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TRUONG DAI HOC KINH TE QUOC DAN - ooo DAI HOC KTQD TT THONG TIN THU VIEN PHONG LUAN AN-TtfLIEU HOANG THI LIEN v A K A A Z HOAN THIEN DAO TAO NHAN VIEN MOI TAI • • • NGAN HANG NONG NGHIEp VA PHAT TRIEN NONG THON VIET NAM CHUYEN NGANH: KINH TE LAO DONG LUAN VAN THAC SY KINH TE • • TS NGUOi HUONG DAN KHOA HOC: PGS.TS TRAN XUAN CAU HA NOI - 2011 fe— It LO'I CAM DOAN Toi xin cam doan tat ca nhung noi dung cua luan van chinh toi r r^f \ Oi ' viet duai su huang dan cua thay giao huang dan, khong chep b bat cu cong trinh nghien cuu nao Nhung thong tin duuc su dung luan van toi thu thap hoan toan minh bach va khong vi pham dao duc va cac quy dinh nghien cuu MUC • LUC • DANH MUC TIT VIET TAT DANH MUC SO DO, BANG BIEU LOT MO DAU CHlTONG I: CO SO LY LUAN VE DAO TAO NHAN VIEN MCH TRONG • • NG AN HANG THUONG MAI 1.1 Cac khai niem 1.1.1 Dao tao 1.1.2 Nhan vien va nhan vien mdi 1.2 Chirong trinh dao tao nhan vien moi 11 1.2.1 Xac dinh nhu cau dao tao 11 1.2.2 Xac dinh muc tieu dao tao 11 1.2.3 Noi dung va phurong phap dao tao nhan vien mdi 12 1.2.3.1 Noi dung dao tao nhan vien mdi 12 1.2.3.2 Phuong phap dao tao nhan vien mdi 19 1.2.4 Du tinh chi phi dao tao 23 1.2.5 Lua chon giang vien 24 1.3 Cac nhan to anh hudng den hieu qua dao tao nhan vien mdi 25 1.3.1 Ve phia to chuc 25 1.3.2 Ve phia nhan vien 26 1.4 Sy can thiet phai dao tao nhan vien mdi to chuc 26 1.4.1 Doi vdi to chuc 26 1.4.2 Doi vdi nhan vien mdi 28 CHU’ONG II: THUG DAO TAO • TRANG • • NHAN VIEN MOI TAI • NHNo&PTNT VIET NAM .30 2.1 Tong quan ve NHNo&PTNT Viet Nam 30 2.1.1 Qua trinh hinh va phat trien cua NHNo&PTNT Viet Nam 30 2.1.1.1 Giai doan tic 1988-1990 .30 2.1.1.2 Giai doan 1991-1996 31 2.1.1.3 Giai doan tic 1996 den 31 2.1.2 Co cau to chuc cua NHNo&PTNT Viet Nam 32 2.1.3 Nhiem vu va tinh hinh thuc hien nhiem vu cua NHNo&PTNT Viet Nam 35 2.1.4 Dac diem ve lao dong, ky thuat cong nghe va kinh doanh cua NHNo&PTNT Viet Nam 38 2.1.4.1 Dac diem ve lao dong 38 2.1.4.2 Dac diem ve ky thuat cong nghe 41 2.1.4.3 Dac diem ve kinh doanh cua Agribank 41 2.2 Ket qua dao tao nhan vien moi tai NHNo&PTNT Viet Nam 43 2.2.1 Bien dong nhan vien mod tir 2007-2010 43 2.2.2 Chuong trinh dao tao nhan vien mod tai Agribank 45 2.2.2.1 Xac dinh nhu cau dao tao nhan vien mai cua Agribank 46 2.2.2.2 Xac dinh muc tieu dao tao nhan vien mai cua Agribank 46 2.2.2.3 Noi dung va phuang phap dao tao nhan vien mai 47 2.2.2.4 Chi phi dao tao nhan vien mai 57 2.2.3 Danh gia ket qua dao tao den hieu qua lam viec cua nhan vien mod 59 2.3 Cac nhan to tac dong den ket qua dao tao nhan vien moi 60 2.3.1 Chien luge kinh doanh 60 2.3.2 Giang vien kiem chuc 63 2.3.2.1 Khai niem, dac diem va tieu chi xac dinh giang vien kiem chile 63 A 2.2.2.3 Vai tro, tarn quan cua giang vien kiem chile doi vai NHNo&PTNT Viet Nam 64 2.3.2.3 Ket qua dat duqc cua doi ngu giang vien kiem chile 65 2.3.2.4 Han che va nguyen nhan 68 CHUONG III