TAP CHi CONG THirUNG S\J HAI LONG DOI VCfl CONG VIEC CUA NGlTCfl LAO DONG TAI CONG TY TNHH MASTER ENGLISH • HA NAM KHANH GIAO - N G U Y I N TO TRA MY TOM TAT: Nghidn ctfu ndy dUdc thue hien nham danh gid cac ye'u td tac ddng dd'n sU hdi Idng cua ngudi lao dong vdi edng vide tai Cong ty TNHH Master EngHsh, bang vide khao sat 216 ngUdi lao ddng, edng eu Cronbach's Alpha, EFA vd phdn tich hdi quy bpi dUdc s^ dung Ke't qua da dUa dUde md hinh 05 ye'u to' cd tdc ddng dUdng dd'n SU hai long, sdp theo thU tU giam dan: Cap tren, Dao tao - Thang tid'n, Thu nhdp, Dieu kidn lam viec, Phuc ldi TU do, nghidn etfu de xud't cdc gidi phdp dd'n ban quan ly cdng ty nham nang cao sU hai long cua ngUdi lao ddng Tiif khoa: Su hai long, ngudi lao dong, Cdng ty TNHH Master English I Gidi thi^u Ngudn nhdn lUc ludn dUdc coi Id nhan td quan trpng, cdt ldi, de giiip doanh nghiep tdn tai vd phdt trien Khi da cd dUdc sU hdi long ddi vdi cdng vide, ngUdi lao dong se cd dong life lam viec tich cue bdn, tif dan de'n hieu sud't va hieu qua cdng vide cao hdn Cdng ty TNHH Master English (MEC) Id cdng ty sd bUu chudi hdn 70 trung tdm Anh ngff khap ca nUdc chuyen vd tid'ng Anh giao tie'p danh cho ngUdi di ldm Cdc trung tam phdn bd' rdng trdn toan qud'c bao gdm TP Hd Chi Mmh, Ha Ndi, Da Nang, Hud', Nha Trang, Da Lat, Binb DUdng, Bien Hda, Viing Tau, Can Thd, Moi thdng, MEC tuyen sinh hdn 7000 hpc vien cd nhdn mdi vd dao tao tie'ng Anh cho mot so'doanh nghidp nUdc ngoai tai Viet Nam Hien tai, MEC cd hdn 500 giao vidn va 300 nhdn vien tren todn he thd'ng, mUc tdng trUdng ngUdi lao ddng hang ndm khoang 40% nam trd lai day Do dd, vide xdy dUng mpt dpi ngu lao ddng trung thanh, sang tao vd co sU hai long dd'i 168 So 22-Thang 12/2019 vdi cdng viec va gan bd vdi Cdng ty vl muc tieu phat trien chung la he't sUc quan trpng Nha quan ly doanh nghiep can ed eai nhin sau sac hdn ve cdc nhan toed the mang lai sU hai long dd'i vdi cong vide cho ngUdi lao ddng, tff dd, cd cdc dinh hudng, chinh sdch phii hdp vide sff dung lao ddng, nhdm mang lai hieu sua't eao cua Itfc lupng lao dong phuc vu cho chid'n lUdc phat tnen lau ddi cua Cdng ty II Tdng quan ly thuye't / Sd hdi long doi vdi cong viec Cd nhieu khai niem ve sU hai long cua ngtftii lao ddng cdng vide Theo Weiss (1967), stf hdi long eong viec la thai eiia ngUdi lao ddng ve cdng viec dUdc the hidn bdng cdm nhdn, niem tin va hanh vi cua ngUdi lao dong Cdn theo Spector (1997), stf hai Idng cdng viec la stf md ta cam nhdn chung, hay ddn gian la vide ngtffli ta cam thd'y thich cdng vide cua hp va cdc khia canh cdng viec cua hp nhu thd' nao Vi nd la stf QUANTRI-qUANlV danh gia cbung, nen nd la mdt bie'n ve thdi Ellickson vd Logsdon (2001) cho rang, sU hdi long cdng viec la mdc dd ngUdi nhan vidn yeu thich cong vide cua ho, mdi trUdng lam vide cang dap Ung dupe cac nhu cau, gia hi va tinh cdcb cua ngUdi lao dong thi dp thoa man cdng vide eang cao Theo Kreitner vd Kinicki (2007), sif hai long cong vide chu yd'u phan anh mUe dp mot ca nhan yeu thich cdng vide cua minh Cdc yeu to anh hudng de'n sti hdi