEM 23

Hình 3- 5 &iFEѭӟc thӵc hiӋn trong thiӃt lұp mô hình SEM 24

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PӝWVӕTXӕFJLDQKѭ1LJHULD,QGRQHVLD7UXQJ4XӕF«ÿk\OjQKӳQJÿҩWQѭӟF FyQӅQNLQKWӃÿDQJSKiWWULӇQWѭѫQJWӵQKѭÿҩWQѭӟF9LӋW1DPKD\FiF1&FӫDÿҩWQѭӟF8$(QѫLFyQJXӗQODRÿӝQJQKұSNKҭXFKӫ\ӃXÿӃQWӯÈ&KkXGRÿyFyWKӇVӱGөQJWKDPNKҧRFKR1&Qj\

ӢWURQJQѭӟFFy1&FӫDHai & Van Tam (2019) [iFÿӏQKYjSKkQWtFKFiF<7ҧQKKѭӣQJÿӃQQăQJVXҩWODRÿӝQJFӫDFӫD9LӋW1DPQyLFKXQJYjÿӕLWѭӧQJODRÿӝQJQJjQK;'WUrQF{QJWUѭӡQJӣ9LӋW1DPQyLULrQJ1JKLrQFӭXÿm[iFÿӏQK<7YjSKkQORҥLWiFÿӝQJÿӃQNӃWTXҧOjPYLӋFFӫD19FKҷQJKҥQQKѭNLQKQJKLӋPNӹOXұWOjPYLӋFSKѭѫQJWKӭFWUҧOѭѫQJFKҩWOѭӧQJQJX\rQYұWOLӋX«1JRjLUDFy1&FӫDToan et al (2020)PӝWEҧQJFkXKӓLFyFҩXWU~FÿѭӧFVӱGөQJÿӇ.6FiQEӝ4/'$YjOLӋWNrFiF<7ҧQKKѭӣQJÿӃQQăQJVXҩWODRÿӝQJFӫDFiF'$;'ӣ9LӋW1DP1&Qj\FǊQJ[iFÿӏQKYjSKkQORҥLFiF<7ҧQKKѭӣQJÿӃQQăQJVXҩWODRÿӝQJFӫDFiF'$;'WӯJLiFÿӝFӫDQJѭӡL4/'$NӻQăQJYjNLQKQJKLӋPVӵKjLOzQJWURQJF{QJYLӋFVӭFNKӓHYjDQWRjQÿҧPEҧRYLӋFOjPOkXGjL« &iF1&YӅQăQJVXҩWODRÿӝQJQJjQK;'ӣ9LӋW1DPFӫD+DL 9DQ7DP , Toan et al (2020) ÿmÿѭDUDFiF<7UҩWWәQJTXDQYjÿDGҥQJÿӇKӑFYLrQFyWKӇNӃWKӯDYj1&WLӃSWөFFKRYҩQÿӅ+4/9FӫD19;'QJRjLUDSKkQWtFKNKiPSKiPӕLTXDQKӋFӫDFiFELӃQWLӅPҭQҧQKKѭӣQJÿӃQHQLV

ӢQJRjLQѭӟFKLӋQFǊQJÿmFyUҩWQKLӅXEjLEiRWURQJÿyFy1&YӅ+4/9FӫDNV TURQJOƭQKYӵFGӏFKYөFy1& FӫD'LDPDQWLGis & Chatzoglou (2019) ÿm.619OjPYLӋFFKRF{QJW\ÿӇSKkQWtFKP{KuQKFҩXWU~FĈk\OjPӝW1&UҩWWәQJTXiW'RÿyKӑFYLrQKRjQWRjQFyWKӇWKDPNKҧRFiF<7FӫDEjLEiRWҥRUDPӝWEҧQJFkXKӓLSKKӧSYӟLQJjQK;'1&FKӍUDQKӳQJ<7ҧQKKѭӣQJ OӟQÿӃQHQLV FӫD19P{LWUѭӡQJOjPYLӋFÿjRWҥRWtQKFKӫÿӝQJÿӝQJOӵFOjPYLӋF, NӻQăQJtrong công YLӋFNKҧQăQJWKtFKӭQJ«'ӵDYjRNӃWTXҧnàyKӑFYLrQQKұQWKҩ\VӵSKәELӃQFKXQJFӫDFiF<7ҧQKKѭӣQJFKRFiFQJjQKQJKӅYjOjQJXӗQWKDPNKҧRTXDQ WUӑQJÿӇKӑFYLrQSKiWWULӇQ1&Qj\FөWKӇKѫQFKRÿӕLWѭӧQJ19QJjQK;'1JRjLUD1& FӫDZailani et al (2020) ÿmSKkQWtFKPӕLquan KӋJLӳDÿӝQJOӵFOjPYLӋFvà +4/9FӫD191&Qj\SKkQWtFKFiFÿӝQJFѫErQWURQJYjErQQJRjLҧQKKѭӣQJÿӃQ+4/9FӫD19WURQJ

