3 QUESTION 2: PREPARE AN INTEGRATED MARKETING COMMUNICATIONS CAMPAIGN FOR VINFAST WITH THE PURPOSE OF LAUNCHING VF 8 IN VIETNAM MARKET.. Phụ nữ ơi, chẳng cần như ai, chỉ cần như ý." Thu
Trang 1THE FINANCIAL
UNIVERSITY OF FINANCE & MARKETING
Bài tiểu luận kết thúc môn học Truyền thông Marketing tích hợp (IMC)
Majors: Marketing Specialized: Marketing Management Class: CLC_20DMA09 Course code: 2221702049709 Instrutor: Master Ninh Đức Cúc Nhật
Student Implementation:
Trang 2TEACHER’S COMMENTS
Student Implementation:
(This part is for teachers to directly guide and comment on students)
(Score in numbers) (Teacher signature)
MAJORS MARKETING
MASTER NINH ĐỨC CÚC NHẬT
Trang 3Table of Contents
QUESTION 1: USING THE THEORY OF COMMUNICATION PROCESS TO EXPLAIN
“FIRST AD – CHẲNG CẦN NHƯ AI, CHỈ CẦN NHƯ Ý” ADVERTISEMENT 1
1.VERBAL 1
2.GRAPHIC 1
3.MUSICAL 3
4.ANIMATION 3
QUESTION 2: PREPARE AN INTEGRATED MARKETING COMMUNICATIONS CAMPAIGN FOR VINFAST WITH THE PURPOSE OF LAUNCHING VF 8 IN VIETNAM MARKET 6
CHAPTER 1: MARKETING SITUATION 6
1.1.MARKET RENDT 6
1.2.CONSUMER RENDT 8
CHAPTER 2: BRAND UNDERSTANDING 9
2.1 B RAND VERVIEWO 9
2.2 C OMPETITORS WITH INFAST S AUTOMOTIVE PRODUCTSV ' 10
2.2.1 D IRECT AND INDIRECT COMPETITORS 10
2.2.2POTENTIAL COMPETITORS 11
2.3 B RAND PRODUCT LINES 12
2.4 P RODUCT ON CAMPAIGN INTRODUCTION 12
CHAPTER 3: CAMPAGIN OBJECTIVE 14
3.1.BUSSINESS BJECTIVEO 14
3.2 MARKETING OBJECTIVE 14
3.3.COMMUNICATION BJECTIVEO 14
3.4.MEDIA BJECTIVEO 14
CHAPTER 4: TARGET AUDIENCE (USING EXTERNAL MARKETING) 15
4.1.CUSTOMER (5W) 15
4.2.CLIENT 16
4.3.EDUCATOR 16
4.4 MEDIA 17
CHAPTER 5: STRATEGY APPROACH 18
Trang 45.1.CREATIVE AMPAIGNC 18
5.2.ADVERTISING PPEALA 18
5.2.1.EMOTIONAL PPEALA 18
5.2.2.RATIONAL PPPEALA 19
CHAPTER 6: MARKETING COMMUNICATION PROGRAM 20
6.1.TIMELINE ROADMAP 20
6.2.PHASE 1:AWENESS 21
6.2.1.TELEVISON IDEO OMMERCIALS V C (TVC) 21
6.2.2.DISPLAY DVERTISINGA 22
6.2.3.OUTDOOR DVERTISINGA 24
6.2.3.OBJECTIVE OF HASE P 1:AWARENESS 25
6.3.PHASE 2:LIKING 25
6.3.1.PRINT MEDIA 25
6.3.2.ADVERTISING 26
6.3.3.OBJECTIVE OF HASE P 2:LIKING 27
6.4.PHASE 3:CONVICE 28
6.4.1.PUBLIC ELATIONR 28
6.4.2.ADVERTISING 29
6.4.3.OBJECTIVE OF HASE P 3:CONVINCE 29
CHAPTER 7: BUDGET 30
CHAPTER 8: EVALUATION 32
8 A.1 DVERTISING & P RINT MEDIA 32
8.2.PUBLIC ELATIONR 32
REFERENCE 33
Trang 5Question 1: Using the theory of communication process to explain “First
ad – CHẲNG C N NHƯ AI, CH Ầ Ỉ CẦ N NHƯ Ý” advertisement
Answer
1 Verbal
Spoken word: Generali used at the end of the clip, so that a female voice with a gentle,
elegant voice said meaningful sentences such as: "Có niềm vui trong ngôi nhà nhỏ, có
niềm vui với cuộc hẹn hò, có niềm vui ngắm nhìn thành quả, có niềm vui chờ chuyến
đi xa, có niềm vui mỗi ngày làm mẹ Vì mỗi niềm vui đều xứng đáng yêu chiều Phụ nữ
ơi, chẳng cần như ai, chỉ cần như ý." Thus, it will be easy to convey to the listener in
a gentle but profound way
Generali's message: Although
knowing that friends only care and
worry about each other, they
become a bit too "imposed", but
each person only have a life to live
If you love, please accept and share
so that everyone can have the
courage to live with their own joys
Song lyrics: Variations of rap lyrics based on Becky G's Bella Ciao This is the main
repeats throughout the series, later on When it comes to that song, listeners will remember Generali's “SỐNG NHƯ Ý”
2 Graphic
Pictures: Generali uses the image of 5 girls who are close friends but have different
lives, linked to the image of modern women today They have a reunion after 6 years
of not seeing each other and recreate the lives of each girl, some are about to buy a house, some are getting a raise, some are rewarded with a trip abroad, others are dating
a perfect guy Each style and color on each girl's outfit represents their personality as well as their life
Trang 6With the first girl in a white and red
outfit, the modern chic style shows that
she is a noble person who has achieved
much success at work
And the second girl, although wearing a black suit, the story on the emotional side is somewhat difficult when she has
experienced many sad relationships
Next, is the girl in a white dress who
loves to travel and take pictures,
always cheerful and upbeat, loves the
experience
The girl who just got a raise with a red
dress represents luck and advancement
Finally, the mother is a nursing mother,
dressed simply but still highlights her
gentleness and talent in taking care
Trang 73 Musical
Arrangement: At the first part of the video, the lyrics are a bit sad, quiet (Đồ ăn nguội
hết rồi nè chế; Trời ơi, nay tưởng mày không tới luôn rồi; Hazz, đã 6 năm rồi còn gì)
Then there is the joy of bringing out the joys in life and the success that each person achieves Followed by a fun, vibrant pace telling about the joys of each person's life
(mua nhà tại trung tâm, chơi tinder quen được người ưng ý, được đi du lịch ở nhiều nơi, được tăng lương) After that, there was a rapping conversation, summarizing the achievements of each person in the past 6 years, and at the end, asking about the joy of
the nursing mother At this point, the music quiets down again and she gives pictures and videos about her happy life with her family in the past time
With the arrangement and music, the clip highlights that each woman always has her own joys in life No need to care about anyone, as long as they live according to their hobbies and wishes to make them always happy
Instrumentation: Drums, guitar, piano, violin
With the beat of the drums, it helps to make the music more lively while also keeping the rhythm of the music Along with the guitar, it plays out low notes to support the main melody, and along with the drums, it holds the beat to help keep the piano and violin in tune with the overall rhythm of the piece Finally, with the combination of all
4 instruments, the music is bassy and quiet but follows a common rhythm
Voices: The first is the fast-paced, happy rap voice, loving life with the present life,
then the quiet, prolonged, choir singing together expressing concern for the friend who
is a nursing mother This is also the mood of the 4 girls who both want to express their own joy and express their grief for the other girl in the guild
4 Animation
Action/Motion: At first, there
were 4 girls on the dining table,
who answered the phone, dressed
as a businesswoman, showing
their busyness at work, the one
sitting to check in food posted on
social networks, the other 2 girl
put her hands on each other's,
chatting happily after many days
of not seeing each other, now
everyone has their own lives
Trang 8Until the appearance of the 5th girl, everyone's eyes began to look at her with a few light reproaches While rap is the act of dancing, enjoying, smiling, showing satisfaction in 4 girls and when it comes to commenting on the other girl's life, all 4 girls act quickly, urgently, expression of sadness, displeasure on the face By the time the girl who is a mother of milk re-enacted her life, they used more expressive facial expressions All 5 girls were sitting under the stage admiringly watching the performance of their 5th daughter, while the mother smiled brightly to show satisfaction and pride Finally, the actions of parents, caring, loving and watching their children grow up day by day, recreate an extremely happy and joyful family, so that when recalling, the mother must also shed tears - tears of happiness to be the mother
of children
And finally, the actions of lying down on the sofa, looking at the phone and texting and smiling, looking at your achievements in your hand, hovering to buy clothes for the upcoming trip and finally The gentle caress of a mother's head for her first child as
he leans against his mother's womb listening to his brother's heartbeat Each action represents each person's own life and has its own meaning, all of which are geared towards the brand's message: "CHẲNG CẦN NHƯ AI, CHỈ CẦN NHƯ Ý"
Pace/Speed: Speed divided into 3 segments Before rapping, every action is slow and
gentle, while rapping, the speed starts fast and rushing, after the rap part is the deposition, rhythm, slow down This also shows the ups and downs in human life, life
is not always sublimated, there will be times when it will not be as expected
Trang 9in a small space, taking the dark color and red background as the main In each
scene is each person's own life, combined with the red background shows that to have such a life is the dedication of each person The scene is almost all dark, but only the main character is always illuminated by the lights Creating a scene with such a small
space can help viewers focus on the main story of each character through lighting that makes them stand out At the end, the white screen, representing light, freedom,
with a red background, symbolizes fire, goes with dedication and sacrifice as conveying to the audience the same content with the message that "Live your life to the fullest with passion and enthusiasm as long as you feel it's right for you”
