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6684 N THIEN ã Ơ T*/\nr t a ã IJ OI LAC ccING TAG TRA LUU NG CEE „ > t)(.JNG TIT 1A1 A CC^NCj I X I nliit TRUONG DAI HOC KINH TE QUOC DAN DAI HOC KTQD TT THONG TIN THU VEN PHONGLUANAN-TVLIEU TRAN THI NGOC ANH • • HOAN THIEN CONG TAC TRA LUONG CHO NGUOl LAO DONG TAI CONG TY TNHH • • PULPPY CORELEX (VIET NAM) Chuyen nganh: Quan tri Nguon nhan luc LUAN VAN THAC SI QUAN TRI KINH DOANH Ngu’di hu’d’ng dan khoa hoc: TS Pham Minh Huan Ha Noi -2011 LOI CAM DOAN Toi xin cam doan, luan van la cong trinh nghien cau cua ban than toi Cac so lieu va trfch dan luan van la co nguon goc ro rang va trung thirc./ TAC GIA Tran Thi Ngoc Anh LOI CAM ON Truoc het, cho phep toi duoc bay td long biet on sau sac toi TS Pham Minh Huan, Thu trudng bo Lao dong - Thuong binh va Xa hoi, ngudi da tan tinh giup huong dan toi ve mat khoa hoc de hoan ban luan van Toi xin tran cam on PGS.TS Tran Xuan cau va cac Thay co giao, cac can bo va nhan vien khoa Kinh te va quan ly nguon nhan luc va vien Dao tao SDH - Trudng DH Kinh te quoc dan ve nhung y kien dong gop thang than va su giup chan de toi hoan ban luan van Nhan day, toi cung xin duoc gui ldi cam on chan nhat toi gia dinh, ban be, nhung ngudi da thudng xuyen dong vien toi hoan ban luan van Xin tran cam on! MUC LUC • • LOI CAM DOAN LOI CAM ON DANH MUC CAC CHU VIET TAT DANH MUC BANG BIEU, HINH VE TOM TAT LUAN VAN NOIdung MO’DAU CHUONG 1: MOT SO VAN DE LY LUAN VE TIEN LUONG VA CONG TAC TRA LUONG 1.1 Khai niem, ban chat cua tien luong 1.1.1 Khdi niem 1.1.2 Ban chat, vai tro vd chile nang cua tien luong 10 1.2 Noi dung cua cong tac tra lirong doanh nghiep 14 1.2.1 Khdi niem cdng tac tra luffng (CTTL) 14 r 1.2.2 Cdc nhan to anh hicffng toi cdng tac tra luffng doanh nghiep 15 1.2.3 Noi dung cua cdng tac tra lu ffng cho NLD doanh nghiep 18 1.3 Sy can thiet phai hoan thien CTTL doanh nghiep 29 r r r \ \ 1.4 Mot so kinh nghiem quoc te ve tien lirong va bai hoc van dung CTTL doanh nghiep 31 1.4.1 Kinh nghiem tra lirffng theo phuffng ph dp ddnh gid gid tri cdng viec dua theo cdng nghe HAY 31 1.4.2 Kinh nghiem tra lu ffng theo phicffngphap 3P 33 CHUONG 2: PHAN TICH THUC TRANG CONG TAC TRA LUONG CHO NGUOI LAO DONG TAI CONG TY TNHH PULPPY CORELEX (VIET NAM) 35 2.1 Nhung dac diem co1 ban san xuat kinh doanh anh huong toi cong tac tra luong o’ Cong ty TNHH Pulppy Corelex (Viet Nam) 35 2.1.1 Qua trinh hinh vd phat trien Cdng ty 35 2.1.2 Dac diem cff ban SXKD anh hu ffng toi CTTL tai PCV 36 2.2 Cac nhan to chu yeu lam bien dong quy tien luong tai PCV 48 2.3 Thue trang cong tac tra luong cho ngiroi lao dong tai cong ty TNNHH Pulppy Corelex (Viet Nam) 51 2.3.1 Thue trang lua chon mice Lmin 51 2.3.2 Thue trang xay dung va thuc hien quy tien Iwong 53 a r a 2.3.3 Thue trqng ve quy che tien luang tai edng ty 54 2.3.3.2 Hinh t/uic tra luffng tai PCV 59 2.3.3.3 Quy dinh ve pltu cap