ASSIGNMENT À LA CARTE

ASSIGNMENT À LA CARTE CONTENTS Location: • Located at 200 Vo Nguyen Giap street, Phuoc My Ward, Son Tra District, Da Nang • Located on Son Tra District from the airport about 6km, Hoi An 25km, Han Market 3km and more specifically, only minute walk to the beach • Located in the city center, opposite the East Coast Park, is a convenient location for tourist inside and outside the country come here to travel, easy to get to tourist attraction in the fastest way The scale of hotel: ( 4-star international hotel) Hotel has 203 rooms, 198 staffs (embrace manager), restaurants, Spa, library, Bar, Gym and pool • The organizational structure includes: • G.M (General Manager) Assistant G.M Spa manager Security manager Engineer manager Supervisor Supervisor Supervisor Staff Staff Staff Executive chef C.D.P ( Chef De Pastry) Demi I.T manager F.B manager Supervisor Supervisor Staff Staff Accounting F.O manager Sale manager Supervisor Supervisor Supervisor Staff Staff Staff manager Comics Rooms: room price changes according to season and days of the week so this is only listing price temporarily Productivity sale room: The highest: 92% The lowest: 63% HighLight Plus Light UltraLight HighLight DeLight DeLight Plus Room Room type Light Size: 47m2 View: No view 3.600.000vnd/night Light Studio Light Studio Twin Light Plus LIGHT are modern, spacious studio suites with either a king sized bed or twin beds, an open-plan living area, a kitchenette and a bathroom They are perfect for solo travellers or couples Light Plus Size: 47m2 View: ocean view 4.600.000vnd/night Light Plus Studio Delight Size: 69m2 View: Ocean and city view 7.000.000vnd/night Delight Ocean View Suite Delight Plus bedrooms ( double bed + pair of single bed ) Delight Plus Size: 69m2 View: Ocean view 8.800.000vnd/night Highlight Size: 74m2 View: Ocean view 9.700.000vnd/night Delight Plus bedrooms ( double beds) Highlight Executive bedrooms LIGHT PLUS spacious studio with balcony It has a king size bed, open-plan living area with sea view, and an ensuite bathroom with shower The kitchenette is equipped with a coffee maker, microwave, two-plate induction stove and a refrigerator DELIGHT bedroom suite with a separate living area and kitchenette All DELIGHT suites feature balconies and en suite bathroom with separate bathtub and shower DELIGHT PLUS two bedroom ocean and city view suite The master bedroom has a king size bed and an en-suite bathroom with shower The second bedroom has a king size bed or two twin beds with a separate bathroom DELIGHT PLUS features a separate living area with balcony The kitchenette is equipped with a coffee maker, microwave, twoplate induction stove and a refrigerator HIGHLIGHT is an oversized suite that includes two bedrooms (One with a King bed and one with a Queen bed) and two bathrooms HIGHLIGHT has both separate living areas and kitchenettes Most HIGHLIGHT suites feature large balconies Highlight Plus Size: 114m2 View: Ocean view 10.500.000vnd/night Ultralight Size: 188m2 View: Ocean view 18.000.000vnd/night Highlight Plus Premier bedrooms Just only room HIGHLIGHT PLUS is a modern, oversized corner sea view suite with two bedrooms The master bedroom has a king size bed and an en-suite bathroom with shower The second bedroom also has a king size bed with separate bathroom There is a livingdining area with balcony and a kitchenette equipped with a coffee maker, microwave, two-plate induction stove and a refrigerator ULTRALIGHT is a luxuriously large three bedroom suite All bedrooms come with ensuite bathrooms: two with bathtubs and separate standing showers The focal point of the VIP suite is the private sauna room There is also a separate living and dining area, a bar counter and a guest restroom The kitchenette is equipped with a coffee maker, a microwave, two-plate induction stove and a refrigerator Hotel services: The hotel applies to all types of guests (including non- residents) • The A la carte restaurant has at least one luxurious restaurant The restaurant in the hotel will bring guests the experience of different culinary styles: Asia, Europe… And next to the Bar (The Top) is often where customers go to relax, char and enjoy wines, cocktails… • For females who prefer to beauty the hotel, the hotel will offer more Spa services with the room price, which will make customer prefer to choose more services for the hotel • Attached to the Meeting services with meeting rooms, conference rooms, banquet rooms…will serve the needs of business guests • • • • • • Customers can call the rooms service 24/24 to be served food, beverage room The A la carte is also known for its magnificent swimming pool, which is an indispensable service in any star hotel, such as the A la carte This is a place for visitors to relax or exercise This is a service for those who want to rent a car to visit the local tourist destinations Airport shuttle service: This will make the customer feel welcome Bicycle Rental Service: This is a service for those who want to rent a car to visit the local tourist destinations Air ticket booking, tours: For guests wishing to visit local attractions or book airfare for travel, please contact the reception staff for assistance… Preferential policies: a Room: • Free for children are below years old • Children from to 11 years old: 150.000/day or put extrabed 300.000/day • Children from the age of 12 charged as adult, put extrabed 500.000/day • Price doesn’t include daily breakfast • Room price will be reduced when booked from agency • The low season of the year, room price is reduced, free buffet breakfast for some room types (can be donated set menu for family of and drink at Bar  Tet:  Only accepting reservations from nights and above, not cancel postponed  Cancel postponed policies:  High season: o Cancellation before 14 days before check in: No charge o Cancellation after 14 days before check in: 100% total room charge  Low season: ( remaining time) o Cancellations up to days before check in: No charge Cancellations 3-6 days prior to check in: 100% first night Cancellations 72 hours before check in: 100% charge b Dining policies: • Dining buffet: 215,000 VND / person, children from 3-6 years 125,000 VND / person • Cooking boiler rental: 185,000 VND / day o o c The programs attracts customers: • Set menu: Buy pay • Bar: tango, belly dance, DJ, bar flair Commented on the advantages, disadvantages: a Advantages: • The hotel has a beautiful location, near the beach and the main intersection • The hotel í equipped with the most modern and luxurious facilities in • • • • accordance with international standards star, with a staff of enthusiastic, friendly The Top is the first infinity pool bar in Viet Nam with breathtaking views, giving you a unique experience and unforgettable relaxation Most the rooms have sea view, beautiful designed rooms, fully equipped and have beautiful balconies All of the hotel’s facilities are well – equipped – thoughtful service to ensure a pleasant stay Here you can enjoy the relaxing space of the children’s playroom - games room – spa – children’s club – sauna… At the hotel, the meeting rooms are designed very elegantly and elegantly is always an excellent choice for businesses, companies The hotel’s spacious b • • • restaurant accommodates hundreds of guests, serving a wide variety of dishes from domestic to international cuisine Disadvantages: Less incentive policy Because the hotel business is good all year round, there are no incentives to bring guests Small pool The service is not only for guests to use but also to sell services to guests outside the hotel, so the number of guests is always dynamic and service is not enough to slow down service Ex: Bar (The Top) too many guests outside should overload 10 ... room The A la carte is also known for its magnificent swimming pool, which is an indispensable service in any star hotel, such as the A la carte This is a place for visitors to relax or exercise... coffee maker, a microwave, two-plate induction stove and a refrigerator Hotel services: The hotel applies to all types of guests (including non- residents) • The A la carte restaurant has at least... season: o Cancellation before 14 days before check in: No charge o Cancellation after 14 days before check in: 100% total room charge  Low season: ( remaining time) o Cancellations up to days