REPORT INTERNSHIP 2 DHL GLOBAL FORWARDING VIETNAM COMPANY

INTERNATIONAL UNIVERSITY – VNU HCMC SCHOOL OF INDUSTRIAL AND ENGINEERING MANAGEMENT REPORT INTERNSHIP DHL GLOBAL FORWARDING VIETNAM COMPANY Student Name: Cao Đoàn Trúc Phương Anh ID: IELSIU18003 Advisor: PhD Dao Vu Truong Son Supervisor: Ms Hoang Thi Thuy Hang Email: Thuy.Hang.Hoang@dhl.com Mobile Phone: 0937060286 Ho Chi Minh City, Vietnam December 10th, 2021 IS047IU Engineer Internship VNU-International University School of Industrial Engineering & Management ACKNOWLEDGEMENT First of all, i would like to express my grateful to School of Industrial and Engineering Management for the arranging the internship period for all juniors The internship that i have in DHL Global Forwarding Vietnam Company can be considered as one of the most valuable opportunities for learning, applying theories that provided by school to work and professional development Furthermore, it is my radiant to place on record my best gratitude to Phd Dao Vu Truong Son for his careful, precious guidance and advice which were extremely helpful for me during the internship program I would like to express sincere appreciation to my team leader, Ms Hoang Thi Thuy Hang, my buddy, Mr Nhan Thang Hao and other team members for their supportive devotion during the program and for giving me a profound four-month journey in DHL Global Forwarding Vietnam I consider myself as exceptionally fortunate to have their kind association and supervision, their exemplary guidance, constant encouragement, and careful monitoring I perceive this internship as a significant milestone in my career development This opportunity provided me with certain hard and soft skills which will continue to be upgraded in the future VNU-International University IS047IU Engineer Internship School of Industrial Engineering & Management TABLE OF CONTENTS INTRODUCTION 1.1 Deutsche Post DHL Group 1.2 Deutsche Post DHL Vision and Mission 1.3 Division of DPDHL Group 1.4 DHL Global Forwarding Vietnam (DGF) PURPOSE BUSINESS DESCRIPTION 3.1 Business Description 3.1.1 Air Freight 3.1.2 Ocean Freight 3.2 Organizational Structure 11 3.2.1 DHL Global Forwarding Vietnam 11 3.2.2 Ocean Freight Export Department 12 TASK 14 4.1 Joining the Training Sections From Information Technology Team and Human Resources Department 14 4.2 Taking part in training program from team leader of ocean freight export department 15 4.3 Receiving Handover and Handling Shipments 19 ANALYSIS AND IMPROVEMENT SUGGESTIONS 22 5.1 Analysis 22 5.2 Improvement Suggestions 23 CONCLUSION 23 REFERENCES 24 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REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.I NTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY INTRODUCTION 1.1 Deutsche Post DHL Group Deutsche Post DHL Group (DPDHL) is a leading global logistics company The Group plays an important role in connecting people, markets and contributes to the growing of worldwide trade DPDHL strives to become the first image appeared in mind of customers, employees and investors when they concern about logistics field To achieve this target, the corporation is concentrating on develop its core logistics business The digital transformation has been accelerated in all divisions of DPDHL for many years The sustainable business of DHL contributes to the growing of worldwide economic Environment is the great concern of DPDHL Group Company aims to provide the best logistics services through friendly environmental delivery activities Go Green has been a big campaign of the company for many years The group sets a target to achieve zero emission logistics in 2050 DPDHL Group is the home of two brands: DHL and Deutsche Post DHL provides a comprehensive range of parcel and international express service, freight transport, and supply chain management services, as well as e-commerce logistics solutions DHL is the largest logistics corporation in the World, and is a subsidiary of Deutsche Post DHL group It was established in 1969 in San Francisco by three founders: Adrian Dalsey, Larry Hillblom and Robert Lynn The name DHL of company is the combination of three co- founders’ name On the other hand, Deutsche Post is an Europe’s leading postal and parcel service provider In 2002, Deutsche Post acquired DHL and established Deutsche Post DHL (DPDHL) group Recently, the corporation has offices in more than 220 countries and territories in the World and offers jobs for over 570,000 employees The Group generated revenues of more than 66 billion Euros in 2020 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Engineer Internship Figure 1.1 DPDHL Headquarter 1.2 Deutsche Post DHL Vision and Mission +Vision Statement DPDHL Groups aims to become a post office for Germany and a logistics company for the World It is not a simple statement that, as a global company that operates in more than 220 countries and regions, or often enters new markets as the first logistics company The vision of company indicates that it want to be a logistics company to which people will return - DPDHL will be their first choice not only by delivering their shipments, but also as an employer or investor +Mission Statement - The world community has set a goal to limit global warming to less than two degrees Celsius As the leading mail and logistics company, they intend to make the business sustainable Their goal is to reach zero emissions by 2050 - The company try to make customers, employees and investors even more successful It always shows respect while achieving high scores, facilitates and simplifies the customers’ life and contributes to making the better World REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP 2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY 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Engineer Internship -DPDHL group accomplishes mission with excellent execution along the three bottom lines in a sustainable way:  Employer of Choice Motivated and skilled employees deliver exceptional quality  Provider of Choice Exceptional quality delights Customers and leads to loyalty  Investment of Choice Customer loyalty leads to profitable growth -Strategy 2025 in numbers  Investing EUR billion cumulatively through to 2025 in digitalization to enhance customer experience, to improve employee experience as well as increase operational excellence  Expecting a yearly run rate benefit of at least EUR 1.5 billion by FY2025 Figure 1.1 DPDHL Missions 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Engineer Internship Booking requests were received via email address After receiving request, i must reply customers to satisfy the SOP and help customer to be assured that their request already acknowledged and processed Then, i summarized the booking quest and send this information to our agent ( DHL destination) to request green light approval as well as booking instruction from them When receiving my email, agent checked this request with consignee to confirm that they really had this shipment and agreed for booking arrangement If consignee confirmed all information from shipper, agent sent me the green light approval That was the approval for arrangement of this shipment Together with the green light approval was the booking instruction This instruction contained all carriers and our service contracts with each carrier I had to base on this instruction to check space with carrier Main steps to book space with carrier: + Open consol tab on CW1 +Input the contract number, carrier scad code, type of MBL and the code of their office on detail sub tab + Input POL and POD as well as ETD on routing sub tab +Input the quantity for each type of container on container sub tab +Import global selling schedule +Input Address of notify party on address sub tab After inputting enough needed information, i clicked on Carrier sub tab and chose booking request then submit this booking via EDI After having booking confirmation from carrier, i had to send this booking to agent to check schedule with consignee and asked DHL destination to advise me the buying and selling rate to 20 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Engineer Internship make sure that shipment was profitable I could only release booking to shipper when this was a profitable shipment If agent confirmed this shipment was agreed and profitable, i released it to shipper immediately via email and then upload this email on CW1 for storing Figure 4.6 Mail Releasing Booking to Customer After that some days, shipper submitted SI and VGM to my email I also uploaded this email on CW1 and then assigned task for GSC team GSC took responsibility in doing HBL for customer and submitting SI and VGM to carrier as well as checking all needed information between HBL and MBL to make sure they were match Figure 4.7 Mail Receiving SI and VGM from Shipper 21 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Engineer Internship Figure 4.8 Mail Releasing Draft HBL to Shipper At the time GSC sent draft HBL to customer, i also sent them pro forma invoice for checking When receiving confirmation from shipper, i posted this e-invoice On the actual selling day, my responsibility was accessing the carrier website to track for this shipment in other to make sure that this container was already laden on board When getting confirmation about actual selling day, i released final HBL to customer and set this phase to import processing for my agent to continue with this shipment ANALYSIS AND IMPROVEMENT SUGGESTIONS 5.1 Analysis The process in DHL Global Forwarding Vietnam is very professional and effective All employees must follow standard