Nâng cao chất lượng quản trị nguồn nhân lực tại công ty truyền tải điện 1, tổng công ty điện lực việt nam

BO GIAO DUC VA DAO TAO TRUONG DAI HOC KINH TE QUOC DAN HA NOI ,'pn Lull Blnh Cong NANG CAO CHAT LUONG QUAN TRI NGUON NHAN LUC TAI CONG TY TRUYEN TAI BIEN 1, TONG CONG TY BIEN LUC VIET NAM Luan van thac sy quan tri kinh doanh Chuyen nganh : Quan tri kinh doanh tong hop Ngtroi htrdng d;ln : TS Tran Viet Lam thsW Ha noi, nam 2003 £03 MJH 0’01 3di x.in bay fd tony edm oil ekan fkdnk tdi eae th.dy ed yido Irony bd mdn Quan tri kink doank tony kdp, itae biet Ul tie'll ty 3ran QJiet £aut; eae tkdy ed yido 3Lkoa Sau ifai hoe truduy ^Bai koe JLink tequae dan QCa Qldi ltd tan tink yidp ltd tdi koan thank ban Latin adn Quan tri nyudn nkdn lu’e Id mat link aide khd khan nhdt trony yuan tri iloaniz nykiep ndi ekuny Q)di kie'n thd’e ad kink nyJiiem edn han ehi eua Ide yid, Luan adn kkdny trank khdi edn nhieu thieu idt (Hat many nkdn itiide s.u' ydp y, itdny aien eua ede tkdy ed yido ad be ban '3C)d Oddi, num 2003 £u’u (Bink @.dny Liru Binh C6ng I Lu£n van Thac sy QTKD MUC LUC Ma dau Chuongl Ly luan chung ve quan tri nguon nhan lire Nguon nhan lire va quan tri nguon nhan luc 1.1 Khai niem co ban 1.1.1 1.1.2 Muc tieu va vai tro cua quan tri nguon nhan luc 1.2 Nhung noi dung chu yeu cua quan tri nguon nhan lire doanh nghiep 1.2.1 Cong tac tuy^n dung lao dong 1.2.2 Cong tac tri va su dung nguon nhan luc 1.2.3 Cong tac dao tao va phat trien nguon nhan luc 1.3 Chat luqng quan tri nguon nhan luc i.3.1 Danh gia ket qua quan tri nguon nhan luc 1.3.2 Dinh luqng danh gia muc chuyen nghiep hoat dong cua bo phan quan tri nguon nhan luc Chuong Thue trang cong tac quan tri nguon nhan luc tai Cong ty Truyen tai dien 2.1 Gioi thieu khai quat ve Cong ty Truye tai dien 2.1.1 Qua trinh hmh va phat trien cua Cong ty Truyen tai dien 2.1.2 Hoat dong san xua't kinh doanh cua Cong ty Truyen tai dien nhung nam gdn day 2.2 Nhurng nhan to chu yeu anh hudng den quan tri nguon nhan lire tai Cong ty Truyen tai dien 2.2.1 Nhung nhan to ben 2.2.2 Nhung nhan to ben ngoai Nhung quan diem chi dao cong tac quan tri nguon 2.3 nhan luc tai Cong ty Truyen tai dien Thue trang cong tac quan tri nguon nhan lire tai 2.4 Cong ty Truyen tai dien 2.4.1 Thue trang cong tac tuyen dung lao dong Thue trang cong tac tri va su dung nguon nhan 2.4.2 luc 2.4.3 Thue trang cong tac dao tao va phat trien nguon nhan luc 2.5 Danh gia chat luqng cong tac quan tri nguon nhan luc tai Cong ty Truyen tai dien 2.5.1 Danh gia theo quan diem chi dao cong tac quan tri nguon nhan luc tai Cong ty 2.5.2 Danh gia theo cac chi tieu dinh luqng Chuang Mot so giai phap nham nang cao chat luqng quan tri nguon nhan luc tai Cong ty Truyen tai dien Trang 3 21 31 42 42 42 45 45 45 46 47 47 55 57 58 58 70 79 88 88 89 93 Luu Binh Cong 3.1 3.2 - 3.2.1 3.2.2 3.3 3.3.1 3.3.2 3.3.3 3.3.4 3.4 3.4.1 3.4.2 II Lu&n van Thac sy QTKD Muc tieu chien lucre phat trien nganh dien den nam 2020 Nhurng quan diem dinh hudng nham nang cao chat lucrng cong tac quan tri nguon nhan luc tai Cong ty Truyen tai dien giai doan 2002-2010 Quan diem Quan diem Mot so giai phap nham nang cao chat luqng quan tri nguon nhan luc tai Cong ty Truyen tai dien Cac giai phap ve co cau to chdc Cac giai phap ve thu hut, tuyen dung lao dong Cac giai phap ve tri, su dung lao dong Cac giai phap v£ dao tao, phat trien nguon nhan luc Mot so kien nghi nham hoan thien cong tac quan tri nguon nhan luc tai Cong ty Truyen tai dien Kien nghi vdi Nha nude Kien nghi vdi nganh dien Ket luan Danh muc tai lieu tham khao 93 94 94 95 96 96 100 110 121 126 126 127 129 131 Lun Binh Cong III Lu&n van Thac sy QTKD DANH MUC BANG, BIEU, SO DO Ky hieu Bang 2.1 Bang 2.2 Bang 2.3 Bang 2.4 Bang 2.5 Bang 2.6 Bang 2.7 Bang 2.8 Bang 2.9 Bang 2.10 Bang 2.11 Bang 2.12 Bang 3.1 So 2.1 So 2.2 So 2.3 Ten bang, bieu, so Trang Khoi lupng quan ly cua Cong ty ttr nam 1996 den 46 nam 2002 San lupng dien nang truyen tai cua Cong ty th nam 47 1996 den nam 2002 So lirong lao dong cua Cong ty ttr nam 1996 den nam 47 2000 Thong ke suat so co th nam 1998 den nam 2002 62 Thong ke so lao dong hien co tai cac tram bien ap 63 nam 2002 So lao dong dope tuyen dung nam 1997-2002 69 Thong ke thu nhap binh quan tai Cong ty th nam 77 1998 den nam 2002 Ket qua boi huan nang bac 1999-2001 83 Danh gia chat lupng cong nhan