quản lí đào tạo cán bộ chỉ huy đội thiếu niên tiền phong hồ chí minh theo hướng đảm bảo chất lượng bản tóm tắt tiếng anh

PREFACE 1. Necessity of the thesis * Quality control was developed as per three levels: Quality monitoring (QM), Quality assurance (QA) and Overall quality control (OVERALL QC). QA is the “intermediate” or “transitional” level between KSCL and OVERALL QC. Many nations have applied a theory of quality control in the production to the educational management and succeeded. The application of quality control theories and models to the officer training management remains a lot of freshness. To enhance the quality of officer training management, it will be required to apply quality control theories of quality control to the officer training management, step by step make good weakness and shortcomings on the officer training management and contribute to improving the quality of officers. * To improve the training quality of Ho Chi Minh Young Pioneer Union commanding officer (hereinafter referred to the Union Commanding Officer), it shall be required to study, re-organize the Union Commanding Officer training process. There are various approaches and the thesis author chooses the approach of the Union Commanding Officer training management towards QA Coming from the above arguments and practices, the thesis “Management of Ho Chi Minh Young Pioneer Union commanding officer towards the QA” is chosen for study. 2. Objective of study: Studying the arguments and practice on the management of officer training is to propose measures on the Union Commanding Officer training management towards QA to improve the quality of the Union Commanding Officer training in the present period. 3. Subject matter and subject of the study 3.1. Subject matter of the study: Manage the Union Commanding Officer training. 3.2. Subject of the study: Measures on the Union Commanding Officer training management towards QA. 4. Scientific assumption: The quality of the Union Commanding Officer training will be assured if establishing and effectively implementing a system of measures on the Union Commanding Officer training management towards QA, step by step improve the quality a staff of the Union Commanding Officers and contribute to improving the quality of the Union work and children’s movement in the present period. - 1 - 5. Study task 5.1. Study arguments on the Union Commanding Officer training management towards QA. 5.2. Assess the real situation of training and officer training management in recent years (2008 – 2012) (survey made at Le Duan School). 5.3. Propose measures the Union Commanding Officer training management turn to towards QA and experiment some measures (at Le Duan School). 6. Limited Scope of Study 6.1. Scope of Subject of the Study: Establish a system of measures of the Union Commanding Officer training management towards QA. 6.2. Scope, area and time of the Study: Carry out studying in the areas: Le Duan School, Youth Union, Education & Training Departments of 29 urban/rural districts and towns (hereinafter referred to “the Unit”) in Hanoi city. The time for study and assessment on the Union Commanding Officer training: from 2008 to 2012. 6.3. Scope of objects of survey and impact experiment: a) Object matter of survey: Officials of the Youth Union and the Education & Training Department of 29 Units; managerial staff (CBQL), teachers of Le Duan School; Teachers – the Chiefs of Union of primary schools and junior high school at 29 units. b) Object matter of experiment: 4 classes on the Union Commanding Officer training at Le Duan School (Class on Chief of Group of 7 th Bloc - Course 148, Class on Steering Committee of Primary School Detachment – Course 57, Class on Chief of Group of 7 th Bloc - Course 149, and Class on Steering Committee of Primary School Detachment – Course 59). 7. Methodology and study method 7.1. Methodology: Dialectical materialism, historical materialism; approach to activity, system, development and practice. 7.2. Specific study method groups: Group of document study method, Group of practical study method, Group of study result processing method by mathematical statistic. 8. Defended contention: - 2 - Contention 1) Applying the arguments on QA to the management of the Union Commanding Officer training to propose proper manageable measures, overcome limitations of the existing management measures of the Union Commanding Officer training will help the quality of the Union Commanding Officer training getting better. Contention 2) The Union Commanding Officer training is the “source” training of managerial staff in the political system. The establishment and the preparation of training program content and organization of training as per module so as to strengthen practical skills of commanding the Union activity for the Union Commanding Officers will contribute to achieving the quality of training and to creating a better “source” of managerial staff for the political system. 9. New contributions of the Thesis 9.1. Argument: Contribute to enriching argumentative issues on the training management towards QA in training one type of specific staff; Indicate components of the Union Commanding Officer training management and measures on the Union Commanding Officer training management towards QA. 9.2. Reality: Provide a real situation on the training and management of the Union Commanding Officer training in recent years (2008 – 2012); Analyze influence factors to the real situation; Propose the measures on the Union Commanding Officer training management towards QA which are feasible in reality. It is likely that the study results will be a reference for studying, managing and applying to the officer training reality for mass organizations. 