Hiệu trưởng trường THPT giải quyết khiếu nại của phụ huynh về việc xếp loại hạnh kiểm của học sinh

BO GIAO DVC VA DAO TAO TRUONG CAN BO QUAN LY GIAO DVC TP HO CHI MINH TIEU LUAN CUOI KHOA Lap bai dtrang nghiap vu Ong the viên Thanh tra gido dpc tai Lam DOng ICh6a 2017 "HIt-U TRUONG TRUONG THPT X, THANH PHO DA LAT, TiNH LAM DONG GIAI QUYET KHIEU NAI CUA PHI) HUYNH HOC SINH NGUYEN VAN B Vt VISC XEP LOAI HANH KIEM HOC SINH B CUOI HOC KI I, NAM HQC 2017 - 2018" 119 vA ten: NGUYEN HO BAO TRAM Dun vi cong tic: TRUONG THPT BUI TH1 XUAN, DA LP' LAM BONG, THANG 12 /2017 A PHAN MO MU Dai hOi dai bieu toan quEe Ian dal XII (2016) dm Ding xic dinh: "Phan dau nhilng nam toi, tao chuyen bien can ban, manh me ve chat lugng, hieu qua gido dyc, dao tao; dap Ung ngiy cang Mt cong cuOc xdy dung, bao ve T6 quiSc va nhu tau hoc tap dm nhan dan Gido dye nguai Viet nam ph& trien town dien va phat huy tot What tiem näng, kith ndng sang tao cua ea nhan; yeu gia dinh, yeti TE quEc, yeu &mg bao, song Mt la Mm viec hieu qua Phan Mu den nam 2030, nen giao dyc Viet Nam dot trinh dO tién tien khu vgc" Dai mai co the quan 132 gido dyc, phat tit d6i ngti giio viên va can b0 quanlY gido dye la khau then chEt dEi mai can ban, toan dien nen gird° dyc Viet Nam theo huerng chuan hOa, hien dai, xa hei hOa va hOi nhap quec Trong kh6ng the khOng nhAc den vai tre cua tra, kiem tra gido dye va van de khieu nai, to cao cua cong clan dEi vai giao dyc dugc thuc hien din chfi.Khieu nai, t6 can la quyen co ban cua cong din, dugc ghi nhan Hien phdp )1( nghia cua khiau nai, t6 cdo d6i voi nguei din la khOi phyc quyen va lgi ich hop phap cua minh; dEi vái cac can b0, ea quan nha ntrOt la to kiem tra hoar dOng quan lY hanh chinh nha nuac c6a minh; xay dung, cong co long tin dEi vei ngtrai din, dac biet mOi truthig giao dyc, dO la gido viten, la phy huynh hoc sinh, hoc sinh Vai nhirmg kien that dirge trang bi lap bEi &rang nghiep vy cong tic vien tra giio dyc, tOi chop de tai: "Hieu truerng alp:mg THPT X, phE Da LS, tinh Lam DEng giai quyet khiEu nai ctia phy huynh hoc sinh NguyEn Van B ve viec xep loaf hanh kiem hgc sinh B cuEi hoc kY I, nam hoc 2017 - 2018" B PHAN NQI DUNG L M6 TA TINH HUONG ( orc) VA.° mei kat fink hoc kY cda timg ram bye, ben canh vice danh gia xap Ioai hoc lire, giao vian chit nhiem 16p thuc hien them met nhiem vu nib IA danh gia x6p loai hanh kiam hoc sinh.Day la met cong viec hat sire quan tong, bed viec danh gia xap Ioai hanh kiam hyc sinh la sr ghi nhan dm met qua trinh phAn dAu vuon Ian hoc tap va ran luyen dm cac em khoang died gian nhat dinh Viec danh gia x6p loai chinh xae se co tic dyng blin viec giao dye Y thine tu gide ran luyen tu dueng pham chat dao dire dm meli hyc sinh, tir tao met phong trio thi dua hoc tap tot, ran luyen tot gOp phan xay dung tap the lOp cang yang manh Tuy nhi'en, day cling IA met cOng viec hat sire khO khan dei yen ngtrei giao vién, bei le viec danh gia x6p loai hanh kiam khOng phai dip vac) cac diem se nhat dinh nhu viec x p loai hoe Ivy ma chi dip vao cac tiau chi danh gia lap loai theo thOng tu clan cda Be Giao dyc-Dão tao cling nhu cac qui dinh dm nha trueng Vi vay a danh gia lap 1(41 ding hanh kiam dm hoc sinh theo cac mire de fat, kha, trung