operating process issued by global head office Besides the advantages that following SOP brings to company are some disadvantages Spending months in DGF with position ocean freight export trainee brings me a chance to recognize two problems in the operation process of company The first problem is that the way employee manage task According to the regulation, operators should process the shipment based on its cargo ready day It means that the shipment with sooner cargo ready day will be prioritized to process This rules lead to many situation that many customers submit their booking requests very soon to prevent lacking of equipment in the future but their cargo ready day is far So, operators will input this shipment to check list and check for other shipment with near cargo ready day first although some of these shipments were submitted later than the shipment above This lead to the situation that operator forget to check for the 22 REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP 2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.I NTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY VNU-International University IS047IU School of Industrial Engineering & Management Engineer Internship shipment with far cargo ready day and they face the lacking of equipment, especially in peak season It causes customers’ dissatisfaction The remaining problem is that company usually change the work allocation of employees It can cause a lot of difficulties for both employees and customers to adapt with new trade lane and new person in charge 5.2 Improvement Suggestions Company should change the regulation They should apply the well-known principle “First come - first serve” This principle makes sure the equity and the satisfaction in each customer Besides, it is better if company can update new allocation for employee after enough long time than a few months like at present CONCLUSION The Internship program is a great opportunity for undergraduates to learn from practical experiences at the ground level I am grateful to the International University and School of Industrial and Engineering Management for offering me this excellent chance The main objective of the program is to observe and explore the application theoretical knowledge on real logistics company Through this 4-month journey in DHL Global Forwarding Vietnam, I have gained a more solid understanding of how theories about exportation are applied in forwarding field but also have a chance to interact with seniors and experts in the field Moreover, the chance brings me a deeper view of the operation of the global forwarding company and the professional working environment 23 REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP 2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.I NTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY VNU-International University IS047IU School of Industrial Engineering & Management Engineer Internship REFERENCES [1] DPDHL Webpage https://www.dpdhl.com [2] DHL Webpage https://www.dhl.com [3] Cargowise Webpage https://www.cargowise.com 24 REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP 2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.I NTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY VNU-International University IS047IU School of Industrial Engineering & Management Engineer Internship Advisor Evaluation Ranking: Excellent = 5, Good = 4, Fair = 3, Poor = 2, NO = Not Observe = Advisor Scoring Criteria (Các (Hướng Tiêu chí Đánh giá) dẫn) Personal Qualities (Phẩm chất Cá nhân) Critical thinking, priorities setting (Tư phân tích, xếp cơng việc) Enthusiasm for work (Nhiệt tình cơng tác) Willingness to ask for and follow guidance (Sẵn sàng tìm hiểu tuân thủ hướng dẫn/ nội quy) Professional Abilities & Work Habits (Năng lực Làm việc) Analysis, problem solving skills (Kỹ phân tích giải vấn đề) Ability to organize, plan and work well with others (Kỹ tổ chức, hoạch định làm việc tốt với người khác) Responsibility (Tinh thần trách nhiệm) Job Performance (Hiệu Làm việc) Report contents (Nội dung Báo cáo) Report timelines (Thời hạn báo cáo) Report frameworks (Cấu trúc báo cáo) Additional comments (Nhận xét thêm): Advisor Signature (Chữ ký Người Hướng dẫn): Evaluation Date (Ngày đánh giá): The intern Signature (Chữ ký Sinh viên Thực tập): 25 Note (Ghi chú) REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP 2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.I NTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY VNU-International University IS047IU School of Industrial Engineering & Management Engineer Internship 26 REPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP.2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANYREPORT.INTERNSHIP 2.DHL.GLOBAL.FORWARDING.VIETNAM.COMPANY 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