Báo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANY

Báo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANYBáo cáo thực tập bằng tiếng Anh tại VIETNAM YAMAGUCHI JOINSTOCK COMPANY

TABLES OF CONTENTS

TABLES OF CONTENTS 1

INTRODUCTION 3

LIST OF ABBREVIATIONS 4

LIST OF TABLES AND CHARTS 5

PART 1: OVERVIEW OF VIETNAM YAMAGUCHI JOINSTOCK COMPANY 6

1.1 Formation and development of Yamaguchi 6

1.1.1 General introduction about Yamaguchi 6

1.1.2 Functions, duties and products of the company 7

1.1.3 Foundation history 8

1.2 Major business areas 9

1.3 Organizational structure 9

1.3.1 The stuctural model of the company 9

1.3.2 The functions of departments 11

PART 2: YAMAGUCHI’S BUSINESS RESULTS ANALYSIS 13

2.1 Core markets, products and services 13

2.1.1 Core markets and partners 13

2.1.2 Key products and services 13

2.2 Yamaguchi Vietnam jsc’s business results analysis 14

2.2.1 Business results in the period of 2013 – 2014 14

2.2.2 2013 – 2014 business results analysis 16

2.2.3 Structure of human resources 17

Table 1.3 Stucture of human resources of Yamaguchi jsc 17

2.3 Strengths and weaknesses evaluation 18

2.3.1 Business activities and organizational structure 18

2.3.2 Using English in business 19

PART 3: VIETNAM YAMAGUCHI JSC’S EXISTING PROBLEMS 21

3.1 Yamaguchi’s SWOT model analysis 21

3.1.1 Strengths (S) 21

3.1.2 Weaknesses(W) 22

3.1.3 Opportunities (O) 22

3.1.4 Threats (T) 23

3.2 Some solutions for improving business efectiveness 24

3.2.1 Solutions for business strategy 24

3.2.2 Soluttions for declining expense/ rising turnover 24

3.2.3 Solutions for training, devloping human resources 24

CONCLUSION 25

REFERENCES 26

In the present economic context, small and medium enterprises play importantroles They bring power, fast developement and create jobs for peole to contribute tothe implementing of social welfare policy The enterprises developed increasingly,they are important for the world economy and the Vietnamese economy

In this context, Yamaguchi is Vietnamese small and medium enterprisedeveloping with the country’s economy and the world economy The company hascontributed Vietnamese GDP constantly and promoted goods exchanges betweenVietnam and many countries since its establishment The company takes part in thefields such as processing accurate precision, supplying experiment equipment, plantmaterial It developed in the past and affirmed its position in the market

Being recommended and allowed by English Department – Vietnam University

of Commerce, I have gratefully experienced as an intern in Administration Office ofVietnam Yamaguchi joinstock company After one month (from 05/01/2016 to30/01/2016), under the valuable support and instruction of managers and colleges inthe company, I was able to apply the knowledge obtained at university into practice,meanwhile collecting basic information to complete the internship report

I would like to express my gratitude towards teachers at English Department –Vietnam University of Commerce as well as my managers and colleges in Vietnamjoinstock company Especially, I would love to express my sincere thanks to mybeloved supervisor – Mrs Vu Thi Thu Trang who has helped me a lot to fulfill thereport I look forward to receiving comments and suggestions in order to perfect thepaper

Hanoi, February 01, 2016

Student Nguyen Thi Nhu Hoa

LIST OF ABBREVIATIONS

JSC Joint stock compamy

Ltd Limited

LCL Less than container load

FCL Full container load

HR Human resources

No Number

VND Vietnam Dong

LIST OF TABLES AND CHARTS

Diagram 1.1: Organizational chart of Vietnam Yamaguchi joinstock company

Table 1.1: Venture capital structure of the enterprise in the period of 2013 – 2014 (VND)

Table 1.2: Company’s business results in the period of 2013 – 2014 (VND)

Table 1.3 Stucture of human resources of Yamaguchi jsc in the period of 2013 -2014

