Internship 3 report logistics

quy trình nhập khẩu tại THI logistics compay. Chức năng , nhiệm vụ, dịch vụ. đánh giá ưu nhược điểm của công ty THI logistics

INTERNATIONAL SCHOOL OF EDUCATION

INTERNATIONAL SCHOOL OF EDUCATION

STUDENT NAME: NGUYEN TUNG LAMCLASS: IBL61DH

TABLE OF CONTENTS

LIST OF ABBREVIATIONS 3

LIST OF FIGURE 4

CHAPTER 1: THEORETICAL BACKGROUND of freight forwarding 6

1.1Theoretical background of Logistics 6

1.1.1 Definition Of Export 6

1.1.2 Definition Of FCL 6

1.1.3 Definition Of Freight Forwarding 6

1.1.4 Definition of Freight Forwarder 7

1.3 General process of delivery and receipt of exported FCL goods 11

CHAPTER 2: The FReight forwarding process of exported fcl shipment at t.h.i group vietnam 12

2.1 Introduction of T.H.I GROUP VIETNAM CO., LTD 12

2.1.1 Information of T.H.I GROUP VIETNAM CO., LTD 12

2.1.2 The process of formation and development 13

2.1.3 Headquarters and Branches 13

2.2 Company’s services 14

2.2.1 Sea Freight Solutions 14

2.2.2 Air Freight Solutions 15

2.2.3 Customs Brokerage 15

2.2.4 Warehousing management 15

2.2.5 Domestic Logistics 15

2.3 The organization’s structure 16

2.4 The company's main partner with T.H.I Group Vietnam 19

2.4.1 Carrier Partners 19

2.5 The freight forwarding process of exported cabinwoodply FCL shipment at T.H.I Group Vietnam 20

2.5.1 Receive customer information, finalize prices 20

2.5.2 Booking and exchanging empty containers 21

2.5.3 Prepare documents 22

2.5.4 Customs clearance of exported goods: 23

2.5.5 Issuing bill of lading 25

2.5.6 Send the set of documents to the importing party 26

2.5.7 Prepare accounting documents and keep records 26

CHAPTER 3: EVALUATION The frieht forwarding process of exported fcl shipment at t.h.i group vietnam 28

3.1 Evaluate export goods forwarding operations at T.H.I Group Vietnam 28

3.1.1 Advantages 28

3.1.2 Disadvantages 28

3.2 Suggestions for T.H.I Group Vietnam 28

3.2.1 Future direction of freight forwarding activities 28

3.2.2 Improve the qualifications and skills of employees in the company 29

3.2.3 Diversify international freight forwarding services 29

3.2.4 Establish relationships, build and promote brands for services, and expand markets 29

REFERENCE 32

LIST OF ABBREVIATIONS

date

Figure 2.6 :Main partner with T.H.I Group Vietnam22Figure 2.7 :Main partner with T.H.I Group Vietnam23

PREFACE

In the current conditions, when integrating and globalizing the world economyis developing strongly, international business and logistics has become anobjective necessity for every country Especially, import and export freightforwarding activities are increasingly integral, an indispensable link in goodstrade that helps promote the establishment of networks of countries andcreate mutually interdependent relationships In that context, foreign tradegoods forwarding activities have appeared and gradually played an importantrole in economic activities.

As a student majoring in International Business and Logistics of ISE in VietnamMaritime University, I have learned and accumulated a lot of basic knowledgerelated to Logistics activities, but applying that knowledge and experience intopractice is a challenge There are still many limitations in reality For thisreason, this internship will open a vital, practical environment for students,helping us easily to get acquainted with the work environment in our ownfield As a result, I can apply the experience and knowledge that I have learnedto study, work and have myself enhancement, which is the corner stone offinding a job in the future.

