INTRODUCTION
In today's world, hidden dangers are ever-present, making life insurance essential for everyone It offers financial protection for your family, helps build savings for the future, and prepares you for a comfortable retirement Beyond safeguarding against unexpected risks, life insurance also distributes risks within the community, allowing the majority to support the few who face losses This collective approach fosters confidence, enabling individuals to live happily and pursue their dreams and ambitions.
Life insurance plays a vital role in society by mobilizing idle capital, managing risks, limiting losses, and ensuring economic safety, while also creating jobs Holding a life insurance policy reflects a commitment to oneself, family, and community, embodying love in action In Vietnam, the life insurance sector is relatively young, having begun in 1996, and has since undergone significant transformations amid increasing integration It has become ingrained in people's minds as a means to navigate financial challenges during risky times, providing mental security and reducing anxiety for policyholders Today, the insurance industry is navigating both challenges and opportunities in line with the country's socio-economic development.
I chose to pursue an internship in the insurance sector with Manulife Vietnam Co., Ltd., a prominent player in the Vietnamese life insurance market As a Canadian life insurance company, Manulife has established a strong reputation and presence in the industry, making it an ideal choice for my professional development in this field.
During my sales internship at Manulife Vietnam Company Limited, I gained valuable work experience that enhanced my understanding of the insurance industry This opportunity allowed me to develop essential skills in client interaction, sales strategies, and market analysis I actively participated in team meetings and contributed to various projects, which improved my teamwork abilities and communication skills Overall, my internship at Manulife Vietnam was instrumental in shaping my professional growth and preparing me for a successful career in sales.
As a financial advisor intern at Manulife, I had the opportunity to work in a dynamic environment located on the 20th floor of the HIU building, situated at 215 Dien Bien Phu Street, Ward 5, Binh Thanh District, in the heart of Ho Chi Minh City.
• For the purpose of the internship is:
- Find out the organization and operation of the business, and clarify the advantages and limitations of the business on the sales plan.
- Finding solutions to overcome the limitations of the business.
- Analyzing the current situation of sales planning at Manulife Vietnam Co., Ltd.
- Proposing recommendations to contribute ideas on sales planning at Manulife Vietnam Co., Ltd.
- Experience the real working environment
During my sales internship at Manulife Vietnam Company Limited, I gained valuable work experience that enhanced my understanding of the insurance industry The internship provided hands-on exposure to sales strategies and customer relationship management, allowing me to develop essential skills in communication and negotiation I actively participated in team meetings and contributed to sales campaigns, which helped improve my analytical and problem-solving abilities Overall, this internship was instrumental in shaping my professional growth and preparing me for future career opportunities in sales and marketing.
INTRODUCTION OF THE ORGANIZATION
General information
Full name: Manulife Vietnam Co., LtdAddress: Manulife Plaza Building, 75 Hoang Van Thai Street, Tan Phu Ward,District 7, City Ho Chi Minh City
During my sales internship at Manulife Vietnam Company Limited, I gained valuable work experience that enhanced my understanding of the insurance industry This internship allowed me to develop essential sales skills, including client relationship management and effective communication techniques I actively participated in team meetings and contributed to sales strategies, which improved my analytical abilities Overall, my time at Manulife provided me with practical insights and a solid foundation for my future career in sales and finance.
Working address: 20th floor, HIU Building, 215 Dien Bien Phu Street, Ward 15, Binh Thanh District, Ho Chi Minh City
Email: manulifevn_info@manulife.com Website: https://www.manulife.com.vn Legal representative: Lee Sang Hui Director of the company:
Regional Director: Nguyen Hoang Son Logo of the company:
Figure 2: Logo of the Manulife Vietnam Co., Ltd
During my sales internship at Manulife Vietnam Company Limited, I gained valuable work experience that enhanced my understanding of the insurance industry The internship provided me with hands-on training in sales techniques, customer relationship management, and effective communication strategies I had the opportunity to collaborate with a dynamic team, which improved my teamwork skills and allowed me to contribute to various projects Overall, this internship was instrumental in developing my professional skills and preparing me for a successful career in sales.
The business activities
Founded on June 23, 1887, Manulife Financial has a rich history of over 120 years in Canada and approximately 110 years of global operations The company's inaugural chairman, Mr John A MacDonald, notably served as Canada's first Prime Minister.
