Báo cáo thực tập tiếng anh NASTOMA STONE VIETNAM company

Structural report consisting of 4 parts: Part 1: OVERVIEW OF NASTOMA STONE VIETNAM Part 2: REPORT OVER COMPANY ACTIVITES Part 3: EXPERIENCE GAINED AND CONTRIBUTION... Establishment and

GRADUATE INTERNSHIP

To teachers in International School – Hanoi National University

To founder and all staff of NASTOMA

First of all, I would like to express my deepest gratitude to teachers’ guidance, friends and family’s care in the past five years Thanks to your help and transfer of precious experience, lots of useful knowledge will be a careful preparation for me to get into the real life Especially, I would like to express my gratitude to Ms Tran Hong Ngan – my vulnerable teacher who teaches and supports me a lot during my internship Without her hearted advices and guidance, I cannot find out the best way to approach to a new working environment in the company and complete my internship report well

Secondly, I would like to say thank you to NASTOMA STONE VIETNAM Company, especially to Mr Pham Tuan Anh – founder and all staff of NASTOMA It is a great chance to be an internship in NASTOMA Company for learning and professional development Therefore, I consider myself as a very lucky individual as I was provided with an opportunity to be a part of it I am so grateful for having a chance to meet lots

of wonderful and professional people who led me though this internship period With their kind helps and knowledge, I had chances to experience a new working environment, find out their business, learn and improve my skills

I would like to say thank you all so much for your great support I am truly appreciated

I hereby declare that the Graduation Project is the results of my own research and has never been published in any work of others During the implementation process of this project, I have seriously taken research ethics; all findings of this projects are results of my own research and surveys; all references in this project are clearly cited according to regulations

I bear full responsibility for the fidelity of the number and data and other contents of

Table of Contents

INTRODUCTION 6

CHAPTER I: OVERVIEW OF COMPANY 8

1 Background information 8

2 Establishment and development 8

3 Organizational structure, functions and missions 9

3.1 Organizational structure diagrams 9

3.2 Functions and missions of each departments 10

4 Business result report and analysis 11

4.1 Business result 2015 11

4.2 General evaluation, limitation and causes 12

4.3 Limitation and causes 13

CHAPTER II: REPORT OVER COMPANY ACTIVITES 14

1.1 Defination of International Trade 14

1.2 Types of exporting goods 14

1.2.1 Indirect exporting 14

Commission agents 14

Export management companies 14

Export trading companies 14

Export agents, merchants, or re-marketers 15

Export management companies 15

1.2.2 DIRECT EXPORTING 15

Organizing for exporting 15

1.3 Policies and regulations in exporting minerals as building materials 16

1.4 International commercial terms 20

1.5 Transportation 21

2 The work situation of commercial contract at sale department 22

2.1 Function 22

2.2 Mission 23

CHAPTER III: EXPERIENCE GAINED AND CONTRIBUTION 25

1 Schedule of the graduate internship 25

2 Working at sales provision 26

3 Job as an Intern 26

4 Achievement through internship process 27

References 28

INTRODUCTION

In the context of global economy, Vietnam is making the great effort to have opportunity in trading with international companies Deeply, Standing forward TPP and AEC that promises great dealings in flat world Therefore, understanding international market clearly will help businesses more favorable to sign and create a long-term cooperation At any moment in the future, the company always widen and develop it’s network customers so the issue of customer development, marketing channels and the issue of implementation of such term requires effective recognization and management in international market No matter how good manufacturing operation is, how cutting-edge technology is, how tight financial goals are or how progressive and forward-thinking your management techniques are, the company must still have a sales mechanism in place, or everything else is useless As

a result, recognizing the importance of sales in an organization, on the basic of

research materials in NASTOMA STONE VIETNAM, I would give my research The

main purpose of this report is: Research common exporting process and find out effective exporting sale chanels, I would recommend some proposals in order to improve the efficiency of carrying out sales provision at the company