binh, yau dip vac, thOng tu 58/2011/TT-BGDDT; giao vien elle nhiem 14 can phai co met qua trinh barn lop, thuOing xuyan theo d'Oi nam bAt kip thin ye cac hanh vi So dire eil a hoc sinh hoat Ong hoc tap, sinh hoat tap the Ong deng cling nhu hanh vi ling xir cilia cac em cac mei quan he vii thay co, ban be, myi ngtred xung quanh Cuei bye kY I (30/12/2017), nam bye 2017 — 2018; bye sinh Nguyen Van B h9c lap 10A thuec trtrOng THPT X, pile DA Lat, tinh Lam Deng dd bi hei deng nha truing x'ap loai hanh kiem yau va nhan hinh thlic kY luat: "canh cao truerc toan truOrng", ghi hinh thirc kY luat vao bye ta hoc sinh B a sir (king tai lieu gièr kiam tra bye kY I (nam bye 2017 — 2018) men lich sir Sau hop hei ding xet duyet kat qua hai mat, kat luan v6 viec xap loai hanh kiam dm hoc sinh B dune thOng bdo an phy huynh hoc sinh dm em B, va sau hai nhan thOng bdo kat qua xap loai bye lye, hanh ki'am dm em Nguyen Van B, php huynh em B da lam dun khi'au nai hei deng xet duyet ciia nha truing ve viec xap Ioai hanh kiam hoc kji I (nam hoc 2017 -2018) oh em B MIJC TIEU KO' Lt TENTH HUONG Thin nhat, gift nghiem phap luat cua nha nu& (Ludt khiau nai nam 2011, Lust gido dyc 2005 (sfra dai nam 2009)), quy the cua nganh ( Dieu le truerng trung hoc cu sa, trung he pha thOng va trung hoc pha thOng co nhiau cap hoc) Qua viec giai quyat tinh ten lam de cho gido vien, phy huynh h9c sinh va hoc sinh thAy duce tinh nghiem tuc hoat Bong giao dyc, kiam tra, danh gia, xap loai hoc sinh nha trueng Tfni hai, viec gidi quy6t khiL nai phdi bdo dam tinh chinh xac, khach quan, cong khai, dan chtl, kip thai va dung tharn quyan, trinh to, thu tyc, thai han theo quy dinh ctia phdp luat; bao vg lqi ich cua Nha nuac, tap the; quyan va lqi ich hqp phap cua h9c sinh, phy huynh hoc sinh Thu ba, tra lai so cong bang cho hoc sinh nau co sai pham PHAN TICH TENTH HUONG Qua xac minh th6ng tin em Nguyen Van B hoc lOp 10A bi lap loaf hanh kiam va nhan hinh thirc nhu don khiau nai, nhan thay em B bi xap loai hanh kiam yau bi khang the theo quy dinh tai diem c dieu dm thong to 58 Dieu 4, khoan not ve tieu chuan xap loai hanh kiam yau la " Hoc sinh Chua dat tieu chuan xap loai trung binh hoac co met the khuyat diem sau day: CO sai pham vei tinh chAt nghiem tong hoac lap lai nhiau !An viec thyc hien quy dinh tai Khoan Dieu nay, duqc giao dyc nhung chua sfra chua; Vole,xuc pham nhan pham, danh do, xam pham than the cua giao vien, nhan vien nha trutrng; the pham danh do, nhan pham cUa ban hoac cua ngtrari khac; than lan hoc tip, kiam tra, thi; Danh nhau, gay rof trat ty, tri an nha trutmg hoac ngoai xa hOi; vi pham an toan giao thOng; gay thiet hal tai san cong, tai san cUa nguiyi khac Mat khdc, em B vi lY gian Ian thi cu ma bi nhan hinh thirc kY luat "canh cao truck toan truth-1g", ghi hinh thirc ky 141 vao he ba la chua chinh xac vi theo thOng to 08/TT dm BO giao dye 21 thang nam 1988 va viechtrang dan ve viec khen thuOng va thi hanh kY luat hoc sinh cac true:mg ph6 th'Ong thi hoc sinh bi canh cao truec toan truang Nhing hoc sinh pham met the khuyet diem sai pham sau day qua trinh awe hien nOi qui nha trueng, quyen han va nhiem vu cia ban than se bi HOi deng ki luOt canh cap truac toan trueng - Mac