GIAI PHAP NHAM HOAN THIEN DAO TAO NHAN VIEN MCH TAI NGAN HANG NONG NGHIEP VA PHAT TRIEN NONG THON VIET NAM 71 3.1 Nang cao chat luong giang vien kiem chirc 71 3.1.1 Tieu chi lua chon giang vien kiem chuc 71 3.1.2 Quy trinh lua chon dau vao cua giang vien kiem chuc 74 3.1.3 Dao tao, boi duong can bo dugc chon lua la giang vien kiem chuc 75 3.1.3.1 Dao tao ky nang sicpham 76 3.1.3.2 Cap nhat, he thong hod kien thicc lien quan den noi dung giang day Ns 3.1.3.3 Dao tao chuang trinh tin hoc ve ky nang soan bai giang tren may tinh 76 3.1.4 Kiem tra va cong nhan giang vien kiem chuc 78 3.1.5 Str dung giang vien kiem chuc 79 3.1.6 ChS dai ngo d6i vdi GVKC 80 3.1.6.1 lfu tien thai gian cho doi ngu giang vien kiem chicc 80 3.1.6.2 Cai thien thu nhap doi vdi giang vien kiem chicc 81 3.1.6.3 De cao vi tri, vai tro ciia giang vien kiem chicc 82 3.1.7 Khen thudng, ky luat giang vien kiem chuc 82 3.2 Noi dung va thoi gian dao tao cac chuyen de 83 3.2.1 Noi dung dao tao cac chuyen de 83 3.2.2 Thai gian dao tao chuyen de 88 KET LU AN 90 DANH MUC • TAI LIEU • TH AM KHAO 91 DANH MUC IT VIET TAT NHNo&PTNT : Ngan hang Nong nghiep va Phat trien nong thon Agribank : Ngan hang Nong nghiep va Phat trien nong thon CBNV : Can bo nhan vien IPCAS : Phan mem hien dai hoa he thong Thanh toan va Ke toan khach hang DTCB : Dao tao can bo DANH MUC SO DO, BANG BIEU So dd 2.1: Mo hinh tong the to chuc bo may quan ly dieu hanh 34 Bang 2.1 Hoat dong trung gian tai chinh tir 2007-2010 35 Bang 2.2 Ket qua hoat dong trung gian toan tir 2007-2010 36 Bang 2.3: So luqng lao dong tir 2007-2010 39 Bang 2.4: Trinh CBNV tir 2007-2010 40 Bang 2.5: Chuyen de khoa hoc cho nhan vien moi 54 Bang 2.6: So luqng nhan vien mdi duqc dao tao tai Truong DTCB 55 Bang 2.8: Chi phi cho dao tao nhan vien mdi 58 Bang 2.9: Ket qua khao sat khoa hoc “To chuc va hoat dong NHNo&PTNT Viet Nam” .59 Bang 2.10: Ket qua nhan xet ve mot so noi dung lien quan den kha nang giang day cua GVKC he thong NHNo 67 Bang 2.11: Ket qua khao sat viec bo tri, su dung giang vien kiem chuc he thong Ngan hang Nong nghiep 69 Bang 3.1: Ket qua khao sat nhu cau dao tao cua can bo dang ky la GVKC he thong NHNo 77 Bieu dd 2.1: Sd luqng CBNV tir 2007 - 2010 39 TRtfdNG DAI HOC KINH TE QUOC DAN - ooo - HOANG THI LIEN HOAN THIEN DAO TAO NHAN VIEN M6l TAI NG AN HANG NONG NGHIEP VA PHAT TRIEN NONG THON VIET NAM CHUYEN NGANH: KINH TE LAO DONG TOM TAT LUAN VAN THAC SY KINH TE • • NGUdl HUONG DAN KHOA HOC: PGS.TS TRAN XUAN CAU HA NOI - 2011 i Xu the hoi nhap kinh te khu vuc va the gidi cang phat trien, tao nen sir canh tranh manh me gitra cac to chuc kinh te d nude va nude ngoai De bat kip tien trinh hien dai hoa Ngan hang, dap ung yeu cau nang A cao nang luc canh tranh, hoi nhap va phat trien, tu nhung dau lap, Ngan hang Nong nghiep va Phat trien Nong thon Viet Nam chu tdi phat A A trien nguon nhan lire dau tu cho dao tao nhan vien mdi budc vao A 9 A nganh luon dune dat len hang dau De