Giải quyết đơn khiếu nại về việc làm sai lệch kết quả học tập của học sinh trường THCS

BO GIAO DUC VA DAO TAO TRUONG CAN BO QUAN LV GIAO DUC TP HO CHI MINH TIEU LUAN CUOI KHOA LOP BO' WONG NGHWP VU CONG TAC VIEN THANH TRA MAO DUC TAI SO GIRO DUC VA DAO TAO LAM BONG KHOA HOC TUNGAY 21-29 THANG 12 NAM 2017 TA TAI "GIAI QUYET DON KHIEU NAI YE VI:EC LAM SAI LECH !CET QUA HOC TAP CUA HOC SINH TRIIUNG THCS X, HUYEN Y" NO Van Thtiy Ho vA ten hoc vien: Don vi cong tdc: Truarng THCS Lac Xuan MIX LIJC MO DAU NW DUNG MO TA TINH HUONG XAC DINH MUC TIEU X1Y Lt TINH HUONG III PHAN TICH TINH HUONG Nguyen nhan 5 Nguyen nhan khach quan Nguyen nhan chn quan Hau qua ciia tinh hu ting t IV DE XUAT NHUIVG GIAI PHAP Xdy dung VA phan 'Lich phuang an Lisa chon phuong an t6i uu va xer ti tinh hu6ng theo phucrng an da chow TO CHtt THUC HIEN GIAI PHAP DE DAT WIC MUC TIEU DE RA kIEN NGHI, DE XUAT 10 9 KET LUAN 11 TAI LIEU THAM ICHAO 15 MG DAB De co chat luting giao duc can quan li tot giao vien nhu tinh thAn Nghi quy& Dai hoi Ian thil IX Ban chap hanh Trung cong Dang, Chi thi 40- CT/TW 15/6/2004 ciia Ban Bi thu Trung uong Wang ve ,viec xay dung, nang cao chat luting dOi nha giao va can b0 quail giao due da khang dinh: "Phat trien giao duc vet dao tao Id quOc sach hang delu, la melt nlifing Aing lac quan ththc day str nghiep tong nghiep hem, hien dal h6a dot ntrac, la dieu kien de phat huy nguOn luc ngtrai Day la &itch nhiem cita toan bang, loan dcin, nha giao va can b6 quan li gicio dye la !tic p rong nOng cot, co vai Ire) quan trong" Hien nay, nu& ta co hoi su hap tac Oat trién, ngAy tang clap Cmg tat hon nhu cau y e vat chat va tinh than ciia nhan dan, nhat la cung ung cac dich vu cong cong Tuy nhien, cling co bieu hien ye so xuang cap dao dirt; 16i song that dung; chech hoeing; tut hau; gay ,mat on dinh chinh tri, trot to, an toan xa xoi mOn truyen thOng tot dap dan tOc; dieu cling anh huang den giao, dye Trong nhiling nam qua, nher chinh sach thing clan Dan& NM nu& ta col giao duc la "qupc sach hang clau" ma nen , giao dye Viet Nam co nhirrig tien vtrat bac to mot nguai Met chit den ca biet chit (phong Oa() Binh dan hoc vy); den nhirng cong trinh khoa hoc dirgc ca the gieri cong nhan va ngueing mei; do, hinh anh nha giao luOn duot xa hOi ton vinh, trail va quy Song, nhimg hien tagng "buOng 1611 quan IY" gay that thodt ngan sach dau to cho giao chic; cal cach gido doe theo ca the "xin-cho" da -MO ganh Ong cho giao dye, Nha ntrOc Wei; hay nhimg hinh anh "lu ma" dm nha giao cach hanh xir theo kieu "tuy ,thich"; da lam xau di mOi truOng giao duc !huh manh, tao tien cho tieu cac phdt trien KhOng phai bay gia chimg ta meri len tieng canh bdo ye nhOng hien tuong nay, nhung cb le so ,thay chai chinh ban than nganh giao duc qua "nang ve co che" clan den tinh trang chap va qudn ly gido duc Do clac diem dia nghe nghiep, (lac biet la qua trinh day hoc, ngueri giao vien tac clang den su hinh va phat trien nhan cach va tri thdc ctia hoc sinh khOng phai chi bang van kien thac cda ban than ma can bang ca trinh di) to twang, pham chat dao (lac, liana lac su pharn cda Trong gob Yoe glad due, danh gid IA met be phan hop thänh rat quan trong, la net be phan quan cila qua trinh gi g.° due va dao tao Neu coi qua trinh gido due va dao tao IA met he thOng thi danh gid dOng vai tit pilau bin cilia he thOng, co vai trO tich cue viec dieu chinh he thOng va la co s& de' dua nhang phan quyét cho viec del mati gido d ye va dAo tao "Danh gió la dua phcin quyet y 'ê gió tri czia mat su kien, no bao ham viec thu thap !hang tin sir dung viec &frith gia cita men chirong trinh, men [van pliant, mat lien trinh, muc tieu hay tiam Wang img dung act mat cach thirc dua nham myc dich xac dinh" (P.E Griffin,1996) "Qua trinh cicinh gici chit yEtt la qua trinh xac dinh mac d6 that hien cac mac lieu qua trinh gin() duc" (R Tyler) Nhu yay, danh gia phai can dr vao muc tieu day hoc, lam co so cho nhimg chid twang, bien phap va hanh deng gido dye tiep theo Cling cOThe not rang danh gid IA qua trinh thu thap phan tich va gialthich tilting tin mot each he thOng nham xac dinh muc tieu giao dye , phia ngueri hoc Danh gia co the la danh gia dinh de dat den the lacing (quantitative) dua vdo cac so hoc dinh tinh (qualitative) dua vac) cac kien va gid tit With gia cho ph6p xac dinh myc