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NHA TRANG UNIVERSITY FACULTY OF FOREIGN LANGUAGES *** Subject Outline & Practice WRITING NHA TRANG 1/2016 Subject details Subject name WRITING Units of credit Study length 15 weeks Prerequisite / Co requisite Suggested study Commitment Term Writing Subject Coordinator/ Lecturer Contact details Nguyễn Phương Lan Approximately class hours per week 1/1016 Tel: 0983729979 Email: phuonglannhatrang0606@gmail.com The subject outline contains important information Please ensure that you read it carefully It is also strongly recommended that you keep this copy of your subject outline for future reference Course objectives: After the first term of the second year the students get the upperadvanced level of English Teachers help the students to learn how to write good small advertisements, memoranda, business letters , a CV and good reports Especially, the students have to pay tattention to the requirements for CAE writing as the follows: “Candidates who not address all the content points will be penalised for dealing inadequately with the requirements of the task Candidates who fully satisfy the Band descriptor are likely to demonstrate an adequate performance at CAE level.” Band 3: the candidate;s writing has a satisfactory effect on the target reader The content is relevant with some development of the topic Information and ideas are generally organised logically, though cohesive devices may not always be used appropriately A satisfactory range of structures and vocabulary is used, though word choice may lack precision Errors which occur not cause difficulty for the reader Register and format are reasonably appropriate to the purpose of the task and the audience Subject objectives The specific objectives of this subject are to help students to: write small advertisements write memoranda write a business letter (Request letters, Letters Of Application, A CV or curriculum vitae, Letters Of Complain) write a report Subject structure The structure of this subject for on-campus students comprises: • One periods lecture per week Subject materials Lecture notes (mainly from the text books) and essential readings which are recommended in each topic are key materials for this subject Additionally, further readings, discussion questions, exercises and problems solving will help students understand thoroughly the fundamental issues of writing business letters and reports Prescribed textbooks: SUBJECT HANDOUTS CAMBRIDGE CERTIFICATE IN ADVANCED ENGLISH– Cambridge University Press CAE Practice Tests Plus 2, N Kenny & P Sunderland, Longman References: * College Handbook by John C Hodges * Error – Free Writing by Robin A Cormier * Technical Writing by Michael H Maerkel * Writing Technical English by Tim Harris * Writing Academic English by Alice Oshima and Aron Houge * Writing Power by Nancy White Proposed schedule Time Week periods Content Introduction the subject Tutorial 1: - Guiding about learning the subject - Group formation, assignment requirements, presentation, feedback and homework Week 2 periods Week periods Unit 1: WRITING IN NEWSPAPERS Lecture + Practice Unit 2: NOTES AND MEMOS Lecture + Practice Unit 2: NOTES AND MEMOS Lecture + Practice Unit 3: BUSINESS LETTERS Lecture + Practice Unit 3: BUSINESS LETTERS Week periods Week periods Week periods Week periods Week periods Week periods Week 10 periods Week 11 periods Week 12 periods Week 13 periods Week 14+ 15 Lecture + Practice Unit 3: BUSINESS LETTERS Lecture + Practice Test Unit 4: REPORTS Lecture + Practice Unit 4: REPORTS Lecture + Practice Unit 4: REPORTS Lecture + Practice Unit 4: REPORTS Lecture + Practice Revision + test Fieldtrip + Exam Assessment Assessment for the subject will be on the basis of: Contribution 5% 5% 10 % 30 % 50% Assessment points Attendance Homework fieldtrip Mid term tests (2 tests) Final exam: Writing Home work for ALL groups Do all the practices for each unit and then send the feedback to the teacher Deadline: a week before each unit Write a CV, a cover letter and a report TABLE OF CONTENT UNIT I WRITING IN NEWSPAPERS UNIT II NOTES AND MEMOS UNIT III BUSINESS LETTERS UNIT IV REPORTS UNIT 1:WRITING IN NEWSPAPERS The British magazine Private Eye has published a regular feature called True -Stories' for many years It contains short articles taken from newspapers from different English speaking countries These articles are always either very srrange or very funny In this unit we shall look at the way this sort of short " article Is written and you will be writing your own True Stories' 1.1 Have any people in your class heard any stories recently from newspapers radio or television that have been strange or amusing? Tell your class about trie story, where you heard or read it and why you thought it was interesting Journalists often write in very similar ways, even if they are writing for different newspapers * First they introduce the most important person or people in the story * Then they write aboutthe main event or events * Finally they describe the outcome of these events 2.1 Organisation Read the two short newspaper articles below and decide where each of the sections above begins Write down the first five words of each section Model text Model text Trapped under his car for six hours, Mr Gordon Pickrell of Kingston told the police: 'I broke my arm when the car turned over in the accident and it was balanced just above my shoulders and neck I was in a great deal of pain and very frightened 'However, the cause of my attack on the rescue team was not the pain It was having to listen to a cassette of the rock group WHAM! playing over and over again throughout the entire period At first they rnade me think I was going mad, then thought I was going to die Then wanted to die ' ‘That was why I hit the ambulance man when I was finally released.' Asked why he had decided to leave the hospital a few moments before was his operation was due to start, Mr Kevin Heatherton said: 'I was lying down waiting for the anaesthetic when two surgeons began to argue about who was going to the work Seconds later one hit the other with his fist! and they started to fight ‘As they struggled with each other on the floor of the operating theatre I slipped away’ 2.2 What you think would be the best titles for these articles Choose one of the following or write your own titles -Insult to Injury -A Narrow Escape -Theatre Drama -Rescuers Assaulted -Dangerous Doctors Article 1: _ Article 2: _ Writing task Both of these extracts below could be the beginnings of short newspaper articles, but they are not written in an appropriate style Work with a partner to rewrite the extracts so that they could make more appropriate beginnings for newspaper articles Article Mrs Shano Urati of Tokyo, was interviewed at her mother's house She said: Article Mr JohnTopton, a counter clerk at Barclay's Bank, Snairwell, was interviewed outside his place of work He said: Writing task Work with a partner to put the rest of Article into the right order Remember that the article will need a surprising or interesting ending His hair had shown no signs of returning After accepting this advice he ate nothing for 40 days and on the 41" he died A street-doctor convinced him that the only certain way to cure his baldness was to fast My husband worried about losing his hair (Private Eye, 16th October, 1987) The rest of Article contains several mistakes and needs to be rewritten Working with a partner, rewrite the article so that it presents the information clearly and contains no grammar, spelling or punctuation mistakes Improving your writing Mr John Topton, a counter clerk at Barclay's Bank, Snairwell, was interviewed outside his place of work He said: ‘'We was busy at lunchtime and there was a long cue All at once a man came under the rail, stuck a gun over the counter and demand the money in my cash drawer I was about to followed the manager instructions for hand over some moneys and press the alarm's bell, when Mr Bobby Grove, a customer who is waiting to be served, and came up behind the man, grabbing him anc shouting, "Queue jumper!", marching him out of the bank and into the street It was quiet the relief.' Writing task 6.1 Use the notes given below to write a short newspaper article about an incident that took place in France Begin your article like this: 'Reporting on the results of Operation Good Driving .' Country: France Person involved: Minister of Transport Monsieur Pierre Manaingerie Situation: Police wanted give cash prize good drivers BUT could not find any Motorway patrols search Found one good driver but he suddenly went fast (140 kph) - disappeared into thick traffic No one wearing seat-belt or within speed limit 2nd good driver went past red lights (no good reason) Action:' No prizes - driver through red lights must pay large fine. UNIT 2: MEMOS A How to Write Memos What is a memo? A memo is: Example Memos Why write memos? Memos are useful in situations where e-mails or text messages are not suitable For example, if you are sending an object, such as a book or a paper that needs to be signed, through internal office mail, you can use a memo as a covering note to explain what the receiver should How to write a memo B Memo Guidelines C Memo Organisation D Formality in memo E Memo Headings * PRACTICES EXPLANATIONS It is Saturday afternoon, your hostess is out and you decide to go out to a nearby town; you will miss your evening meal Write as note to your hostess explaining all this, and anything else which is important Your English-teacher has set some important homework but a fellow-student has missed the class Write a note to him/ her explaining what the homework is, why it’s important, and when it has to be handed in ARRANGEMENTS A Arrange to meet a friend somewhere in town Mention time, place, reason B Your friend wants to go into town to buy records and get some jeans You also want to two things Suggest some arrangements in a note to him/her INSTRUCTIONS A You are living in a house in Nhatrang Write