Đo lường múc độ hài lòng của người lao động về tiền lương tại TPHCM ( Chuyên đề tốt nghiệp Trường Đại Học Kinh Tế)

i SVTH: Tr KHĨA: 35 Vinh TP.HCM, 2013 ii khóa hồn iii : - - - tài iv p ……………………………………………………………………………………… ……………………………………………………………………………… ……… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… …………………………………………………………………………… ……… ……………………………………………………………………………………… ……………………………………………………………………………… ……… ……………………………………………………………………………… ……… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… …………………………………………………………………………… v ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… …………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… vi 1 .1 2.1 .2 .3 .5 1.1 11 .11 12 .14 1.3.1 14 1.3.2 .14 vii 16 16 16 16 18 19 .19 19 21 .21 25 25 28 28 28 32 32 3.4.1 .32 .34 34 34 41 42 42 viii 44 .45 3.7.4 46 47 48 49 49 50 51 .51 53 .56 4.4 56 56 57 60 ix Heneman Schwab (PSQ) (1985) .12 19 21 22 .22 23 23 24 25 26 26 27 28 31 35 -Watson 38 .39 .39 39 40 42 -test 43 x .44 - 44 45 .45 .46 46 .47 - .47 .48 .48 14 .18 nh 33 36 37 59 Williams, M., Carraher, S., Brower, H., & McManus, J (1999) “Assessment of a New Measure of Satisfaction with pay” The Annual Meeting of the Southern Management Association, Atlanta 60 ác …………………………………………………………… - – 4.Trên 45 61 Khác … u? - - II 1 ý lòng Khơng lịng hài Hài lịng Hồn tồn hài lịng 62 TT ) I 5 cơng ty II III 10 11 63 12 Ch 13 IV 14 15 16 17 18 ty 19 20 Luôn c V 21 22 công ty 23 64 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .803 Bartlett's Test of Sphericity Approx Chi-Square 889.714 df 190 Sig .000 Communalities Initial Extraction muc luong 11 1.000 762 muc luong 12 1.000 780 muc luong 13 1.000 682 muc luong 14 1.000 620 muc luong 15 1.000 569 Tang luong21 1.000 510 Tang luong22 1.000 635 Tang luong23 1.000 694 Tang luong24 1.000 627 Phuc loi 31 1.000 626 Phuc loi 32 1.000 792 Phuc loi 33 1.000 627 Phuc loi 34 1.000 628 1.000 811 1.000 691 1.000 512 1.000 476 1.000 579 Co che luong41 chinh sach Co che luong42 chinh sach Co che luong43 chinh sach Co che luong44 chinh sach Co che luong45 chinh sach 65 Co che luong46 chinh sach Co che luong47 chinh sach 1.000 775 1.000 539 Extraction Method: Principal Component Analysis Total Variance Explained Extraction Sums of Squared Loadings Rotation Sums of Squared Loadings Initial Eigenvalues Compo nent Total % of Cumulati Variance ve % Total % of Cumulati Variance ve % Total % of Variance Cumulative % 6.996 34.978 34.978 6.996 34.978 34.978 3.631 18.154 18.154 1.807 9.035 44.013 1.807 9.035 44.013 2.920 14.598 32.752 1.636 8.181 52.194 1.636 8.181 52.194 2.380 11.899 44.651 1.493 7.467 59.660 1.493 7.467 59.660 2.124 10.620 55.271 1.002 5.010 64.670 1.002 5.010 64.670 1.880 9.399 64.670 889 4.445 69.115 852 4.258 73.373 766 3.830 77.204 684 3.419 80.622 10 585 2.927 83.549 11 568 2.840 86.390 12 494 2.469 88.858 13 438 2.190 91.049 14 410 2.051 93.100 15 336 1.681 94.781 16 306 1.530 96.311 17 248 1.240 97.551 18 201 1.003 98.554 19 159 795 99.349 20 130 651 100.000 66 Rotated Component Matrix a Component muc luong 11 831 muc luong 12 814 muc luong 13 734 muc luong 14 muc luong 15 607 Tang luong21 Tang luong22 651 Tang luong23 818 Tang luong24 697 Phuc loi 31 