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ffi N B0 GrAO DUC vA DAO rAg rntldnc DAI Hgc rAv o0 KHoA QUAN TRI KINH DOANII **C LUAN vix 16r NGHIEP Trylc Tr$Nc cQc r ac TUr$n DtINc ya DAp T{0 PHAT TIMN NCUON NHAN IIIC I ffi NHANfl C0XC TY PEMICO YIIT NAM TAI TP CAN THO ll GVHD: Thdi N , SVTH: Phan Thi Hoing Phrfic MSSV: 0854030238 Lfp: DHQTKD3B 12 rnudxc, trirlfiY"Do THTJVIBN \- L.002263 LGI CAM $N 8)*&s Trong su5t nhirng ndm hoc tAp tr6n gi6ng dudng dpi hgc, em dd ti6p thu rn6t lugng l6n ki0n thuc quy bao cfrng nhu kinh nghiQrn tir tiruc tiSn crrQc sdng rnh thfly cd Truong Eai hgc Tdy E6 dd nhiQt tinh tmyAn d4t vd giirp dcr em su6t nhu'ng thdng ndm c1ua Nay, em xin ch6n gui lcri c6m on d6n toan th6 qqi tirAy c6 Xin chdn cdm on Khoa Kinh t6 - Quin tri kinh doanh, T'rudng Eai hoc Tdy DO da t4o diAu ki6n thpt t6t cho em thuc hiQn khod 1u0n tdt nghiQp cira rninh Xin ch6n thdnh c6m on Th.S ThAi Ngq Vir dfl tin tinh hrroi-rg d6n, girip em hodn thdnh kho6ludn tdt nghigp Xin chAn catn on dtln chi TrAn Thi I{6ng Giang vd cd:c cd chr-i, anh chi trorig cdng ty Pepsi chi nh6nh CAn Tho .- i -, Va loi cu6i cing em xin gui loi ch6n thinh cim o'n d6n nh'i'ng risi-r:d'i thA.n gia dinh vd bpn bd dA nhiOt tinh tng hQ, clQng vi0n girip *cr Cdn Tho, ngdy thdng ndm 20 I 1\H4,N xET ci;a cnu rlcrr r{er EoNG u>*rs Cin Tho, ngdy, .thdng ndm 20 I NrrAN xET cuA clAo vrEro puAx BrE'N ur*cs Cdn Tho, rgdy thdng ndm 201 NHAN xET cuA tnUr.f ner DoNG ur*cr Cin Tho, ngdy thdng ndm 20 I MUC LUC cHUoNG r: TONG euAN tai 1.2 Muc ti6u nghiOn criu 1.2.1 Mgc tiOu chung 1.2,2 Muc ti0u cu th6 1.3 Phuong phrip nghiCn criu 1.3.1 Phuong phrip th6ng kC 1.3.2 Phuong ph6p phdn tich sd 1iQu 1.4 D5i tucr-ng - ph4rn vi nghiOn criu 1.4.1 E6i tucrng j 1.4.2 Phpm vi nghiCn cfu 1.5 V nghia dC tai 1.6 BO cqc nQi dung nghiCn cuu 1.1 Co so hinh thdnh i OC cHuoNG 2: TONG QUAN Vr CoNC Ty 2.1 Th6ng tin chung v0 doanh nghiQp 2.1.1 Lich sir hinh thdnh vd ph6t tri6n cdng ty pepsiCo 2.1.3 Co c6u t6 chric nhdn .2 .2 .3 2.L2 Ngdnh nghO - Linh virc kinh I PEPSICO 2.1).1 Vai net vC PepsiCo toan cAu 2.1.1.2 Lich su PepsiCo quoc t6 2.1.1.3 Lich sir PepsiCo ViQt Narn 2.1.1.4 Tai CAn Tho doanh sg 2.1.4 MQt sd k6t qu6 hopt dQng kinh g doanh t3 2.1.5 Nhfing co hQi vd th6ch thuc ddi v6'i sir hopt dQng vd phrit tritin cria chi nh6nh c6ng ty 14 2.1.5.1 Co 14 PepsiCo h0i 2.1.5.2 Thrich thri'c 15 2.r.6 Dinh hu6ng phrit tritln chi nh6nh c6ng ty pepsico tai cAn Tho 15 2.2 Circ quy ch6, quy dinh cria c6ng 16 1y CITUONG 3: CO SO LV LU,IN