a note to the window-cleaner, instructing him which windows to clean, and which not to clean Say something about payment B You get up early to go to the city on Saturday morning You know that your friend (who’s till asleep) is going into the center of your local town today Leave a list of instructions for him/her about a)the library b) the bookshop c) buying coffee d) information from travel agent’s INQUIRIES AND REQUEST A Write an informal note to a friend asking them to pick up a book from the British Council/ American Information Service library, and giving the reason why you can’t this yourself B You don’t know your neighbours very well, but they are at home all day You aren’t Ask them to take in a parcel that’s arriving for your tomorrow by post UNIT 3:BUSINESS LETTERS INTRODUCTION This unit concerns the writing forms of letters to companies or officials in institutions and Government offices as an individual Official letter-writing, like personal letter-writing, is not difficult in English, if your purpose is simple Formal letter-writing doesn’t need to use elaborate or flowery language of any sort; the writing should just be clear Below there is an example of how people nearly always set out their letters in English to commercial companies and officials Look at it, and carefully study the notes that go with it A C D E F 116, Faversham Road, Marden, Kent, KT9 4TY 8th June,2000, Your ref: TG/ 782 The Personnel Manager, B The ‘Y’Hotel, Tottenham Court Road, London WC1 2LZ Dear Mr/ Mrs Vaughan/ Sir/ Madam/ Sirs/ Sir or Madam, G I recently saw a(n)…… LETTER H Yours sincerely, Yours faithfully, I J Alan Rowley NOTES: A Your personal address goes in the top right- hand corner Do not put your address at the bottom of the letter Do not put you name above or near your address even if this is what you in your own language! Remember always to use the postcode (e g, KT94TY) B The date always goes under your address, and can be written in a number of acceptable ways: 8th June,2000,; 8//2000; June 8,2000 Be careful- Americans write this last date in number as 6/8 2000, the British always put the day first, followed by the month C If the company or the official has written to you before, there may be a reference number on the previous letter Quote this back to the writer, on the left-hand side as shown D Try to write down either the name or the position of the person you are writing to, or both if you known them E Write down the name of the company or institution that you’re writing to, and then the official address- the address needn’t be the full postal address The name and address of the company can also be written beneath your signature at the bottom of the letter F The normal ways of naming the person you are writing to are as follows: i) if you know the name of the person Dear+ Mr/ Mrs/ Ms/ Miss +surname ii) If you don’t know the name of the person Dear + Sir/ Madam/ Sir or Madam? Sirs N.B Dear Sir is the normal form here G The first time of the letter usually starts below the end of the name of the person you are writing to, but you can start your letter on the left- hand side, underneath the name H When you know the name of the person you are writing to, use the form Yours sincerely If you don’t know the name of the person you are writing to, it is usual to use the form Yours faithfully I You should write your signature here J Below your signature you should print your name; so that the person who reads your letter is no doubt about who you are! REQUEST LETTERS Practice 1: Write one of these letters; A Write to a box-office (theatre/ concert hall) asking for tickets to a performance State: price of tickets Place Date Time of day Name of performance Mention payment B You are having trouble with your eyes Write a letter to an optician requesting an appointment Suggest suitable times Inquire about payment Practice 2: Write one of these letters: A You are living in a flat The landlord has just put the rent up You think he’s put the rent up too much: write to the local Rent Officer at the Town Hall and ask him to come and fix a fair rent for your flat Give him details of the flat and of your old and new rent B Write to a hotel and book a room Specify: for how many people For how long Arrival and departure times Any meal requirements Practice 3: Write both letter: A Write to a language school in Britain inquiring about i) summer course, 2002 (dates/ length / cost) or ii) autumn courses, 2002 B You are a carpenter and cabinet-maker When you were in Britain a short while ago a Scotsman, Mr Robin Murray, asked you to make him a study chair, but you didn’t discuss details Write a letter to Mr Murray asking for precise instructions for construction of the chairyou know it was supposed to be a study chair- perhaps with a round back Check: size? Materials? Style? Delivery date? Delivery address? Payment? Practice 4: Write both letters: A You would like to take the Cambridge Proficiency Exam, but you’re not sure exactly what the tests, how it tests it, when