van hanh tram bien 84 ap nam 2002 So lieu dao tao tai chhc 1999-2002 85 Thong ke nang suat lao dong tai Cong ty Truyen tai 90 dien th nam 1997 den nam 2002 theo chi tieu san lupng truyen tai 90 Thong ke nang suat lao dong tai Cong ty Truydn tai dien theo khoi lupng quan ly nam 1998-2002 103 Cac edng trinh dien du kien xay dung giai doan 2003-2010 va du bao nhu cau lao dong cua Cong ty Truyen tai dien 48 Day chuyen san xua't kinh doanh dien 53 To chuc bo may Cong ty Truyen tai dien 55 To chuc bo may cac Truyen tai dien true thuoc Lu£n van thac sy QTKD Liru Binh Cong Sir can thiet cua viec nghien cuu de tai Cong ty truyen tai dien la don vi vien cua Tong cong ty Dien luc Viet Nam (EVN) Chuc nang chu yeu cua cong ty la quan ly van hanh va sua chua ludi dien cao ap 220 kv-500 kv (ludi truyen tai dien) tren toan bo mi6n Bdc tir Deo Ngang trd Cung vdi su ldn manh cua nganh dien, dia ban quan ly cua cong ty Truyen tai dien cang phat trien trai dai, vuon rong khdp cac tinh mien BSc Su gia tang khong ngiTng cua lucri truyen tai dien cung vdi viec ap dung nhung cong nghe tien tien linh vuc truyen tai dien nang, doi hoi phai co su thay doi toan dien quan tri nguon nhan luc de dap ung dupe yeu cau nhiem vu tinh hinh mdi Doi hoi ve so luqng va chat luqng nguon nhan luc cang cao tuong xirng vdi nhiem vu va trinh cong nghe la mot ap luc doi vdi cac nha quan tri cua cong ty Truy&n tai dien Mac du vay, cho den linh vuc quan tri nguon nhan luc d cong ty Truydn tai dien van chua cd su thay doi nhieu de theo kip vdi su thay doi cua nhiem vu thdi ky mdi Su bien dong manh me cua moi trudng kinh doanh, xu hudng toan cau hoa, hoi nhap nen kinh te khu vuc va the gidi da cho thay trudc mot nguy co "chay mau chat xam" tir cac doanh nghiep nha nude VI vay, viec phan tfch, nghien ctru thuc trang cong tac quan tri nguon nhan luc tai cong ty Truyen tai dien de’ tir de duqc cac giai phap nh^m nang cao chat luqng cho hoat dong la mot cong viec het sire can thiet Dieu da noi nen tinh cap thiet cua de tai Muc dich nghien cuu cua de tai Trinh bay mot each cd he thong nhung ly lu^n co ban ve quan tri nguon nhan luc Phan tfch danh gia thuc trang cong tac quan tri nguon nhan luc tai cong ty Truyen tai dien, tren co so nhung ly luan co ban ve quan tri nguon nhan luc, luan van dua mot so giai phap chu yeu nhSm nang cao chat luqng Lu&n van thac sv OTKD Luu Binh Cong quan tri nguon nhan luc d cong ty Truyen tai dien 1, dap ung dupc yeu c^u san xuat kinh doanh giai doan moi Doi tupng va pham vi nghien cuu cua de tai Doi tupng nghien cUu la lmh vuc quan tri nguon nhan luc cua cong ty Truyen tai dien Pham vi nghien cuu gidi han hoat dong cua cong ty Truyen tai dienl thdi ky th nam 1995 den Phuong phap nghien cUu Luan van su dung phuong phap phan tich he thong, phuong phap phan tich so sanh ket hop phan tich dinh tinh, dinh lupng de lam sang to cac quan diem ve cac giai phap nham nang cao chat lupng quan tri nguon nhan luc cua cong ty Truyen tai dien 1, dap ung yeu cau san xuat, kinh doanh giai doan mdi Nh&ng dong gop cua luan van Thu nhat, luan van da he thong hoa dupc nhung van de ly luan cot loi nhat cua ly thuygt quan tri nguon nhan luc, trinh bay theo mot trat tu lo-gic Thu hai, luan van da van dung ly luan mot cach linh hoat vao phan tich thuc trang quan tri nguon nhan luc cua mot doanh nghiep cu the, gan dupc ly luan vdi thuc tien, th dua cac kien giai hop ly nham gop ph£n nang cao cha't lupng quan tri nguon nhan luc tai Cong ty Truyen tai dien Ket cau cua luan van Ngoai ldi noi dau va ket luan, noi dung luan van dupc trinh bay chuong Chitang 1: Ly luan chung ve quan tri nguon nhan luc Chuang 2: Thuc trang cong tac quan tri nguon nhan luc tai Cong ty Truyen tai dien Chuang 3: Mot so giai phap nham nang cao chat luang cong tac quan tri nguon nhan luc a cong ty Truyen tai dien LuAn van thac sy QTKD _ Luu Binh Cong LY LUAN CHUNG VE QUAN TRI NGUON NHAN LUC 1.1 Nguon nhan luc va quan tri nguon nhan luc 1.1.1 Khai niem cor ban 1.1.1.1 Ngudn nhan lire Nguon nhan luc cua mot to chuc bao gom tat ca nhung ngudi lao dong lam viec cho to chuc Nguon nhan luc cua mot to chuc hinh tren co so cac ca nhan cd vai tro khac va duqc lien ket vdi theo nhung muc tieu nhat dinh doanh nghiep, nhan luc la tai san dau tien, la tai nguyen dat gia va quy bau nhat va thong thudng la mot lpi the canh