Báo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company Limited

Báo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company LimitedBáo cáo thực tập bằng tiếng Anh tại Anh Quan Technology and Trading Company Limited

Through one month training process at Anh Quan Technology and Trading Company Limited, I see that Anh Quan is an active enterprise that specializes in medical equipments The revenue of the year after is constantly higher than the previous year, so the contribution to the state and social is quite high

In the time of practicing in Anh Quan Technology and Trading Company Limited, I sincerely thank the director of company: Ms Nguyen Thi Cam Tho who guided for me in the training process, and I also would like to thank the whole staff in the company for helping me very much in collecting information correctly so that I can learn working skills, and can be able to apply my knowledge in practice From that I can try to practice and strive to add more knowledge for me

However, this is the first time I am exposed to officer work and it is also the first time I write the internship report Therefore, it could not avoid shortcomings and errors I would like to receive the feedback from teacher so that I can get experiences for myself in the next time

I sincerely thank you!

The trainee

Pham Thi Ha

ACKNOWLEDGMENT 1

INDEXES 2

THE LIST OF FIGURES 3

LIST OF ACRONYMS 4

THE CONTENT OF REPORT 6

PART I: THE GENERAL INTRODUCTION OF COMPANY 6

I.1 The process of formation and development of company 6

I.2 Fields of activity 8

I.3 The organizational structure……… ……… 8

PART II: THE BUSINESS ACTIVITIES 11

II.1 The markets and main products 11

II.1.1 The main products 11

II.1.2 The market of company 12

II.2 The status of business activities 12

II.3 Evaluating and commenting on the strong points and weak points 14

II.3.1 Evaluating and commenting on the strong points 14

II.3.2 The situation of using English 15

PART III: SOME PROBLEMS EXIST IN THE OPERATION OF COMPANY 17

III.1 The existing problems and challenges of company 17

III.1.1 The existing problems 17

III.1.2 The challenges and risk of company 19

CONCLUSION 22

THE LIST OF FIGURES

Figure 1: The organization diagram of company

LIST OF ACRONYMS

Co., Ltd: Limited Company

PART I: THE GENERAL INTRODUCTION OF COMPANY

I.1 The process of formation and development of company

Name of Company : Anh Quan Technology and Trading Company Limited

Name of Trade : Anh Quan Technology and Trading Company Limited Address : No74, allay 69A/48, Hoang Van Thai street, Thanh Xuan

District, Hanoi, Vietnam Telephone Number/Fax: 04.5659687/ 04.5656782

Email : anhquan_co_ltd@vnn.vn

Tax Code : 0101857009

Account : Anh Quan Technology and Trading Company Limited Number of Account : 0681100080009

Open in : Military Commercial Joint Stock Bank - branch of Thang Long – Hanoi

The process of formation and development of company

Anhquan Technology and Trading was founded in 2006 and located at: No74, allay 69A/48, Hoang Van Thai Street, Thanh Xuan District, Hanoi During the time of operation, Anh Quan company has made a new breakthrough in the client system, the scope of the impact on the market as well as the respect from providing in medical equipments

Since 2006, the company has operated in the form of small businesses of all kinds of medical instruments, chemicals and equipment used in hospitals and laboratories They are related to the field of medical devices about chemistry, biology, medicine, environment In addition, the company officially became a representative for large firms in the medical device and chemical

So far, the company has undertaken a contract to supply medical equipment, chemicals for many units and individuals The company is appreciated for capacity of implementing projects And, it has professional qualifications of staff as well as business quality and service for customers

"Satisfying the demands of customers with the most reasonable price is the target Service quality and customer trust are the sustainable development of the company"

With these objectives, the company has been taken:

Building and growing business staff qualifications and experience are able to have the ability to advise clients with optimal technical solutions most suitable to use

Building technical team which is capable to transfer new and modern technologies into the hands of users There are capable of warranty, maintenance and repair of medical equipment

Cooperating with collaborators team which includes professors, doctoral teaching at universities, researching institutes to strengthen the scientific and technical potential for the company and the increased reliability for customers

Promoting international cooperation in the fields of business, engineering and training with renowned equipment manufacturers in the world to be able to provide products and the best services to customers

