Luận văn đào tạo nguồn nhân lực tại cục thuế thành phố hải phòng

JJ =11 TRUONG DAI HQC KINH TE QUOC DAN —0O0— VU MINH TRANG DAO TAO NGUON NHAN LIC TAI CUC • • • • THUE THANH PHO HAI PHONG r Chuyen nganh: Kinh te lao dong LUAN VAN THAC SI KINH TE NGUOI Hl()\G DAN KHOA HOC TS VO NHAT TRI DAI HOC K.T.Q.D, TT THdNG TIN THtfVlFN PHONG LIAN AN-TL'LIEL HA NOI - 2016 rf YEU CAU CUA HOI DONG CHAM LUAN VAN THAC SI VE t A •) Nhtrng diem can sua chua bo sung trudc nop luan van chfnh thuc cho Vien dao tao SDH Chu tich Hoi dong (Ky va ghi rd ho ten) Cam ket cua Hoc vien7 Hoc vien (X/y va ghi rd ho ten) Neu hoc vien co trach nhiem chinh sua theo yeu ciu cua Hoi ddng chfim luan van Trong trucrng hop kh6ng chinh sua se khong dugc cong nhan ket qua bao ve Hoc vien phai dong ban yeu ciu chinh sua vao trudc phdn muc luc luan van chinh thuc nop cho Vien DT SDH Cong hda xa hoi chu nghia Viet nam Doc lap - Tu - Hanh Phuc Ban nhan • xet luan • van thac • si De tai: Dao tao nhan lye tai cue thue Hai phong Chuyen nganh: Kinh te lao dong Hoc vien: Vu Minh Trang Ngirdi viet nhan xet: PGS.TS Nguyen Nam Phuong, khoa Kinh te va Quan ly nguon nhan luc, DHKTQD Y nghia de tai nghien cu-u r y r y r Theo ly thuyet mdi ve su tang truong, mot nen kinh te muon tang truong nhanh va d muc cao phai dua tren it nhat true co ban la ap dung cong nghe moi, phat trien tang \ 7 r a co so va phat trien nguon nhan luc, phat trien nguon nhan luc la then chot Chi co luc lugng lao dong dong va re khong the tien hanh cong nghiep hoa ma doi hoi phai co doi ngu lao dong co trinh chuyen mon cao Khong co mot ky thuat hay phuong phap quan 7 r ly nao co the dem lai hieu qua, neu khong co nhung ngudi co du nang luc va trien khai no Trude su canh tranh dang dien cang khde liet cung nhu cuoc khung hoang kinh te ma cac quoc gia dang phai doi mat, cac doanh nghiep muon ton tai, dung vung va phat trien thi phai khong ngirng nang cao hon ntra chat luong doi ngu nhan luc cua minh thong qua hoat dong dao tao nguon nhan luc, Cue thue Hai phong dang tien hanh sap xep bo tri A lai nguon nhan luc de phu hop vdi yeu cau va nhiem vu vi vay cong tac dao tao dang dat yr r •> nhu mot nhu cau cap thiet de nang cao trinh cho ngudi lao dong Vi vay tac gia chon de tai “Dao tao nhan lyc tai cue thue Hai phong” lam de tai luan van Thac sy la can thiet va co y nghia ca ve ly luan lan thue tien - Noi dung nghien cuu phu hop vdi ten de tai, ten de tai phu hop vdi ma so dao tao - Luan van khong trung lap vdi cac tai lieu, cong trinh nghien cuu da dugc cong bo ma ngudi doc dugc biet Noi dung luan van Chuang 1: Hgc vien da he thong hoa nhung van de het sue ca ban v& cac khai niem ve nhan luc, nguon nhan luc va dao tao nguon nhan luc doanh nghiep, quy trinh dao tao nguon nhan luc mot doanh nghiep bao gom: xac dinh nhu cau dao tao nguon nhan lire, xac dinh muc tieu dao tao nguon nhan luc, lua chon doi tugng dao tao, xay dung chuong trinh dao tao va lua chon phuong phap dao tao, lira chon va dao tao giao vien, xay r ' r dung ke hoach chi phi dao tao va danh gia ket qua dao tao va su dung sau dao tao Dong thdi, hoc vien cung phan tich cu the cac yeu to ben va ben ngoai doanh nghiep anh > z r r hudng den cong tac dao tao nguon nhan lire doanh nghiep Ket cau chuong nhin chung la hop ly Chuang 2: Xuat phat tu chuc nang nhiem vu cua cong ty, co cau to chuc bo may va dac diem nguon nhan luc cung nhu dac diem san xuat kinh doanh tac gia da mo ta thuc dao tao nguon nhan luc tai cue thue Hai phong Trinh tu tien hanh danh gia thuc trang dao tao cua cong ty dugc tien hanh dua tren trinh tu cac budc tien hanh mot chuong trinh dao tao ma tac gia dua d chuong dieu the hien tinh logic cua van de nghien cuu Ket qua edng tac dao tao dupe mo ta thong qua so lieu cap nhat cua tir nam 2011 den nam 2015 chia theo tinh chat lao dong, theo gidi va theo nghanh nghe Muc dap ung nhu cau dao tao nguon nhan lire cua cue nam cung dugc tac gia tinh toan va phan tich theo tinh chat lao dong, theo gidi tinh va theo linh vuc dao tao Chuong 3: Dua tren co so ly luan dua d chuong 2, uu nhuoc diem cung nhu cong han che cua cong tac dao tao phan tich d chuong 3, phuong hudng phat tridn cua cong ty, dinh hudng chien luge dao tao nguon nhan luc thdi gian tdi tac gia da dua nhom giai phap de hoan thien cong tac dao tao thdi gian tdi Cac giai phap co