Ứng dụng CNTT và thương mại điện tử vào phát triển kinh doanh tại licogi e

Ứng dụng CNTT Thương mại điện tử vào phát triển kinh doanh Licogi Content: Introduction about LICOGI-CC: Founded in 1996 under LICOGI Infrastructure Development and Construction Company, it is now a joint-stock company with over 120 staffs and employees of LICOGI-CC including Architects, Engineers, skilled employees, consultants, and experienced professionals who are working on all the areas of construction consultancy: Civil, Industry, Transportation, Water Resources, and Infrastructure Currently, the management division of the company (15 people) includes the Board of Directors and three function departments: Administrative Organization, & Planning, Technical Management and Financial Accounting The production division includes subordinate consulting units operating by specialized areas: survey, architecture, infrastructure, transport, hydropower, environmental and work experiment In the last years, the company has achieved average output of 45 billion dong / year and revenue of 35 billion / year Average annual has been 8% of revenue (source www.licogi-cc.vn) Situation Analysis: - The personnel structure is bulky; units work separately without centralized and closed management - Practice function is still spread over many areas, has not promoted the strengths of technical infrastructure design consultancy - The information technology has been applied to the extent to meet the essential requirements: personal computer for staff, some software with copyright: ETAB 10 (structure), Architecture (architecture), CAD and estimates The whole Company subscribed an Internet ADSL Fiber Business package of FPT for about 60 DC machine, but there is no connection between the divisions (overall LAN network), and no development strategy as well as data and product management - Those factors stated above have led to low labor productivity is low SWOT analysis: - Advantages: The Company has a team of engineers and architects who are enthusiastic and committed to the company As a subsidiary of the LICOGI, in addition to self-supported sources, the support is also provided by the Corporation Over 16 years of operation, the company accumulated much experience, especially in the area of infrastructure design, more or less a brand in the field of construction consultancy The company has a facility: office, a stable equipment and machinery - Disadvantages: As a company on the rise, gaining low profits, spending the capital on reinvestment of projects, especially IT projects for production work is still limited The restructuring of surplus personnel after Information Technology applications has made that the Board of Directors concerned and unable to gain a satisfactory solution - Opportunities: With a strong growth of the IT and e-commerce in the country as well as in the world, the understanding and approach of the businesses in this field becomes easier, especially for companies of design consultancy On the other hand, the roadmap for implementation has been built for application of ICT and e-commerce in enterprises by the State - Challenges: Application of IT and e-commerce in business requires business to have an infrastructure system as well as certain personnel skills, which will change the way as well as the working culture of the company The implementation and operation must be synchronous and require a close attention of the leaders of finance and personnel, while gained results cannot be recognized every week and every month but every year Comparing with three competitors in the industry: N The company Application of IT and e-commerce Viet Nam Investment Consulting Investment and purchase of many copyrighted and Construction Designing Joint specialized software for design such as Software of o Stock Company(CDC): - www.cdcjsc.com.vn - Employee: 250 - Average revenue in years 100 tỷ VNĐ - Many areas of consultancy - 2004 Vietnam Golden Star Award design and analysis of high-rise building: ETABS of CSI (Berkeley University - United States), Soil stress and deformation analysis for design of basement, retaining wall, etc SIGMAZ - The package GEOSLOPE Software of Geoslope International Ltd (Canada) In addition, CDC is a famous GEO5 Geotechnical Software Distributor of FINE Ltd (Czech Republic) and the PROKON structure analysis software (UK) in Vietnam Construction-Design-House Trading Consultancy joint stock company (CDH) - www.cdh.com.vn - Employee 100 - Average revenue in years: 70 The structural software, CAD, no connection between the parts, no overall LAN, and no server system for management data billion VND - Many areas of consultancy - Certificate of merit Archipel Architecture Joint Stock Company is a 100% foreign-invested company founded in early 2005 - www.archipel-asia.vn - Major of design of architecture work - Archipel can propose the most appropriate design solutions for each Archipel uses advanced printing equipment, specialized copier and large format color printers, project Archipel plans to organize a projectors, scanners and professional projectors, team work environment and encourage specialized computers with powerful configuration with the sharing of knowledge among professional software for 2D and 3D graphic design, members with the goal of making video, structural computing, mechanical-electrical- knowledge of many individuals a huge water work, etc to ensure the design work to be done in creativeness potential for an optimal a professional, fast and efficient manner with highest creativeness quality quality design products Analysis of experience and lessons learned from other companies inside and outside the country: Pythis Software Company creates a competitive advantage: In 2005, Pythis Software Company gained sales of over a million dollars and packaged software product of PERP awarded 2004 ICT Gold Cup, the e-best ePractices prize of APEC DOC based in Taiwan, and many other awards and certificates of merit The company has gained such good results because since its establishment more than years ago, the management of the company has determined development strategies to create competitive advantage in the market Since 2000, the management of Pythis has realized that the computerization of some professional services such as accounting and personnel cannot meet the needs of operation and management of the whole company Such problem requires an overall integrated system of management They realized that the application