nett gido d ye dat co phu hop hay khOng va xac dinh mire de dat dugc muc tieu Ira tien trinh that hien myc tieu Vai y nghia va tam quan nhu the nen kiem tra danh gia la met mac xich lcheng the thieu ciaa tien trinh day hoc Tuy nhien, vi nhieu ly do, nguai gido vien lai chu g chn thing mtrc den khau Dan den vi pham quy che chuyen men viec thuc hien kiem tra danh gid Tir met tinh hungu the co that vita xay a ft/sang THCS X, lien quan den van de vi pham quy the chuyen men, vai trach nhiem cUa minh la met can be phu trach chuyen men am trueng , nen tei manh dan chon de tai: " Giai quyet dot khieu nai veyiec lam sai tech ket qua hoc tap cim hoc sinh a trtrirng THCS X Huyen Y" de clang tham gia gidi quyet, that:, ga vuang mac, Op phan vdo ceng tac quail 132 gido due dao tao tren clia ban huyen A NOI DUNG I MO TA TiNH HUONG Là met truOng THCS nam trung tam , xa caa huyen Y truerng THCS X duce chia tach thOng 08 nam 1996, ban dal truang co tong se can be qudn ly, giao vien, nhan vien Id 32 dOng chi Twang co met chi be Däng, co to chirc COng dodn co sec co to Dodn nien, Bei Thieu nien va co to chuyen men, to van phOng, co tong sO so han 400 hoc sinh duac chia 12 16p Theo ,quy dinh tai Dieu lethrong th Ph6 thong, nhd truang thyc hien chat nang, nhierrivy: To chic giang day, hoc tap va hoat dOng gido duc theo muc tieu, chuang„trinh gido duc phO thong cap THCS; Huy deng tr & em di hoc Mang de tuOi, thyc hien phO cap giao dye THCS va thong ma cha Ong deng TO chic kiem tra va cOng nhan hoan thdnh chucmg , trinh THCS cho hoc sinh nhd tru gng tré em dia ban; Xay dung, phat trien nhd trugng theo cat quy dinh caa BO Giao due va Ddo tao va nhiem vu phat trien giao due claa dia phuang; Phei hop vai gia dinh, cac to chirc va ca nhan tong dOng thyc hien hoat dong gido duc; TO chic cho can be quan li, giao vien, nhan vien va hoc sink tham gia cac boat (Peng xa hei cong &Mg; Thuc hien cac nhiem vu va quyen han khac theo quy dinh caa phap Mat Vai lOng yeu nghe, men tré, trdch nhiem yeti cong viec caa tap the can be, giao vien, than vien don vi, hang nam nha tnxérng lam tot cOng tac huy Ong va tri 98% tre de Mei di hoc, co 2% hoc sinh be hoc Nam hoc 2015-2016, nhä truang co 405 hoc sinh/12 lop, co s6 vat chat, trang thiet bi dam bdo, quy me truerng lOp thuan lgi cho viec day va he tren dia bdn .Trong tiled gian qua, barn sat nhiem vu caa tang nam hoc, nha truang vai vai trO hat nit caa chi be clä then khai co hieu qua cac cuec van thing va phong trao thi dua Nhd nubs va ngdnh phdt deng C6ng tac bei throng nang lire cho dei nga gião vien dugc quan tam Gião vien tich eye (lei mei phuang phap giang day, quan tam huang da p hoc sinh phuang phdp hoc tap co hieu qua, , clua ki nang cho cac ern, chat luting day darn bdo tot, gOp phan nang cao chat luting gido due toan dien Phong trdo thi dua "Hai tot" luen duce nhd truang coi Ti le hoc sinh dugc len lOp hang nam dat to 92% - 98%, ty le hoc sinh kha, giOi dat Yr 25% den tren 50%, chat luting giao d ye town dien tri tot, co tinh ben y ang cao Chat luting dei nga co nhieu buck Yen be,, hien 100% can be quail va giao vien truerng co trinh dO ciao tao chuan va tren chuan, dOng chi Id gido vien TPT giOi cap tinh, 02 dOng chi la giao vien day giOi cap huy'en, khOng co gido vien yeu ye Mang lye chuyen men Hang nam, 80% can be, gido vien co sang kién kinh nghiem a cac linh vtrc: Cal tien phuong phap giang day cac men hoc; nang cao chat luting gido dye; dOi mai cong tac qudn li gião duc, g6p phan kheng nhO viec nang cao chat luting cac boat cleng ctia nha truang "Tuy nhien do, i nga giao vien truang kheng ding deu, thugng xdy khieu kien Sy viec cy the nhu sau: Time hien ke hoach so 15/KH-KTrTHCS, ngdy 01 thang nam 2015 cilia Hieu truang truang THCS X ye cong tat kiem tra not be trueng hoc nam hoc 2015-2016, 10 thang 01 nam 2016, Ban kiem tra not be truang hoc tien hanh kiem tra toan dien hog thing su pham cua nhd gido Theo su phan cOng, dOng chi Tran Thi T, fly vien ban kiem tra, chiu trash nhiem kiem tra toan dien gido vien Nguyen Van B COng tac kiem tra dame trien khai gem du gib net, kiem tra chat luong hoc sinh va kiem tra toan b8 ho so chuyén men ciaa gido vien Qua du gia, cong tac to chirc day va hoc ciaa giao vien het sac chu ciao, hieu qua, hoat deng ciaa gido , vien va hoc sinh nhip nhang, cdc