PART 1: OVERVIEW OF VIETNAM YAMAGUCHI JOINSTOCK

COMPANY

1.1 Formation and development of Yamaguchi

1.1.1 General introduction about Yamaguchi

Full name of the company YAMAGUCHI VIETNAM JOIN STOCK COMPANY Abbreviated name YAMAGUCHI VIETNAM JSC

Type of business Joint stock company

Headquater Minh Hoa 2, Minh Khai, Hoai Duc, Hanoi, Vietnam

Transaction office 7th floor, A1-1, A2-2 building, Le Duc Tho, My Dinh, Hanoi Tel: (84-4) 66844282/ Fax: (84-4) 37349267

Date of birth: September, 29th, 1982Permanent residence : Minh Hoa 2 village, Minh Khai commune, Hoai Đuc district, Hanoi city, Vietnam

Workshops Workshop 1: Minh Hoa 2 village, Minh Khai

commune, Hoai Đuc district, Hanoi and workshop 2:

No 2, plot 3 Lai Xa industry complex, Kim Chungcommune, Hoai Đuc district, Hanoi

1.1.2 Functions, duties and products of the company

The company has VND 2.3 billion of charter capital

- The main funtions of the company are to process accurate precision some moulds, jigs and details under requirements and to develop other products by metal.

Beside the role of manufacturing phase, Yamaguchi Vietnam jsc assumes tradingactivities, it is the bridge between production, customs procedures, domestic,international logistics services supplies and consumers Through manufacturing,trading activities and services, Yamaguchi created much work for people, whichcontributes to improve their income and live, economic – social development as well

as to reduce the burden of unemployment rate for the country

- The company but also completes its functions not only implements its duties well: + Internal relation: Implementing labour policy, regime of asset management, regime

of public money and wage management, conducting the train and selection to improveprofession for staffs and workers simultaneously in the company

+ External relation: Being an annual manufactuing and trading unit, the enterprise has

to contribute the taxes exactly and fully to the State It needs to implement principles

of exporting – importing activities, external activities regulated by the State

The company directly carries out the duties of trading, distributing accuratemechanical processed products, trading, allocating, processing, importing andexporting agricultural machinery, experiment equipments, providing logistictransportation services with the principles of long term partners and transparentrelatioships which belong to the suppliers and observe under current laws Thecompany is one of strategic, prestigious units in the fields of their activities

- Products of the company:

+ UV spectrophotometer, 2 beam spectrophotometer, Gluten testing machine, plasticcrushers, electro cardiogram machine, noodle making machine, toxin discoverymachine, etc

- Finger machete, deep frozen pipes, spayring nozzle, etc

- Automatic bus, train washing system, system of mobile spaying and dustingsuppression, etc

1.1.3 Foundation history

2011:

On February 28th, 2011 Yamaguchi jsc was set up under No 0105165087 businessregistration license permited by Department of Planning and Investment in Hanoi Ithas 3 contributors’ kitty Total area of office and factory are only 150 meters square, itwas equiped basic machines which servered its mechanical engineering, processingand cutting mental, manufacturing machines and equipments professions

2012:

The company co-operated with Institute of Researching Rice Mekong Delta, Institute

of Plant Protection and University of Natural Sciences in Hanoi to research and createtypes of processing, testing quality of agricultural products such as deck machine,toxin discovery machine, rapid test kit, chemicals of stimulating agricultural productssuch as Glibberelin It still focuses on the business, the machining precisionsimultaneosly Total area of the office raised up 350 meters square

2013:

Yamaguchi expanded incessantly the scale, the area of the company rose up 500meters square In this year, the company co-operated with some home mechanicalcompanies such as Hanoi Mechanical Ltd company, Quang Trung MechanicalEngineering Ltd company to implement large mechanical processing projects whichare from Fujikin Ltd company, Daiwa Ltd company, Techno Taiyo Ltd company inJapan, Taiwan and China

2014:

After 4 years of constantly buiding and developing efforts, the company had had 2quite large workshops They are equiped moder machine systems to manufacture Thecompany cares about building up advantaged and easy working enviroment for allstaffs as well as for it more and more Therefore, in this year, the company opened onemore office which has its area 150 meters square and 22 staffs is in Sacombankbuiding, Le Duc Tho street, My Dinh ward, Tu Liem district, Hanoi In the year, itparticipated in the field of providing domestic and international transport logisticsservices, customs procedures