khuyet diem sai pham da bi khien trâch truac Hoi (tang ki luat MIA trueng ma khOng chit' sia china, van tai pham - Da nhieu Ian trail hoc, trail lao Ong hoac quay cop ga bai cho ban lic kiem tra - Mac khuyet diem sai pham lan, di chi la met Ian, song co tac hai nghiem nhu: an cap hoac cuop gist o va ngoai trueng; co lai not va hanh dOng vO le vai thay co gido; treu choc hoac co hanh vi thO bi vai phi nit, ved ngoai nuOt ngoai; co nhang bleu hien re rang ve gay red trat tv an ninh; bi cong an tam giam giit hoac thOng bdo cho nha truang biet; danh co to chic hoac mac nhing khuyet di6m sai pham khac co tinh chat va mit dO tic hai Wang duong - Hinh fink ki luat earth cio truac toan truang se HOi ding ki luat nha truang dá nghi Hieu truang quy& dinh va thuc hien Hinh thirc ki luOt se ghi vac, hoc ba dm hoc sinh va thOng bao cho gia dinh biet Nhu vOy, theo nOi dung th'Ong to 08, em B chi vi pham Ian dau !chi gian thi cu thi viec nhan hinh thin ky luOt canh ca.° truck toan twang la chua ding Nguyen nhcin khdch quan: Do hieu truang chi mai huOng dan cho cac thay co hei dOng su pham ye viec xep loci hanh kiem cua hoc sinh nhung chin nhan manh vai trO tinh phap 13, viec xEp loai hanh kiem Do cong tic kiem tra, giam sat dm nha truang !Ong leo, tin tuang giao vien nen IchOng phat hien tinh tang vi pham thOng to 08/TT viec quyet dinh hinh thic kY luOt hoc sinh vi pham Nguyen nhcin chti quan: Do gido vien chit nhiem 16p 10A la gido vien tre, mai truang dugc met nam nen chua nghien ciru ky cac van ban phi') luOt ve viec xir 1Y IcY luat h9c sinh Do gido vien nha truang chua thuc su doan kit, phai hop cfmg trao dai de giai quyet cac van de kInac mac viec xep loai, danh gia cling nhu quyet dinh hinh thirc ky luat dm hoc sinh 1-16:u quà HQC sinh bi su xa lanh elm ban be, mat Reg tin dm phy huynh hyc sinh &Si vei nha truang, tao du luan khOng tat anh huêmg den uy tin nha truang Ky cuong nha truang bi giam slit giao vien tuY tien viec danh gid, xep loai, quyet dinh mitt ky lust hoc sinh IV BE XUAT GIAI PHAP Ve co sa phdp ly, can eft vao cac van ban phdp ly co lien quan de giai quy& tinh huang ten nhu: Luat gird() dye 2005 (sfra doi /tam 2009); Luat vien chi:re 2010, thOng to 58/2011/TT-BGDDT; thong to 08/TT cili a BO gib) dye 21 thang nam 1988 ve viec huang dan ve viec khen thuOng va thi hanh lust hyc sinh cac truang pha thong; Luat khieu nai nam 2011; Dieu le truang trung hyc co sec trung hoc phi; thOng va trung bye 016 thong c6 nhieu cap hyc Cac phucmg an duge xay dung va lua chyn de giai quy& tinh can phai can cu myc tieu da xac dinh Do do, tOi de nghi cac giai pita') nhu sau Giai pluip Mir nazi Sau xac minh cac thOng tin dung v6i don phan anti Hieu truang max i gido vien chit nhiem den trao dai true tiep, yeu eau Oa° vien phai khac phyc, chinh viec lcY Jul& hyc sinh.Sau do, den 'thrill kY lust ved hinh thfre khien trash tru6c hOi clang su pham Iru diè'm X& 157 nhanh chOng, kip thai, clang thai than chinh ne nEp, IcY cuang town twang Dam bao tinh trung thus, khach quan danh gia, xep loai bye sinh cling nhu khen thuang, kY lust hyc sinh Han chi Chua they dugc trach nhiem cue ngutri quan 19 viec tuyen truyen cac van ban phap ly va viec giam sat, kiem tra de gido