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lagnuiEiiaafeaaiii], Cric iVffAiv rd rtivff HifdN6 OEN odivfi itfc lUiui vi$e cOa NGtfdl MO 0QNG TRlfiiNG N0P CONG TY Cfi PHAN COG BE TONG AUG S A N THANG LONG Nguyen Ba Hugn Tn/dng Dai hpc Lam nghigp Email: t^huan.dhln@gmail.com Ngaynh$n: 06/06/2017 Ngaynhinl^l: 26/07/2017 Ngay duydt dang: 10/08/2017 ^ghidn ctfu niy dtfdc thtfc hidn nham muc tidu xac dmh eac nhin tiinh hudng den ddng luc lam ^ICvidc cua ngUdi lao ddng tai Cdng ty eo phan coc bd tdng dOe s^n Thing Long Tong so 225 phieu duac gtfi tnjc tiip din doi tUdng dieu tra vi thu thip 01 thing Tuy nhidn, ehi ed 217 phieu dat ydu cau vi duac dUa vao phan tich Kit qua phan tfeh nhan to khim phi (Exploratory Factor Analysis - EFA) va hoi quy da biin (Mulvpie Regression Analysis - MRA) da xac dmh duac nhin ti chfnh inh hudng^den ddng lUc lam vide eua ngudi lao ddng tai cdng ty li Tiin IUdng va phOc idi; Cd hdi dio tao, phat trien va thing tiin edng vide; Mdi quan hd doanh nghidp; Dac diem cdng vide; Khen thudng va ghi nhin tich; Mdi tnidng va dieu kidti lam vide; vi Chi din ehO doanh nghiip Qua dd, nghien ctfu de xuat mdt si giii phip nham giup larih dao cdng ty ban hanh chinh sich nban su hdp ly de t^o ddng luc lam vide eho ngUdi lao ddng thdi gian tdi Ttf khda: ddng luc lim vide, tao ddng luc, nhin titie Dgt van de Trong n i n kinh te th! trudng hign nay, ddng lue lam viec cua ngudi lao ddng la mdt nhOng van de dupe cac doanh nghiep (DN) quan t i m hing dau, bdi day chinh la nguon gde thue day ting nang suat lao ddng, nang cao chat luong ngudn lye eon ngUdi, quyet djnh true tiep tdi sy ton tai v i phit trien cda DN, Cdng ty cd phan coe be fdng ddc san Thing Long dUdc l i p nam 2004, hogt ddng chu yeu ITnh vuc tu van, san xuat be tdng tUdi, be tdng thUdng phi'm, cpc b l tdng due san bang may thuy lye Do d i e thd kinh doanh l i nginh n i n g nhpe nen nhdng nam qua, cdng ty da i p dyng nhieu bign phip dd tgo ddng lyc eho ngudi lao ddng Tuy nhien, sU klidng hoang kinh te va canh tranh gay gat ngudn lao dpng cdng vdi nhQng han c h l trcng cdng t i e quan trj nhan lyc cda edng ty da i n h hudng khdng nhd den ddng ldc lam vige eua ngUdi lao ddng, Dilu n i y dah d i n giam nang sudt lao ddng, d i e biet la nan "chay mau nhan sU" chat lupng cao d i v i dang trd thinh mdi lo lang v i nguy eO cda edng ty VI viy, tao ddng lye lam vige cho ngudi lao ddng dang trd thinh mgt ntiQng uu tiln hing d i u cua edng ty hiln Vi vgy, mue tieu eua nghien edu nham xae djnh va dinh g i i mdc dd anh hudng eua eie nhin td den ddng lyc lam So 111/2017 ddng vige cua ngudi lao ddng tgi edng ty ed phan coc b l tdng ddc san Thing Long Qua dd, d l xuat mdt sd giai phip nham gidp lanh dao edng ty ban hanh va thye hien nhQng ehinh sach nhin su phu hpp edng t i e quan tn ngudn nhan lye nham tao ddng lye lam vige eho ngudt lao ddng Cd sd iy thuyel va tong quan nghien cdu 2.1 Dgng lUc lam viic ctfa ngudl lao ding Hien nay, cd nhilu quan didm khac v