THỰC TRẠNG ỨNG DỤNG CNTT TẠI CÔNG TY TABLE OF CONTENT INTRODUCTION I KIENCUONG COMPANY OVERVIEW 1.1 General introduction 1.2 Company mission: 1.3 Company’s structure: II SITUATION OF APPLICATION IT IN KIENCU0NG COMPANY 2.1 The application in IT 2.2 Staffs III ANALYSIS SWOT ABOUT APPLICATION OF IT IN KIENCUONG COMPANY 3.1 Strength 3.2 Weakness 3.3 Oppportunity: 3.4 Challenge IV IT DEVELOPMENT OF COMPETITORS EXPERIENCE AND LESSONS LEARNED 4.1 Information technology application of competitors 4.2 Some experience and learned moral from the competitors .8 V SOLUTION FOR APPLICATION OF IT AND STRATEGY .8 5.1 Solution for application of IT in Kiencuong Company .8 5.2 Strategy of application IT and E-commerce .8 5.2.1 About the facilities .9 5.2.2 About application in IT and E-commerce 5.3.3 About human resources VI ACTION PLANNING AND SPECIFIC TARGET VII CONCLUSION 10 REFERENCE LIST 11 INTRODUCTION Today, with the rapidly development of information technology especially superiority and the ability to update quickly, more and more businesses take advantage of the advantages of information technology to build a network customers and bring a new position for enterprise Kiencuong Technology Transfer and Trading Co,Ltd has caught up with this trend, there is a proper investment for the introduction of information technology into widespread use in the enterprise in order to bring positive results I KIENCUONG COMPANY OVERVIEW 1.1 General introduction Kiencuong Technology Transfer and Trading Co, Ltd was established on January 11, 2003 by decision no 01/ KC/2003 Kiencuong Technology Transfer and Trading Co is a company limited with members 1.2 Company mission: - Market research in a comprehensive, accurate domestic and international markets, understanding the needs and tastes of the market to the business plan the right strategy, low risk and to serve the business decisions with the signing of the contract - Business of enterprises: + Sale of materials and machinery for the food packaging industry; + Buying agent, selling agent, consignment + Transfer services in the field of food technology, electronics, computer science, mechanical + Property Rental Service + Repair services of machinery and equipment for the food industry + Outsourcing services packaging products; DIRECTOR + Print and other services related to printing; + Production, processing and trading of agricultural and forest products 1.3 Company’s structure: Vice director Organizational chart of Kiencuong Technology Transfer and Trading Co, Ltd Sales department Translator department H& R Department Accounting department Technical department II SITUATION OF APPLICATION IT IN KIENCU0NG COMPANY 2.1 The application in IT In the era of information technology, Trading Company & Technology Transfer Kien Cuong had the proper attention to the application of IT in their business activities, as follows - The company's computer system is now 20 for all of the work - All computers are connected to one server system - All computers currently in use Microsoft software installation and basic applications to use - The computers are connected to the Internet via fiber-optic transmission lines provided by FPT - Kien Cuong technology transfer and trading co, ltd use accounting software to perform daily accounting transactions of the company - The company has its own website address: www.kiencuong.com - Employees are creating a mail account ending kiencuong.com 2.2 Staffs - The company has staff of with university degree and post graduate education should be in charge of the company's business activities - The employees are trained in information technology from the university should be able to use the software in a proficient manner - Among the employees with the coordination of the work so the new software can be disseminated within the company - Depending on the requirements of the work that each department of the company will train and guide employees to use software for the job effectively III ANALYSIS SWOT ABOUT APPLICATION OF IT IN KIENCUONG COMPANY 3.1 Strength - Although small and medium-sized companies Kiencuong Technology Transfer and Trading Co has applied information technology in their daily activities Comper systems are bought 100% brand new with high speed in order to meet the job requirement Fiber- optic Internet network with high speed and stability Whenever there is a problem, the warranty staff of FPT in time to process, not interrupt the business of the company - Kiencuong Company’s staff have a basic trained in IT - Kien Cuong Company has signed a contract to look up information on the network so that when users type keywords will find the first companies to provide the products they need - Kien Cuong Company is selected as the exclusive distributor of a number of famous machinery manufacturers in China, so they are sending customer information to the company by e-mail when Vietnamese customers contact them to ask the price of the product - Many foreign partners to find and buy products through the provision of information on social networking sites such as You Tube 3.2 Weakness - The company's website content is not diversity, not updating all the company's new products to your customers and partners know In addition, the sites not have content in English, foreign partners can not know all of the products to the contact and order - The interface of site is not eye- catching and bring convenience to the user - Marketing and e-commerce not develop fully effective in the absence of worker regular updates 3.3 Oppportunity: - The more information technology grows, the more opportunities for the application of technology in operation management, help enterprise to promote and develop business - The young staf in company are able to use and apply new technologies in work effectively 3.4 Challenge - With the rapidly develop of IT, the application updates and new trends of IT is a big challenge for enterprise - Information Technology development very quickly so the challenge now is to gain access to new technologies in time to be able to promote business development and management of the system IV IT DEVELOPMENT OF COMPETITORS EXPERIENCE AND LESSONS LEARNED 4.1 Information technology application of competitors Current buying and selling of machinery and equipment in foodstuff and pharmaceutical is effervescent Kien Cuong Company has many competitors, typical : Tan Phu technology transfer and manufacturing trading joint stock company, Hoa Nam import- export joint stock company, Hoa Thanh machinery and equipment import- export Co, Ltd - The company website offers an introduction to the company and its items - The equipment for information technology also invested with modern computer systems connected