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Dương Nguyễn Vĩnh Phú GROUP Đỗ Ngọc Phương Hảo Huỳnh Thị Lan Anh Huỳnh Uyển Nhi Hà Uyển San Lưu Gia Huy WHAT IS BENCHMARKING? WHY WAREHOUSE BENCHMARKING IS IMPORTANT - PROCESS, RESULTS, EFFICIENCY What is benchmarking? Why warehouse benchmarking is important? Process, results, efficiency – Case Study THE DEFINITION OF BENCHMARKING Benchmarking is a process in which organizations measure their performance relative to their competition • Internal Benchmarking • Competitive Benchmarking • Collaborative Benchmarking • External Benchmarking Benchmarks are reference points that you use to compare your performance against the performance of others WHY WAREHOUSE BENCHMARKING IS IMPORTANT Benchmarking improves any given business process by exploiting 'best practices' rather than merely measuring the best performance Best practices are the cause of best performance Studying best practices provides the greatest opportunity for gaining a strategic, operational, and financial advantage Therefore, method benchmarking will help you find opportunities to improve service or reduce costs because of efficiency WAREHOUSE BENCHMARKING WHY IS IMPORTANT SUPPLIER A SUPPLIER B SUPPLIER C • • • • • The goal of benchmarking is to stimulate continuous improvement or to attain superior performance Here are five benefits: Improving ability to meet customer requirements Establishing realistic goals Determining accurate productivity measures Obtaining a competitive position Searching for industry best practices WAREHOUSE BENCHMARKING WHY IS IMPORTANT The goal of benchmarking is to stimulate continuous improvement or to attain superior performance Here are five benefits: SUPPLIER A SUPPLIER B SUPPLIER C In warehousing, there is a clear advantage to benchmarking outside of one’s own industry or commodity By learning about best practices in other industries, you can frequently receive creative ideas which have never been used in your own business Furthermore, moving outside the industry eliminates the possibility that benchmarking might be perceived as a way to spy upon competitors Process, results, efficiency – Case Study WAREHOUSE EQUIPMENT Warehouse Equipment • Pallet Warehouse Equipment • Lift Equipment Warehouse Equipment • Conveyors Warehouse Equipment • Elevator Warehouse Equipment • Selective Pallet Rack Safety considerations Warehouse safety categories include: o Employee o Property o Motor vehicles o Hazardous Materials THANK YOU FOR LISTENING