Trang 17

FiFF{QJW\;'ӣ1LJHULD1&ÿmVӱGөQJSKѭѫQJSKiSWKӕQJNrP{WҧÿӇ[ӃSKҥQJPӭFÿӝҧQKKѭӣQJFӫDFiF17WKѭӣQJNKLÿӃQKҥQFyVҹQ WUDQJWKLӃWEӏYұQFKX\ӇQPӭFOѭѫQJÿҧPEҧRF{QJYLӋF«YjSKkQWtFKWKjQKSKҫQFKtQK3&$ ÿѭDUDQKyP17FKtQKҧQKKѭӣQJQKLӅXQKҩWÿӃQ+4/9OjWKѭӣQJWKjQKTXҧODRÿӝQJ[ӭQJÿiQJNӃWKӧSYӟLF{QJFөSKKӧS .ӃWTXҧFKRWKҩ\ÿӝQJOӵFErQQJRjLFyWiFÿӝQJÿiQJNӇÿӃQHQLV so ÿӝQJOӵFErQWURQJFӫD199uYұ\KӑFYLrQFyWKӇWKDPNKҧRFiF<7FӫD1&WUrQFKRP{LWUѭӡQJ9LӋW1DPYjWKrPFiF<7QKѭOjÿһFÿLӇP'$các YT cá nhân NV, \rXFҫXFKҩWOѭӧQJ, WLӃQÿӝ «

1JKLrQFӭXFӫD$LODERXQLHWDO(2008) ÿmSKkQWtFKFiF<7ҧQKKѭӣQJ+4/9FӫD19WURQJQJjQK;'ӣ8($[ӃSKҥQJQKӳQJNT ҧQKKѭӣQJ+4/9FӫD19FӫDULrQJÿҩWQѭӟF8$(QJjQK;'SKөWKXӝFQJѭӡLODRÿӝQJQѭӟFQJRjLÿӃQWӯ&KkXÈYӟLPӝWVӕÿһFÿLӇPÿһFWUѭQJQKѭÿDGҥQJYӅYăQKyDODRÿӝQJJLiUҿÿLӅXNLӋQVӕQJWKLӃXWKӕQ«1&ÿmSKӓQJYҩQYjWKXWKұSGӳOLӋXWӯQJѭӡLWUҧOӡLWӯFҩSTXҧQOêÿӃQF{QJQKkQ9uYұ\KӑFYLrQ FyWKӇWKDPNKҧRPӝWVӕ<7ҧQKKѭӣQJÿӃQ+4/9WѭѫQJ ÿӗQJ YӟL P{L WUѭӡQJ OjP YLӋF FӫD 19 QJjQK ;' FӫD QѭӟF WD QyL FKXQJ Yj73+&0QyLULrQJ.ӃWTXҧFӫD1&FǊQJÿm[ӃSKҥQJFiF<7ҧQKKѭӣQJÿӃQ+4/9FӫD19FyWKӇOLӋWNrQKѭOjJLӡJLҩFOjPYLӋFKӧSOêFkQEҵQJFXӝFVӕQJNӻQăQJOmQKÿҥRFӫDFҩSWUrQEҵQJFҩSWUҧOѭѫQJÿ~QJKҥQÿҧPEҧRF{QJYLӋFәQÿӏQKWKDQKWRiQWLӅQWăQJFDNӻQăQJOjPYLӋF«'ӵDYjRNC trênKӑFYLrQFyWKӇQKұQWKҩ\FiF<7SKKӧSYӟLÿһFWtQKQKӳQJQJXӗQODRÿӝQJFӫDÿҩWQѭӟF8$(ÿDSKҫQOjQJѭӡLÈ&KkXKҫXKӃWOjODRÿӝQJQKұSNKҭXQrQFҫQF{QJYLӋFәQÿӏQKOkXGjLYjWuPNLӃPQJXӗQWKXQKұSWӯYLӋFOjPWKrPJLӡ'RÿyQKӳQJ<7QKѭFѫKӝLWKăQJWLӃQ, ÿѭӧFKӑFWұSÿjRWҥRWURQJTXiWUuQKOjPYLӋF«OҥLNK{QJWKҩ\ÿѭDYjRÿӇ.69uYұ\OXұQYăQ VӁkhám phá các <7SKKӧSYӟL19WURQJFiFF{QJW\;'ӣ73+&0

