Target: Title"PR Plan for raising the brand awareness of Berte Pet Food"Slogan“Be Your Friend Needs, Be Berte Mission”Location: The project is implemented in Ho Chi Minh cityDuration: Th
Trang 1TRƯỜNG ĐẠI HỌC NGOẠI NGỮ - TIN HỌC THÀNH PHỐ HỒ CHÍ MINH
KHOA QUAN HỆ QUỐC TẾ
BÀI TIỂU LUẬN
KẾT THÚC HỌC PHẦN HỌC KỲ INĂM HỌC 2021 - 2022
MÔN THI: QUẢN TRỊ DỰ ÁN
CHỦ ĐỀ: KẾ HOẠCH PR CHO BERTE PETFOOD
Họ và tên: Nguyễn Bảo Hân ; MSSV: 18DH700519 ; Lớp: PR1804
Họ và tên: Trần Thị Đoan Trang ; MSSV: 18DH700497 ; Lớp: PR1803 Họ và tên: Đặng Phương Thảo ; MSSV: 18DH700465 ; Lớp: PR1803
Họ và tên: Nguyễn Ngọc Vân Giang ; MSSV: 18DH700447 ; Lớp: PR1803 Họ và tên: Nguyễn Lê Anh Khoa ; MSSV: 18DH700549 ; Lớp: PR1804
Trang 2The table describes information about the group of members, in charge of thework, and evaluates the group for members on a 10-point scale.
Trang 3PROJECT MANAGEMENT
Trang 5Target:
Title"PR Plan for raising the brand awareness of Berte Pet Food"
Slogan“Be Your Friend Needs, Be Berte Mission”
Location: The project is implemented in Ho Chi Minh city
Duration: The project is implemented within 1 year from January 1, 2022 to December 31, 2022
The project aims to increase public awareness of the Create trust for consumers, bring a product that meets
international standards and develop comprehensively for pets Berte Pet Food brand.
Trang 6Talkshow shared by experts
To achieve the goal, we carry out activities including:
With the implementation of the above 5 activities, we expect the project will reach one million views, 500,000 shares, increase the number of people knowing about this brand by 80%, helping to increase sales up about 70%, customers using Berte products trust 100%, 60% of customers after trying it out become loyal customers.
Outcome:
Budget: Estimated cost of the project is 4 billion 620 million, of which implementation cost is 4 billion 200 million, contingency cost is 420 million.
Agencies: The implementation of this project is the PR Department of Berte Petfood Company
Trang 7In recent years, the number and quality of pet owners in Vietnam have increased rapidly Pets today are 'personified' and become part of the family That opens up a lot of opportunities for pet products and services to grow.
BerTe Petfood wants this campaign will contribute to raising brand awareness and encouraging customers to use fresh pet food Build customer trust.
Berte Petfood wishes to bring pets complete nutrition made from fresh and safe ingredients Comprehensive pet care.
The pet food market in Vietnam is mostly imported from abroad, we aspire to become one of the companies providing a source of fresh and clean food "Three No - No Preservatives - No Colorants - No Chemicals" for pets in Vietnam.
Data sources and information related to this project we collected from secondary sources of information including:
From the above reasons and analysis, we decided it is extremely important to take out this project in 2022 and promote the growth of Berte Petfood Last but not least, contribute to the development of Market information of cat-eating products from Pety.vn
Articles about trends in choosing pet foods from thepet.vn, pety.cn, kenh14.vn Survey about popular pet products in Ho Chi Minh City
We work on this project for the following reasons:
Trang 8schedule & budget
This project will be conducted within 12 months, from January 2022 to December 31, 2022 Inwhich, the project's parts include:
Trang 9Activity 1: 1,5 billion VND (prices may vary)
Activity 2: 1 billion VND (organize events, need to invite veterinarians, pet spa services)
Activity 3: 1 billion VND (expected price) Activity 4: 500 million VND
Activity 5: 200 million VND (20% for 1 product, 1 day to sell 100 products x 365 days)
schedule & budget
The total estimated cost of the project is 4billion 620 million VND, in which theimplementation cost is 4 billion VND, theredundancy cost is 420 million VND Theseexpenses are allocated to each activity asfollows:
Trang 10TARGET DESCRIPTION
Raising brand awareness of Berte Pet Food
Build trust with customers
The event has 2 main goals:
Trang 11TARGET DESCRIPTION To achieve this goal, we have carried out the following activities:
Activity 1: TVC
TVC production activities promote the brand with content about pet meals, featuring cats or dogs who enjoy eating delicious food, whose owners care about their health and well-being nutritional balance for their pet Reach out to the community of dog owners and animal
lovers Through this activity, we expect TVC to receive good interaction, brand awarenessreaching over 70%, and the number of people interested in and learning about the brandabout 50,000 people right at the time of broadcasting.
Activity 2: Workshop and exhibition
This activity was held at Crescent Mall, carried out by the Agency Activities include a variety of activities for pets Typically, when using Berte's products, you will receive free advice on a lifetime diet for your pet This activity will be attended by KOLs who have pets Through this
activity we hope to gain the trust of customers for the company Besides, brand awareness
increased by 60%, revenue increased by 70% and more than 1000 registered members.
Trang 12TARGET DESCRIPTION
Activity 3: Talk Show shared by experts
These activity experts will share and provide in-depth knowledge about pet nutrition As well as experience in health care, how to observe nutrition, nutritional balance, and mental health care for pets This activity is geared towards pet owners who care about their health This activity we hope will gain the trust of customers for the product The number of products sold increased rapidly.
