TRƯỜNG ĐẠI HỌC THƯƠNG MẠI KHOA QUẢN TRỊ MARKETING VÀ PHÂN PHỐI BÀI THẢO LUẬN Bộ môn Quản trị nhân lực ( Tiếng Anh) Nhóm 1 Hà Nội, tháng 3 năm 2023 Group member Ngọc Anh Vũ Thị Hương Bùi Quỳnh Anh Bùi[.]
TRƯỜNG ĐẠI HỌC THƯƠNG MẠI KHOA QUẢN TRỊ MARKETING VÀ PHÂN PHỐI BÀI THẢO LUẬN Bộ môn: Quản trị nhân lực ( Tiếng Anh) Nhóm Hà Nội, tháng năm 2023 Group member Ngọc Anh Vũ Thị Hương Bùi Quỳnh Anh Bùi Thị Lan Anh ( Leader) Đỗ Thị Lan Anh Đào Châu Anh Đinh Quỳnh Anh (Secretary) Đinh Thị Vân Anh Đoàn Ngọc Anh STT Full name Code students Vũ Thị Hương 16K620018 Đào Ngọc Anh 18K67001 Bùi Quỳnh Anh 21K670011 Bùi Thị Lan Anh ( 21K670014 Leader) Đào Châu Anh 21K670021 Đinh Thị Quỳnh 21K670027 Anh (secretary) Đinh Thị Vân Anh 21K670023 Đỗ Thị Lan Anh 21K670019 Đoàn Thị Ngọc 21K670029 Anh Presentations Comment Evaluate Topic: Describe the principle of Eastern management theories: Confucious( Khổng tử) and Han Fei ( Hàn Phi) A THOUGHTS OF CONFUCIUS Confucius's management thought is a philosophical, political - social thought, and at the same time a human resource management thought, which upholds the concept of the word "virtue" and educational factors in management physical According to the current of political thinking and the meanings of the times, we have applied many progressive points in Confucius' thought in management in general and human resource management in particular +* Concept of class division in society: Confucius divided into classes of people in society First class: Saints are those who not need to study or practice anything Second rank: Gentlemen (soldiers) - are those who have learned and trained to know, mature, useful people, have status in society Third class: Lower class (farmers) - are those who have little or no education They are mainly manual laborers in agricultural occupations +* Management concept: Modeling method: is a basic and important management method In order to apply this method, - the direct managers not only must not seek fame and gain for their own, but must always consider different aspects: “1/ When looking, you must see clearly; 2/ When listening, you must listen clearly; 3/ The face must be mild; 4/ The appearance must be strict; 5/ Words must be honest; 6/ When working, must be serious; 7/ What is doubtful to ask for clarification; 8/ When angry, one must think of its consequences; 9/ When doing good deeds, you must think of good deeds To be the direct manager, the gentleman is oriented in self-cultivation, training himself to be a shining example in management Confucius wrote down the "nine scriptures" with the basic contents: "1/ Cultivate yourself; 2/ Love your relatives; 3/ Respect great gods; 4/ Respect talented people; 5/ Love public servants; 6/ Love the people like his own children; 7/ Encourage talents, mine to bring polytechnics, emulate and reward; 8/ Welcoming ambassadors; 9/ Protecting countries vassal" Teaching method: Confucius emphasized method of teaching, opposing the method of using commands in management In addition to the above two management methods, there are * Confucius also set forth the requirements of the goal and discussed the art of management, clearly stated in different aspects: 1/ Enough food; 2/ A life of affluence; 3/ Keeping rituals and customs; 4/ People must have fields and houses; 5/ To attach importance to education; 6/ Strict laws; 7/ Welcoming guests warmly; 8/ Strong military B THOUGHTS OF HAN FEI * The view of respecting the law in Han Fei theory On July 28, 2018, Han Fei (about 280 – 233 BC) was a great practitioner of legal philosophy He has absorbed the advantages of "dhamma", "magic", and "substance" to build and develop a legal system that is relatively complete and advanced compared to his contemporaries Considering the law as an effective tool to bring about peace, stability, and justice, Han Phi proposed the idea of using the law to rule the country He introduced some basic principles in law building and enforcement, such as the law must be strict, no distinction between superiors and inferiors, and everyone is equal before the law With those thoughts, the ancients called the doctrine of Han Phi "the doctrine of the emperor" In the process of formulating his doctrine, Han Fei strongly criticized the political theory of Confucianism In his eyes, the way of ruling based on the virtues of the rulers (under names such as "human rule", virtue rule" or "rule rule"), Yao Shun's political ideals were contrary to reality and If you apply that concept, it will cause chaos in the country Han Phi considered a king as just an ordinary person like everyone else What makes a country rule or chaotic is not how the king of that country is, but how the rule of law of that country is Han Fei believes that the law is the most effective tool to bring about peace, stability, and justice: "The sage clearly understands the reality of right and wrong, clearly discerns the nature of rule and disorder, Therefore, when governing the country, it is clear that the law is correct, and that severe punishment is laid out to cure the people's disorder, and eliminate the calamity in