to the Internet, LAN, however Kien Cuong company has a large customer base for finding information faster and long reputed in the market - The company has equipped with many useful software to support the business and effective management such as: accounting software, timekeeping software, client software - All three competitors are promoting e-commerce activities to business more efficiently Specifically, they have built the company website with eye-catching form, more convenient for people to use, website content is updated frequently, search engines Google and Vietnam through the yellow pages - However, some information about the products sometimes purely just copy Kien Cuong company data and products are for illustration only, not sold to customers in Vietnam, so the reputation of the opponent competition is not high 4.2 Some experience and learned moral from the competitors After analyzing strengths, weaknesses, opportunities and challenges and situation of application in competitors, we can draw some lessons and experience as follow: - Each company's website is the image and the face of the company so that the construction of the company's image and update the website where ng on more fully how much the more makes it easy for users to find information as well as attract more customers - For small and medium enterprises, the development and application of e-commerce is a potential new direction and should be used and managed effectively - People own the technology, so this is an essential factor to help enterprise access and development of information technology in their businesses V SOLUTION FOR APPLICATION OF IT AND STRATEGY 5.1 Solution for application of IT in Kiencuong Company Curently, enterprises are fierce competition not only domestic competitors but also potential competitors abroad So upgrading the system website with more professionalism and diversity is essential for customers to access, search and contact order - Kien Cuong Company should establish an IT department with the staff function to update the information about the new products out there, push marketing and e-commerce transactions - Company should establish foreign department to offer price about product from foreign partners - The company invest some utility software for employee used as timekeeping software, human resource management software to evaluate the performance of employees - The company regularly organizes short-term courses in technology for all employees in the company so that they can be easily used in daily work 5.2 Strategy of application IT and E-commerce The application IT in the management and daily business to help companies improve performance and promote international trade opportunities in the future 5.2.1 About the facilities - Information technology infrastructure system should be developed synchronously, moderrn and meet the requirement, specific objectives of enterprise - The board of director and IT department should coordinate to identify new trend in IT in the future plan to build applicators of IT in business and company effectively - From now to 2016, Kien Cuong company needs to develop an information technology system to meet the basic requirements of the machinery market at present and in the future Use modern technologies and software, convenient and easy to use for the intended purpose - By 2020, Kien Cuong Company became the biggest suppliers of machinery, production line in the foodstuff, pharmaceuticals should invest in useful software for business activities such as offering software and equipment in synchronously with them 5.2.2 About application in IT and E-commerce - All the staff have ended mail @kiencuong.com account and use this e-mail in the whole process of working and dealing with partners and customers - IT department staff regularly check the company's mail to receive customer information request and forward to the appropriate departments - IT department staff can put the product image about the company on social networking sites such as Facebook, Youtube to large customers known - Internet is a powerful search engine and a capacity large spread so the employees need to use Internet proficiency and exploit information effectively 5.3.3 About human resources - Recruit human resources development for information technology companies To 2020 the number of officials in charge of information technology at the company Kien Cuong is 10 -20 and has post graduate qualifications in specialized fields - Regularly updated, improving the use of information technology by organizing shortterm training courses on information technology for all employees annually - Enhancing their staffs by organizing regular training courses on the use of IT applications for each department VI ACTION PLANNING AND SPECIFIC TARGET The implementation part Cost (VNĐ) No Detail Time Planning for purchase and install new equipment for IT Stage 1: 2/2013 Stage2: 2/2017 IT department Stage 1: 100.000.000 Stage 2: 250.000.000 Inspection and maintenance of equipment for information technology, repair and replacement (if necessary) June of annual IT department 20.000.000/year 7 Upgrade company’s website with a new 5/2013 interface and convenient for users Purchase the software application for company : T4/2013 timekeeping software and bidding software Perform e-commerce effectively, advertising on Annual web pages, links to website of partner Organizing training courses for all staff on IT Annual updates IT department contact the supplier and follow IT department 20.000.000 30.000.000 IT and foreign 30.000.000/year department IT department 10.000.000/year VII CONCLUSION The application of information technology is both a pressure and large playground for small and medium enterpries improve their competitive position in market Therefore, enterprises want to improve their position , they must focus on developing information technology and use it effectively in producing, operation to keep up with international economic integration REFERENCE LIST Lecture “Management information system www.kiencuong.com www.maymochoathanh.com http://congnghetanphu.com www.hoanam.vn ...INTRODUCTION Today, with the rapidly development of information technology especially superiority and the ability to update quickly, more and more businesses take advantage of the advantages of information... with university degree and post graduate education should be in charge of the company's business activities - The employees are trained in information technology from the university should be... job requirement Fiber- optic Internet network with high speed and stability Whenever there is a problem, the warranty staff of FPT in time to process, not interrupt the business of the company