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Tiêu đề Internship at Havina Thanh Hoa Academy
Tác giả Nguyen Hong Anh
Người hướng dẫn Nguyen Thi Ha, MA
Trường học University of Culture, Sports and Tourism of Thanh Hoa Province
Chuyên ngành English language studies
Thể loại Graduation Report
Năm xuất bản 2024
Thành phố Thanh Hoa
Định dạng
Số trang 33
Dung lượng 0,91 MB

Cấu trúc

  • PART I. INTRODUCTION (6)
    • 1.1 About the internship unit (6)
    • 1.2 Key training courses of Havina Thanh Hoa Academy (7)
    • 1.3 Organizational structure (9)
    • 1.4 Number of teachers, staff (11)
    • 1.5 Number of students studying at Havina Thanh Hoa Academy (11)
    • 1.6 The strengths of Havina Thanh Hoa Academy (13)
  • PART II. MAIN CONTENTS (15)
    • 2.1. Theoretical background (15)
      • 2.1.1 Consulting English courses (15)
      • 2.1.2 Communicate with English teachers (16)
      • 2.1.3 Participate in the development of entrance tests and placement (17)
      • 2.1.4 Teaching English classes (19)
      • 2.1.5 The importance of English in today's environment (20)
    • 2.2. My major tasks (22)
    • 2.3. Results (25)
      • 2.3.1. New skills acquired and skills improved (25)
      • 2.3.2. The knowledge gained after the internship (26)
      • 2.3.3. Problems encountered (27)
  • PART III. CONCLUSION (29)
    • 3.1. Main conclusion (29)
    • 3.2. Suggestions (30)
    • Picture 1: Opened Havina branch in Thanh Hoa (6)
    • Picture 2: Giving gifts to Students on the occasion of the opening (7)
    • Picture 3: Let's discuss the learning content (8)
    • Picture 4: Training courses at Havina (9)

Nội dung

The internship program at Havina Thanh Hoa Academy helps students apply theory to practice, develop skills, and gain experience. Guided by mentors, students undertake various tasks and reflect on their learning to improve the program for the future.

INTRODUCTION

About the internship unit

Havina Thanh Hoa Academy, a branch of the acclaimed Havina Group, is a trailblazing educational institution in Vietnam specializing in personalized training services Founded in Singapore in 2011, the Havina Group has been a driving force in transforming Vietnam's educational landscape The group's mission is to empower Vietnamese youth to achieve global success through exceptional education.

Picture 1: Opened Havina branch in Thanh Hoa

With a focus on career-oriented services and educational guidance, Havina is committed to helping Vietnamese youth achieve international English proficiency standards, including IELTS certification, 21st-century soft skills, and global mindset standards for international study, scholarships, internships, and settlement. Havina Language Academy, headquartered in Hanoi, boasts a team of highly qualified native and Vietnamese instructors, rich in experience and expertise, with meticulously designed curriculum content In addition to English language instruction, the Academy regularly organizes extracurricular activities, creating an immersive English environment for students to practice communication skills.

The establishment of the Havina Thanh Hoa branch contributes significantly to meeting the demand for English language education according to international standards for students of all ages in the province It also enhances the quality of English teaching and learning in the region With two branches located at No 129

Le Loi Boulevard and No 18 Tran Phu Street in Thanh Hoa City, Havina ThanhHoa aims to elevate English proficiency and enhance the quality of life for its students.

Picture 2: Giving gifts to Students on the occasion of the opening

Through Havina Thanh Hoa Academy, individuals in Thanh Hoa Province have access to world-class English language education, paving the way for greater opportunities and a brighter future Havina Thanh Hoa - Elevating English, Elevating Lives!

Havina Language Academy (HLA) is a member of Havina Group, a pioneer in personalizing Services & Training with the mission of "Education for Happiness and Prosperity" HLA provides key educational services including:

IELTS, PTE and Cambridge exams

HLA boasts an extensive network with 15 training centers strategically located across 10 provinces and cities in northern and central Vietnam The organization's global reach is further augmented by international representative offices in Singapore, Melbourne, Australia, Leipzig, Germany, and London, United Kingdom, solidifying its presence in key global hubs.

The HLA system has been named the best IELTS DIAMOND partner 2022-

2023 by IDP (Australia) IELTS and an authorised SILVER partner by the BritishCouncil (BC) for IELTS in Vietnam.

Key training courses of Havina Thanh Hoa Academy

Havina Thanh Hoa offers specialized training programs, including the IELTS Preparation Course designed to cater to the diverse language learning needs of individuals This comprehensive course tailors the learning experience to optimize exam preparation, providing a holistic approach that encompasses all sections of the IELTS test: listening, reading, writing, and speaking Students gain not only classroom knowledge but also a wide range of resources and practical techniques to enhance their performance and achieve their desired IELTS scores.