l ddng lyc l i m vile Ddng lyc lam vile la sy khao ktiit va ty nguyen cua ngudi lao dpng de tang cUdng nd'lye nham hudng tdi mdt mye tteu, ket qua n i o dd (Nguyen Van Diem, Nguyen hjgpc Quan, 2012) Hay ddng lye lam vigc la su san Idng th^ hign d mQe dd cao cda nd'lye d l hudng tdi c i c mye tteu cua td chdc, dieu kign mdt sd c i nhin dupe thda m i n theo kha nang nd'lye cOa hp (Robbins, 2013) Carr (2005) cho rang, ddng tyc l i m vige la sy thdc day td bgn trang dya t r i n nen tang e i c nhu eau eP ban mdt cich cd y thdc va vd thdc eua ngudi lao dgng, va ehinh dieu dd dah dat ho lam vige de dat muc tilu Trong Alexander v i cdng sy (1998) cho rang, ddng lyc lam vile cda ngudi lao ddng ehinh l i sU hai Idng vdi edng vile hiln tgt cua td chdc Nhu vay, td eae quan diem tren, nghiin edu n i y ddng lyc lam vile cda ngddi lao ddng dUpc hidu la sy mong mudn, thdc Jhoa hoc I'mai ^ « QU^N TR! KINH DOflNH ddy td b i n frong ngddi lao ddng hoge su anh hudng td ben ngoai khien hp san sang, ty nguygn nd" lyc l i m viec de dgt dupe e i c muc fieu cdng vige, va dUde the hien trdn eae khia canh: Ngudl lao ddng cam thay h i i Idng va hdng thd vdj edng vige; San sing hy sinh quyen Ipi ban t h i n de dgt dupe myc tieu cda cdng viec cQng nhd cdng hiln ctio Dfj; H i i Idng vdi chinh sach tien iddng, e h i dd dat ngd, mdt trddng v i dilu kign lam viec eda DN 2.2 Cac nhan to anh hudng deh dgng lUc lam vide cda ngudi lao ddng Cd nhieu nhan td dUde xae djnh anh hudng den dpng lyc l i m vigc eua ngudl lao ddng Tuy nhien, chi cd mdt so nhan td dupe de cap phd biln eae nghien edu khic s l ddde kiem dinh nghien edu niy, bao gdm: Tien luong va phdc Ipt; D i e dtem cdng vigc; Mdt trQdng va dieu kign l i m vile; Cd hdi d i o tgo, phit trie'n v i thang tien cdng vile; Khen thudng va ghi nhan thinh tieh; Che dp dan ehd DN; Mw quan hg frong DN - Tien IUdng vi phuc lpi: la khoan tien m i ngddi sd dung lao dpng tra cho ngudi lao ddng de thyc hign eong viec theo thda thugn, phd hpp vdi quan h i cung cau sdc lap ddng t r i n th| trudng, phd hdp vdi quyet dinh hien hinh cda p h i p lugt lao ddng Tien lUdng v i phdc lot the hiln nhu cau sinh ly va an toin cua Maslow, l i nhin to quan trpng anh hudng den dgng tye lam viee cda ngudi lao ddng (Smith, 1969; Kovach, 1987; Simons v i Enz, 1995; Luthans, 1998; Akintoye; 2000) Ben canh dd, tien lUPng v i c i e khoan phdc Ipi se giup cho ngudi lao ddng trang trai eudc sdng, l i sde mgnh de' tgo ddng lyc lam vigc va dam bao cho sU gan ket liu d i i hon ddi vdi cdng ty (Kumar v i Skekhar, 2012) LUdng cao l i rat can thiet, nhien quan trpng hOn nQa l i viec cdng bang, sy minh bgch, rd ring frong tra iQPng v i e i c khoin phdc Ipi cd anh hudng rat Idn den ddng lyc lam vile cua ngUdi lao ddng (Tran Kim Dung, 2005) Vi vgy, frong nghien cQu n i y t i c gia eung tin rang nhin td t i l n lUOngva phdc Ipi ed anh hudng Idn den dgng lyc lam viec cda ngudi lao dpng tai cdng ty cd ptiin cpc tie tdng due san Thing Long Do dd: Gii