Đánh giá các nhân tố ảnh hưởng đến giữ chân người lao động trong công ty e

Đánh giá Các nhân tố ảnh hưởng đến giữ chân người lao động công ty “The elements affect to keep employees in company” CONTENT I Advance the subject II The situation of labour nowaday, the elements affect to the loyal of employees, the effect solution to keep employees Structure and situation of labour in Vietnam nowaday The elements affect to the motive of employees .4 Some specific statistics about the satisfied of employees nowaday .9 Some effect solusions to keep employees 12 III Conclusion 16 I Advance the subject Becoming the 150th member of WTO, the world trade organization- (in January 11, 2007), Vietnam also integrations deeper the area trade and world trade From that, it increases the investment of economic groups, the strong country in the world….and the groups and foreign companies has gradually joined in all areas and dominates the Vietnam market An urgent requirement with inland enterprises that they must have the new solutions and rearrange to competition, survive and develop in market economic which is highly devastating in this time Human recourses’- is success key of every organization- with the create active, the knowledge, value skill to keep all destiny and decide survive and develop of organisation So, the exploitation, using and development the human recourse for a good way is the first condition, guarantee for the success of organisation The most important is in business environment which is so much challenges and changes in integration trend and international competition Human also is “raw gas” of the enterprises, the resources provide the best competitive advantage for enterprises because according to experts, competitors are able to “clone” the strategy, business methods, products and services but the talent can not “copy” In the paper, we want to show some analysis about affect elements to keep employees in Vietnam enterprises and some solution to the competition advantage which cannot be copied by keep our customers and competitors is human resources employees in this time GS Dave Ulrichi II The situation of labor nowadays, the elements affect to the loyal of employees, the effect solution to keep employees Structure and real labour in Vietnam At the end of 2009, Vietnam will have approximately 86 million people, standing 13th in the world and 2nd in Southeast Asia Child (from to 16 years) accounted for 40% the total population, number of people in working age is approximately 50 million people, including young workers between 15-34 years old accounted for more than 50% of the total number employees Education level, intellectual and technical expertise are upgrading, hte number of labour with professional skills are now up 25% but it still occur the situation that lack of worker According to a survey, it has 72.4% of students who graduates with an excellent doplima but lack of practical experience, 46.3% lack of knowledge sectors and 42.3% had a poor command of foreign language  The rate of brain drain, the jump of job are increase: in the past, the jump job situation just occur in young labour with hope that raise their income Nowadays, in the volatile economic situation, this situation more and more occur (10-13% per year) with many reasons: the unprofessional of work environment, conflicts with leader, the development of career unclear, organization structure not suitable, lack of hamony in reconstruction companies  The strick of labour increase: in two recent year, the strike in Vietnam has constantly increassed According to statistics has 387 cases in 2006 and 541 cases in 2007 According to unofficial figures in 2008, a total of 775 group cases, which led to many consequences such as: production delays have not been reached, reputable businesses damaged in the market  Productivity and reduced work performance: This is the factor which is affecting the exist and operation of business The reason can from the lack of confidence in the company’s new policy decisions, the changes about organization structure, staff always has a insecure feeling about their future The theory about the elemnets affected the motivation of workers Many researches got the doctrine which creates the motivation for employees as Maslow with the ladder needs doctrine, Victor Vroom about expectations doctrine and the two-factors doctrine of Herzberg and all of this doctrines also meet a goal of human to bring the best effect for organization and enterprises To understand the problem of motivation for employees we will examine the steps as follows: a The essence of labour motivation:  The labour motivation also showing through the concrete work which each of staff taking upon and in their behavior with organization It means that it does not have general motivation for every employee Each one got a different works and can have different motivation to work more positive The labor motivation also keeps with a job, an organization and a work environment  The labour motivation is not entirely dependent on the personal character It can change frequently depending on the objective factors at work At this time, an employee can have high motivation but in other time he/she is unlikely to remain in them  The labour motivation depends on them, the employees often actively worked hard when they not have any pressure at work When working in an active volunteer, they can achieve the best labour productivity  The labour motivation gives an important role in the increased productivity when other condition input has no change Motivation labour also is an invisible power from within to promote them labour than enthusiasm However, the labour motivation just the source to increase labour productivity Because this is also depend on capacity, skill of employees, the level of scientific technology of the production line b Creating the labor motivation  We want make the motivation for employees to work, we must find the ways to create this motivation Therefore, “the labour motivation is system of policy, the solution, the management procedures affect the employees to make the employee have their motivation to work.”  