%rQFҥQKÿyÿӇÿiQKJLi+4/9FӫD19KӑFYLrQFyWKӇWKDPNKҧRFiF7&FӫDNC cho ngành NLQKGRDQKYұQWҧL (Pancasila et al., 2020) và cho ngành XD (Arif et al (2019), Susilowati & Azis (2020)) có thӇÿ~FNӃWPӝWVӕ7&QKѭFKҩWOѭӧQJNKӕLOѭӧQJWLӃQÿӝViQJNLӃQViQJWҥR«1KӳQJ7&Qj\NKiSKәELӃQ ÿӇÿiQKJLi+4/9FӫD19

Trang 18

QrQKӑFYLrQFyWKӇWKDPNKҧR và FKӍQKVӱD ÿӇ SKKӧSKѫQÿӕLYӟLQJѭӡLWKDPJLD KS OjFiF19QJjQK;'WURQJTXiWUuQKKRjQWKLӋQEҧQJFkXKӓL

*LҧLSKiSFҧLWKLӋQ+4/9FӫD19Fy1&FӫD6ZHLVHWDO PөFWLrXFӫD1&Qj\Oj[HP[pWWiFÿӝQJFӫDWKăQJWLӃQYj ÿjRWҥRWURQJF{QJYLӋFÿӕLYӟLÿӝQJFѫOjPYLӋFYj+4/9FӫD19.KҧRViWGӳOLӋXSKkQWtFKSKѭѫQJVDL$129$[iFÿӏQKPӕLOLrQKӋFӫDFiFELӃQÿӝFOұSÿӕLYjELӃQSKөWKXӝFYӟLSKѭѫQJWUuQKKӗLTXL.ӃWTXҧFӫD1&FKRWKҩ\WKăQJWLӃQYjÿjRWҥRFyWiFÿӝQJWtFKFӵFYjÿiQJNӇÿӃQÿӝQJOӵFvà HQLV Ngoài ra còn có NC Haryono et al (2020)WKXWKұSGӳOLӋX;'P{KuQK6(0WuPUDPӕLTXDQKӋJLӳDÿjRWҥR YjWKăQJWLӃQÿӕLYӟLÿӝQJOӵFYj+4/9FӫD190өFÿtFKFӫD1&Qj\Oj[HP[pWWiFÿӝQJFӫDWKăQJWLӃQYjÿjRWҥRWURQJF{QJYLӋFÿӕLYӟLÿӝQJFѫOjPYLӋFYjWiFÿӝQJFӫDFK~QJÿӕLYӟLKLӋXTXҧF{QJYLӋFFӫD19.ӃWTXҧFӫD1&FKRWKҩ\WKăQJWLӃQYjÿjRWҥRFyWiFÿӝQJPӝWFiFKWtFKFӵFYjÿiQJNӇÿӃQÿӝQJOӵFOjPYLӋFYӟLKLӋXTXҧF{QJYLӋF