hieu ro hon ve dao tao nhan vien mdi Ngan hang Nong nghiep, em da lira chon nghien cuu de tai: “Hoan thien dao tao nhan vien moi tai Ngan hang Nong nghiep va Phat trien nong thon Viet Nam” lam luan van thac si Luan van he thong hoa ly luan co ban ve nhan vien mdi va dao tao nhan vien mdi ngan hang thuong mai Tren co sd do, phan tich thuc r trang dao tao nhan vien mdi tai Ngan hang Nong nghiep: ket qua dat A r A A e dupe, nhung van de ton tai va nguyen nhan cua nhung ton tai Tu do, dua nhung giai phap nham hoan thien dao tao nhan vien mdi tai Ngan hang Nong nghiep va Phat trien nong thon Viet Nam r r r r Ket cau luan van: Ngoai muc luc, ldi md dau, danh muc chu viet tat, danh muc bang bieu, ket luan va cac tai lieu tham khao, luan van dupe chia lam chuong nhu sau: A Chuong 1: Co” sd ly luan ve dao tao nhan vien mdi ngan hang thirong mai > Trinh bay cac khai co ban ve dao tao, nhan vien va nhan vien mdi: 9 ’’Trong mot to chuc, dao tao la mot quy trinh cd hoach dinh va cd to a r chuc nham tang ket qua thuc hien cong viec” ’’Nhan vien la nhung ngudi cd kha nang thuc hien cong viec dudi sir A ,9 dieu hanh cua ngudi cd trach nhiem quan ly vi tri lam viec mot to chuc va dupe tra luong theo dinh ky (thang, quy )” 84 Thur nhat, cai thien hanh vi giao tiep Nhom giup cai thien sir giao tiep thong qua cac hoat dong trao doi dien thuong xuyen, moi ngucri trd nen than thien, tu giup bau khong hoc tap, lao dong tro nen soi dong hon Moi ngudi dan giam bdt chu nghia ca nhan de hudng den tap the, de cung giai r r \ quyet cac van de ldn ma mot ngudi hoac mot nhom ngudi lam viec doc lap, rieng re khong the hoan ducrc Bau khong lam viec cua to chuc thay doi theo hudng tich cue, moi ngudi co thai thien chi vdi Chinh vi A rv r A vay ma van de hoc bua thuong duqc giai quyet de dang hon A A ~ Thu hai, xay dung tinh than dong doi va ho tro cung phat trien Sau quang thdi gian lao dong va hoc tap, dac biet la nhung cong viec lap di ' r A a lap lai, hoac cac van de can giai quyet qua phuc tap, ap lire cong viec qua cao lam cho ngudi thuc hien cam thay de chan nan, don dieu, buong xudi Khi do, r tham gia nhom lam ho trd nen phan, ho cho don cac hoat dong cua nhom va tham gia nhom, ho bi thu hut vao cong viec hon bao gid het, vi A ~ A nhom co su ho tro cua dong doi, co dieu kien the hien ca nhan, duqc chia se kinh nghiem va hudng dan nhung vien khac va moi viec trudc day duqc xem la nham chan thi gid day, dudi cai nhin tu mot goc khac tu nhom, van de trd nen mdi va hap dan hon r r Thu ba, md rong hop tac va lien he giua tat ca cac cap Khi tham gia nhom, cac vien co xu hudng md rong hop tac vdi de tao su thong nhat cua to chuc, giup xoa bo ngan each cac mdi quan he Nhom la mot r r r r nhung each ket noi tat ca moi ngudi khong phan biet chuc vu, cap bac r r r a Khi moi ngudi cung bat tay cung giai quyet cac van de dat ra, luc buc A ~ tuong ngan each bi pha toang, moi ngudi hoa nhap lai, gan gui hon, ho A tro cung