Yamaguchi targets to continue to consolidate, strengthen the enterprise’s activities effectively in 2016

1.2 Major business areas

Yamaguchi mainly performs in the following fields:

- Supplying and intallation of automatic car washing systems: Vietnam Yamaguchi is proud to be the exclusive representative of the Geowell company in Vietnam, which specilizes in providing and developing the system wash trucks, buses, car, auto, etc forthe contruction site, the declaration mining, bus and arterial roads in major cities

- Supplying domestic and oversea logistic transportation services, customs procedures

- Providing facilities QA, QC, laboratory, rapid test kit, food safety testing

- Providing plant material consumption: Some products are knife, cutting tools, drills, labor protection equipment, industrial pumps which are businessed and distributed by the company

- Machining of precision engineering: The company specializes in processing, cutting moulds, jigs and details

- Providing agricultural machinery: The enterprise trades food processing equipments such as millers, machine rolls, noodle making machine, toxin discovery machine, etc

- Providing chemicals: Yamamaguchi is an importer, a leading distributor of

laboratory chemicals, chemical miscrobiolog, molecular biology chemicals, chemical preparation, chemical reagent, standard solutions,etc The products are originated fromthe advanced countries of the world like America, Europe, G7, etc and certificated for analysis of the full range of information, quality assurance

1.3 Organizational structure

1.3.1 The stuctural model of the company

The Company’s organization system includes:

- Board of General Director includes 3 people General Director is Mr Do Xuan Minh,

2 Deputy Directors are Mr Do Duc Thanh and Mr Nguyen Van Phuc

- Yamaguchi company has 8 different supporting divisions which are: Office,

Accounting Department, Technique Department, Sale Department, Buy Department, Import – Export Logistics Department, Sale Logs Department, Administration and

HR Department Total amount of staffs are more than 90 people who are devided in differen sections, department in the company

The stuctural model of the company implemented in the following one:

Diagram 1.1: Organizational chart of Vietnam Yamaguchi joinstock company

Comments:

Yamaguchi’s organizational apparatus with medium scale which can be easily seen is

a perfect whole of different departments They has their certain duties and power,relationships of mutual dependencies and are arranged on the management level toimplement their functions and the purpose of the company, which helps them to createclosely relationships and effectively operational coordination According to the model,general director can directly recieve recommendation and give solutions promptly.Besides, the leaders also control the activities of each department easily However,with a view to managing the comapany well, the board of general director needs to hascomprehensive knowledge, good skills to lead it the best Limiting the depute of theright between the department leaders

ExportImport Logis

Administration and HR Department Technique

Department

1.3.2 The functions of departments

 General Director:

General Director – Mr Do Xuan Minh is the person who has highest power in theenterprise He operates generally, propose business and production orrientations,makes disions the most exacectly, flexiblely to gain the best effectiveness Thegeneral director has to be responsible for the whole of business and productionactivities and other activties of the enterprise He also is the person who is responsiblebefore his enterprise, the law for its operation

 Deputy Diretor:

Two Deputy Director are Mr Do Duc Thanh and Mr Nguyen Van Phuc The deputydirectors help the general director to direct and handle regularly the fields activities ofthe enterprise under his assignments The deputy directors can use the generaldierctor’s right to solve their assignments and has to responsible before the generaldirector and the law for their decisions

 Business:

It includes 2 departments They are business one and technique one

Business department: It is directly responsible for implementing marketing – salingactivities to normal and protential customers of the enterprise to achieve its purpose ofsales, market share, etc Besides, the staffs in the business department need to holdtheir customers, make them satisfied with services supplied The business departmentincludes 9 people with sales manager – Mr Nguyen Quang Dat

Technique department: It supports the business department to provide services ofinstalling, reparing machines supplying to the customers Receiving and handlinginformation which is involve in customers’ orders and complaints Technical manager

is Mr Pham Van Huy who leads 2 members

 Manufacture:

This is the unit where implement processing, producing activities of accurate procisionproducts served maching and the equipments of the factory The 2 workshop 1, 2 haveabout 68 workers who take part in production and are by 2 superviors They are MrBui Huy Tuan and Nguyen Van Hung

- Planing the detail of the production based on customers’ s orders and carrying out therequirements of management, production organization and general coordination tocomplete the manufacturing schedules

- Controling the quality of the products

 Exporting – Importing Logistics

Exporting – importing department has 4 staffs who take responsiblities for the workrelating intimately with the departments led by Mr Nguyen Hai Nam Planing anddeploying the delivery of goods of exporting and importing to meet the customers’requirements from the bussiness department Implementing and mornitoring theopening of customs declarations to meet a diliver date Besides, the sales logisticsfinds customers and supplies domestic and international logistics transportation andcustoms clearance services.

 Office: Including 2 departments:

Administration and HR department has 3 staffs and their manager She is Mrs LeThuy Trang who is responsible for recruiting new staffs promtly to fulfill thedevelopment and the demand of using workers of the compny increasingly To dothese, it is necessary to plan long term labor use for the enterprise, then find essentialpositions and their request of employment The department has to build, manageplaning organization, workers, wages, give advice the general director the staffsorganization, arrangement, draft regulations, synthesize the activities, planadministration, legal and external documents and archives management, ensurefacilitiies to serve business activities

Accounting department: The duties of chief account – Mrs Nguyen Mai Phuong arebookkeeping and supporting the general director to make strategic decisions andmanage 2 staffs The department supervises all of transactions and prepares declaration

of financial statements It manages cash flow and ensure cash for the activities in thecompany They include credit policy, debt recovery policy with a view to ensuring thecompany paid on time and gave payment policies for suppliers of the company Thedepartment usually works with the general director to make butget and estimatedexpenditure then report the year movements The information can be used in planingstaffs, buying assets and expanding demand of money before necessary

PART 2: YAMAGUCHI’S BUSINESS RESULTS ANALYSIS

2.1 Core markets, products and services

2.1.1 Core markets and partners

Vietnam Yamaguchi company is specialized in the fields of machining of precision moulds, jigs and details, developing new products, trading, exporting and importing of laboratory equipments, factory supplies, consumable items, providing domestic and international logistics shipping services, customs procedures

Beside the foreign markets such as Japan, China, Europe, etc with an aim to expandingmanufacturing and trading activities more and more However, it also doesn’t forgetexploiting domestic market

- Home market: The company mainly supplies equipments, materials, services oftechnical – scientific and industrial sectors for researching institutes such as Nong HoaInstitute of Researching Land, Mekong Delta Institute of Researching Rice, PlantProtection Institute, Chemical Institute, etc, universities, colleges, training careercenters such as Hanoi University of Natural Science, Hau Giang Vocational school,etc, Departments such as HMCM Departments of Agriculture and Rural, Thanh HoaDepartment of Agriculture and Rural, Center of Analysis and Classification of GoodsExport and Import in the North, etc, companies such as OPV Pharmaceutical JSC,Kinh Do JSC, Vietnam Paper Corporation,…) and individuals, households, agencieswhich have demand

- Foreign market: The company exports processing products for manufacturingcompanies in Japan such as Fujukin Ltd company, Daiwa Ltd company, Techno TaiyoLtd company, etc It supplies transportation and services and customs procedures incountries over the world, especially Japan, Taiwan, Singapore, China, Germany andItalia, etc

b Typical partners

Some typical partners of Vinanren are Vietnam STM Limited Company, SeikicoMechanical Ltd Company, Hanoi Mechanical Ltd Company, Quang Trung MechanicalEngineering Ltd Company, Dong Anh Licogi Mechanical JSC, Indochina Scientificand Technical Materials Ltd Company, Truong Thanh Comerce and Logistics LtdCompany, etc

2.1.2 Key products and services

- Technical scientific equipments

+ Experiment equipments: Analytical balances, technical balances, moistruredetermined balances, dryers, warm cold cabinets, agitators, assimilation machine,autoclave sterilizer, crushers, screens, centrifuges, etc