10. Thesis composition In addition to the Preface, Conclusion and Recommendation, List of Reference Documents, the thesis is composed of 3 chapters: Chapter 1. Argument on the Union Commanding Officer training management towards QA Chapter 2. Real situation on the training and the management of the Union Commanding Officer training in recent years (2008 – 2012) (survey at Le Duan School) Chapter 3. Propose measures the Union Commanding Officer training management turn to towards QA and experiment some measures (at Le Duan School). CHAPTER 1 ARGUMENT ON TRAINING MANAGEMENT OF UNION COMMANDING OFFICER TOWARDS QA 1.1. Overall study of training management towards QA 1.1.1. At abroad - 3 - 1.1.1.1. Study of general quality control: The quality control came from Japan and was initiated by Ed.Deming and J.M. Juran. After that, the quality control method of Ed.Deming and J.M. Juran was expanded and developed, which strongly influences the QC movement in many countries. Core contents of theoretical model of the quality control as proposed by Deming and Juran are 14 contentions and 10 contentions, respectively. In the late decade of the XX century, UK put forward a code of standards of “Quality Systems” BS 5750. Nowadays, the model BS 5750/ISO 9000 has been applying to establish a quality control system at the Education & Training establishments in accordance with ISO 9000 standard. 1.1.1.2. Study of training management towards QA a) Study of training management towards QA at the national scope * Study trend on setting up QA organization and setting up QA procedure at the national scope of some European and American countries: These countries set up their QA research and implementation agencies and proposed quality verification procedures for implementing the QA. * Study trend on setting up QA organization and setting up QA procedure at the national scope of some Asian countries: China, Korea, Southeast and Pacific countries made studies on the education of QA. b) Study of Training management towards QA at the international scope: Universities in the Europe carried out the QC based on the European quality control model (EFQM) of the European Quality Control Organization. Universities Association of countries in ASEAN – AUN bloc (established in 1995) carries out establishing an educational quality standard and looked for measures on continuous quality improvement of the universities in ASEAN. In brief, foreign countries gained certain achievements in the study of quality control, training management towards QA, focused on studying and developing at university education level. Studying and developing the training management towards QA in the field of managerial staff training are limited. 1.1.2. In Viet Nam The educational QA has become guideline and policy of the Communist Party and the State and is concerned and studied by scientists. a) Study of argument on training management towards QA: Typical representatives are the authors Pham Thanh Nghi, Nguyen Huu Chau and Tran Khanh Duc. - 4 - b) Study and application of argument to the reality of training management towards QA: Having proposed university education management model and university education quality evaluation criteria from the quality control point of view of ISO&TQM. In recent years, the training management towards QA is paid attention. c) Books, curriculum, magazine of training management towards QA: Typical representatives are the authors Nguyen Mi Loc, Tran Kiem, Luu Thanh Tam, Pham Quang Huan, Phan Van Kha and Dang Ung Van and etc. d) Some theses which study training management towards QA: Authors are Vu Xuan Hong, Nguyen Van Ly, Nguyen Van Hung, Nguyen Duy Hung, Trinh Thanh Ha and etc. We select and inherit the confirmed results and continue studying, renovating and finalizing the Union Commanding Officer training management towards QA. e) General trend on studying and developing QA in education in Vietnam: In 2003, Educational Quality Verification and Examination Department was established. Therefore, QA in the education has been developed. In general, many research work on the educational management referred to QA, training management towards QA in the university education. However, a study about the training management towards QA in the form of managerial staff training school is still fresh. Up to now, there has been no work making a comprehensive and extensive study about the training management of managerial staff towards QA in Vietnam. Successful study of the Union Commanding Officer training management towards QA will contribute to the improvement of managerial staff training quality and can be a suggestion of managerial staff training management model towards QA in Vietnam. 1.2. General argument on training process, training, management of training process, training management 1.2.1. Training process and components of training process 1.2.1.1. Training process concept: is the process of teaching activity organization of a teacher and learning and practicing activities of a learner in an aim to form and develop the personality of the learner in accordance with the training target. 1.2.1.2. Components of training process According to the author Dang Quoc Bao, the training process consists of 10 components; According to the author Nguyen Duc Tri, the training process consists of 11 components. We have opinion that “the Process” consists of 3 steps “Beginning”, “Development” and “Conclusion”. The training process begins from Training Target and ends with Training Product; and consists of 10 components: Training Target, Training Program Content, Training Method, Training Form, Training Condition, Teacher, Learner, Training Organization Machinery, Inspection and Evaluation of Training Process and Training - 5 - Product. It is possibly understood that: the Training process is the organization process of the teaching activity of the teacher and the learning and practicing activities of the learner learner in an aim to form and develop the personality of the learner in accordance with the training target. 