ton tai va phat trien A A Dong thdi, lam viec nhom cd chuc nang huy dong nguon nhan luc to chuc 85 r Thir nhat, thu hut moi ngudi vao cong viec Noi dung sinh hoat luon da dang, moi quan he duoc cung co giua cac vien, van de ma nhom thuong vi vay ho bi cuon hut boi su hap dan cua cong viec duoc tao tu qua trinh sinh hoat nhom Thu hai, nang cao tinh than lam viec, phat trien y thuc ve r r chat luong va su tien bo va tao co hoi thuan loi cho cac vien phat huy tai r r \ nang cua minh Nhom tao co hoi tuyet voi de giai quyet cac van de cong viec hang Moi nguoi co dip nhom hop, cung suy nghi va dua nhung e r r r \ y kien cua minh cho viec giai quyet cac van de kho khan Qua trinh su dung kien thuc, sure lao dong, may mdc, nguyen lieu luon xay nhung bat trac, van dung chat xam hon nua la chat xam tap the la phuong thuc toi uu r r r r nhat de khac phuc nhung bat trac Nhom tao co hoi vo han cho vien • • Z A iw A giai quyet kho khan, dong thoi khien moi vien nhan thay minh la mot X phan hun co cua to chuc Khong nhung vay, Nang cao trinh cua vien va hoat dong cua toan to churc thong qua Thu nhat, thao luan nhom, kich thich sang tao cua moi nguoi Nhom tao moi trudng kich thich su sang tao cua moi ngudi Ngudi ta se khong r r manh dan neu cac y tuong hay y kien cua rieng minh neu bi cu tuyet, hay < r r bi che nhao Thuong cac giai phap kha thi nhat lai xuat phat tir nhung y tuong co ve lon xon, khong tuan theo cac qui pham thuong thay Thu hai, giam lang phi, nang cao hieu qua lao dong va hoc tap Hieu r \ qua hoc tap hay nang suat lao dong bi anh hudng nhieu boi tam li cua ngudi thuc hien, tham gia vao nhom tam li cua mdi vien duoc cai thien nhieu, do hieu qua hoc tap, nang suat lao dong cung dupe cai thien dang ke Mat khac, tham gia hoat dong nhom, cac van de kho khan cua mdi r t vien dupe dua va giai quyet boi tap the, do ap luc cong viec giam 86 y r x bcrt, dong thai ho nhan thay nhieu khia canh chua tich cue lao dong va hoc tap cua chinh minh de tu khac phuc va thay doi cho phu hop Nhom giup giam lang phi, lang phi ve thai gian, vat lieu, nguyen lieu De de hinh dung ve nhom va hoat dong cua nhom, ban hay lien tuong X tren san luon co mot nguoi doi trudng chi dao tuc thdi tren san Cac cau thu r r thi dau tren san cung hudng den muc tieu chung la dua bong vao khung doi phuong Mdi vien chiu mot phan trach nhiem lien quan den cong cua doi bong Mdi vien, hay cau thu, duac phan cong trach nhiem t r r d mot vi tri ma ngudi co the dam duong Neu co mot vi tri nao bi yeu X di, cau thu khong the hoan nhiem vu tai vi tri do, thi cac vien khac cung ho tro giup vien tai vi tri hoan nhiem vu hoac khac X 7 phuc sai lam trudc Chinh vi vay, doi bong on dinh, khong bi va va hinh sue manh chung cua toan doi bong Tuy nhien, mdi vien r e r doi bong la sue manh chung cua ca nhom, neu thieu mot vien thi r ca doi bong co nguy co suy yeu b Ky nang giao tiep Giao tiep la hoat dong trao doi thong tin de nhan biet va tac dong