During my internship from 22/02/2024 to 23/03/2024, I received a lot ofassistances from the instructors of the Vietnam Maritime University, theenthusiasm of T.H.I group Vietnam Hai Phong company’s staff I have relativelygrasped the company's operation, learned the specific business processes atthe company and have precious and unforgettable memories about workingmanner and attitude at the company during internship All the valuableexperience and knowledge in this internship will be summarized in the reportwith the topic "The freight forwarding process of imported FCL shipment atT.H.I group Vietnam Hai Phong”

Due to limited internship time and lack of practical experience, the errors inthe report is inevitable I look forward to receiving your comments to make thereport more completed The content of this report will be summerize byfollowing chapters:

Chapter 1: Theoretical background of Freight forwarding

Chapter 2: The freight forwarding process of exported FCL shipment at T.H.Igroup Vietnam

Chapter 3: Evaluation the freight forwading process of exported FCL shipmentat T.H.I group Vietnam Hai Phong

CHAPTER 1: THEORETICAL BACKGROUND OF FREIGHTFORWARDING

1.1Theoretical background of Logistics

1.1.2 Definition Of FCL

Full Container Load (FCL) is used in the international shipping industry forexporting and importing ocean freight According to Mr Tran Thanh Hai-Deputy Director of the Import-Export Department (Ministry of Industry andTrade) in Vietnam, this term is used when talking about packing goods intocontainers, when an owner uses up the entire space of the container to sendhis goods Thus, a container will have only one shipper Large businesseswith a large volume of goods often pack goods using this method Thismethod is often called "full container packing" (full container packing).

1.1.3 Definition Of Freight Forwarding

According to the FIATA (International Federation of Freight ForwardersAssociations), freight forwarding services are defined as any type of servicerelated to transportation, consolidation, storage, loading, packaging ordistribution of goods as well as consulting services or related to the aboveservices, including customs issues, finance, insurance, payment, andcollecting documents related to goods Briefly, forwarding is a collection of

move goods from the place of delivery (shipper) to the place of receipt(consignee) Forwarders can perform services directly or through agents andhire services from other third parties

The person performing the delivery operation can perform one of the followingtasks on behalf of the consignor or consignee:

-Prepare goods for transport;

-Organize the transportation of goods within the station and port;-Organize loading and unloading of goods;

-Storage and preservation of goods;

-Consulting for shippers in transporting goods;

-Sign a transport contract with the carrier, charter a ship, store freight;-Carry out procedures for sending and receiving goods;

-Carry out customs and quarantine procedures;-Buy insurance for goods;

-Prepare necessary documents during the shipping and receiving process;-Pay;

-Receive goods from the goods owner, deliver them to the carrier and deliverthem -to the consignee;

-Collect goods;

-Helping shippers in making complaints for compensation

1.1.4 Definition of Freight Forwarder

According to FIATA's "Model Rules for Freight Forwarding Services," afreight forwarder is involved in various activities related to the carriage,

consolidation, storage, handling, packing, or distribution of goods.Additionally, they provide ancillary and advisory services in connection withthese activities, including:

 Declaring goods for official purposes

1.2 Related documents

1.2.1 Sales contract

“A contract for the sale of goods is an agreement under which the seller isobliged to deliver the goods, transfer ownership of the goods to the buyerand receive payment; The buyer has the obligation to pay the seller, receivethe goods and take ownership of the goods according to the agreement"(Article 3, Clause 8) in Vietnam Commercial Law 2005

This is an important and indispensable document in the set of import andexport documents, drawn up by the seller or buyer and drafted by the twoparties The foreign trade contract shows basic information including:

- Subjects of the contract: are the seller and the buyer; They can benatural persons, legal entities and in special cases can be the State

information about the goods such as product name, quantity, unitprice, packaging specifications.

- Content of the contract: is the entire obligation of the parties intransferring ownership of the goods, as well as delivering the goods tothe buyer and making payment to the seller.

- Conditions for handover in foreign trade contracts: form of delivery,documentary constraints, complaints if any

- Form of contract: can be expressed verbally, in writing or establishedby specific acts

- A contract for the sale of goods is a bilateral contract, withindemnification and a prospective contract

1.2.2 Booking comfirmation

Booking is a procedure in the transportation process, essentially it is thecargo owner making a reservation with the shipping company orinternational shipping company In case of using the service, the goodsowner will get the booking form from Forwarder or can get it directly fromthe shipping company Once the price has been accepted, the forwarder willrely on the customer's order request - booking request to send the bookingrequest to the booking shipping line Once the booking is confirmed, theshipping line will send the Booking confirmation form to the Forwarder Thebooking confirmation shows important information that the shipper mustpay attention to and check carefully such as: number of containers, type ofcontainer, ship departure date, ship arrival date, ship name - trip number,departure port, arrival port , cut-off time, where to pick up empty containers,where to unload containers