nhung dong gop nhat dinh cho cong tac dao tao nguon nhan cua cong ty thdi gian tdi z Mot so gop y cho luan van + Tac gia can viet lai muc phuong phap nghien cuu cho ngan ggn va sue tich the hien dugc phuong phap phan tich so lieu se su dung luan van, nguon so lieu thu cap Z > va so cap Tac gia dieu tra 200 nhan vien lam viec d cac phong tac gia can lam ro: vay 200 phieu co phan bo deu cho cac phong hay khong? each phan bd nhu thd nao? Nhung nhan vien dugc dieu tra co dugc dao tao mAy nam qua hay khong? Thdi diem tien hanh dieu tra la nao? Cach thuc dieu tra nhu the nao + Viet lai tong quan nghien cuu, khong nen chi tong quan cac luan van thac si Chuong 1: Bo sung them cac hinh thuc va phuong phap dao tao Tac gia c&n lam ro ve mat ly thuyet su khac giua cong tac dao tao va qui trinh dao tao Bo sung them mot s6 tieu chi danh gia hieu qua cua cong tac dao tao Tim hiSu them kinh nghiem ve dao tao cua mot s6 co quan co cung loai hinh nhu Cue thue Hai phong de rut kinh nghiem thuc thuc cho to chuc dang nghien cun Chuang 2: Phan phan tich thuc trang se hoan thien hon neu tac gia phan tich them r r •» bo may la cong tac dao tao cua Cue thue Hai phong Vay ket qua dao tao the hien a bang 2.11 la Cue thue true tiep dao tao hay duqc gui di cac co sa dao tao ben ngoai Hieu qua cua cong tac dao tao duqc phan anh bang nhtrng chi tieu nao? No bien dong qua cac nam sao? Viec xac dinh noi dung chuang trinh dao tao a cue thue duqc thuc hien nhu the nao? So cac lap duqc thuc hien qua cac nam nhu the nao? + Ket qua dieu tra khao sat cua tac gia ve danh gia chuang trinh dao'tao va trinh giang day cua dpi ngu giang vien the hien a bang 2.8 va 2.9 can duqc cu the cho chuang trinh nao hay noi dung dao tao nao day chinh la can cu de giai pharp a chuang III + Chuang 3: Can dau tu them ham luqng noi dung cho chuang de ca cau luan rO van can doi han Mot so giai phap can duqc gan ket vdi phan phan tich thuc trang a r \ r r a chuang vi du: Giai phap tao dong luc can duqc tac gia luan giai no gan ket vai cong tac dao tao a cue thue nhu the nao? + Bo sung them danh muc tai lieu tham khao Ket luan Day la mot cong trinh nghien cuu doc lap Tuy mot s6 nhuqc di£m cin sdm khac phuc de ket qua nghien cuu co the phuc vu tot cho cong tac dao tao taicuc thug Hai phong, song nhin chung luan van da dap ung duqc muc tieu nghien cuu dd va dap ung duqc yeu cau ve noi dung va hinh thuc cua luan van thac si Tac gia luan van xung dang nhan hoc vi thac si chuyen nganh quan tri nhan luc ndu bao ve cong truac hoi ddng Ha noi 25/1212016 Ngircri nhan xet PGS TS Nguyen Nam Phuong * CONG HOA XA HOI CHU NGHIA VIET NAM Doc lap - Tu - Hanh phuc BAN NHAN XET LUAN VAN THAC SY • • • De tai: Dao tao nguon nhan luc tai Cue thue Thanh Hai Phong Tac gia: Vu Minh Trang Chuyen nganh: Kinh te lao dong Nguoi nhan xet: PGS.TS Cao Van Sam Don vi cong tac: Tong cue Day nghe, Bo LDTB&XH Sau nghien cuu luan van va cac tai lieu co lien quan khac, toi co mot so nhan xet sau day: Tong quan chung Muc dich nghien cuu cua de tai la de xuat mot so bien phap nang cao chat luong dao tao nguon nhan luc tai Cuc thue Thanh Hai Phong De dat duoc muc dich nghien cuu, de tai da tap trung lam ro co so ly luaij ve dao tao nguon nhan luc; danh gia thuc trang cong tac dao tao nguon nhan luc tai Cuc Thue Hai Phong; va de xuat mot so giai phap nham nang cao chat luong dao tao nguon nhan luc tai Cuc Thue Hai Phong •> •> A Uu diem, nhuoc diem cua luan van ve noi dung, hinh thuc - Ti'nh cap thiet cua luan van: De xay dung duoc doi ngu can bo, cong chuc, vien chuc co pham chat dao duc tot, co ban linh chi'nh tri, co nang luc, co tinh chuyen nghiep •> cao, tan phuc vu nhan dan, ben canh cac khia canh khac cua cong tac to chuc can bo can phai co cac hinh thuc dao tao, boi duong phu hop, hieu qua Dao tao, boi duong can bo, cong chuc la nhiem vu thuong xuyen, co y nghia quan trong, gop phan tich cuc viec nang cao trinh chuyen mon, nang luc cong tac, chat luong va hieu qua lam viec cua can bo, cong chuc, vien chuc; huong toi muc tieu la tao duoc su thay doi ve chat thuc thi nhiem vu chuyen mon Thuc te, cong tac dao tao, boi duong cua can bo, cong chuc noi chung va cua Cuc Thue Hai Phong noi rieng chua thuc su hieu qua nhieu nguyen nhan: Noi dung, chuong trinh, hinh thuc va phuong phap dao r \ r tao, boi duong chua dap ung yeu cau