quản trị nguồn nhân lực tại công ty TNHH TM XD đông quang

MỤC LỤC    LỜI MỞ ĐẦU1Lý do chọn đề tài1Mục tiêu nghiên cứu2Phương pháp nghiên cứu3Phạm vi nghiên cứu3Kết cấu của đề tài3CHƯƠNG 1 : CƠ SỞ LÝ LUẬN1.1 Khái niệm về nguồn nhân lực và quản trị nguồn nhân lực41.2 Ý nghĩa của quản trị nguồn nhân lực51.3 Nội dung về tuyển dụng nguồn nhân lực6 1.3.1 Phân tích công việc6 1.3.2 Công tác tuyển dụng nhân lực91.3.3. Công tác đào tạo và phát triển nguồn nhân lực11 1.3.4 Chính sách lương và chế độ đãi ngộ23CHƯƠNG 2 : THỰC TRẠNG HOẠT ĐỘNG QUẢN TRỊ NGUỒN NHÂN LỰC TẠI CÔNG TY TNHH TM – XD ĐÔNG QUANG242.1 Giới thiệu chung về Công ty Đông Quang24 2.1.1 Quá trình hình thành và phát triển24 2.1.2 Vị trí vai trò của công ty trong lĩnh vực ngành252.2 Cơ cấu tổ chức26 2.2.1 Sơ đồ tổ chức26 2.2.2 Chức năng nhiệm vụ các phòng ban262.3 Phân tích và đánh giá năng lực cạnh tranh của Cty TNHH TM XD ĐÔNG QUANG trong thời gian qua28 2.3.1 Môi trường cạnh tranh của công ty trong lĩnh vực xây dựng28 2.3.1.1 Các chủ trương, chính sách và quy định pháp luật của Chính Phủ28 2.3.1.2 Đối thủ cạnh tranh của công ty30 2.3.2 Phân tích, đánh giá năng lực cạnh tranh của công ty30 2.3.2.1.Phân tích năng lực cạnh tranh của công ty272.3.2.2. Đánh giá năng lực cạnh tranh của công ty352.4 Thực trạng hoạt động QTNNL trong thời gian qua tại Công ty Đông Quang382.4.1 Cơ cấu nguồn nhân lực công ty382.4.1.1 Cơ cấu theo bộ phận chức năng382.4.1.2 Cơ cấu theo trình độ392.4.1.3 Cơ cấu theo độ tuổi412.4.1.4 Cơ cấu theo giới tính422.4.2. Công tác tuyển dụng nhân sự422.4.2.1 Tình hình tuyển dụng qua các năm422.4.2.2 Công tác thuyên chuyển và đề bạt cán bộ nhân viên452.4.3 Công tác đào tạo và phát triển462.4.3.1 Công tác đào tạo462.4.3.2 Công tác phát triển482.4.4 Chính sách lương và chế độ đãi ngộ492.5 Đánh giá chung522.5.1. Thành tựu522.5.2 Tồn tại532.5.2. Nguyên nhân54CHƯƠNG 3 : MỘT SỐ GIẢI PHÁP HOÀN THIỆN CÔNG TÁC QUẢN TRỊ NGUỒN NHÂN LỰC TẠI CÔNG TY TNHH TM – XD ĐÔNG QUANG583.1 Định hướng phát triển của Công ty giai đoạn 20102013583.1.1. Định hướng phát triển của Công ty583.1.2. Định hướng phát triển nguồn nhân lực593.2 Một số giải pháp hoàn thiện công tác quản trị nguồn nhân lực603.2.1. Giải pháp hoàn thiện công tác tuyển dụng603.2.2. Giải pháp hoàn thiện công tác đào tạo và phát triển623.1.3. Giải pháp hoàn thiện chính sách lương và chế độ đãi ngộ64 KẾT LUẬN70 TÀI LIỆU THAM KHẢO72

- i - ĐẠI HỌC KỸ THUẬT CÔNG NGHỆ TP. HCM KHOA QUẢN TRỊ KINH DOANH  KHÓA LUẬN TỐT NGHIỆP ĐỀ TÀI : Ngành QUẢN TRỊ KINH DOANH GVHD: Ths  Ng SVTH: Ñôùi Vaên Thö MSSV: 506401103 L TP.HCM, Tháng 12 năm 2010 - ii - LỜI CAM ĐOAN  !"#$%&'(")*+,- ."/&0"123.45564783 9":&,;<=&>"?&+$@"/+ .//A*,3$ TP. 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vi - DANH SÁCH CÁC SƠ ĐỒ , BẢNG SỬ DỤNG X?$"/J"GHj$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/k X?l$X?e!9"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/l E)l$8,+/JS/IN"*$$$$$$$$$/m E)l$ln "*H2# $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ /ml E)l$m6],-+0'<@$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/mK E)l$KE),,+&'(")&HLlo*lk$$$$$$$$$$$$$$/mp E)l$pE)="* _<]1!L$$$$$$$$$$$$$$$$$$$$$$/mo E)l$$E)="* _/J]$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/mk E)l$qE)="* _]"e$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/K E)l$oE)="* _]^$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/Kl E)l$kE)JJ"GHj("+L$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/KK E)l$E)"N"4*+/G#* $$$/K E)l$JJJ3.<J("#%L N$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$/Kk E)l$lE)']I2#Llk $$$$$$$$$$$$$$$$$$$$$$$$$/p - 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viii - l$m$l$$Q^L34/#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lq l$m$l$l$9++L34/#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$mp l$K3/44]d/A("49" $ mo l$K$=""?