Activity 4: Pop-up store
This activity places a pop-up store on Nguyen Hue Street Pets can use product samples at the counter Activities to attract pets to play on the pedestrian street Through this activity, the level of brand recognition increased, the products sold achieved revenue, gained the trust of customers.
Activity 5: Collab with Pets Home
This activity is done in association with Pet's Home, ordering products at Pets Home stores, providing free consultation and examination by doctors for customers who buy the company's products Target all customers who come to Petshome to shop for pet supplies Through this activity, we hope to achieve the set revenue each month, the trust of the customers for the brand as well as the long-term use of the product.
Trang 13WORK ASSIGNMENT
We are employees of the PR Department of Berte Petfood Company, includingmembers Dang Phuong Thao, Tran Thi Doan Trang, Nguyen Bao Han, NguyenNgoc Van Giang, Nguyen Thi Phuong Huy, Nguyen Le Anh Khoa We will be theperson implementing the communication plan with specific roles andresponsibilities as follows:
The project leader is Ms Đặng Phương Thảo:
Task:
- Planning PR project with the team, coordinating the project - Tracking project progress
- Report to the BOD
Leader of operation 1: TVC: Ms Bảo Hân
- Contact with agencies such as: Alien Media, Dentsu Redder Vietnam, etc.
- Receiving proposal, selecting the appropriate agency.
- Attending the meeting, exchanging, providing advertising information to the agency - Tracking project progress
- Direct report to Ms.Thảo
Trang 14WORK ASSIGNMENT
Leader of operation 2:Workshop Ms Đoan Trang
Contacting the Department of Culture, Sports and Tourism HCMC for a permit to hold the workshop.Survey locations Contacting locations: Cresent Mall, Aeon Mall.
Working with the team to come up with ideas for the activity.Writing a program script.
Checking the designs.Hiring personnel.Take care of Kols
Direct report to Ms Thảo
Leader of operation 3: Talkshow Ms Vân Giang
Contact the agency to do the logisticsDirectly on the program script
List of speakersMedia planning
Direct report to Ms Thảo
Leader of operation 4: Pop-up store: Mr Anh Khoa
Land survey
Perform product preparation steps
Check design, supervise the whole processPersonnel recruitment
Report directly to Ms Thảo
Leader of operation 5: Collab Ms Phương Huy
Contacting PR Department of Pet's Home
• Negotiating the price when associated brands
• Keep track of vouchers amount and customer reach• Direct report to Ms Thảo
Trang 15WORK ASSIGNMENT: BERTE PETFOOD
Raise brand awareness of Berte Build customer trust
Operator: PR Team of Berte Company Leader: Thao Dang
Target:
The operational projects are classifiedaccording to priority including A is
Trang 16RISK MANAGEMENT
The implementation project may face many risks, in which we have made plans for therisks that are likely to occur specifically as follows:
Trang 17RISK MANAGEMENT
Trang 18CLOSURE & HANDOVER
The project is expected to end on October 31, after we have implemented all the activities, as well as basically achieved the objectives, within the allocated budget After finishing the project, we will transfer and store back to the company the following documents and results:
+ All project-related document prints
+ All sources of the TVC and behind the scenes
+ Pictures, banners, posters, vouchers, related to the project + PR articles
+ Contracts with related parties: agency, workshop venue, KOLS, Berte Ambassador, Brand Partners
+ All soft files of the project
+ Copyright of the project's blueprints + Right to broadcast viral clip
+ Survey form about brand awareness + Residual expenses
+ Confidential information of the project
+ Commitment to confidential information within 3 years from 2021 to 2024 expert critiques
Trang 19We will collect information from 5000 target customers and determine what percentage of them remember the communication plan we implemented We expect that over 90% of the people surveyed will remember our communication plan.
Based on "Recall":
We expect that 80% of customers in the Vietnam market will change their attitudes and attitudes towards Vietnamese products, especially Berte Pet Food
Berte based on "Attitude":
After completing the project, we will evaluate the effectiveness andsuccess of the project based on the following evaluation criteria:
Trang 20We will collect information from 5000 target customers and determine what percentage of them remember the communication plan we implemented We expect that over 90% of the people surveyed will remember our communication plan.
Based on "Behavior":
We expect that 80% of customers in the Vietnam market will change their attitudes and attitudes towards Vietnamese products, especially Berte Pet Food
Based on "Awareness":
Trang 21BERTE PETFOOD - BỮA ĂN NGON CHO BOSSSÀNH ĂN!
Berte Petfood luôn tự hào là thương thiệu hàng đầu mang đến những bữa ăn “tươi ngon” cho boss cưng nhà bạn Với đa dạng công thức cùng thành phần nguyên liệu bảo đảm chất lượng cung cấp đầy đủ dinh dưỡng cho thú nuôi Đồng thời, với đội ngũ chuyên gia dinh dưỡng giàu kinh nghiệm sẽ đem đến cho bạn lựa chọn yên tâm và tin tưởng
PR Articles:
Trang 24LOGO
Trang 25group Love Pet
Đặng Phương Thảo Trần Thị Đoan Trang Ngyễn Ngọc Vân Giang Nguyễn Bảo Hân
Nguyễn Thị Phương HuyNguyễn Lê Anh Khoa