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Essentials of Organizational Behavior, 9/e Stephen P Robbins/Timothy A Judge Chapter Introduction to Organizational Behavior 1-1 Agenda • • • • • • • Review Sakai OB Basics Today’s Question (Attendance and Participation Points) OB and globalization What use is OB? Divide into groups Work on Chapter PRESENTATIONS  Groups 1, (Decision making 4, motivation or 6) due Tuesday, Jan 16  Groups 3, (Leadership 11, Power 12) due Tuesday, Jan 23  Groups 5,6 (Organizational Culture 15, Change 16) due Tuesday, Jan 30 1-2 Homework for WEEK • Read chapter 1-3 in Organizational Behavior for today • Read chapter 4-7 in Organizational Behavior for Tuesday • Submit workplace analysis of strengths of a manager you know using information from Chapter Your analysis must be at minimum 300 words long and typed in English Due Jan 16 • Group 1,2 lead Chapter discussion Jan 16  Decision making Chapter  Motivation Chapter or 1-3 After reading Chapter 1, you should be able to: Define Organizational Behavior (OB) Explain the value of the systematic study of OB Identify the contributions made to OB by major behavioral science disciplines Describe how OB concepts can help make organizations more productive List the major challenges and opportunities for managers to use OB concepts Identify the three levels of analysis in OB 1-4 Definition of Organizational Behavior Studies the influence that individuals, groups and structure have on behavior within organizations 1-5 Chief Goal of OB To apply that knowledge toward improving an organization’s effectiveness 1-6 Complementing Intuition with Systematic Study • Improves ability to predict behavior • Systematic study:  Examining relationships  Attempting to attribute causes and effects  Basing conclusions on scientific evidence 1-7 Contributing Disciplines to the OB Field Social Psychology Psychology Sociology Anthropology 1-8 Today’s Question • Write your name on a piece of paper then answer the question on the board to prove your attendance and earn participation points 1-9 Challenges and Opportunities for OB • Workers represent a large range of cultures, races, and ethnic groups • Increased uncertainty in the world • Typical employee is getting older • More women in the workplace • Global competition is requiring employees to become more flexible • Historical loyalty-bonds that held many employees to their employers are being severed 1-10 Responding to Globalization • Increased foreign assignments • Working with people from different cultures • Coping with Anticapitalism backlash • Overseeing movement of jobs to countries with low-cost labor • Managing people during the War on Terror 1-11 Managing Diversity Workforce diversity: organizations are becoming a more heterogeneous mix of people in terms of gender, age, race, ethnicity, and sexual orientation 1-12 Diversity Implications Managers have to shift their philosophy from treating everyone alike to recognizing differences and responding to those differences in ways that ensure employee retention and greater productivity while, at the same time, not discriminating 1-13 OB offers Insights to Improve • Quality and Productivity • Customer Service and a Customer-responsive culture • People skills 1-14 OB Aids Dealing with • • • • Stimulating Innovation and Change Coping with “Temporariness” Helping employees balance work-life conflicts Improving ethical behavior 1-15 Three Levels of OB Analysis 1-16 Implications for Managers • • • • Improve people skills See the value of workforce diversity Improve quality and productivity Provide suggestions for meeting chronic labor shortages • Cope in a world of temporariness • Offer guidance in creating an ethically healthy work environment 1-17 Summary Defined Organizational Behavior (OB) Explained the value of the systematic study of OB Identified the contributions made to OB by major behavioral science disciplines Described how OB concepts can help make organizations more productive Listed the major challenges and opportunities for managers to use OB concepts Identified the three levels of analysis in OB 1-18 GROUP PRESENTATIONS Topic, Chapter and Due Dates • GROUP PRESENTATION ASSIGNMENTS AND DUE DATES • Groups 1, (Decisions making 4, motivation or 6) due Jan 16 • Groups 3, (Leadership 11, Power 12) due Jan 23 • Groups 5,6 (Organizational Culture 15, Change 16) due Jan 30 1-19 ... Tuesday, Jan 16  Groups 3, (Leadership 11 , Power 12 ) due Tuesday, Jan 23  Groups 5,6 (Organizational Culture 15 , Change 16 ) due Tuesday, Jan 30 1- 2 Homework for WEEK • Read chapter 1- 3 in Organizational... Improving ethical behavior 1- 15 Three Levels of OB Analysis 1- 16 Implications for Managers • • • • Improve people skills See the value of workforce diversity Improve quality and productivity Provide... productivity while, at the same time, not discriminating 1- 13 OB offers Insights to Improve • Quality and Productivity • Customer Service and a Customer-responsive culture • People skills 1- 14 OB