thiit HI: Tien IUdng va phOc ldi t^ Id thuin vdi ddng luc lam vide eOa ngudi lao ddng - Dac didm edng vigc: ngudi lao ddng ed ddng lye lam vile va gan ket vdi td chdc ho hieu rd ring, ty ehd cdng v i l e v i hai Idng vdi e i e phan eong vile (Smith, 1969; Haekman v i Oldham, 1976; Kovach, 1987; Simons va Enz, 56 thtfdng m^l ' ^ = ^ ^ = ^ = ^ « « - * ' ' = ^ 1995) SU phd hpp the hien trin e i e khfa cgnh nhu; Cdng vige hien tai phd hdp vdi nang lyc va ehuyen mdn cda ngudi lao dpng, dem lai nhdng dgng idc cdng hign, nhQng thach thdc va phit huy kha nang sing tao cda ngddi lao dgng, ehc phep ngddi lao ddng thuc hign mot sd quyen nhat djnh cdng vide Do v i y : Gii thiit H2: DSc diim cdng vide ty Id thu$n vdi ddng tuc lam vide cOa ngudi lao ddng - Mdi trudng va diiu kidn lim vide Mdi frudng i i m vile an toan, cd day dd cdng cu de l i m vile, gid giie lam vige hpp ty, ndi l i m vile ddpe td chdc tdt anh hudng ldn den ddng lue l i m y i l c cda ngudi lao ddng (Kovach, 1987; Simons va Enz, 1995; Specter, 1997; Turkyilmaz v i cgng sy, 2011) Vi viy, ddi vdi nghidn cQu gia thiet nhu sau: Gia thiit H3: Mdi tn/dng va dieu kidn lam vide t^ 1$ thuin vdi ddng luc iam vide cua ngudi lao ddng - Cd hdi dao tao phat triin va thing bin edng vide Day ta nhQng van d l liln quan den nhin thdc cda ngddi lao ddng ve cd hdi dupc dae tgo, phat then c i c ning iue ca nhan, nang lyc chuygn mdn va cd hdi thang tidn cdng vigc (Smith, 1969; Simons va Enz 1995) Theo thuyit Maslow thi nhan t d nam nhu c i u dUOc tdn v i khang djnh minh, theo thuyet nhdm nhin td eda Herzberg thi cae nhan td n i y thugc nhdm c i c nhan td ve mdi trudng cd kha nang giy sy khdng thoa man Luthans (1998) khang djnh ed hdi d i p tao v i thing t i l n edng viee l i mgt chien lupc ithdng the thieu doi vdi vile tao dgng lyc cho ngudi lao ddng frong td chQe Ngudi lao dpng s l cd dgng lye lam viec v i tnjng vdi eae td chdc ludn tgo dieu kiln cho ho eac cd hpi ve dao tao, gidp hp p h i t trie'n cdng vile Ngdpe lai, khdng ddOc thda man nhu eau d i e tao, phit then v i thing tien l i eae nguyen nhan dan den mat ddng lye l i m vile va nhay vile cda ngudi tao ddng (Wong va edng sy, 1999; Tran Kim Dung, 2005; Turi 50+8*l( (trong k la bien doc lap) Trong nghidn cClu nay, tae gia sO dung si quan sat Ltng vdi 41 quan sat va bl§n d^c l^p, nhu viy dung iLfOng mCu ia: N > max i:5M1; 50 + 7*8) = (205; 106) = 205 quan sat D§' d?t dUdc kfch thude nay, 225 bang hoi diiOe phat de khao sat y kien eua ngiidi lao dgng dang lam viSc tai eong ty Thdi gian khao sat til thang den tiiang nam 2017 Ket qua thu ve duoe 217 phieu dieu tra dam bao ydu eau (xem bang 2) B^ng ; Thong ke mau dieu tra sSlugng t\i)ctS eua c4ng tyn9ni 2017 Theo ma gun h^ lao Jgng C6ng nhan ttyc tigp san xuifl Cdng nhan gi^n bSp san xua Bude PhSn tfeh dQ lieu bang phan mem Exeel, SPSS 23.0: Dau tien, kidm tra dang phan phdi ehuan cCia ligu bang thong so Skewness va Kurtosis Neu Skewness va Kurtosis nam khoang ± duoc xem la tdt, khoang ± thi bien vSn dupc chap nhan de stf dung thue hidn eac ky thuat thong ke (Hairva cdng sU, 2006) Sau do, SLJ dung ky thu&t phan tfeh nhSn ti kham ph^ EFA nham iciem dmh dp t n c$y, g\i tri thang va nhcin dien eac nhin td theo danh gia cCia ngudi lao d6ng eho ia phu hdp Da tin cay cCia thang dUde danh gia bang t\b s6 Cronbachs Alpha, qua cac bien khdng phu hop se bj loai neu hd s6 tUdng quan bien - tdng hidu chinh (Con-ected Item-Total Correlation) nho hdn 0,3 va thang dupe chap nh§n he sd Cronbaehs Alpha Idn hOn 0,6, Ddng thdi, phan tich EFA, ki^m dinh KMO va Bartlett dtidc dung de danh gia sU thfeh hdp va mde dd tuong quan giQa cac bien quan sat md hlnh So 111/2017 tdng the Khi 0,5 < KMO < thi m6 hlnh dUOc cho la phCi hdp; Kiem d|nh Bartlett co y nghTa thong ke mile y nghTa (Sig.) nho hdn 0,05; Cac bien co he so tai nhan to (factor loading) nho hOn 0,5 se bj loai, dong thdi tong phiiong sai trich phai ldn hdn 50% (Oinh Phi Ho, 2012) Tiep theo, sii dung hoi quy da biS'n di kig'm djnh md hlnh hay cae gia thiet da duc^c de xuat d phan tdng quan \y thuyet Cae bien se diidc xem CO quan he neu eo y nghTa thong kd nho hOn 5% va CO d6 ldn eung nhu dau cOa cac tham so hop 1;^ Mo hinh hoi quy da bien doi hoi thoa man mpt sd dilu kien nhL/; kh6ng co hien tUdng da eong tuyen (dp phong dai phUdng sai Variance inflation Factor - VIF phai nho hdn 10); Khdng xay hien tifpng taong quan giQa eae phan du (khi < T^l^sovdi tlii;etg Durbin - Watson (d) < 3); PhUOng sai 90.79 phan du khong thay ddi (khi miie y nghTa (Sig) eua cae h^ sdtUdng quan hang Spearman dam bSo Idn hdn 0,05) (Hair va c6ng su, 2006; Dinh Phi Ho, 2012) Kel qua nghien ci3u va thao lu$n 4.1 Kiem tra d^ng phan phoi chuan cua dOlidu Ket qua eho thay, gii tn bien thien cua cac thang til g\i tr| thap nhat (min) den gia tn cao nh^t (max) khoang tO d^n Gia trj trung binh cCia cac gia tr; xoay quanh mile 3,55 Bd Idch chuan nam khoang 0,248 va 0,953 Gia tr] tuySt ddi cua hai thdng kd Skewness va Kurtosis d i u nam khoang ± Do v$y, ed thd ket lucin rang phdn phoi cCia eae thang c6 dang phdn phoi chuan, dap Qng ydu cau ddi vdi cae phan tfch tiep theo 4.2 Kiem dinh dd tin c$y tfiang Ket qua kiem dmh chat lUdng thang cho thay, he sd ti/dng quan bien - tdng hieu ehinh (Corrected Item-Total Correlation) ddu Idn hdn 0,3, gi^ tri Cronchbachs Alpha cua eac bidn dSc trung deu Idn hon 0,6 (xem bang 1) Nhu vdy, so lidu didu tra phu hdp cho nghidn cQu, hay cae thang eCia cac nhan td cd dd tin cdy cao 4.3 Phan tft^ nhan to kham pha EFA Ket qua bang cho thay, tn so KMO nam giQa khoang cho phep tQ 0.5 den mQe ^ nghTa (Sig.) bang 0,000 nhd hdn 0,05 NhQ vdy, md hinh nghidn cQu phu h(?p, eae bien quan sat co tUdng quan tuyen tinh vdi nhan td dai didn vdi miJic y nghTa trdn 95% ^ ^ H TR! KIHH POtlHH quan he deu ed y nghTa d mQe 95% (P < 0,05) Cac tham so h^p ly ca dau va dO ldn MQc dO anh hUdng va tam quan trpng cua tQng bien dpc ldp den bidn phu thu^c dUde xac Ket qua EFA eung cho thay, 41 