2.3 KӃt luұn:

4XDYLӋFWKDPNKҧRFiFWjLOLӋXWURQJYjQJRjLQѭӟFQKLӅX1&YӅÿӅWjLQj\ÿmÿѭӧFWKӵFKLӋQ.VuYұ\KӑF YLrQU~WUDNӃWTXҧ1&FӫDQKӳQJQJѭӡLÿLWUѭӟFYjWLӃSWөFWKӵFKLӋQÿӅWjLQj\SKKӧSYӟLP{LWUѭӡQJOjPYLӋFQJjQK ;'9LӋW1DPÿһFELӋWOjTP.HCM

&iF17ҧQKKѭӣQJÿӃQ+4/9VӁWKDPNKҧRWӯNӃWTXҧFӫDQKӳQJ1&OLrQTXDQӢWURQJQѭӟFWKuFy1&FӫD Hai & Van Tam (2019), Toan et al (2020)ӢQѭӟFQJRjLthì có NC Wu et al (2019) ӣ7UXQJ4XӕFZailani et al (2020) ӣ1LJHULDAilabouni et al (2008) ӣ8$(.ӃWKӯDQKӳQJNӃWTXҧ1&WUrQYjWKDPNKҧRêNLӃQFKX\rQJLDFǊQJQKѭ1&VѫEӝÿӇKuQKWKjQKEҧQJFkXKӓL.6FKtQKWKӭFFKR1&

Các TC ÿiQK JLi +4/9 WKDP NKҧR Wӯ FiF WKDQJ ÿR FӫD Arif et al.(2019) và Pancasila et al.( 2020) cho ngành QJKӅFKXQJYjULrQJFKRQJjQK;'Susilowati & Azis (2020) ĈӗQJWKӡL1&VѫEӝYjWKDPNKҧRêNLӃQFKX\rQJLDÿӇKRjQWKjQKWKDQJÿRFKtQKWKӭFÿӇÿiQKJLi+4/9

Trang 19

Ngoài ra có các NC Sweis et al (2019), Haryono et al (2020) ÿѭDUDFiFJLҧLSKiSQkQJFDR+4/9FӫD19'ӵDYjRFiF1&Qj\KӑFYLrQWKDPNKҧRêNLӃQFKX\rQJLDÿӇQrXOrQFiFJLҧLSKiSQkQJFDR+4/9FӫD19;'

'Rÿy1&VӁKuQKWKjQKÿӇFyWKӇWuPUDQKӳQJ17ҧQKKѭӣQJÿӃQ+4/9FӫD19EҵQJP{KuQKFҩXWU~FÿӇNKiPSKiUD17ҧQKKѭӣQJPҥQKYjPӕLTXDQKӋJLӳDFiFQKyP17FǊQJQKѭWiFÿӝQJÿӃQ+4/9FӫD19WURQJFiFF{QJW\;'ӣ73+&0 YjWӯÿyÿѭDUDPӝWYjLJLҧLSKiSQkQJcao HQLV

Trang 20

B̫ng 2- 1 Li͏t kê các YT ̫QKK˱ͧQJÿ͇n HQLV cͯa NV XD

Mã KLӋX

&iF<7ҧQKKѭӣQJÿӃQ+4/9FӫD19WURQJFiFF{QJW\;'ӣ73+&0

A5 7KiLÿӝOjPYLӋFFӫD19 Hai & Van Tam (2019), Ailabouni et al (2008)

A6 9ҩQÿӅVӭFNKӓHWKӇWUҥQJFӫD19

Hai & Van Tam (2019), Toan et al (2020), Ford et al (2011), Alaghbari et al (2019), Toan et al (2020)

A7 &DPNӃWNӃWTXҧF{QJYLӋFFӫD19

Diamantidis & Chatzoglou (2019), Ailabouni et al (2008)

Trang 21

Ailabouni et al (2008), Dixit et al (2017), Wu et al (2019)

A13 1ăQJOӵFFҩSWUrQ Hai & Van Tam (2019), Ailabouni et al (2008)

A14

0ӭFÿӝTXDQWkPKӛWUӧF{QJWkPYjWLQWѭӣQJJLDRTX\ӅQWӵTX\ӃWÿӏQK

Ailabouni et al (2008), Diamantidis & Chatzoglou (2019)

A15 0{LWUѭӡQJOjPYLӋF

Hai & Van Tam (2019), Diamantidis & Chatzoglou (2019), Zailani et al (2020), Nwachukwu et al (2019)