vien ma viec daub gia, k9 luat hyc sinh Chua giai toe dugc thac mac, khiau nai cue php huynh hoc sinh ve quyen lgi cho minh, Van du Juan khOng tot, anh huOng uy tin nha truemg Giiii pheip Eh& hai Sau )(de minh cac thOng tin düng veri Hieu truerng mtri gido vien chu nhiem den trao del true tier), yêu cau gido vien phai khac phut, dieu chinh viec k.9 luat hyc sinh theo dung quy dinh, tao dieu kien de em B co su hoe nhap vad ban be, co su phan dau bye tap va ren luyen h9c 1(9 II va ca nhimg nam h9c sau Trao d6i true tiep vai php huynh em Nguyen Van B ve IC& qua xill9 dun khieu Hieu truemg nghiên ciru ky va tuyen truyen town the can be gido vien nhan vien nha trutrng ve cac chu truung, chinh sach cue nha nut, cac van ban tripe thi phip luat lien quan den gido due nhu Luat gido due 2005 (sira nam 2009); Lust via chile 2010, thOng to 58/2011/TT-BGDDT; thOng to 08/TT cna BO giao due 21 thang nam 1988 ve viec huerng den ve viec khen thuerng va thi hanh k9 luat bye sinh cac tnrang pha thOng; Luat Ichieu nai Warn 2011; Dieu le truemg trung bye cu ser, trung hoc pha thOng vi trung bye phi; thOng eel nhieu cap bye Cac can b0, gido vien vi pham deu phai chin trach nhiem truck hOi deng su pham dia trutmg, nganh, phdp luat Uu diem Dam bao doge su cong bang, trung thuc, khach quan danh gia, ?Cep loai, khen thuOng, k9 luat hoc sinh Hieu truang dam re cac chinh sach, van ban quy pham phap luat Viec xil 19 d6i veri can b0, gido vien, nhan vien vi pham song phai tao dieu kien cho bye phan dau, 'loan thien ban than, deng th6i mang tinh ran de nhac nha tap the su pham nha trueng thvc hien dimg chu truang cua Dang, chinh sach phip luat caa nha nuac va quy the cua nganh Darn bac, quyen lgi &la hoc sinh, tao du luan Vet va ngoai nha trutmg Ly.a chon giiii pluip Qua phuong an da trinh bay a tren fed ch9n phucmg an lam phuang an de giai quyet, xir ly tinh vi phucmg an theo ten la tot nhk, kha thi What Gidi quyet str viec c6 tinh, co 11/ nhat V TRINH TV GIAI QUYET Chuan bi 1.1 Tiep nhan don, phan loai don theo dieu kien xir ly, tham quyen giai quyet, de xuAt vai thti trutmg co quan huOng Tiep nhan don Viet khieu nai dirge thvc hien bang don khieu nai hoac khieu nai trtrc tiep Trutmg hop khieu nai cua phy huynh hoc sinh B dirge thus hien Wang don thi nen ban tiep nhan don phai kiam tra don khieu nai phdi ghi re ngay, thong, nom khieu nai; ten, dia chi dm ngutd khieu nai; ten, dia chi cila ca quan, to ca nhdn bi khieu nal; ned dung, 15, khieu nai, tai lieu lien quan den nOi dung khieu nai va yeu can giai quyet cua ngutd khieu nai Dan khieu nai phai ngutri khieu nai 14T ten hoac diem chi thi mai nhan Trong tinh hueng (fat ra, nha trutrng cu ban tiep nhan don theo quy dinh, c6 van ban dinh kern Phan loai don theo dieu kien thy 19 Ngutd tiep nhan phai phan loai theo dieu kien xi: 15f, bao gem don du dieu kien xir 157, don khOng du dieu kien xur 15/ Truac tién xac nhan loai don tinh teen la don khieu nai phu huynh hoc sinh dung ten mong muen xem xet hinh fink kS, luat cho minh Dan c6 ghi re thong khieu nal, nei dung pit anh ye viec xep loai hanh kiem va hinh thtic kS/ luat hoc sinh B, xet don du dieu kien thy 1St Val vai trO la cong tac vien tra cua nha twang tiep nhan dan phai xem