Phân tích động cơ làm việc của cán bộ công nhân viên công ty cp dược TW MEDIPLANTEXE

Phân tích động làm việc cán cơng nhân viên công ty Cp Dược TW Human works in organizations and they are the most important resource of the organizations, devoting for the organization’s targets Organizations recruit employees, training them, governing them Conversely, they are the decision forces of the existence and development of the organisations Human potential exploitation is the biggest capacity to improve working productivities and effectiveness of work However, about human issues, relationship between human and human, human with organisation, are the most difficult and regular problems of managers The most important factor deciding success or fail of enterprises that is human Therefore, how to develop effectively brainpower capacity of employee is a big question of authorities In the current context, strict completion is not only completion about products, services, customers, but is also the completion about human resource Thus, enterprises need to know using human resource effectively It’s mean that, enterprises have to build and implement a mass of impactions aim at creating excitement, pride, voluntary and contribution desire of all employees in enterprises I Essence and relationship between the two motivation theorises: Need theory of Maslow and positive strengthening theory of Burrhus Frederic Skinner Need theory of Maslow: Need of people is dyversify and various, thus, meeting that demand is a diffcult problem To deal with this problem, Maslow has shown that: managers need to have solutions finding and meeting needs of employees, then, they will create motive for employees His theory is showed by the following chart: Self-improvement Be respected Society Safety Physiology Aa According to the theory, needs of people appear following the order from low to higher Higher demand will arise when the low demand has met, beginning is physiology demand, then is social safety, be respected and selfimprovement An other character of the system, the pyramid need of Maslow is: The low need has large scale and it will be narrowed gradually at the follow higher one - Physiology need: This is the one mantaining existence naturally of body, including the factors like: food, occupation, clothings, sleeping, race maintenance These needs appear soonest, governing demands of human, hence, they have to find out solution to satisfy these desires Maslow shown that, when the low need is satisfied will arise other higher one - Safe needs: This need will be appeared after physiology has been met The proof is that, human will react with dangerous signs threating them, they not want to work in the dangerous environments, desire to work in the safe conditions with allowances and remunerations - Social interaction need: This is the emotional need, love, fellowcreature relation People will feel empty when lack friends, father, mother, brother, sister - Respected need: Include: need or desire to express themsevle valuable, respected of other people Maslow has dived by kinds: + By itself eforce in studying, training to achieve successes and believe of other people + Desire to have reputation, prestige, position, noticed, expressed He also said that, whose want to be respected, firstly, he has to respect everyone - Self-improvement need: In Maslow’s poit of view, althought all the above needs have satisfied, he still feel lack, worries also appear Therefore, obviously, needs appear when other demands have been met We can see that, all demands not appear at the same time, at the different periods people will has different demands In the content of Maslow theory said that, scale of the needs at the low levels is large, it has certaint limit * Advantages of Maslow theory: Maslow has divided human demand from low to high, helping us understanding about the order of needs, since, applying more suitable on management policies In order to create motive for employees, managers need to study their demand at which levels? - Basic need: Through good and fair salary payment, supplying free lunch or ensuring other welfare such as: bonus, tourism - Safe need: Managers can guarantee advantage working conditions, stable job, fair treatment, health ensurance and unemployment ensurance for employee - To satisfy social need of employee, enterprises should create team work condition, create expansion, communicating conditions among the departments in the companies, encouraging everyone giving ideals, organizing entertainment activities - To meet respected demand, labours need to be respected on dignity, personanity Enterprises should have mechanism and policies on rewarding and celebrating successes of each individual - For self-improvement need: Supply development opportunities, individual strengths Labours need to be training and developed, taken part in development and improvement programs of enterprises * Limitations of Maslow theory : - According to Maslow, when a group of needs are met, the needs will not have any motivation This point is not reasonable Because, when enterprises apply labour motivation policies managers still need to maintain the basic needs - Maslow theory only takes in to account in general face, not include the features of social economy or culture of each nation - The difference between the needs are very difficult to distingiush In fact, the needs could be stacked and coincided Positive strengthening doctrine of Burrhus Frederic Skinner Follow the theory, managers could have impaction changing behavior of workers He though that ; - Rewarded behaviors will have trend to be repeated - Unrewarded behaviors (punished) will have trend not to be repeated - Period between the time happening behavior and reward/punish time is shorter , the impact of its is higher - Some time punishment is use excepting unexpected behaviors causing negative consequences Therefore, punishment has less effectiveness than reward To create motivation managers should interested in good achievment and reward for these * Advantages of Skinner doctrine : - Skinner’s point of view can apply into management activities He had found out a solution to creat motive effectively for labour - Thus, organizations should pay much attention on rewarding timely for individual and group Reward consideration time should not be so long, should be from 3-6 month/time, longest is year/time Reward consideration activities can be diversify and enlargement Especially, enterprises need to interest in major activities aim at reaching higher target of the enterprises * Limitations of Skinner theory : - When building reward forms managers have to build system of norms between : rewarded and unrewarded These norms have to impact directly to labours, pushing up them working to reach the norms The norms have to be built correctly and have different levels -Skinner theory still focus so much on reward and not much on punishment Reward