lirffng, lam them gid tai edng ty 61 2.4 Nhung danh gia chung ve cong tac tra luang cho NLD tai cong ty TNHH Pulppy Corelex (Viet Nam) 64 2.4.1 Uh diem 64 2.4.2 Ton tai, han che 65 CHlTONG 3: GIAI PHAP HOAN THIEN CONG TAC TRA LUONG CHO NGUOI LAO DONG TAI CONG TY TNHH PULPPY CORELEX (VIET NAM) 67 3.1 Dinh hirong phat trien cua cong ty TNHH Pulppy Corelex (Viet Nam) 67 3.2 Quan diem de hoan thien cong tac tra luong NLD tai PCV 68 3.3 Mot so giai phap hoan thien CTTL cho NLD tai PCV 68 3.3.1 Giai phap ve xay dung mice Iwong toi thieu tai PCV (Lmin) 68 3.3.2 Giai phap xay dung QTL 70 3.3.3 Xay dung quy che tra luang 72 3.3.4 Ciing cd, kien toan bo may thuc hien CTTL tai PCV 87 3.4 Hieu qua cua cong tac tra luong cho ngudi lao dong sau hoan thien 88 KET LUAN 90 TAI LIEU THAM KHAO 92 PHU LUC DANH MUC CAC CHU' VIET TAT Nghia cua tU stt Chu’ viet tat Nghia tieng Anh Nghia tieng Viet CBNV Can bo nhan vien CTTL Cong tac tra luong DN Doanh nghiep DGTHCV Danh gia thuc hien cong viec NLD Ngudi lao dong NSDLD Ngudi su dung lao dong Lmin Muc luong toi thieu Lbq Luong binh quan SLD Suc lao dong 10 FDI 11 ILO Foreign Direct Investment International Labour Organization 12 TNHH 13 WTO Dau tu truc tiep nudc ngoai To chuc lao dong quoc te Trach nhiem huu han World Trade Organization To chuc thuong mai the gidi DANH MUC BANG BIEU, HINH VE I BANG, BIEU Bang 2.2 Bo tri ca lam viec cho cong nhan lao dong tai bo phan chuan bi bot 43 Bang 2.3 Co cau lao dong theo gidi tinh va tuoi 46 Bang 2.4 Moi quan he giua QTL, san luong, doanh thu vdi Lbq va LD tai cong ty (2008 ^22011) 48 Bang 2.5 Luong binh quan cua lao dong cong ty nam 2009, 2010 50 Bang 2.6: Bang luong chuc danh cong viec cua Cong ty 55 Bang 2.7 Bang phu cap luong cua cong ty 62 Bang 3.1 Bang danh gia doi tuong dieu tra theo gidi tinh 77 Bang 3.2 Ket qua khao sat vi tri ke toan vien 78 Bieu dd: 2.1 Co cau lao dong theo doi tuong lao dong cua PCV 44 Bieu dd 2.2 Co cau lao dong theo trinh dao tao tai PCV 455 Bieu dd 2.3 Bieu dd theo doi lam them gid nam 2011 64 II HINH VE Hinh 2.1 So dd san xuat giay lua tu giay loai tai sinh loai 40 Hinh 2.2 Co cau to chuc quan ly cua Cong ty TNHH Pulppy Corelex (Viet Nam) 42 £ ■ TRUING DAI HOC KINH TE QUOC DAN TRAN THI NGOC ANH • • HOAN THIEN CONG TAC TRA LUONG CHO NGUOi LAO DONG TAI CONG TY TNHH • • PULPPY CORELEX (VIET NAM) ■A Chuyen nganh: Quan tri Nguon nhan luc TOM TAT LUAN VAN THAC SY Ngudi huong dan khoa hoc: TS Pham Minh Huan Ha Noi-2011 1 MO DAU Tien luong la tien chi tra cho viec cung ung SLD, ban than tien luong bieu thi moi quan he kinh te giua ngudi mua la NSDLD va ngudi ban la NLD Do do, tien luong vua la mot yeu to cau chi phi cua DN vua la nguon thu nhap cua NLD Cong ty TNHH Pulppy Corelex (Viet Nam) da chinh thuc di vao hoat dong dupe gan nam Trong thdi gian do, cong ty da xay dung dupc mot he thong tra cong gan vdi gia tri cong viec va phan nao phan anh