Hoạh định hiến lượ kinh doanh ho xí nghiệp dịh vụ điện lự lai châu đến năm 2020

BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƢỜNG ĐẠI HỌC BÁCH KHOA HÀ NỘI VŨ THÀNH CÔNG HOẠCH ĐỊNH CHIẾN LƢỢC KINH DOANH CHO XÍ NGHIỆP DỊCH VỤ ĐIỆN LỰC LAI CHÂU ĐẾN NĂM 2020 LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH   i Tai ngay!!! Ban co the xoa dong chu nay!!! 17057205042471000000 BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƢỜNG ĐẠI HỌC BÁCH KHOA HÀ NỘI VŨ THÀNH CƠNG HOẠCH ĐỊNH CHIẾN LƢỢC KINH DOANH CHO XÍ NGHIỆP DỊCH VỤ ĐIỆN LỰC LAI CHÂU ĐẾN NĂM 2020 Chuyên ngành: Quản trị kinh doanh Mã số đề tài: LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH NGƢỜI HƢỚNG DẪN KHOA HỌC: TS ĐẶNG VŨ TÙNG   ii LỜI CAM ĐOAN   Hoạch định chiến lƣợc kinh doanh cho Xí nghiệp dịch vụ điện lực Lai Châu đến năm 2020          TS Đặng Vũ Tùng      kinh doanh    cho                                          Học viên Vũ Thành Công i MỤC LỤC  i  ii  iv  v  -   .6     1.2  .10  .11   .18 1.3  21   21 1.3.2 Các   26 1.3.3  28  28  28  .29  29  30  30   -             31  31  31 n 31   33  36 2.1.5  38  38  39 ii  39  44  50  .54  54  61  63  65   -            .66  66  66 20 71  73  73  .73  75  77  83 c 83   86 3.4.3   89 3.4.4               .90    91  94  95  97  99 iii DANH MỤC CÁC TỪ VIẾT TẮT Ký hiệu viết tắt Viết đầy đủ AS  BCG Boston Consulting Group BOO Build - Own  Operate BOT Build - Operate  Transfer Bps Basis point(s) CMIS Customer Management Information System CL  CP  CSKH  DV  DVKH  EFE External Factor Evaluation Matrix EVNNPC  GDP Gross Domestic Product IFE Internal Factor Evaluation kV Kilovolt kWh  KHCN  MW Megawatt ODA Official Development Assistance PEST Political  Economic  Sociocultural  Technological QLVH  QSPM The Quantitative Strategic Planning Matrix SBU Strategic Business Unit SWOT Strengths - Weaknesses - Opportunities Threats SXKD  TAS TBA   UBND  VND  XN  iv DANH MỤC BẢNG BIỂU VÀ HÌNH VẼ Tên bảng, biểu, sơ đồ, hình vẽ Trang   18  21 3  22  25  36  37 Bng 2.3 Ma trn u t bên (EFE) 51 Bng 2.4 Kt qu thc hin sn xu 56 Bng 2.5 Doanh thu thc hin u cng 56               57 Bng 2.7 Ma tru t bên (IFE) 61 1 Châu 74 2/ST 77 3 79 4 81 II Các hình  Hình 1.2 Hình 1.3 11 Hình 1.4  15  24 Hình u t chc ca Xí nghip dch v n lc Lai Châu 36 Hình 3.1   Hình 3.2        v 69 76 PHẦN MỞ ĐẦU Lý chọn đề tài                                                                                                                                                              -     ,            nói riêng     nói chung   v    trên,  “Hoạch định chiến lƣợc kinh doanh cho Xí nghiệp dịch vụ điện lực Lai Châu đến năm 2020”   Mục tiêu nghiên cứu đề tài  x              ,     Công ty   -   bên ngoài; -; -  - Đối tƣợng, phạm vi nghiên cứu      -                 -                 17 -     doanh  cho  20 Tổng quan vấn đề liên quan đến nội dung nghiên cứu         Tháng 12/2004,                                               -         ngày 26 tháng 0, -TTg ngày 08 tháng 11                                                                í                                                                             Phƣơng pháp nghiên cứu sau:                                 ; Và       liên quan            