VN C6NC rAC TI.IYEN DING, EAO T4O PrTAr cutJ 3.1 Co so ly lu6n vii tuyiSn dung 3.1.1.KhriiniQmvCtuyendUng 3.1.2 Vai trd cria tuyrin dung 3.1.3 Ngudn tuy6n dung rnrEN vA MO HiNH NGHdN 17 11 t7 t7 17 b0 3.1.3.2 Ngu0n b€n ngoai 3.1.3.1 Ngu6n nQi 11 18 3.i.3.3 circ gitiph6p thay th6 cho tuy6n dung (tuyen dpng tarn thoi) 3.1.4 Hinh thric tuyt-An dUng 3.1.5 Quy trinh tuytin 3.2.1 Khrii 19 dUng 19 3.1.6 D6nh giri hiQu qui ctra c6ng t6c tuy6n 3.2,Ddo t4o vd phrit 1g dung 21 tri0n 21 ni0rn 21 3.2.2 Mgc tiOu vd vai trd cria ddo t4o va phat tridn ngu6n nhdn IUc 22 3.2.2.1 Muc 22 1i6u 3.2.3 C5c phucrlg ph6p ddo t4o vd ph6t tri6n 23 viQc 3.2.3.2 Diro tao ngodi c6ng viQc 3.2.3.1 Edo tao cdng 23 24 3.2.5 Hi6u qui ddo t4o vd ph6t tri6n , 3.3 M0 hinh nghiOn criu 3.3.1 NQi dung nghiOn cuu 3.3.2 Thitit k6 mdu 3.2.4 Quy trinh ddo tpo vd ph6t tri6n 27 2g 2g ,, 29 2g CHUONG 4: THTI C TRANG C6NC TAC TUYEN DUNG VA DAO TAO PHAT TRIEN NGUoN NHAN LTIC c6Nc TY PEPSICo CAN THo 31 4.1 Thuc tr4ng c6ng tiic tuy6n dqng cria tung phdng ban tai c6ng ty .31 4.1.1 c6ng tric tuycn dirng tai c6c phdng ban h6 tro cho vi6c bdn hdng 35 Sales 4.1.1.2 Phong NhAn su 4.1.1.3 Phong Marketing 4.11.1 Phdng 4.1.1.4 Phong 35 36 37 K4 (Key Account): Khiich hdng trgng di0m 4.1.1.5 Phdng I&S: Hu6n luy6n vd ddo tao 4.1.1.6 Phong Kti torin 3g 39 .40 4.1.r.7 Phdng PA (Product Availability): Dg doiin nhu cAu thi truong 41 4.1.2 C6ng t6c tuy6n dpng tai cric phdng ban h(r tro s6n 42 4,1.2.1 Phdng I&S (Irrplementation and Sustainability): HuAn luyen vd ddo t4o 42 xu6t xu6t 4.L2.2 Phdng Product: Sdn 4.1.2.3 Phong QC (Quality control): Ki6rn so6t ch6t ch6t 4.1.2.4 Phong Utility: H6 trg s6n 4.1.2.5 Phdng HR (Human Resource): Nh6n xu6t .43 luqng sU 4.1.2.6 Phdng PA (Product Availability): Kho 44 45 46 47 PHU LIJC Z?: MQT SO FORM MAU VE TUYEN DUNG VA DAO TAO ' pnAr rRIEN ' ?#T ryPEFrsIGo EMPLOYMENT INTERVIEW ASSESSMENT INTERI'JATIONAL Date of aoolicant Position aoolied for Name of bv : : lnterviewed : Please circle one number of each criteria: Job knowledge ( Relating to positro po0r requiremenfs of n applied for) Experience ( Previous and relevant experience) 234 Communicative ability (Use of I a ng u age, expressions, comprehension) Attitude & Aptitude ( Eagerness, trainable qualrty, percepflveness ) Personality (mannerism, confidence, abillty to interact, appearance) Computer 2 Not able to Poor lmpression Poor Recommendation : 4 nteruiewe r' s sion ature Excelle,nt rmpressron 234 Average Excellent Average Excellent t I