Picture 3: Let's discuss the learning content

For those seeking to improve their international communication skills, the English for International Communication (EC) course is a perfect fit This program is carefully designed to cater to learners at different proficiency levels, with a modern teaching approach delivered by experienced instructors who hold qualifications and expertise from Havina The course focuses on developing practical communication skills, enabling students to effectively interact in various real-life situations and contexts.

Furthermore, Havina Thanh Hoa offers the English for Secondary (ES) program, specifically tailored for students aged 12 to 16 This English language course provides a solid foundation and prepares students for the IELTS exam in the future It equips them with essential language skills, including listening, speaking,reading, and writing, while also nurturing their critical thinking and problem- solving abilities.

Picture 4: Training courses at Havina

In addition to secondary education, Havina Thanh Hoa also offers the English for Primary (EP) program, which is the first of its kind in Vietnam This unique program combines in-class activities with outdoor excursions, integrating them into the core curriculum The English for Primary course focuses on fostering a love for English learning among young learners, building their language proficiency, and enhancing their creativity and social skills.

At Havina Thanh Hoa, learners have the opportunity to choose from a variety of training programs tailored to their specific needs and goals Whether it's preparing for the IELTS exam, improving international communication skills, or nurturing language proficiency at different educational levels, Havina Thanh Hoa provides comprehensive and effective language training to support learners in their language learning journey.

Organizational structure

The organizational structure of Havina Thanh Hoa Academy: A Foundation for Sustainable Development

Havina Thanh Hoa Academy takes pride in possessing a professional and efficient organizational structure, serving as the cornerstone for its sustainable development and delivering top-quality English language education in the region. Below is a detailed description of the Academy's organizational structure, focusing on key departments:

Director: Leads the overall operations of the Academy, sets strategic development directions, makes important decisions, and holds legal responsibility for all activities Deputy Director: Assists the Director in management, oversees specific areas of work as assigned Heads of Departments: Directly responsible to the Director/Deputy Director for the activities of their respective departments, ensuring successful completion of assigned tasks.

Functions: Recruitment and management of native and Vietnamese teacher teams Assessment of teacher competencies and classification Assignment and coordination of teaching schedules Training and professional development for teachers Resolution of issues related to teachers.

Functions: Free consultation on suitable English language programs based on students' needs and proficiency levels Assessment of entry-level competencies through tests or interviews Class arrangement and student division according to proficiency levels Communication, branding, and promotion of the Academy. Organization of regular admissions activities.

Functions: Planning and organizing English language courses according to approved training programs Management of students and academic records. Monitoring and evaluating teaching and learning quality Provision of study materials and textbooks for students Organization of English proficiency exams and assessments.

Functions: Management of administrative and office tasks Financial management and accounting for the Academy Procurement of necessary equipment and supplies Asset management for the Academy Income and expenditure, payment processing.

Functional Analysis of English-related Departments:

Teacher Management Department: Ensures a highly qualified, experienced, and passionate teaching staff to effectively deliver English language programs. Counseling and Admissions Department: Engages and attracts potential students, provides free consultation and support for students in selecting suitable programs, contributing to increasing the number of Academy students Training Department: Directly manages the teaching and learning process, ensuring standardized English language education quality and helping students achieve their learning goals.

Comparison with Other English Language Centers:

The organizational structure of Havina Thanh Hoa Academy is similar to other reputable English language centers, but with some differences:

Havina Thanh Hoa places greater emphasis on teacher quality management,ensuring a highly skilled and experienced teaching staff The Counseling andAdmissions Department of Havina Thanh Hoa operates professionally and effectively, providing free consultation services and supporting students in choosing suitable study programs Havina Thanh Hoa applies modern teaching methods,focusing on practical communication, enabling students to quickly grasp knowledge and confidently use English in any situation.

Number of teachers, staff

Table 1 : Number of teachers, staff

At Havina Thanh Hoa, the human resource structure is diversified and strategically allocated across different departments to ensure efficient operations and high-quality education delivery Based on the provided data, the workforce is categorized into three main groups: the Board of Directors, Functional Departments, and Teachers.

The Board of Directors comprises 5% of the total workforce, indicating a small but essential leadership team responsible for overseeing the overall management and strategic direction of the academy.

Functional Departments represent 30% of the total workforce, suggesting a significant portion of staff dedicated to various administrative, operational, and support functions within the organization These departments play crucial roles in managing day-to-day operations, implementing policies, and supporting the academic and extracurricular activities of the academy.

Teachers constitute the majority of the workforce, accounting for 65% of the total This highlights the pivotal role of educators in delivering high-quality education and fostering student learning and development With a significant portion of the workforce dedicated to teaching, Havina Thanh Hoa demonstrates a strong commitment to academic excellence and student success.

