Bài tập tình huống về quản trị nguồn nhân lực eng

1 TABLE OF CONTENT TABLE OF CONTENT INTRODUCTION RESEARCH OF CONTENT The main causes leading to the strike of the workers and the contradictions, conflicts occur at Honda Motorcycle Co., Ltd and Scooter India Assessment the personnel policy that Honda Motorcycle Co., Ltd and Scooter India have done in India .6 Solutions for HR policy at Honda Motorcycle Co., Ltd and Scooter India 3.1 Development of qualified workforce and motivate teams and individual employees 3.2 The management and organization of production .8 3.2 The management and organization of production .9 CONCLUSION 11 LIST OF REFERENCES 12 INTRODUCTION The effects of the global economy and the integration takes place in the world to become major force impact to the business process and human resource management Today more and more companies operating in the field of relationships with customers and partners abroad, as well as the employees more opportunities to work in the environment interact with foreigners, which with their peers Therefore, the question of human resource management activities in organizations is to conform to the trend of globalization The administrators have the responsibility to protect benefits for businesses and their owners However, in recent decades, reality show returns can not be the only goal of the business, so managers and companies should be responsible for the behavior shown in accordance with the interests of the stakeholders was that the owners are just a part of it Of the stakeholders of the company including customers, public enterprises where activities, staff, and even environmental factors Special role of human resource administrator is to ensure that good organization and standards of conduct for its employees, the employees behave well together, with the company and with customers The function of human resource management for organizations while protecting employees avoid potential nonstandard RESEARCH OF CONTENT The main causes leading to the strike of the workers and the contradictions, conflicts occur at Honda Motorcycle Co., Ltd and Scooter India Economic markets are volatile, to survive and develop requires businesses to adapt to such fluctuations Modern business management that can not withstand the market changes if the business does not have a business strategy and development represents nature and attack Only on this basis, new businesses discovered the need to take advantage of opportunities or threats that may occur to the appropriate policy response The entire strategic thinking and strategic management will be presented indepth technical trading strategies and business development This section noted that the lack of a sound business strategy demonstrates initiative and attack, lack of care for the construction and development of business strategy can not operate manufacturing business economic efficiency and even in many cases lead to bankruptcy The main causes leading to the strike of the workers and the contradictions, conflicts occur at Honda Motorcycle Co., Ltd and Scooter India are:  Strict management working time: The workers at the company were forced to sign a "Table track moves" whenever they leave to go to the toilet or drink water  Sacked workers unreasonably: A case was mentioned that a lot of people are not even allowed to go to the bathroom Because he is from the production line compulsory presence, and can not be replaced When he could not take it anymore, he did pull chain to stop the conveyor and hurried clearance individual needs When you come back after a few minutes, he was fired  Or threatened dismissal: Almost every day, almost every day at HMSI are a worker or someone received a threatening or fired The workers are afraid of the power of management that no one dares to speak or complaint or claim compensation  Work Overload: The level of tension in the factory was increased when workers are required to operate at the same time more than one computer in the post-Ford production system Workers they feel the pressure of the workload they have to and the assigned quota  Rigorous in to leave: The company is demanding workers to leave Even if a close relative of a seriously ill person or other serious circumstances, the employee will not be allowed to stay Workers should never be allowed to temporarily change shifts due to mandatory  The difficulty of each shift: Almost, workers should never be allowed to temporarily change shifts due to mandatory  Management of bias in assigning work: Many managers at HMSI shown bias in matters related to work assignments The workers that they like, they will assign work at locations outside the production line But the work in the production line is very hard  Concealed employment of managers in India for senior managers in Japan Indian managers to workers not to meet senior leaders to share grievances of the workers They are stimulated to cause disunity in the collective worker  Junta Style: Once a worker has returned to work, late two minutes after the break for tea He was vice president of production (Japanese people) kicked in the leg workers A similar incident occurred when an employee of the company Sikh wore a different color, not the company's uniform He flew hat off workers Behavior of leaders not fit in any of the blame public employees With the above information, the cause is due to the deep commitment of managers in India Their initial commitment to make a good policy for employees then they not strictly comply with those commitments Do not make the commitment to make the workers here become undisciplined than in compliance with the mandatory requirements of the company, such as a hat company, working time,etc, When workers wrong behavior of managers not make conflicting standards become more and more serious Moreover, for a leader/manager implementation of the commitment is very important in the management and administration of them The implementation of the commitment not only depend on the ability of management / leadership, but also depends on the personality and their ethics To assert themselves in a world full of fierce competition, the quality of human resources plays a vital role for the economy is on the rise The problem now is to realize the