Các yếu tố ảnh hưởng đến thành công của các công ty outsourcing việt nam cho các đối tác nước ngoài

I H C QU C GIA TP.HCM NG IH C KHOA - N NGUY T MINH UT NG C N TY OUTSOURCING VI T NAM I Qu : 8580302 LU TP H C ng I: IH I H C QU C GIA TP.H ng d n khoa h ng Th Trang Ch ng d n khoa h c 2: TS Nguy ch m nh Ch n Nguy n Ng Ch ch m nh Lu Ch cb ov t ih (tr c n) nH lu m: C n c a Ch t ch H lu ng Khoa qu c s a ch a (n CH T CH H NG NG KHOA K THU NG i I H C QU C GIA TP.HCM IH C I CH c l p - T - H T NAM NHI M V LU : 8580302 I UT OUTSOURCING VI II NHI M V - I I DUNG : y ut nh ut ng c outsourcing n ngh , gi III ut ns iv is nh ns M V : 22/02/2021 IV V C M V : 22/07/2021 NG D N NG TH TRANG - TS.NGUY NG D N CH NHI M B ng Th Trang O TS.Nguy NG KHOA K THU NG ii L IC c hi n lu n th c s h tr ng t nhi u t b n c n TS.Nguy ng d ng Th Trang l i b th b t ki n th C nhi ng inh nghi m t th i gian h c t p v a qua ng anh ch b tr c lu n ng nghi u ki ng c H n Nguy t Minh iii T LU ng m i hi n d ng cho nhi u ng V i l i th v ti Vi t Nam hi th gi i u ns ns nh t nhi u ut outsourcing Vi t Nam so v ng c y ut ng nghi i ng t i Vi t Nam B ng kh o c outsourcing l n c 210 ph n h i h p t c chia c, c h ic d s ng nh t v th y y u t ki hi u t gi a nh ng ti c, u t hi h ng k t t s ki n th c v t T ut c i tham gia chu n thi t k tham gia d qu 33 t h p v i ph ng v n c outsourcing c g i t i 250 c T ng c c nh ut nh nh ng chi n ng ns a iv ABSTRACT Outsourcing is a new development trend, it has been applied to many different industries and the construction industry is no exception to that trend Due to the advantages of human resources and costs, Vietnam is a potential outsourcing market of the world This study presents the identification of factors affecting the success of Vietnamese outsourcing companies for foreign partners and analyzes their impact on the success of outsourcing companies A total of 33 factors were identified, reviewed from previous literature studies and in-depth interviews with experienced construction outsourcing experts in Vietnam A survey questionnaire consists of two parts: factors affecting the success of outsourcing companies used a five-point Likert scale and the success of outsourcing companies, which sent to about 250 individuals operating in the construction This yielded 210 valid responses for data analysis Exploratory factor analysis showed that these factors could be categorized into five groupings: control the quality and progress, the stability and flexibility of the company, training and welfare regime of the company, understanding between project participants, unification of design standards The linear structural model (SEM) shows that the quality control factor and work schedule and understanding factor between the project participants have a significant and positive impact on the success of the outsourcing companies These findings have contributed a part of knowledge about the factors affecting the success of outsourcing companies, helping outsourcing companies to achieve more effective projects from which to have a more appropriate development direction Keywords: outsourcing, influencing factors, the success of outsourcing companies, structural equation model (SEM) v L c hi n is ng d n c a ng Th Trang TS.Nguy r n v i ngu n g t qu m H n Nguy t Minh li u vi fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor M CL C I THI U CHUNG 1.1 TV 1.2 NH V U 1.2.1 1.2.2 i M u 1.2.3 u NG QUAN 2.1 2.1.1 2.1.2 2.2 Outsourcing 2.2.1 a Outsourcing 2.2.2 i outsourcing 2.3 m c a outsourcing 2.4 S 2.5 Outsourcing t i Vi t Nam 10 2.6 M ts 11 U 22 3.1 3.2 U 22 THU TH P D 3.2.1 LI U 23 Thi t k b i 23 ut c t ng h p t 3.2.1.2 K t qu ph ng v 3.2.1.3 T ng h ut c 23 25 ng 27 3.2.2 30 