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1121/2017 NQi dung Quy djnh phap lu~t • Luat Khi~u nai narn 2011 • Nghj dinh 75/20 12IND-CP 03/1 0/20 12 cua Chinh phu quy dinh ehi ti~t mot s6 di~u cua Luat Khi~u nai • Thong tu s6 07/20 13/TT- TTCP 31/10/2013 cua Thanh tra Chinh phu quy dinh trinh tu giai quyet khi~u nai hanh ehinh diem di~m lAc 'D3i tuong 'Nguyen ·eMth~ 'Thfun quyen 'ThiJi han =Quytrin,iai quyet khieu nai •Hinh thirc, thu tuc -Toa an : /'" ~Ngu·iri \_ c6"'th'§'~""', qllY~11QG~N / 1/21/2017 56 ILPc;rtkhi~u Khai ni~m,d,c 1.1 Khai ni~m n\li va 56 VAHe tLr nam 2011-2013 9741 chiem 3% II Sollrieu LKN) Khieu nai cua cc quan, t6 chirc, ca nhan mroc ngoai tai Viet Nam va viec giai quvet khieu nai Doi voi QDHC, HVHC dan vi sir nghiep cong hip, doanh nghi~p nha nUl)'e T6 chirc ehinh tri, t6 clurc ehinh tri - xii Mi, t6 clurc x~ Mi, t6 chirc xa hoi - nghe nghiep • Ap dung thoo quy dinh ~ Luat nay, tnr truong hQP "rna / d"u"'" quoc CHXHCNVN la vien co quy dinh khac • Ap dung theo quy dinh eua~ Lu~nay ~ • Can cu luat CO' quan co tham quyen huang dfu-!viec khieu nai va giai quy~t khieu nai co quan, to chirc minh VKSBDTC, Ki~m • Can cir vao L!I@tnay quy toan nha mroc, Van dinh vi~e khieu nai va giai phOng Qu6c Mi, quy~t khi~u nai cO' Viin phOng Chu tich quanminh nu~c v~ eae e.O'qu.an aOi tU'Q'ng khh~un«ili TruOng hQP lu@t khae co ql!y dinh • Thi '" dong _ quy ~ khae ve khieu n\li va djM ,O,lu!t dO -/ giai quy~t khi~u n\li 2.2 a,c di6m 2.1 Quyet dinh hanh chinh r Hinh thlh: I0 L~~iquyit Thamquyen • 'I ban hanh , hI/II , cabi~ djnh quan hanh ehinh nha nu{Jl.: quan hanh ehinh nha vfut de e\l th~ ho@t duge ap d\lng mot lfut d6i v(Ji d6i tuqng e\l th~ I {III " J x u quail H IO(iC IlfIlI'oi (Ii flliim furl'lI front? co' quail H( \.\ V'Bi m~tNIta niNe' INCH bl) ,/( hi dao df(:~uh{mh 1/21/2017 2.2 Hanh vi hanh chinh 'CO' quan HCNN 'NglPai co tham quylln HCNN =Hanh d{lng 'Khong hilOh d{lng Trong pham vi nhi.m v thea quy dinh PL v c6ng 'Bi m.tNN 'NQi bQ 'Chi d 2.3 Quy~t dinh ky lu,t can bQ, cong chuc diiu hanh 2.3.1 KhAi nitm Khoan 10 Dicu :2 lI~t KN La quyit djnh b{,ng van ban cua nguai dung ~&u ~'tMI»'OI:1 ,,_.,-al,('i!f ,.,.', :ieu 12) Quyem Ba Niim (80 tubi) 'OJ Uy ban nhiill dan QU~ll Quy~t dinh sb 123/QD-UBND thu h6i 200 1112o~t.Khong dlmg y bit da nho' chiu n0i ella minh khi~u n~i nlmng bi tra 1QiQLTT s6 (Chi CI,IeQLTT tinh BD) tilln hanh killm tra tai DNTN kinh doanh xang dAu Quang PhtlO'ng Ba Quang Thuy Lan la ehu doanh nghj~p cho ding f)Oi QLTT ~alAy mAu xang dAu khOngdu ItlQ'Ogmau theo quy l'Jinh, khOngghi ky h~u mau va khOngcho ehu doanh nghi~p ky ten vao giliy niem phong la khOngdung vai quy dinh cUa philp lu$t n6n da khillu n$i v6 cac hanh vi tren 4.2 Thai hi~u khiftu n,i quyftt d 1919/2014·18/1012014 Tl'fJIOInqh9P 2: Ngay171912014eM tich UBND hu~n Nhe Be Quy6t dinh 213tVQEJ-GQKNMc yeu cau cua b8 Nga LlJ'U Y v~ thai 9/2014 • 11012014 Hinh thLPCkhiftu n,i hiEmkhiftu nai • Cach tinh • Cae truCmg hgp kh6ng tinh Khi6u n,i bing VilO thai hi~u • Phap lu~t khac c6 guy djnh v~ thai hi~u khi€u n~i (Lu~t THADS, Lu~t C~nh tranh) 5.1 Qf)HC, HVHC (KlI''''' LKNI 1121/2017 * Khi6u nai bAng dan _!!!l~}' !I1_~r:'!l_~.'