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:-c :jc ;j< ?;< 11138 tV.TTlS DHKTQD TRUONG DAI HOC KINH TE QUOC DAN ■ ■ - - DAI HOC K.T.Q.D TT THdNG TIN THU’VIEN PHONG LUAN AN - Tt LlfiU — i i i, ii, n NGUYEN THI MINH PHUONG TAO SONG LlfC LAM VIEC CHO NGlfffl LAO DONG TAI CONG TY CO PHAN XAY DUNG QUOC TE - HA NOI ■ ■ ■ ■ ■ CHUYEN NGANH: QUAN TRI NHAN LlTC LUAN VAN THAC SI KINH DOANH VA QUAN Lt Ngtfd’i htfdng dan khoa hoc: PGS.TS TRAN XUAN cAu HA l\IOI, NAM2015 J LCH CAM DOAN Toi xin cam doanLuan van thac si la ket qua qua trinh nghien cuu doc lap cua rieng ca nhan toi dudi sir hudng dan cua PGS.TS Tran Xuan Cau Cac so lieu sur dung luan van da dirge chi ro nguon trich Danh muc tai lieu tham khao Ket qua nghien cuu chua dugc cong bo bat ky cong trinh nghien cuu nao Ha ndi, thang/^nam 2015 Tac gia luan van Nguyen Thi Minh Phuong LOT CAM ON Trong suot qua trinh hoc tap va hoan luan van nay, em da nhan duqc ' A sir hudng dan, giup quy bau cua cac thay co giao, gia dinh, ban be, dong nghiep r r r r Vdi tarn long tran va biet on sau sac, em xin bay to sir cam on chan den Ban giam hieu, Vien Dao tao sau dai hoc, Khoa Kinh te va Quan ly nguon nhan lire Xin chan cam on thay giao hudng dan PGS.TS Tran Xuan Cau, da trgc.tiep chi bao, giup dd em qua trinh nghien cuu va hoan luan van Xin cam on cac thiy co giao Khoa Kinh te va Quan ly nguon nhan lire da cho em nhtrng y kien gop y quy bau de hoan chinh luan van Cudi cung, xin chan cam on gia dinh, ban be, dong nghiep da dong vien, tao dieu kien thuan loi giup dd em qua trinh hoc tap, lam viec va hoan luan van Ha noi, £\'thdng ^Lnam 2015 Tac gia luan van Nguyen Thi Minh Phuffng YEU CAU CUA HOI DONG CHAM LUAN VAN THAC SI VE Nhtrng diem can sira chira bo sung trade nop luan van chinh thuc cho Vien dao tao SDH &•••• 72.'^C? it■.f&L.J&t r Cbrfflj ^IcAjkxCk , flZuwiG ’ A~~ y Chu tich Hoi dong Hoc vien (Ky va ghi rd ho ten) Neu hoc vien c6 trach nhiem chinh sira theo yeu cau ciia Hpi dong cham luan van Trong truemg hop khong chinh sira se khong dupe cong nhan ket qua bao ve Hoc vien phai dong ban yeu cAu chinh sira vao trirdc phan muc luc luan van chinh thurc nop cho vien DT SDH CONG • H0a XA HOI CHU NGHIA VIET NAM % • • • Doc lap - Tu1 - Hanh phuc BAN NHAN • XET LUAN • VAN THAC • SI Hoc vien: Nguyen Thj Minh Phuong DS tai luan van; Tao dong lire lam viec cho nguoi lao dong tai Cong ty Co phan xay dung quoc te Ha Noi Chuyen nganh Quan tri kinh doanh Nguoi nhan xet TS Pham Thi Bi'ch Ngoc Ma so: Doti vj cong tac cua ngiroi nhan xet: Truong Dai hoc Kinh te Quoc dan Chuc trach Hoi dong: Phan bien 1 Ve tinh cap thiet, y nghia khoa hoc va thuc tien cua de tai: Viec nghien cuu de tai “Tao dong luc lam viec cho nguoi lao dong tai Cong ty Co phan xay dung quoc te Ha Noi” co y nghia ly luan va thuc tien vi: - Trong bat ky to chuc nao, nguon nhan luc luon la nguon luc quan trong, quyet dinh su bai cua to chuc - Ty le nhan vien bo viec nam gan day cua Cong ty kha cao (50%) - Cho den nay, chua co nghien cuu nao ve dong lire va tao dong luc cho nguoi lao dong tai Cong ty CPXD quoc te Ha Noi Theo hieu biet cua toi, de tai luan van phii hop vdi chuyen nganh QTNL va khdng trung lap vdi cac cong trinh khoa hoc da duoc cong bo va ngoai nird’c r r • Ket cau cua luan van ã z - ô.ã z x Luan van duqc ket cau theo chuong logic, can doi va hop ly Mot so cong cua luan van - Luan van da he thong hoa duqc ly luan ve dong luc va tao dong luc cho nguoi lao dong - Dua vao hoc thuyet: hoc thuyet nhu cau cua Maslow, Hoc thuyet cong bang, hoc thuyet dat muc tieu, Luan van da phan tich dune thuc trang tao dong luc lam viec cho nguoi lao dong tai Cong ty thong qua xem xet thuc trang ve nhu cau, mong muon cua nguoi lao dong; thuc trang thiet lap muc tieu lam viec cho nguoi lao dong, cac kich thich tai chinh va phi tai chinh cua Cong ty Luan van cung phan tich cac nhan to anh hudng toi cac hoat dong tao dong luc cua Cong ty, rut dupe nhung han che cua cac hoat dong tao dong luc nhu: danh gia thuc hien cong viec khong cong bang, phan tich cong viec chua dupe quan tarn, cong tac dao tao mang tinh bat buoc, chua thiet lap muc tieu cho nguoi lao dong - Luan van cung de xuat mot so giai phap nham hoan thien cac hoat dong tao dong luc cua Cong ty Nhung han che cua luan van Ve noi dung: - Chuong 1: o Bo muc 1.6 Xem xet bo sung vao phan ly chon de tai o Sua ten chuong “Co so ly luan ve tao dong luc cho nguoi lao dong doanh nghiep” Chuong2: o Can bo sung so lieu ve dac diem nguon nhan luc (so lieu cua nam lien tiSp) o Can phan to nguoi tao dong de tim hieu ro hon ve nhu cau, muc hai long cua timg nhom vdi cac hoat dong tao dong luc lam viec cua Cong ty o Phan phan tich thuc trang cam bam sat vdi khung ly thuyet d chuong o Can lam ro hon viec van dung hoc thuyet neu chuong phan tich thuc trang cac hoat dong tao dong luc cho nguoi lao dong o Can chi rd hon uu diem, han che va dac biet la nguyen nhan cua nhung han r •> yr t che de lam co so dua de xuat d chuong - Chuong 3: Cac giai phap can cu the hon nua Ve hinh thuc cua luan van - Bo sung nguon trich dan o chuang - Chinh sua lai danh muc tai lieu tham khao cho chinh xac Ket luan: Mac du mot so han che neu tren ve co ban luan van dat yeu cau cua luan van thac si chuyen nganh quan tri nhan luc TS Pham Thi Bich Ngoc nhA si • n xet lu A • n vAn thac • xay dung Quoc te Ha Noi» Hoc vien Nguyen Thi Minh Phuong Chuyen nganh Quan tri nhan luc GVHD Ngubi nhan xet: PGS.TS Tran Xuan Cau PGS.TS Mai Quoc Chanh 1/ Y nghTa cua de tai nghien cuu Muc dich cua QLNL la su dung co hieu qua nhat thong qua viec khai thac day du tiem nang cua ngubi lao dong De dat muc dich do, cac nha quan ly khong the cubng hue bat buoc ngubi lao dong lam viec, ma phai thong qua cac bien phap khuyen khich thu hut ngubi lao dong de ho tu nguyen lam viec va lam viec vbi nang suat va hieu qua cao hay noi each khac la nha quan ly phai bang moi each tao dong luc cho nguoi lao dong Do vay van de tao dong lire cho ngubi lao dong da tu lau, thu hut sir quan tarn khong chi cac nha hoat don thuc tien ma ca cac nha nghien ctru Cong ty co phan xay dung Quoc te Ha Noi duoc lap tu 2000, so luong can bo nhan vien 500 nguoi (2014) vbi nhiem vu thuc hien cac chtrc nang xay dung cac cong trinh dan dung theo nhung quy dinh cua phap luat.Trong qua trinh phat trien, co quan chu y cham lo tbi dong luc lam viec cua ngubi lao dong Tuy nhien he thong tao dong lire cua co quan da boc lo nhieu khiem khuyet can phai hoan thien Do vay tac gia Nguyen Thi Minh Phuong lira chon de tai la phu hop voi yeu cau thuc tien cua co quan va phu hop vbi chuyen nganh dao tao Da co mot so cong trinh nhien ctru ve van de nay, song nghien ctru ve Cong ty co phan xay dung Quoc Te Ha Noi thi luan van cua tac gia la mot cong trinh nghien ctru doc lap khong triing lap vbi cac de tai da duoc cong bo 2/ Phu-oug phap nghien cuu Tac gia da van dung ly thuyet ve QTNL vao viec nghien ctru mot van de cu the thuc tien la tao dong luc cho ngubi lao dong Trong qua trinh nghien ctru, tac gia da str dung cac phuong phap khac the hien ro ret nhat la phuong phap dieu tra phong van theo bang hoi da duoc thiet ke san, do da gop phan vao cong cua luan van 3/ Ket qua dat duoc 3.1/ Tac gia da he thong hoa nhung van de co tinh chat ly thuyet ve dong luc va tao dong lire cho ngubi lao dong, thong qua cac noi dung : khai niem ve ngubi lao dong, dong lire va tao dong lire cho ngubi lao dong ; cac hoc thuyet TDL ; cac tieu chi phan anh ket qua TTDL ; noi dung va cac nhan to tac dong tbi TDL cho ngubi lao dong 3.2/ Sau gibi thieu mot each khai quat sir hinh va phat trien, tac gia da phan tich kha ky thuc trang TDL cho ngubi lao dong tai Cong ty co phan xay dung quoc te Ha Noi thbi gian tir 2012 den 2014 thong qua cac noi dung cua TDL lam viec cua ngubi lao dong cua cong ty Bang so lieu thu thap duoc tir cac nguon khac va so lieu khao sat duoc tac gia da minh chung mot each ro net va chi duoc nhung han che va nguyen nhan cua nhung han che tbi hieu qua cua TDL cho ngubi lao dong cua co quan 3.3/ Tren co sb phan tich b chuong 2, tac gia de xuat mot he thong nhom giai phap lbn nham hoan thien TDL cho ngubi lao dong cua cong ty giai doan tbi tronh co cac giai phap mang tinh kha thi 4/ Ket cau va hinh thuc luan van Luan van co ket cau chuong: chuong gom 26 trang, chuong gom 66 trang va chuong gom 22 trang Lai van ro rang, hinh thuc trinh bay theo dung quy dinh 5/ Kien nghj va binh luan : - Can lam ro them khai niem nguoi lao dong, noi ham cua dong luc va TTDL - Sau trinh bay cac hoc thuyet ve TDL nen rut cac nhan xet gan vdi each tiep can nghien cuu cua tac gia - Nen phan biet ro tieu chi, chi tieu, tieu chuan va chuan - Noi dung cua tao dong can sap xep logic hon vi du giua nhu cau va muc tieu hieu qua va phai co danh gia thoa man nhu cau - nen co nghien cuu kinh nghiem d mot so DN tuong tu - Nen su dung so lieu moc thdi gian va each sap xep theo thu tu quy dinh - Cac nguyen nhan neu chua cu the - Trude de xuat giai phap can them noi dung ve phuong hudng phat trien cua cong ty giai doan tdi lam co sd cho cac giai phap 6/ Ket luan chung, Vdi 119 trang danh may, 31 so bieu bang, 12 TLTK, phu luc, Luan van cua tac gia la mot cong trinh nghien cuu doc lap, cong phu, tac gia la ngudi am hieu cua mot luan van thac si va tac gia xung dang nhan hoc vi thac si QTNL Ngay 8/1/2015 PGS.TS Mai Quoc Chanh 122 36 Khong gian ngoi lam viec cua anh/chi la thoai mai? nDung □ Khong dung lam □ Kha dung □ Khong dung □ Binh thuong 37 Che lam viec va nghi ngoi rat hop li? nDung □ Khdng dung lam □ Kha dung □ Khdng dung □ Binh thudng 38 Su canh tranh giua cac dong nghiep luon la diem tot? nDung □ Khdng dung lam □ Kha dung □ Khdng dung □ Binh thudng 39 Danh gia ve bau khdng tap the cdng ty? □ Than thien □ Binh thudng □ Tuong doi than thien □ Khdng than thien □ Rat khdng than thien 40 Anh/ chi hai long vdi dieu kien va mdi trudng lam viec? □ Rat hai long □ Khdng hai long □ Hai long □ Rat khdng hai long □ Binh thudng 41 Nhung dieu anh/chi khdng hai long ve cap quan ly?( Co the chon nhieu phuong an) □ Khdng co van de gi □ Khdng giao viec rd rang □ Giam sat cdng viec qua chat □ Ap dat cdng viec □ Khdng ton y kien cua cap dudi □ Khdng quan tam den quyen loi cua cap dudi □ Khdng cdng bang 42 Anh/chi danh gia the nao ve phong each quan ly cua Lanh dao cdng ty? aDanchu 3.aTudo □ Doc quyen □ Khdng biet 43 Anh/chi co hai long ve su quan tam cua cap tren? □ Hai long □ Tuong doi hai long □ Binh thudng □ Khdng hai long 123 •7 r V Dao tao - Tuyen dung- Thang tien 44 Muc dich tham gia cac khoa dao tao cua anh/chi la? □ Lam viec tot hon □ Thang tien □ Chuyen viec □ Cdng ty bat buoc di □ De hop ly bang cap vui cdng viec hien tai 45 Ket qua thuc hien cdng viec sau dao tao tot hon truuc? □ Dung □ Khdng dung lam □ Kha dung □ Khdng dung □ Binh thudng 46 Anh chi co hai long vui cdng tac dao tao cua cdng ty? □ Rat hai long □ Khdng hai long □ Hai long □ Rat khdng hai long □ Binh thudng 47 Anh/chi danh gia the nao ve cdng tac tuyen dung cdng ty □ Cdng khai, cdng bang □ Thieu cdng khai, cdng bang □ Khdng cdng khai va cdng bang 48 Cac yeu td anh hudng tui cu hoi thang tien cua anh chi? □ Nang luc lam viec > □ Uy tin cdng ty r r □ Bang cap □ Quan he tot □ Tham nien cdng tac □ Vi tri cdng tac 49 Anh/ chi luon co co cu hoi thang tien cho ban than tuong lai r nDung □ Khdng dung lam □ Kha dung □ Khdng dung □ Binh thudng 50 Anh/ chi co hai long ve he thong thang tien cua cdng ty □ Hai long □ Binh thudng □ Tuong doi hai Idng □ Khdng hai long □ Rat khdng hai long VI Tao dong lice lam viec 51 Danh gia cua anh chi ve cong tac tao dong luc hien cua cong ty? □ Rat tot □ Tot □ Khong tot □ Rat khong tot □ Binh thudng Xin chan cam on su? hop tac cua anh/chi! 124 Phu luc 02: r r ■? > Co’ cau phieu dieu tra phan theo gidi tinh, nhom chirc danh va tuoi Chi tieu So luong (ngudi) Gidi tinh 130 Sd luong thuc te tham gia (ngudi) 117 Nam 103 95 92% Nur 27 21 78% Vi tri cong viec 130 117 90% Lanh dao cong ty 2 100% Lanh dao phong ban, cong trinh 11 , 11 100% Nhan vien chuyen mon 29 25 86% Cong nhan 88 79 90% Do tuoi 130 117 90% 40 tudi 12 11 92% Tyle % 90% 125 Phu luc 03 : Ban mo ta cong viec vi tri Nhan vien Hanh chinh BAN MO TA CONG VIEC Chuc danh: Nhan vien Hanh chinh Don vi: Phdng To chuc - Hanh chinh Quan ly true tiep: Tru’dng phdng To chuc - Hanh chinh Cac nhiem vu TT Tieu chuan thuc hien Nhiem vu Nhiem vu cu the chinh Thuc hien Lap ke hoach chi phi van phdng ccr Ke hoach duoc xay cong tac mua quan cdng ty hang thang/quy/nam dung sat vdi nhu cau sam va quan Thuc hien va ket hop cung bo phan thuc te, dam bao tiet lytai san, trang ke toan mua sam,cung ung cac trang kiem va dap ung dupe thiet bi van thiet bi van phdng theo ke hoach cua nhu cau phdng cdng ty co quan Cac bao cao dam bao Quan ly, cap nhat va theo doi viec tinh chinh xac, kip thdi, toan voi cac nha cung cap: van dung quy trinh phdng pham, chuyen phat nhanh, dien Cdng tac mua sam, nude, nude uong, photo, muc in, dien quan ly dupe thuc hien thoai cac dich vu hanh chinh khac theo dung quy dinh Quan ly, theo doi tinh hinh su dung Khdng de that thoat, cac cdng cu, dung cu, trang thiet bi nham lan mua van phdng tai co quan cdng ty sam, sir dung Phoi hop phdng Ke toan soat ke hoach chi phi mua sam trang thiet bi cac don vi, doi cdng trinh Thuc hien Tiep nhan cdng van, giay td gui Dam bao cdng van di, cdng tac van den cdng ty, va chuyen cap cd cdng van tdi dupe thuc thu, luu tru tham quyen giai quyet; hien Dau mdi gui cac cdng van, giay thong suot, theo dung td, van ban ngoai Cdng ty; trinh tu Td chuc luu tru toan bo cac he 2.He thong luu tru day nhanh chong, 126 ————7 - f -thong cong van, giay to, hop du, khoa hoc, de tim dong, tai lieu lien quan; kiem Tiep nhan cac bao cao lao dong Theo doi day du bao cua can bo Cong ty (xin den cao lao dong, phep muon, ve sam, nghi om, nghi nguai lao dong phep ); Dam bao lich lam viec Theo doi va chiu trach nhiem khong quan ly lich lam viec tai van khong gian doan va phong cua Cong ty; dung quy trinh Thu xep in an, photocopy tai lieu can thiet chong cheo, Khong co y kien phan nan bang van ban lien quan den qua trinh thuc hien nhiem vu Thuc hien dat Len ke hoach va thuc hien cac Dam bao dung thai lich cong tac cong tac ho trq cho lanh dao di gian, dia diem, thuc cho lanh dao cong tac nhu : ve may bay, phong hien nhanh chon, chinh khach san xac theo ke hoach cong Dau moi lam viec vai cac don vi tac cung cap dich vu de trien khai thuc Hoan dung thai hien han duqc giao Thuc hien cac nhiem vu khac Truong phong To chuc - Hanh chinh giao Tieu chi chung- Cong viec duoc thuc hien dung noi dung,dung tien do, dat chat luong hieu qua, tuan thu dung quy trinh Cac mdi quan he cdng viec —f - Chiu su chi dao true tiep: Truong phong TC - HC .— — — “ Phoi hop, ho trq thuc hien nhiem vu: Phong ban, don vi thuoc cong ty Phoi hop, thuc hien nhiem vu duqc giao: Co quan, don vi ngoai cong ty 127 Pham vi quyett han TT Quyen han cu the Duoc chu dong ve phuong phap thuc hien cdng viec duoc giao Dupe yeu cau cung cap thong tin, danh gia muc xac thuc cua thong tin phuc vu cho nhiem vu dugc giao Dugc tham gia cac cuoc hgp lien quan Dieu kien lam viec Cac dieu kien cu the Ve trang thiet bi Dung rieng Ve mdi trudng vi hau Tinh chat cdng viec Thai gia lam viec • • • • • • • Dung chung May vi tinh • May in Ban Jam viec • Dien thoai Tu dung tai lieu • May photocopy Mdi trudng lam viec van phong Doi hoi tuan thu quy dinh ve thdi han Lam viec theo che 40 gid/tuan Lam viec theo gid hanh chinh Cac yeu cau cdng viec Nhom yeu cau Cac yeu cau cu the Trinh chuyen mon • Tot nghiep trung cap trd len chuyen nganh: Nhan su, Van thu luu tru • Ky nang van thu luu tru, hanh chinh • Su dung tin hgc van phong, internet • Ky nang giao tiep va lam viec nhom tot • It nhat nam d cdng viec hien tai hoac tuong tu • Trung • Can than, kien nhan • Hoa dong Ky nang Kinh nghiem Pham chat ca nhan r Phe duyet cua lanh dao 128 Phu luc 04: Mau danh gia cho nhan vien thuoc khoi gian tiep Ngudi danh gia :Chuc vu: Dun vi: Ngudi duuc danh gia : Chuc vu: Don vi: I -Muc tieu cong viec (Cac muc tieu can co so danh gia, tdi thieu la va tdi da la Tong cac sd cua phan I la 08) Quan Muc cho diem Ke hoach/ muc tieu STT (kem yeu cau thuc hien) Muc tieu 1: Muc tieu 2: Muc tieu 3: Muc tieu 4: Trong A so iy tryc Ngudi lao tiep dong Tong 40 40 Can cu cho dient nhu sau: o diem: Vupt 110% ke hoach/ muc tieu dupe giao o 4diem: Vupt ke hoach/ muc tieu dupe giao tir tren 100% den110% o 3diem: Hoan ke hoach/ muc tieu dupe giao 100% o 2diem: Hoan ke hoach/ muc tieu dupe giao tu 80 - 100% o 1diem: Hoan ke hoach/ muc tieu dupe giao dudi 80% II - Ket qua cong viec Quan Ngudi STT Tieu chi danh gia Dam bao cdng Trong /K SO Muc do• thuc • hien • Luon chap hanh mau muc gid giac lam viec, cd tac dong tich cue den y thuc lam viec cua ngudi khac Chua nao vi pham noi quy gid giac lam viec cua Cdng ty Vi pham dudi lan/thang nhung ldi: di muon, ve sdm Vi pham dudi lan/thang vdi ldi tu y bd gid lam viec Thudng xuyen vi pham noi quy, hanh vi ldi keo ngudi khac vi pham noi quy gid giac lam So diem iy true tiep dong 10 10 lao 129 viec Hoan cong viec ChSt lu’o'ng cong viec duro’c giao Tong diem phan II Luon hoan xuat sac khoi luong, chat luong cong viec theo chuc danh, cong viec duoc giao, va cac cong viec dot xuat ngoai nhiem vu Hoan tot khoi luong cdng viec theo chuc danh, cdng viec duoc giao, cdng viec dot xuat Co ban hoan cdng viec theo chuc danh cua minh Xap xi hoan ke hoach duoc giao, dun day, ne tranh nhiem vu, Thudng xuyen khdng hoan ke hoach cdng viec duoc giao Dun day, ne tranh nhiem vu Dap ung xuat sac cac yeu cau, tinh chinh xac khdng de xay sai sot cua cdng viec theo chuc danh, cdng viec dot xuat ngoai nhiem vu Hoan dung tien cdng viec Dap ung tot cac yeu cau, tinh chinh xac khdng de xay sai sot cua cdng viec theo chuc danh, cdng viec dot xuat ngoai nhiem vu Hoan dung tien cdng viec Dap ung tot cac yeu cau, tinh chinh xac khdng de xay sai sot cua cdng viec theo chuc danh Hoan dung tien cdng viec Gan dap ung dupe yeu cau, tinh chinh xac cua cdng viec theo chuc danh, vi pham quy trinh, quy dinh ve an toan bao ho lao dong chua gay hau qua nghiem Chua dap ung duoc yeu cau, tinh chinh xac cua cdng viec theo chuc danh, vi pham quy trinh, quy dinh gay hau qua nghiem 15 15 15 15 f 40 40 130 III - Thai do, hanh vi thuc hien cong viec Quan Tieu chi danh gia Tinh than hop tac Y thirc chap hanh noi quy, quy dinh cua cong ty 3.Tfnh sang tao Trong so 1 Mire thuc hien Luon luon chu dong ho trp ngudi khac cong viec sau da hoan phan viec cua minh Luon hoan nhung cong viec can phai phoi hop, ho trp de cung xu ly Co kha nang phoi hpp xu ly cong viec vdi ngudi khac dupe yeu cau Kha nang phoi hpp xu ly cdng viec chung kern, chu yeu can phai dupe ngudi khac giup Khdng co y thuc xu ly cdng viec chung can phai phoi hpp vdi ngudi khac, anh hudng xau den tien thuc hien cdng viec chung Chap hanh guong mau moi quy dinh, cd tac dong tich cue den y thuc chap hanh ddi vdi ngudi khac Chap hanh dung va du moi quy dinh lien quan den ban than Chap hanh cac quy dinh lien quan cd su nhac nhd cua cap tren Da tung vi pham nhung cd thai khac phuc tich cue dupe nhac nhd Vi pham nhieu lan va khdng cd y thuc sua chua, hoac cd y thuc ldi keo ngudi khac cung vi pham, Cd nhieu sang kien de xuat, da cd sang kien dupe ap dung thuc te mang lai hieu qua kinh te cho cdng ty Cd sang kien de xuat da dua vao thuc te, mang lai nhieu tien ich song khdng tao nhieu hieu qua ve kinh te Thudng xuyen dua nhung sang kien dong gop, song chua cd tinh kha thi cao Diem so ly true tiep Ngudi lao dong 5 5 5 5 131 Tinh than trach nhiem cdng viec Thinh thoang cd nhung sang kien, cai tien mdi duoc ap dung nhung chua mang lai ket qua ro rang Khdng dua y kien de xuat nao nham THCV tot horn Luon tri tinh than trach nhiem cao qua trinh xu ly cdng viec cua ban than cung nhu cac cdng viec chung nhom, td Cd thai nghiem tuc, tan doi vdi cdng viec duoc giao Cd tinh than trach nhiem vdi cdng viec duoc giao cd su nhac nhd cua cap tren Chua the hien duoc tinh than trach nhiem cung nhu su tan cdng viec duoc nhac nhd Y thuc trach nhiem doi vdi cdng viec kem, gay anh hudng xau den tam ly lam viec chung 5 20 20 Tong diem phan III IV - Tong diem va xep loai: Tong diem phan I + phan II + phan III Tong diem: (Ngiroi quan ly true tiep + Ngudi lao dong)/2 Xep loai: Loai A+: Hoan Xuat sac cong viec: 95 den 100 diem Loai A : Hoan tot cdng viec: 90 den 95 diem Loai B : Hoan cdng viec 70 den 90 diem Loai C : Chua hoan cdng viec : 50 den 70 diem Loai D : Khdng hoan cdng viec Dudi 50 diem V - Nhan xet gop y cua ngudi danh gia: Ngudi danh gia dong Nguoi lao 132 Phu luc 05: Mau danh gia danh rieng cho khoi cong nhan Ngudi danh gia : Chuc vu: Don vi: Ngudi dugc danh gia : Chuc vu: Dorn vi: I Danh gia ket qua thuc hien cdng viec Quan Muc cho diem STT Trong so 20 40 60 80 Tieu chi danh gia Kha nang thuc hien cdng viec Kha nang sang tao va linh hoat 0,15 Trach nhiem vdi cdng viec 0,2 Chu dong cdng viec 0,2 Thai lam viec va tinh than hop tac 0,15 iy true 100 tiep 0,3 Tong II Tong diem va xep loai: Tong diem: (Ngudi quan ly true tiep + Nguoi lao dong)/2 Xep loai: Loai A+ : Hoan xuat sac cdng viec: 95 den 100 diem Loai A : Hoan tot cdng viec: 81 den 94 diem Loai B : Hoan cdng viec 65 den 80 diem Loai C : Chua hoan cdng viec : 51 den 64 diem Loai D : Khdng hoan cdng viec Dudi 50 diem III Nhan xet gop y cua ngudi danh gia: Ngiroi danh gia Nguoi lao dong 100 Nguoi lao dong 100 133 Phu luc 06 : Bang tong hop ket qua khao sat Dap an 11 10 21 48 40 19 39 31 11 36 27 25 0 5 18 63 11 59 77 71 67 71 29 12 20 42 16 26 19 21 17 15 17 19 46 21 48 11 16 26 33 25 25 29 26 57 27 32 60 52 69 66 58 18 25 17 15 58 66 24 42 48 63 51 45 52 65 -49 58 -58 72 31 52 67 31 33 34 17 17 14 43 26 15 31 48 65 51 61 31 28 29 38 41 37 40 45 41 30 31 37 30 68 56 23 28 80 21 13 18 16 13 21 67 57 13 10 Cau hoi 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 2 10 1 0 0 1 109 26 0 1 1 1 0 ,- » 62 65 0 134 55 22 67 17 23 16 6 38 39 40 41 42 43 44 45 46 47 48 49 50 51 64 19 29 61 22 62 10 68 10 35 22 25 40 63 66 20 58 11 33 8 16 17 13 13 89 19 14 12 46 51 0 21 63 68 59 34 11 20 40 85 53 , ■ ' Bang : Tong hop nhu cau cua ngudi lao dong doi voi cong viec Mire quan trong( giam dan tir 1-10) STT Yeu to Lanh Lanh dao dao phdng Nhan Cong vien nhan Chung cong ty ban Cong viec thich thu CV phu hop kha nang so trudng 5 Cong viec on dinh 4 Che phuc lgi tot 2 Tich luy kinh nghiem 9 6 Co hoi dao tao va hoc tap 9 Mdi trudng va dieu kien tdt 8 Tien luong cao 1 1 Co hoi thang tien 2 7 10 Mong muon khac 10 10 10 10 10 Phu luc 07 : Quy trinh tuyen dung BMCT-01 CONG TY XAY DLNG QUOC TE QUY TRINH TUYEN DUNG TCT XAY DtTNG HA NOI Trach nhiem Trurdng cac bo phan Lan ban hanh: 01 Ngay ban hanh: 01/03/2010 Dien giai Sudo Xac dinh nhu cau Tuyen dung - Can cu yeu cau lao dong cua timg bo phan, Truong cac don vi de nghi tuyen dung lao dong cho bo phan Phong TC-HC Tap hop nhu cau - Tren co so yeu cau cua cac bo phan, Phong TC-HC tap hop nhu cau tuyen dung T - -1 - Can cu de nghi, Giam doc phe duyet chi tieu tuyen dung cho timg bo phan hoac dieu chuyen giua cac bo phan Giam doc ▼ Phong TC-HC Lap ke hoach tuyen dung - Phong TC-HC lap ke hoach tuyen dung trinh Giam doc phe duyet theo mau Giam doc