tranh mang tinh quyet dinh He thong san xua't, kinh doanh cua doanh nghiep bao gom cac yeu to ddu vao : nguyen vat lieu, lao dong, thiet bi, ky nang quan ly; qua mot qua trinh san xua't, kinh doanh bien doi dau la hang hoa, dich vu Yeu to ngudi co anh hudng quyet dinh den trinh quan ly va trinh su dung cac yeu to' kinh doanh; ngudi la yeu to' nang dong nha't, tfch cue nha't cua moi qua trinh san xua't kinh doanh Con ngudi trd mot nguon luc quan nha't cua doanh nghiep, ben canh cac nguon luc khac la tai chfnh, cong nghe 1.1.1.2 Quan tri nguon nhan luc Quan tri nguon nhan luc la qua trinh sang tao va sir dung tong the cac cong cu, phuong tien, phuong phap va giai phap khai thac hop ly va cd hieu qua nha't nang luc, so trudng cua ngudi lao dong nham dam bao thuc hien cac muc tieu cua doanh nghiep va tirng ngudi lao dong doanh nghiep Thuc cha't cua quan tri ngudn nhan luc la quan tri ngudi pham vi to chuc, la su do'i xu cua to chlic do'i vdi ngudi lao dong Nguon nhan luc khac vdi cac ngudn luc khac cua doanh nghiep chfnh ban cha't cua ngudi Nhan vien cd cac nang luc, dac didm ca nhan khac nhau, cd tiem nang phat trien, cd kha nang hinh cac Luan van thac sy QTKD Luu Binh Cong nhom hoi, cac to chuc cong doan de bao ve quydn lqi cua ho, cd the danh gia va dat cau hoi doi vdi hoat dong cua cac quan tri gia, hanh vi cua ho cd the thay doi phu thuoc vao chinh ban than ho hoac su tac dong cua moi trudng xung quanh Do do, quan tri nguon nhan luc kho khan va phdc tap hon nhidu so vdi quan tri cac yeu to khac cua qua trinh san xuat kinh doanh Quan tri ngudi pham vi cac to chuc, cac doanh nghiep da duqc phat tnen theo ba each tiep can chu yeu, la quan tri tren co so khoa hoc, quan tri theo cac mdi quan he cua ngudi va quan tri nguon nhan luc Quan tri tren co so khoa hoc (hay quan tri lao dong) coi viec kiem tra, kiem soat, hudng dan cong viec chat che va cac khuyen khich ve kinh te (tien luong, tidn thudng) de nang cao nang sua't lao dong; giai phong cong nhan khdi chdc nang quan ly; cong nhan chi la ngudi thuc hien cac cong viec va nhat thiet phai hoan cong viec pham vi trach nhiem Quan tri tren co so khoa hoc the hien mot triet ly coi thudng, thap ngudi, coi ngudi ngang vdi may moc, thiet bi va cac yeu to khac cua qua trinh san xuat Quan tri theo cac mdi quan he ngudi (1930-1940) quan tarn tdi cac yeu to tarn ly xa hoi cua ngudi lao dong, chu truong tac dong tdi hanh vi cua ngudi thong qua nhan dao hoa cong viec nhu didu kien ve sinh lao dong, dai thdi gian lam viec, chu ky nghi ngoi, su thoai mai cua cong nhan noi lam viec, anh hudng cua tap the cung nhu phong each lanh dao da tac dong manh me den tinh cam, nhiet tinh cua ngudi lao dong va la nguon goc nang cao hieu qua lam viec Quan tri theo cac mdi quan he ngudi the hien mot triet ly dd cao ngudi, dat nen mong cho cac ly thuyet quan tri hien dai Tuy nhien, nd chi dat duqc hieu qua ra't han che viec nang cao nang suat lao dong don gian hoa hanh vi ngudi, khong quan tarn den su khac biet cua cac ca nhan, khong danh gia duqc yeu cau cong viec, khong chu y den cac thu Luan van thac sy QTKD 118 Luu Binh Cdng Qua vi du tren, ta thay co su khac biet tuong ddi rd ret giua thu nhap cua bo phan lam tot vdi thu nhap cua bo phan lam trung binh va kem, dieu se tao dong luc kfch thich thi dua giua cac bo phan vdi cung don vi true thuoc Cdng ty Vdi each phan phoi nay, don vi true thuoc Cdng ty khong phai chi la ngudi ke toan tien luong don thuan cua Cdng ty ma ngudi gop phan dinh doat thu nhap cua cac ca nhan thong qua tich cua bo phan true thuoc don vi Dieu se tao dong luc thi dua giua cac bo phan cung don vi viec hoan nhiem vu chung cua don vi; tao su gan ket tap the ngudi lao dong d mdi bo phan nd luc hoan nhiem vu chung Don vi se chu dong viec su dung cdng cu thu nhap lam don bay kich thich san xua't ddng thdi phat huy duqc vai trd ca nhan cua cac quan tri vien d mdi bo phan Cung thong qua viec ap dung quy che phan pho'i se lam tang cudng phan ca'p quan ly de'n cac bo phan true thuoc don vi, giam nhe ap luc quan ly cho lanh dao don vi ma van dat duqc hieu qua cao thong qua cac cdng cu kiem tra, kiem soat Day la mot yeu to' het sue quan va cd y nghia ldn ma pham vi quan ly ve mat dia ly cua mdi don vi true thuoc nhu cac Truydn tai dien khu vuc la rat rong, thudng bao gom vai ba tinh Vdi co che va trinh quan