xet va xac dinh day thuec tham quyen giai quy& cua hieu truOng truang THPT X, pith Da Lot, tinh Lam Deng, phai ghi lai nOi dung khieu nai cua phy huynh hoc sinh B bang van ban d De xuat thil trusting ca quan huemg xir 19 Dan khieu nai thuOc thArn quyen giai quyet va khOng thuOc met cac truOng hop kheing duqc thu 1Y giai quyet theo quy dinh tai Dieu 11 cna Luat khieu nai thi ngued xir 19 don de xuat thu truOng co quan, to chirc, don vi thy 19 a giái quyet theo quy dinh cua phdp 104 Trong tinh hueing cua tieu luau, ngtrai co thAm quyen giai quyet khieu nai lAn dAu la hieu tnrang trulang THPT X, pith Da Lat, Tinh Lam Deng Giai guy& khieu nai Viec giai quyet khieu nai phai bao dam chinh xac, khach quan, cong khai, dan chil, kip thai ya dung thAm quyen, trinh tu, thu tyc, thai han theo quy dinh cua phdp luat; bao ve lgi ich cUa Nha nuec, tap the, quyen va lgi ich hep pita') dia ca quan, to chirc, dan vi, ca nhan 2.1 Thy 1y giai quyet khieu nai, xac minh n(ii dung khieu nai Thy 1y Oil quyet khieu nai Trong thai hail 10 lam viec, ke tiz nhan &rye khieu nai quyet dinh hanh chinh, hanh vi hanh chinh, quy& dinh k9 luat can be, cong chirc thuOc tham quyen gidi quy6t ma kheing thu'ec met cdc truang hop ducc quy dinh tai Dieu 11 dm Lust khieu nai, nguai co thAm quyen giai guy& khieu nai Ian Tau hoac lan hai phai thu 19 giai quy6t Trong tinh hueng tieu luan, se co van ban thOng bao tie') nhAn thu 19 den phy huynh em B Xac minh nOi dung khieu nai Sau thOng bap thu 19 giai guy& khieu nai, ngträi ducre giao nhiem vu xac minh tien hanh viec xay dung ke hooch xac minh nOi dung khieu nai va cong be guy& dinh xac minh not dung khieu nai.Ke hoach )(de minh not dung khieu nai gem: Can dr phap ly de tin hanh xac minh: Lust gide dye 2005 (sfra dai nam 2009); Lust vien chirc 2010, thOng to 58/2011/TT-BGDDT; thong to 08/TT clia BO gido due 21 thang dam 1988 va viec huang dan ve viec khen thuang va thi hanh kY lust hoc sinh the truang pha thong; Luat khieu nai nam 2011; Dieu le truerng trung hyc ca sec trung hye pha thOng va trung hyc ph6 thong co nhiau cap hyc - Myc dich, yeti cau cua viec xac minh: la lam r6 nguyen nhan xap loci hanh kiem, hinh thirc kY lust bye sinh e6 dung quy dinh khOng, tra lai sy cong bang, khach quan; NOi dung xac minh: gu nai cua phy huynh hye sinh ve xap loaf hanh kiam, hinh thire ky lust hyc sinh; - Ca quan, to chin, don vi, ca nhan phal lam viec thu thap, )(de minh cac thong tin, tai lieu, bang chimg: Dan khieu nai, quy& dinh ky lust, bien ban chi:mg thue vice sir dung tai lieu giai thi hyc ki I, bier' ben hop xet duyet hanh kiam tha hyc sinh; Thai gian thuc hien tong cong viec, nhiem vu: 02/01/2018 — 06/01/2018 - Viec bac) can trail dO thue hien; Thank phan tham du buai cong bo gam: Nguai giai guy& khieu nai hose ngued co trach nhiem xac minh, nguai gu nai Viec cong 66 quyat dinh xac minh nOi dung khieu nai dugc lap Wen ban co eh& ky dia nguiri giai guy& khieu nai (hieu truth-1g) hoSe nguai co trach nhiem xac minh, nguai khieu nai Trong tinh huOng tieu luan, se co bién ban giao mot ban cho ben khieu nai, met ban cho ben bi gu nai va mOt ban ltru sa giai quyet khieu nai 2.2 Lam vice vai nguai khieu nai, nguai N khfeu nai, ca quan, to chin, ca