Structural report consisting of 4 parts:

Part 1: OVERVIEW OF NASTOMA STONE VIETNAM

Part 2: REPORT OVER COMPANY ACTIVITES

Part 3: EXPERIENCE GAINED AND CONTRIBUTION

Due to limited reasoning, experience and not much time to study, this report should not avoid shortcomings I am looking forward the comments of teachers for my reprot more completion

CHAPTER I: OVERVIEW OF COMPANY

1 Background information

- The company name: NASTOMA STONE VIETNAM

- Abbreviations : NASTOMA CO., LTD

- Address: No 412 – NO1B Trading Tower – Linh Dam Penisula – Hoang Mai Dist – Ha Noi – Viet Nam

2 Establishment and development

NASTOMA NATURAL STONE COMPANY (Transaction name NASTOMA STONE VIETNAM which FACTORY &QUARRY located in CENTER and NORTH

OF VIETNAM, transaction office in HANOI NASTOMA manufactures and exportes many kind of natural stone Established from 1990, (for the marble field from year 2000) It is developing with an annual high turnover from raw materials to finished products The company was founded by members having many years of experiences

of working in the field of construction stone, with 03 factories located in quy hop district, nghe an province, and branch located in luc yen district, yen bai province That has allowed the company to supply the most perfect products from white marble

and other natural stones for customers in the past, at the present and in the future

It have 10 quarries, with multi-color marble stone: pure crystal white marble, white marble with very fine grain and medium grain, wooden-white, wood stone, yellow, dark-grey, Etc Most of it’s natural stone products are only for export, it is specializing in VIETNAM PURE CRYSTAL WHITE MARBLE BLOCKS with small and medium grain, VIETNAM SNOW WHITE MARBLE BLOCKS with small grain and no grain, VIETNAM PURE WHITE MARBLE TILES, VIETNAM WHITE MARBLE SLABS, NASTOMA main exported markets are the Europe, USA, Middle East, China, India and south-east Asia

It slogal is: "always strive for the highest quality, best prices and best service".i

3 Organizational structure, functions and missions

3.1 Organizational structure diagrams

NASTOMA issued a management system in which the management apparatus will take responsibility and be under the leadership of board of management Corporation has a general manager

Operational apparatus of the company now includes eight function departments, the project management department, the board of director, the company controlling stake

3.2 Functions and missions of each departments

3.2.1 Board of Management

Board of Management consists of 5 members: one general manager and 4 vice general manager General Director makes decision on the issues related to production and business operations of the corporation, responsible to the Board of Director on the implementation of the rights and duties The Vice Director General supports for General Director in each particular field and are responsible to General Director on the assigned works

3.2.2 Functional departments

NASTOMA Company has functional departments as below:

Office: performing the function of advising and support to leaders of corporation in the

implementation of administrative tasks, including: synthetic administrative work, office administration, storage, inspection, and protection Office is the focal point for coordinating the functions, duties and powers of all departments and the member units under the working regulations of the agency

Human Resource Department: performing the function of advice and support to

Board of Manager in professional guidance for the vertical system; control and supervision of member units under professional areas:

- Work of organization and employees

- Work of innovation and development

- Work of salaries and policies to employees

- Work of training and development of human resources

- Work of legal

- The other work

Financing, Accounting – Auditing Department: performing the function of advice

and support to Board of Manager in professional guidance for the vertical system; control and supervision of member units under professional areas:

- Work of finance and capital recovery

- Work of accounting

- Work of checking internal audit

Its task is to preserve and develop the existing funds; organize and regulate the use of their source of capital to meet the requirements of production and business operation; aggregate cost of production; analysis of financial activities and distribute financial resources; perform inspection test; control the accounting and record financial situation

Financing, Accounting – Auditing Department consists of Chief Accountant - Senior Manager, Deputy Manager and official staffs

Sale department: performing the function of advice and support to Board of Manager

in professional guidance for the vertical system; control and supervision of member units under professional areas:

- Work of Product, Pricing and Distribution Planning

- Work of customer development

4 Business result report and analysis

4.1 Business result 2015

Criteria 2014 2015 Completion

rate (%)

Grow rate (%)

1 Production value, business 121907.625 149092.500 117% 122%

5 Payables to the State budget 10880.250 9246.625 173% 85%

Production value, business 2015 performed 149092.5 million VND, reached 117% and grew 122% compared to 2014.Total revenue in 2015 performed 134244.000 million VND and grew 113% compared to 2014 Profit before taxes in 2015 performed 590.375 million VND and grew 191% compared to 2014 Profit after taxes in 2015 performed 710 million VND grew 549% compared to 2014

4.2 General evaluation, limitation and causes

4.2.1 Gained achievement in 2015

In 2015, with the attention and support of the corporation, the board of leader of Company has given the proper orientation, take the most of the favorable factors as well as the solidarity of all employees in the company As a consequence, NASTOMA has exceeded the economic targets that have been approved by corporation NASTOMA also has enter new oversee markets such as Dubai, Canada Moreover, NASTOMA seriously accelerated the implementation of measures aimed to saving Expected in 2015, the company implemented cost reduction of about 257.625 million from the cost of management, production improvement, and raw materials saving In

the negotiation, termination of designed contracts with Mahabali Impex that NASTOMA supply for 500 tons/year PURE CRYSTAL WHITE MARBLE BLOCKS

4.3 Limitation and causes

Besides achievements, NASTOMA has met many difficulties and problems from a variety of objective and subjective reasons that affected the deployment and implementation of planned tasks, in particular:

- Project at NGHE AN province, without detailed guidance on the implementation

of projects under the 2414 / QD-TTg, the total investment has not been approved,

so even though there were some advocates of temporary payment mechanism of the prime minister, the implementation and acceptance faced many obstacles, such as: (1) some tender packages have not been implemented, (2) the categories of construction according to detailed design approved by customers, has not been done in the total estimate, so it was not accepted

- The construction of some items in the NASTOMA project was behind schedule The reason was because the change of design plans have not been fully resolved and the approval procedure extends to affect the progress of the project implementation

CHAPTER II: REPORT OVER COMPANY ACTIVITES

1 General theory of foreign commercial trade

1.1 Defination of International Trade

- An exchange of goods or services across national jurisdictions Inbound trade is defined as imports and outbound trade is defined as exports Subject to the regulatory oversight and taxation of the involved nations, namely through customs ii

1.2 Types of exporting goods iii

1.2.1 Indirect exporting

Commission agents

- Commission or buying agents are finders for foreign firms that want to purchasedomestic products They seek to obtain the desired items at the

Export management companies

- An EMC acts as the export department for one or several producers of goods or services It solicits and transacts business in the names of the producers it represents or in its own name for a commission, salary, or retainer plus commission

Export trading companies

- An ETC facilitates the export of domestic goods and services Like an EMC, an ETC can either act as the export department for producers or take title to the

product and export for its own account Therefore, the terms ETC and EMC are often used interchangeably A special kind of ETC is a group organized and operated by producers These ETCs can be organized along multiple- or single-industry lines and can represent producers of competing products.

Export agents, merchants, or re-marketers

- Export agents, merchants, or re-marketers purchase products directly from the manufacturer, packing and marking the products according to their own specifications They then sell overseas through their contacts in their own names and assume all risks for accounts

Export management companies

- Piggyback marketing is an arrangement in which one manufacturer or service firm distributes a second firm's product or service The most common piggybacking situation is when a domestic company has a contract with an overseas buyer to provide a wide range of products or services

1.2.2 DIRECT EXPORTING

Organizing for exporting

- A company new to exporting generally treats its export sales no differently from domestic sales, using existing personnel and organizational structures As international sales and inquiries increase, however, the company may separate the management of its exports from that of its domestic sales

Sales representatives