In order to create the motivation for employees need to know that the employees working to achieve which is motivated in their work to motivate employees  Construction the main purposes of employee + The income purpose: this is the most important purpose which the employee works Because the income helps defray their own lives and families, ensure the life and development  The purpose of personal development: this is what the employee wants to improve themselves through the training, development, social and cultural activities This goal is improved, more attention when the employee has sufficient income to ensure life  The purpose to meet the social activities is the need to participate in social activities to assert him When two proposes is met to satisfy, the social activities will paid by employees in interest Therefore, creating motivation is using the solution to increase employees doing their work and giving them the opportunity to achieve their goals c The elements make the labor motivation  The element depend on the individual of employees The structure demands of employees  Material needs: these are the most basic needs to ensure about the life of every one such as food, clothing, travel, accommodation…This is the main demand and is the main motivation which make every one to their job Life is increasing; the needs of people also changes from demand about the number to the demand about quality  Demanding for spiritual: those needs require people to meet the conditions to exist and development about intellectual term Social is also more development, the demand about the spiritual values also include raising it  Demanding for learning to improve the capacity  Demanding for aesthetic and social interaction  Demanding for social equal The needs about material and spiritual of human have a complication relationship with each other that started on the relationships of matter-consciousness These are two main needs and also are the basics to the motivation for labour  The values depend on labour individual:  Actual capacity of workers: all the knowledge, experience which the workers have compiled during the study and labour Each employee has a different ability to make their own work more actively also different When they have enough condition to promote their capabilities, their motivation will increase  The personality of each employee: is the individual element within each person and expressed through their views before an event The workers view can be positive or negative So creating the motivation for workers also bear an influence of their character  The inside elements of job: The elements depend on the nature of work which the employee is doing  This is the fit between the ability to work with the level of the employees, when the employees feeling that their job is suitable they will motivate in labour to get their achievement In contrast, this job is unsuitable They will bore and not focused on work  The elements of manager environment All of manager in organization have an affect with the motivation labour of employees, such as: + Conditions and the timeline labour: these are the factors which affect very much for the motivation labour When we have a good condition labour, advantage working environment, workplace safely and sanitation, the workers will love their job, and work better  Organizing and serving at the workplace: is the arrangement, layout work for the employee to ensure the best working environment for employees develop a maximum their capacity Besides, we should create the conditions for the production process which is continuous  The remuneration of labour: is the amount of money that the organization paid to employees for what they have served When the employees feel that the income received is commensurate with the effort they put out, the employees will have motivation to service for organization The unequal in remuneration of labour will affect the motivation of labour because they think that this is unfairly So the manager must have a suitable in the remuneration of labour which is way to create psychological comfort and collective solidarity  Assessment work: is an important manager active the human resources and always existed in every organization Assessment activities resulting in the determination of the workers that the employee has take through their ability, achievements and prospects of each employee From that, we will give the human decisions involved The assessment results can affect the emotional problems of each person so if inaccurate assessment may lead to the undesirable consequences  Labour discipline: is the prescribed standard for personal behaviour of the workers that organization built and based on the current legal and ethical standards of society When managers done the labour discipline, they should avoid handling personal grievances that caused to discontent for employees  The training for the labour is the active to improve the quality of human resources of the organization Therefore in the organizations, the training can develop It should have a plan and doing this for a basically clear The subjects should choose carefully to avoid the wrong train about skilled professionals The employees wants to improve their learning and skills to meet the production when have a consequently