Manulife Vietnam, established in June 1999 in Ho Chi Minh City, is a joint venture between Manulife Financial Group (60%) and Chinfon Global Group (40%) As the first foreign life insurance company in Vietnam, it marked a significant milestone in the country's insurance industry.
In January 2001, Manulife Financial Group acquired a 40% stake in Chinfon Global, gaining full ownership of the company's capital in Vietnam Subsequently, the company rebranded as Manulife Vietnam Limited Liability Company.
Manulife Vietnam, the first foreign life insurance company established in the country, boasts one of the largest total charter capitals among insurance firms in Vietnam, amounting to 15,370,000,000,000 VND as of January 28, 2021.
Manulife Vietnam has swiftly established itself as a premier provider of high-quality financial protection products and services tailored for Vietnamese clients Since its founding, the company has assisted over 1.5 million customers in Vietnam in creating effective financial plans for their lives Supported by a team of professional consultants and strategic partners, Manulife effectively distributes its insurance products through an extensive network.
During my internship at Manulife Vietnam Company Limited, I gained valuable experience in sales This opportunity allowed me to develop essential skills in customer engagement and product knowledge I actively participated in team meetings and contributed to sales strategies, enhancing my understanding of the insurance market The hands-on experience provided insights into client relationship management and effective communication techniques Overall, my internship at Manulife Vietnam significantly enriched my professional development and prepared me for future career challenges in the sales industry.
Manulife Vietnam, guided by the motto "For the future of customers," is committed to delivering joy, happiness, and valuable benefits to customers nationwide, resulting in numerous significant achievements.
In 2001: April, Manulife Vietnam became the first Life Insurance Company in Vietnam to open its Website to help customers easily access necessary information about the Company's products and services.
In 2003: In March, Manulife became the first life insurance company to declare a profit after 3 years of operation, marking an important milestone in the life insurance industry in Vietnam.
In 2004: Manulife Vietnam's total premiums and deposits increased by 14% Public funds under management increased 94% compared to 2003.
From the years 2014 to 2016, Manulife received a rain of awards with excellent strides.
In 2015, Manulife Vietnam achieved significant recognition by winning the Golden Dragon Award for "Best Vietnam Insurance," as awarded by Vietnam Economic Times This marked the sixth occasion that Manulife has been honored with this esteemed accolade.
In 2016, Manulife achieved a significant milestone by being recognized among the top brands at the "Vietnam Top Trade Services Awards 2016," marking one of the company's most notable accomplishments since its inception.
In the last 3 consecutive years, Manulife Vietnam has won many important awards such as:
In 2020: Manulife Vietnam was honored in Anphabe's annual "The 100 VietnamBest Places to Work" survey, continuing to maintain its #1 position in the
During my sales internship at Manulife Vietnam Company Limited, I gained valuable experience in the competitive insurance industry, which has been recognized as a top performer for three consecutive years Manulife Vietnam is ranked #16 among the top 100 companies across all sectors, highlighting its strong market presence and commitment to excellence.
2021: Named "Life Insurer of the Year" at InsuranceAsia News Awards for Excellence 2021
In 2022, Manulife Vietnam was awarded the prestigious title of "Digital Health & Wellness Leader of the Year" at the Golden Dragon Award, marking the 12th occasion the company has been recognized at this esteemed event.
The target customers
- Age: 18 years old and up
- Gender: both male and female.
- Occupation: all occupations except those specified by the company are not approved for insurance, mainly in the group of dangerous occupations and do specific jobs with high risk.
- Participate in many outdoor activities
- Take care of yourself and your family's health
During my sales internship at Manulife Vietnam Company Limited, I gained valuable hands-on experience in the financial services industry This opportunity allowed me to develop essential skills in customer engagement and sales strategies I actively participated in team meetings, where I learned about market trends and client needs My responsibilities included assisting with client presentations and contributing to sales targets, which enhanced my understanding of effective sales techniques Overall, this internship was instrumental in shaping my professional development and provided a solid foundation for my future career in sales.
The competitors
As of December 2021, Vietnam's life insurance market features 18 active companies, with key competitors to Manulife including Baoviet Life Corporation, Prudential Vietnam Life Insurance Company Limited, AIA Vietnam Life Insurance Company Limited, and Dai-ichi Vietnam Life Insurance Company Limited.