thuc tien; mot so chuong trinh dao tao, boi duong a r r a r nang ve ly luan, dan trai, thieu su lien thong, ke thua, trung lap ve noi dung, thieu tinh thiet thuc, chua di sau vao ren luyen ky nang, nghiep vu cong tac cho can bo, cong chuc Do vay, can thiet phai doi moi, nang cao chat luong, hieu qua cong tac dao tao, boi duong doi ngu can bo, cong chuc Day cung la mot nhiem vu quan duoc xac dinh Chuong trinh tong the cai cach hanh chinh nha nuoc giai doan 2011-2020 Do do, viec nghien cuu de tai “nang cao chat luong dao tao nguon nhan luc tai Cue Thug Hai Phong” la rat can thiet - Noi dung cua luan van phu hop voi chuyen nganh dao tao - Ket cau cua luan van gom chuong la hop ly Tac gia su dung cac phuong phap nghien cuu khac nhu: phuong phap nghien cuu ly luan va thuc tiin, phuong phap thong ke xu ly so lieu, phuong phap phan tich du lieu, Cac phuong phap nghien cuu duoc tac gia khai thac, su dung hop ly, dat hieu qua nhat dinh Cac chuong, muc duoc trinh bay ro rang - Ket qua moi, co y nghia khoa hoc ve ly thuyet, ung dung: Tac gia da lam ro co so A A A ly luan ve nguon nhan luc, dao tao nguon nhan luc; dua duoc cac khau cua qua trinh dao tao nguon nhan luc; danh gia thuc trang cong tac dao tao nguon nhan luc tai Cuc Thue r A a Hai Phong, phan tich nguyen nhan cua nhung ton tai, han che tu de xuat mot so giai phap nham nang cao chat luong cong tac dao tao nguon nhan luc cua Cuc Thue r A A » * Nhung van de can bo sung va chinh sua: - Ve noi dung Chuong I Co so ly luan ve dao tao nguon nhan luc + Trong Chuong nay, tac gia da phan tich, lam ro mot so khai niem co lien quan r den nguon nhan luc, dao tao; dua duoc quy trinh to chuc dao tao; phan tich duoc a cac nhan to anh huong den dao tao nguon nhan luc Tuy nhien, de nghi tac gia phan biet khai niem “dao tao” voi “boi duong” Trong cac cong trinh nghien cuu truoc day, khai niem “dao tao” duoc hieu la qua trinh truyen thu, tiep nhan co he thong nhung tri thuc, ky nang theo quy dinh cua tung cap hoc, bac hoc; khai niem “boi duong” duoc hieu la hoat dong trang bi, cap nhat, nang cao kien thuc, ky nang lam viec cho ngudi lao dong Cach hieu cung dong nhat voi quy dinh tai Nghi dinh sd 18/2010/NDCP 05/03/2010 cua Chinh phu ve dao tao, boi duong cong chuc + Tai muc 1.2 Noi dung cua dao tao nguon nhan luc (trang 11), tac gia dua cac khau cua qua trinh to chuc dao tao gom xac dinh nhu cau, muc tieu, doi tuong dao tao, lua chon va dao tao giao vien, Tuy nhien, tai khau “Lua chon va dao tao giao vien” (trang 22), tac gia phan tich “cac giao vien can phai duoc tap huan de nam vung muc tieu va co cau cua chuong trinh dao tao chung” Vay, cau hoi dat la “se phai tO chuc tap huan cho giao vien”? Theo toi, de to chuc dao tao, boi duong cho can bo, nhan vien thi ngoai viec xac dinh muc tieu, noi dung, hinh thuc dao tao phai lua chon duoc doi ngu giang vien co du nang luc, kinh nghiem de giang day dap ung muc tieu dao tao, boi duong chu khong phai lua chon doi ngu giang vien roi lai phai di tap huan cho giang vien Day la dieu kien tien quyet de to chuc cong khoa dao tao, boi duong Viec tap huan cho doi ngu giang vien la khong kha thi - Ve noi dung Chuong II Noi dung chuang II de cap den thuc trang cong tac dao tao nguon nhan luc tai Cue thue Hai Phdng Tac gia su dung nhieu bang so lieu de minh hoa ma A X han ket qua dieu tra, khao sat - Ve noi dung Chuang III Mot so giai phap nham hoan thien cong tac dao tao nguon nhan luc tai Cuc Thue Hai Phdng Tren ca sa phan tich, danh gia thuc trang cong tac dao tao nguon nhan luc tai Cuc Thue Thanh Hai Phdng, tac gia da de xuat cac giai phap nham nang cao hieu qua cong tac dao tao nguon nhan luc tai Cuc Thue Tuy nhien, theo toi, noi dung dao tao, boi duang can bo, cong chuc, nhan vien Cuc Thue can bam sat quy dinh ve dao tao, boi duang da duac quy dinh tai Nghi dinh so 18/2010/NH-CP; noi dung dao tao, boi duang can tap trung vao Boi duang theo tieu chuan ngach cong chuc; Dao tao, boi duang theo tieu chuan chuc vu lanh dao, quan ly; Boi duang bat buoc toi thieu kien thuc, ky nang chuyen nganh hang nam (thdi gian thuc hien la 01 tuan/01 nam; mot tuan duac tinh bang 05 hoc, mot hoc 08 tiet) Trong do, viec xay dung noi dung chuang trinh dao tao, boi duang theo tieu chuan ngach cong chuc can bam sat quy dinh ve tieu chuan nghiep vu cac ngach cong chuc, chuyen nganh thue bao gom x x r vien cao dang thue, Kiem tra vien trung cap thue, Nhan vien thue duac quy dinh tai Chuang II Thong tu so 09/2010/TT-BNV 11/9/2010 cua Bo truang Bo Noi vu ban hanh tieu chuan nghiep vu cac ngach cong chuc chuyen nganh ke toan, thue, hai quan, du tru Do vay, cac giai phap duac de xuat can bam sat cac yeu cau, noi dung quy dinh tai cac van ban noi tren x r x x Ket luan Luan van co mot so gia tri nhat dinh ve ly luan va thuc tien; dap ung duac muc tieu, yeu cau ve noi dung va hinh thuc Xac nhan cua ca quan ngu'di nhan xet Ha Noi, thang junam 2016 Ngmri nhan xet Cao Van Sam 87 ca nhan la ca so de xac dinh chuong trinh, noi dung dao tao Giang vien mot mat la nhung nguoi thuc hien cong tac dao tao theo chuong trinh dao tao da duoc ban hanh, mat khac ho la nhung ngudi tham gia xay dung chuong trinh, cap nhat noi dung dao tao mdi cho can bo, cong chuc De truyen thu kien thuc hieu qua nhat thi can dao tao tot cho giang vien dac biet la phuong phap su pham Mot so khong it giang vien co kien thuc, ky nang tot song phuong phap dao tao han che Ho can duoc dao tao thuong xuyen dd cap nhat nhung tri thuc mdi theo kip yeu cau su phat trien cua nganh thue Hien nay, doi ngu giang vien tai Cue thue TP Hai Phong so luong han che, ngudi giang day chu yeu la cac giang vien thue ngoai den tu Tong Cue thue, Trudng Nghiep vu thue, Hoc vien Tai chinh, Cue thue can co bien phap de dao tao doi ngu giang vien kiem chuc co nang luc, chuyen mon cao, phuong phap giang day tot, on dinh va du ve so luong Dong thdi, Ban Lanh dao Cue thue, can bo, cong chuc phu trach cong yr r tac dao tao can tham muu, gop y kien xay dung doi ngu giang vien cua nganh thue vdi lanh dao cap tren nhu sau: Mot la, can xac dinh quy dinh ve tieu chuan cu the cho giang vien, giang vien kiem chuc tham gia dao tao; tang cudng bien che cho cac co so dao tao, boi duong can bo, cong chuc cua nganh Thue Hai la, xay dung bo sung, hoan thien cac che do, chinh sach hop ly doi vdi doi ngu giang vien, tao dieu kien thu hut ngudi cd trinh do, nang luc chuyen sau, nhiet tinh cong viec tham gia giang day Ba la, to chuc cac lop dao tao, boi dudng cho giang vien de nang cao nang luc giang day, truyen dat kien thuc va kinh nghiem thuc tien cho hoc vien; cung cap cac thiet bi dao tao hien dai, can thiet de ho cd the phat huy het kha nang cua minh cong tac giang day 3.2.2.5 Sir dung hieu qua kinh phi dao tao Kinh phi dao tao dong vai trd quyet dinh de thuc hien mot chuong trinh dao tao, cd kinh phi thi hoat dong dao tao mdi cd the dien va van hanh mot each tron 88 tru Hien nay, so lucmg can bo, cong chuc cang tang them nen chi phi dao tao nnuon nnan luc cung tang them Hang nam, Tdng Cuc thue cap kinh phi dao tao cho Cuc thue TP Hai Phdng dua tren ke hoach dao tao ngudn nhan luc ma don vi xay dung Cng tac dao tao chi co the dat duoc hieu qua kki viec su dung kinh phi phai dam bao dung muc dich, dung doi tuong Tuy nnien, nguon tai chinn cho enng tac dao tao cho Cuc thue rat han che nen can coi enng tac quan ly tai chinh va phan bn kinh phi dao tao De su dung co hieu qua kinh phi dao tao, Cuc thue cin xem xet, thuc hien mot so bien phap sau: - Xay dung cac budc dao tao mot eceh chi tiet, cu the, hop ly: Cuc thue can phai xac dinh cc budc cu the troog qua trinh dao tao nguon nnan luc tai don vi, xem xet ca phai lam gi trudc, lam gi sau; chuong trinh, noi dung dao tao; phuong phap dao tao, thue giang vien dao tao, chuan bi tai lieu hoc tap, enng cu ho tro cho enng tac giang day va hoc tap Viec len ke hoach chi tiet dam bao kinh phi duoc tinh toan hop ly, sat vdi thuc te, dam bao chi phi dao tao toi thieu nhung cong tac dao tao van dat duoc hieu qua cao - Phan bn hop ly nguon kinh phi dao tao: Thuc te cong viec cua can bo lam viec tai Van phdng Cuc phuc tap hon so vdi cac Chi Cuc thue nen yeu ecu ve trinh chuyen mnn doi vdi moi ca nhan enng cao hon Do do, Cuc thu£ TT Hai Phong nen uu tien dao tao can bo, cong chuc lam tai Van phong Cue Dong thdi enng gianh kinh phi dao tao ldn cho cac can bo, enng chuc lann dao, quan ly, chu chdt cua nganh - Ap dung tien bo khoa hoc enng nghe dao tao de giam thieu cac chi phi dao tao can thiet lien quan, dam bao enng tac dao tao kip thdi, khoa hoc, cai tien r 3.2.3 Hoan thien danh gia thuc hien cdng viec de bo tri, sd dung hop ly ■ ■\ ngudn nhan luc sau