Slide Bài giảng Hành Vi tổ chức bằng tiếng Anh chương 1

Chapter 1Introduction to Organizational Behavior Essentials of Organizational Behavior, 9/e Stephen P... Homework for WEEK 1• Read chapter 1-3 in Organizational Behavior for today.. • Re

Chapter 1

Introduction to Organizational Behavior

Essentials of Organizational Behavior, 9/e

Stephen P Robbins/Timothy A Judge

• Review Sakai

• OB Basics

• Today’s Question (Attendance and Participation Points)

• OB and globalization

• What use is OB?

• Divide into 6 groups

• Work on Chapter PRESENTATIONS

 Groups 1, 2 (Decision making 4, motivation 5 or 6) due Tuesday, Jan 16

 Groups 3, 4 (Leadership 11, Power 12) due Tuesday, Jan 23.

 Groups 5,6 (Organizational Culture 15, Change 16) due Tuesday, Jan 30.

1-2

Homework for WEEK 1

• Read chapter 1-3 in Organizational Behavior for today.

• Read chapter 4-7 in Organizational Behavior for Tuesday.

• Submit workplace analysis of strengths of a manager you know using information from Chapter 1 Your analysis

must be at minimum 300 words long and typed in English Due Jan 16.

• Group 1,2 lead Chapter discussion Jan 16.

 Decision making Chapter 4

 Motivation Chapter 5 or 6

After reading Chapter 1, you

should be able to:

1 Define Organizational Behavior (OB)

2 Explain the value of the systematic study of OB

3 Identify the contributions made to OB by major

behavioral science disciplines

4 Describe how OB concepts can help make

organizations more productive

5 List the major challenges and opportunities for

managers to use OB concepts

6 Identify the three levels of analysis in OB

Definition of Organizational

Behavior

Studies the influence that individuals,

groups and structure have on

behavior within organizations.

Chief Goal of OB

To apply that knowledge toward improving

an organization’s effectiveness.

Complementing Intuition with

Systematic Study

• Improves ability to predict

behavior

• Systematic study:

 Examining relationships

 Attempting to attribute causes

and effects

 Basing conclusions on scientific

evidence

Contributing Disciplines

to the OB Field

Psychology Social

Psychology

Sociology Anthropology

Today’s Question

• Write your name on a piece of paper then

answer the question on the board to prove your attendance and earn participation

points.

Challenges and Opportunities

for OB

• Workers represent a large range of cultures,

races, and ethnic groups

• Increased uncertainty in the world

• Typical employee is getting older

• More women in the workplace

• Global competition is requiring employees to

become more flexible

• Historical loyalty-bonds that held many employees

to their employers are being severed

Responding to Globalization

• Increased foreign assignments

• Working with people from

different cultures

• Coping with Anticapitalism

backlash

• Overseeing movement of jobs

to countries with low-cost labor

• Managing people during the

War on Terror

Managing Diversity

Workforce diversity:

organizations are

becoming a more

heterogeneous mix of

people in terms of

gender, age, race,

ethnicity, and sexual

orientation

Diversity Implications

Managers have to shift their philosophy

from treating everyone alike to recognizing differences and responding to those

differences in ways that ensure employee

retention and greater productivity while, at

the same time, not discriminating.

OB offers Insights to Improve

• Quality and Productivity

• Customer Service and a

Customer-responsive culture

• People skills

OB Aids Dealing with

• Stimulating Innovation and Change

• Coping with “Temporariness”

• Helping employees balance work-life

conflicts

• Improving ethical behavior

Three Levels of OB Analysis

Implications for Managers

• Improve people skills

• See the value of workforce diversity

• Improve quality and productivity

• Provide suggestions for meeting

chronic labor shortages

• Cope in a world of temporariness

• Offer guidance in creating an

ethically healthy work environment

Summary

1 Defined Organizational Behavior (OB).

2 Explained the value of the systematic study of OB.

3 Identified the contributions made to OB by major

behavioral science disciplines.

4 Described how OB concepts can help make

organizations more productive.

5 Listed the major challenges and opportunities for

managers to use OB concepts.

6 Identified the three levels of analysis in OB.

GROUP PRESENTATIONS Topic, Chapter and Due Dates

• GROUP PRESENTATION ASSIGNMENTS AND DUE DATES

• Groups 1, 2 (Decisions making 4, motivation 5 or 6) due Jan 16

• Groups 3, 4 (Leadership 11, Power 12) due Jan 23

• Groups 5,6 (Organizational Culture 15, Change

16) due Jan 30