Market share in the first 10 months of 2021
Bảo Việt 1996 Việt Nam State enterprises
Dai-ichi 2007 Nhật 100% foreign capital 120.000
The achievement of the company
During 23 years of operation in Vietnam, Manulife Vietnam has received the highest title in the Million Dollar Round Table (MDRT) in 2021 with the achievement of being the leading company in Vietnam in terms of the number ofMDRT members This stunning result reaffirms the company's commitment to professionalism and enhanced customer experience.
Here's a rewritten paragraph based on the given content:During my internship at Manulife Vietnam Company Limited, I gained invaluable work experience in sales, allowing me to develop essential skills in a dynamic and fast-paced environment Throughout the internship, I had the opportunity to engage with clients, understand their needs, and provide tailored solutions to meet their requirements The experience not only deepened my understanding of the sales process but also instilled in me the importance of building strong relationships with customers and colleagues alike By working closely with the sales team, I acquired hands-on knowledge of the company's products and services, enabling me to effectively communicate their value to potential clients Overall, my internship at Manulife Vietnam Company Limited was a transformative experience that equipped me with the skills, knowledge, and confidence to excel in a sales role.
Manulife Vietnam conquers the No 1 position in the market with a record of 1,669 agents becoming MDRT members as of July 1, 2021, while maintaining the
No 12 position in the 'Top 100 Top 100 Companies' list ' globally Compared to the same period in 2020, the number of MDRT members in 2021 Manulife Vietnam increased by 51%.
Manulife Financial Group holds the 3rd position in the global MDRT rankings for the 'Top 10 Multinationals,' maintaining this rank for three consecutive years The group boasts 6,129 MDRT members, reflecting a remarkable 64% growth from the previous year Notably, Manulife Vietnam accounts for over 27% of the group's MDRT membership.
Manulife Vietnam was recently awarded "Insurance Company of the Year" at the 7th Asia Trusted Life Agents & Advisers Awards 2022, recognizing its excellence in the life insurance industry This prestigious accolade highlights the outstanding contributions of top life insurance advisors and agents throughout Asia.
During my internship at Manulife Vietnam Company Limited, I gained valuable work experience in the sales department This opportunity allowed me to develop essential skills in customer engagement and sales strategies I actively participated in various sales activities, which enhanced my understanding of the financial services industry Overall, my internship experience at Manulife Vietnam was instrumental in shaping my professional growth and preparing me for a successful career in sales.
The organization structure
PSSM (Project Senior Sales Manager)
During my sales internship at Manulife Vietnam Company Limited, I gained valuable work experience that enhanced my understanding of the insurance industry This internship provided me with practical skills in sales techniques and customer relationship management I actively participated in team meetings and collaborated with colleagues to develop effective sales strategies The hands-on experience allowed me to apply theoretical knowledge in real-world scenarios, significantly contributing to my professional growth Overall, my time at Manulife Vietnam was instrumental in shaping my career aspirations in the financial services sector.
POSITION AND TASKS
Department and working position
I have been accepted as a trainee Financial Advisor (FA) in the sales department, specifically in DBP 96, which consists of 283 members organized into five small teams Each team is led by an executive group leader and a mentor, with my team comprising ten members, including my mentor, Ms Tran Boi Loi, who serves as the Senior Unit Manager (SUM), along with four Full-Time Advisors (FTAs) and five FAs Our working hours are from 8:30 AM to 5:00 PM, with a lunch break from 12:00 PM to 1:30 PM Each morning, we dedicate 30 minutes to listen to Manulife's morning radio program, where experts share valuable insights with new members, officially starting our workday at 9:00 AM During my internship, I focus on participating in training courses to enhance my professional skills and completing various assigned tasks.
Task
3.2.1 Complete the MIT (Manulife Initial Training) course:
Before officially being admitted to the internship, I had to complete the MIT course and take the exam at the Ministry of Finance with a score of 30/40 to be considered satisfactory.
Manulife's MIT course is the company's inaugural foundational training program designed specifically for insurance agent candidates This course is offered after candidates successfully complete the Manulife agent recruitment process and is available in two formats.