dao tao Nhu cu dao tao cua Cue thue dua tren viec xem xet, danh gia thuc hien enng viec cua tung enng chuc Viec danh gia thuc hien enng viec duoc thuc hien theo 89 qui, nam Tuy nhien, viec danh gia chung chung, chua thuc su phan loai duoc dung ket qua lam viec cua cong chuc Vi vay, Cuc thue dua tren ban mo ta cong viec va tieu chuan thuc hien cong viec da xay dung tien hanh xac dinh nhu ecu dao tao de dua cac tieu chi danh gia thuc hien cho phu hop Tu do, nna quan ly co the phan loai duoc nang luc cua tung cong chuc, nhin thay di£m manh co the su dung cua moi nguoi de bo tri dung cong viec, tranh bo phi tai nang Vi du r e a e nhu cong chuc co ket qua hoan cong viec dung han, cd nhieu sang tao, gidi ve r ♦ r r •> nghiep vu kiem tra se dupe bo tri vao cac Phdng Kiem tra thue, Thong qua ket qua danh gia thuc hien cong viec, Phong To chuc can bo cung danh gia lai duoc phan nao qua trinh dao tao cua minh de co nnung dieu chinh xac dang va kip thoi 3.2.4 Hoan thien cong tac tao dong lire cho cong chhrc nham tri nguon r r nhan irc chat twang cao cho Cuc thue Tien luong la mot troog nnung cong cn quan troog chinh sach kinh te, x r r xa hoi Tien luong khong nhung tao dong luc tang trudng kinh te va giai quyet cong bang, tien bo xa hoi ma gop phan nang cao hieu qua cung nnu nhu quan ly cua nna nuoc Tien luong la cong cn giup nha quan ly thong qua khai thac het kka nang tiem tang, sang tao cua ngudi lao dong Trong hoat dong cong vu, tien luoog giu vai tro dac biet quan trong, la mot nnung yeu to tien quyet thu hUt va giu ngudi co tai Trong nhung nam gan, hien tuong can bo, cong chuc tai Cc thue TP Hai Phong chuyen sang lam viec tai cac khu vu tu co dau hieu tang dan Tuy viec tra luong cho ngudn nhan luc theo thang bang luong nna nuoc nhung Cc thue nen xay dung quy che khen thudng, dong vien can bo, cong chuc cua minh dat duoc nnung tich cco cong tac quan ly thue va phai dam bao duoc tinh cong bang, dan chu cac hinh thuc khen thudng Ban Lann dao Cc thue can co chinh sach tuyen duong tap the, ca nhan dat tich xxat sac thuc thi cong vu Doi voi can bo, cong chuc co nghiep chuyen sau, ky nang tot se duoc dua vao quy hoach cac r r r chuc danh lanh dao cap Cue thue, Phbng va Chi Cue thue, Ban Lanh dao Cc thue phai dam bao viec bo tri, sap xep cong viec phu hop voi kha nang cung nnu nang luc va sd trudng cua tung ca nnan Dieu giup cho 90 moi cong chuc co the phat huy het nang luc lam viec cua minh, dOng thoi ho cung nhin nhan thay trien vong nghe nghiep tuong lai de tan tam lam viec, hoc hoi, gop htt suc minh vi cnng viec Cuc thut TP Hai Phong nen thuong xuyen tao dieu kien thuan loi cho cac can bo, cnng chuc nghi phep theo quy dinh cua phap luat ve lao dong de hn co thoi gian nghi ngoi tai san xuat suc lao dong, dong thoi giai quyet cac cnng viec rieng, mang tinh ca nan Dong thoi, cnng doan cung nhu lan dao co quan thuong xuyen quan tam dtn doi song cua tung ca nhan co quan: thuong xuyen tham hoi, dong vien nnuoi na cua cnng chuc bi om dau, tai nan; to chuc Trung thu cho cac chau thieu nhi, khen thuong bang tien mat doi voi em cua cong chuc cd than tich xuat sac hoc tap va ren luyyn; mot nam it nnat mot lan to chuc cho cnng chuc cua minh di tham quan, du lich, Hon nua, Ban Lanh dao titn hanh dau tu trang thitt bi hien dai, phong lam viec rong rai, sach se, gon gang tao dieu kien co so vat chat tot nnat cho doi nnu can bo, cnng chuc lam viec Cuc thut can xay dung mni truong lam viec dan chu, chu dong phoi hop cnng viec tranh tinh trang chia be phai de nguon nhan luc tai co quan phat huy htt duoc tiem nang cua minh Co nnu vay, doi ngu cnng chuc Cuc thut mdi yen tam cnng tac, nnan thay duoc nnung uu dai trudc mat va tuong lai lau dai, moi cnng chuc se doc long lam viec, gan bo cang dai lau vdi co quan, don vi, tranh hien tuong chay mau chat xam kku vuc quan ly hanh chinh cnng 3.2.5 Mot so giai phap khac 3.2.5.1 Hoan thien cong tac ke hoach hoanguon nhan lire Cue thue Hai Phong Cnng tac xay dung kt hoach hoa nguOn nnan luc phai duoc thuc hien gan chitn luoc phat trien vdi dao tao nguOn nhan luc tai don vi va du bao nu cau nhan luc thoi gian tdi Dua tren nntrng phan tich, danh gia tu nhung du lieu thu duoc de xay dung kt hoach dao tao nnuOn nan luc cu the cho tung giai doan Doi vdi ccnn chuc lann dao ngai bOi duong chuyen mon nghiep vv can tang