strategy of the measures, specific actions The experience of many countries shows clearly, respect and determination to implement education policies appropriate training is the decisive factor to create high-quality human resources for the rapid and sustainable development Assessment the personnel policy that Honda Motorcycle Co., Ltd and Scooter India have done in India Organize production assembly line is organized method of advanced manufacturing processes and highly effective By applying the production line manufacturing technique that is growing, forming machinery combine high productivity, favorable trends for mechanization and automation of production processes of production Production lines also facilitate improvement of organization and planning firms, raising skill levels of workers, increase productivity, improve working conditions In the preparatory process for the production of technical efficiency of production lines have been secured by appropriate product design, ensuring the unification and standardization, saving consumption of raw materials and the labor time The company did not comply with Honda's global philosophy concerning the importance of local laws Honda announced that Honda committed to an environment free of discrimination laws, including harassment based on status protected by law Honda will not tolerate any form of violation related to this policy This policy prohibits all acts of dissatisfaction related to age, race, color, religion, sex, national origin, ancestry, marital status and sexual orientation of an individual Or any other basis protected in accordance with state law, federal or local The production capacity of a production center (business, workshop, production line or a stage production) is the ability to manufacture products and provide services in a certain period of time (months , quarter, year ) in defined conditions Production capacity can be calculated for a workshop, a production stage, a line, or the entire production system Many comments said that the company completely lacked direction on the issue of human and this problem still persisted The company has problems with cognitive level Japanese leaders not understand the language of the workers In fact, language barriers, exchange of information is incomplete, interference in the communication channels are effectively reduce the transmission of information and the premise of conflict The language barrier is considered to be the result of differences in training, awareness and a lack of information about other people Director of Rooms synthesis is also the person responsible for the overall management of human resources has brought a lot of ideas, but not understand the activities organized in view of the workers When workers use strategies to reduce production, the Japanese leader had impotence On the other hand, managers of India although an expert on production but did not know how to handle issues related to labor relations Another problem is that the Japanese leaders not to the Indian managers sufficient authority to make important decisions in many different ways Society constantly moving, growing business and human resources are endless If exploit these resources properly will create material wealth for the society, to satisfy the increasing demands of the people Shorten time to quickly build projects in operation is strongly influencing factors to improve the economic efficiency of the technology investment In technological innovation can not not interested in studies using new materials and alternative materials for valuable materials accounts for a high proportion of the cost of many products and services Moreover, the use of alternative materials in many cases there is great significance in improving the quality of the product Machinery and equipment is the deciding factor productivity, quality and efficiency In the management of technology, the regular research, technological development plays a decisive role Besides, preservation machinery, machinery always ensure correct operation plans and capacity utilization of machinery also played no small role in improving the efficiency of business general To ensure accurate assessment of the quality of operation of machinery and equipment, the cost of business and economic analysis should use the concept of business expenses "no load" for business expenses of use machinery is lost without being used for what purpose Solutions for HR policy at Honda Motorcycle Co., Ltd and Scooter India 3.1 Development of qualified workforce and motivate teams and individual employees Creative labor of man is the determining factor to effective business operations Businesses need to invest adequate scale development training and training new workers, intellectuals of high quality in the business Improve business operations, skill levels of staff scientists, engineers and technicians to optimize the exploitation of raw materials, production machinery, equipment and advanced technology, Especially management officers, directors must be carefully selected, highlevel understanding Directors are business leaders, ensuring that business operations effective manager should have knowledge about technology, science, the social, psychological, economic, general,etc, the knowledge of life and must know how to use knowledge in the organization, decision-making tasks in practical operation of the business Regarding human resource management, business structure to form the optimal labor, to ensure full employment on the basis of division of labor and reasonable layout, appropriate to the capacity, forte and aspirations of each person Before assigning layout or promotion of staff must go through skill test When assigning to define the functions, powers, duties and responsibilities Especially work pay, reward, encourage physical benefits for employees is very important problem Motivation collective and individual employees is crucial to the economic efficiency Motivation is also a factor for collection, consolidation workers back For now, the motivation for collective and individual workers are benefits, the profits earned from production more efficient Businesses need adequate profit distribution to ensure fair, reasonable, strictly payoff Special needs adequate