A16 &KtQKViFKOѭѫQJWKѭӣQJFӫDF{QJW\

Paais & Pattiruhu (2020), Hai & Van Tam (2019), Alaghbari et al (2019), Diamantidis & Chatzoglou (2019), Ailabouni et al (2008), Zailani et al (2020), Nwachukwu et

Trang 22

A17 &KѭѫQJWUuQKÿjRWҥRKӑFWұSWҥLF{QJW\'$

Hai & Van Tam (2019), Zailani et al (2020), Ailabouni et al (2008), Diamantidis & Chatzoglou (2019), Nwachukwu et al (2019), Dixit et al (2017)

A18 &ѫKӝLWKăQJWLӃQWURQJF{QJty

Toan et al (2020), Diamantidis & Chatzoglou (2019)

A19 7UDQJEӏYăQSKzQJOjPYLӋF Diamantidis & Chatzoglou (2019), Nwachukwu et al (2019) A20 6ӵәQÿӏQKFӫDF{QJYLӋF Zailani et al (2020), Ailabouni et al (2008)

A24 &KӃÿӝSK~FOӧLYjEҧRKLӇP Diamantidis & Chatzoglou (2019), Zailani et al (2020), Ailabouni et al (2008)

A25 4X\ÿӏQKWKӡLJLDQOjPYLӋFFӫDF{QJW\'$

Toan et al (2020), Alaghbari et al (2019), Ailabouni et al (2008), Hai & Van Tam (2019), Wu et al (2019)

A26 9ăQKyDOjPYLӋFFӫDF{QJ

Trang 23

A33 0ӭFÿӝVҹQFyFӫDWK{QJWLQ

YӅ'$ Alaghbari et al (2019), Hasan et al (2018)

A34 7KӡLJLDQFKӡGX\ӋWEҧQYӁ Alaghbari et al (2019), Hasan et al (2018)

A35 0ӭFÿӝiSGөQJF{QJQJKӋYjRF{QJYLӋF

Hai & Van Tam (2019), Alaghbari et al (2019), Zailani et al (2020), Dixit et al (2017)

A36 0ӭFÿӝWUDRÿәLWK{QJWLQtrong công ty/ DA

Toan et al (2020), Alaghbari et al (2019), Hasan et al (2018), Dixit et al (2017)

A37 0ӭFÿӝWKD\ÿәLWKLӃWNӃ Alaghbari et al (2019), Hasan et al (2018),

Trang 25

B̫ng 2- 2 Li͏WNrFiF7&ÿiQKJLi+4/919;'

Mã KLӋX

FiFF{QJW\;'ӣ73+&0 1JXӗQWKDPNKҧR

D1

+RjQWKjQKQKLӋPYөF{QJYLӋFÿѭӧFJLDRÿҥWFKҩWOѭӧQJ\rXFҫX

Susilowati & Azis (2020), Arif et al 2019, Pancasila et al (2020), Nwachukwu et al (2019)

D2 +RjQWKjQKQKLӋPYөF{QJYLӋFÿҥWNKӕLOѭӧQJYjWLӃQÿӝ

Susilowati & Azis, (2020), Arif et al (2019), Pancasila et al (2020) D3 0ӕLTXDQKӋWӕWYӟLFKӫÿҫXWѭNKiFKKjQJ Susilowati & Azis (2020)

Trang 26

&KѭѫQJ1Ӝ,'81*9¬3+ѬѪ1*3+È31*+,Ç1&ӬU 3.1 Quy trình nghiên cӭu

Hình 3- 1 Quy trình NC

Trang 27

3.2 Dӳ liӋu thӵc hiӋn nghiên cӭu 'ӳOLӋXWKӭFҩS:

6iFKJLiRWUuQKFiF1&NKRDKӑFWURQJQѭӟFYjQѭӟFQJRjLSKkQWtFKFiF<7ҧQKKѭӣQJ+4/9YjWLrXFKtÿROѭӡQJ+4/9ÿmÿѭӧFF{QJEӕFiFF{QJWUuQKOXұQYăQ1&ӣWUѭӡQJ

'ӳOLӋXWKӕQJNrFӫDFiFFѫTXDQFKtQKSKӫF{QJW\;'ӣ73+&0YӅQăQJVXҩWODRÿӝQJFiFWӡEiRWҥSFKt;'