ly nhu hien nay, chua cho phep cac don vi true thuoc tu chu hoan toan phan pho'i thu nhap Tuy nhien, vdi xu the phat trien cua nganh vai ba nam tdi, viec giao quyen tu chu phan pho'i thu nhap phai duqc tinh de'n va viec tang quyen thudng phat kinh te cho cac don vi true thuoc Cdng ty phan pho'i thu nhap la budc di dau tien de thuc hien muc tieu 3.3.3.5 Ap dung mice thu lao dac biet ddi vdi cac ddi tuung la cdng nhan, ky su bac cao true tiep san xuat nham tri, phat trien ddi ngu lao dong cd ky nang cao, lanh nghe vd thu hut duuc chat xam tren thi trudng lao dong Nhu da trinh bay d chuong 2, vdi chinh sach phan pho'i thu nhap nhu hien Cdng ty se khong thd giu chan duqc cac thq bac cao, ky su dau dan nghe, cang khong thd thu hut duqc cac ky su trinh cao ngoai thi trudng ve Luan van thac sy QTKD 119 Luu Binh Cdng Cdng ty, neu nhu khong co mot chinh sach tien luong thoa dang Dac biet ddi vdi cac co sd cua Cdng ty d cac vung xa xoi, dieu cang cd y nghTa song cho su on dinh va phat trien san xuat Doi ngu cdng nhan, ky su lanh nghe la luc lupng quy bau gop phan quyet dinh vao viec nang cao chat luqng cdng viec, hoan nhiem vu nhung dieu kien kho khan phtrc tap Day la nhung ngudi hieu biet, nam vung ky thuat, la luc luqng khong the' thieu viec lap dat, th! nghiem hieu chinh va giai quyet cac su co thiet bi xay Nang suat lao dong cua ho rat cao cd the gap nhieu lan mot ngudi lao dong binh thudng, thieu ho thi kha nang giai quyet, xir ly cac su cd la ra't kho khan va mat nhieu thdi gian Ho cung chinh la luc luqng dao tao, boi huan nang cao tay nghd cho cac cdng nhan khac Trong thi trudng san sang mdi chao va tra ho mire thu lao 6001000 USD/thang thi d Cdng ty ho chi duqc hudng 2-4-3 trieu dong/thang Do dd can phai cd co che bu luong cho cac ddi tuong theo nguyen tac: -Ddi tuong duqc bu phai la cac cdng nhan, ky su lanh nghe cd kha nang giai quyet moi va'n de phat sinh tren ludi truyen tai dien, cd nhiet tinh vdi cdng viec Ho phai la nhung ngudi khong ngirng hoc tap nang cao trinh do, san sang hudng dan, truyen nghd cho dong nghiep, san sang lam nhiem vu vao moi thdi didm duqc Cong ty huy dong dot xua't xir ly su cd Ty le khong che d muc tir den 5% sd lao dong mot bo phan true tie'p san xuat Viec lua chon duqc tie'n hanh theo cap :ca'p to doi true tie'p san xua't, cap duqc tie'n hanh d ca'p lanh dao Cdng ty tren co sd kiem tra danh gia kha nang chuyen mon ca phan ly thuyet va tay nghe Neu du dieu kien dat ra, ngudi duqc lua chon se duqc hudng mire bu luong Hang nam tap the nhung ngudi lao dong tu binh xet, suy ton cac ca nhan tren de Cdng ty xet duyet va quyet dinh -Muc bu: 100% den 150% thu nhap hang thang, nhu vay thu nhap cua ho co the dat mire 6-4-7 trieu dong/ thang, chua duqc nhu gia thi trudng song co thd chap nhan duqc Luan van thac sy QTKD _ 120 Luu Binh Cong -Quy luong de bu trich tir phan du phong 10% tong quy luong cua Cdng ty.De thu hut, nudi dudng, gin giu doi ngu cdng nhan, ky su lanh nghe, can thiet phai ap dung che bu luong cho doi ngu 3.3.3.6 Van dung linh hoat cac loai phu cap dp dung cho ngudi lao dong d nhung khu vuc xa xdi cua Cdng ty, tao them site hap ddn cua cong viec d nhung noi de on dinh vd phat trien san xuat Ddi vdi cac khu vuc vung xa xdi cua Cdng ty, de thu hut duqc lao dong yen tam lam viec tai nhung noi lau dai, edn van dung linh hoat cac che phu cap bu dap vao phan thu nhap de tao dong luc thu hut, nhu da neu d nhung giai phap thu hut lao dong Cu the, edn van dung che phuc cap cho ngudi lao dong d nhung noi tuong ung nhu mdc ap dung cho lao dong truyen tai dien 500kv theo che hien hanh cua Nha nude, dd la: -Phu cap thu hut mdc 70%, 50% ,30% luong cap bac, chdc vu theo vung -Phu ca'p doc hai, nguy hiem mdc 0,4 luong co ban -Phu cap luu dong mdc 0,6 hoac 0,4 theo vung Khi ap dung che phu cap tren, vdi mdc luong to'i thidu 290.000 d/ thang nhu hien nay, mot ngudi cdng nhan bac 3/7 he so' 1,72 d cac vung duqc uu tien d mdc trung binh ap dung phuc cap thu hut 50%, doc hai 0,4 va luu dong 0,4 se duqc hudng nhieu hon so vdi ngudi cung bac d noi khong hudng uu tien mot khoan la: 290.000 x(0,4+0,4) + 290.000 x 1,72 x 0,5 = 481.400 dong/thang Day la mot mdc chenh lech dang ke de cd the dong vien duqc ngudi lao dong tai cac khu vuc xa xdi, kho khan cua Cdng ty 3.3.3.7 Thong qua quy phitc loi, dau tu co sd vat chat tao