software technology of foreign firms such as Oracle, SAP, etc is very good, but the products cost much and require a large scale of deployment, unsuitable for many Vietnamese enterprises The foreign software has an interface in English and many foreign business functions are not suitable for applications in Vietnam Capturing such urgent needs of Vietnamese enterprises in the integration process, since 2000, PYTHIS Company has determined to make an investment in researching and building an ERP software product of Vietnam on base learning application of e-Business Suite of Oracle Corporation This ERP product of PYTHIS, named PERP, was created on Oracle's advanced technology platform but costs too much in Vietnam After more than years of building, PERP software has been successfully deployed at many places, meeting the needs of the overall corporate governance for domestic firms at an appropriate cost, contributing an encouraging result The number of enterprise applying the software and sales of the company from PERP product has increased gradually over the years This success is gained also by the application of development methodologies, and application development according to international standards, as well as a professional working style of the management, as the former employees of Oracle Corporation, of the company (Source www.pythis.com) LICOGI-CC Information Technology application solutions in LICOGI-CC There are two ways to equip the company with information system: buying the products available in the market, or making order at informatics IT companies, or making order at IT development companies if any In this way, the business will have a monitoring system meeting its requirements Moreover, in the development process, IT companies can help the company detect more problems, and provide advice or support measures to improve investment efficiency However, to develop a system of their own, IT companies and businesses must work closely in a "System development process." This process takes much time and the company's initial costs may be greater To match the scale and financial capacity, LICOGI-CC applies a combined solution: buying additional specialized software, and hiring IT companies to build the information system accordance with specific operations of the business IT and e-commerce application strategy of the company: Being expressed in strategy of investment and development of the information system of the company, investment model will consist of four phases: - Investment in infrastructure of information system - Investment to improve the performance of departments in the company - Investment to improve working performance of the whole company - Investment to transform the business and create competitive advantage Stage of investment in infrastructure and improvement of working performance of parts in the company (2012 - 2014): This issue refers to the basic equipment of hardware, software and human resources Basic level of equipment needs to achieve some of the following requirements: • Regarding the technological infrastructure (hardware and software): The infrastructure is fully equipped to deploy a number of the company's regular applications: office, accounting, human resource management, design, etc • Regarding personnel: Personnel are trained to use the infrastructure in some operations of business or management of the business Today, the need of investment in this facility has increased often investment in a small LAN with the popular software used in the office (editor, spreadsheets, e- E) The company will create a connection to the Internet and specialized software of construction consultancy (See the diagram) The investment upgrade on the basis comes from the fact of a general improvement in the environment and work style, as well as tools for the business operations (eg e-mail , Internet access, etc have become popular) Here only two main requirements of the investment at this stage are mentioned including investment in hardware, software, people, and the work necessary regulations to: • Creating an initial infrastructure for Information Technology applications to meet the real needs of the business • Creating new working habits and routines with application of the computer as follows getting familiar with digital information, familiar with the "virtual" tools such as software, getting to know some basic issues in the "computer culture": sharing information, sharing tools and computer resources, keeping strict working regulations (not to put the unfamiliar disc into the system, etc.), practice of respect for the privacy of colleagues in a “open” environment such as not trying to read email or access to other people's files without permission That means that the business community is facilitated to become familiar with the opportunities and challenges when working with computers in the future Investment stage for improving the working performance of the entire company (2015 - 2016): In fact, this stage includes deployment of upgrade of the operations which were carried out at initial stages For a system, the following four basic requirements should always be met: - Requirements on information security - Requirements on the ability to work quickly - Requirements on resistance to environmental system - Requirements on system scalability After completing the process of building information system infrastructure and putting it into operation, in the near future, the company will develop and need a powerful system with a higher security of information Accordingly, a method of system expansion should be mentioned when starting to build a system We will choose the main structures and components which can be expanded in the future Investment phase for transformation of business and competitive advantage (2016 - 2020): This is the stage of investment in IT to gain competitive advantage in a modern business environment; that means an investment in IT for products and services to create the price advantage to make up the difference, and the other qualities, in accordance with the competitive strategy of the business Business issue in the age of the Internet, in particular the use of technology and the Internet services plays a crucial role; For example; building intranet to share information within the enterprise, extranet to selectively connect and share information sources with partners, suppliers, customers, create new services on the network to retain customers, prevent customers to