bien quan sat dmh can cQ vac dd ldn eua eac he so hoi quy, ban dau mfi hlnh de xuat danh gid cdc nhdn dd tien IQdng va phue ldi la nhdn to quan td anh hudng den ddng lue lam viee cua ngudi iao tn?ng nhat vdi ty Id 23,30% He sd tQOng quan dong cd gia tri Eigenvalue Idn hdn va hdi tu vao binh phUdng (R'j bang 0,699 vdi mQe y nghTa tren nhdn to dai dien cho bien die trung Gia tn 95% eho phep ket lu$n rang: nghidn cQu phuong sai trieh la 66,628%, dieu nghTa la eae nay, eac bien dpc ldp da giai thfeh dUde 69,9% sU nhan td da giai thich dupc 66,628% sU bien thien bien thien eua bien phu thupc - dfing \\jc \im viec cOa tdp dQ lifiu (xem bing 4) cCia ngQdi lao ddng Bang 4: Md hinh diiu chinh qua kiim dinh Cronbachs Alpha va EFA phuong trinh hoi quy Qdc iUdng eae nhan to anh hudng den d&ig Thang Bl&idSctnmg Giai thich Ihang iQc lam vide cua ngudi lao ddng tai eong ty cd phan cpc bd tong due Tiln lUdng v^ phi^c ioi TL,, TLj U j TU, TLs, TU TLT, TU, TU san Thang Long nhu sau: CV|,CVj,CVj,CV4,CVs BLLV = 8.34E-'^ + 0.48*F1 + MTLV, MTLVz iJlTLV;, MTLV, MSi tmdng va d i | j ki^n Mm 0,308*F2 + 0,162*F3 + 0,398'F4 ea hSi daa lao, phat tri&i ik thSng tiSn + , r F + 0,126"F6 + 0,374*F7 DTPT,, DTPTj,0TPT3, DTPT, tronq cfing viec + ei Khen thudng v£ ghi nh3n I h ^ h Uch KTTT, KTTTj KTTTj KTTTi K ^ [u|n va de xuzft giai phap ChS dan chii doanh nghi§p CDDC,, CDDCi, CDlKa, CODC, CDDC; Kdt qua phan tfch da xac dmh Mdi quan he doanh nghidp QHI,QHI,QHJ,QH,,QHB,QHD dUdc nhan td anh hQdng den Dqng luc l^m vi§c cJa ngUdi lao dpng DLLV,,OLLV2,QLLV3,DLLV, ddng luc Idm vide cua ngudi lao dfing tai cdng ty ed phan cpc be Gii In phuong sai trieh (eumulaliva %): 65.628% tong due san ThSng Long, theo mQc dd giam dan la: (1) Tien lUdng va phQc lOi; (2) 4.4 Pban tfch hii quy da bien Cd hdi dao tao, phdt trien va thang tien cong Md hlnh hoi quy da bidn dUdc hidu chfnh sau vide; (3) Mdi quan hd DN; (4) D^e di^m cong phan tieh EFA dUdc frinh bay nhQ sau: vide; (5) Khen thudng va ghi nhdn thdnh tfch; (6) DLLV = f(Fi,F2,f^3,F4,F5,F6,F7) Mdi trudng va dieu kidn lam vide va (7) Chd dd dan Trong dd: Dgng iQc Idm vide (DLLV) la bien phtj chCi DN thuoc, Fl den F7 la bien ddc lap (xem bang 4) De tao dpng \tfc lam vide eho ngUdi lao dong, MQe dp tae dpng cua cac nhan to den dfing thdi gian tdi efing ty can thUe hidn tdt cdc giai li/e Idm vide cua ngQdi lao dfing mOt each trt/c phap sau: tiep se dUde thiJc hidn bang phQdng trinh hoi quy Vi tien IUdng vi phOe lai: can phai c6 sQ dai tuydn tinh: ngd h0p 1^ ve tien IQdng va phQc ldi theo dung DLLV = Po + PiFi + pjFz + P3F3 + P4F4 + P5F5 ndng lue, trinh dd, hidu qua va traeh nhidm + pgFe * P7F7 + ei cong viec Chinh sdch phue ldi, Ip trinh tdng lUdng Cae tham sd dupe udc IQdng bang phUdng phai minh bach, ro rang, cong khai Can cong phdp binh phuong be nhat (Ordinary least bang tra iQOng giQa cac nhdn vien squares-OLS) tren phan mem SPSS 23.0 Kdt cQng bfi phan, co thd canh tranh vdi cac cfing ty qua the hidn biing cQng quy