the world Let the strong not overwhelm the weak, the many not offend the few, the old to be satisfied, the young and the lonely to mature, the borders not to be encroached upon, the king and I are dear to each other, father and son take care of each other” The key to building a rich and strong country is to rely on the law If there is a law, the law is universally and properly implemented, then the society will be stable, and the society will be stable again, an important prerequisite for building a rich and strong country, making the people peaceful and happy happiness From the point of saying, “There is no country that is always strong, nor is there a country that is always weak As long as the law enforcers are strong, the country is strong, and when the law enforcers are weak, the country is weak” Han Phi has proposed the idea of "rule the country by law" (rule of law), the policy of "the law does not discriminate between nobles and inferiors" (law is not precious), "punishment is not reserved for great ministers, reward and reward not omitted the loser" (the picture is too jealous of the great god, the good reward is not the four husbands) He attaches great importance to the effect of law and advocates building a complete theory of the rule of law, in which "law" is the core, closely combining "law", and "magic" with "position" * Thinking about power and so important In addition to "dharma" and "art", Han Fei attaches special importance to the "world" "The position" is also known as "power", "powered r", and "power", it refers an absolute power and authority, which is also the supreme dominion of the king, including the right to use people , the right to reward and punish, etc Han Fei believes that only when he the dominion in his hand, can someone rule the people and rule the people In the "Eighth S, ultra" he wrote: "That is the basis for winning over the crowd" (The world is fake, defeating them is only natural) To rule the country in peace, the monarch must hold power Han Fei has a very clear conception of the important points about the world: 1/ The king must not lend power to this servant 2/ The king must not share power with the servant 3/ It is necessary to use the technique of reward and punishment to consolidate power 4/ The king must maintain his unique position, and not let his subordinates be too precious, in case the great minister usurps power Therefore, if only in terms of the king himself, then "so" is the most important, most important thing, and "dharma" and "magic" are just tools The use of "dharma", "art", and "sense" is mainly to strengthen the power of the monarchy, creating a political context where "although in the four directions, the key is at the center, the sage holds the keeping the main thing, the four directions come to serve” (the work is in the four directions, the weakness is in the center, the saints accept the weak, the four directions are called "Han Phi Tu Duong Quyen"); thereby, contributing to creating a historical trend for the construction of a unified feudal centralized state * Methods of talent selection Thanks to the "position" the king makes and promulgates the law, chooses the servants to assign tasks, and implements the law But how to choose the right person, assign the right job, and how the king can govern the mandarin apparatus and people throughout the country That again depends on the "magic" Han Fei criticized Thuong Uong, saying that there is the only law, but without art, it is impossible to know the crooks Although the law has been painted and explained clearly, the servants still use it as a prop to plot their interests Therefore, a lord must have "magic", according to Han Fei, "art" is something hidden in the stomach, to compare the clues of things and secretly rule the servants "Art" is a way, a method, a strategy, a trick in recruiting and using people when assigning jobs, thanks to it, the law is implemented, helping the king to rule the country and calm the world The task of the art of governing was to distinguish between loyal and devoted officials from those who flatter the demon cult, to test the competence of the officials, and to test their merits and mistakes, aiming to strengthen the ministry rule based on the rule of law and autocracy To accomplish this task, the "magic" must be kept private Inheriting the view of Confucianism, Han Phi believes that each person needs to meet the standards of his/her title, and no one dares to anything wrong or overdo it with their assigned title When it comes to "art" in the rule of the country, it also aims to choose the right person, assign the right job, and arrange the work following each person's forte hold a position, not be respected Thanks to that, the king will choose people who are qualified to make the bed for the country If you want to know how far your servant's performance is, the king needs to regularly check and monitor their performance to be successful To make good use of "jutsu" in governing the country, the king should not necessarily be for personal interests, not love anyone personally, and not trust