nhan co lien quan, bdo cao kat qua xac minh khieu nai a Lam viec vii ngued khigu nai, nguai bi khieu nai Ngued gfaf quyat khieu nai hoac ngued co trach nhiem xac minh nOi dung khieu nai lam viec true ti4p va yeu cAti nguai khieu nai cung cap thOng tin, tai lieu, bang chUng co lion quan dan nOi dung khieu nai NOi dung lam viac dugc bien ban, ghi ro thai gian, dia diem, phan, nei dung Ira co chit Ic32 cua cac ben Bien ban duce lap it nhat hai ban, mOi ben gift met ban Vic cung cap thing tin, tai lieu, bang chimg, van ban giai trinh phai dugc thuc hien thai han 07 lam viac, ke tir nhan duge yeu cam Trong tinh cua tieu luau, nai dung lam viec Apr kip bien ban, ghi thai gian, dia diem, phan, nai dung viz có cha ky cfia cac ben Bien ban ben gift mat ban dugc lap it nheit hai ban, in & b Bdo cao kat qua xac minh nOi dung khiau nai Ngueri co trach nhiam ?de minh hoac To truáng T6 xac minh phai bap cao kat qua xac minh nei dung khiau nai bang van ban yeti nguai giai guy& khiati nai (hiau truemg nha truerng) Bao cao kat qua xac minh nei dung khiau nai gem cac nei dung dirge quy dinh tai 1Choan Dieu 29 dm Luat khiau nai, bac, cao phai the hien re' thOng tin va ngued khiau nai, ngueci bi khiau nai, guy& dinh hanh chinh, hanh vi hanh chinh hoac quyat dinh ky luat can be, cong chirc bi khiau nai, yau eau cda ngtrei khiau nai, can dr de khiau nai; kat qua xac minh del v&i tiling nei dung doge giao xac minh; kat luan nei dung khiau nai dugc giao xac minh IA dung met phan; kin nghi sira del, be sung met phan quyat dinh hanh chinh, hAnh vi hanh chinh bi khiau nai nhu sau: Gift nguyen viac xap loai hanh kiam "Y'eu" (tali vOi hoc sinh B vi bi khong the theo quy dinh tai diem c diau ctia th8ng to 58, kheng co hinh attic kSt luat "earth cao truac town truerng" nhu da ding be vi theo thOng to 08/TT dm Be gido dye 21 thang nam 1988 va viac htrang clan ve viac khen thuOng va thi hAnh kY luat hoc sinh cac truth-1g phe thOng thi hoc sinh bi canh cep truck toan to:mg Nhiing hoc sinh pham met cac khuyat diem sai pham sau day qua trinh thue hien nei qui nha twang, quyan han Nth nhiam vu cilia ban than se bi I-10i deng ki luat canh cao truik town truOrng - Mac khuyet diem sai pham da bi khien tacit truerc Hei deng ki luat nhe twang ma khOng chiu sCra chaa, van tai pham in - Da nhiau lan ten h9c, ten lao deng hoAc quay cop gl bAi cho ban lac kiam tra - MAc khuyat diem sai pham 16n, dfi chi IA met Mn, song co tat hai nghiem tong nhu: An cap hoAc cuOp giai a ye ngohi tnrbrig; co led n6i va hánh dung ve le vai Ufa)/ co giao; trau chic hoAc co hAnh vi the bi vai phu nix, vai nguen nuere ngoAi; co nhang biau hien re rang va gay fel trat to an ninh; bi cong an tam giam gift hoAc thOng bao cho nhA truing Net; danh co t6 chirc hoac mac nhang khuyat diem sai pham khdc c6 tinh chat va mitt dO the hai tuong throng - Hinh thirc ki luat canh cao fru& town truing se Wei ding ki luat nha truing de nghi Hieu truing quyet dinh va thuc hien Hinh thirc ki luat se ghi vac) hoc ba ctia hoc sinh va thOng bac) cho gia dinh Nat Nhu vay, theo nei dung thOng to 08, em B chi vi pham Van dati gian Ian thi cu thi viec nhan hinh thiic kSf luat canh ca p truck town truing IA chug &Mg CO giao chit' nhiem 16p 