the exams are, how much they cost, and where you take them Write an appropriate letter to the Cambridge examinations board asking for information B B You’ve just got in Britain, and , of course, you’re rather pleased However, you need to know certain things You have no idea: How to get a work permit How to arrange your annual holidays how to join the health service scheme You’d also like to know precise directions about how to get to your new employerssomewhere in Norwich Write a letter requesting these instructions and directions LETTERS OF APPLICATION 3.1 COVER LETTER 3.1.6 PRACTICE 1: APPLICATIONS FOR TEMPORARY WORK Write for one of the positions below: A Write for the job below Give details of age, nationality, language ability, how long you want to stay; relevant experience; relevant personal details SALES ASSISTANT For busy plumbing and heating merchants ½ day week £4.250 p plus commission; experience in selling bath rooms, kitchens, heating, electrical for DRY in retail or wholesale essential Ring or write to: Mr Newman D and T Holmes and Sona Ltd High Street, Huston, Cambridge Tel: 3222 B WAITRESS/ CHAMBERMAIDS required at Aquamarine Hotel Brighton from May to September Hours accountable General pay Contact (letter only).The Manager Aquamarine Hotel 14 Elm Row, Brighton SX3 SIT Please supply references Apply for the temporary job above, including details of relevant experience and personality C CAN YOU SWIM? Earn some money this season on one of the loveliest beaches in Wales as a life-guard Apply in writing to: The Town Clerk, Town Hall, Bangor, Wales Apply for the summer job advertised in the Wales Advertiser Give personal details; ask about wages, hours and length of season Give possible interview times/ dates PRACTICE 2: APPLICATIONS FOR FULL-TIME JOBS Apply for one of the posts advertised below In your letter mention where you saw the ad why you want to apply previous experience (if any) your ability to speak English work- permit problems (if non-EEC member) Ask questions about anything you think you need to know PROBABLY THE MOST VARIED WORK In our office awaits someone who enjoys typing, has a proven with figures and book-keeping, but wants to deal with our customers as well Due to continued expansion, we now want another who has these rather special talents If you are the right person to join us, please write in your own handwriting and tell me why The successful applicant will work in our small, friendly team and enjoy the working conditions and benefits which the Abbey National would be expected to offer BARRY CARTER Abbey National Building Society 3/5 Queen Street, Newton Abbot PART TIME/ FULL TIME ATTRACTIVE STAFF Required To work in both our new jewelry gift shop opening soon in the Orleans House Hotel Smart appearance, and experience in jewelry and gifts are advantage, but selling ability, willingness to work under own …and some flexibility of hours is a MUST ASSISTANT WINDOW DRESSER Apply in Writing to KEITH LORING WYNFORD WAY CAMBRIDGE, CB42LB EVE 63 FLEET STREET, TORQUAY Do you like beautiful clothes? We have a vacancy for an Attractive Person with personality for selling clothes Please apply in writing to Mr J Austin at the above address Practice 3: Applications for educational courses Write applications for A or B below; C is a genuine task – it if appropriate A A number of universities/ polytechnics in Britain are running a one-month summer courses at advanced level for the following things: Briston University: The Language of Nursing Commercial English Portsmouth Polytechnic: Legal Language English for Military Advisers Advanced Translation Course Edinburgh University:Scientific English English for the Car Industry Write a letter of application to one of these places for one of these courses Mention your occupational background, qualifications, experience and reasons for application B Look at the advert below and write a letter of application THE NATIONAL FILM & TELEVISION SCHOOL INVITES APPLICANTS FOR THE COURSE COMMENCING SEPTEMBER’ 83 The school announces a new programme in Production Design and additional programmes in Production, Sound and Editing Candidates for Writing, Directing, Camera, Design, and Animation are expected to submit portfolios of supporting material Candidates in Production, sound and editing who are unable to supply supporting material may be invited to Beaconedeld for preliminary tests The full time course occupies years, but candidates already in the Industry may be occupied for shorter periods Closing dates for applications 28th February Enquiring be: NATIONAL FILM & TELEVISION SCHOOL (Dept SY) Seaconbuild Studios, Easconsheld, Sucks HP 1LG Tel (04946) 71234 C Use your College or the public library; consult the relevant brochures, and write a letter of application to a university or polytechnic to a or year course in Britain (a degree course/ higher education course/ H.N.D.) Practice 4: Applications for exchange schemes Write one of the letters suggested below: A The nearest branch