Number of students studying at Havina Thanh Hoa Academy

Table 2: Number of students studying at Havina Thanh Hoa Academy

No Training Program Number of Students Percentage

2 English for International Communication (EC) 308 30%

The data reveals a diverse student body, with the highest enrollment in the IELTS Preparation Course, comprising 40% of the total student population This indicates a significant demand for English language proficiency certification among students at Havina Thanh Hoa Academy.

Following closely is the English for International Communication (EC) program, with 30% of students enrolled This program caters to students seeking to enhance their English language skills for global communication and interaction, reflecting the academy's commitment to preparing students for international opportunities.

Picture 5: Qualifications achieved by taking the course IELTS

The English for Secondary (ES) program accounts for 20% of the student population, targeting secondary school students aiming to strengthen their English language proficiency for academic and personal development.

Lastly, the English for Primary (EP) program, designed for primary school students, constitutes 10% of the total enrollment, highlighting the academy's efforts to instill English language competency from an early age.

Overall, the enrollment statistics underscore the diverse educational offerings at Havina Thanh Hoa Academy, catering to students' varying needs and aspirations for English language proficiency and academic success.

The strengths of Havina Thanh Hoa Academy

Havina Thanh Hoa Academy, located in the heart of Thanh Hoa Province, Vietnam, has established itself as a leading educational institution, renowned for its comprehensive curriculum, dedicated faculty, and state-of-the-art facilities The academy's strengths lie in its commitment to providing students with a well-rounded education that prepares them for success in both their academic and personal lives.

One of the most significant strengths of Havina Thanh Hoa Academy is its highly qualified and experienced faculty The academy boasts a team of skilled educators who are passionate about their subjects and dedicated to fostering a love for learning in their students These teachers bring a wealth of knowledge and expertise to the classroom, employing innovative teaching methods and technologies to engage students and promote critical thinking skills The low student-to-teacher ratio ensures that each student receives personalized attention and support, allowing them to thrive in their academic pursuits.

Another key strength of the academy is its diverse and rigorous curriculum. Havina Thanh Hoa Academy offers a wide range of subjects, from traditional academic disciplines such as mathematics, science, and literature, to more specialized courses in technology, art, and foreign languages The curriculum is designed to challenge students, encouraging them to explore their interests and develop their talents The academy also places a strong emphasis on practical, hands-on learning experiences, with well-equipped laboratories, workshops, and studios that allow students to apply their knowledge in real-world contexts.

In addition to its academic offerings, Havina Thanh Hoa Academy is committed to providing students with a holistic education that nurtures their physical, social, and emotional well-being The academy boasts an impressive array of extracurricular activities and clubs, ranging from sports teams and music ensembles to debate societies and community service organizations These activities provide students with opportunities to develop leadership skills, cultivate friendships, and explore their passions outside of the classroom The academy also places a strong emphasis on character education, instilling values such as integrity, respect, and responsibility in its students.

The academy's facilities enhance the learning experience with modern classrooms outfitted with cutting-edge educational technology Sophisticated laboratories, libraries, and computer centers bolster academic pursuits Sports facilities, including a swimming pool, basketball courts, and soccer field, foster physical well-being and promote healthy lifestyles The safe, aesthetically pleasing environment contributes to students' overall success by offering an environment conducive to learning and personal growth.

HaviNa Thanh Hoa Academy boasts robust collaborations with esteemed educational institutions worldwide, businesses, and community organizations These alliances foster unprecedented opportunities for students to engage in academic partnerships, cultural exchange, and career exploration The academy's dedication to community engagement and global citizenship prepares its graduates as proactive, enlightened, and compassionate society members, empowered to make meaningful contributions locally and globally.

In conclusion, Havina Thanh Hoa Academy's strengths lie in its dedicated faculty, comprehensive curriculum, holistic approach to education, modern facilities, and strong partnerships By providing its students with a challenging,supportive, and enriching learning environment, the academy equips them with the knowledge, skills, and values they need to succeed in an increasingly complex and interconnected world.

MAIN CONTENTS

Theoretical background

In the realm of English language consultation for course advising, a robust understanding of various factors is essential to effectively guide students towards suitable English language courses At Havina Thanh Hoa Academy, where a diverse range of English language programs are offered, including IELTS Preparation Course, English for International Communication (EC), English for Secondary (ES), and English for Primary (EP), advisors must possess a comprehensive grasp of English language education, student psychology, and program specifics to provide tailored recommendations.

First and foremost, advisors must have a solid understanding of the English language itself Proficiency in English enables advisors to effectively communicate with students, understand their needs and goals, and provide accurate guidance on suitable courses Additionally, advisors should possess a deep knowledge of the various English language proficiency exams, such as the IELTS, TOEFL, and Cambridge exams, to advise students on exam preparation strategies and course selection.