dupc moi quan he ve tien luong vdi gia tri cong viec cua NLD Tuy nhien, ban than tac gia nhan thay rang, cong tac tra luong tai cong ty van rat nhieu han che, chua co tac dung kich thich va tao dong luc lam viec cua CBNV Chinh vi the, tac gia da lua chon de tai “Hoan thien cdng tac tra lwang cho ngwffi lao dong tai cdng ty TNHH PULPPY CORELEX (VIET NAM) ”, Muc dich nghien cuu: - Luan van he thong hoa ly luan co ban ve tien luong va CTTL; - Luan van danh gia phan tich thuc trang CTTL tai PCV hien nay; - Luan van dua cac giai phap de hoan thien CTTL cho NLD tai PCV Pham vi nghien cuu: - Pham vi nghien cuu cua luan van bao gom: Xay dung muc Lm;n; Lap ke hoach xay dung QTL; Quy che phan phoi va hinh thuc phan phoi tien luong, tap trung vao thang, bang luong, va hinh thuc tra luong - Pham vi nghien cuu cua luan van chi tap trung vao doi tupng la NLD Viet Nam Doi tupng nghien cuu: Doi tupng nghien cuu cuu cua luan van la CTTL cho NLD tai cong ty TNHH Pulppy Corelex (Viet Nam) Phuong phap nghien cuu: Trong qua trinh nghien cuu, tac gia co su dung cac phuong phap: Phuong phap phan tich, so sanh, tong hpp So lieu su dung nghien cuu la cac bao cao cua cong ty va cac so lieu thong qua khao sat thuc te cua tac gia bang phuong phap bang hoi va phong van 86 - Thang diem D: Dudi yeu cau (0- 50% tdng diem toi da) Birac 5: Xay dung quy trinh danh gia Sau xac dinh va dinh nghia tieu chuan danh gia, PCV can phai xay dung quy trinh danh gia vdi he thong bieu mau chuan bien cho toan bo CBNV Theo tac gia, thi mot quy trinh danh gia nen bao gom cac 06 budc nhu sau: CBNV tu danh gia Quan ly true tiep trao nghi cua quan ly cap tren > Phong nhan su va hoi ddng danh gia kiem tra va nhan xet ve ket qua danh gia Phong nhan su tdng hop ket qua va trinh phe duyet Phe duyet cua TGD/GD Sau thuc hien xong cdng tac danh gia thuc hien cdng viec, cdng ty se can cu vao quy tien thudng dupc duyet, va ket qua DGTHCV de thuc hien viec chia tien thudng cho NLD Theo ban than tac gia, de dam bao tinh chat cua tien thudng, cdng ty se chi chi tra tien thudng cho nhung ca nhan hoan cdng viec trd len Can cu vao sd lupng NLD du tieu chuan dupc thudng, quy tien thudng de tinh toan chia ty le va xac dinh ty le tien thudng tdng thu nhap cua NLD la bao nhieu? Ngoai ra, cdng ty cung nen ap dung che tai xu phat doi vdi NLD thudng xuyen khong hoan cdng viec dupc giao nhu tr£r luong, giam phuc loi Tuy nhien, muc thu nhap bi khau tru cua NLD cung phai dupc quy dinh rd rang va dam bao tuan thu bi san sang mdi ky danh gia, doi hoi luon phai ghi chep cac su kien quan trong, so sanh ket qua thuc hien cdng viec trudc dd Chu ky danh gia ma PCV co the ap dung la thang mot lan de dam bao hieu qua cua cdng tac danh gia Hieu qua ap dung hinh thuc tra thudng gan vdi ket qua thuc hien cdng viec se bo sung nhung khuyet diem cho viec tra luong theo thdi gian thuan ma DN dang ap dung, tao dong luc