3.2.3 cl ym 3.3 NG C 3.3.1 N NGUY T MINH y m u 30 U 31 u 31 devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 vii fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor 3.3.2 Th 3.3.3 Ki 31 tin c y c ng h s 3.3.4 t y u t One 31 Way ANOVA 32 3.3.5 32 3.3.6 33 LI U 36 4.1 GI I THI U CHUNG 36 4.2 K T QU KH 37 4.2.1 Nh 37 4.2.2 Th i tr l i 38 4.3 MC AM U 38 4.3.1 S ng: 38 4.3.2 S 39 4.3.3 ng kh 4.3.4 4.3.5 h c v n hi n t i c D c th c hi n t 4.3.6 4.4 KI 4.5 KI 39 ng kh 40 c gia: 40 c hi n 41 TIN C NH S 42 C BI T C 44 4.5.1 Ki nh s t gi kinh nghi Outsourcing: 45 4.5.2 Ki ng kh 4.6 nh s t gi i 52 X PH UT 4.7 NG 58 EFA 60 4.8 UT NG: 74 4.8.1 Ki c 74 4.8.2 Ch 4.8.3 4.8.4 S hi N NGUY T MINH ic 75 c t 76 76 devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 110 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor [13] [14] [15] [16] [17] [18] [19] [20] [21] [22] [23] [24] B Jiang and A Qureshi, "Research on outsourcing results: current literature and future opportunities " Management Decision, vol 44, no 1, pp 44-55, 2006, doi: 10.1108/00251740610641454 K Ketler 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note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor [25] [26] [27] [28] [29] [30] Systems: Theory and Application, vol 10, no 2, pp 97-123, 2019 2019, doi: 10.1108/GS-09-2019-0038 S J Khan et al., "Impact of Outsourcing on Successful Completion of Projects in Construction Sector of Karachi," Global Management Journal for Academic & Corporate Studies, vol 9, no 1, pp 73-85, 2019 N Ramarapu et al., "Issues in foreign outsourcing," Information Systems Management, vol 14, no 2, pp 27-31, 1997, doi: 10.1080/10580539708907042 R Hanna and T Daim,2007 "Critical Success Factors in Outsourcing: Case of Software Industry,"PICMET 2007 Proceedings, in Portland International Conference on Management of Engineering & Technology, Portland, Oregon, USA, 5-9 August 2007, pp 1456-1465 W C Black, J F Hair Jr, B J Babin, R E Anderson, Multivariate data analysis Prentice-Hall International, 2009 J F Hair and B J Babin, Multivariate Data Analysis: Exploratory Factor Analysis Cengage, 2018 T Hoang and N M N.Chu, li u v i SPSS H c, 2008 N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 112 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor PH L C B I KH UT OUTSOURCING VI T NAM ! n Nguy t Minh, h ng iH c hi n Lu t Nghi p v UT NG G TY OUTSOURCING VI B ut ng c ns Vi t Nam K t qu nh hi ut n s c k t qu t t nh t K t qu kh c t Anh/Ch t quan tr ng, quy n h tr cung c p s m cb om u c s d ng nh c thu t N u Anh/Ch n k t qu : n Nguy t Minh ih S H ng, a Tp.HCM n tho i: 0984 437 033 Email: 1870041@hcmut.edu.vn N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 113 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor PH Anh/Ch l S pb m c a Anh/Ch ng ng: T T S m c a Anh/Ch T T a Anh/Ch : Ki K ng h c v n c a Anh/Ch : ng ih c ih c a Anh/Ch th ch n nhi c hi n d l i) c M Nh t N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 114 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor c ch y u c c hi n d ch n nhi l i) BIM B n v ki B nv k tc u B n v chi ti t PH QUAN TR NG C UT NH T Anh/Ch l ib quan tr ng c ut ng v i m t, d m H ng ng Quan tr ng R t quan tr ng H N NGUY T MINH t quan tr ng devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 115 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor STT 4 Nam 10 11 12 13 14 15 16 N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 116 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor 17 K 18 Covid 19 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 117 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor PH OUTSOURCING: S ng d c) c ng gi m c gi nh C S ng gi m c gi nh C L i