mo, cQng ITnh vQc va cung dja ban Ket qua bang deu khang dmh khdng c6 sU vi Cdng tae chfm cdng, quan ly, kiem soat thdi gian pham cae gia djnh can thiet ^ong hdi quy da bienlam vide cQng nhQ ehia iQdng san ph^m khoan Tat ca ca cae deu dQOc chap nhdn vi cac moi cae aia aia thiet tr Bang 3,- Kit qui kiem djnh KMO va Bartlett Tn stf KMO (Kaisef-Mever-Olkin Measure of Sampling Adequacy) Ki^m dmh Chi binh phuong (Appnjx Chi-Square) Kigm dinh 8ail!ell Tfing binh phUOng cdc sai lech (df) (Bailletl's Test of Sphericity) Mlic ^ nghTa (Sig) khoa noc QQ thirdngmai' So 111/2017 I N TRj KIHH DOflHH B i o a S : Ke? qua hoi quy cie nhan to inh hudng^din ddn^itfc lam vide cua ngudi lao ddng t^i Cdng ty cophan ege bd tdng dOc san Thing Long Model Hang so Fl H^sShoi quy chua chuan hoa (Unstandatdized Coefficients) He so hoi €)$ l$ch chuin quy(B) (Std, Error) 8,34E-15 0,056 0,480 0,058 H$ so hoi quy chuan hoa Gia In (t) (Standardized Coefficients) MUc^ nghTa (Sig.) Thd'ng ke da c$ng fuyen (Coillnearity Statistics) Tolerance VIF 0,100 0,000' Mi}cd$ quan (%) 0,4795 0,000 3,627 1,000 1,000 23,30 F2 0,308 0,058 0,308 4,379 0,027" 1,000 1,000 14,97 F3 0,162 0,058 0,162 4,030 0,000' 1,000 1,000 7,87 F4 0,398 0,058 0,398 2,314 0,025" 1,000 1,000 19,34 F5 0,210 0,058 0,210 3,981 0,026" 1,000 1,000 10,21 F6 0,126 0,058 0,126 2,101 0,037" 1,000 1,000 6,12 0,000' 1,000 1,000 18,18 F7 0,374 0,058 0,374 2,586 - Bien phu thuoc: Dgng luc lam vl$c (DLLV) - H6 s5 tuong quan binh phuang (R^): 0,699 •Tiiong keF (ANOVA): 16,67 - Kiem d|nh F vdi mile y nghTa: (Sig.) = 0,000 - H^ so Durbin-Watson = 1,968 - He so tudng quan han Speamien co gia trj Sig, tU 0,229 dSn 0,973 - Dung lugng mau: N= 217 •: MUc ^ nqhTa 99%; **: MUc ^ nghTa 95% cdng tae kiem tra, nghiem thu san pham can dUijc hoan thidn V^ dio tao, phit trien va thang tien tmng cdng vide: hang nam, efing ty can xae dinh dQng nhu cau dao tao, dua trdn nhu cau thuc te cOa nhan vidn va nhu cau phat trien eua efing ty, xay dyng kd hoach va thue hifin eae chUdng trinh dao tao phu hdp nham nang eao kien thQe va ky nang ehuyen mdn cho ngudi lao dfing Bdn canh dd, cdng ty cung can xay dtJng ke hoach thang tien Id trinh phat trien nghe nghidp va de bat phu hdp vdi mong muon va nang iQc cua nhan vidn Cac tieu chi va dieu kidn de thang tien eho tQng v; tri eg t h i can minh bach, ro rang va tgo mdi trudng canh tranh Idnh manh eho nhdn vidn phan ddu Ve mdi quan hd doanh nghiep: thiet Idp tot eac mm quan hd giQa ddng nghiep eung nhu m ^ quan he vdi lanh dgo nham tao dung su doan ket cao tnang viee thUe hidn eac cfing vide dat De thuc hien dieu nay, trudc tidn nha lanh dgo can QA' i / ? n i lang nghe va tdn trpng y kien eua nhan vien, can cd stJ nhin nhdn, tran trpng nhan vien thong qua viec trao quyen tU quyet, tao cd hfii de tu nghidn cQu, hpc hdi vd phat huy kha nang sang tgo cdng vide; can cong bang phan cdng edng vide, danh gia kdt qua cdng vide Ddng thdi, truyen thdng rd rang chien iUdc, sQ menh, tdm nhin