sang tao SLD cua NLD Ngoai thong qua viec danh 87 gia ket qua thuc hien cong viec, nha quan tri co the nhan biet duoc dung va ro nang luc CBNV cua minh de co the sap xep bd tri nhan luc va to chuc dao tao phat trien nhan vien mot cach hop ly 3.3.4 Cung co, kien toan bo may thuc hien CTTL tai PCV Nhu da phan tich, tien luong la mot loai chi phi, nhung lai cung la mot khoan dau tu co kha nang tu tang them Chinh vi the, neu DN thuc hien tdt CTTL cho NLD mot cach hieu qua, thi tien luong se la chia khoa de phat huy hieu qua cua san xuat Nhat la nen KTTT vdi quy luat canh tranh khdc liet hien nay, thi tien luong cung can phai duoc van hanh theo co che thi trudng Day la mot nhan thuc can phai duoc thay doi quan ly cua DN, do PCV phai nang cao nhan thuc ve vai tro cua tien luong va CTTL DN Trudc het, cong ty phai phan dinh ro vai tro nhiem vu chuc nang cua CTTL, mdi quan he hop tac giua cac bo phan, phong ban, su phan dinh trach nhiem mot cach ro rang giua cac bo phan khac viec thuc hien CTTL Tiep do, cong ty can phai kien toan doi ngu can bo nhan vien lam CTTL Doi ngu vua phai tinh thong nghiep vu chuyen mon, duoc dao tao sau linh vuc quan tri nhan su dong thdi phai duoc tiep can thudng xuyen vdi cac thong tin cua hoat dong XSKD Trong thdi gian tdi, CTTL can phai co mot can bo van hanh rieng biet Nang cao vai tro, trach nhiem va phat huy kha nang cua can bo thuc hien CTTL viec tham muu de cac chinh sach cung nhu viec to chuc thuc hien cac cong tac ve tien luong Dong thdi, cong ty can luon chu y boi dudng luc luong lam CTTL nhu cu ho di hoc nhung khoa huan luyen rieng biet ve cong tac quan tri nhan su noi chung va cong tac ve tien luong noi rieng Phong nhan su cung can phai thdng ke mot cach chinh xac, kip thdi va day du cac bao cao ve tinh hinh lao dong, tien luong, thu nhap ddi vdi ban Giam ddc, ngoai can phan dinh ro trach nhiem ddi vdi ngudi thuc hien bao cao lien quan tdi cong tac Ngoai ra, cong ty cung can phai nang cao vai tro cua BCH cong doan viec xay dung chinh sach ve tien luong, thu nhap cho NLD Cong doan cung la bo phan tuyen truyen va giai thich cac chinh sach phuc loi cung nhu cac quy dinh luong thuong tai DN cho NLD mot cach hieu qua nhat Cong doan la dai dien cho tieng noi 88 cua tap the NLD DN, do quyen loi cua NLD se duoc dam bao hon neu cong doan thuc su phat huy duoc vai tro cua minh to chuc Hon the nua, cong doan co the la cau noi de truyen tai nhung nguyen vong cua NLD toi cong ty, tu giup cong ty xay dung duoc mot he thong quan tri NNL hieu qua hon 3.4 Hieu qua cua cong tac trai lu’O’ng cho nguoi lao don g sau hoan UhiUh ' Hieu qua cua CTTL thuong duoc bieu hien thong qua hieu qua kinh te va hieu qua xa hoi cua no Khong phai luc nao chung ta cung co the tinh toan duoc hieu qua kinh te cua CTTL, nhung tac gia co the du bao duoc mot so cac chi tieu danh gia hieu qua cua CTTL nhu NSLD tang, chat luong san pham tang NLD