lan quan he giua ngudi vdi ngudi de dat duoc muc tieu nhat dinh Vi 87 • r A A ngon ngu, biet each dinh huong de dieu chinh va dieu khien qua trinh giao tiep dat muc dich da dinh c Ky nang lap ke hoach z z z Ke hoach la mot tap hop nhung hoat dong duoc sap xep theo lich trinh, A e z co thoi han, nguon luc, an dinh nhung muc tieu cu the va xac dinh nhung bien phap tot nhat de thuc hien mot muc tieu cuoi cung da de z Lap ke hoach la viec xac dinh cac muc tieu cua to chuc, hinh cac Z chien lupc chung de dat dupe nhung muc tieu va xay dung cac phuong z cap toi ca ket qua (nhung gi se dupe thuc hien) va phuong tien (nhung cong e z z viec dupe thuc hien nhu the nao?) Hay noi mot each khac, lap ke hoach dupe hieu la viec lua chon trudc mot phuong an hanh dong tuong lai cho to chuc, bo phan hay ca nhan tren co sd xac dinh cac muc tieu can dat dupe va phuong phap de dat dupe muc tieu z z Ky nang lap ke hoach la mot qua trinh an dinh nhung muc tieu va xac dinh bien phap tot nhat de thuc hien nhung muc tieu , AAZ Z e Nhan vien mdi dupe dao tao ky nang lap ke hoach la dieu can thiet e z z cong viec cua ho Lap ke hoach giup nhan vien mdi cd tu he thong Z Z A de tien lieu cac tinh hudng quan ly; Phoi hop moi nguon luc cua to chuc huu hieu hon; Tap trung cac muc tieu va chinh sach cua to chuc; Nam vung cac nhiem vu co ban cua to chuc de phoi op vdi cac quan ly vien khac; San sang ung va doi vdi nhung thay ddi cua mdi trudng ben ngoai; Phat trien huu hieu cac tieu chuan kiem tra Do do, lap ke hoach dong vai trd vo cung quan Z Z Thu nhat, lap ke hoach giup nhan vien mdi dinh hudng hoat dong to z ~ chuc Ban than viec lap ke hoach la viec xac dinh muc tieu cho mdi ca nhan cung nhu cho to chuc De dat dupe muc tieu thi can phai cd su tham gia cua 88 nhieu bo phan, nhieu ca nhan khac ma moi bo phan, moi ca nhan phai dam nhan cac chuc nang khac cho moi bo phan va ca nhan minh Khi nhan vien moi biet duoc to chuc se di ve dau va ho se phai lam nhung gi de dong gop - - - x z vao viec dat duoc cac muc tieu, ho co the dieu phoi cong viec cua minh, hop tac y • r r r vdi va thuc hien nhung cong viec can thiet Neu khong lap ke hoach, cac bo phan phong ban va cac ca nhan co the lam viec cho nhung muc dich khac lam cho khong dat duoc cac muc tieu cua to chuc mot each co hieu nang z Thu hai, lap ke hoach giam thieu su trung lap, lang phi to chuc r r Gan voi he thong muc tieu noi tren, cac bo phan, cac ca nhan khac doanh nghiep phai thuc hien nhung nhiem vu khac nham hoan thien qua r trinh quan ly cho hoat dong san xuat kinh doanh Khi cac hoat dong cong viec x yr r dupe dieu phoi theo thoi gian, cac nghiep vu khong can thiet va nhung trung r r lap giua cac bo phan hoac vi tri cong viec dupe giam toi da Hon nua, cac phuong thuc thuc hien va ket qua dupe lam ro, se de nhan thay nhung bat hop ly de khac phuc va loai bo Neu nhan vien mdi khong biet chac ho se lam dupe gi, lam each nao de ho co the biet dupe lieu minh cd