(Tiểu luận) internship report internship at logistics xnk vietnamlimited liability company

NATIONAL ECONOMICS UNIVERSITY SCHOOL OF ADVANCED EDUCATION PROGRAMS INTERNSHIP REPORT INTERNSHIP AT LOGISTICS XNK - VIETNAM LIMITED LIABILITY COMPANY.” NGUYEN HUYEN CHI HANOI, 2023 NATIONAL ECONOMICS UNIVERSITY SCHOOL OF ADVANCED EDUCATION PROGRAMS” INTERNSHIP REPORT Student: Nguyen Huyen Chi Major: Business Analytics Class: Business Analytics 61 Student’s ID: 11190835 Supervisor: Dr Nguyen Thi Ngoc Anh” HANOI, 2023 This is a preview Do you want full access? Go Premium and unlock all 25 pages Access to all documents Get Unlimited Downloads Improve your grades Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in TABLE OF CONTENTS INTRODUCTION CHAPTER OVERVIEW OF LOGISTICS XNK – VIETNAM LIMITED LIABILITY COMPANY 1.1 Introduction of Logistics XNK 1.1.1 Profile 1.1.2 Vision, Mission and Core Values 1.2 Organizational Structure CHAPTER CURRENT SITUATION ABOUT ROAD FREIGHT FORWARDING SERVICES AT LOGISTICS XNK VIETNAM CO., LTD 2.1 Overview of freight forwarding services 2.2.1 Revenue by marketplace from 2018 to 2022 2.2.2 Revenue by different categories of goods during 2018-2022 10 2.2.3 Revenue by customers segmentation during 2018-2022 11 2.2.1 Main services and target customers 12 2.3 Human resources management 13 2.3.1 Personnel recruitment 13 2.3.2 Work arrangement and process 14 2.3.3 Remuneration 15 2.4 Logistics XNK ’ adaptation during the pandemic 16 2.5 Business Service Evaluation 16 2.5.1 Strengths 16 2.5.2 Weaknesses 17 CHAPTER LOGISTICS XNK’S OUTLOOK AND RECOMMENDATIONS.19 3.1 Logistics XNK’s development orientation 19 3.2 Recommendations for the company 19 CONCLUSION 21 REFERENCES 22 LIST OF TABLES Table Revenue by mode of freight forwarding during 2018-2022 11 Table 2 Revenue by different categories of goods during at Logistics XNK Vietnam Co., Ltd during 2018-2022 13 Table Revenue by customers segmentation during at Logistics XNK Vietnam Co., Ltd during 2018-2022 14 LIST OF FIGURES Figure 1.General business outcome at Logistics XNK Vietnam Co., LTD during 2018-2022 10 Figure 2.Revenue by marketplace at Logistics XNK Vietnam Co., Ltd during 20182022 12 INTRODUCTION The National Economics University's School of Advanced Education Programs has given students like me the chance to work in the real world and put all the theories they have learned to use I would also be able to push ideas that have not been put into practice during the learning process because I am in a new working environment I will have access to the company's operational environment during my internship, and I will be able to watch how people work and behave in order to develop a more professional work ethic The internship is absolutely crucial for me to have a sense of the real working world and to be better prepared when I graduate Delivery is a crucial component in bridging international markets as defined by volume, share of the economy, and manpower I made the decision to explore this sector by working as an intern for Logistics XNK Company because I was really interested in this future industry This essay acts as an introduction to Logistics XNK, Vietnam Before making suggestions for the company's future development, I would also like to research the possibilities and risks the company is now experiencing This is a preview Do you want full access? Go Premium and unlock all 25 pages Access to all documents Get Unlimited Downloads Improve your grades Upload Share your documents to unlock Free Trial Get 30 days of free Premium Already Premium? Log in CHAPTER OVERVIEW OF LOGISTICS XNK – VIETNAM LIMITED LIABILITY COMPANY 1.1 Introduction of Logistics XNK 1.1.1 Profile Logistics XNK Vietnam Co., LTD was founded in 6/9/2006 and specializes in logistics and cross-border transportation along the important China-Vietnam-LaosThailand-Cambodia-Myanmar corridor The company's head office is at P909, 9th floor, Plasschem building, on 562 Nguyen Van Cu street, Ngoc Lam ward, Long Bien district, opposite HC Long Bien electronics supermarket Starting with a modest capital and a few fellows, Logistics XNK has surmounted obstacles, steadily acquired the trust of many clients, and achieved success in the forwarding marketplace with the chief process of international freight forwarding Logistics XNK is now renowned as a seasoned organization with a wealth of knowledge in the field of forwarding, particularly freight forwarding by road, after 11 years of operation In addition, the firm expanded the market by diversifying delivery methods in a number of regions, including China, Laos, Cambodia, and Thailand After many years in business, Logistics XNK has experienced several adjustments and supplements to improve the delivery procedure as well as the style and working attitude of all company workers Instead of focusing solely on finding as