Trang 10Question 2: Prepare an integrated marketing communications campaign for Vinfast with the purpose of launching VF 8 in Vietnam market
Answer Chapter 1: Marketing Situation
1.1 Market Trend
World situation
The short-term outlook for electric vehicle sales is quite bright as global EV sales in
500,000 vehicles, and in Europe about 450,000 vehicles
Particularly, electric car sales in the United States doubled compared to 2020 Currently, governments around the world are trying to support and promote the sale of electric cars
Picture 1.1: Sales of electric cars in the world increased sharply over the years from 2010 to 2020
According to the forecast of Bloomberg NEF (BNEF), the trend of electric cars will continue to explode in the near future with sales expected to increase by 66% in 2021, surpassing 5 million vehicles and equivalent to 7% of the total number of vehicles That number continues to increase and reaches 30 million vehicles sold by 2028, the proportion of electric vehicles will reach 48% of all commercial cars sold by 2030
Trang 11Continuous strong sales growth is expected to be the driving force behind the popularity of electric cars, towards the goal of 100% zero-emission vehicles (electric and hybrid) by 2050
Picture 1.2: Forecast of global share of zero-emission vehicles in the period from 2020 to 2050
Vietnam market Situation
Vietnam's electric car market has initially shifted and has been well received by the people A survey by the international strategic consulting firm Frost & Sullivan (USA)
in 2017 showed that 33% of Vietnamese consumers thought of buying an electric car for the first time Vietnam has a young population and lots of Internet users Vietnamese people's interest in electric vehicle technology has overcome its limitations such as high cost and time-consuming battery charging
The Vietnam Automobile Manufacturers Association (VAMA) has proposed the idea
of a roadmap to develop Vietnam's electrified vehicles from now to 2050 into 3 phases
In which, in the initial phase (2021-2030), Vietnam will reach 1 million electrified vehicles around 2028 In the second phase (from 2030-2040) of rapid growth, Vietnam maintains the rate electrified vehicles grow rapidly, by 2040 will reach about 3.5 million vehicles Phase 3 (from 2040-2050) steady growth will reach 4.5 million vehicles by 2050 and saturate after that with 100% electrified vehicle sales
Trang 12Picture 1.3: Willingness to buy an electric car in the next 12 months
According to the same study, when it comes to the influence of electric vehicle purchase decisions, consumers in the Philippines and Vietnam pay much attention to personal health aspects
Picture 1.4: Factors affecting the decision to buy an electric car
Trang 13CHAPTER 2: BRAND UNDERSTANDING
2.1 Brand Overview
Vinfast (or Vinfast LLC), full name is Vinfast
Manufacturing and Trading Company Limited, is a
Vietnamese automobile manufacturer established in
2017 This is a member company of the group
Vingroup, one of the largest multi-industry private
economic groups in Asia
Picture 2.1: Vinfast’s logo
Vinfast's name is connected from the abbreviation chain of the words "Vietnam - Style
- Safety - Creativity - Pioneer" with the meaning of honoring the Vietnamese brand car line The birth of Vinfast demonstrates the desire to build a world-class Vietnamese
brand Vinfast was introduced with the message that our country always creates its own preferences and always keeps safety in order to honor the first car and value of Vietnam's car Affirming the Vietnamese's ability to master modern
to creating a green future Smart and sustainable
Enterprises always focus on 3 core values: Classy products; Good price; Outstanding after-sales
Trang 142.2 Competitors with Vinfast's automotive products
2.2.1 Direct and Indirect competitors
Direct Competitors
At the end of 2021, Mercedes-Benz
introduced the EQS model at an online
event This car is capable of operating up to
770km, charging time at the fast charging
station from 10% to 80% battery is about 31
minutes
Picture 2.3: EQS car by Mercedes-Benz
Most recently, Thanh Cong Group and Hyundai Motor Company have launched the Ioniq 5 electric car, with a speed of
up to 185km / h, a maximum operation
of about 450km per charge
Picture 2.4: Ioniq 5 car by Hyundai
Another car from the Korean manufacturer
is Kia EV6, which is expected to launch in
Vietnam in the second quarter of this year