Furthermore, advisors must be well-versed in the content and objectives of each English language course offered at the academy For instance, the IELTS Preparation Course focuses on equipping students with the necessary skills and strategies to excel in the IELTS exam, while the English for International Communication program emphasizes practical English language skills for global communication and interaction Understanding the distinct features and goals of each course enables advisors to match students with the most suitable program based on their proficiency level, objectives, and learning preferences.

Moreover, a nuanced understanding of student psychology is crucial in guiding course selection Advisors must be able to empathize with students' concerns, motivations, and learning styles to provide personalized recommendations By recognizing factors such as individual learning preferences, time constraints, and areas of interest, advisors can tailor their advice to meet the unique needs of each student, ultimately enhancing their learning experience and outcomes.

In addition to technical knowledge, effective communication and interpersonal skills are paramount for English language advisors Clear and concise communication facilitates understanding and trust between advisors and students,allowing for meaningful discussions about course options and learning strategies.Moreover, active listening skills enable advisors to empathize with students' concerns and preferences, fostering a supportive and collaborative advising environment.

Furthermore, staying abreast of developments and trends in the field of English language education is essential for providing informed and up-to-date advice to students Continuous professional development through workshops, conferences, and networking opportunities ensures that advisors remain knowledgeable about new methodologies, technologies, and resources in English language teaching and learning.

In conclusion, English language consultation for course advising at Havina Thanh Hoa Academy requires a multifaceted approach that integrates linguistic proficiency, program knowledge, student psychology, communication skills, and ongoing professional development By leveraging a comprehensive understanding of these factors, advisors can effectively guide students towards fulfilling and successful English language learning experiences.

Effective communication with English teachers is crucial for successful language learning and academic progress As a student undergoing internship at Havina Thanh Hoa Academy, it's imperative to understand the foundational knowledge required to engage in meaningful interactions with English teachers. This entails not only linguistic competence but also an understanding of communication strategies, cultural sensitivity, and effective learning techniques.

First and foremost, linguistic competence forms the cornerstone of communication with English teachers A solid grasp of English grammar, vocabulary, pronunciation, and syntax enables students to articulate their thoughts, ask questions, and express concerns with clarity and accuracy Moreover, proficiency in English facilitates comprehension of teacher instructions, feedback, and explanations, fostering a productive learning environment in the classroom.

In addition to linguistic competence, students must develop effective communication strategies to engage with English teachers Active listening skills are essential for understanding teacher instructions, clarifications, and explanations.

By attentively listening to teachers' spoken language and nonverbal cues, students can better comprehend lesson content and participate actively in classroom discussions Furthermore, asking questions and seeking clarification when uncertain demonstrates proactive engagement and a commitment to learning, thereby enhancing the quality of student-teacher communication.

Cultural sensitivity is another crucial aspect of communication with English teachers, particularly in multicultural and diverse learning environments Students must be aware of cultural differences in communication styles, norms, and etiquette to avoid misunderstandings and promote respectful interactions with teachers By demonstrating cultural awareness and sensitivity, students can build rapport with English teachers and foster an inclusive and supportive classroom environment conducive to language learning.

For effective communication with English teachers, utilize learning strategies to enhance language acquisition and academic performance Engage in class discussions, group activities, and complete assignments to practice English in real-life scenarios Seek feedback from teachers, implement their recommendations, and reflect on areas for improvement to take ownership of your learning and make continuous progress.

Furthermore, establishing a positive and collaborative relationship with English teachers is essential for effective communication and academic success. Students should approach interactions with teachers with respect, professionalism, and a willingness to learn Building rapport with teachers through open communication, mutual respect, and active participation in class fosters a supportive learning environment where students feel valued, motivated, and empowered to achieve their language learning goals.

In conclusion, effective communication with English teachers requires a multifaceted approach that encompasses linguistic competence, communication strategies, cultural sensitivity, effective learning techniques, and collaborative relationships By developing a strong foundation in these areas, students can engage in meaningful interactions with English teachers, enhance their language proficiency, and achieve academic success at Havina Thanh Hoa Academy.

2.1.3 Participate in the development of entrance tests and placement assessments according to the student's English proficiency

As a student undergoing internship at Havina Thanh Hoa Academy, participating in the construction of entrance exams and assessing the English proficiency levels of students requires a solid foundation in English language knowledge and assessment principles This entails understanding various aspects of language assessment, including test design, item construction, scoring methods, and interpretation of results.

My major tasks

Department Duration Work Description Outcomes

* March 18 - 19: Assist with student inquiries and consultations via phone and email

* March 20 - 21: Conduct initial student assessments to determine language proficiency levels

* March 22 - 23: Guide students in selecting appropriate English language courses based on their needs and goals.