The company also offers the appropriate counseling options to customers Anh Quan always ensures that the devices which it provides are 100% brand new unused and are manufactured based on advanced technology

The choice of the customer as the perfect choice by following the sales process

is a long-serving system from the stage of maintenance, repair, offer accessories and equipment with a team which has experienced technicians and leading capacities of the company

I.2 Fields of activity

From establishment up to now, Anhquan company has continuously expanded and diversified the fields of activities to pursue the aim of maximum profit, enhance prestige and strengthen its competitive position in the domestic market

Based on the actual demands, Anhquan Technology and Trading Co., Ltd was founded as a bridge connecting the scientific and technological progress in the world

in the field of medical equipment and Vietnam Anhquan always explores and promotes their own development in the field of providing advanced medical devices in the world to meet the increasing demands of society

Recently, the enterprise has developed business in the traditional sectors and has developed a number of other areas In particular, the company has relationships with reputable hospitals, medical centers, preventive medicine, wellness center

across the country and some foreign companies to make sales representatives of medical equipment Currently, the company is expected to make a total distribution of goods dealers, equipment dealers nationwide, increasing the scale and extensive sales network The company is trying to become a strong brand in Vietnam

I.3 The organizational structure

A good management apparatus ensures that company not only closely monitor the situation of production and enhance the quality of product, but also reduce the unnecessary costs Recognizing this, the leadership of company built a management apparatus that combines online and functionality form together

This model organization apparatus is expressed by following diagram:

Figure 1: The organization diagram of company

Director

Technical

Department

Import Department

Financial-Accounting Department

Business Department

Support

&Implement

Guarantee

Technical

Assistance

Accountant

Treasurer

Project

Agency

Director of company: Mrs Nguyen Thi Cam Tho, owning the highest executive management in the company She represents the company before law and takes responsible for directing all business operations of company She has right to organize the management apparatus, select, promote, appoint, commend and reward or discipline for officers and employees under the regime of state

Financial-accounting department: There are three stave taking responsible for: head of accounting, treasurer and accounting They help director organize and direct the whole finance – accounting works of company and organize the economic accounting in the entire company under the policy and laws of state about managing economics and financials

Import department: Ms Nguyen Thi Xuan Hanh (head of importing), generating and following the import plans of the company Mr Nguyen Huu Hoang takes responsible for customs procedures Ms Nguyen Thi Hanh takes responsible for import documents

Technical department: including three small departments that are responsible for support & implementation, guarantee and technical assistance Support & implementation includes three stave Guarantee department includes Mr Pham Duc Khanh Technical assistance department includes three stave Although each department is in charge of different part, there is a close relationship between them They often support and help each other

Whereby, we can see that the organizational of company is very close, obvious with each position and parts The whole company is an unified whole under the direct leadership of director and management departments that are assigned duties clearly It ensures the better management and collects information quickly and correctly Therefore, the leaders can make right and timely decisions in managing and operating the business operations of company However, we can see from the above diagram that company does not have marketing department in its organizational structure, which exerts a large influence on business activities

PART II: THE BUSINESS ACTIVITIES

II.1 The markets and main products

II.1.1 The main products

Since 2006, the company has operated in the form of small businesses of all kinds of medical instruments, chemicals and equipment used in hospitals and laboratories They are related to the field of medical devices for chemistry, biology, medicine, environment And, company officially became a representative for large firms on medical devices and chemicals, such as:

Firms: CRONY INSTRUMENTS SRL (Italy), TECO DIAGNOSTICS (USA), HOSPITEX (Italy), CONVERGENTS TECHNOLOGIES (Germany) specialized in providing machinery and tools for the laboratory

SGM: supplying chemicals for medical environmental and testing

Firms: BIOTESTEN, BISTOS, NIHON KOHDEN, NOVA, INFINIUM, supplying machinery and equipment resuscitation department

The products and services of Anh Quan company that always ensure credibility, quality and completeness in the market, in which installed equipments include:

Table 1: Some medical devices and laboratory chemicals of company

(Source: Adapted from import contracts 2013-2014)