!I ~i~':Ir:'.~ • Ien, (fiilchi Ten, d!a chi -_ cua 11911'c7i ~l1i~u l1,i cua co quan, to chU>c,cll nhan b! khi6u n,i _ -_ - ~i~.!!r~~I.Ii_t!(;)~hi~un\li !~i li~llli~~Cluan~~n.nC;;idun!l~hi~u n,i * Khi~u nai trlfC ti~p Khoan £li~u Lu~t KN gLP ~ _~m0W"m= I re "»>~-»"¥if'" Htr(Yngd~D ngU'irjKN ~'iitdaD "'JI.-~' Khi6un,i bing (fan "" ".> 'j,,,,, M" x_"'x ~ Ghi nhan I{li b~ng van ban " " r~.w .K2 £lieu LKN NglIC7ikhi6u n,i ky ho.c di~mchi _l tac giA (BO VHIT va DL) dAra Quyet dinh cAp chUng n1$l dang ky quy~n tac gia 3.000 bai ph6i fun cho Cong ty dich vu c6 phfutPM Nhu~ Cho rang Cue Ban quy~n cAp gi4y chung nh~ quyen sa hilu tri tu~ lit ban phai sinh nen thang 01 nam 2010, 18 don vi san xuat fun nhac, bay don vi san xuat dAu dia karaoke va 16 nhac si dAkhieu nai d~ nghi thu hili gi4y chtmg nhen dung Khoan Dii;u Lu~t KN,Dii;u 5, Nghi dinh 75/20121ND-CP 1/21/2017 • Khi6u n,i bing 5.2 Quyit (Sinh KL CBCC (916u49 LuttKN) , NQidung dan theo 49LKN Thil t\lC khieu n,i ~~Y thangni.'!1 khi~1:I n\li !~~,!,jllchi ~~1l':l9_~i~!!i~1I11,i Tin, dja chi cila cO'quan, to chil'c, ca nhln bj khi6u n,i !'!2!~ung,lydokhiil,lll.~! !aili~1IIi~~~1I~':' ~!':'':'9i~un!;lkhiiun\li II GIAI QUVETKHIEU N~I Khai nifm - Buoc I: chuck bi tai li~u, h6 so lien quan den viec khieu nai - Buoc 2: Nop dun khieu nai tai nguoi co thfun quyen giai quyet khi€u nai: + nop dun khi€u nai (nop tnrc tiep hoac nop thong qua duong buu dien) + Trinh bay true ti€p viec khieu nai - Chinh sua, b6 sung tai li~u theo yeu edu NGUVENTAc GIAI QUVET KHIEU N~l KHAI NIE:MGIAI QUVET KHIEU N~l 10 1/21/2017 • Niem y~ttai tru sa lam viec hoac noi tiep cong din • QDHC, HVHC:,Cong khai d6i voi QDGQKN Ian hai • QDGQKN v€ QDKLCBCC: bAt buoc cong khai • Thong bao tren phirong ti~n thong tin d\li chung • QDKLCBCC: Cong khai d~n toan Sau 30 k~ ill ban hanh Vung situ, vung xa: khOng qua 45 ke Sau 30 til ban hanh Can hoi Ngiroi GQKN 21 ~~~~~ 1/21/2017 I ro cao To cao Giai quyet to cao Khai ni~m, d~c diim 1.1 Khlii nifm Theo thuat ngil' Han - Vi¢t, t6 cao hi bao cho nguoi khac biet v~ hanh vi vi pham cua nguoi nao Til dieD Til va ngu Vi~t Nam Cllathi "to" Ia v\lch tQi, "cao" Ia bao cho nguoi khac biet, t6 cao la vach tQi cua n m nao cho moi n m bi~t 1/21/2017 O,e di@m Phin bi~ttAcao vOikhi~un,i va de ,;",,,;~;~::;,,hinh th.rc eung eip thong tin vi vi ph,m phap luit khae 2.1 Phin bi~t eao vOikhi~un,i hi nhtmg thong tin v~ hanh vi co dau hieu tOi pharn ca nhill co danh tinh, dia chi ro rang cung cApcho co quan, ca nhID)co trach nhiem tiep nhan, giai quyet S\l chuyfut h6a til t6 giac sang t6 clio va ngugc I,i 1/21/2017 2.3 Phin bi~tta cao vOiki~n phanaoh Lua chon phU'O'ngthuc thlch hop eho cac hanh vi sau • Anh An phat hien nguoi hang xorn co hanh vi-mua ban ma • Ba Ha phat hien nha hang xom xay dung trai phep • 20 hi) dan a c1p5 xii MP huyen CL khong d6ng y voi plurong an giai phong mat bang lam duong giao thong nong thon, • Ong Phuong phat hi~n do;m duang gl1n nha hay xily tai n;m duang hu hong