dat dupe ket qua thuc su hay khong Khi lap Z Z ke hoach, chung ta dinh cac muc tieu va ke hoach Sau do, kiem tra, nhan vien mdi so sanh nhung ket qua thuc te vdi nhung muc tieu, xac dinh nhung sai lech quan trong, va thuc hien nhung hanh dong khac phuc can thiet Khong lap ke hoach, khong cd each nao de kiem tra nhung sai lech 3.2.2 Thoi gian dao tao chuyen de Theo phan nhom cac chuyen de khoa hoc “To chuc va hoat dong Ngan hang Nong nghiep va Phat trien nong thon Viet Nam” - Dao tao hoi nhap: To chuc va hoat dong cua Agribank, Van hoa to chuc - Dao tao ky nang: Tiep thi va cham soc khach hang 89 - Dao tao nghiep vu: Phap luat hoat dong ngan hang, rui ro hoat dong ngan hang, hoat dong tin dung cua Agribank, San pham dich r r vu cua Agribank, Hoat dong kinh doanh doi ngoai cua Agribank, Che ke toan tai chinh cua Agribank, Hoat dong dao tao cua Agribank Theo nhu cau cua nhan vien mod tra loi phong van thi thoi gian hoc tap cac chuyen de nhu sau: Dao tao hoi nhap 02 ngay; dao tao ky nang tiep thi va cham soc khach hang 03 ngay; dao tao nghiep vu 09 Tong thoi gian dao tao cho nhan vien moi la 14 Doi voi cac ky nang lam viec nhom, lap ke hoach va giao tiep thi thoi gian dao tao la 02 ngay, do, thoi gian hoc ly thuyet 1,5 va thuc hanh 0,5 90 KET LUAN Ngan hang Nong nghiep va Phat trien nong thon Viet Nam la mot nhung ngan hang thuong mai lon cua Viet Nam Ngan hang Nong nghiep luon nhan thuc ro vai trd va nhiem vu cua minh doi voi cong dong va toan xa hoi, dac biet viec thuc hien nghiem tuc, co hieu qua cac chu truong, chinh sach cua Dang, Chinh phu va Ngan hang Nha nuoc Viet Nam no a t r luc ngan chan suy giam kinh te, tri tang trudng hop ly, on dinh kinh te vi md va bao dam an sinh xa hoi De dam bao thuc hien muc tieu lon thi nguon nhan luc luon dong vai trd quan Do do, dao tao de nang cao chat luong nguon nhan luc dap ung viec thuc hien cac nhiem vu luon duoc dat len X X hang dau Tu nhung nam dau lap, Agribank da cd su quan tam cong tac dao tao Trong giai doan phat trien nhu hien nay, su canh tranh giua cac to chuc va ngoai nude cang manh me, thi chat luong nguon nhan luc luon duoc Ngan hang Nong nghiep dat len hang dau Thanh lap Trudng Dao tao can bo Agribank da khang dinh hon nua tam quan cua dao tao chien luge phat trien kinh doanh cua Ngan hang Nong X nghiep Agribank dan chuyen nghiep hoat dong dao tao va xay dung doi ngu can bo nhan vien cd nang lire pham chat vao lam viec tir nhimg dau duoc tuyen dung vao Agribank 91 DANH MUC TAI LIEU THAM KHAO • • Tieng Viet PGS TS Tran Xuan Cau va PGS TS Mai Qudc Chanh (2008), Giao trinh Kinh te nguon nhan luc, NXB Dai hoc Kinh te Quoc dan, Ha noi PGS TS Nguyen Tiep (2005), Giao trinh Nguon nhan luc, NXB Lao dong - Xa hoi TH.S Luong Van Uc (2003), Giao trinh Tam ly hoc lao dong, NXB Dai hoc Kinh te Quoc dan, Ha noi Bao cao ket qua hoat dong dao tao NHNo&PTNT Viet Nam nam 2006 va ke hoach nam 2007 Bao cao ket qua hoat dong dao tao NHNo&PTNT Viet