in the training policy It will be a reasonable motivation for their work  Organizational culture: is full of culture behaviour, communication within the organization The place also has good culture will have a high spirit of unity, finish the job is easier, working with spiritual vigour fun, officers and employees take care of together each other in work and in life In contrast, though in a higher facilities condition, reward, salary will also good It will make a frustrating feeling for employees Some researches about satisfaction level of employees Through the theories about the motivation for employees above and the labor solution in nowadays, we can said that this is the new practice for human resources problem This problem is the research about the satisfaction of employees to finds the ways to keep them stay on company The concept of “Studying satisfaction of employees” is still new to the Vietnam business though it is very popular in the world In the foreign corporation, the research interest in satisfaction of employees is consider no less important to the study of customer satisfaction and is to maintain the stability of the apparatus human resources By contrast, in Vietnam business, the level of dissatisfaction of employees has showing on their action The “Research satisfaction level of the worker” is one of the most effective ways to measure the satisfaction level and commitment level of staff in company Through the research about work environment and relative factors, the enterprises can understand the attitudes and opinions of worker to find out the solutions for the posed problems According to the statistics are incomplete, IBG company conducted a Satisfaction survey of current work on a national scale through the online survey End of the date March, 2011, the study has received the attention of many different groups: office, labour, production, marketing, sales, team leader, concentrate managers in the business of many fields such as: Business- Services, consumer goods, Finance, Real Estate and Health-Medicine; mainly in the age group under 40 year olds According to survey result, the average satisfaction level of staff about organization and work at 2.92 points (on the scale) The participants were enjoyed the survey also evaluated and got mark for the elements that they are satistied at work In particular, friendly relations with co-works is the criterion which satisfied with the most employees Besides, the opportunity to training and raise the level reached the lowest mark in five criterion However, through the chart is analysis above, we can see the lower satisfy level of employee about the important elements of business, only average, which completely with general result about satisfaction level with job (2.92 points) When they asked about the ablility to changes a new job in 2011, up to 64% of workers said that they will find a new job and also 6% who did not clear direction According to this, the survey participants shared the reasons why they leave One of this reasons, it has 35% related to bonuses, 23% of unsatisfy the training needs, increasing knowledge, 19% of the lack of environment professional We was going to find the reasonable of this shift and also asked the related questions to the expectations of workers in new jobs And the results showed that the factors attracting people to find work , opportunity to work with enterprises with a good 10 training policies and guided by talent leaders who take care their staff are two important elements Some effect solutions to keep employees Through this examinal result, we can see that labor markets have the strong move and have the standard which established ralative such as Salary and Working environment and it becomes the basic require of employees The new standards is established, they look for opportunities where have able to increase knowledge and work with friendly co-workers, under the guidance of talented leaders  And get the requirement according to the criteria examined above, we need some specific implementation following: a Construction the labor norms, responsibility and standard of conduct for each employee: When promote the collective strength and spirit of enthusiasm, the manager should built the objectives and tasks for staff One of this way is give out the target vital and important which company should through such as increase sales with last year, through the market share of competitors If managers have their purpose, their employees will combine and “sacrificing themselves” for shirt color flag of their 11 company These tasks need to to are: identify the operational objectives of the business, common the goals to workers and make them understand the goal  Identifing the specific goals and the norms, standards of conduct for employees, they must give powered and accountable Risks from the decision of the assigned personnnel will be very small when we have a training program and good tutor  Review regularly and fairly complete the task level of employees that will help workers adjust their behavior to suit the requirements of the organization since it helps them work better b Creating the advantage condition for employee to finish their job The task of leader is create an advantage condition in job helps them realize that their work are doing suitable with their expertise, skill and can develop their job and the future Along with this is makeign for employees feeling that they are a important part in company The manager should “pull” all their employees in important active in company Then they will love and worked hard over The steps are follows as:  Division of labour allocated appropriately to ensure “right people, right job” which did not difficult on