mdi trudng lam viec, sinh hoat, gidi tri tien nghi cho cac khu vuc xa xoi, kho khan cua Cdng ty Cong ty can co chinh sach su dung quy phuc loi cdng cong dd lam phong phu them ddi so'ng tinh than ngudi lao dong, dac biet d cac co sd vung xa xdi Tai cac noi nay, dieu kien vui choi, giai tri van hoa the thao sau gid lam viec Luan van thac sy QTKD _ 121 Luu Binh Cong rat kho khan, han che Ngoai viec uu tien trang bi ncri lam viec cua ngudi lao dong cac dieu kien tot nhat co the gom trang bi hanh chinh, cdng cu dung, cu san xuat thi can phai van dung quy phuc lqi de trang bi cho ngudi lao dong cac phuong tien giai tri nhu TV, ang ten ve tinh, gian am va cac dung cu the thao nhu bong da, bong chuyen, cau long tao dieu kien cho ngudi lao dong co khong sinh hoat vui ve, nang cao ddi song tinh than, lam cho ngudi lao dong gan bo vdi noi lam viec, xa rdi cac te nan xa hoi 3.3.4 Cac gidi phap ve dao tao, phat trien ngudn nhan lire 3.3.4.I Rd soat, danh gid toan dien kha nang hoan nhiem vu cua ngudi lao dong lam cu sd cho viec dao tao lai ngudi lao dong Nhu da phan tich, hien chat luqng cdng nhan lao dong cua Cdng ty Truyen tai dien ye'u kem, dac biet d kho'i quan ly van hanh tram bie'n ap doi hoi ky thuat cao thi chi 38% sd cdng nhan dat yeu cau cdng viec De danh gia mot each toan dien va sat thuc, can to chu'c kiem tra, danh gia toan bo cac cdng nhan, tap trung trudc het o kho'i tram bie'n ap Muc tieu cua viec danh gia la nam bat duqc cac kien thtre, ky nang thieu hoac ye'u cua ngudi lao dong de xac dinh do'i tuong, chuong trinh dao tao lai phu hqp De thuc hien tot viec danh gia, can chuan bi ky luong cac viec sau: -To chuc hoi ddng sat hach, danh gia gdm doi ngu chuyen gia tir cac phong ban nghiep vu chuyen mOn va cac chuyen gia tai chinh cac co so san xua't de thuc hien nhiem vu danh gia, thd'ng nhat each thuc danh gia -Xay dung tieu chuan danh gia dua vao bang phan tich cdng viec, dd dac biet chu danh gia ky nang thuc hien cdng viec cua ngudi lao dong tai hien trudng Xay dung cac bai kiem tra tay nghe tai hien trudng phu hqp vdi tirng noi lam viec va tirng loai nghe, dd chu y cap nhat tien bo ky thuat, cdng nghe -Tie'n hanh danh gia tai noi lam viec cua ngudi lao dong nhu sau: +To chuc thi ly thuyet 01 cho tat ca cac cdng nhan cua mot tram bien ap bang hinh thuc thi trac nghiem Luan van thac sy QTKD 122 Luu Binh Cong +To chuc thi thuc hanh tai noi lam viec bang cac tinh hudng thuc, thdi gian cho mot tram khoang 02 Tir ket qua cua viec danh gia toan Cdng ty, xac dinh noi dung can dao tao, xay dung ke hoach, chuong trinh dao tao va tien hanh dao tao lai cho cong nhan toan Cdng ty 3.3.4.2 Boi ditong, xay dimg doi ngu chuyen gia lam cdng tac dao tao tai cac don vi, bo phan trite thuoc Cdng ty Nhu da phan tich d chuong 2, cong tac dao tao boi huan hien dang duqc "khoan trang" cho cac don vi true thuoc Cong ty Vi vay manh don vi nao don vi lam, don vi nao co chuyen gia gioi, cd nhieu kinh nghiem dao tao va duqc su quan tam cua lanh dao don vi thi lam tot hon va nguqc lai Doi ngu chuyen gia lam cdng tac dao tao cua don vi khong duqc dao tao, bdi dudng co ban, chu yeu don vi tu cu nen chat luqng dao tao khong cao Muon lam tot cong tac dao tao, boi hua'n, trudc het phai bat dau tir ngudi thay, phai xay dung duqc dpi ngu chuyen gia dao tao cho cac don vi true thuoc Cach thdc tien hanh nhu sau: -Lua chon tai cac don vi true thuoc Cong ty mdi tram bien ap mot ky su gioi, bo phan dudng day mot ky su gioi, cd thd la tram hoac ky thuat vien Hqp dong vdi cac trung tam dao tao thuc hanh chuyen nganh manh cua nganh dien nhu cac Trung tam thi nghiem dien 1, Xudng thi nghiem dien, Xudng sira chua thiet bi dien cua Cdng ty vdi thdi han mot nam de dao tao nhung ca nhan duqc lua chon theo mot chuong trinh da duqc lua chon phu hqp yeu cau nang cao ky nang nghd nghiep Ngoai ra, cd thd to chuc them khoa hoc chuyen de ve phuong phap su pham cho nhung ngudi -Sau duqc dao tao, cac chuyen gia se trd nhung ngudi kiem nhiem phu trach viec dao tao tai mdi don vi.