of the British Council has been advertising one-month cultural exchanges in local papers (in your country) recently The idea is that someone from Britain comes and lives in your house for a month while you go and live in theirs! Fares will be paid by the British Council! Write a letter of application to the local British Council for one of these exchanges; explain why an exchange would be interesting/ useful to you; say something about your English ability; ask for more details, or about you’re not clear about B Work experience! Come and work in the U.K for six months or a year, at our expense! The British Government are just beginning a scheme whereby exchanges may be arranged between you and someone in Britain doing the same job You’ll work in Britain while someone works in your job Apply to: JOB SWAP Department for Economic Trade And Development London WC2 5TR Great Britain Write an application for the scheme, mentioning anything of relevance, and asking for further information 3.2 A CV or Curriculum Vitae: 3.2.1 SAMPLE CURRICULUM VITAE TEMPLATE CONTACT INFORMATION Name Address Telephone Cell Phone Email PERSONAL INFORMATION Date of Birth Place of Birth Citizenship Visa Status Sex Optional Personal Information: Marital Status Spouse's Name Children EMPLOYMENT HISTORY List in chronological order, include position details and dates Work History Academic Positions Research and Training EDUCATION Include dates, majors, and details of degrees, training and certification High School University Graduate School Post-Doctoral Training PROFESSIONAL QUALIFICATIONS Certifications and Accreditations Computer Skills AWARDS PUBLICATIONS BOOKS PROFESSIONAL MEMBERSHIPS INTERESTS UNIT 4: REPORTS Report writing may seem very difficult to However, if the report is well organized and if it is clear why each paragraph has been written then it is possible to write a concise, structured report This lesson provides steps toward effective report writing There are different reasons for writing a report Here are the three main reasons Match the reasons for the report with their name Name of report Reason for writing The debriefing report a To provide an update on a project Information-only reports b To evaluate a market or other commercial opportunity The research report c To tell colleagues what took place at a conference, meeting or visit Before writing a report it helps to ask the following questions Try and answer them and then add another question to each of the reports Activity Here are three examples of the information of reports you might encounter in a workplace As a group decide which report goes with which questions and remember to add an additional question to answer You must write a report about the hotel situation in Nha Trang for your boss In this report you must include the names of all the hotels in the city, their capacity when they are full, the usually occupancy, and the caliber of hotel You work for a company that is in the process of evaluating a sight for a new hotel construction and he needs this information to bring to a meeting with the investors where they will decide if they will proceed with the project or not You are working with a group at work on a project to determine a new marketing strategy for a tour company Your supervisor is interested in knowing information about the demographics of tourist coming to Nha Trang as well as the competition the company faces You have conducted a survey and you are currently in the process of working on synthesizing the data You all have a very detailed document created by the Khanh Hoa Tourism Association which discusses where tourists come from, how much money they spend, where they usually stay in hotels, they most popular activities, there reason for travel, favored eating establishments, and duration of stay You have just returned from a meeting during which you were responsible for taking notes You must write a report for all members of the company who were not in attendance The purpose of the meeting was to decide how many people should go to a tourism conference in Indonesia next month At the meeting you discussed the cost of sending a participant, the benefits to the company, and potential candidates The whole company will receive the report, some of whom not know about the conference You decided that the company will send two people, but you have not decided who Your boss wants to introduce a dress code She has asked you to write a short report about they style of clothes employees usually wear to work Use the information below Make sure you make it clear when you are giving your opinion or stating a fact Use the example above to help you Information: The company is located in a tropical climate and many of the employees like to wear less clothing then you think is appropriate Many employees have significant contact with their clients and thus their physical appearance is important You have over heard several clients indicate that they not think that the employees of your company look