many orders as possible, the company has prioritized its customers' interests and considers strengthening the quality of its shipping services to be a competitive advantage in a market with numerous rivals in the same industry operating as it does today The company has been operating for 17 years up to the present time and has the following developments: In 2006, Logistics XNK was established and operated in the field of customs declaration at border gates (China, Hai Phong port, Noi Bai port) 2008: Bringing General Container Transport service into service to customers and operating on the route from Vietnam - China border to Laos 2016: Insulated container transportation service was put into operation In 2017: Expanding China - Vietnam - Cambodia route In 2018: Main activities in the field of logistics and freight on the main route China - Vietnam Laos / Thai Nam - Laos Thailand / Cambodia In 2020: Restructure the organization and operation structure, separate the service business and the transportation segment into two independent companies to facilitate management and expansion 1.1.2 Vision, Mission and Core Values 1.1.2.1 Vision Logistics XNK's objective is to become a lean and efficient organization with systematic management and professional cross-border transportation (CBT) operations 1.1.2.2 Mission In terms of mission, Logistics XNK is proud and committed to offering respectable, friendly, safe, and on-time logistics services to customers, particularly those carrying goods along the China-Vietnam-ASEAN route The development of XNK is linked to the development of XNK's people, which is the company's most significant asset and defines its success 1.1.2.3 Core value Solidarity: The Logistics XNK family gathers collective wisdom, always works together, joins forces, supports sharing, facilitates and helps each other so that each member is more and more perfect for the sustainable development of the company Responsibility: Act with the highest responsibility with laws, policies and all commitments to ensure the best interests of customers, shareholders, employees and the community XNK's people are aware of their responsibilities; conscientious and faithful in all actions Innovative thinking: The logistics XNK team always cultivates and improves knowledge through training, coaching, updating and innovation Always encourage and promote the innovative thinking available in each member in order to create products of different value, catching up with new trends 1.2 Organizational Structure In general, any developing corporation requires organizational structure to provide advice and clarity on specific human resource challenges, such as management authority An organizational structure is a system that describes how specific tasks are directed in order to achieve the goals of an organization These activities may include standards, positions, and responsibilities The hierarchy of a business also influences how information transfers between tiers within a company A centralized structure, for instance, makes choices from the top down, whereas a decentralized structure distributes decision-making power across multiple levels of the organization Having a system of organization in place helps firms stay focused and efficient Logistics XNK's current organizational structure is as follows: Figure 1 Organizational Structure at Logistics XNK Vietnam Co., LTD Source: Accounting and Finance Department (2022) Director: Logistics XNK Vietnam Co., LTD was created and is headed by Director Nguyen Thi Thu Thuy The director has the most authority in the organization and is responsible for considering the company's strategic vision, offering new ideas and additional skills and knowledge, splitting and assigning responsibilities to subordinates in specific departments and divisions, and having extensive networks to help the company grow Furthermore, the director is personally involved in discussions and transactions with significant foreign customers in order to execute contracts for the company's international freight forwarding services The director is concerned with the big picture and employs a "helicopter focus," which entails leading the organization toward its goals and ensuring that day-to-day management is continually aligned with the broader organization's vision It is vital to recognize that directors not replace the management team In truth, there is a significant difference between them Directors supervise and supplement the management team's responsibilities by providing long-term planning, financial control, and inside knowledge The management team, on the other hand, is concerned with the day-to-day operations of the business Although management and directors have quite distinct functions, good organizations ensure that there is a strong link between the board and management Functional departments: