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Hoc vien Nguyen Thi Ngoc Anh MUC LUC • • DANH MUC CAC CHtT VIET TAT DANH MUC SO DO, BANG, BIEU DO TOM TAT LUAN VAN MO DAU CHUONG 1: CO sd LY LUAN CHUNG VE DQNG UC VA TAO DONG ICC CHO NGUtH LAO DONG 1.1 Ban chat cua tao dong lyc Iao dong 1.2 Mot so hoc thuyet ve tao dong lye cho ngirdi lao dong 1.2.1 Hoc thuyet ve nhu cau cua Maslow 1.2.2 Hoc thuyet cong bang cua J Stasy Adam 1.2.3 Hoc thuyet dat muc tieu cua Edwin Locke 10 1.3 Tieu chi danh gia dong lyc cua ngirdi lao dong to ehne 11 1.3.1 Tinh chu dong, sang tao cong viec 11 1.3.2 Nang suat chat lu-yng va hieu qua cong viec 12 1.3.3 Long trung cua nhan vien 12 1.3.4 Mire hai long cua ngirdi lao dong cong viec 13 1.4 Noi dung co1 ban cua hoat dong tao dong lyc cho ngirdi lao dong 13 1.4.1 N^hien curu he thong nhu cau cua ngirdi lao dong 13 1.4.2 Giup nhan vien dat muc tieu hieu qua 14 1.4.3 Sir dung cac bien phap kich thich tai chinh 15 1.4.3.1 Tien 15 1.4.3.2 Tien thirong 16 1.4.3.3 Cac che phuc lori 16 1.4.4 Sir dung cac bien phap kich thich phi tai chinh 17 1.4.4.1 Phan tich cong viec ro rang lam co so bo tri nhan lire phu hop vdi nang lire ngirdi lao dong 17 1.4.4.2 Cong bang, khach quan danh gia va str dung co hieu qua ket qua danh gia thuc hien cong viec cac chinh sach quan tri nhan lire 17 1.4.4.3 Dao tao phat trien nguon nhan lire nham dap ung nhu cau phat trien cua ngirdi lao dong 18 1.4.4.4 Tao co hoi thang tien cho nguoi lao dong co nang luc va dong gop 18 1.4.4.5 Tao dong luc thong qua su quan tarn cua lanh dao 19 1.4.4.6 Tao moi truong va dieu kien lam viec thuan lqi cho ngudi lao dong 19 1.5 Cac nhan to anh hudng toi dong luc lao dong 20 1.5.1 Cac yeu to thuoc ban than nguoi lao dong 21 1.5.2 Cac yeu to thuoc ve doanh nghiep 22 1.5.3 Cac yeu to thuoc ve cong viec 24 1.5.4 Cac yeu to thuoc ve moi truong ben ngoai khac 25 1.6 Kinh nghiem tao dong luc cho ngudi lao dong cua mot so doanh nghiep 27 1.7 Su can thiet phai tao dong luc cho ngudi lao dong tai Tong Cong ty Dien Luc • Dau Khi Viet • Nam 29 1.7.1 Doi voi cac doanh nghiep noi chung 29 1.7.2 Doi voi Tong Cong ty Dien Lu*c Dau Khi Viet Nam noi rieng .30 CHIONG 2: PHAN TICH THLfC TRANG HOAT DONG TAO DONG LLC CHO NGLOI LAO DONG TAI TONG CONG TY DIEN LLC DAU KHI VIET NAM 31 2.1 Tong quan ve Tong Cong ty Dien Luc Dau Khi Viet Nam 31 2.1.1 Lich sir hinh va phat trien .31 2.1.2 Mot so dac diem cua Tong Cong ty Dien Luc Dau Khi Viet Nam anh hudng den tao dong luc cho ngudi lao dong 32 2.1.2.1 Linh vuc san xuat kinh doanh 32 2.1.2.2 Ket qua hoat dong san xuat kinh doanh 33 2.1.2.3 Cof cau to chuc 34 2.1.2.4 Dac diem ve nguon nhan luc 37 2.2 Phan tich thuc trang cac hoat dong tao dong luc tai Tong Cong ty Dien Luc Dau Khi Viet Nam 40 2.2.1 Nghien cuu he thong nhu cau cua ngudi lao dong tai Tong Cong ty Dien Luc Dau Khi Viet Nam 40 2.2.2 Thuc trang hoat dong thiet lap muc tieu lam viec cho nhan vien 43 2.2.3 Phan tich thuc trang hoat dong tao dong luc bang cac bien phap kich thich tai chinh 2.2.3.1 Tien luong 46 2.2.3.2 Khen thudng va phuc lai 54 2.2.4 Phan rich thuc trang hoat dong tao dong luc bang cac bien phap kick thich phi tai chinh 60 2.2.4.1 Tao dong lire thong qua phan tich cong viec ro rang lam co so bo tri hap ly lao dong 60 2.2.4.2 Tao dong lire thong qua danh gia thuc hien cong viec gan vai he thong tra luang 66 2.2.4.3 Tao dong lire thong qua hoat dong dao tao nang cao nang lire cho nguai lao dong 71 2.2.4.4 Tao dong lire thong qua tao co hoi thang tien cho nguai lao dong 75 2.2.4.5 Tao dong lire thong qua moi trudng va dieu kien lam viec thuan lai 77 2.3 Cac nhan t6 anh hirdng den hoat dong tao dong lire cho ngirdi lao dong cua Tong cong ty 79 2.3.1 Cac yeu to thuoc ve moi trird’ng ben ngoai 79 2.3.2 Cac yeu to thuoc ve doanh nghiep 83 2.4 Danh gia chung ve hoat dong tao dong lye tai Tong Cong Ty Dien Luc DSu Khi Viet Nam 88 2.4.1 Ket qua dat diryc cua hoat dong tao dong lye tai Tong Cong ty 88 2.4.2 iTu diem cua hoat dong tao dong lyc tai Tong Cong Ty 91 2.4.3 Mot so han che .92 CHlTONG 3: MOT SO GIAI PHAP HOAN THIEN HOAT DONG TAO DONG LlTC CHO NGlTCH LAO DONG TAI • • • • TONG CONG TY DIEN • Lire DAU KHI VIET • • NAM .93 3.1 Dinh huong phat trien cua Tong Cong ty Dien Lyc Dau Khi Viet Nam then gian toi 93 3.1.1 Phuong hiroug, muc tieu, nhiem vu giai doan 2010 - 2015 93 3.1.1.1 Muc tieu tong quat 93 3.1.1.2 Muc tieu cu the tung linh vuc 93 3.1.1.3 Cac chi tieu ke hoach chu yeu 94 3.1.1.4 Giai phap thuc hien nhiem vu SXKD giai doan 2010-2015: 95 3.1.2 Dinh hirdng tao dong lire cho ngirdi lao dong cua Tong cong ty thoi gian toi 96 3.2 Mot so giai phap nham hoan thien boat dong tao dong lyc cho ngirdi lao dong tai Tong Cohg ty Bien Lyc Dau Khi Viet Nam 97 3.2.1 Thiet lap muc tieu lam viec hieu qua cho nhan vien de giup ho hoan tot nhat cong viec cua minh .97 3.2.2 Hoan thien cac giai phap kich thich tai chinh 102 3.2.2.1 Hoan thien chinh sach tra luong gan vdi ket qua thuc hien cong viec 102 3.2.2.2 Xay dung he thdng khen thudng va he thong phuc lod hap dan 104 3.2.3 Hoan thien cac giai phap kich thich phi tai chinh 106 3.2.3.1 Tang tinh hap dan cua cong viec thdng qua hoan thien hoat dong phan tich cong viec, thiet ke lai cong viec 106 3.2.3.2 Hoan thien cong tac dao tao phat trien nguon nhan luc hudng tdi dao tao phu hop vdi yeu cau cong viec 113 3.2.3.3 Hoan thien hoat dong danh gia thuc hien cong viec trd thudc chinh xac muc dong gop cua ngudi lao dong 118 3.2.3.4 Cai thien, tri moi trudng va dieu kien lam viec thuan lqi cho ngudi lao dong 122 3.2.4 Thirdng xuyen theo doi, danh gia ket qua cac hoat dong tao dong luc 125 KET LUAN 126 DANH MUC • TAI LIEU • THAM KHAO 127 128 PHU• LUC • DANH MUC CAC CHU" VIET TAT TCT : Tong Cong Ty PVN : Tap doan dau Quoc Gia Viet Nam PVP : Tong Cong ty Dien Luc Dau Khi Viet Nam CBCNV : Can bo cong nhan vien CMNV : Chuyen mon nghiep vu DLDK : Dien Luc Dau Khi NSLD : Nang suat lao dong DGTHCV : Danh gia thuc hien cong viec DANH MUC SO DO, BANG, BIEU DO So 2.1: Co cau to chuc Tong cong ty Dien Luc Dau Khi Viet Nam 36 Sex 3.1: Sy phu hop he thong muc tieu tir tren xuong 99 Bang 2.1: Ket qua hoat dong san xuat kinh doanh 33 Bang 2.2: Tong so lao dong cua TCT giai doan 2008 - 2011 .37 Bang 2.3: Co cau lao dong cua TCT theo trinh giai doan 2008-2011 38 Bang 2.4: Co cau lao dong theo tudi va gidi tinh thang dau nam 2011 38 Bang 2.5: Co cau lao dong chia theo chuc danh cong viec thang dau nam 2011 40 Bang 2.6: Nhu cau cua ngudi lao dong doi vdi cong viec 42 Bang 2.7: Danh gia cua ngudi lao dong ve hoat dong thiet lap muc tieu cho nhan vien 45 Bang 2.8: He so luong chuc danh vien chuc quan ly co quan Tong cong ty 48 Bang 2.9: Tien luong binh quan cua Tong cong ty giai doan 2008-2010 49 Bang 2.10: Danh gia cua ngudi lao dong ve yeu to tien luong 50 Bang 2.11: Muc hai long doi vdi tien luong chia theo chuc danh cong viec 52 Bang 2.12: Cac yeu to anh hudng den tang luong cua ngudi lao dong 52 Bang 2.13: Tien thudng binh quan cua Tong cong ty giai doan 2008-2010 55 Bang 2.14: Danh gia cua ngudi lao dong ve yeu to tien thudng 56 Bang 2.15: Muc thudng cac danh hieu thi dua 57 Bang 2.16: Danh gia cua ngudi lao dong ve cong tac phuc lpi 59 Bang 2.17: Tieu chuan chuc danh cong viec doi vdi Chuyen vien tong hop va quan ly danh muc dau tu (2 nhom 1,2) 61 Bang 2.18: Danh gia cua ngudi lao dong ve yeu to thuoc cong viec .63 Bang 2.19: Muc hai long vdi vi tri cong viec hien tai phan theo chuc danh 64 Bang 2.20: Ty le tdi da xep loai ca nhan cua CBCNV ttrng bo phan 67 Bang 2.21: Mau phieu DGTHCV cho Vien chuc chuyen mon nghiep vu 68 Bang 2.22: Danh gia cua ngudi lao dong ve cong tac danh gia thuc hien cong viec 69 Bang 2.23: Ket qua dao tao tai TCT Dien Luc Dau Khi Viet Nam 72 IT KlioA dAo Cor ,\ry dftu iv