1 MIT online learning online on the training system ManuAcademy
2 MIT Offline is a direct study at the Manulife office.
During my internship at Manulife Vietnam Company Limited, I gained invaluable experience in the sales department This role allowed me to develop essential skills in client interaction and sales strategies, significantly enhancing my understanding of the financial services industry I actively participated in various sales initiatives, which improved my ability to analyze market trends and customer needs Overall, this internship provided me with practical knowledge and a solid foundation for my future career in sales and finance.
Manulife insurance products As well as helping candidates pass the required industry exam to be licensed by the Ministry of Finance to sell insurance in Vietnam
On the 5th, students will take an official exam at the Ministry of Finance to ensure they are qualified to start a business with Manulife.
• Difficulties: During the learning process, I had difficulty with a lot of knowledge within 3 days so that I could grasp it thoroughly The company intranet is often disrupted
• How to overcome: try to study more to keep up with the learning progress and recommend to the company about upgrading Wifi packages.
Results obtained: after the course, I have gained basic knowledge in the insurance field such as terminology, insurance business law, insurance agents, and life insurance products
3.2.2 Design illustration board for customers:
Life insurance premiums can be complex and offer numerous benefits, making it essential for participants to understand their options To facilitate this understanding, insurance companies often provide detailed insurance illustrations These illustrations present a clear table that outlines the benefits associated with the chosen annual premium, helping buyers visualize what they will receive in return for their investment.
An illustration board is a draft contract, illustrating the benefits of insurance customers will be detailed and specific in terms of norms, terms, and cash flow
After exploiting the needs of the customer, the agent will analyze and design the illustration suitable for each customer's financial and healthcare needs.
• Difficulties: although customers often ask consultants to send the
During my sales internship at Manulife Vietnam Company Limited, I gained valuable experience in understanding customer needs and addressing their concerns A significant challenge was the customers' difficulty in interpreting the illustration board, which often led to multiple requests for revisions This process required extensive time and numerous meetings to ensure clarity and satisfaction on both sides Overall, this internship enhanced my communication skills and taught me the importance of effective presentations in sales.
• How to overcome: although difficult, because of the nature of the work, it requires perseverance and trying to satisfy customers
• Results obtained: practical experience in analyzing customer needs and designing illustrated tables.
Telesales involves directly reaching out to customers through mobile phones to present and promote a company's products or services This process also includes gathering and storing information about potential customers who could become valuable business partners.
Telesales training will be structured around guidance from experienced team members, featuring practical examples for improved handling of various situations Weekly meetings will allow team members to share experiences and collaboratively develop effective solutions Additionally, the company and team leader will support new members by providing essential customer data as needed.
• Difficulties: often rejected by customers and very low success rate In addition, you must use your phone to work
To enhance telesales efficiency, seek advice from colleagues and focus on skill improvement Additionally, recommend that the company supply landline phones to support telesales efforts In early September, the company responded by providing offices and necessary equipment, including telephones, to facilitate more effective telesales operations.
My internship at Manulife Vietnam Company Limited provided me with valuable experience in sales and customer service Throughout my time there, I developed essential skills in communication and client relationship management I learned about the financial services industry and gained insights into effective sales strategies The hands-on experience allowed me to apply theoretical knowledge in a real-world setting, enhancing my understanding of market dynamics Overall, this internship was instrumental in shaping my professional development and career aspirations in the finance sector.
After 12 years of research by Manulife experts, on September 04, 2022, the company had an urgent meeting to implement a plan to apply this financial planning tool to the entire Manulife system During the meeting, the senior manager, Mr Dang Van Tan deployed and provided specific instructions on how to use and approach customers of this toolkit Specifically, agents will approach customers in locations of coffee shops, commercial centers, or crowded areas to survey customer needs.
• Difficulties: 70% success rate, but difficult to get contact information of customers.
• How overcome: report the above situation to management levels to find a suitable solution
• Results obtained: there are more potential customers, and each report is supported by the company 50,000 VND.
During my sales internship at Manulife Vietnam Company Limited, I gained valuable experience in the financial services industry The internship provided me with hands-on training in sales techniques and customer relationship management I was involved in various projects that enhanced my understanding of market strategies and client needs This opportunity allowed me to develop essential skills such as communication, teamwork, and problem-solving, which are crucial for a successful career in sales Overall, my time at Manulife has significantly contributed to my professional growth and prepared me for future challenges in the business world.