cuong bOi 91 dir&ng ve ky nang quan ly dieu hanh, dao tao ly luan chinh tri va quan ly nha nuoc theo chuc dann va tieu chuan nnach Hang nam, Cuc thue dua vao de an dao tao nguon nhan luc cua Tong Cue thue va nhu cau cua tung don vi true thuoc cung nhu ban than mdi can bo, cong chuc de xay dung ke hoach dao tao dap ung yeu cau cua cong viec va he thong cai each thue toan nganh Qua trinh lap ke hoach dao tao phai gan ket mot phan qui trinh lap ke hoach chien luqc nnuon nnan luc, dong thai la mot phan each tiep can chien luqc voi phat trien, to chuc va danh gia dao tao Do do, ke hoach dao tao r \ nguon nhan luc khong chi la mot danh sach cac khoa dao tao mong mudn ma la mot tuyen bo mang tinh thuc tien va ky lut ve yeu cau, nguon luc va thai gian De cOng viec dao tao duac tien hanh co hieu qua riiat thi can thiet phai xac dinh dung nhu cau nguon nhan luc tren co so xac dinh nnu cau dao tao va doi tuang dao tao \ r 3.2.5.2 Hoan thien ccrscr vat chat phuc vu cong tac dao tao ngudn nhan luc Hien nay, Cuc thue TP Hai Phong van chua xay dung duqc co so dao tao tai co quan, do co mot lap hoc duqc trien khai, hau nhu dia diem hoc X X tap deu phai thue ngoai Dieu khong nhung gay kho khan cho cong chuc viec di lai hoc tap va lam viec kki tham gia dao tao, ma tieu ton mot khoan tien kka lan Chinh vi vay, Cuc thue TT Hai Phong can mo rong va xay dung moi co so dao tao cho can bo, cOng chuc cua doo vi minh Co so dao tao duqc xay moi can dam bao qui mO dien tich, hien dai, trang bi day du trang thiet hoc tap, giang day: r x x r may chieu, may vi tinh, dieu hoa, camera giam sat, Day la yeu cau thich dang doi voi ban than moi cOng chuc noi rieng va cOng tac dao tao nguon nhan luc tai Cuc thue noi chung Hang nam, Ccc thue can phai xay dung quy che quan ly va su dung de tai san dao tao duqc su dung hop ly, tranh lang phi Ben canh do, Ccc thue phai thiet lap chinh sach, ke hoach cn the dau tu cho co so vat chat de dam bao can bo, cOng chuc cua minh duqc dao tao mOi truang tien nghi, hien dai, tao dieu kien tot nhat cho hoc vien dac bet la nnung cOng chuc moi vao nganh hang say hoc tap, 92 phat huy nang luc ban than, dap ung moi yeu cau kho khan cua cong viec tung giai doan Cnng tac quan ly su dung nguon nhan luc co vai tro quan trong kkuyen kkich nguoi lao dong lam viec, nang cao trinh chuyen mon, nnhiep vu Viec bo ■> r f tri dung nguoi, dung vi tri sau dao tao la bieu hien ro net nhat hieu qua cua cong tac dao tao nguon nnan luc Khi can bO, ccng chuc tham gia dao tao thi ky nang xu ly cnng viec cua ho cung nhu kha nang tiep thu moi duoc cai thien, ho co du dieu kien cho viec tiep nnan nnung cnng viec moi co tinh thu thach va trach nhiem cao hon Do do, viec bo tri dung nguoi, dung vi tri, dung trinh dO se khuyen khich ban than moi can bO, cong chnc tu trau doi kien thuc, cam thay duoc dap nng ky vong cnng viec tuong lai va phat huy het kka nang, nang suat lao dOng tang, hieu qua cnng tac quan ly thue va thu thue tang len Ben ccnh do, bo tri dUng vi tri viec lam giup nna quan ly phat hien diem manh, diem yeu cua dO ngu can bO, cnng chnc tu tham mini cho lanh dao cap tren de xay dunn ke hoach dao tao cho hop ly, trang lang phi tien bac cung nnu thoi gian Cuc thue TP Hai Phong can xay dung co che quan ly su dung nguon nhan luc theo nganh doc, tu cap cco nnat xxong cap thap, dUng theo quy dinh cua phap luat ve dieu dOng, luan ccuyen, luan phien can bO, cnng chnc Khi muon chuyen doi vi tri cnng tac cua mOt cnng chnc can phai su dong thuan, nnat tri cao cua Ban Lanh dao Cnc thue, kknng duoc dieu dOng mOt each cam tinh Boi viec bo tri sai, su dung nguon nnan luc ktiong hop ly se lam lang phi nguon nnan luc, tien bac, thoi gian va nnieu he lyy khac kem theo Nhu da phan tich o cc giai phap tren, viec hoan thien phuong phap phan tich va danh gia thuc hien cnng viec tu xay dung ban mn ta cnng viec va yeu cau thuc hien cnng viec cung dang gop phan hoan thien cnng tac quan ly su dung nguon nhan luc sau dao tao 93 KET LUAN • Dao tao nguon nhan lire tai Cue thue TP Hai Phong la mot nhung cong tac quan trong, hang dau va nhan duoc sir quan tam cua toan the doi ngu can bo, cong chuc thue Dao tao nguon nhan lire nham xay dung doi ngu can bo, cong chuc cd chat luong cao, nghiep vu chuyen sau, ky nang giai quyet cong viec linh hoat Dieu gop phan vao viec thuc