1.2.2. Training and components of training 1.2.2.1. Training concept: is the process equipped with new knowledge and skills for the learner so as to implement some given works (jobs) in accordance with the identified Training Target. 1.2.2.2. Components of training In our opinion, training is the concept whose comprehension is broader than the training process. The training begins from the step Enrollment (based on social requirement, beyond the training process) and ends with the Training Product. Components: Training Regulation, Training Environment do not belong to the training process but they are the components of training. Therefore, the training consists of 12 components: Social Requirement; Training Target; Training Program and Content; Training Method; Training Form; Training Condition; Teacher; Learner; Training Organization Machinery; Training Inspection and Evaluation; Training Regulations, Training Environment and Training Product. 1.2.3. Training management, training process management 1.2.3.1. Concept a) Training management concept: is the component system management relating to the training from the enrollment to the operation of components combination from the Training Target, the determination of the Training Program Content, organization of training activity which occur in the Training Environment to achieve the training result to the satisfaction of the Social Requirement. b) Training process management concept: is the management and implementation of steps of the training process, from the management of the Training Target, establishment management of the Training Program Content, organization management of the training process (teaching activity, learning activity by using forms, methods and conditions of training), management of coordination of training forces and management of training quality inspection and evaluation to the management of the Training Product, which occurs in the regulations and training environment. 1.2.3.2. Training management measure: is the way of components system management relating to the training from the enrollment to the operation of components combination from the Training Target, the determination of the Training - 6 - Program Content, organization of training activity which occurs in the Training Environment to achieve the training result to the satisfaction of the Social Requirement 1.2.3.3. Components of training management, training process management a) Components training management In our opinion, the training management is the management of one perfect system including 12 components (the teacher component becomes a teaching activity, the learner component becomes a learning activity in the training management); these components have interactions (see Figure 1.1): YCXH: Social Requirement QLMT: Training Target Management QLNDCTr: Management of Training Program and Content QLPP: Management of Training Method QLHĐD: Management of teaching activity QLHĐH: Management of learning activity QLĐK: Condition Management (material resources, financial resources, information resources, forces other than a teaching staff) QLQC,MTr: Management of Training Regulations and Environment QLBM: Management of Training Organization Machinery. QLKTĐG: Management of Training Inspection and Evaluation QLSPĐT: Management of Training Product - 7 - BM NDCTr KTĐG MT QC, MTr HĐD HĐH MANAGEMENT PP YCXH SPĐT HT ĐK QLHT: Management of Training Form Figure 1.1: Relationship between the components of training management b) Components of training process management The training process management consists of 10 components: management of Training Target; management and establishment of Training Program and Content; management of teaching activity; management of learning activity; management of Training Method; management of Training Form; management of Training Condition; management of Training Organization Machinery; management of Training Inspection and Evaluation; management of Training Product. These activities occur in Training Regulation and Training Environment. The management of the training process is the linkage of components which makes them move to create a perfect development of the training process (refer to Figure 1.3). - 8 - Th MANAGEMENT HT MT ĐK Tr ND PP BM MTr QC QLMT: Management of Training Target QLNDCTr: Management of Training Program Content QLPP: Management of Training Method QLHĐD: Management of teaching activity QLHĐH: Management of learning activity QLHT: Management of Training Form QLĐK: Management of condition and means for training QLBM: Management of Training Machinery QLKTĐG: Management of Training Inspection and Evaluation QLSP: Management of Training Product Figure 1.3: Relationship between the components of training process management 1.3. Training management towards the quality assurance 1.3.1. Quality, training quality 1.3.1.1. Quality: is the appropriateness of product (output) with the target and satisfies the product user (customer)’s demand. 1.3.1.2. Training quality: is the appropriateness of the Training Product with the Training Target and satisfies the user (customer)’s demand. 1.3.2. Training management towards QA 1.3.2.1. QA concept: is the whole planned activity and system which are implemented in the quality system and is proved to be a sufficient necessity to gain a satisfactory confidence that an entity (object) will satisfy all the quality requirements (According to Vietnamese standard 5814). 1.3.2.2. Training QA concept: is the one system of the planned activities which is implemented inside and outside the training establishment and proved to be a sufficient necessity to both gain the Training Target and satisfy quality requirements of the society. Reference to the training QA is the reference to standards, criteria and indices of evaluation in the training process to the satisfaction of the training quality. 