tiet day sinh thing, hoc sinh nam virrng thuc hanh tot nen két qua 'Jai kiem tra cua cdc em rat cao, that Wang nhu nhang gi to truOt den moi ngtrai , cléu danh gid ye thay giao B Tuy nhien sang ,buei chieu, kiem tra ho so, ce gido T Oat Men he so maa gido vien B c6 van de: Gido vien Nguyen Van B vao nham diem kiem tra tiet tna hoc sinh, kheng phal la ,m0t vaihoc sinh ma ld ca 16p Tuerng thay B kheng phat hien, nen co T mei Thay B den trao dei, co gido Trail Thi T c6 yeu cau thay B gidi thich nhung thay hang tang met Min rei nen: Minh bit vao nham cot rei nhung met tuan minh bi benh Ong, phdi nam benh vien, phal di lai nhieu nen viec chain bai vao diem mai co sv nham Ian do! CO gido Tran Thi T that su khO xir bai tir tn.rac den nay, thAy B la met gido vien guong mau, co trach nhiem truac citing viec duqc giao, cong tac soan, giang, chAm sea bdi va vao diem lu'On rat ,chinh xac kheng co sai , s6t.Cdc tiet day dot kiem tra du dieu kien xep hit, chat !wing hoc sinh co nhieu tien, be, cac he so khac deu day dn Cdc cong tac khdc throe giao den hodn tot Neu chi vi vao nham diem lam sai lech két qua xep loci ciia hoc sinh ma phdi danh gid chung kheng dat yeu cau hoac phdi xir In ki luat thi that kheng ,th6a clang Nhung xir nhu thé nao de vira dam bdo yeu cau nghiém dm ding tac kim isa,tra covc6 tinh va kheng änh huang den quan Bong nghiep cling nhuuy tin dm thay B ,- VA ding citing tiled hem do, Hieu truang THCS , X nhan duqc don khieu nai ciaa hoc sinh khieu nai flak/ Nguy gn Van B vao diem nham lam sai lech lc& qua hoc tap dm minh Don khieu nai cua hoc sinh co nei dung nhu sau: Em ten Trcin Van K, hien clang hoc lap 9a, truang THCS X,vao nsay 24 thOng 03 nam 2015, thdy B cho lap lam kiem tra I tiet man Ngli • van, buai em lam bed rat tat vet chat than bdi lam caa minh co the clot &roc dr 7-8 diem Tuy nhien, nhan ket qua chi las diem, ertt, cla trinh bay sir viec vai githo vien ba man Ngii van nhung thdy Ira lai rang diem so c1.6 la citing ,khi em vet ca lap yeu cau thdy tra bai cho có lap thdy lai bao nha truang clang gift bai )(le kiem Ira nen khang phcit lot Nay em lam dan de khieu nai ye diem so ctia em de co ket qua clUng stir hoc ctia em, neu nha truang khang glei guy& thaa clang thi gia Binh em se den Phang Giao dye cle khieu not Sau nhan &rot don, nhan dinh day lamei dung khieu nai van de c6 that nhu ,ce Tran Thi T kien nghi, nal !lei dung khieu nai co that ma khOng duet gidi quyet se gay mat long tin hoc sinh, anh huang tai uy tin cna gide, vien va ctia ngänh gido due Vi vay, Ban Giam Hieu, Ban chap hanh cong doan va ban tra nhan-dan nha truang xac minh khan truang gidi quyet vu viec Nhan nhiem vu duge giao, y thac duot trach nhiem van nhd truang, veri ngdnh, Ban Om hieu, Ban chap hanh ding (loan truang va ban tra nhan dan da hop ban va thong nhat: Met mat xac minh sty viec qua hoc sinh; met mat yeu cau thay B tuang trinh su viec va flop cho Ban Giam hieu Sau nhan duet twang trinh dia thay B se co huang xfr 15, help theo Qua xac minh cdc den tuqng va kiem tra lai cho thAy la ket qua diem se cha hoc sinh Id khOng kherp that, ket qua diem tiet cea em K lai cho vao cot ctaa em M, lam sai lech diem so, dan den sai lech ket qua hoc tap V ei phAn tuang trinh cua thay B, thdy B lai de'y toan be sai sOt,vi pham la nha truang yeu cau phal gap rat hoar' viec cham hal va vac) diem cong them phAn lo Fang cho benh tinh dm minh nen mai clan den vi pham Cuei cing thi thay B cling gin len Ban giam hieu nha truang bän twang trinh veri thi dung thira nhan sit saipham minh a , II XAC DINH MVC TIEU LY TINH HUONG Tren nguyen tac Vice khieu nai va giat quyet klueu nai phat dugc thuc hien theo quy dinh cia phdp luat; lido dam khdch quan, cOng khai, clan chi va kip thai", Hieu truang nha truang phan cOng cho tOi vai tvai trO Id Ph6 Hieu truang chuyen mon &rig chi B, tOi de mye tieu xi ly tinh hueng nhu sau: - Xac minh tinh chinh xac cia cac not dung khieu nai v gi yeu cAu trung thuc, chinh xac, dan chi, nhanh chOng - Giap nguai co thArn , quyen gidi quyet ,khieu nai dirt diem, nhanh chOng, hieu qua, tinh, dat ly \RI viec kien nghi bar) ye quyen va lgi ich chinh clang cia ngubi khieu nai, nham dam lido quy6n igi hoc sinh, 611 dinh du luth phu huynh hoc sinh va nhan dan dia phucrng Tang ,ctrang ki luat, ki cuang ngarth gido ,duc, lam