Tài liệu tham khảo |
Loại |
Chi tiết |
[1]. Andreas Hierholzer, Georg Herzwurm, Harald Schlang, “Applying QFD For Software Process Improvement At SAP AG, Walldorf, Germany”. Proceedings of the World Innovation and Strategy Conference in Sydney, Australia, August 2-5, 1998, S.85-95 |
Sách, tạp chí |
Tiêu đề: |
Applying QFD For Software Process Improvement At SAP AG, Walldorf, Germany |
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[2]. Andrew Bolt, Glenn H. Mazur, “Jurassic QFD Integrating Service And Product Quality Function Deployment”. The Eleventh Symposium on Quality Function Deployment Novi, Michigan, June 1999 |
Sách, tạp chí |
Tiêu đề: |
Jurassic QFD Integrating Service And Product Quality Function Deployment |
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[5]. C2C Solutions Inc, “The e-QFD Global Roadmap”. Dec 2003, 0H http://www.c2c- solutions.com/C2CProcessAcrobatNP.pdf |
Sách, tạp chí |
Tiêu đề: |
The e-QFD Global Roadmap |
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[6]. Georg Herzwurm, Gabriele Ahlemeier, Sixten Schockert, Werner Mellis, “Success Factors of QFD Projects”. Proceedings of the World Innovation and Strategy Conference in Sydney, Australia, August 2-5, 1998, S. 27-41 |
Sách, tạp chí |
Tiêu đề: |
Success Factors of QFD Projects |
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[10]. Glenn H. Mazur, “QFD for Service Industries From Voice of Customer to Task Deployment”. The Fifth Symposium on Quality Function Deployment, June 1993 |
Sách, tạp chí |
Tiêu đề: |
QFD for Service Industries From Voice of Customer to Task Deployment |
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[11]. Jim Walden, “Performance excellence: a QFD approach”. International Journal of Quality & Reliability Management, Vol. 20, No. 1, 2003, pp. 123-133 |
Sách, tạp chí |
Tiêu đề: |
Performance excellence: a QFD approach |
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[12]. Kalle LyytiKainen, 1997, “Product Conceptualization As A Means For Enhancing New Product Development.” |
Sách, tạp chí |
Tiêu đề: |
Product Conceptualization As A Means For Enhancing New Product Development |
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[13]. Kenneth Crow, “Quality Function Deployment: What, Why & How”, 2002, DRM Associates |
Sách, tạp chí |
Tiêu đề: |
Quality Function Deployment: What, Why & How |
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[14]. Lin Chih Cheng, “QFD in product development: methodological characteristics and a guide for intervention”. International Journal of Quality & Reliability Management, Vol. 20, No. 1, 2003, pp. 107-122 |
Sách, tạp chí |
Tiêu đề: |
QFD in product development: methodological characteristics and a guide for intervention |
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[16]. Paulo A. Cauchick Miguel, “The state of the art of the Brazilian QFD applications at the top 500 companies”. International Journal of Quality & Reliability Management, Vol. 20, No. 1, 2003, pp. 74-89 |
Sách, tạp chí |
Tiêu đề: |
The state of the art of the Brazilian QFD applications at the top 500 companies |
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[17]. Robert A. Hunt, Fernando B. Xavier, “The leading eadge in strategic QFD”. International Journal of Quality & Reliability Management, Vol. 20, No. 1, 2003, pp.56-73 |
Sách, tạp chí |
Tiêu đề: |
The leading eadge in strategic QFD |
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[18]. Robert L. Klein, “New Techniques for listening to the Voice of the Customer”. Presented at the Second Symposium on Quality Function Deployment, June 1990.http://www.ams-inc.com/publications/reprints.asp?id=3 |
Sách, tạp chí |
Tiêu đề: |
New Techniques for listening to the Voice of the Customer |
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[19]. S. Bruce Han, 2001, “A Conceptual QFD Planning Model”. International Journal of Quality & Reliability Management. Vol.18. No8, 1H pp796-812.@MCB University Press, 0265-671X |
Sách, tạp chí |
Tiêu đề: |
A Conceptual QFD Planning Model |
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[20]. So Young Sohn, “Quality Function Deployment applied to local traffic accident reduction”. Accident Analysis and Prevention 31, 1999, p751-761 |
Sách, tạp chí |
Tiêu đề: |
Quality Function Deployment applied to local traffic accident reduction |
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[21]. Yoji Akao, 2003, “The Leading Edge In QFD: Past, Present And Future” International Journal of Quality & Reliability Management. Vol 20. No1, 2H pp20- 35@MCB University Press, 0265-671X |
Sách, tạp chí |
Tiêu đề: |
The Leading Edge In QFD: Past, Present And Future |
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[7]. Georg Herzwurm, Sixten Schockert, Werner Mellis. Higher Customer Satisfaction with Prioritizing and Focused Software Quality Function Deployment. In: Proceedings of the Sixth European Conference on Software Quality in Vienna, April 12-16, 1999.Wien 1999 |
Khác |
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[15]. Nguyễn Thị Huyền, 2004, Triển Khai Chức Năng Chất Lượng (QFD) Tại Công Ty Dệt May Thái Tuấn |
Khác |
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