674 Phuc loi 32 842 Phuc loi 33 772 Phuc loi 34 676 Co che chinh sach luong41 Co che chinh sach luong42 863 648 Co che chinh sach luong43 Co che chinh sach luong44 Co che chinh sach luong45 682 Co che chinh sach luong46 Co che chinh sach luong47 Extraction Method: Principal Component Analysis Rotation Method: Varimax with Kaiser Normalization a Rotation converged in iterations .709 635 67 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .786 Bartlett's Test of Sphericity Approx Chi-Square 666.736 df 120 Sig .000 Communalities Initial Extraction muc luong 11 1.000 729 muc luong 12 1.000 774 muc luong 13 1.000 694 muc luong 15 1.000 567 Tang luong22 1.000 651 Tang luong23 1.000 718 Tang luong24 1.000 558 Phuc loi 31 1.000 650 Phuc loi 32 1.000 758 Phuc loi 33 1.000 629 Phuc loi 34 1.000 676 Co che chinh sach luong41 1.000 613 Co che chinh sach luong42 1.000 652 Co che chinh sach luong45 1.000 448 Co che chinh sach luong46 1.000 778 Co che chinh sach luong47 1.000 406 Extraction Method: Principal Component Analysis Total Variance Explained Compo nent Initial Eigenvalues Extraction Loadings Sums of Squared Rotation Loadings Sums of Squared 68 Total % of Cumulati Variance ve % Total % of Cumulative Variance % Total % of Cumulative Variance % 5.607 35.046 35.046 5.607 35.046 35.046 3.192 19.947 19.947 1.746 10.913 45.960 1.746 10.913 45.960 2.686 16.786 36.733 1.508 9.422 55.382 1.508 9.422 55.382 2.416 15.098 51.830 1.439 8.997 64.379 1.439 8.997 64.379 2.008 12.548 64.379 900 5.623 70.002 815 5.096 75.099 758 4.738 79.837 613 3.830 83.667 520 3.250 86.916 10 429 2.683 89.599 11 407 2.541 92.140 12 353 2.205 94.345 13 291 1.818 96.163 14 235 1.469 97.632 15 224 1.399 99.031 16 155 969 100.000 Extraction Method: Component Analysis Principal Rotated Component Matrix a Component muc luong 11 751 muc luong 15 821 muc luong 13 830 muc luong 12 617 Tang luong22 720 Tang luong23 830 69 Tang luong24 700 Phuc loi 31 685 Phuc loi 32 831 Phuc loi 33 782 Phuc loi 34 722 Co che chinh sach luong41 Co che chinh sach luong42 731 669 Co che chinh sach luong45 Co che chinh sach luong46 853 Co che chinh sach luong47 605 Extraction Method: Principal Component Analysis Rotation Method: Varimax with Kaiser Normalization a Rotation converged in iterations KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .786 Bartlett's Test of Sphericity Approx Chi-Square 630.721 df 105 Sig .000 Communalities Initial Extraction muc luong 11 1.000 740 muc luong 12 1.000 797 muc luong 13 1.000 717 muc luong 15 1.000 570 Tang luong22 1.000 631 Tang luong23 1.000 715 Tang luong24 1.000 570 Phuc loi 31 1.000 664 70 Phuc loi 32 1.000 798 Phuc loi 33 1.000 631 Phuc loi 34 1.000 671 Co che chinh sach luong41 1.000 659 Co che chinh sach luong42 1.000 649 Co che chinh sach luong46 1.000 770 Co che chinh sach luong47 1.000 411 Extraction Method: Principal Component Analysis Total Variance Explained Extraction Loadings Initial Eigenvalues Sums of Squared Rotation Sums of Squared Loadings Compon ent Total % of Cumulativ Variance e % Total % of Cumulative Variance % Total % of Cumula Variance tive % 5.414 36.092 36.092 5.414 36.092 36.092 3.080 20.531 20.531 1.738 11.587 47.679 1.738 11.587 