lanh math boa mOi truang gido dye, lay Iai lOng tin cia nhan dan d8i v gi cac thay co gido, gia dugc hinh anh trail frog xa." hei dOi vari nguti thay a -Dam bag viec quyet khieu nai thuc hien theo quy dinh cia phdp luat, theo Dieu le truang trung hoc, cac van ban quy dinh cia ngAnh gido due va clAo tact ye viec kiem tra, danh gia ket qua hoc tap cia hoc sinh - Nang chAt lugng gido dyc town dien nha truang, thuang xuyen kiem tra, giam sat cac boat dOng gido dye cita the lap nha truang - Chan chinh viec kiem tra, danh gid cia gido nha truang va xi ly vi pham de lam gucmg cho gido vien nha truang viec t6 chic kiem tra, daub gia sai quy dinh - Ggp phan nang cao hieu lye, hieu qua quth 1Y a cac co sa gido d ye ceng dam bat) tinh ding clan cua chinh sach va phdp luat nha nuOc - Tang cuang, chi cOng tac phai hgp giaa nha truang va phy huynh, Ong deng va gOp phan ding co niem tin cia nhan clan \id° &rang loi, chit truong cia Hang, chinh sach, phap luat cia Nha mite, dam bdo tinh cOng bing xd III PHAN TiCH TINH HUONG Nguyen nhfin: a Nguyen nhfin khAch quan Thai gian hoan diem se gAp rut thAy B lai pith di 14i benh vien lo cho benh tinh cia " Dieu dugc the hien la qua trinh quan 132 cia Ban giam hieu nha truang va t6 chuyen mon chua chat che, chua thuc hien ding quy dinh hang thang phai kiem tra, ki duyet gido an truge len lOp nen mOri xdy tinh huOng gido via B vao diem sai ma khOng bi phat hien COng tac quan ly, chi ciao cia Ban giam hieu va t6 chuyen men buOng long nen de gido vien nha truang vi pham quy che chuyen mon va cac quy dinh lien quan den nhiem vy cua nha gido cho COng tac kiem tra not be cia nhd truang chua tien hanh thirang xuyen nen gido vien vi pham quy dinh Do chit quan vi nhang thin hoc truck gião vien B luOn thuc hien nghiem tic cac quy dinh cia nganh va la met gido vien coy thic viec thuc hien nhiem vy dugc phan cOng Gido vien B clang co nhting khO khan cuOc song gia dinh nen anh huOng den cOng tac nhung six quan tam cilia lanh dao nha truang, cua to chik COng doan va dOng nghiep don vi chua sau sat, thiet lbw va chua kip thOi DO xdy vi pham quy the chuyen m6n nhu truang hgp cua gido vien B thi cong tac quart 19, chi dao cua nha truang not chung chin tot, can phdi khac phyc ,clieu chinh b Nguyen nhfin Chu quan Ban than thdy , B khOng thirc dugc Nu qua ctla minh lam, lam trai vai quy dinh cita nganh, lam mat uy tin oh Nha twang, lam xau di hinh anh nguai thay mat nhan dan va phy huynh hoc sinh: Do hoan canh gia dinh thdy hien da anh ‘ ht.reng khOng nh6 ,den six tap trung viec chainbdi va vdo diem, dan den viec thay chuahien tot nhung yeu cAu, thuc nhiem vg &la mOt gido vien Can dr vao cac quy dinh cua nganh, Luat lao dOng; Dieu le truang THCS va Luat vien chdc, thi gido vien B da khOng thuc hien nghiem titc cac nhiem vu duac phan cOng, vi pham quy the chuyen men, anh huang den phong trao chung cua nha truang Trong yeu cau cua cOng viec doi h6i mOi can b0, gido vien va nhan vien lam viec m6i truang gido dye phdi la mOt tam guong sang de hoc sinh not theo Viec gido vien B chin khac phyc khO than ctla ban than, lam sai tech ket qua hoc tap dia hoc sinh la mOt diet' &lig dee, gido vien B da lam mat Icing tin cl6i Ban giam hieu va d6ng nghiep don vi Tit nhung nguyen nhan da phän tich tren, xac dinh muc tieu va phuang an giai quyet tinh huOng, to can di sau phan tich them hau qua cUa no Hau qua etia tinh hueng Tir tinh huOng gido vien B vi pham quy the c0a nganh va Luat vien chUc, voi ket lulan dia ban kiem tra not bo truang hoc, nett xfr 19 khOng thou tinh dat Ii co the dan den cac hau qua: - Do hoan canh gia dinh, ban than gido vien B thieu tinh than trach nhiem, thieu tap trungJa la cOng viec, to d6 khOng hodn nhiem vu dugc giao KhOng nhung vAy, gido vien B danh mat di su tin Wang dia lanh dao don vi, cilia ban be dong nghiep TruOt het, ban than gido vien B phdi chiu hinh thirc ky luat tuang ximg vel nhung sai pham cua minh va anh huang ye nhieu mat sy nghiep cna ban than - Do thieu trach nhiem cong viec, nen vien B da vi pham quy ch the chuyen mOn KhOng nhimg the, nhang hanh vi thieu trach nhiem cOng viec glen vien B cid anh lam anh huang den ne nep boat Bong, anh huong xau den cong tac gido dye town dien hoc sinh va lam anh huOng den uy tin cna ,truang THCS X Tu nhung phan tich nguyen nhan vä hau c0a