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ỦY BAN NHÂN DÂN THÀNH PHỐ HÀ NỘI TRƯỜNG CAO ĐẲNG THƯƠNG MẠI VÀ DU LỊCH HÀ NỘI GIÁO TRÌNH Môn học: TIẾNG ANH CHUYÊN NGÀNH LỮ HÀNH HƯỚNG DẪN – PHẦN 2: HƯỚNG DẪN Ngành: QUẢN TRỊ DỊCH VỤ DU LỊCH VÀ LỮ HÀNH Trình độ: CAO ĐẲNG (Ban hành theo Quyết định số: 194/QĐ-TMDL ngày 01 tháng năm 2019) HÀ NỘI, 2020 CONTENTS Unit ARRIVALS Presentation Vocabulary Reading Language and practice Listening Speaking Writing Exercises Unit TOURIST INFORMATION Presentation Vocabulary Reading Language and practice Listening Speaking Writing Exercises Unit TOUR BOOKING Presentation Vocabulary Reading Language and practice Listening Speaking Writing Exercises Unit TOUR ITINERARY Presentation Vocabulary Reading Language and practice Listening Speaking Writing Exercises Unit DESTINATION AND TOURIST ATTRACTIONS Presentation Vocabulary Reading Language and practice Listening Speaking 2 9 16 17 17 20 21 23 24 26 27 31 32 32 35 37 38 39 41 42 49 50 50 51 56 57 59 61 68 71 71 72 73 77 80 81 i Writing Exercises REVISION Unit TOUR COMMENTARIES Presentation Vocabulary Reading Language and practice Listening Speaking Writing Exercises Unit EATING OUT Presentation Vocabulary Reading Language and practice Listening Speaking Writing Exercises Unit RURAL TOURISM Presentation Vocabulary Reading Language and practice Listening Speaking Writing Exercises Unit ON TOUR Presentation Vocabulary Reading Language and practice Listening Speaking Writing Exercises Unit 10 COMPLAINTS Presentation Vocabulary Reading Language and practice Listening 82 85 93 102 103 103 105 108 110 110 111 113 123 123 123 125 128 137 138 140 141 146 146 146 147 150 152 152 153 155 162 162 162 164 171 173 174 180 183 188 188 188 189 192 193 ii Speaking Writing Exercises REVISION Further Tour Commentaries References 193 195 204 209 221 270 iii TUYÊN BỐ BẢN QUYỀN Tôi xin cam đoan giáo trình cá nhân tơi biên soạn, dựa kiến thức chuyên môn thân với tài liệu liên quan đến môn học liệt kê rõ ràng, chi tiết danh mục tài liệu tham khảo cuối giáo trình Tài liệu thuộc loại sách giáo trình nên nguồn thơng tin phép dùng ngun trích dùng cho mục đích đào tạo tham khảo Mọi mục đích khác mang tính lệch lạc sử dụng với mục đích kinh doanh thiếu lành mạnh bị nghiêm cấm iv LỜI GIỚI THIỆU Hiện nay, du lịch ngành ưu tiên phát triển Việt Nam Theo số liệu năm 2018 Vụ Lữ hành (Tổng cục Du lịch, Bộ VHTTDL), nước có gần 7000 hướng dẫn viên du lịch quốc tế, lượng người cần tiếng Anh chiếm đến 50%, cịn lại ngơn ngữ khác, Như vậy, trung bình năm Việt Nam đón 10 triệu lượt khách quốc tế nhập cảnh để tham quan du lịch kinh doanh Đối với trường đại học, cao đẳng sở đào tạo nghề, việc giảng dạy ngoại ngữ chuyên ngành cần thiết, kiến thức giúp sinh viên giao tiếp vận dụng hiểu biết chuyên ngành học với khách du lịch hay đối tác nước tiếp xúc làm việc với họ công ty lữ hành hay doanh nghiệp nơi Giáo trình Tiếng Anh chuyên ngành Lữ hành hướng dẫn - Phần 2: Hướng dẫn dành cho sinh viên có kiến thức Tiếng Anh chuyên ngành lữ hành hướng dẫn 1, hồn thành chương trình tiếng Anh bản, có khả nghe, nói, đọc, viết trình độ trung cấp, có kiến thức chuyên ngành lữ hành hướng dẫn Giáo trình gồm phần: Phần gồm 10 ơn tập có nội dung liên quan đến kiến thức chuyên sâu nghiệp vụ hướng dẫn như: đón khách, thuyết minh điểm, xây dựng chương trình tour… Mỗi gồm phần theo bố cục chặt chẽ Phần gồm thuyết minh điểm với chủ đề du lịch Việt Nam Giáo trình giúp cho sinh viên: - Có kiến thức chuyên sâu chuyên ngành lữ hành hướng dẫn tiếng Anh thông qua số lượng từ vựng, cấu trúc ngữ pháp, thuật ngữ chuyên ngành - Có kỹ năng, nghiệp vụ liên quan đến lĩnh vực lữ hành hướng dẫn - Có kiến thức chuyên ngành lữ hành hướng dẫn, liên quan đến hoạt động kinh doanh thông qua thực tiễn kinh doanh du lịch công ty lữ hành - Nâng cao trình độ tiếng Anh thơng qua kỹ nghe, nói, đọc, viết lĩnh vực chuyên ngành lữ hành hướng dẫn Trong trình biên soạn cố gắng lựa chọn, xây dựng nội dung sát với kiến thức chuyên ngành, phù hợp với chương trình khung chương trình chi tiết Nhà