Nam nam 2007 va ke hoach nam 2008 Bao cao ket qua hoat dong dao tao NHNo&PTNT Viet Nam nam 2008 va r ke hoach nam 2009 Bao cao ket qua hoat dong dao tao NHNo&PTNT Viet Nam nam 2009 va ke hoach nam 2010 Bao cao thudng nien cua NHNo&PTNT Viet Nam nam 2007 Bao cao thudng nien cua NHNo&PTNT Viet Nam nam 2008 10 Bao cao thudng nien cua NHNo&PTNT Viet Nam nam 2009 11 Bao cao thudng nien cua NHNo&PTNT Viet Nam nam 2010 Trang web 12 http://www.gso.gov.vn 13 http://tcdn.gov.vn/web 14 http://www.moet.gov.vn 15 http://www.taiieu.com 16.http://www.kynang.edu.vn PHIEU DANH GIA DOI NGU GIANG VIEN KIEM CHIC I De nghi dong chi vui long cho biet mot so thong tin ca nhan: Ho va ten: Nam sinh: □No Gioi tinh: Don vi cong tac: Bo phan cong tac: Chuc vu: Dien thoai co quan: Dien thoai di dong: Dia chi Email: Thoi gian cong tac nganh Ngan hang Duoi nam| | 6-loQ Tren 20 namQ 16-20 II De nghj dong chi cho biet y kien ca nhan ve cac cau hoi diroi day lien quan den doi ngu Giang vien kiem chirc (GVKC) He thong Ngan hang No&PTNT Viet Nam 10 So liromg GVKC hien la: 10.1 Theo trinh dao tao: nri* * STT Tieu chi Dai hoc ■2 Tren Dai hoc 10.2 Theo vi tri cong tac: STT Tieu chi GVKC lanh dao, quan ly Chuyen vien r Du Thira Thieu Du Thua Thieu Du Thira Thieu 10.3 Theo nghiep vu chinh: STT 10 11 nn* a i r Tieu chi Tin dung Xu ly rui ro Ke toan ngan quy Kiem tra kiem toan Ke hoach nguon von Thong tin tiep thi Thanh toan quoc te The Cong nghe thong tin SPDV moi To chuc can bo T Page 11 Trinh cua doi ngu GVKC: STT Dien1 danh gia (tir thap den cao) Noi dung Chuyen mon nghiep vu Ky nang su pham Ngoai ngu Tin hoc Ly luan chinh tri Kien thuc xa hoi 10 12 Kha nang cua GVKC: STT Diem danh gia (tu thap den cao) 10 Noi dung Kha nang nghien cuu, tong hop Kha nang xay dung, thiet ke bai giang (power point; E-leaming) Ky nang thuyet trinh Danh gia ket qua hoc tap (ra de, coi thi, cham thi) Ly luan chinh tri Kien thuc xa hoi 13 Cong tac quy hoach, dao tao, boi dudng GVKC: STT Noi dung Dat 13.1 Ve quy hoach 13.2 Ve noi dung da duoc boi duong - Chuyen mon nghiep vu - Ky nang su pham - Ky nang thiet ke bai giang - Tin hoc - Ngoai ngu (tu B tro len) - Ly luan chinh tri - Chinh sach va phap luat - Khac Page Khong dat 14 Danh gia chung ve GVKC nam gan day: Muc STT Noi dung Tot Kha Trung binh Yeu Khong co y kien Nang luc Tinh than hoc tap nang cao trinh Tac phong dao due nghe nghiep Chat luong giao an, bai giang Viet de tai NCKH, chuyen de, bao cao 15 Viec bo tri, sur dung GVKC: Mire STT Noi dung Phu hop Tuong doi Khong phu phu hop hop Trinh dao tao Nghiep vu dang lam Nang luc, so trudng Kinh nghiem su pham Nguyen vong ca nhan 16 Nhu cau dao tao, boi duong GVKC thoi gian toi: STT Noi dung Co Khong Ky nang su pham Ky nang thiet ke bai giang Vi tinh co ban Ngoai ngu (B tra len) Nghiep vu chuyen sau Tham gia hoi nghi, hoi thao, tap huan nghiep vu lien quan Tham quan khao sat nuoc ngoai Dia diem giang day phu hop 17 Kg hoach sir dung GVKC: 17.1 