tinh ,huOng a du viec xac dinh quy& tinh huOng la van de rat quan de tir dO dua cac phaang an myc tieu xu ly tai uu De xay dung dugc dOi nyi can b0, gido vien va nhan vien truang THCS X luon doan ket th6ng nhAt cao , cong viec, thuc hien tot nhiem vu chinh tri dm don vi, yeu cat dOi mäi va phat trien cUa nganh, cua clat nuOt ,thei dap img cong nghiep h6a, hien dai h6a hOi nhap quOc thi viec giai quyet tinh huOng tren can huOng tai cac myc tieu sau: Thfr nhiit, qua viec xit 19 tinh huOng, länh dao nha truang phdi lam cho gido vien B• thAy dugc nhung khuyet diem dm minh cong viec dugc giao va viec chap hanh cac quy dinh cita nganh, dm don vi Qua viec xit 19, de gido vien B thay r6 nhang khuyet diem yemkern cila ban than, to coy tilde ren luyen ye moi mat de co nhfing Men phap phan dau vuon len, vugt qua moi !man canh khO khan de both nhiem vu &rot giao Thin hai, gift nghiem quy the tha nganh va cac quy dinh cua phap luat, cua Nha nuac Qua gidi quyet tinh huOng tren, can lam cho can be, gido vien, nhan vien thay duct tinh nghiem tuc moi hoat dOng cua nhä truang Cdc cap quan ly co bien phap viec to chirc cho can be, gido vien va nhän vien toan nganh hoc tap va thuc hien chi) twang, chinh sash tha Dang va phdp Mat tha ,Nha nu& va cac quy dinh nganh CO ke hoach day manh ceing ‘ tdc - kiem tra cac cap Tang cuang cong Mc kiem tra not truang hoc nham tang cuang kY twang, ne ne'p va ngan than, khac phuc cac hien tuang tieu the the boat demg tha nhd truang Thtlr ba, giAi quyet tinh hueng ten dam bao dugc su hop tinh, hop ly beri nguyen nhan cua tinh huemg Qua viec )(Cr ly cling la met btrac de cho doi ngil can 1)0, gido vien va than vien truerng THCS X not rieng NM can b0, gido vien Ira nhan vien cita ngänh, cilia cap hoc not chung thdy dugc tinh nghiem minh viec chap hanh luat phap Ira cac quy dinh ctia ,nganh, tir dO nhin nhan, to clanh giA lai cong viec tha ban than minh de" su dieu chinh, bO sung cho phu hop DOng thai gift lay lOng tin dm phi huynh va hoc sinh doi vai nhftng nguai lam cong tat nganh gide) due TM- li •, sau xir ly vi pham tha gido vien B, chat luang gido dyc, giâng day tha nha truang dirge nang len IV DE XUAT NHU'NG GIAI PHAP My dirng va [lan tich phtrong an NT &' co ser phap 1Y, can dr vac' cac van ban phdp luat co lien quan de gidi quyet tinh hu6ng tren nhu sau: Lust tra (2010); Luat Khieu nai (2011); Luat gido due (2005) dugc sira den be sung nam 2009; ThOng to 39/2013/TT-BGDDT, Huang dan ye tra chuyen nganh linh vuc gido duc;Luat vien chin; Nghi dinh s8 42/2013/ND-CP 05/9/2013 oh TIM Mang chinh phO y6 TO chile va hoat dOng tra gido duc; Thong to set 31/2014/TT- BGDDT stra dei,130 sung met so di6u cua thOng to cua Thong to 54/2012/TT-BGDDT 21/12/2012 Quy dinh ye cells tac vien tra gido cluc.Cdc phuang an duos xay dtmg Ira lira chop de" giai quyet tinh hurling can phdi duos can dr num tieu xac dinh Do do, tOi de xudt cac phuang an giai quyet nhu sau: * Phtrcmg an 1: Can cir vac) the van ban huOng dan cita nganh va cac van ban co lien quan, khOng can hop Hei dOng sir pham nhä truang, yeu cau gith vien B viet ban kiem diem, cuOi tram cat town b() thi dua doi vai ,gido vien B IIu diem: VO1 hinh thus ky luat cat thi dua del v gi sai pliant tha gido vien B se co Mc dung ran de cao dOi \Teri nguai khdc Ky thong, ne nap tha truang se dirge time hien nghiem Mc hon Hinh thirc ky luat tren ginp cho nhting can be, gido vien va nhan vien khac rut kinh nghiem viec thuc hien cong viec dugc giao tot hon Nhuvc &Om: Thgc hien phuang an co the hop ly, nhung khOng hop tinh Ben xfr ly met tinh quan IY hanh chinh nao cling khOng thuan My can co vao cac van ban phap luat ma can dr van thuc te Day la Ian dau tien gido vien B vi pham hodn edit gia dinh Mac du thuc hien theo phuang an nay, co the gido vien B se khde plum khuyet diem nhanh hon , nhung cling co the sinh nhang bieu hien tieu cue, bat man, khOng tam phyc, khau phpc Chang nhimg the se dnh huang den tam ly, to tueing von Bang co van dê Neu thuc hien theo phuang An thi khOng chi lam gido vien B ma lam cho mat s8 can ba, gido vien va nhan vien truing kh6ng clOng tinh va Ong N * Phirong an 2: Chi can cir \Tao Mang so s6 sdch (sai tech diem s6) cac van ban huang dan , c8 tinh phap ly co lien quan nhu Luat ,gido ,due; Luat lao clang; Hieu truing quyet Binh xep loai gido