long cong viec doi vdi ngddi lao dgng Md hinh JDl cua Smith va cdng sU (1969) dUdc thiet ke' vdi 72 muc hdi khac vd yd'u td cdng viec la: Ban chd't cdng viec, Thu nhap, Cdhdi ddo tao, Thdng tid'n, Ldnh dao va Dong nghidp - dUdc ddnh gid la mdt cdc cong cu chinh de danh gid su hai long cdng vide Theo Travis (2004), vong khoang 30 nam tU ddi cd de'n 1.200 nghidn ctfu khac sff dung JDl dd ddnh gid sU hdi long cong vide Tran Kim Dung (2005) dd diUc bien kiem dinh thang chi sd md ta edng vide JDl da dieu chinb va kiem dinh thang JDl vao didu kidn cua Viet Nam Kdt qua nghien cUu cho tha'y, cd bie'n tdc ddng de'n sU hai long dd'i vdi cong viec bao gdm: (1) Ban chd't cdng vide, (2) Thu nhdp, (3) Cd hdi dao tao, thdng tid'n, (4) Lanh Dao, (5) Ddng Ngbiep, (6) Phuc ldi (7) Dieu kidn lam viec Ket qua nghien cUu cua Ha Nam Khanh Giao vd Vd thi Mai PhUdng (2011} cung tUdng tU Md hinh nghien cdu vd gia thuyet nghien cdu Qua cd sd ly thuyd't da ndu va ket qua nghien cUu dinh tinh, md hinh nghien cUu dUdc nhdm tdc gia dd xua^t nhU sau: Stf hdi long = f (Thu nhgp; Bieu ki^n ldm viec; Bong nghiep; Thu nhgp, Phiic ldi; Bdo tgo thdng tie'n; Bdc diem cong vi$c) H;: Thu nhdp dnh hudng cung chieu den stf hdi long ciia ngUdi lao ddng do'i vdi cong viec H2: Ddo tgo thdng tii'n dnh hud'ng citng chieu den sU hdi ldng cua ngUdi lao dong dd'i vdi cong viec HJ: Ca'p tren dnh hudng cdng chieu den su hdi long cua ngudi lao dong dd'i vdi cong viec H^: Bong nghiep dnh hudng cdng chieu den sU hdi long cua ngudi lao dong do'i vdi cong viec H^: Bdc diem cong viec dnh hudng cdng chieu de'n sU hdi long ctia ngUdi lao dong ddi vdi cdng viec HQ: Bieu kien ldm viec dnh hudng cdng chieu de'n sU hdi long ciia ngUdi lao dong dot vdi cong viec Hy: Phuc ldi dnh hudng ciing chieu den sU hdi ldng cua ngUdi lao dong doi vdi cong viec III Ket qua nghien cvtu Thdng ke mo td mdu Dd'i tUdng khao sdt Id ngUdi lao ddng tai MEC, bao gdm nhan vidn va gido vidn Sd' lUdng bang khao sat la 230 bang, thu ve 217 bang, sau loai bd bang cdu hdi khdng dat yeu cau, cdn lai 216, dat ty Id 93,9% (Bang 1) Bdng Bang thong ke mo td Gidi tlnh "lansd Tyl#% Nam 91 42,1 NO 125 59,9 44 19 8,8 Trung cap, PTTH 18 8,3 Cao dang 33 23,6 67,6 TUOI Trinh hoc van Tham nien Oai hoc 146 Sau dai hpc 19 8,8 < nam 117 54,2 - nam 77 35,6 > nam 22 10,2 Ngudn: DU lieu khdo sdt Kiem dinh tin cay cua thang Ke't qua cho thd'y cac bid'n cd he so' Cronbach's Alpha ldn bdn 0,6 vd cd hd sd' tUdng quan bie'n tdng ldn hdn 0,33 (Nguydn Dinh Tbp, 2011) Cde bid'n dUdc sff dung phdn tich EFA tiep theo (Bang 2) Phdn tich nhdn to'khdm phd EFA Ket qua kiem dinh Barlett vdi so' sig bang va he so" KMO bang 0,748 ldn hdn 0,5, dat ydu cau chay EFA 29 bid'n quan sat ddc ldp dUdc dUa vao phan tich nhan to' EFA vdi phUdng phdp trich Principal Component vd phep quay Varimax Sau lan quay, cdn 27 bie'n tong the cd md'i tUdng quan vdi va phdn tich nhan tdEFA rd't thich hdp (Bang 3) So22-Thang 12/2019 169 TAP CHi CONG THIfdNG Bang He sd Cronbach's Mpha Sd bien quan sat Cronbach's Alpha H$ so tUdng quan bien - tong