... parts according to Mintzberg’s roles (a) is a liaison and/ or negotiator role, (b) is a leader and/ or disturbance handler role, (c) is a negotiator, liaison, and/ or disturbance handler role Students ... (corporate and retail store) have to deal with the challenges of customer service, innovation, and sustainability? Be specific in your description Keeping the product line and motto ‘Life is ... hợp với định dạng SMART.) ANSWERS TO CASE APPLICATION QUESTIONS More than a Good Story As the top managers of their company, what types of issues might Bert and John have to deal with? Be as specific...