vien khOng dat yeu cau, deng thin lap tiro bdo cao len cap (PhOng Gido dye va Da° tao huyen Y) Uu diem: Xir 19 theo phuang an gial guy& dirge tire thii cong viec co lien quan den dot kiem tra nOi bo, gtup gido vien B thay duqc chi vi lam sai lech ket qua hoe tap dm hoc sinh ma anh luring film tié'p khOng tot den ket qua xep loai toan dien dm hoc sinh Cdc ca nhan don vi cling thay dirge sit nghiem tic caa can ba kiem tra, sr nghiem the dm lath dao clan vi viec daub gid, xep loai gide vien, moi ngtrai se có nth nhiem, co gang han viec hoar' cac ding viec dirge giao Noise dijm: Chua dicing vien kip than gido vien B de vuert qua hodn earth khan cua gia dinh de thyc hien tot nhiem vu cua minh cling nhu cong viec khac nha truing giao cho Chita chi cluqc khuyèt diem dm, Ianh dao nha truing, cac t6 chuyen men co lien quan del yen vi pham cna ca nhan thay B * Phtrung an 3: Ban giam hieu nha truing to chirc hop Hai clOng sit pham Mid truing, chi rO sai pham cua gido vien B gip y phe binh, nhac , nha gido vien B khOng dirge tai pham kid phdi dOng died Ban giam hieu (ma true tiep la Sing chi PhO hieu truing phy trach chuyen men ) cling thang than nhan ,khuyet diem khOng thyc hien nghiem ding Mc quart 11 chuyen Yeu eau gido vien sodt lai viec kiem tra, clanh gia Iva ghi ket qua chinh xac, trung thkrc Yeu eau to chuyen men, Ban chap hanh cong doan quan tam giiip di, clang vien de gide, vien B vuot qua kh6 khan, han tot nhiem vu U'u diem: Phuung an phi' hgp vii bean canh gia dinh va ban than gião vien B Mat khdc, day la Ian dau tien gido vien B vi pham quy che Han nth gido vien B khOng co tinh vi pham Cdch gidi quyet quan tam den ca yeu TO chit quan va kith quan nen c6 tinh co 11, kheng tao mac cam cho, nguai vi pham, kao moi vien don vi xich gan nhau, tao doge mOi dodn ket not 166 NI/ew diem: XI/ 19 theo phuang an c6 the an den viec sira china, dieu chinh c6 the cham hon each xir 11 hanh chinh don thuan Ltra chip phuang an ton tru va xir li tinh Fluting theo phuang an clA chin: Sau phan tich tru diem va nhugc diem ciia mOi phuang an, can cir vac) cac van ban ye phap lust co lien quan nhu theo diem Dieu 16 lust vien chic quy dinh: "CO thine to chic k9 lust va filch nhiem hoat clang nghé nghiep; thus hien dimg cac quy dinh, not quy, quy che lam viec dm don vi sit nghiep cong lap" thi gido vien B da vi pham dieu 16 dm lust vien chic Nhung theo Nghi dinh 75/2006/NDCP 08 thang 08 nam 2006 ye to chic va hoat clang cua tra Gide, dye, quy dihh tai dieu 1: "Thanh tra giao d ye thyc hien quyen tra pham vi quan 19 Nha nine ye Giao due, nham dam ha° viec thi hanh phdp lust, phat huy nhan to tich cue, phOng ngira va xi 19 vi pham" Nhu vay, ben canh viec xir ly cac vi pham nganh gido due, viec phdt huy cac nhan to tap the va mat tich eye moi nguii can ba, giao vien va nhan vien deu phdi dirge coi va nghiep vu tra ciza BO Gide' dye va Dao tao da dinh hiring vai trO, vi tri, muc etch cua tra gião tugng tra, tra gido dye tae clang tan that, hanh vi due "Vii nguai, nang cao tinh than trach nhiem clang vien, thfic clVy viec thuc hieu nhi01 vu, win nail, gilip di sira china sai sit, khuyet diem" (Qudn ly Gido due va Dâo tao — 10 quyen 2, I-M Nei 2002, trang 134) Nhtr \Tay dC gilAp gido vien B nang cao tinh than trach nhiem vuert qua mei khO khan thee hien tot nhiem vu dia minh thi thee hien phuong an tee "t ei chec hop toan truang, chi PO sai pham, gOp y phe binh, nhac Ws, Ban giam hieu thang than nhan khuyet diem; yeu cdu thay se diem be men,meci, dOng tiled ghi lai toan be diem se met each chinh xac va cOng be vai Wan the hoc sinh lOp 9a, be' phan chuyen mOn se kiem tra viec khac phuc sau ngay; quan tam giep der, dOng vien gido vien B vugt qua khO khan, !loan tot nhiem vu" Id phuong an phii hop nhat Tei cho la day Id phuong an tOi uu de ly tinh huOng sai pham quy the cua gido vien B V TO CHEC THEC HIEN GIAI PHAP BE BAT DEQC MUC TIEU BE RA De thee hien phuong an da chon, toi thee hien qua cac &rem sau: Thin nhat: Ban giam hieu, chia tich COng doan pha truang, to truang t6 chuyén mOn va Ban kiem tra not be hop de thOng nhat ke hoach va hueng giai quyet sai pham cria gido vien B, dOng tiled yeu cau gido vien B viêt ban Wang trinh va to kiem diem Thin hai: T6 chirc hop Wei deng su pham nha truang de phan tich, chi re nh&ng khuyet diem ton tai, mire dO vi pham cua ea nhan B, dOng theri chi re each nhiem lien quan ciAa Ban giam hieu; DOng Mei hieu treeing phan tich re sai pham lid nit kinh nghiem cho gido vien B va cho ca HOi dOng sir pham nha twang y e quart ly hoat dOng ctia to va cita truang .