WORKING ENVIRONMENT
Company facilities
The company is located in the HIU building with a campus of 3 floors 20, 21, and
22 The 20th floor is the main working area of the consultants and the meeting room of all levels of management The 21st floor is the administrative document processing area and the 22nd floor is the training course.
Working atmosphere
The young and dynamic working environment does not have a big generation gap,
During my sales internship at Manulife Vietnam Company Limited, I gained valuable experience through regular team gatherings and monthly celebrations for the DBP 96 team Each month began with meetings to set sales goals, fostering collaboration and motivation among team members Successfully meeting these quotas allowed us to enjoy rewarding outings, enhancing team spirit and camaraderie.
Flexible working hours are essential due to the nature of our job, which often involves meeting clients and conducting surveys, allowing us to work away from the office Our workspace is designed for comfort, featuring various departments and areas that encourage regular movement and foster fresh inspiration.
Relationship with colleagues and supervisor
The company fosters a sociable and open environment where colleagues easily engage in conversations, sharing experiences and supporting one another Regular meetings organized by group leaders provide opportunities for team members to connect and discuss their challenges My supervisor, Ms Loi, offers enthusiastic support during difficult times and shares valuable insights Additionally, management frequently holds meetings to listen to our concerns, offering guidance and comprehensive support.
During my internship in sales at Manulife Vietnam Company Limited, I gained valuable hands-on experience in the financial services industry This opportunity allowed me to develop essential skills in customer engagement, sales strategies, and market analysis I actively participated in team meetings, contributing ideas that enhanced our sales approach Additionally, I learned about the importance of building strong client relationships and effective communication Overall, this internship provided me with a solid foundation for my future career in sales and finance.
SELF-EVALUATION
My weaknesses
During my time working with the team, I often felt self-conscious and pressured, especially when my colleagues signed insurance contracts with customers while I had yet to secure one myself Conducting surveys to identify potential clients was particularly challenging for me, as I struggled with the fear of approaching strangers, which I perceived as a personal weakness Additionally, my lack of initiative in my freelance role contributed to my feelings of inadequacy, as the nature of freelance work often leads to varying levels of engagement among team members.
During my internship at Manulife Vietnam Company Limited, I gained valuable experience in sales and developed essential skills The internship provided an opportunity to work closely with team members, although specific tasks were not always assigned Each workday involved engaging with various aspects of the sales process, enhancing my understanding of the industry and improving my professional capabilities Overall, this experience has been instrumental in shaping my career path in the financial services sector.
So there are days when I go to the company I don't know what I do and feel quite lost.
Suggestions for self-improvement
To address self-pressure, I consulted my team leader and mentor, who provided valuable advice and support, along with encouragement from my colleagues To enhance my communication skills, I enrolled in courses and sought feedback from instructors and peers, actively practicing to improve Additionally, I discussed specific tasks with my team leader to create a clear roadmap, while also setting personal goals to maintain direction and motivation in my work.
During my sales internship at Manulife Vietnam Company Limited, I gained valuable work experience that enhanced my understanding of the insurance industry The internship provided practical insights into sales strategies and customer relationship management I developed essential skills in communication and negotiation, which are crucial for success in sales Overall, this experience significantly contributed to my professional growth and prepared me for future career opportunities in the financial services sector.
RECOMMENDATIONs
The company
The company's weak and frequently interrupted Wi-Fi significantly hampers online training for counselors, resulting in inefficient knowledge acquisition Additionally, consultants face repeated challenges when submitting contracts due to poor transmission, further diminishing work efficiency To address these issues, the company should upgrade its Wi-Fi package for smoother operations Furthermore, the absence of a specialized recruitment and training department places the burden of onboarding new members on leaders, who are already overwhelmed with tasks, leading to ineffective training Establishing a dedicated department for recruitment and training would provide timely guidance and support, enhancing overall performance.
The future interns
Interns must dress professionally for interviews and while working, ensuring they make a positive impression Conducting thorough research on the company and the specific role is essential for preparation Setting clear goals fosters discipline and perseverance during the internship Lastly, it's important to seek internships that align with your career aspirations.
Future trainees should focus on personal growth and thorough preparation at the start of their internships By striving for daily self-improvement and gaining practical experience, they can develop clear career goals and directions for their future after the internship.