va kd hogch kinh doanh den foan bd ngudi lao dpng Sau dd, efing ty can xay dUng van hda DN, tao moi trudng lam thdn thidn, edi md, ddng nghiep ludn san sang ehia se, giOp dd va tin tudng eong vide To ehQe cac hoat ddng ngoai khda, du Ijch, cflng ddng dd' nang cao tinh than doan ket giQa ngQdi lao ddng cdng ty Vi mdi tnJdng va diiu kiin lam vide: mdc dQ efing ty da trang b] thiet b[ bao hd lao dfing cho ngudi lao ddng tai cac nha may, phdn xudng san xuat, nhung hidn mdi trudng va dieu kidn lam vide cCia bd phdn san xuat theo danh gia cua ngudi lao dfing kha ap luc, d nhiem tieng dn, d lifcna koe Ihifdnii'mai ^ g^ aaiin TR! K(HH POAHHTnhiem khdng kht anh hudng trQc tidp ddn sQc khde ngQdi lao dflng (giatr! trung binh cQa nhdm nhan tdnay la 3,2) Vi vdy, thdi gian tdi edng ty can quan tam, eai thien dieu kidn lam vide eac mat sau: can ed eae bien phap tang eudng, bo sung trang b\ bao hd lao dpng, td chQe ndi lam viec an toan, xil iy cac van de de dga den an toan va sQc khde ngudi lao dpng Vi khen thudng va ghi nhan thinh tfeh: can ed chd dd khen thudng, ghi nhdn tich hdp ly, ehinh xac va kip thdi cho nhQng kdt qua tdt ma ngudi lao dflng mang lai nham kieh thieh eung nhQ ghi nhdn ddng gdp eua hp ddi vdi cong ty Chinh saeh khen thudng phai rd rang, minh bgeh Hgn ehd tdi da su thidn vi, ldi ieh nhdm, khdng cdng bang vide phdn eflng eflng viee, khen thudng va ghi nhan tich Han che cua nghien cQu Nghien cQu van edn mflt sd han che nhat d[nh nhQ: Sd lieu phdn tieh duoc lay tQ ket qua khao sat 217 lao dflng eua Cdng ty cd phan coc be tdng dOc san Thang Long ndn nghien cQu ehu yeu ed gia trj pham vi eflng ty ndy, chQa thd suy rflng eho eae eflng ty khae; ngoai eac nhan to chinh da dQde de cap mfl hinh edn nhieu nhan td khac anh hudng den ddng life lam vide eua ngudi lao dpng nhu eae nhan to thude ve dae diem ca nhan eua ngUdi lao dflng (gidi tinh, dp tudi, nguydn vgng, sd thieh, dieu kidn song, tfnh each, )va nhQng ydu td thupc ve mdi trudng ben ngoai (ehinh trj, phap ludt, van hda - xa hdi ) ma de tai chua lam ro Do vay, cac nghien cQu tUdng lai ndn xem xet den anh hUdng cQa nhQng nhan td va md rflng quy mfl mau dieu t r a ^ 7a/ li$u tham ktiao: Akintoye, l.R (2000), The place of^nancial management in personnel psychology A Paper Presented as Part of Personnel Psychology Guest Lecture Series, Department of Guidance and Counselling, University of Ibadan, Nigeria Alexander, J.A; Liechtenstein, R.O, & Hellmann, E (1998), A causal model of voluntary turn-over among nursing personnel In long term psychiatric setting, Research in Nursing and Health 21 (5), 415-427 khoa hoE g'mai' Carr, G (2005), Investigating The Motivation Of Retail Managers At A Retail Organisation in The Western Cape, Mini-thesis submitted in partial fulfilment of the requirements for the degree of Magister Commereii, University of the Western Cape Tran Kim Dung (2012), Giio trinh Quan tn nhan itfc, NXB Thong l
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