* Tht? ba: HOi dOng truang hop )(et va guy& dinh ky luat khien trach Can dr vao cac van ban luat phdp, can cir hA so Hei dOng truang THCS X va qua y kien phan tich cua cac vien Hei dOng, Hieu truang la chi) tich Hei dOng truang THCS X guy& dinh hinh thee ky luat v g i hinh thee khien trach veil gido vien B Thir tir: Th8ng bdo hinh thee ky luat gido vien B Hei cteng su pham nha treeing Thin närn: Ktem tra lai toan bei qua trinh xem xét, tien hanh cac thu tec xir IY vi pham ctia gido vien B Thin saw Hop hei dOng su pham twang THCS X de ri g kinh nghiem, bai hoc tic tinh hueng teen ket hop lam cOng tac gido due to tueng toan tare:mg VI KIEN NGHI, BE XUAT Tir tinh huOng tren, de nsan ngira ce hieu qua cac twang hop tucmg to va giai guy& nhanh gon cac tinh huOng clang xa'y ra, ngtrai viet kien nghi: DOi vai cac co quan Däng, Nha nixec: Can ban hänh cac van ban hanh chinh twang clan ce the luat Lao deng; Luat giao due; Luat vien chde den tan tay cUa mot can be cOng chec de ho hieu dugc nheng viec can lam, nheng hanh vi bi cam veil Pheng gido due va Dao tao huyen Y, can tang cuang cOng the kiém , tra va che the bdo cao dinh ky Nang cao hieu lye quail ly ye quy the chuyén men, nam bat hoan canh, dieu hen dm cac can b0, gido vien va nhan vien de be tri pit cOng giâng, day tai cac truang hop ly ban Dei veil twang THCS X: Ban giam hieu nha truang can quan tam tang cuang ding t e kiem tra nal be truang hoc, thuang xuyên kiem tra viec thee hien chuyen de va kiem tra Wan dien &Ai vei can be), gido vien Aid nhan vien : Sinh hoat chuyên men dinh ky deu dan va co chat luting, dart gid sat hop uu khuyet diem dei vai cac can be, gido vien va nhan vien duct kiem tra Xay dung tieu chi thi dua phti hop de' can be, gido vien va nhan vien co gang phan &du 11 Chi b0 nha truang, ceng loan, doan nien nfid truäng gan gin eking vien cac can b0, gido vien va nhan vien truemg co gang vuan len moi heiat dOng chuyen mein vtrat qua moi khO khan de hoan tot moi nhiem vu Doi vai can b0, gide) vien va nhan vien nha Can nam vi-mg not dung cac loai van ban ye luOt phdp, nhat la cac van ban lien quan den ngdnh gide) due, cac quy dinh cua nganh Top trung hoan chinh cac loai ho sa thidu, gia gin va phat huy luang tam va trach nhiem cua nguai lam nganh Ciao duc va thut hien tot cac cuOc van dOng va cac phong trap thi dua cua nganh va dan vi Oat Ong - Tang ctremg ceng Mc bei &Ong chuyen men, nghiep vu clanh gia cho gido vien 12 KET LUAN Tinh huiing "Giii quyet dun khieu nai ve viec lim sai tech ket qui hoc tip ctia hoc sinh it trtrimg THCS X - Huyen Y" la eau chuyen c6 that cOng tac giai quyet khieu nai, to cao then gian gan day tai truang THCS X Tfr cau chuyen tren, c6 the rut nhi'eu ket Man va bdi hoc quy bau ye cong tdc gidi guy& khieu nai thuec thank quyen cua Hieu truang cac truang va ding Mc quail ly nOi chung tai cac truang Trugt het Id vai trO eria ngueri c6 thAm quyen gidi guy& khieu nai, to cao: C R3 &du ngugi dimg clAu ca quan, dan vi xac dinh re thank quyen cna minh dOi vai cling tac nay, luOn quan tarn chi dao sat sat, thugng xuyen, kip then, thing quy dinh et) a phap lust, giai quyet dirt diem tirng vu viec cu the thi a d6 tinh hinh it pink tap Khieu nai va khieu nai vugt cap Ice° dai it xdy Thir hai, Hieu truang phai xac dinh giai guy& khieu nai, to cao IA met cOng viec rat nang na, rat kh6 khan Nen viec phan cong can be phu trach phdi clang ngueri, dUng viec, lam cho can be gial quyet khieu nai, to cao c6 dieu kien danh nhieu , thgi gian va arc lue de tap trung vac) chuyen mOn chinh Can bo giai quyet khieu nai, t8 cao phai la ngtrg i vira c6 phong each lao ciOng khoa hoc, than vita c6 khA näng tram bat van de, xfr 1Y tinh huOng nhanh nhay, chinh xac, c6 kin näng chi) clOng de xuat bin phap giai quyet c6 hieu qua cac van de phat sinh Thuang xuyen tiep can, nghien cum, tap hop met each c6 he thong cac van ban luOt ye khieu nai to cao, cac van ban Mat c6 lien quan den nganh giao due Ngoai ra, thuOng xuyen hoc tap, trau dei, ren luyen ky Mang gidi quyet khieu nai, to cao la ye cnng can thiet