anyone The king also shouldn't reveal his likes, dislikes, and likes to this one because this one will use it to please the king Han Fei's "art" is just a trick of the "king" used to control the mandarins to keep the law and obey orders In other words, the art of using people The king legitimately uses me, based on that to reward and punish, that is, my words and deeds must be proportionate Talking without doing is like doing without talking Not doing enough is as guilty as overdoing it Han Fei also pointed out seven techniques to make it "safe" and six ways to make it "danger" He analyzed each technique to see its advantages and disadvantages Such as: Gathering wisdom Gather wise people to ask questions, and those who are not wise will become wise Deeply understanding an object, all hidden things disappear Presentations Topic: Analyzing job Description and job Specification in an organization A SALE OFFER I General Information: Position: Sales Officer Bussiness Department Direct manager:………… II Specific tasks: Maintain existing business relationships, take orders; Establish new business relationships by planning and organizing a daily schedule for existing or other potential business relationships Make weekly and monthly work plans approved by the sales channel manager Follow the approved plan Understand and understand the properties, packaging, price, and disadvantages of products, similar products, products of competitors Embrace the customer contact process, the information complaint handling process, the customer information receipt and settlement process, fully record according to the manifestations of this process Contact with customers and record all customer information in the customer contact report Report the content of customer contact during the day to the sales team leader Prepare a draft contract after the customer has agreed on the basic agreement, then transfer it to the Sales Team Leader for comments on the contract terms Prepare contract signing procedures, save a copy of the contract, transfer the original to the head of the group to keep, the original to the accounting department Directly performing, the director of contract performance, including delivery procedures, issuing invoices, and checking the quality of delivered products with customers Receive and handle customer complaints about product quality, delivery time… Monitor the contract liquidation process, support the director accounting department to complete the work, only fulfill the responsibility when the customer has finished paying 10 Transaction, learn the needs of customers Search for potential customers 11 Update job knowledge through work, reading reports on sales and marketing; Maintain customer relationships 12 Developing business in the assigned area 13 Customer care and sales according to the scheduled schedule III Benefits enjoyed: ● Salary from 10 to 15 million/month or agreement + business commission (unlimited income) ● Working in a professional environment, discipline at the leading technology corporation in Vietnam ● There are many opportunities to advance in work; Participate in training professional skills ● Participate in social insurance, health insurance, and unemployment insurance regime in accordance with laws and corporations ● Enjoy a resort, leave, annual health examination, and other welfare regimes IV Job requirements: Skills: Soft skills: nice voice, good appearance Hard skills: marketing skills, communication skill, sales skill, customer service skill, Attitude: Healthy, agility, creativity, enthusiasm at work, can work independently, teamwork Knowledge:Graduated from regular domestic and foreign universities majoring in Business Administration, Marketing, Foreign Economic Relations, Foreign Trade Economics, Construction Economics At least year experience in Sales - Marketing field Preference will be given to candidates with technical experience B Sales Manager General information Position: Sales Manager Department: sales department -Direct manager: sales manager Specific task The sales manager plays an important role in the success or failure of the business This position plays a pivotal role in fulfilling sales targets and generating revenue and profits for companies and businesses * Plan sales goals: The sales manager is responsible for meeting and accomplishing the organization's sales goals through effective budget and business planning Managers cannot the job alone, they need the support of their sales team The head of the department is the one who sets the targets for the sales and sales staff in the group The goals set should be realistic and achievable within a certain time frame Goals include final sales results and each goal for team members * Divide the work appropriately In addition to planning sales goals, what duties does the sales manager have? The task of a sales manager is to know what are the strengths and weaknesses of each team member to properly divide the work Job duties should not be imposed on anyone according to feelings, but should be divided according to the expertise and capacity of each