10B diau chinh vA nhart hinh thirc khian trach Bao cao kat qua xac minh thirc hien theo mau van ban ban hAnh kern theo ThOng to 2.3 Ban hanh, giri, cong Thai quyet dinh giai quyet khieu nai; lap, van 151 he so giai quyet khieu nai a Ban hAnh, gtiri, cong khai quyet dinh giai quyet khieu nai Can cu quy dinh cua phap luat, kat qua xac minh nOi dung khieu nai, ngtr6i giai quyet gu nai (hi'eu truing) ban hAnh quyet dinh giai quyet khieu nai Quyat dinh giai quyet khieu nai quy& dinh hAnh chinh, hanh vi hAnh chinh Ian dau thtrc hien theo quy dinh tai Diau 31 dm Luat khieu nai; Trong quyet dinh giái quyet khieu nai phAi the hien re' thOng tin va ngtreri khieu nai, ngutri bi khieu nai, nei dung khieu nai, can cu d6 khieu nai, yeu eau elm nguai khieu nai; kat qua xac minh nOi dung khieu nai; néu re can cu d6 ko't lulän nei dung khieu nai IA thing met phan; sfra di, be sung met phan quyet dinh hAnh chinh, hanh vi hAnh chinh bi khieu nai (d6i veri quyet dinh giai quyet khieu nai lAn dAu) Nth giai quyet cac van de khac co lien quan, cv the Witt nguyén viec 'Cep loai hanh kiam "Yeu" dai vai h9c sinh B vi bi khang cite theo quy dinh tai diem c di'eu dm thong to 58, khOng c6 hinh thirc ky luAt "canh cao trubc toan truemg" nhu da cling b6, CO giaa chu nhiem 16p 10A nhAn hinh thfrc khien filch Gui quyet dinh giai quyét khieu nai: Doi Arai quyet dinh giai quyet khieu nai quyet dinh hanh chinh, hanh vi hanh chinh: ari guy& dinh giai quyet khieu nai Ian dau: Trong tiled han 03 lam viec, ke tir c6 guy& dinh giai quyet khieu nai, ngtrbi giai quyet khieu nai lAn dAu c6 trach nhiem giri quy gt dinh giai quyet khieu nai cho ngtred khieu nai COng khai quyet dinh giai quyet khieu nai: Trong tiled han 15 ngay, ke tit c6 guy& dinh giai quyet khieu nai, hieu truemg cong 1)6 tai cuac hop ca quan Truemg hop ding 1)6 tai cuac hop thi phAn tham du cuac hop phai bao gam: Nguai quyet dinh giai quyet khiéu nai, ngtrai khieu nai Tnrac Wen hanh cuac hop cOng khai, ngued c6 than} quyen giai guy& khieu nai phai co van ban thOng bao yeti ca quan, to chire, ca nhán c6 lien quan biet trubc 03 lam viec quill ly ho sa giii quyet khieu twit Ngubi c6 trach nhiem xac minh giup ngubi giai quyet khiéu nai ma, lAp sa giai quygt khigu nai; tap hop nhfing thOng tin, Lai lieu, bang chUng, chimg dr lien quan den nai dung khieu nai, ket qua xac minh, ket luAn, kien nghi, quyet dinh giai quyet khieu nai duge hinh to ma sa giai quyet khieu nai den dOng sa theo trinh to sau: - Ma so giai guy& khieu nai: Thai diem met so la thy ly giai quyet khieu nai; - Thu thap, phan loai van ban, tai lieu, lap myc lye de quail IY; - DOng so giai quygt khigu nai: Thai diem dOng ho sa la ngued c6 thAm quyen awe hien xong viec gin guy & s dinh giai quy& khieu nai va ding khai quyet dinh giai quyet khieu nai Trong thei han ba muoi ngay, k'e ti thEri diem dOng h6 so, nguei co trach nhiem xac minh hoan viec sap lei), lap myc lyc ya ban giao h6 so cho bO phan luu trek ctia co quan duce giao xac minh hoac ban giao so cho 1)0 phan luu trek dm co quan khac theo chi dao cua nguiyi giai quyet khieu nai H6 so giai quyet khieu nai duce sap xep bao dam khai than, sir dung thuan tien, nhanh chOng theo hai nhOm tai lieu nhu sau: NhOm g6m