trường Nội dung để biên soạn giáo trình này: - Dựa vào số giáo trình Tiếng Anh chuyên ngành lữ hành hướng dẫn có liên quan nhiều đến lĩnh vực ngành du lịch tác giả nước thời gian gần nhất, giúp sinh viên thực mục tiêu giao tiếp thơng thường cơng việc, hồn thiện thêm kiến thức chuyên môn nghiệp vụ cách cung cấp cho sinh viên khả diễn đạt ngôn ngữ kỹ quan trọng nghề lữ hành hướng dẫn - Dựa vào số tượng ngữ pháp lựa chọn kỹ để phù hợp với mục đích củng cố kiến thức học mở rộng, nâng cao để ứng dụng - Dựa kỹ đọc, thuyết trình nghe nói lấy từ giáo trình v tiếng Anh với mục đích phát triển ngơn ngữ, có mở rộng chuyên ngành lữ hành hướng dẫn Trong thời gian làm giáo trình, tơi nhận nhiều giúp đỡ, đóng góp q báu từ phía bạn đồng nghiệp khoa Ngoại ngữ, khoa Du lịch, Ban giám hiệu Tôi xin chân thành cảm ơn khoa đạo sát Ban Giám Hiệu, Phòng Đào tạo trường cao đẳng Thương mại Du lịch Hà Nội Trong q trình biên soạn khơng thể tránh khỏi thiếu sót, kính mong đồng nghiệp góp ý để tơi điều chỉnh, hồn thiện Xin trân trọng cảm ơn! Chủ biên Nguyễn Thị Hồng Hạnh vi UNIT 1: ARRIVALS Objectives After finishing the unit, students will be able to: * Knowledge: - Develope vocabulary related to welcoming the guest and arrival places * Skills: - Greet and welcome guests - Use structures to confirm guests‘identity - Write an arrival information * Attitude: - Express confidence in communication - Be responsible for working 1 PRESENTATION Look at the photos and answer the following questions 1.1 Where are they? Example: at a hotel 1.2 What type of tourist or visitor is being welcomed in each case? VOCABULARY Arriving and moving on 2.1 Look at the list of arrival places Where you find them? Example: at an airport, at a seaport, at a land border domestic/international terminal Terminus Arrivals lounge Customs Border control Immigration Harbor Meeting point 2.2 Match a word in A with a word in B There may be more than one possibility A B accommodation a booking service car b bus city c centre connecting d desk information e flight rush f our schedules g lough shuttle h rank taxi i rental 10 transfer j service 11 transit 2.3 Complete the arrival information sheet using words from 2.3 If you have a flight, please go to the _2 lounge There is a bus between the airport and the city centre This scheduled takes approximately 30 minutes (45 minutes in the 5) Alternatively, you can go to the rank If you have pre-booked the transfer 7, please go to the information to meet your driver If you have pre-booked a hire car, please go to the desks 2.4 Insert the correct word from the box into the gaps customs officer check in collection departure lounge immigration officer baggage allowance travel documents immigration carry-on bag baggage queue visa When you arrive in a country from overseas the _ checks your passport In some countries you must have a _ before you can enter Then you proceed to the _ area to pick-up your bags and then to the _ who may, (but not always) check your baggage When you leave a country you must first _ with the airline to get your boarding pass If there are a lot of people you must _ Then you go through _, where they check your travel documents and then to the _to wait for your flight On most international flights you have a _ of 20 kilograms per person Many airlines allow you to take one bag on to the aircraft usually a maximum weight of kg This is called a _ 2.5 Study the paragraph above and answer the following questions What word means ‗abroad‘? What are ‗travel documents‘? What word means ‗go in‘? What are ‗international flights‘? PHU THO READING Pre-Reading task Look at the map of Phu Tho province Work in groups, try to give an overview of the province on the following points: Read the text and answer the following questions Area Population Capital Administrative divisions Location Ethnic groups Read the text and answer the following questions 258 Hung King Temple The Hung Kings Temple is a complex of majestic buildings located on the Nghia Linh Mountain, Phong Chau district, in Phu Tho