the job for workers  Providing full and in time the needing condition which survive for job Redesigning the job get employees an interested feeling which helps them get many interesting eager to help them work  Excluding obstacles while performing the work of each employee c Stimulating physical and mental for employees  Creating by material Creating the labor motive through salary “Salary is an amount which the employee received from their manager after finish a certain tasks.” So, salary is a powerful tool that motivates people to work It must reflect the contributions of workers and the basic necessities in their lives They will develop their talents, promote the labour force  However, it is not right for all organization where pay a higher salary for employees to get motivated Because this depends on ability to pay and will pay of organization So, the role of stimulating labour through salary needs to 12 properly identify the relationship between salary and the dedication of employees When we paid for labour, must ensure the requirements and basic principles in order to create incentives for employees to work Creating the labor motive through bonuses “Bonus is one of the most important treatment tools in the labour motive for employees, increase incomes for employees, make them more enthusiastically.” When they achieved, manager must reward timely This important work must regularly and not wait until the end of the year such as the election excellent staff, employees are more innovative and the best customer service, the best salesperson…can conduct monthly or quarterly  The election must be very fair and reasonable The implementation of recognition or award to formal Information should be commended publicly for all employees, partners and especially the families of the people are rewarded  Managers should recognize and reward for employees who not in excellent employee list But they also finished, well done their job and stick with their company The managers rewarded about their achievements, it will become a dug almost effect Mantling stimulation for employees: Creating a stable position for employees working Each of employees also hopes that they will get a good job; it started in the steady demand of human life In addition, people always want to grow all their own ability, to learn, represented himself In fact that, when employees got a stable job, their psychologically will more stable and concentration in the higher job They will tend to strive more strongly to high achievements in labor Managers need to make to employees a stable psychological job, creating the trust from employees to help them stick with their jobs and organizations Building good relation in company Social atmosphere in the company are expressed in normal social interaction between the workers to ease social relationships, for leadership, for the job 13  Labour stimulation is created the inside impulse of people who came with labour This impulse created on a certain impact on the objective sense So, when we impulse any labour active, we must notice the psychology elements such as business purposes, needs, interests, motivation of each individual and a variety of psychological characteristics as well as collective individuals which can form the effective stimulus Organizing the training to improve skills, new training  Nowadays, technology science also developed, people did more and more exposure with high level jobs So, the needs learning to raise level, response time as technology changes  The managers need to notice in train and develop to preserve and raise the quality of human recourses However, the training needs doing in a standard to give good result The training need the care of organisation for their workers which create a feeling of confidence to combine between workers with organisation, give for them a motive to develop their ability to work for organisation Besides, it is a condition to application of technical advances in management and organisation Setting up the competition movements, establish performance The organizations created the competition movements in labour which make the striving in yield of workers, save the materials, improve economic efficiency The workers will try to get or over the purpose which has bring forward before The organization will rewards, encourages for the workers They will compare their ability with their co-work This will make a competition in work, stimulate their intellectual  Manager needs to create the competition movements which make a sense of responsibility, interest, requiring the struggle, competition in the labour Going with it is rewards to motivate them, make them feel superior interest, finish their work and have promotion opportunity Besides, business should building sport club, the primary organizational culture, building a large fitness center, exercise rooms and villas at the resort for the employees to rest and recreation The individual relations will formation and consolidation on this action I Conclusion: We can say that in the globalization, which increases the ability of each business, the most important thing is the competition ability for each individual By many ways, that also specific and uniform from meet the lowest needs to highest needs, the 14 workers can promote their ability and contribution for the general development of business On this paper, we just give a part of the real researches and the ways to keep the workers We hope that these results will provide for business and manager a good look about the personnel action in the development of business today 15 ... opportunity to achieve their goals c The elements make the labor motivation 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