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Luận văn thạc sĩ Quản trị kinh doanh: Mối quan hệ giữa hành vi định hướng khách hàng của nhân viên, hành vi tham gia của khách hàng và hành vi đổi mới dịch vụ của hướng dẫn viên du lịch lữ hành

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Thông tin cơ bản

Tiêu đề Mối quan hệ giữa hành vi định hướng khách hàng của nhân viên, hành vi tham gia của khách hàng và hành vi đổi mới dịch vụ của hướng dẫn viên du lịch lữ hành
Tác giả Nguyễn Thị Thanh Thủy
Người hướng dẫn PTS. Nguyễn Văn A
Trường học Trường Đại học Kinh tế - Luật
Chuyên ngành Quản trị kinh doanh
Thể loại Luận văn thạc sĩ
Năm xuất bản 2015
Thành phố Tp.HCM
Định dạng
Số trang 153
Dung lượng 1,44 MB

Cấu trúc

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  • 3.3. ĈәLPӟLGӏFKYө6HUYLFHLQQRYDWLRQ (35)
    • 3.3.1. Ĉ͝LPͣLG͓FKYͭ (36)
  • I. amp;kXKӓLSKӓQJYҩn (126)

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Ngày đăng: 10/09/2024, 10:50

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Hình 3. 1. 0{KuQKQJKLrQFͱX - Luận văn thạc sĩ Quản trị kinh doanh: Mối quan hệ giữa hành vi định hướng khách hàng của nhân viên, hành vi tham gia của khách hàng và hành vi đổi mới dịch vụ của hướng dẫn viên du lịch lữ hành
Hình 3. 1. 0{KuQKQJKLrQFͱX (Trang 56)
Hình 4. 1. 4X\WUuQKQJKLrQFͱX - Luận văn thạc sĩ Quản trị kinh doanh: Mối quan hệ giữa hành vi định hướng khách hàng của nhân viên, hành vi tham gia của khách hàng và hành vi đổi mới dịch vụ của hướng dẫn viên du lịch lữ hành
Hình 4. 1. 4X\WUuQKQJKLrQFͱX (Trang 58)
Hình 4. 2. 0{KuQKQJKLrQFͱXKL͏XFK͑QK - Luận văn thạc sĩ Quản trị kinh doanh: Mối quan hệ giữa hành vi định hướng khách hàng của nhân viên, hành vi tham gia của khách hàng và hành vi đổi mới dịch vụ của hướng dẫn viên du lịch lữ hành
Hình 4. 2. 0{KuQKQJKLrQFͱXKL͏XFK͑QK (Trang 63)

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