* Enhanced communication and interpersonal skills

* Developed understanding of student needs and expectations

* Gained experience in student assessment and course placement

* Improved ability to work independently and as part of a team

* March 24 - 25: Assist with teacher recruitment and selection process

* March 26 - 27: Review teacher resumes and conduct phone screenings

* March 28 - 29: Observe teacher interviews and provide feedback.

* Gained insights into teacher recruitment and selection criteria

* Developed understanding of teacher evaluation standards

* Improved communication and interpersonal skills

* Enhanced organizational and time management skills Training

* March 30 - April 4: Assist with curriculum development and lesson planning

* Gained exposure to various teaching methodologies and techniques

* April 5 - 7: Prepare teaching materials and resources

* April 8 - 10: Observe and shadow experienced teachers in the classroom

* April 11 - 12: Provide feedback to teachers on their teaching methods and strategies.

* Developed understanding of curriculum development and lesson planning

* Improved teaching and presentation skills

* Enhanced ability to provide constructive feedback

* Gained experience in student assessment and grading

* April 13 - 15: Deliver engaging and interactive English language lessons to students of various proficiency levels

* April 16 - 18: Prepare and present lesson plans based on the curriculum and student needs

* April 19 - 21: Utilize a variety of teaching methods and techniques to promote active learning

* April 22 - 24: Provide individualized feedback and support to students

* April 25: Assessed student progress and performance through a final quiz.

* Gained hands-on experience in teaching English as a foreign language

* Developed lesson planning and teaching delivery skills

* Enhanced ability to adapt teaching methods to different learning styles

* Improved ability to provide constructive feedback and support to students

During my internship at Havina Thanh Hoa Academy, I had the opportunity to work in various departments, each offering unique learning experiences and skill development.

During March 18-23, 2024, I assisted the Counseling and Admissions Department by handling student queries and consultations through phone and email I conducted initial assessments to gauge language proficiency levels, then guided students in selecting suitable English language courses based on their needs and aspirations This experience honed my communication and interpersonal abilities while immersing me in a diverse student population I gained a deeper comprehension of student requirements and expectations, and developed expertise in student assessment and course placement Additionally, my proficiency in working independently and collaboratively was strengthened, invaluable skills for any professional environment.

Transitioning to the Teacher Management Department from March 24 to 29,

2024, I was involved in various aspects of teacher recruitment and selection In the initial days, I assisted with the recruitment process, including reviewing resumes and conducting phone screenings Towards the end of the week, I observed teacher interviews and provided feedback This experience provided insights into teacher recruitment and selection criteria, enhancing my understanding of teacher evaluation standards Additionally, I further improved my communication and interpersonal skills while enhancing organizational and time management skills essential for effective recruitment processes.

Moving on to the Training Department from March 30 to April 12, 2024, I played a role in curriculum development, lesson planning, and teacher training. Throughout the two weeks, I assisted with curriculum development and lesson planning, prepared teaching materials, and observed experienced teachers in the classroom Towards the end of the period, I provided feedback to teachers on their teaching methods and strategies This experience exposed me to various teaching methodologies and techniques while developing my understanding of curriculum development and lesson planning Furthermore, it improved my teaching and presentation skills and enhanced my ability to provide constructive feedback, essential for effective teacher training and development.

Finally, in the English Language Teaching Department from April 13 to 25,

2024, I had the opportunity to deliver English language lessons to students of various proficiency levels Over the two weeks, I delivered engaging and interactive lessons, prepared lesson plans, utilized a variety of teaching methods, and provided individualized feedback and support to students The experience allowed me to gain hands-on experience in teaching English as a foreign language while developing my lesson planning and teaching delivery skills Additionally, it enhanced my ability to adapt teaching methods to different learning styles and provided valuable experience in assessing student progress and performance.

Overall, my internship experience at Havina Thanh Hoa Academy provided a comprehensive understanding of various aspects of language education and teaching, significantly contributing to my professional development in the field ofEnglish language teaching.

Results

2.3.1.New skills acquired and skills improved

Interning at Havina Thanh Hoa Academy presents a dynamic and multifaceted work environment, requiring a diverse range of skills to excel in the assigned tasks To effectively carry out the responsibilities outlined in the internship description, certain key skills are essential.

First and foremost, strong communication skills are paramount This includes both verbal and written communication, as interns will frequently interact with students, teachers, and colleagues via phone, email, and in-person consultations. Clear and concise communication is essential for conveying information, addressing inquiries, and providing guidance to students regarding course selection and assessment procedures.

Additionally, interpersonal skills play a crucial role in building rapport and fostering positive relationships with students and colleagues Interns must demonstrate empathy, patience, and professionalism when assisting students with inquiries and assessments Furthermore, the ability to collaborate effectively with team members and supervisors is essential for achieving common goals and ensuring smooth workflow within the department.