nho nhat Thu nhap (TN) 0,797 0.636 Dao tao thang tien (DT) 0,821 0,551 Cap tren (CT) 0,783 0,674 Dong nghiep (DN) 0,862 0,751 Dac diem cong viec (CV) 0,801 0,458 Dieu kien lam viec (DK) 0,827 0,523 Phuc loi (PL) 0,681 0,565 Sir hai long (HL) 0,886 Bighso 0,602 Nguon Xd ly tif dd lieu khdo sal Bang Kef qua phan tich nhan to kham phd \6n H$ sdtai nhan so Bien quan sat DT4 0,804 DT3 0,797 DT2 790 DK5 0.702 DT, 0.598 CT, 0.912 CT5 0.869 CT2 0.799 CT, 0.662 PL3 836 PL, 0.804 PLj 0.796 PL, 0.717 TN2 0.945 TN3 944 TN, 0.810 DN2 868 DN3 0.841 DN, 0.839 DK, 0.536 CVj 0.886 CV3 840 170 S d 2 - T h a n g 12/2019 gUANTRj-QUANlV H$ so tai nhan sd Bien quan sat CV2 0.751 CV4 592 DK4 0.834 DK3 0.769 DK2 0.729 Ngudn: Xd' ly tU dff lieu khdo sdt Ke't qua kiem dinh cae bid'n quan sdt phu thudc cho tha'y sig = 0,000, KMO = 0,799 (> 0,5) Ket qua EFA cho thd'y vdi phUdng phap trich nhdn td principal component, phep quay Varimax, trich dUde mdt nhan td' vdi bid'n quan sdt vd phUdng sai trich tich luy dupe la 73,559% (>50%), gid tri Eigenvalue la 3,678 (> 1), cac he so' tai nhdn td' cua cdc bid'n quan sdt deu ldn hdn 0,5, thang datydueau Kd't qua kiem dinh Cronbach's Alpha vd EFA neu trdn cho thd'y thang cac yd'u td' ddc lap va phu thudc deu dat ydu cau ve gia tri va tin cay va se dUdc dUa vdo nghien cUu dinh lUdng tid'p theo Phdn tich iddng quan Ma tran tUOng quan cho tha'y mUc y nghia cua cdc he sd rd't nhd (sig = < 0,05) nen cdc he so' tUdng quan cd y nghia tho'ng kd vd ddu du didu kien de dUa vao phan tich hdi quy (Bang 4) Bdng He so ti/dng quan Pearson Pearson TN DT CT DN CV DK PL HL 0,102 0,115 -0,034 0,005 0,026 0,444" -0,073 TN Sig (2-tailed) Pearson 0,102 Sig (2-tailed) 0,135 Pearson 0,115 0,135 0,092 0,619 0,943 0,712 0,000 0.288 -0,069 0,176" 0,274" 0,419" 0,416" 0,343" DT -0,069 0,310 0,010 0,000 0,000 0,000 0,000 -.381" -0,125 -0,237" 0,234" 0,724" CT Sig (2-tailed) 0,092 0,310 Pearson -0,034 0,176" Sig (2-tailed) 0,619 0,010 0,000 Pearson 0,005 0,274" -0,125 Sig (2-tailed) 0,943 0,000 0,066 0,000 Pearson 0,025 0,419" -0,237" 0,512" 0,282" Sig (2-tailed) 0,712 0,000 0,000 0,000 0,000 0,444" 0,416" 0,234" -0.079 0,094 0,110 -0,381" 000 0,066 0,000 0,001 0,000 0,350" 0,512" -0,079 -0,224" 0,000 0,000 0,248 0,001 0,282" 0,094 -0,004 0,000 0.171 0,957 0,110 0,048 DN 0,350" CV DK Pearson 0,108 0,482 0,323" PL Sig (2-tailed) 0,000 0,000 0,001 0,248 0,171 0,108 Pearson -0,073 0,343" 0,724" -0,224" -0,004 0,048 0,323" Sig (2-tailed) 0,288 0,000 0,000 0,001 0,957 0,482 0.000 0,000 HL ** Correlation is significant at the 0.01 level (2-tailed) Ngudn: Xd ly td dd lieu khdo sdt So 2 - T h a n g 12/2019 171 TAP CHi CONG THlMNG Bang Ket qua hoi quy Thdng ke da c$ng tuydn H$sdBeta Bien d$c l^p H$ sd hdi quy (B) Hang sd •0,729 TN 0,204 0,241 DT 0,380 0,352 CT 0,861 DN MlJIc y nghTa Tolerance VIF 0,000 0,793 1,261 0,000 0,656 1,625 0,760 0,000 0,800 1,251 -0,043 -0,042 0,362 0,618 1,618 CV •0,036 •0,027 0,486 0,828 1,207 DK 0,098 0,105 0,021 0,623 1,606 PL 0,092 0,093 0,042 0,613 1,631 0,012 R2 hi6u chinh 0.724 Thong l