individual Managers need to determine who can get the job done most efficiently The role of the department heads is to exploit and promote the strengths of the personnel in the group * Branding for businesses: A sales manager also needs to be responsible for promoting the brand of his company or business In the process of planning and business strategy, department heads need to deliver the message that the product/service brings to customers and the community At the same time, training sales staff and sales staff to integrate brand promotion in the process of approaching and selling Job requirement Requirements for the position of sales manager will vary depending on the specific business field and the size of the business Some criteria for qualifications and skills include: Bachelor's degree (master's degree) in Business Administration, Economics, Commerce, Marketing, or a related field Experience as a sales manager, marketing manager, or supervisory, team management position Experience in sales and retail with an impressive sales record Understanding of market trends, capable of making business decisions Impressive leadership skills Strong and effective communication and persuasion skills The ability to motivate, inspire and motivate Strong business sense and industry expertise Excellent skills in consulting, guiding, training, and managing human resources Benefits enjoyed Fully enjoy the regimes as prescribed by law (health insurance, social insurance, unemployment insurance) Enjoy the welfare regimes according to the company's rules and regulations (visiting, vacation, salary bonus, Tet holiday .) Enjoy a full range of health visits for yourself and your family according to the Company's remuneration policy Work in a professional, modern, and friendly environment, with many opportunities for advancement and development Occupation Salary: 15-20 million/month Homework 1: Topic: Job description and standards of Sales Manager: 1.General Information - Position: Sales Manager -Department: Sales Department -Direct manager: Sales manager Specific tasks: -Manage sales team to achieve growth target and sales target Develop plans and strategies to serve development goals and achieve business results set by the business -Support, monitor the implementation of business plans Report on business results, revenue and expenses; make forecasts before the Board of Management Build and develop customer system: Seek and develop relationships with customers and partners in the field of information technology and software Taking care and building a mechanism for customers to increase inbound leads and maintain revenue -Build and optimize the sales process from planning to closing sales -Responsible for recruiting, allocating goals, training and monitoring the performance of sales staff - Build and optimize the sales process from planning to closing sales -Identify potential markets and market fluctuations; at the same time stay up to date with competitors and new products Benefits enjoyed -Enjoy all the regimes prescribed by law (health insurance, social insurance, unemployment insurance) and welfare regimes according to the company's rules and regulations (visiting, vacation, Tet holiday bonus ) -Enjoy a full range of health visits for yourself and your family according to the company's remuneration policy - Working in a dynamic, professional and friendly environment, there are many opportunities for advancement and career development - Income from million -30 million , (hard salary + commission) (specific policy will be discussed in the interview) Job Requirements - At least years of experience in a similar position - Priority is given to candidates who have working experience in software companies: Misa, Base, Getfli - Open, frank, skillful communication Good management skills - Strong communication, presentation and influence skills at all levels - Sensitive to business opportunities, have in-depth knowledge of the industry and products Homework 2: TABLE OF CONTENTS I SALES MANAGER RECRUITMENT PROCESS: Step 1: Identify recruitment needs Step 2: Post recruitment notice Step 3: Interview Step 4: Recruitment Step 5: Job offers and onboarding II Step 6: Evaluating the recruitment process ATTRACT THE CANDIDATES FOR THIS POSITION candidates Create a professional recruitment channel to attract candidate Implement a professional recruitment process Offer remuneration policies Attract candidates with company culture Coordinate with universities to find young, talented III POSTER I.SALES MANAGER RECRUITMENT PROCESS: Step 1: Identify recruitment needs Need to make a recruitment plan when there is a need and give it to the director for approval for implementation Demand: recruiting Sales Manager, this is a missing position that needs to be supplemented by the business Quantity: Recruitment period: months from the date of posting the notice Step 2: Post recruitment notice Enterprises will compose a recruitment notice stating the position to be filled, specific job description, job requirements and necessary information for candidates to contact + Position