Beside, organizational and time management skills are vital for handling multiple tasks and meeting deadlines Interns must prioritize tasks effectively, manage their time efficiently, and maintain accurate records of student assessments, course selections, and other administrative duties Attention to detail is also essential to ensure accuracy and completeness in all aspects of work.

And adaptability and flexibility are valuable traits in navigating the dynamic and fast-paced environment of an educational institution Interns may encounter unforeseen challenges or changes in priorities, requiring them to adjust their plans and strategies accordingly The ability to remain calm under pressure and adapt to changing circumstances is essential for success in this role.

While interns may possess many of these skills, there may also be areas for improvement Identifying and acknowledging weaknesses is the first step towards growth and development For instance, interns may find that their time management skills need refinement, particularly when juggling multiple tasks simultaneously. Proactively seeking opportunities to enhance time management techniques, such as creating schedules, setting deadlines, and prioritizing tasks, can help address this weakness.

Additionally, interns may identify areas where their technical skills could be improved For instance, proficiency in using certain software or digital tools relevant to the internship role, such as database management systems or communication platforms, may require enhancement Seeking additional training or resources to improve technical proficiency can bolster confidence and effectiveness in carrying out assigned tasks.

Furthermore, interns may find that their conflict resolution skills could benefit from further development In an educational setting, conflicts may arise among students, teachers, or colleagues, requiring diplomatic and tactful resolution. Developing strategies for conflict resolution, such as active listening, empathy, and negotiation, can help interns navigate challenging situations with professionalism and integrity.

To succeed as an intern at Havina Thanh Hoa Academy, exceptional communication, interpersonal, organizational, and adaptability skills are paramount Interns should identify areas for improvement, focusing on enhancing time management, technical proficiency, and conflict resolution capabilities Proactive self-reflection and a commitment to personal and professional development enable interns to optimize their learning experience and contribute meaningfully to the organization.

2.3.2 The knowledge gained after the internship

Throughout my internship at Havina Thanh Hoa Academy, I have acquired a diverse range of knowledge pertaining to the English language This experience has deepened my understanding of various aspects of English language teaching and communication Specifically, the internship has provided me with insights into language proficiency assessment, curriculum development, teaching methodologies, and student engagement strategies.

Firstly, I have gained valuable knowledge in language proficiency assessment methods Through conducting initial student assessments to determine language proficiency levels, I have learned about the different components involved in evaluating language skills, such as listening, speaking, reading, and writing. Understanding how to assess language proficiency accurately is crucial for placing students in appropriate courses and designing effective language learning programs.

My internship has fostered my understanding of curriculum development in English language teaching I have gained knowledge on aligning course objectives with student needs and learning outcomes through assisting with curriculum development and lesson planning This involves selecting appropriate teaching materials, creating engaging activities, and seamlessly integrating language skills The significance of well-structured and comprehensive curricula for meaningful learning experiences has become evident to me.

Furthermore, I have gained insights into various teaching methodologies and techniques used in English language classrooms Through observing experienced teachers and delivering English language lessons myself, I have been exposed to communicative language teaching approaches, task-based learning activities, and interactive teaching strategies Learning about these different methods has equipped me with the knowledge to adapt my teaching style to suit diverse learner preferences and language learning contexts.

Additionally, my internship has provided me with knowledge of effective student engagement strategies in English language teaching By preparing teaching materials, delivering interactive lessons, and providing individualized feedback to students, I have learned how to create an inclusive and dynamic learning environment This includes fostering collaborative learning opportunities, promoting learner autonomy, and integrating technology into language instruction. Understanding how to engage students effectively is essential for facilitating language acquisition and motivation in the classroom.

Overall, my internship at Havina Thanh Hoa Academy has equipped me with valuable knowledge in English language teaching and communication From language proficiency assessment to curriculum development, teaching methodologies, and student engagement strategies, I have gained insights into various aspects of English language education This experience has deepened my understanding of effective language teaching practices and prepared me to contribute meaningfully to the field of English language education in the future.

CONCLUSION

Main conclusion

In conclusion, my internship experience at Havina Thanh Hoa Academy has been both challenging and rewarding, providing me with valuable insights and practical skills in the field of English language education Throughout the internship, I have had the opportunity to immerse myself in various aspects of English language teaching, from student counseling and admissions to curriculum development and classroom instruction.

One of the most significant takeaways from this internship is the acquisition of foundational knowledge in English language teaching Through hands-on experience and mentorship from seasoned educators, I have deepened my understanding of language proficiency assessment, curriculum design, teaching methodologies, and student engagement strategies These foundational insights have provided me with a solid framework upon which to build my future career in the field of English language education.