tap trung va chu y hon cong viec Trong luan van, tac gia se tap trung toi hieu qua xa hoi ma CTTL sau duoc hoan thien bang cac giai phap vua neu mang lai: Thu nhat, CTTL sau duoc hoan thien da khac phuc duoc nhung yeu kem dang ton tai cua CTTL cu nhu: khong xay dung quy tien thuong QTL, thang bang luong khong du suc canh tranh tren thi truong va muc tra luong hien tai khong du de dam bao cuoc song cua nhieu NLD, khong co cac khuyen khich cho NLD dan den tinh trang tho o, khong tap trung chu y san xuat Thu hai, CTTL sau duoc hoan thien se dam bao viec thuc hien dung phap luat cua cong ty doi voi NLD ve tien luong Muc song cua NLD duoc nang len, dam bao kha nang tai san xuat SLD dieu kien gia ca thi truong hien Thu ba, CTTL sau duoc hoan thien se khien cho chinh sach ve tien luong cua cong ty du suc canh tranh voi tien luong tren thi truong dac biet la cac cong ty khac cung dia ban KCN Pho Noi A, Hung Yen Dieu co tac dung tri va tang cuong su gan bo giua tap the voi NLD Thu tu, voi chinh sach ro rang, minh bach co che luong, thuong, se giup NLD yen tam hon cong viec Tu do, lam thay doi thai tinh than va y thuc cua NLD qua trinh lao dong 89 Thu nam, nhd thuc hien cong tac danh gia ket qua thuc hien cong viec ma cong ty co the tien hanh mot so cac hoat dong quan tri nhan su khac keo theo nhu cong tac dao tao, bo tri va su dung NNL Ben canh do, cong ty cung nen chu y tdi nhung kho khan se gap phai ap dung cac hinh thuc de hoan thien CTTL nhu viec cong ty se dong tdi loi ich cua mot nhom nhd ngudi duoc tra luong cao hon muc gia tri cong viec cua ho, se vap phai mot so kho khan cong tac danh gia NLD, khong phai can bo quan ly cong ty deu co kien thuc co ban ve quan ly va danh gia Do do, ben canh viec quyet tam hoan thien CTTL noi tren, cong ty cung phai dua cac phuong an gap phai nhung kho khan qua trinh thuc hien nhu tuyen truyen sau rong muc dich cua viec hoan thien CTTL, luon dao tao can bo quan ly truc tiep NLD cong tac danh gia, bo tri lao dong mot cach khoa hoc va hop ly 90 KET LUAN • Tien lirc/ng la bieu hien moi quan he bang tien cua gia tri SLD ma ngudi chu DN thoa thuan cho NLD can cu vao trinh do, ky nang, cung nhu vi tri cong viec va muc dong gop cua NLD DN Doi vdi NLD, tien luong la mot phan thu nhap ddi vdi NSDLD thi tien luong la mot chi phi dac biet san xuat kinh doanh Chinh vi the tien luong la bieu hien mdi quan he loi ich giua hai ben ngudi thue SLD va ngudi cung ung SLD Do do, CTTL DN la cac hanh dong de dua tien luong tdi tay NLD Chinh vi the, CTTL cang duoc nhan thuc sau sac vai tro y nghia cua nd he thdng quan tri NNL noi rieng va quan tri DN noi chung CTTL luon bao gom cac van de thdi su, luon thu hut su quan tam cua NLD cung nhu NSDLD vai tro dac biet cua tien luong qua trinh td chuc van hanh hoat dong SXKD CTTL cho NLD tai PCV hien van nhieu bat cap ca cong tac xay dung muc L,nin- QTL, thang, bang luong khong