needed: Sales Manager + Job Description + Job requirements: Expertise - knowledge, skills, personal qualities, degrees – certificates and experience Nowadays, posting announcements is quite easy and fast with the strong development of IT and social networks Except for the official website of the organization, we can post job vacancies on some reputable websites such as TopCV, timviecnhanh.com or vietnamwork.com.Alongside Facebook, LinkedIn or TikTok, this is a website with many users, easy to access Step 3: Interview Recruitment department needs will gather and select candidates with information close to the requirements of the vacancy to invite to interview The interview generally happens directly but could be conducted by video conference if the candidate is not local to the office -You should use the information from these interviews to select a final candidate Verifying information is important to be sure there has been no miscommunication about the candidate's experience or educational history Step 4: Recruitment -The company decides to work with the selected candidate for no more than months At the end of the probationary process, the candidate is evaluated by the director as suitable for this position or not Step 5: Job offers and onboarding You should provide an offer letter that includes the start date, compensation, working hours and performance expectations -If the candidate accepts the offer, you should offer comprehensive onboarding to welcome your new employee Onboarding helps your new hire learn about the company's culture, how to prepare for work and what to expect on their first day Step 6: Evaluating the recruitment process The final stage of the recruitment process is to analyze the effectiveness of your recruiting methods By closely examining the process, you can determine your satisfaction with the candidates that you recruited and find out the ways that the recruiting process could be improved in the future NOTE: The recruitment needs to be done in a fair and transparent way to avoid causing misunderstandings and disagreements between candidates and conflicts within the company, leaving out potential and capable candidates have work experience II ATTRACT THE CANDIDATES FOR THIS POSITION Create a professional recruitment channel to attract candidates The recruitment channel is considered a "connection" between candidates and employers.Therefore, to attract candidates in general and good candidates in particular, we need to build a professional recruitment channel First of all, it is advisable to choose a reputable job search site to post job ads, because most of the good and experienced employees look up for jobs on these websites Furthermore, the content of the job posting needs to be professional, clear, clearly stating the position, number, job requirements, salary, benefits as well as contact information for candidates to easily grasp Additionally, it requires good corporate logos too Moreover, updating information, images, and the company website on job recruitment pages to enhance credibility, build a professional image as well as help candidates easily find information and better prepare for the interview is prudent Finally, it is necessary to invest in creating a professional website by regularly updating recruitment news, company events, because most of the candidates after looking up the job information and feeling " interested” ” visit the official website of the business to learn more Implement a professional recruitment process After constructing a "sympathy" with the candidates in the online recruitment round, the recruiter demands to continue building the company's image by applying an impressive and objective recruitment process Contact by calling to invite candidates to attend the interview and send an email to confirm that we have received the interview professionally, start the interview on time The HR specialist will dress up and keep the same politeness and openess to similar exchanges with the candidate… Although the jobs are simple, it will help the image of the recruiter and the enterprise become more "beautiful" in the eyes of quality employees, the high rate that they receive an invitation to contribute their energy to our company Offer remuneration policies Besides that building good impressions by a professional recruitment process, recruiters also need to offer good remuneration and welfare policies to attract good candidates to "make a contribution" Competitive salaries should be offered in line with industry trends in the market as well as candidates’ aspirations and capabilities In addition to salary, welfare policy is crucial to candidates As a result, showing the advantages and strengths of your company's policies to attract good employees is a good way For example: Although the salary is not the highest but our company has responsibility support, high bonus, a policy of periodic salary increases, health care, insurance Explaining clearly so that the candidate can see the advantages among the many "incentives" that they decide to "join" our company Attract candidates with