nang • Co Lan bi tir ch6i dang ky h(l khciu thuang tm 2.4 Hanhvi vi phi;llll philp lU\lt Hanh vi vi phi;llll phap lU\lt v~ quan ly nha nuac cile linh VUC ta • Viec t6 cao cua ca nhan nuoc ngoai dang cu tru tai Vi~t Nam va giai quyet t6 cao VVPPL cua co quan, t6 chirc, ca nhan mroc ngoai tai Vi~tNam • Vi~c t6 giac va tin bao v~ tQi pham duoc thuc hien theo quy dinh cua PL v~ TTHS • Truemg hqp khac co quy djnh khac v~t6 cao va giai quy~t t6 cao thi ap d"mg quy djnh cua lu~itdo 1"",·,,,,,;1),,,11':>< «H, Hanh vi vi phi;llll philp lU\lt cua CB, CC, VC vi~c thl,fC hi~n nhi~m V\I, cong V\I ta Ap dung PL v~ cao va giiii quyet cao (Di~u LTC) "T 3.1 Hanh vi vi ph,m phap luit ciia can bi},cong chu-c,vien chu-ctrong vi~cthl!Chifn nhifm VI}, cong VI} La hanh vi eua can bi), eong ehue Lil hanh vi vi~e thl,fe hi~n nhi~m eong V\I V\l, 1/21/2017 3.2 Hsnh vi vi pham phap luit v~ quan Iy nha nwc cac Iinh v'!c La hanh vi cua b~t cu ca nhan, CeJ quan, t6 chirc nao La hanh vi vi pham d6~verivi~c chap hanh quy dinh phap lu~t vi: qulin Iy nha nuoc cac linh V\fC ,~",''""" "., • Can bQ, cong chirc, vien chirc co th€ la chu th~ cua hanh vi vi pham phap lu~t vS quan Iy nha mroc cac linh vue? • Hanh vi vi pham phap luat vS quan Iy nha nuoc cac linh V\l'C la hanh vi vi pham ngoai quan h~ dan su NglJ'6li to cao, nglJ'6li bi to cao, nglJ'c7igiii quyit to cao 4.1 N gU'iri t6 cao La oong dan thuc hi~nqu~ Di~u2LTC) J + t6 cao (Kho8n 4.1 NgU'iri * Quyen t6 cao va nghia V\I (DiSu LTC) Quy0n 1/21/2017 • Hudn chuang Dung cam (4,5 Ian mu-cluang t6i thieu chung-tham nhiing: 60) • Bang khen CUll Thu tuang Chinh phil (J,5-40) • Bang khen CUll cap B(I,nganh, tinh, doan thi Trung uang (1) • Giay khen Tham nhUng:Trong truimg hop giup thu hbi ducc eho Nha ruroc s6 ti~n, tai san co gia tri tren 600 IAnmire hrong co so thi duoc xet thuong virot mire quy dinh tir Quy Khen thinmg v~ phong, chong tham nhilng, nhung khong vuot qua 10% s6 tien, gia tri tai san dll thu hbi duoc va khong vuot qua 3.000 Ian mire hrong co sa 4.2 NgU'oi bi to cao • Khai niem 4.2 NgU'oi bi to cao Quy~nvil nghia VI,! (£)i~u 10 LUft TC) Clf)uqc thong bao v~ nQi dung t6 cao Clf)ua clumg cu d~ chirng minh nQi dung t6 cao la khong dung S1,l th~t ClNh cao theo quy dinh cua PL khac TrU'cYng hO'P nhi~u ngU'cYi cling tt> cao • Di~u 54 Nghi dinh s6 59/2013/ND-CP 17/6/2013 quy dinh chi ti~t mot s6 di~u cua Luat phong, chong tham nhiing quy dinh cong dan co the t6 cao hanh vi tham nhfing theo cac hinh thirc t6 clio qua di~n thoai hoac t6 clio qua mang thong tin di~n nr + TrU'cYng hO'P nhi~u ngU'cYi cling tt> cao • Bang dan: HQ, ten, dja chi cua nrng ngiroi t6 clio, co chii ky, diem chi cua tirng nguoi t6 clio; ho ten ca ngiroi d~i dien cua nhiing ngiroi t6 clio de ph6i hQ'P co yeu cAu • True tiep: ,( 5-10 ngiroi t6 cao: Clr 01-2 ngtroi d~i dj~n 5.2 Thu tuc Nguci 16 cao to cao vi€t (Ian 1Iy h~mhvi vi pham b] t6 cao • Theo quy dinh tai Di~u II Nghi dinh 76/20121ND-CP TO cao ti.§p, giai quy.§t to cao ti.§p TO cao ti~p, giai quy~tto cao ti~p Di~u 27 Lu@tt6 cao vii Di~u Thong tu s6 06/20 131TT-TTCP • Co vi ph