Thai gian GVKC co the giang day: ngay/nam 17.2 Thai diem giang day (thang may nam): 17.3 Thai gian chuan bi bai giang: trurac len lap Che doi voi GVKC: 18.1 Phu cap hang thang khoang: ddng/ngay 18.2 Boi duong giang day tren lap khoang: ddng/ngay 18.3 Soan tai lieu: dong/ngay 18.4 Thick ke bai giang: ddng/ngay 18.5 Uu tien tham quan, khao sat chuyen de (ca va ngoai nuac): | [Co | Page | Khong 19 Co’ so1 danh gia, nhan xet doi ngu GVKC: 19.1 Dua vao nhan xet cua hoc vien va quan ly lop 19.2 Dua vao ket qua sat hach, kiem tra trinh giang vien 19.3 Dua vao su nhiet tinh, trach nhiem tham gia giang day cua giang vien 19.4 Nhung dong gop khac 20 Nhfrng kien nghi cu the khac nham nang cao chat lu’ong doi ngu GVKC: , thang nam 2009 NGUOI DANH GIA Page BANG KHAO SAT DAO TAO TAI CHI NHANH Ten chi nhanh: Nham xac dinh phuong phap dao tao tai cho doi vdi nhan vien mod dang dugc su dung rong rai toan he thong Ngan hang Nong nghiep va Phat trien nong thon Viet Nam Kinh de nghi anh/chi phu trach dao tao tai Chi nhanh danh gia muc uu tien theo thang diem 1,2,3 voi nhung phuong phap dao tao tai cho nhu sau: (1: it sir dung; 2: sir dung binh thuong; 3: Su dung thufrng xuyen) Phuong phap minh hoa: Ngudi hudng dan thuc hanh kem theo giai thich ro rang la phai lam gi va tai phai lam nhu vay Phuong phap kem cap: Giao cho nhan vien mdi nhiem vu cu the, lien tuc kiem tra va danh gia tien do, thudng xuyen cho y kien phan hoi va danh gia sau thuc hien Phuong phap dd dau: Ngudi hudng dan lam co van Khi nhan vien mdi cd khuc mac cong viec thi Co van se hudng dan cho ho Phuong phap minh hoa dang dugc su dung: Phuong phap kem cap dang dugc su dung: Phuong phap dd dau dang dugc su dung: Co dao tao ve ky nang: co khong Phuong phap su dung dao tao ky nang cho nhan vien mdi: a Minh hoa: b Kem cap: c Do dau: Phuong phap su dung dao tao nghiep vu cho nhan vien mdi: Co Nhung nghiep vu dao tao chu yeu a IPCAS: b Ke toan: c Tin dung: khong d Thanh toan quoc te: Danh gia sau dao tao: Nhan vien moi lam viec: tot binh thudng khong tot Anh huong den chat luong dao tao la do: a Nguoi hudng dan khong nghiem tuc: khong dung b Nhan vien mdi hoc khong nghiem tuc: Khong dung Nhan xet khac: Chan cam on Anh/Chi! PHIEU DANH GIA LOP “TO CHlfC VA HOAT DONG NHNo&PTNT VIET NAM” •>9 r * e * De tong hop y kien cua cua hoc vien sau tham gia khoa dao tao “To chuc va hoat dong NHNo&PTNT Viet Nam” tu xay dung noi dung chuong trinh phu hop, anh/chi dien thong tin vao bang hoi duoi day: Chua dat a r Tinh can thiet cua khoa hoc: Tinh hap dan cua khoa hoc: /■ r Kha nang ap dung kien thuc vao thuc te cong viec: A A Can bo sung them noi dung ve dao tao nghiep vu: A A Can bo sung them noi dung ve dao tao ky nang: Can keo dai them thdi gian dao tao: □ □ □ Co Co Co Trung binh □ □ □ □ □ □ Kha Tdt □ □ □ □ □ □ □ □ □ Khong Khong Khong De xuat: Noi dung ve nghiep vu: A Noi dung ve ky nang: Thdi gian hoc: Xuat khac: Tran cam on y kien dong gop cua Anh/chi!