'ӳOLӋXVѫFҩS:

3KӓQJYҩQFiFFKX\rQJLDFiFÿӕLWѭӧQJ.6OLrQTXDQÿӃQYҩQÿӅ1&1KӳQJQJѭӡLÿѭӧFSKӓQJYҩQQj\OjWKjQKYLrQFӫDFiFÿѫQYӏ;'ӣ73+&0

3.3 Nghiên cӭu VѫEӝ

0өFÿtFK: /LӋWNrYjEәVXQJQKӳQJ<7ҧQKKѭӣQJ+4/9 3.3.1 Nghiên cӭXÿӏnh tính:

x /LӋWNrQKӳQJ<7ҧQKKѭӣQJQKӳQJ7&ÿiQKJLi+4/9FӫD19QJjQK;'WӯFiF1&OLrQTXDQWUѭӟFÿy

x 7KLӃWOұSEҧQJFkXKӓLPӣÿӇSKӓQJYҩQFKX\rQJLDQJѭӡLFyNLQKQJKLӋPWURQJQJjQK;'PөFÿtFKÿӇWuPKLӇXPӝWFiFKNKiFKTXDQYjFKtQK[iFTXDQÿLӇPYjêNLӃQFӫDPӑLQJѭӡLYӅYҩQÿӅ1&

3.3.2 Nghiên cӭXÿӏQKOѭӧng:

x 7LӃQKjQK.6TX\P{PүXQKӓQKҵPNLӇPWUDÿӝWLQFұ\WKDQJÿRYjWLӃSWөF[LQêNLӃQFKӍQKVӱDOҥLEҧQJFkXKӓLFKRSKKӧSFKRPӝWWKDQJÿRFKtQKWKӭF x 3KkQWtFKGӳOLӋXVѫEӝEҵQJF{QJFө6366QKҵPWKӕQJNrGӳOLӋXSKkQWtFKPӕL

OLrQKӋJLӳDFiFELӃQVӕWӯÿyKuQKWKjQKêWѭӣQJKLӋXFKӍQKOҥLWKDQJÿRKRjQFKӍQK

Trang 28

3.4 Nghiên cӭu chính thӭc .tFKWKѭӟc mүu:

Theo 7UӑQJ 1JӑF VӕOѭӧQJPүX.6KӧSOӋSKҧLÿҥWtWQKҩWJҩSVӕELӃQ'RÿyYӟLELӃQWKuVӕOѭӧQJPүXKӧSOӋWӕLWKLӇXOj+ӑFYLrQÿmWKXWKұSÿѭӧFEҧQJWUҧOӡLKӧSOӋQrQWLӃQKjQKSKkQWtFKGӳOLӋX

3.4.2 Cách thӭc lҩy mүu

3KѭѫQJSKiSOҩ\PүXSKL[iFVXҩWOҩ\PүXWKXұQWLӋQ GQJÿӇNKDLWKiFGӳOLӋXWӯFiFQJXӗQSKiWEҧQJFkXKӓLJLҩ\GQJPүXJRRJOHIRUPÿӇ.6RQOLQHTXDPDLOFiQKkQ]DORKRһFTXDPҥQJ[mKӝL«

.KҧRViWQKӳQJÿӕLWѭӧQJOj19ÿDQJOjPYLӋFWҥLFiFF{QJW\;'WҥLFiF'$ӣTP.HCM

Trang 29

;k\GӵQJEҧQJFkXKӓL.6

&iFEѭӟc xây dӵng bҧng câu hӓi KS

Hình 3- 2 &iFE˱ͣc xây d͹ng b̫ng câu h͗i KS

3.5.2 Nӝi dung bҧng KS ¾ 3KҫQJLӟLWKLӋX

x 7UuQKEj\WrQÿӅWjL1&WUuQKEj\PөFÿtFKWKӵFKLӋQ.6ÿӇÿiSYLrQQҳPYҩQÿӅYjJL~SÿӥKRjQWKjQKEҧQJFkXKӓL.6

¾ 3KҫQ&iF<7ҧQKKѭӣQJÿӃQ+4/9

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