47.679 2.602 17.346 37.878 1.497 9.977 57.656 1.497 9.977 57.656 2.309 15.395 53.273 1.344 8.962 66.619 1.344 8.962 66.619 2.002 13.346 66.619 862 5.747 72.365 761 5.074 77.440 613 4.087 81.526 601 4.004 85.530 458 3.054 88.584 10 410 2.736 91.321 11 363 2.421 93.741 12 310 2.067 95.808 13 236 1.573 97.381 14 235 1.566 98.947 15 158 1.053 100.000 Extraction Method: Principal Component Analysis 71 Rotated Component Matrix a Component muc luong 12 777 muc luong 15 612 Co che chinh sach luong42 831 muc luong 13 840 muc luong 11 606 Phuc loi 32 853 Phuc loi 33 784 Phuc loi 34 722 Phuc loi 31 709 Co che chinh sach luong46 845 Co che chinh sach luong41 781 Co che chinh sach luong47 616 Tang luong23 831 Tang luong22 722 Tang luong24 709 Extraction Method: Principal Component Analysis Rotation Method: Varimax with Kaiser Normalization a Rotation converged in iterations 72 Correlations mucluong mucluong Pearson Correlation tangluong 472 Sig (2-tailed) ** phucloi 468 ** cochechinhsac hluong suhailong 460 000 000 96 96 96 96 352 472 000 96 Pearson Correlation 468 Sig (2-tailed) 000 000 N 96 96 Pearson Correlation 460 Sig (2-tailed) 000 000 004 N 96 96 96 Pearson Correlation 605 Sig (2-tailed) 000 000 000 000 N suhailong Pearson Correlation N cochechinhsachluong 96 96 96 96 96 ** Model Variables Entered ** ** b Variables Removed cochechinhsachl uong, phucloi, tangluong, a mucluong a All requested variables entered b Dependent Variable: suhailong Method Enter 365 ** 508 352 365 508 ** 000 96 96 294 ** 572 004 ** 294 572 ** 96 548 000 96 ** ** 000 96 96 ** ** 000 96 96 ** Correlation is significant at the 0.01 level (2-tailed) Variables Entered/Removed ** 000 ** ** 000 Sig (2-tailed) phucloi 605 000 N tangluong ** 548 96 ** 96 ** 73 b Model Summary Change Statistics Std Error R Adjusted of the R Square Square R Square Estimate Change F Change Model R 756 a df1 df2 Durbi Sig F nChang Wats e on 571 91 000 552 49101 571 30.307 a Predictors: (Constant), cochechinhsachluong, phucloi, tangluong, mucluong b Dependent Variable: suhailong b ANOVA Model Mean Square F Sig Regression 29.227 7.307 30.307 000 Residual 21.939 91 241 Total Sum of Squares df 51.166 95 a a Predictors: (Constant), cochechinhsachluong, phucloi, tangluong, mucluong b Dependent Variable: suhailong Coefficients a Unstandardized Coefficients Standardized Coefficients B Std Error Beta (Constant) 218 260 mucluong 213 076 tangluong 178 phucloi cochechinhsachluong Model a Dependent Variable: suhailong t Sig .837 405 246 2.795 006 079 180 2.247 027 283 072 312 3.952 000 252 071 278 3.520 001 1.950 ... nhân t nm hài lòng c i lao ng Xây d hài lòng c S khác bi t v m ng v ti hài lòng c ng v ti i y u t cá nhân ( tu i, h c v n, gi i tính .) Các nhân t c a ti Các thành ph n nm hài lòng c ng có hài lịng... nhân viên (Lê Quân, 2011) hân viên cho :“ ” TPHCM 2.1 Tìm xây d ng c a ti n m Hi hài lòng c hài lòng c ng, ng v ti c b n ch t c a ti n c u thành c a ti n a ti ng Tìm nhân t c a ti nm hài lòng c... Stilwell & Brock (1 996); Heneman & Schwab (1 985); Williams, Carraher, Brower ìm 12 1.2.2 N (Pay Satisfaction Questionaire) administration) Mơ hình , bao hài lịng : (Pay administration) hài lòng S Greenberger