(Can luu y rang nhiem vu cua nhung ngudi khong phai chi la dao tao boi huan) -Cdng ty can van dung che dai ngo thoa dang cho cac ca nhan nhu phu cap trach nhiem, tang bac luong, nang luong sdm Luan van thac sy QTKD 123 Luu Binh Cdng Viec khong nhung lam cho viec dao tao cua cac don vi co chat luong cao ma lam cho kha nang tu xu ly, khac phuc su co cua cac don vi manh len rat nhieu, co the dap ung dupc kha nang "hau can tai chd" Thuc te da cho thay o bp phan nao may man co mot ca nhan cd trinh dp ky nang cao dd to chuc, dan dat anh em cdng nhan khac thi hau het cac su cd hu hong thiet bi deu dupc xu ly kip thdi, giam dupc thdi gian mat dien va chi phi khong phai huy dong luc lupng chuyen mon tai Cdng ty 3.3.4.3 Xay dimg lai chuung trinh dao tao boi huan thudng xuyen vd boi huan nang bac cho sat thuc vdi yeu cau nhiem vu san xuat cua mdi dun vi Cdng ty, chu nang cao ky nang thuc hanh cho ngudi lao dong Chuong trinh va giao trinh dao tao hien cua Cdng ty mang nang tinh ly thuyet, khong chu ky nang thuc hanh cho ngudi cdng nhan; hinh thuc dao tao kieu dai tra khong chu chat lupng dao tao, khong phu hop vdi viec to chuc san xuat cua mdi don vi Dd nang cao chat lupng cong tac dao tao boi huan thudng xuyen, boi huan nang bac tai mdi don vi, can thay doi chuong trinh dao tao cho phu hop Cdng ty can phai xay dung lai giao trinh dao tao thong nhat toan Cdng ty, dd dac biet phai xay dung cac bai hoc thuc hanh la chu yeu va noi dung phai cap nhat cac tien bo ky thuat, cdng nghe hien dai Ngoai ra, cd the cho phep giao vien hudng dan tirng don vi tu bo sung them cac noi dung can thiet, phu hop, sat thuc vdi dieu kien tai don vi va phai dupc Hoi dong dao tao tao Cdng ty tham dinh va duyet hang nam Ddi vdi cac don vi true tiep san xuat, tam cua dao tao boi hudn la Y&vva ^0 V} nawo ftoYve cho v\°UC5i \ao dong,, do phai hia chon hinh thuc dao tao kem cap tai chd la chu yeu Vcfi hinh thuc dao tao nay, khong the dao tao cung mot luc nhieu ngudi theo kieu dai tra ', ma nen ap dung chien thuat "vet dau loang", cu the nhu sau: giao vien hudng dan kem cap tai chd cho hai hoac ba ngudi cdng nhan dupc lua chon sd cdng nhan cua tram hoac dudng day thdi gian thang Nhung cdng nhan sau dupc dao tao nam vung ky nang, thao nghe nghiep se dupc giao them nhiem vu kem cap, hudng dan cho nhung ngudi khac vdi hinh thuc mot kem mot Luan van thac sy QTKD 124 Luu Binh Cdng Cdng ty cdn dau tu xay dung mot phong thi nghiem thiet bi hien dai de dao tao nang cao tay nghe cho ngudi lao dong, dat tai Xudng thi nghiem cua Cdng ty Viec hoan toan kha thi vi Xudng thi nghiem co day du may mdc trang bi hien dai va Cdng ty co quyen du phong thiet bi thay the ddng thdi cd the su dung vao muc dich thuc tap, thi nghiem Vdi each lam nay, vong hai tdi ba nam se dat duqc muc tieu dao tao tay nghe cho ngudi cdng nhan du tieu chuan theo yeu ctiu cdng viec Dac biet doi vdi cac tram bien ap , viec ap dung each thuc dao tao se tao dieu kien de thuc hien phan cdng lai lao ddng tram bien ap cho phu hqp, theo dd cdng nhan cua tram chi hai loai : cdng nhan van hanh vua phai dam nhiem cdng tac quan ly van hanh vira phai sua chua duqc hau het nhung su cd hu hong thiet bi va cdng nhan ve sinh cdng nghiep, tap vu 3.3.4.4 Thuc hien dao tao phat trien co quy hoach, iru tien cho nhirng vung xa xoi cua Cdng ty Ddi vdi cdng tac dao tao tai chuc, Cdng ty can phai sua doi quy che dao tao cho phu hqp, khong nen de tinh trang tu phat nhu hien Theo dd: -Viec dao tao tai chuc phai cd quy hoach cua Cdng ty, can cd theo yeu cau thuc te cua cdng viec tai tung don vi, bo phan cd tfnh den kha nang phat tridn cho cdng viec sau Hoi ddng dao tao Cdng ty khong the chi can cu vao nhu cdu cua ngudi lao dong va kha nang bo tri san xuat cua don vi dd lam can cd xet hoc tai chuc -Cdng ty phai cd chinh sach uu tien dao tao cho cac co sd vung xa xoi cua Cdng ty, noi luc luqng lao dong trinh cao khan hiem nhu Truyen tai dien Quang Ninh, Thai Nguyen, Hoa Binh Trong trudng hqp thieu lao dong lai nhung noi nay, kho khan viec bo tri san xuat, cd the su dung chinh sach biet phai cdng nhan tu cac noi khac cd dieu kien thuan lqi hon lam thay vi tri cho ngudi di hoc thdi gian di hoc -Cdng ty can cd quy che rang budc ve kinh te ddi vdi cac trudng hqp duqc di hoc tai chuc, uu tien sap xep vi tri cdng tac cao hon hoac che nang luong sdm hon ddi vdi ngudi sau di hoc trd ve cdng hien cho don Luan van thac sy QTKD _ 125 Lun Binh Cong vi; phat kinh te doi vdi nhung ngudi khong trd ve noi cu lam viec, ngoai thu lao dupe hudng va hoc phi thdi gian hoc tap, phai tfnh den chi phi ngudi khac phai tang cudng lao dpng lam thay va chi phi co hoi cho viec tuyen