During my sales internship at Manulife Vietnam Company Limited, I gained valuable work experience that enhanced my understanding of the insurance industry The internship allowed me to develop essential skills in customer engagement and sales strategies, contributing to my professional growth I actively participated in team meetings and collaborated with colleagues to achieve sales targets, which improved my teamwork abilities Overall, this internship provided me with practical insights and hands-on experience that will be beneficial for my future career in sales and finance.
CONCLUSION
Life insurance companies encounter challenges not only from standard business operations but also from the unique regulations of the insurance industry Despite these obstacles, the continuous advancement of socio-economic factors and industry growth drives companies to enhance their business environment, organizational structure, service delivery, and sales strategies, ultimately boosting the competitiveness of their products and services.
During my internship at Manulife Co., Ltd., I observed that the company is a promising leader in the industry Its consistent growth over the years can be attributed to a focus on expanding its workforce, which enables the company to connect with a broader range of potential customers Additionally, Manulife is dedicated to enhancing the quality of insurance services for the Vietnamese population.
During my internship at the company, I have accumulated a lot of practical experience and sales skills, drawing out my strengths and weaknesses From there,
I am committed to setting personal goals for self-improvement while fostering strong relationships with my colleagues With the enthusiastic support of my instructor and team members, I aim to enhance my skills and collaboration within the company.
After completing a 7-week internship at Manulife Vietnam Co., Ltd in the sales department, I proposed several solutions aimed at enhancing the company's sales performance However, I acknowledge the limitations of my personal knowledge, which may have affected the report's comprehensiveness I welcome constructive feedback from teachers and peers to help refine my findings.
During my sales internship at Manulife Vietnam Company Limited, I gained valuable work experience that enhanced my understanding of the insurance industry This internship allowed me to develop essential skills in customer relationship management and sales strategies I actively participated in various projects, contributing to the company's goals while learning about market trends and client needs Overall, my time at Manulife Vietnam provided me with practical knowledge and insights that will benefit my future career in sales and marketing.
Các công ty bảo hiểm nhân thọ tại Việt Nam đang ngày càng phát triển và đóng vai trò quan trọng trong việc bảo vệ tài chính cho người dân Mỗi công ty cung cấp các sản phẩm bảo hiểm khác nhau, nhằm đáp ứng nhu cầu đa dạng của khách hàng Việc tìm hiểu kỹ lưỡng về các công ty này giúp người tiêu dùng lựa chọn được sản phẩm phù hợp nhất với nhu cầu và khả năng tài chính của bản thân Thị trường bảo hiểm nhân thọ không chỉ mang lại lợi ích cho khách hàng mà còn thúc đẩy sự phát triển kinh tế của đất nước.
Năm 2022, thị phần của các công ty bảo hiểm nhân thọ tại Việt Nam đã có những biến động đáng chú ý Theo nghiên cứu của Quyen.L.T và Chi.P.T, các yếu tố như sự thay đổi trong nhu cầu của khách hàng, chính sách quản lý và cạnh tranh giữa các công ty đã ảnh hưởng đến sự phân chia thị trường Các công ty đã nỗ lực cải thiện dịch vụ và sản phẩm để thu hút khách hàng, đồng thời phải đối mặt với thách thức từ các đối thủ cạnh tranh mới Sự phát triển của công nghệ cũng đã góp phần thay đổi cách thức hoạt động và tiếp cận khách hàng trong ngành bảo hiểm nhân thọ.
Here's a rewritten paragraph based on the given content:I had the opportunity to participate in a sales internship program at Manulife Vietnam Company Limited, which provided me with invaluable work experience Throughout the internship, I gained hands-on knowledge of the sales process and developed essential skills in communication, negotiation, and customer relationship management The experience allowed me to apply theoretical concepts to real-world scenarios, deepening my understanding of the insurance industry and its operations Working alongside experienced professionals at Manulife Vietnam, I was able to learn from their expertise and insights, further enhancing my skills and knowledge in sales and customer service.
SỔ NHẬT KÝ THỰC TẬP
Họ tên sinh viên: Lê Thị Thụy Đoan Lớp: TM1911
Cơ quan đến thực tập: Mannulife Vietnam Company Limited Thời gian từ: 23/07/2022 – 09/09/2022
- Sinh viên đánh số trang liên tục sổ này.
Sinh viên cần ghi chép đầy đủ các công việc được giao, những công việc đã hoàn tất, cũng như các kinh nghiệm và nhận xét rút ra từ những công việc này.