1.2.3 Commercial invoice

A commercial invoice is a required document for the export and importclearance process It is sometimes used for foreign exchange purposes In thebuyer’s country, it is the document that is used by their customs officials toassess import duties and taxes The invoice has important information suchas: specific information of exporter-importer, invoice number, date of issue,shipping method, delivery conditions, payment conditions, quantity of goodsand price

1.2.4 Packing list

Packing list, also known as packing slip, is a document used in transportinggoods It provides detailed information about the items being shipped,making it easier to inspect, track and handle goods.

1.2.5 Shipping instruction

Shipping instruction (SI) is the shipping/delivery instruction informationfrom the exporter/shipper to the shipping/forwarding company Make surethe forwarder transports the goods according to the shipper's requirements.And limit the above errors on other delivery documents, especially on the billof lading Shipping Line/Forwarder companies will require Shipper to sendSI to make a draft Bill of Lading After that, the draft will be sent to thecustomer to check and ask the customer to confirm the information on thatDraft B/L Customers sending goods must pay attention to the SI cut-off timeotherwise they may be fined or have their goods dropped

Some important information on the SI: Booking date and number, Name ofdesignated carrier, Name of exporter (Shipper), Name of importer(Consignee) abroad, Name of goods, Quantity and type packaging, Net weightand VGM + CBM (1CBM = 1m3), Loading port, Loading port, Delivery time,Delivery location, Freight payment method (prepaid or after goods arrive ).

1.2.6 Verified Gross Mass

VGM (Verified Gross Mass) in import and export of goods is a receiptconfirming the entire mass (Gross Weight) of both the container and thegoods This document is specified in SOLAS (Safety of Life at Sea convention)- the convention for the safety of human life at sea, requiring the shipper toundergo VGM before the goods can be loaded on the ship VGM is forshipping companies to know the weight of cargo containers, so they cancontrol the load and perform loading and unloading work on and off the ship.If the weight of the goods exceeds the allowable packing capacity, the

shipping company has the right to refuse to transport the goods, or mayrequest that the goods be removed before being loaded onto the ship.

On the VGM slip there is some important information such as: Shipper name address - phone number, Container parameters - container number,container type, largest volume, confirmation of largest volume

-1.2.7 Customs Declaration

Customs declaration is an indispensable procedural document when exportingor importing a shipment Without this declaration, all activities related toimport and export must stop The goods owner must declare details of thegoods to the Customs authority Customs declaration helps state agencies makestatistics and manage goods and means of import and export and is the basisfor tax calculation for businesses The content in the declaration is quite a lotand complex, so it requires someone with professional expertise to be able tocomplete the information correctly and with all the information Contents inthe declaration such as: Declaration number, inspection classification code,type code, branch code, declaration registration date; name and address of theexporter or importer; Detailed information about the shipment such as bill,storage location, loading and unloading location, means of transportation,arrival date, quantity of goods ; commercial invoice, invoice value; Taxes andtax in this part, after we enter the details of the items, the system automaticallyoutputs them to us; section for customs system returns; notes section oncustoms declaration; list of goods

1.2.8 Bill of lading

A bill of lading (BL or BoL) is a legal document issued by a carrier(transportation company) to a shipper that details the type, quantity, anddestination of the goods being carried A bill of lading also serves as ashipment receipt when the carrier delivers the goods at a predetermineddestination This document must accompany the shipped products, no

matter the form of transportation, and must be signed by an authorizedrepresentative from the carrier, shipper, and receiver

1.2.9 CO ( Certificate of origin)

A certificate of origin (CO) is a document declaring in which countrya commodity or good was manufactured The certificate of origin containsinformation regarding the product, its destination, and the country of export.