Keen & eager 2345 Average Very good ability Average Dull Sound experience backqround Average Ability express/und erstand : Adequate Poor Additional remarks Excellent No relevant English skill Average experience a lnteruiew / / 20 Dato' & g PEPSTCO EMPLOYMENT APPLICATION FOR JOB INTERNATIONAL Vi tri dU Position tuydn: applied: 86o c6o trfc tidp cho Mr/]vlrs/Jvls: (Direct report to Mr/Mrs/Ms, pls write full name * CHI TIET CA NTTAN PERSONAL DETNLS Sex Full narne Qudc t!ch: Male Ddn tQc: Nationality Race sinh: Date of birth(rumrntyyg Nghy thdng ndm Tdn gido: Religion Place of birth P e rmanent re gi s te re d addre s s Resident address DiQn tho4i cddinh: dQng: Email: Mobile phone Email ID Card No Issued date Issued place Issued date Issued place Passpon No Trinh dQ vIn h6a: Education level Chuy6n m6n: Speciality Tinh trqng srfc kh6e: Chi6u cao: Health status Height Cdn n{ng: Weight Tinh tr4ng gia dinh: C6 gia tlinh status Tii kholn ngdn EOc Married Single Marital hing: Bank Accotnt Number NgAn hing: Sd Ma sdthud: PIT Code Chfi tni khoin: Name of beneficiary Branch nHXg: social Insurance thdn Chi nhdnh: Bankname ? Di Phone number Ndi ileng Number kf kh6m chfia bQnh ban rtdu: lst Medical Treatment place registration U Female QUA TRiNH HQC TAP EDA CATI O NAL BAC KGRO A ND Til Odn TOn Trrrdng Chuy6n nginh BXng ct'o/ Chfng chi (th4ng/ndm) (thdng/ndm) From To SchooUlnstitute Faculty / Major Subject Diploma/Certificate I t cAc KH6A HU.{N LUY0N TNAINING COURSES Tt (thlng/ndm) From Ddn Trddng tliro t+o Chuy0n dC Chrfnq chi Ngddi cdp (tMne/ndm) To Training SchooUCenter Topics/Subject Certificate/Issued by KHA NANG NGoAr NGO & vr rfNu FOREIGN I.ANGUAGE ABIIf,TY & COMPATER SKILL '::::Y:::: '::::::?':' (.) *':: Nqoai ngfl Cdp iIO chrlng chi N6i (*) Khfl nlng Vi tinh Computer Skills Sfi dung cdc phdn m6m fng dgng L{p trinh Progratnming !' M0 16 Description Nghe y!& i':'::':: :::::: Thlnh thao Proficient Doc :::::: Trung binh Ydu Mequate Poor euAN u0 cm pirur Ouan hQ Relationship Vg/Ch6ng(spo a t€n natne Binhday (dd/mn/wyi Nghd nghi€p occupation Dia chi Address use) SdCMND IDCardNo Con L Hg vir Full FI*ILY REIATIONSHIP N&iy th6ng n5m sinh trailSon SdCMND IDCardNo SdCMND IDCardNo 56'CMND IDCardNo SdCMND IDCardNo Anh/chi/em(ruQt) Brothcr/sister Chi/Sister Chi/Sister Em trai/young brother Em trai/young brother Em giilyoung sister Em gdilyoung sister euA rRiNH r,Arvr vrSC WORKING BACKGROUND Til ( Ddn T€n Ddn vi cOng t6c Chrlc vU Had been Working Position ttuing/ndm) (thdng/ndm) From ( ye ar/mo nth To ) ( y e ar/m onth) for CAC THONG TIN KIIAC OTHER INFORMATION Phrlrlns ti€n di lai Sd thich hi6n nav Current hobbies (sports, music, Anh/Ch! cd ngrrdi thdn .) lim viQc C6ng ty cfia chrlng t6i kh6ng? Xin n€u rd chi tidt, ndu c6 Do you have any friends or relatives working in our company? If any, please wite down the details t Anh/ch! c6 ban ho{c ngrrdi th6n lim viQc cho cdc ddi thti cqnh tranh crla chring t6i kh6ng? Do you have any fiends or relatives working in our competitors? I Ban bidt ei vd c6ns tv PeosiCo Vietnam : What you know about PepsiCo Vietnam? Trddng h{p khdn c6'p xin li6n hQ vdi ( T6n, mdi quan h€): In case of emergency , please notify with ( Name, relationship) Dia chi: sdAian thnai Address Telephone No Ll xin vi6c: Reason for aoolyi, Mrfc hldns mong mu6n Expected : salary Di6u ki6n lim vi€c (ttia didrn thdi sian) Working conditions ( place & time ) Ndu drroc tuydn , nlo Anh/Chi c6 thd U{t itdu lim viQc : Ngiy When can you start to workwllh us, if employed Tdi xin cam doan nhfrng ldi khai tr6n it6y lI tl6ng stf that Ndu c6 gi sai s6t t6i xin hoin totrn chiu tr6ch nhiQm I cefiify that all statement given in this application form is true If any found to be untrue, consequences arised Nh6n vi6n kf t€n I will be entirely respowible for thc : Employee's Si4nature Date a^ XET DUYET APPROVAL Gi6m Ddc/Tn/6ng ddn vi dd xudt (Endorsed by Departmentar Head) z Vitri: rerrel Position a Mrfc h/dng (Gross): Salary t Thdi gian thfi'viQc (1007oludng): 02 thdng period ( 100 VoSalary): 02 Months Loai hdp ddng thdi han : Probationary Ngny bdt ddu lim vi€c ndm Commencement date Chfr kf - Silnature Contract type with term Noi of years LICH HuAx luvEx Coaching Calendar Mar-l1 TrAn Ptrudc Hi6p Dfl Irmf,iDAY IIJSDAY WTDNNDAY ffiINSDAY IilDAY I , Paperlthrk Papertl$rk Ilb*'lt h Hop nhomTU Paerf'lbrk Dislbrqlh SaTwU fSntu*DCR l0 ll t2 Ibd('llltl Vlbrk'Illtr DCR l-!an l'tnn Ilbrk'lfitr Ubrk'Ull0r DCRKIm DCR Khicn luyen ilhcinrSblB Db PlutTai Itan lupn qrytftr l-kn lupn[hclwrbiry Ttumttholesaler DCR Khoa h Pryi Db [tyTrang l-tanlupn[hmtwgfiirB lbprfiomDCR 0newftOne SANNDAY DCR P4erllbrk thi ItanhrymqytinhbhPepi 0h PhdTai t[s [TrarB OneuihOne 0rBxffiOrP t4 l5 l6 t7 l8 t9 vtb*'vlnl Ilbrk'llltt lllhrk'Urtr lllbil'liutt PMtien ftifuong Thamlttlrohsder DCRr-hi DCRKK, DCRllen ttCRGhrg NgSau linnkryrnthctnr$h llnnlupn[hclnrtrilB Han ltpn qtry[irh h PeFi itnn lupn I'rhrctnrBdsirg Db VanTlBn Dis lbrg lbs tls llruPhr Onewfi0m 0mtvft0m 0mwth0m 2t 'tl 23 24 t( 26 lbp