dam bao tinh canh tranh tren thi trudng lao dong, khong cd hinh thuc khuyen khich de nang cao NSLD va hieu qua san xuat cong ty, chinh vi the viec hoan thien CTTL la mot yeu cau cap bach nham lam cho tien luong thuc su la dong luc ddi vdi NLD, la nhan td cua tang nang suat, la cong cu quan ly huu hieu cua ngudi chu DN NSLD, hieu qua kinh doanh suy cho cung cung la ngudi tao Do do, CTTL thuc chat la viec tao cho NLD cd dong luc lam viec, phat huy kha nang sang tao cao nhat, tang NSLD d muc cao nhat, tao nang luc canh tranh manh me DN Noi nhu vay cd nghia la, CTTL hieu qua la mot nhung chia khoa de PCV ton tai va dung vung nen KTTT Trong qua trinh phan tich thuc trang CTTL tai cong ty TNHH Pulppy Corelex (Viet Nam), tac gia da chi nhung uu nhuoc diem cua nd Tir de xuat quan diem va he thdng giai phap nham hoan thien CTTL tai PCV Theo do, thdi gian tdi cong ty can phai hoan thien mot each toan dien CTTL cho NLD tai 91 cong ty, dam bao xay dung duoc mot he thong tien luong, tien cong cong bang canh tranh tren thi truong lao dong, dam bao phat huy tiem nang va giu gin NNL Sau mot thoi gian nghien cuu toi nay, tac gia da hoan cong viec cua minh Qua de tai nghien cuu cua minh, nhung hieu biet va kien thuc cua tac gia ve van de tien luong va CTTL cho NLD da duoc nang len rat nhieu Tuy nhien, han che ve thoi gian nghien cuu, nhung luu y khuon kho va hinh thuc cua luan van thac sy theo quy dinh, tac gia da khong trinh bay chi tiet cu the doi viec cho diem danh gia cong viec doi voi tat ca cac chuc danh tai PCV hay dua mot bang luong moi cho NLD tai PCV luan van Trong thuc te, van voi nhung phuong phap da trinh bay, tac gia se bo sung nhung khiem khuyet de co the ap dung tai doanh nghiep De tai luan van du dinh se duoc ap dung thuc hien tai cong ty TNHH Pulppy Corelex (Viet Nam), qua trinh ap dung tac gia se se luon tim cach khac phuc va sua chua nhung thieu sot cua luan van 92 TAI LIEU THAM KHAO I Phan Tieng Viet Bo Lao dong - Thuong binh va Xa hoi (2005), Cac van ban quy dinh che tien luong - Bao hiem xa hoi nam 2004, NXB Lao Dong, Ha Noi Bo Lao dong - Thuong binh va Xa hoi (2005), Chinh sach tien luang - Kinh nghiem cua mot sd nudc tren the giai, NXB Lao Dong, Ha Noi Bo Lao dong - Thuong binh va Xa hoi (1995), Hudng dan thi hanh Bo Luat lao dong, NXB Lao Dong, Ha Noi Bo Lao dong - Thuong binh va Xa hoi (2007), Thong tu 28/2007/TT BLDTBXH, Hudng dan thuc hien mot so dieu cua ND so 114/ND-CP 31/12/2002 cua Chinh phu ve tien luang, http://www.chinhphu.vn Bo mon To chuc lao dong, khoa Kinh te quan ly nguon nhan luc - Trudng DH Kinh te Quoc dan (2004), Giao trinh To chuc lao dong khoa hoc xi nghiep, nha xuat ban giao due, Ha Noi C Mac (1976), Lao dong lam thue va tu ban, NXB Su that, Ha Noi C Mac (1976), Tu ban - Quyen 3, Tap 1, NXB Su that, Ha Noi Chinh phu nudc CHXHCN Viet Nam (2003), Bo luat Lao dong cua nudc CHXHCN Viet Nam da bo sung, sua