However, this internship has also highlighted areas for improvement and growth One such area is the need to enhance my time management skills. Balancing multiple tasks and responsibilities, such as lesson planning, student assessments, and administrative duties, proved to be challenging at times Moving forward, I recognize the importance of prioritizing tasks effectively, setting realistic deadlines, and managing my time more efficiently to optimize productivity and minimize stress.

Moreover, I encountered several challenges during the internship, ranging from adapting to the diverse needs of students to effectively assessing their progress and performance Managing mixed-ability classrooms and maintaining student engagement proved to be particularly challenging, requiring patience, creativity, and flexibility in teaching approaches Additionally, providing constructive feedback to students while preserving their motivation and confidence presented its own set of challenges, highlighting the importance of effective communication and interpersonal skills.

Through an internship rich with challenges, I've acquired invaluable lessons This experience ingrained the importance of resilience, adaptability, and continuous self-improvement in the dynamic realm of English language education Moreover, it has instilled a profound appreciation for the transformative impact of education in empowering not only individuals but entire communities.

In conclusion, my internship at Havina Thanh Hoa Academy has been a transformative journey, equipping me with the knowledge, skills, and experiences necessary to thrive in the field of English language education While there are areas for improvement and growth, I am confident that the lessons learned and experiences gained during this internship will serve as a solid foundation for my future endeavors in the field I am grateful for the opportunity to learn and grow alongside dedicated educators and passionate learners, and I look forward to applying the insights gained from this internship to make a positive impact in the lives of others through English language education.

Opened Havina branch in Thanh Hoa

With a focus on career-oriented services and educational guidance, Havina is committed to helping Vietnamese youth achieve international English proficiency standards, including IELTS certification, 21st-century soft skills, and global mindset standards for international study, scholarships, internships, and settlement. Havina Language Academy, headquartered in Hanoi, boasts a team of highly qualified native and Vietnamese instructors, rich in experience and expertise, with meticulously designed curriculum content In addition to English language instruction, the Academy regularly organizes extracurricular activities, creating an immersive English environment for students to practice communication skills.

The establishment of the Havina Thanh Hoa branch contributes significantly to meeting the demand for English language education according to international standards for students of all ages in the province It also enhances the quality of English teaching and learning in the region With two branches located at No 129

Le Loi Boulevard and No 18 Tran Phu Street in Thanh Hoa City, Havina ThanhHoa aims to elevate English proficiency and enhance the quality of life for its students.

Giving gifts to Students on the occasion of the opening

Through Havina Thanh Hoa Academy, individuals in Thanh Hoa Province have access to world-class English language education, paving the way for greater opportunities and a brighter future Havina Thanh Hoa - Elevating English, Elevating Lives!

Havina Language Academy (HLA) is a member of Havina Group, a pioneer in personalizing Services & Training with the mission of "Education for Happiness and Prosperity" HLA provides key educational services including:

IELTS, PTE and Cambridge exams

The HLA system currently has 15 training centers in 10 provinces and cities in the North and Central of Vietnam, and international representative offices in Singapore, Melbourne, Australia, Leipzig, Germany and London, United Kingdom.

The HLA system has been named the best IELTS DIAMOND partner 2022-

2023 by IDP (Australia) IELTS and an authorised SILVER partner by the British Council (BC) for IELTS in Vietnam.

1.2 Key training courses of Havina Thanh Hoa Academy

Havina Thanh Hoa's IELTS Preparation Course is designed to provide personalized training for individuals preparing for the IELTS exam Catering to different language learning needs, the course offers a comprehensive approach that covers all sections of the IELTS test – listening, reading, writing, and speaking In addition to classroom instruction, students are equipped with resources and techniques to enhance their performance.

Let's discuss the learning content

For those seeking to improve their international communication skills, the English for International Communication (EC) course is a perfect fit This program is carefully designed to cater to learners at different proficiency levels, with a modern teaching approach delivered by experienced instructors who hold qualifications and expertise from Havina The course focuses on developing practical communication skills, enabling students to effectively interact in various real-life situations and contexts.

Furthermore, Havina Thanh Hoa offers the English for Secondary (ES) program, specifically tailored for students aged 12 to 16 This English language course provides a solid foundation and prepares students for the IELTS exam in the future It equips them with essential language skills, including listening, speaking,reading, and writing, while also nurturing their critical thinking and problem- solving abilities.

Training courses at Havina

In addition to secondary education, Havina Thanh Hoa also offers the English for Primary (EP) program, which is the first of its kind in Vietnam This unique program combines in-class activities with outdoor excursions, integrating them into the core curriculum The English for Primary course focuses on fostering a love for English learning among young learners, building their language proficiency, and enhancing their creativity and social skills.