nhomIU ub*rwft llbrk*Ultt Vlbd('Ulh Kiemfavatum hy ThamYlfiohsder DCRBaTU DCRTam DCR Tam Vsicmler Han tryut [brclnrdbnU Itnn krltn ilhctnn$hip llnnluyulbrc@srB tX l-lx/Ptttr IIs l'hu Pluc Db MyTrarU SaTraq E)is lI$Phr fbfrfiHrDCR l-hffimDffi OnetvihOrE I 18 29 30 3t Pftdtien$ituaq Thmlliolesaler Paperlibrt Tongketba hogtung3 Caylhong W.Wl1ryi1 o.tl"oltir lh3 nh6m li'r W"$ GonorrrrrrE ro8 NH[IT Thdng : O8 /2OIO DR : TRL|ONG MINH Territory: Og ! 9/8 20t8 5/8 10/8 zil4 11tA 1ZA 24tA 4ta 1718 a ) 8/8 2da Bii V5n Nhrlt 28lA Trdn Qudc Th[r 21t8 L6 Anh Phudnq 30/8 Chdu HoA NghTa tlto ? nANc rHEo n6r DR di6n vio kd hOach thdng/ngdyftudn a t :1 * pEPSICO BEV+AGL$ SCOnTB0ARD Y ]ilDCRr xSnqamng IGT QUA TUAil Itdhqchngiy Ih0 thi ilru ruolc cso nel,qr iluunnrcaanet- 10 Ba Ihd IU l THllftiir{ KHolcH Thritl{m Th0 tiiu Th0 Biy rdra r6rc 13! 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TAI LIEIJ THAM KHAO Hodng Trgng - Chu Nguy6n'MQng Ngq,c Phdn tich dfi liQu nghiCn cf,u vdi SPSS NXB: Th6ng k0 \l r ThS Nguy6n Van Dii)m & PGS TS Nguy6n Ngc.rc Quan.2007 QuAn tri nh6n luc.NXB: Dpi hqc kinh t6 Qudc Oan Ts TrAn Kirn Dung QuAn tri ngudn nhdn luc VO Minh Sang.2011 Tai liQu gi6ng d4y Quin tri Marketing VO Minh Sang.2010 Tdi liQu gi6ng dqy Phucrng phrip nghi€n ciru kinh doanh Internet: www.Canthoinfo.corn www Pepsico.com wwr.v.Tai lieu.vn Lttp=trn ewi et co u.ynto e rml@ ( rvwrv arti edn.vn/h otlei ?tlame:new'sview&i D9 c vdo thring 3,20 r 2) d:443 (Dqc vdo th6n g 20 12) trUp"lUeqlim.24h.com.vJ/die hj:::l (Eoc viro th6ng 3.2012) lay&Agpflgqcareer.com.vn/viljo (Eqc vdo thdng 03.2012) ]$try.pepsicccareer.c ruarr3gqr.hlrul- (Dec lljA6_rE2BAef;Aqcpg4t_ vao th6ng 3.2012) Ufyy,hiqUhA!.qup4Siioahocha),/chitiet/nghe-marketrng:Uraqe-,t4h-!e! t[aU{png-.itgn: ri g}h:.!Q:d4n g- t en - 0 g - 0.y -02 ( D oc vdo thtin g 2A n) ;,41ar1y \ (Eoc , vd.o hieqtroc conr/khoahgghqylhl$glhghs-sales-ban-han g_ thang 2012) blto:/ltnietUilqc.c nuoc-dong- chai -ti eu -chuarl (E gc viro th6ng I 2t D 12) http:/iwrvrv.tekcom.vnllOaa[gqdgl&il ligualit.v_conrrol_9,o2goe%29.htrrd (Dsc vdo th6ng 3.2012') http:/iklraigiang.ynea&khaa:hoc/quan-1),-ksy_:aqsAu$i jj9.htqil (Doc vao th6ng 3.20t21 nttg./, ww1v gr ay.vn/@php31=3.gi-I30 (Dpc vd o rh6 ne Z0 t2) supervisor.html (Egc vdo th6ng 3.2012) http ://www.timviecnha h.com/viecla m/consvieci25 13952/Utilify: superviso r-siam-sat-phan -xuon g-phu-tro.html (Egc viro th6ng 20 12) rl n lr L TRUdNG,DffiG.O qi rttu vrEN
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