ddi nam 2002, NXB Lao dong, Ha Noi Chinh phu nudc CHXHCN Viet Nam (2002), Nghi dinh 114/2002/ND - CP 41/12/2002, Quy dinh chi tiet ve hudng dan thi hanh mot so dieu cua bo luat Lao dong ve tien luang, http://www.chinhphu.vn 10 Chinh phu nudc CHXHCN Viet Nam (2008), Nghi dinh 118/ND - CP 10/10/2008, Quy dinh muc luang tdi thieu vung doi vdi lao dong Viet Nam lam viec cho DN cd von dau tu nudc ngoai, ca quan td chuc nudc ngoai, td chuc quoc te va cd nhan ngudi nudc ngoai lam viec tai Viet Nam, http://www.chinhphu.vn 11 Chinh phu nudc CHXHCN Viet Nam (2009), Nghi dinh 98/2009/ND - CP 30/9/2009, Quy dinh muc luang tdi thieu vung doi vdi lao dong Viet Nam lam viec cho DN cd von dau tu nudc ngoai, ca quan td chuc nudc ngoai, td chuc quoc te va cd nhan ngudi nudc ngoai lam viec tai Viet Nam, http://www.chinhphu.vn 12 Chinh phu nudc CHXHCN Viet Nam (2010), Nghi dinh 107/2010/ ND - CP 29/10/2010, Quy dinh muc luang tdi thieu vung doi vdi lao dong Viet Nam 93 lam viec cho doanh nghiep co von dau tu nudc ngoai, co quan to chuc nudc ngoai, to chuc qudc te vd cd nhan ngudi nude ngoai lam viec tai Viet Nam, http://www.chinhphu.vn 13 Cong ty TNHH Pulppy Corelex (Viet Nam) (2011), Bao cao ket qua hoat ddng san xuat kinh doanh tu nam 2008 den het thang 6.2011, Hung Yen 14 Cong ty TNHH Pulppy Corelex (Viet Nam) (2011), Bao cao tien luong, lao dong vd thu nhap NLD tu nam 2008 den het thang 6.2011, Hung Yen 15 Cong ty TNHH Pulppy Corelex (Viet Nam) (2009), Quy che trd luong, Hung Yen r r r \ 16 Tong Van Duong (2000), “ Doi mdi co che phan phoi thu nhap vd tien luong d Viet Nam ”, Tap chi' Kinh te & Phat trien(40), Ha Noi 17 Tran Xuan Cau, Mai Quoc Chanh (2009), Giao trinh kinh te nguon nhan luc, tdi ban lan thu nhat, Nha xuat ban dai hoc kinh te quoc dan 18 Tran Kim Dung (1999), Quan tri nguon nhan luc, trang 231, NXB Dai hoc quoc gia Ho Chi Minh, Ho chi Minh 19 Tran The Hung (2008), Hoan tliien cdng tac quan ly tien luong nganh dien luc Viet Nam, Luan an tien sy kinh te, Ha Noi 20 Nguyen Quang Hien (1995), Thi trudng Lao dong - Thuc trang vd gidi phap, NXB Thong Ke, trang 52, 54, Ha Noi 21 Nguyen Van Diem, Nguyen Ngoc Quan (2004), Giao trinh Quan tri nhan luc, NXB Lao dong — Xa hoi, Ha Noi 22 Luong Van Uc va Pham Thuy Huong (2003), Xa hoi hoc lao dong, NXB Dai hoc Kinh te Quoc dan, Ha Noi 23 Luong Van Uc (2010), Giao trinh Tam ly hoc lao dong, NXB Dai hoc Kinh te Quoc dan, Ha Noi 24 Vien Thong tin Khoa hoc va Xa Hoi (1995), Cong ngudi vd nguon luc ngudi trongphat trien, trang 193, Ha Noi 25 Tong cue Thong ke (2011), Chi sd gid tieu dung, http://www.gso.gov.vn II Phan Tieng Anh 26 Hay Groups (2010), Hay Job - Evolution, http://www.havgroup.com/sg KY NANG GIAO T1EP CON NGUOI Co ban: Giao tiep xa giao, va hieu qua quan lie voi ngudi khac VD: cong nhan true tiep nhan vien van phong lai xe KN OW - HOW III Ket hop dong nhat II Hoat dong O Nhiem vu PHAM