professional Many of the employees have indicated that the ability to wear comfortable clothing is very important to them Some people who work at the company are foreigners who have different ideas about what is appropriate workplace clothing When writing a report it is important that you recognize the difference between facts and opinions Which of the statements below are facts, and which are opinions? a) Smoking is a silly habit b) Ten times as many smokers get lung cancer as non-smokers c) People smoke much more when they are worried d) There is a link between lung cancer and cigarette smoking Which of the statements above would be best to support the argument that smoking is harmful to health? Look at these three statements (a), (b) and (c) Which one does not support the main idea? It is good to get your company’s name in the papers (main idea) a) It is a cheap and effective form of advertising b) Journalists are always looking interesting stories c) There are many different kinds of publications The answer is (c) Both (a) and (b) support the main idea, and (b) provides additional support to make the argument stronger It reinforces (a) You can show this by using: • Furthermore • In addition • Besides • Moreover It is good to get your company’s name in the papers because it is a cheap and effective form of advertising Furthermore journalists are always looking for interesting stories Now the same with these main ideas First decide which statement (a), (b) or (c) does not support the main idea Then write two sentences that include the main idea, a supporting fact and a reinforcing fact Look at the motorbike example above to help you It is important to wear smart clothes to work a) Most people wear casual clothes b) It gives a good impression to customers c) It shows that employees are professional The company should get a new photocopier a) The present photocopier is always breaking down b) Modern photocopiers are much more efficient and reliable c) Modern photocopiers can be bought or rented The company needs a restaurant a) Staff bring their own food for lunch b) There is nowhere to eat near the company c) Staff spend too long having lunch when they go out In a report there is often a section with recommendations based on the information in the report Look at the following ways for making recommendations: • It is recommended that management reconsider the working hours of all employees • and draw up a proposal for an alternative All sections should state the minimum level of cover needed and establish a system for the organization of leave Look at this report written by a visiting director to a company It makes recommendations for future staff training What are the phrases for making recommendations? In the light of poor performance of certain members of staff, this report proposes several courses of action It is recommended that all managers attend a series of workshops that should focus on managerial skills, presentation skills and teamwork They urgently need to be made aware of what is expected of staff at their level Certain members of staff in particular, Mr Bolt and Mr Chubb, need to be informed by their line managers that their conduct towards female staff is totally unacceptable It might be advisable to draw up an improvement plan and place it on file for future reference Ms Latch should receive some additional responsibilities and be promoted in the near future What other phrases are there for making recommendations? Your company is considering banning smoking in all the offices You have been asked to write a report into the smoking habits of employees in the company You must also recommend whether a ban is necessary or not Write a short report and use the information in the table below to help you Information fact Employees can smoke where they like at work Smoking is harmful to health Most employees who smoke want to stop Employees who don’t smoke are unhappy Smokers would be willing to go outside the building to have a cigarette Write four paragraphs This is the reason for each paragraph: opinion Paragraph introduces the reason for the report Paragraph provides facts and opinions about people who smoke at work Paragraph gives a reason for banning smoking Paragraph makes recommendations for a smoking ban and gives some suggestions Use the example in activity above to help you ... Week 14+ 15 Lecture + Practice Unit 3: BUSINESS LETTERS Lecture + Practice Test Unit 4: REPORTS Lecture + Practice Unit 4: REPORTS Lecture + Practice Unit 4: REPORTS Lecture + Practice Unit 4: REPORTS... Writing Subject Coordinator/ Lecturer Contact details Nguyễn Phương Lan Approximately class hours per week 1/1016 Tel: 0983729979 Email: phuonglannhatrang0606@gmail.com The subject outline contains... NATIONAL FILM & TELEVISION SCHOOL (Dept SY) Seaconbuild Studios, Easconsheld, Sucks HP 1LG Tel ( 049 46) 712 34 C Use your College or the public library; consult the relevant brochures, and write a letter

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