CO nhu yAy, viec xd ly don thu khieu nai, t8 cao mái trei shay, den dugc v gi ngued c6 than quyen giai quyet kip thai, ching quy dinh, tan') tinh trang ten Bong kéo dai, hoac xir ly chain chap lam sinh khieu kien phire tap Viec dOi mai kiem tra, danh gia la met van de sei deng thkrc tien day hoc hien nay, viec ,nghien dm, Img dung cac phuang phap, leY thuat kiem tra va danh gid qua trinh va ket qua day hoc met each kith quan, chinh xac va nhanh ch6ng Trong hoar acing day hoc, viec kiem tra va danh gia khOng chi don thuan chu vac, ket qua hoc tap oh ngueri hoc ma c6n c6 vai tr6 to I gn hem viec thnc dAy deng co, thai de tich cue, chiS dOng va sang tao hoc top dm nguen hoc, hoan thien qua trinh day hoc va kiem chting chat lugng, hieu qua gig hoc cling nhu trinh dO nghe nghiep gido vien Cac hinh Mire kiem tra, danh gia theo truyen thong hoat deng day hoc Mang ve danh gia khd Mang ghi nhá, trinh bay lai nhting not dung ma ngueri day truyen thu nhu kiem tra van dap bai hoc cf.), kiem tra viet thai gian ngan hoac dai theo chuang, muc cua bai giang yv da va dang bee Ili nhieu han che nhieu nude tien tien tren the giai da nghien elm va van dung ket him cac phuang phap clan!) gia nhtr: luan ma, phOng van,van dap, trac nghiem (test) khdch quan Cdc bo trac nghiem khach quan (test) duce nghien cuu Mir nghiem ray ding phu cho tong loci hinh day hoc va mix dich khac (Trac nghiem tri th8ng minh IQ; Trac nghiem, kiem tra tieng vv ) Cling c6 nhang loci mac nghiem danh Anh; Trac nghiem kiem tra Mat giao gia don gian de' dap (mg yeu cdu danh gid kien thirc hoac ky näng mot bdi day ly thuyit hoac thus hanh Trugc thkrc flan tren dOi hei nguai giao vier' phai khOng ngimg no km va Oat nhanh nhay viec nam bAt cat mad nhAt IA khan kiem tra, danh gid Trong qua trinh nghien cuu thuc hian lam tiau luAn: Vai su hieu Hat can han cha, thai gian crau to nghien thu chua nhieu Tei manh dan neu len nhirrng suy nghi, 13 quan diem da minh ye xir lyT tinh huang " Giii quyet dun khieu nai ye viec lam sai Lech ket qua hoc tap dm hoc sinh ir truirng THCS X - Huyen Y" Kinh thug quy thay, co! Tieu luOn duac, thuc hien mat then giankha gap tOi vira von dung kiCn thnc tn cdc chuyén de' quy thay giang day nen lap va On dung cac kinh nghiem thuc if& cOng tac tai co quan don vi de hoan hanh BuOt clan al) can phdp luat ve, khidu nai, to cdo van dung vdo tiéu luOn nén chac chan khOng tranh khOi nhiéu thiCu sot Kinh mong quy thay, co chia se gOp y, 'thy dung de sau de chAng tOi lam tOt cong tac Ong tdc vien tra T6i cling xin &roc girl tat cam on chan den quy thay co cid giâng day cling nhu town thé thay cob truCmg can b6 quail ly gido duc da giap d&, tao moi dieu ki'en tOt nhat.d'e tat hodn ti'êu luan 14 TAI LIEU THAM KHAO Tai lieu bei duang nghiep yu cOng tdc yien tra gide duc nam 2015 ( Truang can be quail ly gide duc TPHCM va Hoc vien quail ly gide duc) Dang COng san Viet Nam ( 2014), Nghi guyet 29, Ki hop thu khea XI ye d6i mai can ban va toan dien gide duc va no tao " Lust gide dye, nha xuat ban chinh tri pee gia, Ha NOi 2005 Dang COng san Viet Nam ( 2014), Nghi guy& BCHTW Hang khoa VIII, NXB chinh tri guec gia, Hd Nei 1996 Chi thi 40 BCHTW 15 thang nam 2004 ye viec nang cao chAt luting nha gide va can be guan, ly gide chic Luat khieu nai, nhd xuat ban chinh tri QuOc gia ( 2011) BO Gide duc va Da() tao, Thong to 58/2011/TT-BGDDT ban hanh 12 thdng 12 nam 2011 ye ddnh gia xep Iasi hoc sinh cuOi nam , ThOng to so 40/2013/TT-BGD DT 18 thang 12 nam 2013 quy dinh ye tiep cong clan, gidi guy& khieu nai, giai guy& to cao ern Be Giao duc va Dao too Th6ng to so 07/2013/TT-TTCP ngdy 31 thang 10 nam 2013 cua Thanh tra Chinh phu ye quy dinh, guy trinh giai guy& khieu not hdnhchdnh 15 ... thong cap THCS; Huy deng tr & em di hoc Mang de tuOi, thyc hien phO cap giao dye THCS va thong ma cha Ong deng TO chic kiem tra va cOng nhan hoan thdnh chucmg , trinh THCS cho hoc sinh nhd tru... hem do, Hieu truang THCS , X nhan duqc don khieu nai ciaa hoc sinh khieu nai flak/ Nguy gn Van B vao diem nham lam sai lech lc& qua hoc tap dm minh Don khieu nai cua hoc sinh co nei dung nhu... khieu nai ve viec lim sai tech ket qui hoc tip ctia hoc sinh it trtrimg THCS X - Huyen Y" la eau chuyen c6 that cOng tac giai quyet khieu nai, to cao then gian gan day tai truang THCS X Tfr cau chuyen