province The complex consists of Ha Temple and Pagoda, Gieng Temple, Trung and Thuong Temples, and Hung King‘s Tomb Two hundred and twenty five steps lie between Dai Mon Gate and Ha Temple, which was built in the 15th century According to the legend, Au Co gave birth to a pouch containing 100 eggs, which hatched to produce 100 children Her husband, Lac Long Quan, led 50 children down to the coastal region to populate the land and propagate the race Au Co brought 49 children up to the mountainous area The eldest child, Hung Vuong, was left to become King; he founded the capital in Phong Chau and named the country Van Lang In front of the Ha temple, there is a 1,000year-old tree It is in this temple that President Ho Chi Minh had a talk with the soldiers on their way to Hanoi in 1954 He told them ‗The Hung Kings had the merit of founding the country, we have to protect it‘ Over 150 steps must then be climbed to get to Trung Temple According to legends, the Hung Kings built this temple as a place to rest and hold political meetings It is also where Prince Lang Lieu presented sticky rice cakes to his father, the King, on the occasion of Tet Holiday Continuing up the hill is the Thuong Temple It was built by the 6th Hung King to worship Thanh Giong, a legendary hero who defeated the An invaders of the ancient Chinese dynasty Later, the 18th Hung King abdicated in favor of Thuc Phan, who erected two stone pillars and swore to take care of the temple and of the Hung family's inheritance At the foot of the hill is the well Ngoc Hoa and Tien Dung, the 18th Hung King's daughters, have been worshipped at this temple It is said that the two princesses used to comb their hair and look at themselves in the water of this well Nowadays, the nearby public reception house, Cong Quan, houses the Hung Kings Museum, built to present numerous artifacts from the dawn of the nation when the Hung Kings founded and ruled the country Answer the following questions Why is the Hung King Temple known as a complex of majestic temples rather than a single one? …………………………………………………………………… 259 What can the names of these temples be interpreted in English? …………………………………………………………………… How many steps are there between Dai Mon Gate and Ha temple? …………………………………………………………………… Is there a famous legend about the origin of Vietnamese people closely linked with the Temple? Just retell it briefly …………………………………………………………………… What important event took place in Ha Temple in 1954? …………………………………………………………………… What role did Trung Temple play under Hung King dynasty? …………………………………………………………………… Who was Thuong Temple initially devoted to? …………………………………………………………………… Who are Ngoc Hoa and Tien Dung? What did they often by the well? …………………………………………………………………… Where can visitors see ancient artifacts of Hung King‘s reign? …………………………………………………………………… SPEAKING Tell your tourists about Tham Mountain Use the suggestions below - Tham Mountain: called Dau Rong Mountain - located along the main road-Thanh Ba industrial zone - on the peak - small pond called Ao Tien (Fairy Pond) - full of pure blue water - surrounding Than Mountain - hundreds of small hills - on the hill - grow tea, lacquer-plants and mu oil trees - in the area- produce cement, alcohol, and fertilizers WRITING Write a passage about Den Hung Remains Use the suggestions below - Den Hung Remains: located 95 km from Hanoi - this group of remains is tied to the legend about the 18 th Hung King who built Van Lang State, with Phong Chau as the capital - tomb Hung King - legend about Saint Giong - Gieng Temple: located - foot mountain - a well called Ngoc (emerald) 260 the princesses Tien Dung and Ngoc Hoa - look at their reflection- comb their hair - remain on Nghia Linh Mountain: many artifacts and remains of the Van Lang civilization: stone axes, bronze spears, ceramic bowls and plates, stone column, terra-cotta jars, bricks and tiles …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… 261 BAC NINH READING Pre-reading task What are shown in each picture? a What you think the