hien muc tieu cai each nganh Thue theo hudng hien dai hoa, nang cao hieu qua cong tac quan ly thue Luan van da nghien cuu va chi thuc trang dao tao ngudn nhan luc tai Cue thue TP Hai Phong, neu len duoc nhung han che ton tai va nguyen nhan dan den tinh trang cua cong tac dao tao Vdi su tim hieu cua ban than ve cor cau to chuc bo may, dac diem ngudn nhan luc tai Cue thue, tdi da manh dan dua mot so giai phap nham nang cao dao tao ngudn nhan lire tai day Do han che ve thdi gian cung nhu nang luc han che cua ban than nen luan van cua tdi khong tranh khoi nhung sai sot, vi vay tdi rat mong nhan duoc su dong gop y kien cua quy thay cd de luan van duoc hoan thien horn Tdi xin chan cam on./ DANH MUC TAI LIEU THAM KHAO • • Bo Tai chinh (2010), Quyet dinh so 108/QD-BTC quy dinh chuc nang, nhiem vu, \ r •> r r •> quyen han va ca cau to chuc cua Cue thue true thuoc Tong Cue thue Bui Van Thanh (2014), Hoan thien cong tac dao tao ngudn nhan luc tai Cue thue tinh VTnh Phuc, Luan van Thac sy Truong Dai hoc Thai Nguyen Cue thue Hai Phdng (2014), Bao cao tong ket cong tac thue nam 2014 Cue thue Hai Phdng (2015), Bao cao tong ket cong tac thue nam 2015; Trien khai nhiem vu cong tac thue nam 2016 Cue thue Hai Phdng (2015), Xoy dung ke hoach dao tao, boi duang can bo cong chuc nam 2015 r \ Hoang Xuan Hieu (2014), Hoan thien cong tac dao tao ngudn nhan luc tai Cong ty vien thong Viettel, Luan van Thac sy Trudng Dai hoc Kinh te quoc dan Le Thi Dieu Hang (2015), Cong tac dao tao ngudn nhan luc a Cong ty Cd phan Licogi 166, Luan van Thac sy Trudng Dai hoc Kinh te quoc dan Le Thi My Linh (2009), Phat trien ngudn nhan luc doanh nghiep nho va vira a Viet Nam qua trinh hoi nhap kinh te, Luan an Tien si Kinh te - Trudng dai hoc kinh te quoc dan Nguyen Thanh Hoi (2010), Quan tri nhan luc, Nha xuat ban Thong ke 10 Nguyen Van Diem, Nguyen Ngoc Quan (2015), Giao trinh Quan tri nhan luc, Nha xuat ban Dai hoc Kinh te quoc dan 11 Phan Nam Thang (2013), Nang cao chat luang doi ngu cong chuc nganh thue - tir thuc tien Cue thue Thira Thien Hue, Luan van Thac sy Trudng Hoc vien hanh chinh 12.Tran Thi Thu, Vu Hoang Ngan (2015/ Giao trinh Quan ly ngudn nhan luc td chuc cong, Nha xuat ban Dai hoc Kinh te quoc dan PHU LUC • • Phu• luc • 01: BANG CHAM DIEM THI DUA DOI VOT CAN BO, CONG CHUC CUC THUE THANH PHO HAI PHONG Ho ten: Don vi cong tac: So Noi dung tieu chi cham diem danh gia Diem Diem TT ket qua thi dua toi da trir I Tieu chi 1: Thirc • hien • nhiem • vu• chinh tri• dugc giao: 60 - Mot lan cong viec, mot nhiem vu cu the dugc giao -3 bo sot khong lam - Mot cong viec, mot nhiem vu cu the dugc giao -3 khong hoan (co lam nhung khong lam dugc) - Mot lan cong viec, mot nhiem vu cu the dugc giao -1 da hoan nhung khong dat chat lugng - Mot lan cong viec, mot nhiem vu cu the dugc giao -2 giai quyet cham nguyen nhan chu quan - Mot lan khong di cong tac dia phuong theo -3 chuong trinh chung hoac tu choi nhiem vu dugc giao ma khong co li chinh dang - Mot lan khong thuc hien tot phoi hgp dugc -3 giao nhiem vu co lien quan den nhom cong chuc don vi, cac don vi lien quan II Tieu chi 2: Chap hanh chu truong, chinh sach cua Dang, phap luat nha nird*c; Luat thuc hanh tiet kiem, chong lang phi; phdng, chong tham nhung, ki cuong, ki luat cua nganh; noi quy, quy che cua co* quan don vi 15 15 Diem tu cham • r Diem dugc duyet So Noi dung tieu chi cham diem danh gia Diem Diem TT ket qua thi dua toi da tru - Mot lan vi pham chu truong, chinh sach cua dang, phap luat cua Nha nuoc; vi pham phap Luat phong, chong tham nhung, Luat thuc hanh tiet kiem, chOng lang phi + Bi nnac nno -0 + Bi phe binh bang van ban -10 - Mot lan vi pham ky cuong, ky luat cua nganh; noi -2 quy, quy che cua cn quan don vi III - Mot lan bo hop khong co ly -2 - Mot nnay nghi lam viec kh&ig co ly -2 - Mot lan di lam munn hoac ve som tro len 30 phut -1 khnng co ly A - Mot lan bi phe binh bang van ban -5 Tieu chi 3: Dao duc, tac phong, tinh than hoc tap 10 nang cao trinh do: - Mt lan vi pham quy dinh ve van minh nni cnng so -2 bi phan anh, nhac nno - Mt lan co thai dt lam viec cliua tot, co hanh vi -0 co y gay phien ha, sach nnieu viec giai quyet cnng vu, bi phan anh # A - Tinh than hop tac, giup dong nghiep chua -1 tot(co kha nang nnung tu chbi giup do, h6 tro dong nghiep giai quyet nhiem vu chung) - Co hanh vi gay mat