1.3.2.3. Training management towards QA a) Concept of training management towards QA: is the management of one system of measures and planned activities which are implemented inside and outside the training establishment and proved to be a sufficient necessity to meet the - 9 - training target and satisfy quality requirements of customers. Reference to the training management towards QA is the reference to the management of implementation of standards, criteria and indices of evaluation in the process of striving for achieving the training quality. b) Components of training management system towards QA: include 3 main components: Management inside the training establishment (input, process and input); Self-evaluation and External evaluation. 1.3.2.4. Models of training management towards QA a) Quality control levels: There are 3 levels of quality control from low to high: QC, QA, OVERALL QC. These 3 levels consist of the mutual inheritance and development. While Quality monitoring has been done at the top level management (focusing on detection), quality assurance has been transferred to the task and responsibility of the management entity (focusing on prevention, this is the intermediate level of management between Quality assurance and Overall quality control (focusing on improving overall quality). QA highly appreciates autonomy, self-responsibility and a culture of quality management. b) Training quality control levels: Corresponding to the quality control levels, there are 3 training quality control levels: Training QC, Training QA and Overall training QC. c) Models of training quality assurance: The thesis only introduces some popular QA models in the education: ISO 9000 model, EFQM model, SEAMEO model and CIPO model (Context - Input - Process – Outcome): the quality of one training policy as per the CIPO model is the management quality of 3 components: Input, Process and Outcome in the Context of the school. 1.4. Union Commanding Officer training management towards QA 1.4.1. Union Commanding Officer: is the pioneer of Ho Chi Minh Young Pioneer Union Union who is elected by the Union congress and trained in order that it is possible to manage the Union activities. 1.4.2. The Union Commanding Officer training - 10 - [...]... significant improvement on the command skills of the YPCs Sub-conclusion of Chapter 3 CONCLUSIONS AND RECOMMENDATIONS 1 Scientific conclusions 1.1 In theory: The thesis discusses the overall study on training management towards the quality assurance; overall theory on training process, training, management of training process, training management, quality assurance - oriented training; analyzing factors... programs, organizing training activities in the training environment based on input, process, output to educate Pioneer Union commanding officer meeting the need of society * Training management of Ho Chi Minh Young Pioneer Union commanding officer towards quality assurance consists of 3 measures: Input management measure group: Improve the enrollment work towards QA; Build up a quality, friendly and cooperative... not accurate The School has not yet set up the criteria for auditing the training quality The training, coaching, learning and drilling are not actually evaluated The training program is dominated with theory delivery and slowly updated with new topics The management, evaluation of post-trained YPCs is not regularly and scientifically carried out, not obtained feedback properly that help adjust and supplement... Receiving timely feedbacks from relevant districts, precincts, Young Pioneer’s Associations on training YPCs Adverse impacts Contents of training and education of the School is recognized unbalanced between theories and skill practices Level of impact Deviated Averaged 1.50 0.50 6 1.48 0.40 6 Methods of teaching, education and learning are not appropriate 1.45 0.38 7 Types of teaching, education and coaching... DUAN SCHOOL) 3.1 Some key principles for recommending measures for managing the quality assurance - oriented YPC training: Assuring the objectives, goals, contents, and methods of training of the Ho Chi Minh Youth Pioneers; Assuring the scientific, systematic and comprehensive characteristics in management of YPC training; Assuring the inheritance and promoting existing achievements gained in management... 1 10) c) Measures on Union Commanding Officer training management towards QA (as per the QA CIPO model in the management of Union Commanding Officer training): * Concept: Training management of Ho Chi Minh Young Pioneer Union commanding officer towards quality assurance is the management of the system of elements closely related to training Pioneer Union commanding officer from recruiting to operation... budget for the training are not quite good; the inspection, evaluation methods are not justified; the criteria for quality assurance audit are not yet set up adequately; the training program is more for theory other than skill practicing; and post-training management and evaluation is not regularly carried out 1.3 Management measures for quality assurance - oriented YPC training at Le Duan School: The . OVERALL QC. Many nations have applied a theory of quality control in the production to the educational management and succeeded. The application of quality control theories and models to the officer. training management towards QA: Typical representatives are the authors Pham Thanh Nghi, Nguyen Huu Chau and Tran Khanh Duc. - 4 - b) Study and application of argument to the reality of training. and contribute to improving the quality of officers. * To improve the training quality of Ho Chi Minh Young Pioneer Union commanding officer (hereinafter referred to the Union Commanding Officer),