company culture Open friendly company culture is also what good candidates are always looking for Therefore, after discussing salary, bonus and remuneration policy, the recruiter should also introduce to the candidate the company's work culture If possible, taking the candidate to "visit" some departments, introducing some persons is necessary so that they can see the professionalism, friendliness and increase the desire to stick Coordinate with universities to find young, talented candidates In addition to sourcing the talented and experienced candidates from reputable recruitment sites, businesses should also expand their search for young and talented candidates at universities and colleges Enterprises can organize to provide agencies scholarships for excellent students, hold contests for trainees and search for talented candidates administrators, at schools to promote young talents and bring them to our company III POSTER IV INTERVIEW PROCESS Step 1: Introduce the interviewer and the sequence of the interview Hello, my name is Ngoc Anh, I am from the Human Resources department and I will be conducting your interview today Are you applying for the position of Sales Manager? Let’s discuss something about this job Step 2: The interviewer introduced the business and explains the job duties Mainfreight is a global supplier of transport and logistics solutions We have offices in more than 63 countries all over the world and an international network of partners and agents, which makes us a truly global player offering services worldwideThe organization is divided into three divisions: Transport, Air & Ocean, Warehousing Mainfreight offers alternative routings and flexible schedules to suit even the most demanding logistical requirements to and from You will working at Sale manager position.The jobs you will undertake are: To maintain and develop more lanes/business with existing customers, assigned customer from company To complete the committed budget by developing business with the identified targets To maintain CRM accurate constantly: customer informationpipeline, activity Weekly reporting to GM Sales under agreed template To protect the company's benefit by strictly complying all policiesregulations To cooperate with other related departments/ divisions during performing the assigned job To study the market inclusive, but not limit of competitors, carriersmanufacturers to be updated market trends, fluctuationchanges To obtain sales leads and coordinate with overseas agents to gain new business To complete the assigned job when required To report to direct manager or higher levels when required Working time of this position is hours a day, every month you will have days off of your choice Step 3: The interviewer asks questions to clarify the information in the candidate's resume - Tell me a little bit about yourself? What jobs have you had? - Why did you choose this job? Step 4: The main part of the interview consists of the interviewer asking question(behavioral and situational) to assess the candidate's ability and suitability Example question: - I see you used to work as a store manager in German for years, and year as aSales Manager at Vinafreight transport company, I want to ask why did you chose tostop those jobs? - Assuming your shipment has just been exported and is faulty, how will you handle it as the sales manager? - With management experience in the logistics industry, what you think needs to be done to achieve more efficient delivery? - When problems arise in the process of monitoring the ordering and shipping of goods, how will you solve them? What difficulties you face in the sales management process? How did you solve that problem? How much salary you want? And if the candidate asks about salary: With the position of sales manager, you will receive a salary of 15 million or more, plus allowances and commissions based on sales per month Step 5: Candidates ask questions Step 6: At the end of the interview, the interviewer summarizes the information and informs the candidate of the next step This is all about the interview We will report the results of the interview via email next week, please remember to check your email Thank you for coming to the interview today Step 7: The interviewer takes the candidate on a business tour (if appropriate) V THE TEST FOR SALES MANAGER Example for interview question: 1, Tell me about yourself 2, Why you want to apply for this position in our company? 3, What you think a good manager should have? 4, What would you say about the company to someone who doesn't know us? 5, What you when a partner rejects you? 6, What was your biggest achievement at your previous companies? 