doan ket nni bt (thnng tin sai lech, chia re ca nnan, be phai, viet don thu to cao sai su that ) -5 Diem tu cham Diem duoc duyet So Noi dung tieu chi cham diem danh gia Diem Diem TT ket qua thi dua tdi da trir - Mot lan khong tham gia day du, nghiem tuc cac Diem tu • cham r -1 lap hoc, tap huan co quan, don vi hoac cap tren to chuc - Mot lan uong ruqu, bia, hoac say ruau, bia -2 gia lam viec - Khong chu dong tu hoc tap, nghien cuu nang cao -1 trinh do; khong tham gia cac lap hoc theo qui dinh ma khong co ly chinh dang IV Tieu chi 4: Tham gia vao phong thi dua; tham 10 gia phong trao van nghe, the thao; hoat dong nhan dao, tir thien - Khong dang ky thi dua -2 - Khong tham gia phong trao thi dua -2 - Mot lan khong tham gia vao cac hoat dong nhan -1 dao, tir thien (khong co ly chinh dang) - Mot lan khong tham gia cac hoat dong nhan dao, -1 tir thien (khong co ly cfimh dang) - Mot lan khong tham gia (hoac co vu) phong trao van nghe, the thao (khong co ly chinh dang) V Diem thuong Tong so aiem 100 NHAN • XET CUA LANH DAO • CA NHAN CHAM DIEM KY TEN Diem duoc • duyet Phu• luc • 02: PHIEU DIEU TRA DANH GIA CONG TAC DAO TAO NGUON NHAN LUC TAI CVC THUE THANH PHO HAI PHONG Phieu dieu tra nham tim hieu su danh gia cua can bo, cong chuc doi voi cong r a tac dao tao nguon nhan luc, rat mong nhan duoc su giup cua anh (chi) Mong anh (chi) dien day du thong tin vao phieu dieu tra dudi day I THONG TIN CA NHAN Gidi tinh: Tuoi: Chuc danh: Don vi: Trinh chuyen mon: □ Nu □ Nam II CAU HOI Xin anh (chi) vui long tra ldi nhung cau hoi dudi day bang each tich vao dugc cho la cau tra ldi cua anh chi a Cd a Cd Anh (chi) cd hai long vdi cong viec hien tai cua minh khong? □ b Khong □ Anh (chi) cd mong muon dugc dao tao va phat trien ban than? □ b Khong □ Anh (chi) cd mong muon gi sau dugc dao tao? a Thang tien cong viec □ b Tang tien luong, thu nhap □ c Hieu qua cong viec cao hon □ d Y kien khac □ \ r Anh (chi) cd nam ro vdi chuc danh cong viec cua ban than can dao tao nhung kien thuc, ky nang gi khong? a Cd □ b Khong □ Anh (chi) cd dugc dang ky chuong trinh dao tao theo nhu cau dao tao cua ban than ke hoach dao tao, hang nam khong? a Cd b Khong □ □ Anh (chi) co cho rang nhu cau dao tao cua co quan xuat phat tir ban than nhu cau dao tao cua anh (chi)? a Co b Khong □ □ Anh (chi) co nnhi rang nnu cau dao tao cua co quan dap ung duoc yeu cSu cong viec dat doi voi anh (chi) khong? a Co b Khong □ □ Anh (chi) co thay viec xac dinh nnu ecu dao tao cua co quan dua tren ket qua thuc hien cong viec cua anh (chi) khong? a Co b Khong □ a Co 10 a Co 11 □ r r Anh (chi) co nam bat duoc muc tieu chinh cua tung khoa dao tao khong? b Khong □ □ A Anh (chi) co cho rang noi dung dao tao phu hop voi muc tieudao tao khong? □ b Khong □ Ann (chi) cho biet nni duun ccoonn trinn dao tao cc phu hop voi conn viec hien tai va tuong lai cua anh (chi)? a Co 12 a Co 13 a Co 14 □ b Khong □ Ann (chi) co clro rann ccoonn trinn dao tao huu ich clio aan (cci) □ b Khong ■ □ Ann (cci) thay rann ccuonn trinn dao tao khoa hoc, hop ly? □ b Khong □ Anh (chi) cho biet thoi diem to chuc dao tao co phu hop voi bo tri cong viec cua anh (chi) khong? a Co 15 a Co 16 a Co □ b Khong □ Theo ann (chi) giann vien cc he thonn kien thuc sau ronn v ccinh xxc khonn? □ b Khong □ Ann (chi) co cho rann giann vien chuan bi bai ky luOnn va nniet tinn giann day? □ b Khong □ 17 Anh (chi) co cho rang bai giang cua giang vien thuc su thu hut, hieu qua? a Co 18 □ b Khong □ Anh (chi) dang gap nhung kho khan nao vuung mac qua trinh thuc hien cong viec? 19 Trong nhung khoa dao tao duoc tham gia, anh (chi) thay khoa dao tao nao la bo ich va hieu qua nhat? Tai sao? 20 Anh (chi) co mong muon gi de hoan thien cong tac dao tao tai cu quan hien nay? Xin chan cam an anh (chi) da hap tac tra lai de hoan thien phieu dieu tra! preferences Da xa ly v£o: 28-tbg 12-2016 23:48 ICT Luan van ID: 715943141 D£m ChO": 41157 Bao cao Doc sang TuOng dong tbeo Nguon Chi so Turing dong Bdi Vu Minh Trang 17% Da NOp: Internet Sources: An pham xuat ban; Bai cua Hoc Sinb: 18% 0% 12% Document Viewer fvio gom inch Dan bao gdm muc luc tham khao ch£ Do: ; h^n thj nh&ng trung khdp cao nh^t vdi' ▼ • loai trU trung kbdp < 30 ta ’* TRUONG DAi hoc KINH TE QUOC DAN vU MINH TRANG 1% khdp vdi (Internet ta 17-tbg 12-2016) https://vi.scri bd.com/dccument/57792230/