Ordinal

number

Argus - Switzerland Nemoto – Japan Sino MDT – China

2 Low temperature sterilizers used for

3 Washer, dryer used for fabrics Milnor – America

Aquastar - Italia Dongyang – Korea Image – Thailand

Medical equipments of Anh Quan company are very diversify, there are many designs, brands, types In which, the company's main products are mainly from suppliers: SGM, BIOTESTEN, CONVERGENTS TECHNOLOGIES (Germany)

These firms are familiar partner of company and they are well- known brands that ensure credibility and quality

II.1.2 The market of company

Recently, the company has developed in the traditional sectors and developed a number of other areas In particular, the enterprise has relationships with reputable hospitals, medical centers, preventive medicine, wellness center across the country and some foreign companies to make sales representatives about medical equipment Currently, the company is expected to make a total distribution of goods dealers, equipment dealers nationwide, increasing the scale and extensive sales network The company is determined to become a strong brand in Vietnam

II.2 The status of business activities

Anh Quan Trade and Technology Co,.Ltd as well as other companies want to get the highest profit in the market Thus, company always tries and efforts in business activities to achieve the best result In general, in recent years, the business activities

of company are relatively stable and company also gets certain successes

From 2006 up to now, Anh Quan Trade and Technology Co,.Ltd always operates efficiently, which gives stable benefit for company Company involved in two big projects that help company to confirm its brand and reputation in market, in which the most outstanding project is: providing 01 autoclave sterilizer, 02 washers, 01 dryer for National Institute of Burns - Le Huu Trac with worth in contract up to VND 3.498.000.000

The business activities from 2013- 2014 are quiet stable, the revenue and profit

of the year after is always higher than the year before It shows that the business operation of company has efficiency It is expressed through the following table:

Table 2: The situation of importing, turnover, profit after tax and costs 2013-2014

(Unit: VND)

(Source: From the finance report of company 2013-2014)

Ordinal

number

From the table we can see that in general, the import turnover of company in

2014 increased by VND 9.893.773.484, reached VND 18.355.479.104 This was a significant increase twice as highly as 2013

Therefore, there is a slight increase in turnover from 2013- 2014 Thanks to capturing the market demand and analyzing the needs of consumer, in two years, the busness operation has a strong development Company promoted its strength

The profit after tax of comapny in two past years is that: in 2013, it reached VND 86.218.391 and in 2014, it increased to VND 152.204.568 It illustrates that the business activity is good This is the result of the solidiary and effort of the officials and employees of the company over the years These achievements are thanks to the ongoing efforts:

+ Firstly, the company has continuously expanded the promotional activities, brand promotion to introduce the company and its product line to consumers in other provinces across the country The company has built an own company’s simple website which contains the completed information about companies and products It is convenient for customers to search and learn or contact with seller

+ Secondly, the company also expanded the import of chemicals served for the health sector which can not be produced, or the production of domestic not enough to meet demand Therefore these goods are being consumed and has contributed significantly to the promotion of sales growth

Besides, from the table we can see that the cost of business operation is quite large, this cost primarily derives from cost price Besides, selling expenses, financial expenses, interest payable, management expenses also account for a large propotion

The employees of company are not much, however they are skilled manpower, they are well trained In particular, the office block has 12 people, and work block are

25 people The staff are always keen to serve customer The salary of them depends on the department and the time they works

II.3 Evaluating and commenting on the strong points and weak points

II.3.1 Evaluating and commenting on the strong points

Through learning about the business situation of company, we can see that in general, the company has good results Although there are still some targets that are completed, company also confirms its reputation in the market and also meets the needs of customer In which, company has some following strong points:

Human resource: the stave and technicians have experiences and they are confident in their professional capabilities in order to meet the needs of customers It is considered as the most important advantage of company When employees have necessary skills, high quality which can ensure the quality of products and services of company

The realibility: Anh Quan company always commites to provide standard products, and equipments The products are deliveried in time, has warranty and high capacity Company gets the trust from its customers

The services after sale: the sales service with product is one of the important factors for customers of Anh Quan company Customers are supported by a team of experienced techinicians in order to meet the needs of customers in time and the most completed

The products are diversified about designs, brands, types that suit for different demands of customer

The importing condition is larger, including major markets such as: Japan, England, Germany It is opportunity for Anh Quan company to choose provider with many types and designs

II.3.2 The situation of using English