cdc van ban, tai lieu sau: Don khieu nai hoac ban ghi nOi dung khieu nai twc tiep; thong bao thu 19, quy& dinh lap T6 xac minh; hoach )(de minh nOi dung khieu nai; bao cep ket qua xac mirth nOi dung khieu nai; quyet dinh giai quyet khieu nai; van ban thong bao, xi( 19, kien nghi qua trinh giai quy& khieu nai NhOm g6m cac van ban, tai lieu sau: Cac bién ban lam viec; van ban, tai lieu, bang chting thu th'ap dupt; van ban giai trinh ctia ngtrOi khieu nai, nguOi bi x khieu nal; the tai lieu khdc co lien quan den nOi dung khieu PHAN C KET LILO Trong thai Ic57 dei mai va Hei nhap, flgarth GD&DT phai ducmg dau Arai nhimg khO khan, thach thirc to lan, nhat IA viec xay dtmg, bed dtrang dOi ngii nhA gido va can b0 quart bri tuong ximg, co du !fang Igc chuyen mOn, pham chat dao dire tot la mot flitting yeti cau cap thiet Bei vi, b it luan va thgc dOi ngii nha gido va can 1)0 quirt bit gido dye luOn dugc xem IA lgc luting cot can cfla sg nghiep phdt trien gido dye va dao tao, IA than to quan tong nit& quy& dinh viec nang cao chat luting gido dye Chi thi 40-CT/TW dm Ban Bi thu Thing uong Dang ve xay dung, nang cao chat hang dOi nga nhA giao va can b0 quail 15,/ giao dye da chi it: "Nha giao Ira can b 6• quan 1), giao dye la Itec luting nOng cot, co vai trO quan trong" Thgc to hien tai cac co se( gird° dye not Chung, dac biet IA cac truang hoc, viec khieu nai va giai quyet khiéu nai van nhieu bat cap, chtra dung quy trinh, nguyen tae elm luat khieu nai, tir gay nen nhimg anh huang kh8ng tot den cong tac quart 15T, day va hoc Vi vay, vice giAi guy& khieu nai phai bac, dam chinh xac, khach quan, cong khai, dan chi!, kip thai va dung tham quyen, trinh tg, th6 tyc, thai han theo quy dinh cua phap luat; bao ve Igi ich cua NhA nuac, tap the, quyen va lqi ich hop phap cua eo quan, to chit°, don vi, ca nhan Bail hoc kinh nghiem rut a day IA: Can tang cutmg sg lanh dao did Dang dai vai cong tae quail 15/ hAnh chinh Nha ntrac Tuyen truyen bien rang moi chit' Chuang dtrimg Mi cad Ding, chinh sach phap luat cua NhA nu& cho dOng ciao quan chimg, can b0, cong attic, viên chirc hieu ro va to gide thgc hien Phat huy tinh chfi dung sang tao cila can bo co SO , tang cuang ph6i hgp vai cac down the co quan Nang cao vai tit) lanh dao elm ngtrai ding dau co quan Trong qua trinh nghien ciru thgc hien lam de tai: Val str hieu biat can han che, thai gian dau to cho nghién ciru co han TOi manh dan nett len flitting suy nghi, quan diem elm minh ve "Hieu trifling truang THPT X, ph6 DA Lat, tinh Lam Deng giai guy& khieu nai etia phy huynh hoc sinh Nguyen Van B ve is viac xap loaf hanh kiam hoc sinh B cu & hoc kST I, ndm hoc 2017 - 2018".Mdc da co nhiau co gang, song kh'Ong the tart khOi nhirng hp the va thiau sot Rdt mong nhan dugc nth:mg y kian dOng gOp cua cac thay giao, co giao de nhtmg nOi dung trinh bay tran ducfc hoan thin hcm, co the van dung vao thuc tin quan 151 mot each thiat thuc hon Dg Lgt, thing 12 nam 2017 Nguai viat tiau Juan Nguyan HA BP Tram TAI LItU TRAM KRA() I Hoc vien Quail 15T gian dyc - Trueng Can b0 quan15/ giao dyc ph6 H6 Chi Minh (2015), Tai lieu b6i throng nghiep vu cOng tac vien tra gido dye Qu6c hOi nu6c COng hOa )(a hOi chit' nghia Viet Nam (2011), Luat '