1.3 General process of delivery and receipt of exported FCL goods

Figure 1.1: General process of delivery and receipt of FCL export goods

Source: https://www.thi.group/contacts/

Receive information from customers, finalize

Booking and exchanging

foreign agent

Prepare accounting documents and

keep records

CHAPTER 2: THE FREIGHT FORWARDING PROCESS OFEXPORTED FCL SHIPMENT AT T.H.I GROUP VIETNAM

2.1 Introduction of T.H.I GROUP VIETNAM CO., LTD

2.1.1 Information of T.H.I GROUP VIETNAM CO., LTD

Figure 2.1: Logo of T.H.I GROUP VIETNAM CO., LTD

countries across mainland China, Taiwan, Hong Kong, Vietnam, Thailand,Malaysia, Singapore, Cambodia , Japan and Indonesia (each with a Type ATransit License) and an excellent network of agents covering all major traderoutes.

Through decades of history, T.H.I The Group has evolved from a traditionalfreight forwarding company into a leading global freight enterprise byproviding extensive and professional services in sea/air/road freightdepartment, customs clearance, warehousing, distribution and logisticssolutions With many years of experience and a strong business network withpartners and agents, T.H.I The group has created multinational services acrossAsia, America, Europe, and more.

To keep up with changing business circumstances, T.H.I The Group isbecoming an important partner in logistics service providers worldwide, whichalso puts it at the forefront of this industry and helps us continue to increasethe range of services for our valued customers mine.

2.1.2 The process of formation and development

Figure 2.2 Processes of formation and development

Source: https://www.thi.group/contacts/

T.H.I GROUP was established in 1987 in Taipei, officers were located inKaohslung Taichung and Hongkong From 1989 to 1998, the company’s scalewas expanded to others cites such as Xiamen, Shanghai, Beijing… In 2001,They has a new office in Hangzhou, and it was awarded “class A License”.Between 2008 and 2009, they achived a lot such as “ class A airline agencycertificate”, international quality, Management system certificate (ISO9001).For the next 4 years, the company continue to achive much success Especiallyin 2013, T.H.I Group has a strategy of restructing to T.H.I Global Holdings Corp.

2.1.3 Headquarters and Branches

In Vietnam, THI group has 4 representative offices including the headquartersin Ho Chi Minh City and the remaining 3 representative offices located in HaiPhong, Hanoi, Da Nang

Add: FL 7, No 9, Dinh Tien Hoang St., Dakao Ward,District 1, Ho Chi Minh city, Vietnam

TEL: +84 8 3910 2506FAX: +84 8 3910 2507

Add: FL 7, Song Toan Building, 182A Lo Duc St.,Hai Ba Trung District, Hanoi City, VietnamTEL: +84 4 3971 3171

FAX: +84 4 3971 3172

 Hai phong

Add: Room 509A, 5th Fl, TD Bussiness Centre Tower,Le Hong Phong St., Ngo Quyen Dist, Haiphong VietnamTEL: +84 3 1368 6335

 Domestic Logistics

2.2.1 Sea Freight Solutions

• Multi modal, Door to door Services

• Carriers in Market Place

2.2.2 Air Freight Solutions

• Worldwide Services

• Multi modal, Door to door Services

• Tracking & Tracing

• Transit and Ultra quick

2.2.5 Domestic Logistics

• Special cargoes arrangement• Domestic FCL sea freight• Smart distribution

2.3 The organization’s structure

Figure 2.4 :T.H.I’s Organazational structure

Document

DepartureOperation DepartureDepartureSale

Human Resource Departure

Accouting DepartureVice

PresidentmanagersGeneral

Administrative Council has the following rights and obligations:

 Formulate quarterly and annual operation plans of the Members'Council

Council or collect opinions of members of the Members' Council;

 Convene, chair, and chair meetings of the Members' Council or organizethe collection of opinions of members of the Members' Council;

 Organize the implementation of decisions of the agency representing theowner and resolutions of the Members' Council;

 Organize the supervision, direct supervision, and evaluation of theresults of the implementation of strategic objectives, the results ofoperations of the company, the results of management andadministration of the Director or General Director of the company

b General managers and Vice president

 Implement decisions of the Board of Directors.

c Accouting Department

• Function:

- Consulting financial management, performing financial accounting work• Mission:

-Advising on financial management regulations

- Performing business accounting, controlling costs, revenue, billsreceivable from customers, payment with suppliers, and management ofrevenue and expenditure.

d Human resource Department