dung va dao tao lao dpng Ddi vdi cdng tac dao tao phat trie’n cho tuong lai, Cong ty can phai chu dpng viec lap va thuc hien ke hoach, khong the chi trOng chd vao chi tieu phan bo cua Tdng Cong ty Dd thuc hien cong tac nay, Cong ty can can cu: vao chien lupc cua minh, du bao phat trien cua nganh dd cd quy hoach dao tao cho phu hop Cdng tac quy hoach phai duqc tien hanh tir cap quan tri thap nhat den cap cao nhat va phai thuc hien hang nam; quan tam den viec danh gia, phat hien nang luc va tridn vong can bp tir cap co so Ddi vdi dpi ngu can bp quan ly dien quy hoach, can phai cd chuong trinh dao tao cu the, co che dp sat hach nghiem tuc trudc dd bat hoac loai bo can bp khoi dien quy hoach Can su dung chinh sach luan chuydn can bp quan ly dd dao tao dpi ngu can bp cd kha nang da dang, thich ung su thay doi cua moi trudng; coi la lam tot cong tac tu tuong ddi vdi can bp duqc luan chuydn, chu tdi doi ngu can bo tre da duqc dao tao co ban ve chuyen mon nghiep vu Dd nang cao chat luqng can bo quan tri cac cap true tiep san xuat, viec de bat, bo nhiem can bp phai dua vao cac tieu chuan cu the, chu y den kinh nghiem thuc te cua ngudi duqc de bat, theo dd can phai bo sung vao quy che de bat bo nhiem can bo nhu sau: -Ddi vdi cac chuc danh Trudng Truyen tai dien ngoai viec phai hoi du dieu kien ve trinh dp , nang luc Cdng ty dd thi phai cd them dieu kien la da phai trai qua cac vi tri quan ly tram bien ap va quan ly dudng day -Ddi vdi cac chuc danh Truyen tai dien ngoai viec hoi du cac didu kien da de quy che can bp can phai bd sung them dieu kien da trai qua vi tri quan ly cap dudi cap minh phu trach chuyen nganh phu hqp vdi thdi gian tdi thidu ba nam, vi du Truydn tai dien phu trach khoi tram bien ap phai trai qua cdng tac lanh dao tram bien ap, truydn tai dien phu trach dudng day phai trai qua cdng tac lanh dao dpi dudng day Luan van thac sy QTKD 126 Luu Binh Cong Thuc te da cho thay, nhung can bo da qua nhieu vi tri cdng tac d cap dudi, duqc dd bat len cap cao hon thudng co kha nang thich ting cao, chinh xac hon cac quyet dinh quan tri 3.4.Mot so kien nghi nham hoan thien cdng tac quan tri ngudn nhan lite tai Cdng ty Truyen tdi dien 3.4.1 Kien nghi voi Nha mtdc Theo tinh than nghi quyet TW3 khoa IX, truyen tai dien la khau noi lien giua san xuat va kinh doanh dien Nha nude nam doc quyen Day la nganh cd cong nghe phuc tap, ddi hoi ham luqng chat xam cao; didu kien lao dong nang nhoc, doc hai; dia ban hoat dong rong, nam nhieu d khu vuc vung sau, vung xa, heo lanh Dd la cac yeu to anh hudng sau sac, true tiep den cong tac quan tri ngudn nhan luc noi chung va cdng tac thu hut ngudn nhan luc noi rieng Thu lao lao dong la mot yeu to dong luc quan nhat kich thich san xua't phat trien, va cung la dong luc hang dau thu hut ngudn lao dong Che thang bang lucfng hien hanh va co che tien luong nhieu van de bat cap, chua khai thac duqc tidm nang tri thtre cua ngudi lao dong Nghi quyet dai hoi Dang lan thd IX da chi rd:" Cai each co ban che tien luong can bo cdng chuc theo hudng tien te hoa day du tidn luong, dieu chinh tien luong tuong ung vdi nhip tang thu nhap xa hoi, he thong thang, bac luong dam bao tuong quan hqp ly, khuyen khich ngudi co tai, ngudi lam viec gidi Khac phuc tinh trang bat hqp ly ve tro ca'p cua ngudi nghi huu, thuong binh, benh binh va nhung nguoi gap hoan canh kho khan Cac doanh nghiep duqc tu chu viec tra luong va tien thudng tren co sd nang sua't lao dong va hieu qua cua doanh nghiep, Nha nude va xa hoi ton thu nhap hqp phap cua ngudi kinh doanh" Theo tinh than dd, can thuc hien nhung noi dung sau: Thu nhat, cho phep doanh nghiep duqc tu chu xay dung lai che thang, bac luong hqp ly ap dung cho doanh nghiep minh, tren co sd phan biet lao dong phuc tap va lao dong gian don : lao dong phuc tap, cd ham luqng "chat Luan van thac sy QTKD 127 Luu Binh Cdng xam" cao phai duoc hudng thang, bac luong cao hon lao dong gian don, ham luong "chat xam" thap Thu hai, cac doanh nghiep tu xay dung dinh muc lao dong co can cu: khoa hoc de xac dinh don gia tien luong va nhu cau lao dong Thu: ba, Nha nude quy dinh mire luong toi thieu la mdc "san" ap dung chung cho tat ca cac to chuc,doanh nghiep Tren co so cac van ban quy dinh cua Nha nude, doanh nghiep duqc quyen tu thoa thuan vdi cdng doan, tu chu viec tra luong, tra thudng tren co sd nang suat lao