7 Chapter Managing Human Resources © Pearson Education Limited 2015 7-1 Learning Outcomes • Describe the key components of the human resource management process and the important influences on that process • Discuss the tasks associated with identifying and selecting competent employees • Explain how employees are provided with needed skills and knowledge © Pearson Education Limited 2015 7-2 Learning Outcomes (cont.) • Describe strategies for retaining competent, highperforming employees • Discuss contemporary issues in managing human resources © Pearson Education Limited 2015 7-3 7.1 Describe the key components of the human resource management process and the important influences on that process © Pearson Education Limited 2015 7-4 Human Resource Management © Pearson Education Limited 2015 7-5 HRM Process and Influences © Pearson Education Limited 2015 7-6 The Legal Environment © Pearson Education Limited 2015 7-7 Affirmative Action Programs that ensure that decisions and practices enhance the employment, upgrading, and retention of members of protected groups © Pearson Education Limited 2015 7-8 Differences in HRM Laws • • • • Canada Mexico Australia Germany © Pearson Education Limited 2015 7-9 7.2 Discuss tasks associated with identifying and selecting competent employees © Pearson Education Limited 2015 7-10 7.3 Explain how employees are provided with the needed skills and knowledge © Pearson Education Limited 2015 7-21 Orientation • Job orientation • Work unit orientation • Organization orientation © Pearson Education Limited 2015 7-22 Providing Skills and Knowledge © Pearson Education Limited 2015 7-23 Employee Training Methods © Pearson Education Limited 2015 7-24 7.4 Describe strategies for retaining competent, highperforming employees © Pearson Education Limited 2015 7-25 Retaining Competent Employees © Pearson Education Limited 2015 7-26 Issues with Performance Evaluation Systems Systems may be outdated due to: • Downsizing • Project teams When An Employee’s Performance is Not Up to Par © Pearson Education Limited 2015 7-27 Compensating Employees © Pearson Education Limited 2015 7-28 7.5 Discuss contemporary issues in managing human resources © Pearson Education Limited 2015 7-29 Managing Downsizing © Pearson Education Limited 2015 7-30 Workforce Diversity • • • • • Nontraditional recruitment sources Non-discriminatory selection Accommodation of diverse needs Diversity consciousness workshops Mentoring programs © Pearson Education Limited 2015 7-31 Sexual Harassment Any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual’s employment, performance, or work environment © Pearson Education Limited 2015 7-32 Workforce Spirituality © Pearson Education Limited 2015 7-33 Controlling HR Costs Health Care Pensions © Pearson Education Limited 2015 7-34 © Pearson Education Limited 2015 7-35