people are doing in the first picture? What tradition they represent? b What aspects of the second picture are peculiar to people? c Who is the temple dedicated to in the third picture? Read the passage and answer the following questions Lim Festival The Lim Festival, organized in Lim village, is located 18 km from Hanoi, where Quan Ho, the special folk songs are performed It takes place every year on 13th day of the 1st lunar month Tens of thousands of visitors come here to enjoy the dialogue performances between ―lien anh" (male singers) and "lien chi" (female singers), the country's most skilled Quan Ho singers These are male and female farmers who sing different types of songs in the pagodas, on the hills, and in the boats Besides this, visitors can come to the Lim Festival to enjoy the weaving competition of the Noi Due girls They weave and sing Quan Ho songs at the same time Like other religious festivals, the Lim Festival goes through all the ritual stages, from the procession to the worshipping ceremony, and includes other activities The Lim Festival is a special cultural activity in the North The festival celebrates the "Quan Ho" folk songs which have become a part of the national culture and the typical folk song that is well loved in the Red River Delta region The Lim Festival is also celebrated with traditional temple games In one 262 game, teenage girls must mind a stranger's baby, chew pieces of sugar cane in order to create fuel with which to start and maintain a fire, cook rice, and prevent a frog from jumping out of a circle marked on the ground If the baby cries, the fire goes out or the frog escapes, the girl is disqualified Questions Have you ever been to The Lim Festival? Where and when does it take place? ………………………………………………………………………………… What popular activities and events are held during the festival? Which of these you like? Why? ………………………………………………………………………………… Do you know any popular topics of Dong Ho pictures? What are they intended to depict? ………………………………………………………………………………… How are materials used for Dong Ho paintings made? ………………………………………………………………………………… SPEAKING Tell your tourists about But Thap Pagoda Use the suggestions below - Another name: Ninh Phuc - Situated in But Thap village, Thuan Thanh district - 30 km north of Hanoi - Built in 1646 under the order of Lord Trinh Trang - The whole architectural complex: 10 mansions with 162 partitions - 10 mansions: divided into two main parts - To the right of the pagoda: Giant Bao Nghiem Tower, made of stone, 13 m high - Behind the pagoda: another tower, ton Duc, 10 m high - The pagoda: examples of wood carvings, statue of Buddha with one thousand hands and one thousand eyes, and statue ofTay Thien Dong Do Vietnam - Some 90 carvings and bass reliefs on the wall of the tower and corridors - These stone carvings: depict topics of every-day life in traditional 263 Vienamese society WRITING Write a passage about Dau Pagoda Use the suggestions below - located in Thanh Khuong village, Thuan Thanh district - 30km from Hanoi - built at the beginning of the 3rd century - in Buddha‘s main sanctuary - a large statue of the female genie Phap Van, seated on a lotus flower - near the temple - a famous tower built in the 6th century, stone towerHoa Phong, 17 m high, built as a protection against evil winds - located in Thanh Khuong village, Thuan Thanh district - 30km from Hanoi - built at the beginning of the 3rd century - in Buddha‘s main sanctuary - a large statue of the female genie Phap Van, seated on a lotus flower - near the temple - a famous tower built in the 6th century, stone tower- Hoa Phong, 17 m high, built as a protection against evil winds …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… 264 …………………………………………………………………………………… HUE READING Read the text and answer the following questions Hue was once the capital of the country during both the Tay Son and Nguyen dynasties Throughout the centuries, Hue has become a large complex of architectural relics and picturesque elegance UNESCO recognized Hue