- Mỗi cuối tuần, SV gửi sổ nhật ký này người hướng dẫn xem xét để đánh giá và ký xác nhận.
- Sinh viên cũng dùng sổ này để viết báo cáo thực tập.
- Ghi theo thứ tự thời gian và mỗi sinh viên phải có sổ riêng dù nhiều sinh viên cùng làm chung trong một cơ quan.
During my internship at Manulife Vietnam Company Limited, I gained valuable work experience in sales This opportunity allowed me to develop essential skills in customer engagement, product knowledge, and market analysis I actively participated in various sales strategies and learned how to effectively communicate with clients Overall, my internship provided a solid foundation for my future career in the financial services industry.
Ngày Công việc được giao Kết quả đạt được
Vào ngày 23/07/2022, buổi khai giảng được tổ chức nhằm giới thiệu và chào đón các ứng viên đến với Manulife, đồng thời hướng dẫn họ sử dụng ứng dụng ManuAcademy Các ứng viên cũng được nhắc nhở về thời hạn hoàn thành khóa học MIT và ngày thi Sau buổi khai giảng, các ứng viên đã bắt đầu tham gia khóa học MIT.
25/07/2022 Đã hoàn thành xong các khóa học trên hệ thống
ManuAcademy Trong lúc học ứng dụng hay bị lỗi, không thể qua bài tiếp theo nên phải thoát ra vô lại nhiều lần.
26/07/2022 Lớp MIT-BLENDED KHỞI NGHIỆP CÙNG
MANULIFE VIỆT NAM (8H30-17H00) Tham dự buổi ôn tập, rút gọn kiến thức và làm 2 bài kiểm tra thử.
Hai bài kiểm tra điểm trung bình từ 30 trở lên thì đạt yêu cầu đi thi tại Bộ Tài chính.
27/07/2022 8h30-11h30: Tham dự lớp hướng nghiệp
14h30: Thi online tại trụ sở của bộ tài chính tại Lầu 3,264B Lê Văn Sỹ P14 Q3 tphcm
During my internship at Manulife Vietnam Company Limited, I gained valuable experience in sales, enhancing my understanding of the financial services industry This opportunity allowed me to develop essential skills in customer relationship management and sales strategies I actively participated in team meetings, collaborated with colleagues, and contributed to various projects aimed at improving sales performance Overall, my time at Manulife provided me with practical insights and a solid foundation for my future career in sales and finance.
28/07/2022 9h00-16h30: đến công ty học các sản phẩm trên website https://manulife-mba.axonify.com/training/ index.html#index Sản phẩm học: món quà tương lai ILP
29/07/2022 9h00-16h30: đến công ty và tiếp tục học sản phẩm (ILP)
- Nói về cách thức telesales
- Cung cấp data khách hàng
- Tìm kiếm khách hàng tiềm năng
During my sales internship at Manulife Vietnam Company Limited, I gained valuable hands-on experience in the financial services sector This opportunity allowed me to develop essential skills in customer relationship management and sales strategies I actively participated in team meetings, collaborated with colleagues on various projects, and learned about the company's products and services My internship not only enhanced my understanding of the industry but also improved my communication and problem-solving abilities, preparing me for a successful career in sales Overall, my experience at Manulife Vietnam was instrumental in shaping my professional development.
Ngày Công việc được giao Kết quả được đạt
Khó Khăn gặp phải (nếu có)
01/08/2022 9h00-16h30: đến công ty và tiếp tục học sản phẩm Tự học các sản phẩm trên web https://manulife- mba.axonify.com/training/index.html#index
Về sản phẩm bổ trợ mới CI Plus & MC Plus Tham gia buổi học về Thủ tục hành chính
On February 8, 2022, from 9:00 AM to 4:30 PM, I arrived at the company to continue my training on various products This included supplemental products with risk deductions and the Cancer360 product course, accessible at the Manulife training platform.
Telesales và được các anh chị hướng dẫn làm Bảng minh họa
Vào lúc 14h30, sẽ diễn ra cuộc họp khẩn nhằm thảo luận về công cụ bán hàng, công cụ tuyển dụng và chính sách thu nhập Cuộc họp cũng sẽ hướng dẫn cách sử dụng các bảng khảo sát nhu cầu bảo hiểm của khách hàng cũng như khảo sát tuyển dụng.