VI TAM QUAN LY Hoat dong Thuc hien hay giam sat cong viec theo muc tieu vdi su quan tam hop ly ddi vdi cac hoat dong lien quan VD: Ke toan vien, nhan vien nhan su, nlian vien thdng ke, thu kho Thuc hien inot hay nhieu nhiem vu rat Thuc hien hay giam sat cong viec theo muc tieu va chuong trinh vdi su quan cu the theo muc tieu va chuong trinh tam hop ly den cac hoat dong lien khong lien quan den viec kiem soat quan VD Ke toan vien, nhan vien ngudi khac VD: CN day chuyen, lap nhan su, NV thdng ke, thu kho rap, van thu, danh may Su thdng nhat ben cua cac cong doan dong nhat vdi ve ban chat va muc tieu va nhung cong doan cd lien quan den su hop tac cua cac bo phan ho tro VD Ke toan tong hop, trudng phong Thiet yeu: Anh hudng khuyen khich va phat trien nlian vien la rat quan de dat muc tieu cong viec VD: Co dieu hanh nhan vien cap dudi ( Pho TGD Trudng phong, Giain doc ) V Tong hop IV Ket hop khong dong nhat Su ket hop cac quy trinh va khai niem Su phoi hop cua tat ca cac quy trinh va cua cac bo phan khac ve ban chat cac bo phan chien luoc VD Tong Giain va mic tieu va nhung cong doan cd lien doc, chu tich Cong ty quan den su ket hop tac cac bo phan ho tro VD Pho TGD, Giam doc tai chinh, kinh doanh, KTT giain doc xi nghiep KNOW - HOW CHUYEN MON A.Toi thieu Cong viec chi yeu cau tot nghiep cap va hieu mot sd chi dan cong tac VD: Nhan vien ve sinh, quet don, bao goi, phu vu 3 3 38 43 50 50 57 66 66 76 87 87 100 115 115 132 152 43 50 57 57 66 76 76 87 100 100 115 132 132 152 175 50 57 66 66 76 87 87 100 115 115 132 152 152 175 200 B Trinh su cap Cong viec yeu cau lam quen voi mot trinh tu duoc tieu chuan hoa hoac su dung mot sd may moc, thiet bi don gian VD Cong nhan van hanh, dieu khien may nang hang 50 57 66 66 76 87 87 100 115 115 132 152 152 175 200 57 66 76 76 87 100 100 115 132 132 152 175 175 200 230 66 76 87 87 100 115 115 132 152 152 175 200 200 230 264 66 76 87 87 100 115 115 132 152 152 175 200 200 230 264 76 87 100 100 115 132 132 152 175 175 200 230 230 264 304 87 100 115 115 132 152 152 175 200 200 230 264 264 304 350 C Trinh trung cap day nghe Cong viec yeu cau su thao ve thu tuc hay co he thdng hoac lien quan den kha nang van hanh mot sd thiet bi chuyen dung VD: Cong nhan van hanh chinh, thq dien, thq co khi, van hanh may nhuoin, thu quy , van thu, luu tru D Day nghe cao cap Cong viec yeu cau mot sd ky nang chuyen mon co duoc tu kinh nghiem cong tac hay tu mot phan trinh chuyen mon VD Ke toan vien, nhan vien le tan nhan vien quan ly chat luong nhan vien thdng ke 87 100 115 115 132 152 152 175 200 200 230 264 264 304 350 100 115 132 132 152 175 175 200 230 230 264 304 304 350 400 115 132 152 152 175 200 200 230 264 264 304 350 350 400 460 115 132 152 152 175 200 200 230 264 264 304 350 350 400 460 132 152 175 175 200 230 230 264 304 304 350 400 400 460 528 152 175 200 200 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