as a World Heritage site Royal Citadel The Royal Citadel is located on the banks of the Perfume River The construction of the square citadel, which was exclusively made from bricks, started in 1805 The wall is m high, 20 m thick and surrounded by a moat The citadel has ten gates: Nha Do, Sap, Ngan, Thuong Tu, Dong Ba, Ke Trai, Hau, An Hoa, Chanh Tay, and Huu Imperial Enclosure The Imperial Enclosure is located in the center of the citadel It mainly consists of the Noon Gate, Great Rites Courtyard, Thai Hoa Palace, Dai Cung (Great Court) Gate, Thuong Uyen (Royal) Garden, Trieu Temple, Thai Temple, Hien Lam Pavilion, Hung Temple, and Phung Tien Temple 265 Forbidden Citadel Constructed in 1804, early in the reign of Emperor Gia Long , it was first called Cung Thanh, City of Residences, and later renamed Forbidden Purple City by Emperor Minh Mang in 1822 It is connected with the Imperial Enclosure by seven gates Some of the architectural constructions found in the Forbidden Purple City include the Can Chanh Palace, Ta Huu Vu (Left and Right Houses), Can Thanh Palace, Khon Thai Residence, Kien Trung Palace, Royal Library, and Royal Theater Questions: When was Hue chosen as the capital of the South region? …………………………………………………………………………………… When was Hue chosen as the capital of the Tay Son Dynasty? …………………………………………………………………………………… When was Hue chosen as the capital of the Nguyen Dynasty? …………………………………………………………………………………… For how many years was Hue the political and cultural centre of the feudal state of Viet Nam …………………………………………………………………………………… SPEAKING Tell your tour group about Khai Dinh‘s Tomb Using the suggestions below: - Khai Dinh: ruled from 1916 to 1925 - The construction: begin 1920, complete 1931 - The architecture: unlike that of Hue‘s other tombs - 36 steps between four dragon banisters to the courtyard, flanked by two pavilions - The honour Courtyard, with its rows of elephants, horses and civil and military mandarins - Up three more than flights of stairs is the main building - Thien Dinh: divided into three halls - The walls and ceiling: decorated with murals of the ―Four Seasons‖, the ―Eight Precious Objects‖, the ―Eight Fairies‖, and other designs made out of colourful 266 bits of broken porcelain and glass embedded in cement - Bronze statue of Khai Dinh in royal regalia - Behind the statue: symbol of the sun - The Emperor‘s remains are interred 18 metres below the statue - Khai Dinh: worshipped in the last hall - The Tomb of Khai Dinh: 10 km from Hue in Chau Chu village WRITING Use the following suggestions below to write an introduction on the following tourist attractions: Da Nang (introduction): - when - its location - how to get there? - beautiful scenes Pho Da pagoda: - its location - its foundation - its architecture - its architecture style - its specific fame Son Tra peninsula - its location - its wonderful scenes (sea beach, historical remains, legend about female spirits …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… 267 …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… LAM DONG READING Read the passage and answer the following sentences Lam Dong Tourist attractions Lam Dong province is located in the western region of the central highlands at an altitude of 1,500 m Mountains and forests account for 70% of the area of the province Founded over a century ago (1893), Da Lat is an attractive site with a nice climate, beautiful landscapes and waterfalls, as well as old French villas To reach Da Lat to Ho Chi Minh City, drive along National Highway 20 for 300 km The road gradually rises when it reaches Da Lat at Prenne Falls and, from here, there‘s a great view of the vast pine forest From Phan Rang province, take National Highway 11 up the Dinh river, past the historic site of the ancient Cham Kingdom to reach the Ngoan Muc pass (picturesque pass) where one can admire the imposing natural landscapes The romantic town of Da Lat is highly praised and well known for its lakes, waterfalls, pine forests and for its colonial French architecture The