At Havina Thanh Hoa, students can personalize their educational experience by selecting from a diverse range of programs designed to align with their unique requirements and aspirations Our offerings encompass preparation for the IELTS exam, enhancement of international communication abilities, and fostering language proficiency across various academic levels Havina Thanh Hoa's comprehensive and results-oriented language training empowers learners with the necessary tools and support to excel in their language learning pursuits.

The organizational structure of Havina Thanh Hoa Academy: A Foundation for Sustainable Development

Havina Thanh Hoa Academy takes pride in possessing a professional and efficient organizational structure, serving as the cornerstone for its sustainable development and delivering top-quality English language education in the region. Below is a detailed description of the Academy's organizational structure, focusing on key departments:

The Director assumes overall leadership, guiding strategic objectives, making crucial decisions, and bearing legal accountability The Deputy Director supports the Director in administration, managing specific areas Heads of Departments report directly to the Director or Deputy Director, ensuring their divisions' success in executing designated responsibilities.

As a content creator, this article highlights key responsibilities in teacher management: recruiting and managing native and Vietnamese teachers, assessing their competencies, assigning and coordinating schedules, providing training and development opportunities, and resolving teacher-related matters By fulfilling these functions, organizations ensure a skilled and dedicated teaching workforce that can deliver quality education to students.

We provide comprehensive services to meet students' English language learning needs Upon initial contact, we offer complimentary consultations to assess their proficiency levels and tailor suitable programs Our team meticulously assesses entry-level competencies through tests or interviews to ensure appropriate class placement By organizing regular admission events, we efficiently facilitate the enrollment process Additionally, we actively engage in communication, branding, and promotional activities to raise awareness about our esteemed academy.

Functions: Planning and organizing English language courses according to approved training programs Management of students and academic records. Monitoring and evaluating teaching and learning quality Provision of study materials and textbooks for students Organization of English proficiency exams and assessments.

Functions: Management of administrative and office tasks Financial management and accounting for the Academy Procurement of necessary equipment and supplies Asset management for the Academy Income and expenditure, payment processing.

Functional Analysis of English-related Departments:

Teacher Management Department: Ensures a highly qualified, experienced, and passionate teaching staff to effectively deliver English language programs. Counseling and Admissions Department: Engages and attracts potential students, provides free consultation and support for students in selecting suitable programs, contributing to increasing the number of Academy students Training Department: Directly manages the teaching and learning process, ensuring standardized English language education quality and helping students achieve their learning goals.

Comparison with Other English Language Centers:

The organizational structure of Havina Thanh Hoa Academy is similar to other reputable English language centers, but with some differences:

Havina Thanh Hoa prioritizes teacher quality management, ensuring a qualified and experienced faculty Its Counseling and Admissions Department provides free consultation and guidance in selecting appropriate programs, delivering professional and efficient services Moreover, Havina Thanh Hoa employs modern teaching methods that prioritize practical communication, allowing students to acquire knowledge rapidly and use English confidently in various situations.

Table 1 : Number of teachers, staff

At Havina Thanh Hoa, the human resource structure is diversified and strategically allocated across different departments to ensure efficient operations and high-quality education delivery Based on the provided data, the workforce is categorized into three main groups: the Board of Directors, Functional Departments, and Teachers.

The Board of Directors comprises 5% of the total workforce, indicating a small but essential leadership team responsible for overseeing the overall management and strategic direction of the academy.

Functional Departments represent 30% of the total workforce, suggesting a significant portion of staff dedicated to various administrative, operational, and support functions within the organization These departments play crucial roles in managing day-to-day operations, implementing policies, and supporting the academic and extracurricular activities of the academy.

Teachers constitute the majority of the workforce, accounting for 65% of the total This highlights the pivotal role of educators in delivering high-quality education and fostering student learning and development With a significant portion of the workforce dedicated to teaching, Havina Thanh Hoa demonstrates a strong commitment to academic excellence and student success.

1.5 Number of students studying at Havina Thanh Hoa Academy

Table 2: Number of students studying at Havina Thanh Hoa Academy

No Training Program Number of Students Percentage

2 English for International Communication (EC) 308 30%

Data analysis showcases a diverse student population at Havina Thanh Hoa Academy, with a notable 40% enrollment rate in the IELTS Preparation Course This substantial number underscores the academy's commitment to providing English language proficiency certification, fulfilling the increasing demand among students.

The English for International Communication (EC) program holds a significant position at the academy, with 30% of students enrolled Designed for students aspiring to excel in global communication and interaction, this program aligns with the academy's dedication to equipping students with the necessary language skills for international success and opportunities.

Picture 5: Qualifications achieved by taking the course IELTS

The English for Secondary (ES) program accounts for 20% of the student population, targeting secondary school students aiming to strengthen their English language proficiency for academic and personal development.

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