have to go with punishment Companies should be careful in sellecting punishment behaviors, just punish when behaviors causing serious damages for the development of organizations Relationship between the two theories : Need theory of Maslow and Positive strengthening doctrine of Burrhus Frederic Skinner The two doctrines have different essence but have a common poit is creating motivation for employees Generally, according to the analyzises of the two theories, we an see that, both the two theories study deeply working motivation and contribution of labour, finding out solution, then building methods to help management and labour use geting high effectiveness II Analyse working motivation of employees in MEDIPLANTEX National Pharmaceutical Join-Stock Company Motive concept : During working process, managers always set out question : Why employees work ? At the same working environment, why this person work seriously, effectively and others not ? The answer is : need motivation system of employees Motivation can be understanded as the willingness, determination of employees in work to achieve targets of organizations Because, when the targets of the companies have been reached, its mean that needs of employees will be met 2.Analyze working motivation of employees of MEDIPLANTEX National Pharmaceutical Join-Stock Company MEDIPLANTET National Pharmaceutical Join-Stock Company is the National Pharmaceutical Company It was established under the decision number 170/BYT-QD of Ministor of Medical Ministry on April 1st 1971 Head office: 358 Giai Phong, Thanh Xuan District, Hanoi Capital In the current strict completion environment, creating motivation for labour is important job, bringing huge significant for the development and stability of the company Mediplantex Company always defines that, this is the leading duty to create advantage condition for labour completing well responsibility and encouraging them Each employee devote his strength and mind for the company to have different motivation, but generally, for the main following motivations: 2.1 Salary Salary is the major part of total income, expressing clearest labour’s economic benefit Therefore, it needs to be used as the strongest economic lever to stimulate labours Paying high salary for employees and suitable with their devotements in the company (average salary in 2010 is 6,500,000VND/person/month) is a big motivation to encourage staff working and having strong attachment with the Company 2.2 Reward The Company gives bonus for the individual and group having higher working achievement compare with the target of each unit Bonus not only has use of adding income for employees, but it also is a means to evaluate their strength, responsibility, and achievement for the job of the company Bonus is one of the methods stimuating material and spirit benefit of labour, promoting them to concern into working result, saving alive labour, material labour, ensuring demand about quality and time accomplishing job Understand clearly the important roll of reward, in 2010, the company has paid 5,265,000,000VND to reward employees This is also the important tool to the company creates motivation for employees 2.3 Safe working environment Different production environment with different conditions has impacted into labours This conditions include regulation conditions about atmosphere, moisture, noise, tools These factors impact directly into employee’s job such as: changing state, function of physiology of labours, leading to tired and reduce working capacity, decreasing productivity Hence, the company alsway invests into improving working conditions, recovering working factors which has bad affected into labours (such as: dust, noise, vibration, poision air, harmful bacteries ) arming legally labour protection means, planting grean trees to have relaxation, comfortable for the staffs 2.4 Ensuring the needed conditions about Medical Ensuring needed conditions about medical to help satisfying safe need of labours It makes emlpoyees feel safer before working accidents, occupation diseas and diseases may happen during work process, increasing motivation for employees The company has a special doctor It also invests much into medical equipments supporting for first aid The company also organizes examination period for staffs (twice/year) 2.5 Ensuring suitable conditions in work and rest Unsuitable working conditions affects into working capacity of employees Mediplantext Company applys policy hours/day, 5days/week, employees will have day off/week, rest 15 munutes in the midle of the shifts The Compnay organizes working and rest time suitably to avoid tired and create comfortable and happy atmosphere for employees 2.6 To set employee mind at rest about risky preventation ability in the future of the company During working process, staffs may get risk To prevent occupation accidents, the Company has paid social insurance, medical insurance for employees Moreover, to create a difference with other companies, increasing engagement of employees as well as positive contribution, the company has launched out different risky preventation program such as: paying life insurance for employees In addition, the company also has policy on lending money with low interest for the employees has difficult sitiuations 2.7 Creating development condition for employees In the need system of labour, self-improvement need is the highest level Creating development for labour is a content to meet this demand To complete the target, the Company has create advantage environment for staffs such as: promoting appointing, training, enlarging job scale for employees, assigning hardship duties, creating for them developing “individual brand” Promotion is a vital need of labour, because it creates opportunity for individual development, increasing status, prestige as well as power Training and developing staffs This activity is aim at improving and updating new knowledge for staffs, helping them feel secure, and self-confident, creating engegement with the enterprise Conclusion In the current market economy, which company know to exploit strong point of human resource, it will get much opportunites to develop business career and improving completion capacity on market To human resource develop fully its potentials, enterprises need to have impaction meeting better the material and spirit of employees 10 THE END 11 ... development of organizations Relationship between the two theories : Need theory of Maslow and Positive strengthening doctrine of Burrhus Frederic Skinner The two doctrines have different essence but... development and stability of the company Mediplantex Company always defines that, this is the leading duty to create advantage condition for labour completing well responsibility and encouraging...Self-improvement Be respected Society Safety Physiology Aa According to the theory, needs of people appear following the order from low