remuneration for the best staff, skilled level or achievement, initiative,etc, Also need to strictly deal with violations In modern business, many businesses in the form of sale of shares to employees and workers will receive salary and bonus in addition to the interest rate divided by the number of shares as well as one of the solutions associated with workers now because with the purchase of shares to employees not only have more income from the business, but also have the right to participate more in the work of the enterprise 3.2 The management and organization of production Organizations that now has a compact, lightweight, dynamic, flexible before changing market The organizational structure of the enterprise to adapt to the changing business environment These contents have been presented in the organizational structure of corporate governance One thing to note is that the organizational structure of the enterprise shall be constructed in accordance with the characteristics of firms (size, line of business, characterized the generated results,etc, ), the new ensures that corporate governance is effective Clearly define the functions, duties, powers, responsibilities mode, the relationship between the parts together, put the operation of the business into order, to avoid overlap between the functions and duties of the department Enterprises must regularly maintain and ensure the balance of strengthening relations between the stages, parts of the production process,etc, can enhance the sense of responsibility of each person, enhancing all creativity in production System information includes factors closely related to each other, interact with each other in income, processing, storage and distribution of information to support operational analysis and evaluation check the situation and make decisions on issues related to the operation of an organization 3.2 The management and organization of production Organizations that now has a compact, lightweight, dynamic, flexible before changing market The organizational structure of the enterprise to adapt to the changing business environment These contents have been presented in the organizational structure of corporate governance One thing to note is that the organizational structure of the enterprise shall be constructed in accordance with the characteristics of firms (size, line of business, characterized the generated results,etc, ), the new ensures that corporate governance is effective Clearly define the functions, duties, powers, responsibilities mode, the relationship between the parts together, put the operation of the business into order, to avoid overlap between the functions and duties of the department Enterprises must regularly maintain and ensure the balance of strengthening relations between the stages, parts of the production process,etc, can enhance the sense of responsibility of each person, enhancing all creativity in production System information includes factors closely related to each other, interact with each other in income, processing, storage and distribution of information to support operational analysis and evaluation check the situation and make decisions on issues related to the operation of an organization - Selection of appropriate technology Businesses on the basis of production targets set out measures appropriate technological innovation Need to avoid entering the backward technology, obsolete, reconditioned, polluting the environment, - Having the right solution for the mobilization and use of current capital, especially capital for technological innovation, businesses want to operate effectively, it is necessary to use capital efficiently, properly targeted investments technology Along with discovering and fostering talents and develop human resources should go hand in building and improving the system of human values in the current era as responsible citizens, school spirit practice, cultivate knowledge; conscious and self-employed capacity, and the society; means the life, culture, there are ideal These are also good traditional values of the people of Vietnam, so should be further promoted in the context of international integration, especially for the younger generation Development of human resources must be linked to improving the quality of health care for the people, policies salary - bonuses, ensuring social security The Congress XI has addressed the specific activities of this sector in order to improve the quality and efficiency of health care workers to meet the requirements of the process of promoting industrialization and modernization associated with knowledge-based economy in the context of integration, fierce competition and require high labor intensity 10 CONCLUSION The basic purpose of the administrative office of human resources to ensure the enterprise's human resources are managed and used most effectively However, in practice, department responsible for human resource management can have many names, to perform different functions and have very different roles in the enterprise This reflects the specific characteristics of each business Human Resource Officer with the proposal or online leader drafting policies and procedures necessary concerning issues of human resource management in organizations These policies should be in writing, delivered to every household administrator and officers of human resource management, and inform the whole staff The human resources policy in the express business to business characteristics and very different, depending on the sector, size, characteristics, nature of business, qualifications, abilities and views of leadership Attract and retain qualified personnel and arrange the most appropriate work with them is a very important thing for any organization However, many businesses too large to allow close contact between top leaders of the company to employees And meanwhile, HR staff will have the task to bridge this problem 11 LIST OF REFERENCES 1) Lecture Course in Human Resource Management, Dr Pham Thi Nhuan, 2014 2) Human Resource Management, Tran Thu Hien, 2014 3) Human resource management efficiency, Vo Thi Oanh, 2013 4) Conditions for success in HRM, Le Bao An, 2013 5) The role of human resource management, Nguyen Thanh Huyen, 2013 12