dong va hieu qua kinh doanh cua doanh nghiep Ddi vdi nganh truyen tai dien cd dia ban quan ly rong, phuc tap, phan bo nhieu d nhung khu vuc xa xdi, heo lanh; dieu kien lao dong nganh truyen tai dien nang nhoc, cang thing, ddi hoi hao phi nhieu chat xam va she co bap Nha nude can cd chinh sach dai ngo xung dang nhu cho ap dung phu cap thu hut theo dieu kien phat trien kinh te'-xa hoi cua dia phuong chu khong theo thdi gian nam, phu cap luu dong, phu cap doc hai ap dung chung cho khdi truydn tai dien cd cac dieu kien lao dong giong ma khong phai chi ap dung ridng cho lao dong quan ly van hanh ludi truyen tai dien 500 kv nhu hien 3.4.2 Kien nghi vdi nganh dien Do viec ung dung rong rai nhung tien bo vuqt bac cua khoa hoc va cdng nghe cung nhu su phat trien cua cac dieu kien kinh te'-xa hoi, tinh chat va dieu kien cdng viec da thay ddi nhieu Nganh dien can nhanh chong thie't ke' lai tieu chuan cdng viec, chuc nang, nhiem vu cu the cho cac chuc danh thuoc kho'i gian tiep cung nhu true tie'p lao dong cua cac don vi, tir dd quy dinh thang bang luong cua ho Ddi vdi kho'i tram bien ap, can phan cdng lai lao dong mot each hop ly hon, theo dd chi chuc danh van hanh tram bien ap va ve sinh cdng nghiep ma khong chuc danh sua chua tram Nganh dien can quan tam de'n nang cao trinh ngudi lao dong, cd chinh sach uu dai ve vat chat va dieu kien lam viec ddi vdi nhung lao dong cd trinh chuyen mon, hoc vi cao nhu thac sy, tie'n sy Chu cdng tac dao tao, Luan van thac sy OTKD _ 128 _ Luu Binh Cong phat trien nguon nhan luc cho su phat trien ben vung cua nganh dien Viet Nam Can phan cap rong va sau hon doi vdi cong tac dao tao phat trien, cho phep cac Cong ty Truyen tai dien duoc chu dong viec tao nguon, thu hut lao dong tren thi trudng, dam bao tinh hieu qua viec thu hut va tuyen dung lao dong Hien nay, viec xac dinh quy tien luong cua tung Cong ty toan nganh la dua tren muc luong toi thieu Nha nudc quy dinh, he so muc luong theo cap bac, dinh muc, dinh bien lao dong va cac che” phu ca'p luong Noi cach khac, viec xac dinh quy tien luong van chu yeu dua vao so' lao dong va he sd' cap bac cong nhan tuong ung, chua co su phan biet giua cac kho'i san xuat-truyen tai-phan pho'i ve dieu kien lao dong, luong von co' dinh quan ly; chua co su phan biet don vi lam tot, don vi lam toi Day chinh la mot yeu to' khie'n cho cac don vi co dieu kien lao dong nang nhoc, doc hai, co ham luong chat xam doi hoi cao kho thu hut duoc lao dong co trinh ve lam viec so vdi cac don vi khac co dieu kien thuan loi hon cung nganh; la mot ye'u to' lam tang bien che' toan nganh, giam nang suat lao dong De khuyen khich ngudi lao dong, nganh dien can gdn thu nhap vdi hieu qua cong viec, phan phoi luong thudng phai dua vao ket qua lao dong cua tung don vi cu the the hien d cac chi tieu san luong truyen tai, dieu kien lao dong, ham luong tri thuc san pham Lam duoc dieu se khuyen khich duoc ngudi lao dong san sang lam viec d nhung noi co dieu kien lao dong khong thuan loi nhu tai Cong ty truyen tai dien 1, khuyen khich cac don vi nang cao nang sua't, cha't luong, hieu qua cong viec Luan van thac sv OTKD 129 Luu Binh Cong KET LUAN Doi chieu vdi muc dich nghien cuu, luan van da dat duoc cac cac van d£ sau: He thong hoa d uoc nhung co so ly luan co ban v e qn an tri ng uon nhan luc Da phDi tich, danh gia huoc tduc traug tiogt dhng qUsn tri ng uon nhan luc tai Cong ty Truyen tni dien Th rut nhung nhan xet ve thuc cong tac qunn ly nguon ghhg luc tai Cong ty Truyen tni dien] va nguyen nhan, la hoot dUng quns tri ngudg nhan luc tai Cong ty Truyen tni dien nhieu yeu kem, the hieg: -Luc luong lao dUng gian tiep ldn, bU may qunn ly cong kesh, thieu hieu qun -Chua cung cap du, kip thdi so luong lao dUsg cho nhu cau phat trien mo rUng sn, xuat cua Cong ty, dac biet la lao dUsg cho cac dvs vi truc thuUc o vung sau, vung xa cua Cong ty -Chat luong lao dUsg (o day xet lao dUng truc tiep snn xuat) thap, chua dap ung duoc yeu cau cong viec hien toi -He thong luvsg bong co nhieu tien bU, nhung to kem linh hoot cv che thi trudng, khong co tfnh cosC trank -Dinh muc lao dUsg khoi trom bien ap thieu tfsh khoa hoc, phan cong lao dUng khoi qunn ly van hanh trom bien ap chua hop ly -Hoot dUng dao too kem hieu qun, chua quan tam tdi dao too phat trien nguon gChn luc cho su thay doi cong viec tuvsg lai De xuDt mut so