be attracted by the opponent, etc Re-engineering of business processes, setting up virtual companies, and many other applications allow the enterprise to not only cope with but also create a competitive advantage over competitors in the current globalization; it is also a important investment form at this stage Information Technology application deployment diagram at Phase 4: 8 Action plan and specific targets Phase +2: Investing in infrastructure of the information system and improving working performance of divisions of the company (2012 - 2014): Hiring IT companies: Building a File Server system - Managing centralized data and building a LAN for the company with stability and high security; Reviewing the purchase of additional office and specialized software needed for the operation of the company; Establishing the company's IT department in charge of monitoring and managing the system; planning to guide and train all company’s employees depending on the function of each unit in a system of new technology IT department is estimated to include people File Server system ensures that: - Each employee has the corresponding right on a File Server - File Server System containing the resources must be shared (expected servers) - After loging on the system, each employee will have two network drives (shared and exclusive) - Each employee working with data must be stored on the File Server Employees are not allowed to store data on the local machine - Building data backup and recovery strategy for File Server system The contents of deployment are: - WSUS - Remote Assistant: For remote support when administrator from internet remote comes back to the company - Group policy: account, local, software restriction - File server: Sharing & NTFS permission, backup & restore - User & Group: home folder, script (log in) - DHCP - DNS - Printer server: in addition to the basic configurations, the printer over the internet can be used - RAID - Web, FTP published (NAT) to internet using RRAS - Deploy antivirus Summing up this stage: assessing the performance of departments, units; restructuring personnel of divisions: holding more than one position concurrently for 10 the management unit and high specialization for the production unit Redundant personnel will be retrained to undertake the position of designer Phase 3: Investing to improve performance of the entire company (2015 - 2016): The company upgrades the current network system including software, security, and hardware: storage of file server Phase has more requirements than phase Phase can be considered as the period of the local digitalization, and Phase is the period of digitalization of the entire company Moving from local to comprehensive digitalization is the biggest problem of this third phase Regarding IT infrastructure, it is necessary to have a large scale network covering the whole company, ensuring the smooth flow of information between departments The integrated software (interfunctional) and the database of the company are the key tools to support management and operational activities "Digital Culture" - built and developed gradually in the two previous stages have become mature, contributing to the business culture of the business with working standards, the measure of new job, and the system of regulations and tools to ensure the implementation of all standards throughout the enterprise as the basis Phase 4: Investing in business transformation and competitive advantage (2016 2020): - Building Intranet, Extranet: internal information sharing, information connection with industry partners, etc - Creating new services on the network, promoting image, providing customer care service, etc - Extending business sectors on the online network, etc 11 Budget estimates for the first phase of building of the information system of LICOGI-CC: No Phases Duration Cost budget Note (VND) Phase 1+2: - The file server - Assessing and surveying the current situation of the information system (number of PC, system: Dec 2012- Dec 1,500,000,000 2014 servers - Buying configurations, the new 30 DC quality, existing software, computers etc) with appropriate - Buying the system configuratio (hardware, software, n system maintenance) - Buying - Software upgrade more - Staff training professional softwares Phase 3: - Upgrade of current Jan 2015- Dec information systems 2016 1,000,000,000 - Development of specialized software Phase 4: - Development of Dec information system 2020 2006- 2,500,000,000 12 - Development of customer services Total: 5,000,000,000 Note: - For each stage, the current state of the office, personnel, etc is considered as a basis to require the IT Company to provide an advice for the system (number of computers, configuration, server capacity) and prepare detailed cost estimation - Fund source stated above includes 30% self-supported capital and 70% loan Payment of loan interest from profits and depreciation is made over every phase of deployment Conclusion: Above is an overview of the contents which must be presented upon request The content stated above may be just general and accurate ideas However, a more important thing is that the subject of Information System Management helps students understand the importance of Information Technology application and development of information system to enterprise development in a world towards global connectivity To increase labor productivity and product quality, reduce production costs for the enterprise to be competitive in the market, the application IT and development of information system must be conducted As a member of the management division of LICOGI-CC, hoping that in the near future, the ideas of information system development of LICOGI-CC will be put into the roadmap for implementation./ Reference: Source: - www.licogi-cc.vn - www.pythis.vn 13 - www.cdcjsc.com.vn - www.cdh.com.vn - www.archipel-asia.com 14 ... system ensures that: - Each employee has the corresponding right on a File Server - File Server System containing the resources must be shared (expected servers) - After loging on the system, each... sources with partners, suppliers, customers, create new services on the network to retain customers, prevent customers to be attracted by the opponent, etc Re-engineering of business processes, setting... services to create the price advantage to make up the difference, and the other qualities, in accordance with the competitive strategy of the business Business issue in the age of the Internet,