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$mo l$K$$="_<]1!L$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$mo l$K$$l="_/J]$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$mk l$K$$m="_]"e$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$K l$K$$K="_^$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Kl l$K$l$+"GHj,3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Kl l$K$l$JJ"GHj("+L$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Kl l$K$l$l+" "G*<4+<]b* $$$$$$$$$$$$$$$$$$$$$$$$Kp l$K$m+4*+/G$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$K l$K$m$+4$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$K l$K$m$l++/G$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Ko l$K$K^,+*']S]$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$Kk l$p9++"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pl l$p$$3"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pl l$p$l?4$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pm l$p$l$" $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pK CHƯƠNG 3 : MỘT SỐ GIẢI PHÁP HOÀN THIỆN CÔNG TÁC QUẢN TRỊ NGUỒN NHÂN LỰC TẠI CÔNG TY TNHH TM – XD ĐÔNG QUANG 58 m$9@+/G# 4lblm$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$po m$$$9@+/G#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$po m$$l$9@+/G"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pk m$l6],-)+.+(")/@"?3$$$$$$$$$$$$$$$$$$$$$$$$ m$l$$\)+.+"GHj$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ m$l$l$\)+.+4*+/G$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l m$$m$\)+.^,+*']S]$$$$$$$$$$$$$$$$$$$$$$$$$K vKẾT LUẬN$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$q vTÀI LIỆU THAM KHẢO$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ql . $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pK CHƯƠNG 3 : MỘT SỐ GIẢI PHÁP HOÀN THIỆN CÔNG TÁC QUẢN TRỊ NGUỒN NHÂN LỰC TẠI CÔNG TY TNHH TM – XD ĐÔNG QUANG 58 m$9@+/G# 4lblm$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$po m$$$9@+/G#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$po m$$l$9@+/G"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$pk m$l6],-)+.+(")/@"?3$$$$$$$$$$$$$$$$$$$$$$$$ m$l$$)+.+"GHj$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ m$l$l$)+.+4*+/G$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l m$$m$)+.^,+*']S]$$$$$$$$$$$$$$$$$$$$$$$$$K vKẾT. LUẬN $O+.*"?3*(")/@"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$K $lrY#(")/@"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$p $m]H"*"GHj"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $m$Q^*.$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $m$l+"GHj3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$k $m$m$+4*+/G"?3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $m$K^,+*']S]$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lm CHƯƠNG 2 : THỰC TRẠNG HOẠT ĐỘNG QUẢN TRỊ NGUỒN NHÂN LỰC TẠI CÔNG TY TNHH TM – XD ĐÔNG QUANG 24 l$.""*9"$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lK l$$"+/JJ*+/G$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lK l$$l@/^s*/V#/Y*3$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lp l$l="e!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l l$l$X?e!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l l$l$l!Ls.*j+V<$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$l l$mQ^*++L34/#556s789t fu/A("$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$lo l$m$6/A4/#/Y*3RH3$$$$$$$$$$$$$$$$$$$$$$lo l$m$$+#/:^,+*("@+"1#^Q#$$$$lo l$m$$l9-#4/#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$m l$m$lQ^:++L34/#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$m -. - i - ĐẠI HỌC KỸ THUẬT CÔNG NGHỆ TP. HCM KHOA QUẢN TRỊ KINH DOANH  KHÓA LUẬN TỐT NGHIỆP ĐỀ TÀI : Ngành QUẢN TRỊ KINH DOANH GVHD: Ths  Ng SVTH: Ñôùi