7, Why should we choose you? 8, What you expect to receive most when performing in our company? The importance of the HR interview test in recruitment The use of testing in the recruitment process in companies today is becoming more and more popular Because so far, recruitment is often based on one or several interviews to get an accurate and complete picture of a person It can be seen that a short talk is really too little, not to mention first impressions may not be completely accurate The assessment through the interview will easily make mistakes such as: Risk for the candidate to go to the interview when on the right day of the interview, the candidate will have problems such as illness, personal problems In addition, the interview results are often subjective on the part of the interviewer When evaluating candidates only through a short conversation, they not fully assess the quality and qualifications of the candidate, leading to one-sided judgments Therefore, the trend of using recruitment tests is increasing Because test results are more objective Test results have an accuracy ranging from 20% to 70%, depending on the type of test and the quality of the tests Using the recruitment test also helps business limit the rate of false recruitment as well as have effective internal training plans in the future 1, Test for ability to solve problems https://docs.google.com/forms/d/ 1JQu5VjitQD2hxYy4Qn4hOyvx1b_Mk6bwCqHcrgYZeYQ/edit Homework 3: A TABLE OF CONTENTS I Identify financial compensation to motivate this position II Identify non-financial compensation to motivate this position III Motivation through work and the working environment for this position B I • - Identify financial compensation to motivate this position Salary: wage by job title responsible allowances working condition allowance language allowance concurrently allowance annual salary appraisal Attendance bonus Technical allowance 13th month salary 14th month salary Efficiency bonus productivity bonus Excellent workers bonus Multi-skill allowance • In-kind benefit: Remain salary when come back after resignation House constructed for poor workers II - Newborn gifts Married gifts Transporting for pregnant when going to see the doctor 24/7 insurance Meals Telephone allowance Travel Scholarship for workers children Health care for all workers Lucky money Family day Birthday gifts Freedom Identify non-financial compensation to motivate this position Flexible working Summer hours Birthday off Free meals and snacks Financial wellbeing support Employee discount scheme Subsidized gym membership Attraction allowance Child-care allowance Buddy, mentor-mentee bonus Rotating job allowance Seniority allowance Trainer allowance Housing Transportation In-kind allowance for working conditions Night shift allowance Royalty bonus (every 5,10,15 yrs) Referral bonus Fire fighting team allowance Skill allowance for new workers III Motivation through work and the working environment for this position Motivation through work Find out what people want Easily motivate employees by finding out what they want Every employee has a different motivation as to why they work But we all work because we get something we need from work What we need that we get from work affects our morale and motivation Finding out what employees want will help shape your next step when it comes to building motivation in the workplace Set clear and regular goals Setting clear and regular goals is one of the most effective ways to motivate employees You have big goals that you want to achieve as a company, but it's the smaller goals that are the key to motivation All goals should add to the overall goal, but breaking this goal down into achievable chunks feels less overwhelming If the employee regularly achieves the goal, the feeling of satisfaction will increase and will serve as a great motivator to keep working on the next goals Create a friendly working environment One of the factors to motivate employees is to create an open, friendly working environment that stimulates the eyes and creativity No one wants to sit in a gloomy office and desperately wait for an hour to go home every day If the workplace creates a friendly culture, with areas for rest and play, employees will be eager to come to work The saying “work hard, play hard” is important here When motivation and mood go hand in hand, a bad mood can affect your ability to focus and will reduce feelings of energy in the workplace Give your team autonomy Time is precious So when we lose control of our time and energy, motivation levels can rise Allowing some element of freedom in the workplace, whether it's flexible working hours or unlimited time off, shows leadership trust in employees This is invigorating, as the satisfaction of a job well done comes with a feeling that they are in control and on their terms Force information via the working field An ideal working environment motivates employees to give their best efforts, create as much value as possible, and contribute to the overall success of the business So how to build a professional and ideal working environment so that employees can live fully full of positive energy, for the highest working efficiency in hours a day at the company? Let's find out together Communicate with employees more often and effectively Communication is the way you share thoughts, and exchange information with each other to increase mutual understanding and improve the relationship between the two parties Through the exchange of thoughts,