nhu n c ng gi m c gi n nh C c c i theo t ng chu k c th c gi PH NB nh SUNG (N ut u Anh/Ch sung nh ng y u c sau: N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 118 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor PH H S n tho i: Email: N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 119 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor PH L C K T QU L n 1: Lo i m i quan h THC THC THC THC THC < < < < - PY3 PY1 PY4 PY2 PY5 L n 2: Lo i m i quan h THC THC THC THC < < < - < < - N NGUY T MINH S.E C.R P 0.542 0.387 -0.111 -0.126 0.096 0.108 0.073 0.088 5.639 3.585 -1.521 -1.429 *** *** 0.128 0.153 Estimate S.E C.R P 0.475 0.326 -0.143 0.080 0.096 0.070 5.936 3.402 -2.029 *** *** 0.052 Estimate S.E C.R P 0.448 0.21 0.078 0.073 5.737 2.874 *** 0.004 PY5 PY1 PY4 PY2 L n 3: Lo i m i quan h THC THC THC Estimate PY1 PY4 PY2 devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 120 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor PH L C B KI N NH n Thanh Truy n, hi ph n k thu t c a m ng ts b i kh y ut Th ng nh t v u t v vi c m i i h c t p trau d ti ng Anh cho k Trong kho ho nh k t ch , c bi t Nam i d ch Covid- ng m nh m ng c n gi y ut u v y u t v s ki b nh c a Vi ch nh m ch ng i d ch C c vi ng ng, t o s g v nc Nguy n Thanh Truy n N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 121 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor B N NH thu t c a m ty ng ts b i kh y ut y t c Vi m ngu l c ti c ti p v thi t k ngh nghi ut tham quan th c t ch nh k t ch n ng t t c hi n, t ch nghi p cho h tr g ng ng i gian n ho ng c ut c outso c n d ng c n ph u oc b y ut v nc N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 122 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor H n Thanh Truy n Gi Qu c t ch: Vi t Nam a ch c: 432 Nguy n Th n tho ng 5, qu H c: 0356160774 Email: thanhtruyen.dhkt@gmail.com T O 2010 - thu i h c Ki ph H 2013 - nay: Qu ph n k thu t thi t k k t c m h u h n Structerre Consulting c nc a Nguy n Thanh Truy n N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 123 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor H c t ch: Vi t Nam a ch c: 195 Cao L n tho ng 4, qu H c: 0799012717 Email: vanson732000@gmail.com O 2010 - thu ih ph H 2015 - 2019: K tk k tc c mh uh n Structerre Consulting 2019 - thu t thi t k k t c nhi m h u h n Commonworks nc N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 124 fish invent transport bizarre guiltless truculent excuse historical program dangerous breath umbrella rail toothpaste spill full straw real smile receive entertain bear judicious note grateful cluttered water mammoth maddening married vacuous authority knock bomb mother grape mundane moaning divide animated damaging righteous reject well-to-do curl sheet earth retrace filer disgusting credit communicate fish learn trust aloof type fit work bag harbor H n Nguy t Minh a ch Gi c: S 23 p An Ninh 1, th tr n K n tho n K c: 0984437033 Email: 1870041@hcmut.edu.vn T O: 2013-2018: Sinh thu ih H 2018 - nay: H ng t ih c H 2018 - nay: K tk k tc c a mh uh n Structerre Consulting N NGUY T MINH devilish wrist twist demonic shivering pricey waves railway simple feeling range vest found upbeat 1870041 ... iii T LU ng m i hi n d ng cho nhi u ng V i l i th v ti Vi t Nam hi th gi i u ns ns nh t nhi u ut outsourcing Vi t Nam so v ng c y ut ng nghi i ng t i Vi t Nam B ng kh o c outsourcing l n c 210 ph... 2.1.2 2.2 Outsourcing 2.2.1 a Outsourcing 2.2.2 i outsourcing 2.3 m c a outsourcing 2.4 S 2.5 Outsourcing t i Vi t Nam 10 2.6... hi c u ut t Nam cho 1.2.2 M u ut - ut ns ng c xu - ut iv is n ngh , gi 1.2.3 ns u u: xa Vi t Nam Ph u: c hi - - D li c outsourcing c c kh ng kh H m nh c hi N NGUY T MINH Vi t Nam cho devilish