first hotel was built in Da Lat in 1907 It was a wooden house named hotel du Lac (Lake hotel) Climatologists call Da Lat ―the city of eternal spring‖ due to its moderate average temperatures that not fall below 10˚C (50˚F) in the winter and never exceed 20˚C (68˚F) in the summer 268 Thanks to their favourable conditions, a wide array of flowers are grown in this area, such as orchids, roses, rhododendrons, xac phao flowers, camellias, mimosas, cherry plums, white narcissi etc Many kinds of fruits and vegetables from temperate regions grow here all year round, such as artichokes and strawberries, persimmons, plums, apples and peach The population of Da Lat is very diverse, an integration of the three cultural regions of North, Central and South of Viet Nam Its inhabitants are known to be very hospitable From Da Lat, tourists are able to visit the villages of ethnic groups, such as the M‘nong, Ma, and Co Ho These groups grow coffee and tea, and raise domestic animals During village festivals and joyful occasions, visitors can see the villagers dancing, singing, and playing music Questions: Where is Lam Dong province located? …………………………………………………………… What is about its topography? …………………………………………………………… When was it founded? …………………………………………………………… Can you define the Da Lat‘s location? …………………………………………………………… What you think of Da Lat‘s beauty? …………………………………………………………… Is it right to say Da Lat a city of eternal spring? Why? …………………………………………………………… Can you tell something about Da Lat people? …………………………………………………………… How many tourist attractions are there? Can you name each of them? …………………………………………………………… Where‘s each of the tourist attraction? …………………………………………………………… 10 How to get there from the city centre? …………………………………………………………… Find out mistakes of these sentences below and correct them Xuan Huong is a beautiful lake located in the Centre of Da Lat The road around a lake was also encompassed by pine trees Dalat Market is one of a most colourful and lively market in the country Hundreds of stalls display a wide array of flowers, fruits and vegetables from the tropical and temperate zones The park consist of at least 300 different kinds of flowers, hundred of which 269 are in blossom all year round.(Da lat flower park) The 18 Hole golf course was located in the centre of the city The course run pasted several low hills closed to the famous Ho Xuan Huong Lake (see Golf course) Dalat had three magnificent large palaces, which are simply refered to as palace 1, palace 2, palace The Cathedral, which is located on Tran Phu Road, near the Dalat hotel had been built between 1931 and 1942 Where is Lam Dong province museum located? SPEAKING As a tour guide, tell your tour group about Xuan Huong Lake and Cremaillere Railway Using the suggestions below - In the centre of Da Lat - Created in 1919 by a dam Named after a 17th century Vietnamese poet - The lake: circumnavigated by a strollable path - Paddleboats: look like giant swans can be rented near Thanh Thuy Restaurant, 200m northeast of the dam - A golf course: refurbished, occupy 50 hectares, near the Flower Garden - Palace Hotel: look Xuan Houng Lake from the south WRITING Write a short summary of Da Lat City with the format below - Location - Area - Population - Weather - Its features 270 - Sightseeing …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… ………………………………………………………………………………… REFERENCES Christopher ,Y., 1992 Check in, English in tourism, Prentice Hall Dubicka, I., & O‘Keeffe, M., 2004 English for International Tourism, Pearson Education Ltd Jacob, M., & Strutt, P., 2007 English for International Tourism Longman Press Ha Thi Thuy Linh., 2018 Nghiệp vụ Hướng dẫn Du lịch NXB Ha Noi Peter, S., 2009 English for International tourism Longman Stott, T., & Holt, R., 1998 First Class – English for Tourism, Oxford University Press Walker, R., & Harding, K., 2006 Tourism Oxford University Press Walker, R., & Harding, K., 2006 Tourism Oxford University Press Walker, R., & Harding, K., 2006 Tourism Oxford University Press 271 272