Newly completed in March last year, Kia
EV6 is designed with many engine
versions, including the version that has the
ability to accelerate to 100km / h in just 3.5
seconds, equivalent to many supercars
Picture 2.5: Kia EV6 car by Kia
Audi is also introducing the e-tron GT in Vietnam after a relatively successful launch in Thailand This is a sports car with
a luxurious appearance, compared with Porsche's Taycan model, which is also a sports electric car with a high selling price, about 5 billion VND
P icture 2.6: E tron GT car by Audi
Trang 15-Tesla is an American electric car
company When it comes to electric
vehicles, this is a formidable competitor
in terms of advanced technology and
eye-catching exterior In the near future,
when Tesla is imported to Vietnam more,
this will be a strong competitor of Vinfast
Pictủe 2.7: Tesla Model 3 car by Tesla
Indirect Competitor
With Vinfast's 3 current electric car lines, businesses also have to confront their gasoline car rivals such as:
For the VF e34, it will have to face fierce rivals in the C-segment SUV segment The
-Picture 2.8: Honda CR-V; Mazda CX-5; Hyundai Tucson
Vinfast positions VF 8 in the D-segment SUV segment, it will be equivalent to Toyota Fortuner or Hyundai Santa Fe Two names that promise to become its main counterpart are Mazda CX-5 and Hyundai Tucson, the two best selling C size SUVs in recent - -
(1.03 - 1.34 billion VND), Mitsubishi Pajero Sport (1.11 1,345 billion VND), Kia Sorento (999 million VND) VND - 1,289 billion VND), Toyota Fortuner (995 million
Trang 162.3 Brand product lines
Vinfast also focuses on developing a variety of electric motorcycles and electric cars such as:
Electric motorcycles
Electric Car
Vinfast Ludo Vinfast Feliz S Vinfast Theon S Vinfast VF E34
Vinfast Tempest Vinfast Klara S (2022) Vinfast Vento S Vinfast VF 6
Vinfast Klara S Vinfast Vento Vinfast Klara A2
Table 2.1: Vinfast products line
2.4 Product on campaign introduction
Officially launched at the Los Angeles Auto Show
2021 (USA), VinFast VF 8 attracts global consumers
thanks to its unique appearance and modern
technology Only 48 hours after opening for sale,
VinFast has received 15,237 orders for this model
VinFast VF8 is a completely new name but promises to be a strong competitor in the
-VinFast VF 8 is a line of electric cars designed to meet the highest international quality standards ASEAN
-Vehicles are the perfect combination of quality and value through superior technology, exceptional manufacturing techniques and dedicated service
Information about VF 8:
• Acceleration time from 0 - 100 km/h < 5.5 seconds
• Airbag: 11 - Number of seats: 5 seats
VF 8 interior is spacious and comfortable
Trang 17The actual image of VinFast VF 8 shows that this model has a more spacious interior compared to competitors in the same segment In particular, the cabin is covered with high-quality leather, the streamlined design brings elegance and sophistication The interior space is designed by the famous
studio Pininfarina, integrating a series of
advanced technologies to make each
customer's trip an impressive experience
Powerful engine
VinFast VF8 uses an electric motor, with
a capacity of 402 horsepower, 640 Nm of
torque, power is transmitted to 4 wheels
According to the manufacturer's announcement, VF8 can run 460 - 510 km for each full charge Acceleration time from 0-100 km / h of the car is 5.5 seconds
Modern technology
With the ability to recognize voice in Vietnamese regardless of region and many international languages, VF8 listens to you to adjust the air conditioning and entertainment system, becoming a reliable virtual assistant on every journey Towards maximum peace of mind and convenience for customers, VF8 will automatically update vehicle software remotely (FOTA), warn about battery status, search/locate and guide to charging station With a remote control system for car functions via VinFast App Owners can easily control and control their car
Some features in the advanced driver assistance system include
• Full parking assist (driver is in the car)
Trang 18Chapter 3: Campagin Objective
Increase brand awareness by 60% and build the positioning of Vinfast campaign
is not only standing for “Green Vehicle” but also in “Life Style”
3.4 Media Objective
Reach Total 15 millions viewers on Vinfast Media
Use Facebook, Instagram, TikTok to reach 85% awareness of target customers
Youtube and Tiktok convey product knowledge and make about 55% of
customers have a positive attitude to product